Company Overview: Join a leading global logistics and shipping company renowned for its innovation and excellence in supply chain solutions. Our client is seeking a highly motivated Business Analyst with a focus on digitalization to join our dynamic team. This is a unique opportunity to explore new technologies, business analytics, AI project generation, and Power Platform automation. If you have a passion for digital transformation and a keen analytical mindset, we want to hear from you!

Key Responsibilities:

• Technology Exploration: Research and evaluate emerging technologies to enhance logistics and shipping processes.
• Business Analytics: Analyze data to improve operational efficiencies and decision-making processes.
• AI Project Generation: Support the development of AI-driven solutions tailored to the logistics industry.
• Power Platform Automation: Build and automate workflows using Microsoft Power BI, Power Apps, and Power Automate to optimize business operations.
• Collaboration and Communication: Work closely with stakeholders across departments to translate business needs into technical solutions.

Qualifications:

• Minimum bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
• Strong analytical and problem-solving skills.
• Familiarity with data analysis tools and techniques (e.g., Excel, SQL, Python).
• Basic understanding of AI and machine learning concepts.
• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) is a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies and methodologies.
• Fresh graduates are welcome to apply

For quick response, applicants who express interest in this job advertisement, kindly contact 84945469.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

EA Personnel Name: Jess Clarke
EA Personnel No: R24123918
EA License No: 03C5577

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.

Responsibilities

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Office Location: Marina Bay Finance Centre

Job Responsibilities:

• Act as the first point of contact for customer calls and queries.
• Provide basic first-level technical support and troubleshooting.
• Deliver excellent customer service, focusing on listening, empathy, and patience.
• Educate and guide customers on new technologies and IT policies.
• Promote self-help through the Knowledge Base and technology portals.
• Manage customer expectations and ensure a smooth IT support experience.
• Collaborate with IT engineers to escalate and resolve complex issues.
• Use Service Now or similar ticketing tools to track and manage incidents.
• Document solutions, provide updates, and create knowledge articles for common issues.
• Assist with user training during service visits and improve end-user services.

Job Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• 2 years of experience in end user support experience in Desktop support or Technical Service Desk.
• Strong communication skills (both spoken and written English).
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Familiarity with mobile devices (iOS/Android) for office use.
• Experience with Service Now or other ticketing tools.
• Basic understanding of ITIL processes and IT Security.
• Problem-solving abilities and a customer-focused mindset.

Support Window: 7am to 7pm | Mon – Fri | Working days

(Staggered work hours i.e., either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / Out of Office Hour Work Requirement:

ADHOC weekend and out of office hours’ activities - Participation for such activities is a requirement for this position. The scope of these activities are generally simple and vary from Power Down, verifications, desk moves, etc. Out of Office Hour activities are not frequent and will be made known in advance.

We are looking for an IT Operation Specialist to be a part of our #blazeclan Singapore team!

This is an exciting opportunity for a qualified professional with an overall 1+ years of experience to join and add value to one of the Fastest Growing BIC (Born in the Cloud) company.

We would like to hire enthusiastic people who thrive on taking on challenging roles in order to give them an opportunity to hone new skills and try novel approaches.

As we are growing, we embrace diversity in thought, contribution and are committed to providing an equitable work environment.

Experience: Nrs of Years 1+

Location: Singapore

Salary Range: SGD 3000 – SGD 5000

Job Description:

• 1+ years in IT operations, system administration, or related field.
• Hands-on experience with cloud infrastructure management (AWS, Azure, or GCP).
• Strong understanding of networking protocols (DNS, TCP/IP, HTTP, VPNs)
• Knowledge of IT security best practices and compliance, including firewalls, VPNs, encryption protocols, and vulnerability management.
• Good time management and problem-solving skills, with the ability to multitask in a dynamic working environment
• Growth-oriented mindset and goal/objective driven
• Ability to work well independently and collaboratively with other teams
• Independent, proactive and self-motivated

NICE TO HAVE

• AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator, CompTIA Network+, or similar certifications.

---------------------------------

We are Great Place to Work certified; looking for technically forward, cloud-savvy professionals.

Join us and commit to work in an ambiance that is free of prejudices.

If you think you could be the perfect fit for us, then take the leap and apply today!

Let us know at: [email protected]

We would love to hear from you!

Must-Have Skills

· Experience in Aviation Domain and support

· Experience in VMWare Workspace One

· Experience in Intune, SCCM and Studio

· Image Management using MDT

· Experience in VDI administration

Good-to-Have Skills

· Aviation Operations management, Responsible for all IT Infrastructure support across the airports and offices for the customer

· Vulnerability remediation for all end point devices

· Knowledge in Powershell Scripting and automate tasks using scripts

· Own problem tasks, drive to identifying solutions and responsible to implement the solution on MDM, VDI, APM and EUC

· Identify new scope of work / propose customer on improvisation plans and drive

Roles and Responsibilities

· Responsible for the End to End IT Infrastructure Operations and support in Airport and for the Airline company

· Manage the MDM Platform which includes maintenance, policy management, customization and administration

· Manage application packaging, customizing packaging, testing them and deploying them to production using VMWare Workspace One.

· Managing the Citrix environment, published applications, VDI support and administration

· Golden Image management for the organization and performing regression testing, UAT and periodic maintenance

· Provide technical and architectural support for any new requirement from customer in the IT infrastructure End User Computing.

· Track the Service Levels and Performance Metrics for each service area and work on improving the standards based on Industry analysis of Best in class metrics

· Work on mitigating the Vulnerabilities reported by End Point Security tool

· Work closely with the customer on plan for upgrade of Legacy unsupported environment to Newer version

· Experience in handling high severity issues and coordinating across to work for resolution.

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

· Present solutions with regards to IT Arch review Committee- Architecture and Security on the user business requirements scope.

· Engage WMIS Operations Division stake holders to gather business requirements rules and ensure alignment with development and testing teams.

· Translate stakeholder requirements into different tangible deliverables, such as functional specifications, use-cases, user stories, workflow/process diagrams, and data flow/data model diagrams.

· Analyze business requirements and processes through document analysis, workshops, and workflow analysis.

· Ensure project’s successful implementation by delivering with proper test cases: SIT, UAT, Go-live preparation and Issues handling without any delays and solved any outstanding issues to meet the whole project timeline.

· Liaise between business and technical teams to ensure a mutual understanding of processes and applications.

· Facilitate periodic meetings with stake holders to document requirements and explore solutions.

· Facilitate both IT and business meeting regularly to know the project progress and provide the timely updates.

· Mitigate the project risks and technical risks and report to Division Head and Domain Head of IT in timely manner

· Any ad-hoc duties as assigned

Responsibilities

• Day to day accountability for ensuring excellent service delivery firmwide.
• Acting as the first point of escalation of problems raised by the local team and customer related issues.
• Delivering end-to-end support in accordance with IT service management procedures.
• Deputise to the Senior IT Manager in his absence or during their non-working day.
• Working with the Senior IT Manager to act as a communication’s co-lead, responsible for service-related communications.
• Identifying improvement opportunities and work with line management to implement programs that enhance Service Desk operations, customer satisfaction, and overall usage of the firm's technology products and services.
• Monitoring queues, calls, and interactions of the Service Desk, and escalations to ensure that all interactions and escalations meet established criteria.
• Proactively learning and training other staff members on new products and services.
• Ensuring that IT asset inventories are maintained, and records are kept up to date.
• Undertake the production and maintenance of technical documentation and articles for the knowledge base.
• Collaborating and manage third-party support and service vendors to ensure that the applications stay operational.
• Performing technical L1 and L2 support functions via phone, remote connection, and deskside visits, as required.
• Other ad hoc tasks assigned

Skills and knowledge

• A minimum of three years of experience as IT Systems analyst.
• Experience in incident, request, major incident, and problem management.
• Experience working within an ITSM tool, with reporting and monitoring skills.
• Experience with leading small improvement projects/initiatives.
• Solid technical knowledge of Windows 10, Teams, Active Directory / Azure AD, Exchange, Intune and Microsoft Office 365 suite.
• Knowledge of remote working technologies.
• Technical knowledge and support of video conferencing systems.
• Configuration, and diagnostics of a laptop, mobile device or tablet - familiarity with Lenovo and apple ecosystem is advantageous.
• Experience with legal industry applications is preferred

Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible. · Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime · Process and issue daily, weekly and monthly reporting on data quality. · Streamline processes to minimize manual intervention. Incidents and Requests management (from business users and other IT teams) · Provide level 2-application support to back office users. · Analyze and manage incidents/requests. · Coordinate incidents affecting several teams. Problem Management and continuous improvement · Identify recurring problems and eliminate them. · Provide requirements to build team for bug fixing and improvements. · Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team. · Put in place trainings for business users to reduce the number of daily requests from business to IT. · Process improvements. · Coach more junior team members as required. Change improvement · Release testing. · Performance analysis. · Production deployment and validation. · Production releases on weekend (rotating schedule within the team). · Qualifications and Profile · Basic knowledge of Java, PL/SQL & Linux. · Experience on Calypso version 16. · Hands-on experience in Calypso Back office functionalities: o Engines o Events o Filters o Reporting Framework o Scheduled Task o Message / Swift messages o Transfers o Settlement Delivery Instructions o Accounting o Pricers o Workflows o Reconciliation process · Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle. · Experience with regulatory reporting (MMSR). · Willing to do On-call rotation with teammates to cover night and weekend support.

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

• Location: UBI - 830 to 6pm
• Job Stability
• Friendly Working Environment
• 5 Day Work Week
• AWS and Performance Bonus
• Career Development Opportunity

Job Responsibilities:

• Responsible for Sales target set for the business.
• Perform daily sales activities for prospecting calls, appointments, presentations, proposals and closes.
• Maintain contact with all clients in the market area to ensure high levels of clients' satisfaction.
• Keep abreast of product applications, market conditions, competitive activities and industry trends.

Job Requirements:

• At least a Diploma/ Bachelor Degree in Electronics, IT business systems, IT hardware, or industrial equipment
• Minimum 2-3 years of relevant channel and project sales
• Good business acumen
• Good interpersonal and communication skills.

We regret that only shortlisted applicants will be notified.

Tan Choon Hau

We Got This

EA Registration Number | R1988835

EA License | 18C9251

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

We are seeking an IT Intern for an exciting opportunity in the future proof space of Cybersecurity. This role is an excellent opportunity to learn new skills, gain hands-on experience in a large multinational corporate environment, working with a diverse team of experienced professionals from various parts of the worls.

Responsibilities:

• Project Management: Drive initiatives to enahnce the SIEM log sources.
• Stakeholder Engagement: Regularly interact with various stakeholders to understand their needs and translate them into technical requirements.
• Hands-On Cyber response: Opportunity to learn and apply latest Cyber protection principles. Analyse user behavior together with our vendors / partners (SOC, Cyber SME). Take action in case of deviation to the Cyberpolices and/or recommendation from SOC.
• Internal /External Coordination: Coordinate with internal users and external vendors to prevent harm form the company but at the same time keep user engagement / understanding for Cybermeasures high.
• Documentation: Maintain documentation of the project, including stakeholder requirements, project progress.

• Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science / Cybersecurity.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Eager Learner: Has a strong willingness to learn new things and continuously seeks to improve their skills and knowledge.
• Team Player: Works well in a team and contributes to a positive team environment.
• Problem Solver: Demonstrates strong problem-solving skills, with the ability to think critically and find creative solutions to challenges.
• Detail-Oriented: Pays close attention to detail and has a strong commitment to quality.
• Adaptable: Is flexible and can quickly adapt to new situations and changes in project scope or direction.
• Minimum commitment of 3 days per week and/or for a duration of at least 4 months

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Sales Support Executive

Kaki Bukit

Mon to Fri 9am to 630pm

Basic up to $3000 + Incentive + VB

Responsibilities:

· Manage day-to-day sales operation

· Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing

· Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues

· Provide excellent support and customer-service

· Proactively sourcing for new sales opportunities through inbound lead follow-up

· Connect with key customer contacts (external) as needed

· Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

· Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

· Assist in preparation & submission of relevant reports and documents

Requirements:

· Diploma in Business or related field

· At least 1-2 Year(s) of working experience in related field

· Exposure to computer hardware/ software/ maintenance contract is preferred

· Able to multi-task and able to work smart

· Proficient in MS Office

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Job Summary

The Infrastructure IT Specialist/Engineer is responsible for managing and maintaining the company’s IT infrastructure, ensuring optimal performance, stability, and security. This role requires experience in managing server environments, network systems, cloud infrastructure, and various IT services. The candidate will work closely with cross-functional teams to support the organization's technological needs and drive improvements in infrastructure resilience and scalability.

Key Responsibilities

• Server & Systems Management: Install, configure, and maintain servers, storage, and backup systems. Perform regular updates, patches, and upgrades.
• Network Administration: Monitor and maintain network systems, including firewalls, routers, switches, and VPN connections. Troubleshoot and resolve network issues promptly.
• Cloud Infrastructure: Support, configure, and optimize cloud services (e.g., AWS, Azure, Google Cloud) for scalability and performance.
• Security & Compliance: Implement security best practices to safeguard IT infrastructure. Conduct regular security assessments, vulnerability scans, and incident response activities.
• Performance Monitoring: Utilize monitoring tools to ensure infrastructure components’ health, performance, and availability. Proactively address issues and optimize system efficiency.
• Disaster Recovery & Backup: Develop and maintain backup and disaster recovery plans. Regularly test and update recovery procedures.
• Collaboration & Support: Provide technical support and collaborate with teams to resolve IT-related issues. Assist in planning and deploying new infrastructure projects.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• 3-5 years of experience in IT infrastructure management, systems administration, or network engineering.
• Proficiency in server management (Windows/Linux), networking, and cloud platforms (AWS, Azure, or Google Cloud).
• Hands-on experience with virtualization technologies such as VMware, Hyper-V, or similar.
• Familiarity with security practices, firewall configurations, and VPNs.
• Knowledge of scripting (e.g., PowerShell, Python) and automation tools (e.g., Ansible, Terraform) is a plus.

Skills

• Strong analytical and troubleshooting skills.
• Effective communication and collaboration skills.
• Ability to manage and prioritize tasks independently.
• Strong attention to detail and a proactive approach to problem-solving.

IT Project Director

Job Description & Requirements

Our esteem client is looking for a IT Project Director

The IT Project Director must be trained and certified.

He/ She must be able to deliver IT Enterprise Projects. The incumbent must be good in managing Security Access Control Projects involving physical security and information security). The ability to provide professional consultation to stakeholders and clients is required.

Responsibilities:

• Involved in managing large scale Projects in Security Access Control (physical security and information security)
• Demonstrated large scale IT Project Mapping, Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Highly responsible in driving the Security Access Projects and managing large complex Projects.

Requirements:

• Strong in handling Security Access Control (Infrastructure, Hardware, Software)
• Good in handling Security Access Control in both Physical Security and Information Security.
• Strong knowledge of Security Access Regulations and Policies.
• Demonstrated large complex Project Management pertaining to Security Access Control experience.
• Knowledge of Security Access Policy and Regulations.
• Good in handling Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling large complex Project Management experience.
• Demonstrated Service Delivery Management and Project Management Life Cycle.
• Demonstrated experience in handling Project Waterfall Methodology
• Min. 12 years of IT Project Management (Security Access Control System) experience.
• Possess CITPM or PMP certification (a MUST)
• Demonstrated capability to drive the Security Access Control System (Infrastructure, Software, Policies & Regulations) Projects.
• Demonstrated large Team Management experience (20-30 Members)
• Strong Stakeholders/ Client Management experience.
• Possess knowledge of Waterfall Methodology.
• Possess strong Commercial Project Management experience.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

· Present solutions with regards to IT Arch review Committee- Architecture and Security on the user business requirements scope.

· Engage WMIS Operations Division stake holders to gather business requirements rules and ensure alignment with development and testing teams.

· Translate stakeholder requirements into different tangible deliverables, such as functional specifications, use-cases, user stories, workflow/process diagrams, and data flow/data model diagrams.

· Analyze business requirements and processes through document analysis, workshops, and workflow analysis.

· Ensure project’s successful implementation by delivering with proper test cases: SIT, UAT, Go-live preparation and Issues handling without any delays and solved any outstanding issues to meet the whole project timeline.

· Liaise between business and technical teams to ensure a mutual understanding of processes and applications.

· Facilitate periodic meetings with stake holders to document requirements and explore solutions.

· Facilitate both IT and business meeting regularly to know the project progress and provide the timely updates.

· Mitigate the project risks and technical risks and report to Division Head and Domain Head of IT in timely manner

· Any ad-hoc duties as assigned

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

You will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. The key to your success will be in your drive and ambition to win new businesses, and your ability to generate opportunities through successful relationship management of your client accounts.

RESPONSIBILITIES & TASKS:

• Proactively working to build new logos within the assigned territory or using LinkedIn Sales Navigator to build strong service pipeline of at least two times of given field plan.
• Plan for penetration to attack new logo strategic account by providing consultancy and solutioning to customers with Managed Services as a selling approach.
• Perform in-depth analysis, conduct surveys and interviews with customers during site visits to uncover existing problems and requirements
• Analyse data from study findings to identify areas of improvement through process re-engineering and performing financial calculations
• Work with other business units to design the best-in-class document solution
• Write reports and present study results to customers at the C-level
• Be a trusted advisor to both our internal and external customers and deliver good customer signature experience based on Fujifilm Business Innovations Singapore’s core values.
• Follow up each sales engagement cycle closely with prompt response and fast execution of proposed plan or recommendation to customer working professionally with internal Line of Business or stakeholders with our go to market activities.
• Deliver and achieve sales targets consistently with assigned KPIs in offering Managed Services with services and solutions business within the financial year.
• Continue to upgrade and enhance oneself with planned domain specialization to continue to learn to stay relevant and be able to provide subject matter expertise in our business.

REQUIREMENTS:

• Good experience in providing Managed Service offering with similar or related software or solution background in Digital Transformation.
• A team player who can coach colleagues and Account Managers in engaging customers through services, create value with differentiation to competitor, resulting in increase in sales revenue and great teamwork.
• Strong understanding of service level agreements (SLAs)
• Possess strong business acumen and financial awareness
• Analytical skills, Business Negotiation, Contract Negotiation skills.

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

EA License No: 11C5502

Registration No: R23115318

Job Info:

• Entitle for 3 months bonus
• Monday to Friday: 08:30 AM - 05:30 PM
• Tuas, West Region

Key Responsibilities:

• Deliver IT Helpdesk and end-user support
• Offer technical assistance for desktops, laptops, iPads, and in-house applications to corporate users
• Maintain and resolve issues related to various Microsoft Windows operating systems and applications
• Troubleshoot and maintain networking devices, including switches, routers, and firewalls
• Oversee the deployment of workstations (desktops, laptops, iPads) and other IT equipment
• Manage the administration of VMware, Microsoft Windows Server, Active Directory, Exchange, and MS SQL
• Supervise the inventory of IT hardware and software
• Assist with the procurement of IT hardware and related administrative tasks
• Coordinate with external vendors to resolve IT issues

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

GENERAL DESCRIPTION
The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

KEY FEATURES AND ACCOUNTABILITIES
Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.
Regulatory Responsibilities &/OR Risk Management
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

SKILLS REQUIREMENTS
Personal and Social
• Good communication and inter-personal skills;
• Team player and independent worker
Professional and Technical
• More than 5 years of experience as a personal assistant or admin assistant.
• Strong organizational skills and able to multitask.
• Proficient in Microsoft Outlook Calendar, excel and PPT

REPORTING LINE
• Functionally to Head of IT Business Management & Risk Management APAC
FURTHER INFORMATION
• Region/Division: APAC / Information Technology
• Location: Singapore

Internal ref: 9192

Regards,

Lini

Recruitment Consultant

R22108463

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Position

Data Security Specialist- Data Security and Endpoint Security

Data Security Specialist is a technical Specialist role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Specialist on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of the company in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management

Detailed Job Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Qualifications and Profile

Functional

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;
• Excellent written and oral English language skills;
• Knowledge of French language is preferred.

Technical

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:

- Symantec Endpoint Protect

- Symantec Web Prevent

- Symantec Email Prevent

- Symantec Enforce

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Professional Certifications:

- CISSP certified is highly preferred

- Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

• Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.

SKILLS MATRIX

Technical skills

• Symantec Data Loss Prevention Administration (DLP Policy/Rules creation Specialistise): Must to have
• Trend Micro Deep Discovery Email Inspector (Phishing Prevention): Good to have
• Symantec Endpoint Protection (Anti-Virus): Good to have
• Phyton, Regular Expression, Powershell: Good to have

General skills

• Ability to prioritize effectively: Must to have
• Ability to work autonomously: Must to have
• Ability to work successfully in a team: Must to have
• Adaptability to changing environments: Must to have
• Inter-personal skills: Must to have

Management skills

• Ability to deal with issues, time management: Critical
• Manage escalated incidents: Critical
• Capacity to cooperate / work across discipline: Critical
• Capacity to develop others: Desired

Language skills

• English: Must to have
• French: Good to have

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• Prepare proposals and quotations to customers
• Implement and manage overall system integrations project
• Maintain server availability and performance
• Manage day-to-day operational aspects of a project and scope
• Work closely with customers and resolve issues escalated by Helpdesk team.
• Escalate or work in tangent with appropriate support specialists or support groups on unresolved issues.
• Escalate hardware repairs to third party providers as needed.
• Lead and manage all IT projects for the organisation.
• Effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions.
• Ensure security of data, network access and backup systems

People Skills

• Manage IT Staff by recruiting, training and coaching employees, communicating job descriptions and appraising their performance.
• Lead employees through performance management and individual development process. Create, communicate and track goals and objectives. Provide ongoing feedback to team to encourage personal and professional development.
• Create and build an environment which fosters continuous improvement, best practices and ownership for business results.
• Foster a spirit of teamwork that supports diversity, cohesiveness and support.

We’re hiring: Assistant IT Manager, based in Singapore

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES:

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

The Assistant IT Manager will be responsible for overseeing and managing the company’s IT infrastructure, ensuring the smooth operation of all IT systems, and leading various IT projects. This role requires a strong background in project management and vendor management to ensure that all IT initiatives are completed on time, within budget, and meet the company’s standards.

Your passion is:

• Project Management: Lead IT projects ensuring on-time, within-scope, and budget-compliant delivery; develop plans; coordinate teams; monitor progress; adjust as needed; scope and develop business processes.
• Vendor Management: Manage IT vendor relationships and contracts; negotiate agreements; ensure compliance; resolve issues promptly.
• IT Infrastructure Management: Oversee maintenance and security of IT systems; implement policies and procedures; troubleshoot and resolve issues quickly.
• Team Leadership: Lead and mentor the IT team; provide guidance, support, and necessary training.
• Strategic Planning: Implement IT strategies aligned with company goals; stay updated on technology trends; recommend and adopt new technologies to enhance efficiency.
• Others: Provide general IT support; manage ticketing process; code basic functions; develop reporting tools and dashboards; perform data analysis and modeling.

What are we looking for?

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT management, with a focus on project management and vendor management.
• Strong knowledge of IT infrastructure, systems, and best practices.
• Excellent project management skills, with experience using project management tools.
• Proven ability to manage vendor relationships and negotiate contracts.
• Strong leadership and team management skills.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Experience in managing and running projects.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

Why You'll Love Working With Us:

• Competitive salary and benefits package.
• Be part of an award-winning, worldwide company at the forefront of technological innovation.
• Collaborate with a passionate and dedicated team.
• Make meaningful contributions that drive our company's success.

Apply Now and Let's Shape the Future Together!

Apply at the link below:

https://aquaexpeditionshr.bamboohr.com/careers/199

Position

As an experienced IT Project Management Officer, you will be in charge of the PMO activities for IT Production Services, and will be part of the Project management services team.

The PMO is responsible for assisting and supporting the senior management of the department in their day to day activities. This primarily involves the follow up and drive transverse activities, sourcing and reporting (among others). He/She works closely with senior managers of the entity and interacts frequently with other stakeholders based in Singapore and other regions where required.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

Main responsibilities

Reporting and Quality Assurance

• Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
• Build and implement a quality assurance framework to support ISAP transversal projects.
• Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
• Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines

Governance

• Provide support to the management during governance meeting
• Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.

Coordination with other groups

• Collaborating with other department Heads to define, prioritize the projects
• Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
• Coordinate with Admin department for booking travel, supplies and office materials

Change, collaboration and process

• Take the lead to ensure the department alignment with the company's compliance, security rules and controls
• Collaborating with other department leaders to define, prioritize, and develop projects
• Facilitate project managers group sharing best practices and lessons learned across the department
• Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.

Qualifications and Profile

Functional

• Working in Banking environment and / or international organization will be an advantage
• Good understanding of an IT organisation and ecosystem
• Experienced in PMO activities or in a project management role (minimum of 5 years)

Technical

• Highly proficient with MS Powerpoint, MS Excel (pivot table), MS Project
• Capablility to producie high quality PowerPoints Dcouments in terms of design and content
• Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models
• Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders
• Speaking French is an advantage

Other professional skills and mindset

• Bright, outgoing personality with a positive outlook and strong team-working
• Strong leadership skills
• Be creative and proactive is a plus
• Strong attention to details and technicalities.Highly analytical mind and energetic character
• Outstanding presentation and communication skills
• Ability to easily communicate with multi-cultural team members
• Strong organizational skills
• Strong ability to analyze and summarize
• Self-sufficient and pro-active in sourcing information
• Strong sense of confidentiality
• Certification on Project Management (Prince 2 or PMP) or knowledge in Agile methodolgy would be a plus.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307