POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Front Desk Officer

JOB DESCRIPTION

Reporting to the Duty Manager, the Front Desk Officer is responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests’ requests and inquiries. Provide information and service based on the hotel standards and policies.

• Assists in maximizing room sales and revenue
• Prepares for guest arrivals and departures
• Shows the room features and facilities to guests
• Assists and follows up guests’ requests and inquiries, ensuring prompt delivery of mails and messages
• Recommends F&B outlets and entertainments in the hotel to guests
• Provides information, directions and service based on the hotel standards and policies.

JOB REQUIREMENTS

• Minimum education of Bachelor degree in Hotel Management or relevant degree
• Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills

BENEFITS

• Company Transport pick-up/drop-off point: near Simei MRT
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please WhatsApp to +65 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

A Day in the Life
• Perform Project Management
• Prepare BOQs, manage project budgets and ensure healthy profit margins
• Prepare tender submission and proposal
• Provide client servicing, including and not limited to sales conversion
• Liaise with clients and brief designers on project requirements
• Check design and technical drawings
• Deliver client presentations
• Brief and manage suppliers, negotiate and ensure the delivery of project
• Plan and manage project schedule
• Carry out site management
• Conduct quality inspections on fabrications at suppliers’ factory and on-site
• Liaise with clients on feedback and variation orders
• Handle project administration and documentation, including PE endorsements, authority approvals, purchase orders, payment requisitions and invoicing
• Prepare progress and project reports
• Follow up with clients for payment
• Conduct toolbox, progress and post-mortem meetings
• Manage dispute resolution with suppliers or team

Who We Are Looking For
• Diploma/Degree in Construction Management/Civil Engineering/M&E Engineering
• Minimum 3-5 years of related experience preferably in construction or thematic & museum
• Good knowledge in every operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task

• Able thrive in a fast paced environment

Listed on the Catalist board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network covering additional jurisdictions like Hong Kong, Myanmar, Brunei, Cambodia, Oman and Bangladesh, South Korea and China.

This position is open for a 6 months contract.

Responsibilities:

Accounting and tax reporting

· Ensure timely and accurate processing of staff claims by cut-off dates.

· Liaise with internal stakeholders on claims discrepancies.

· Prepare intercompany billing.

· Ensure that record keeping complies with legislative requirements.

Monthly Closing

· Ensure timely reconciliation for online sales.

· Prepare and maintain sales discount file for upload to Power BI/Microsoft BC

Others

· Maintain and updating of Power BI/Microsoft BC files and costing file.

· Prepare monthly cash flow report.

· Assist in any other ad-hoc accounting duties as and when required.

Job Requirements

Education and Experience

· Diploma in Accounting or with relevant qualification.

· About 1 to 3 years of accounting experience

· Having worked for a medical, pharmaceutical or healthcare corporation is an added advantage.

· IT savvy and proficient with MS Excel and Word.

· Experience with ERP system such as Microsoft Dynamics Business Central and Business Analytics such as Power BI will be advantageous.

Tendering/Contract Administration for Permanent Built (Fit out and thematic attractions), events and exhibitions, and location based entertainment projects.

A Day in the Life:

• Prepare and analyse costings for tenders
• Prepare tender and contract documents, including BOQ with the Project Manager for tender submission
• Contract administration in accordance with the contract terms and conditions and financial procedures
• Provide recommendations and advice to Project Manager on variations, valuations, term and conditions
• Prepare Cost Estimate
• Undertake cost analysis and monitor the cash flow for awarded projects
• Negotiate with suppliers for best quotations
• Sourcing quotations from sub-contractors/suppliers and preparation of award documentation
• Assess sub-contractors/suppliers’ claims
• Prepare progress claims for submission to consultants/clients
• Attend site valuation with consultants
• Prepare costing for variation orders
• Ensure timely review and approval/reconciliation of variation orders
• Prepare purchase order and payment requisition
• Prepare closing of projects
• Maintenance of cost data management system.
• Assisting in audit queries

What We are Looking For:

• Degree in a relevant discipline (Quantity Surveyor, Project & Facilities Management or Building / Construction Management)
• Minimum 6 years of experience in construction/commercial projects/retail and corporate office interior
• Experience in events/exhibitions/museum/gallery/thematic works projects will be of great advantage
• Excellent interpersonal and communication skills
• Good knowledge of Excel, Word and PowerPoint software

A Day in the Life

• Develop potential sales leads and businesses
• Liaise with clients on project details, design concepts and requirements for events
• Budgeting and cost management for submission and client's review
• Manage client’s expectations on projects, events or exhibition
• Prepare tender documents
• Conduct quality check to ensure that products are built according to clients’ specification
• Collaborate with designers on project requirements
• Assist operations to supervise contractors / vendors during the eventAny other duties as assigned

What we are looking for

• Degree/Diploma in events/hospitality/construction management or equivalent
• Minimum 3 years’ experience in account servicing
• Hands on experience in structural set-up for an exhibition / special project will be an added advantage
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Good team player and communication skill
• Meticulous and able to multitask

Reporting to the Senior Manager, you will be responsible for the provision of coordination and administrative support including working closely with exhibitors/suppliers on the creation and submission of orders.

A Day in the Life

• Correspond with international exhibitors via email/tele-conversation
• Collate exhibitors’ orders
• Processing of payments and collections
• Assist Project Manager to coordinate pre-site and event site matters
• Assist project team with administrative duties
• Liaise with exhibitors for booths’ requirements
• Brief orders to suppliers

Who We Are Looking For

• Diploma holder in Tourism / Events Management or related field
• 1 to 2 years of relevant working experience
• Proficient in Microsoft Office
• Possess the mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings
• Able to work on weekends & long working hours during events/project

• Prepare materials and conduct tuition lessons( MATHS & SCIENCE) in primary students.
• Tutor primary students in small group at centre.
• Familiar with current primary level MOE academic syllabus.
• Patience, adaptability, and the ability to connect with students.
• Able to work on Monday afternoon (2:00pm-6:00pm).
• Once agreed/confirm have to commit at least 3 months.

Expected Start Date : 04/03/2024

Location : Bedok North

Interest applicant please send your resume to [email protected]

Job Summary

We are looking for an experienced Test Analyst to carry out testing for a brand new point of sales (POS) system that will be used by sales team within the insurance industry.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering or Electrical Engineering;
• Minimum 1-2 years of experience in Test Plans, Test Cases, Test Script;
• Has hands-on work experience in User Acceptance testing (UAT);
• Experienced in gathering requirements and meeting business stakeholders;
• Good time management skills, able to prioritize work to ensure proficiency;
• Meticulous and able to work independently or with minimum supervision;
• High level of integrity, accountability of work, and good attitude over teamwork.
• Excellent oral and written communication skills;
• Ability to work independently as well as with teams.

Desired Skill-set

• Prior experience in the Financial Services industry.

Responsibilities

• Understand the insurance business and product requirements to ensure the testing result is as expected;
• Understand the complete testing life cycle for new point of sales (POS) implementations including the integration with other systems, encompassing thorough quality assessments from end to end;
• Assists in creating test cases, execute user acceptance testing (UAT), aligning seamlessly with business and operational prerequisites;
• Ensure the smooth and timely closure of the entire testing phase, promptly reporting any identified issues to the Supervisor;
• Prepare essential test data, oversee testing progression, and log identified defects;
• Assists in ad-hoc changes or requests relating to the new POS system.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Shape the future of event experiences with SISTIC, a leading ticketing technology provider in the region.

We're looking for a passionate and analytical individual to join our Business Development team as a Business Development Coordinator. In this strategic role, you'll play a vital part in driving SISTIC's growth.

You'll collaborate closely with stakeholders across business development, client relations, data analytics, marketing, product development, legal, and finance. This exposure will broaden your understanding of the industry and provide invaluable experience, while your contributions will directly impact the success of our company.

Responsibilities:

• Sales Administration: Assist in sales-related administrative tasks to ensure the smooth functioning of the sales process.
• Support Sales Cycle and Client CRM: Contribute to the management of the sales cycle and maintain our client relationship management (CRM) system.
• Prepare Business Proposals, Tender Submissions, and RFI Responses: Collaborate with the team to create compelling business proposals, tender submissions, and responses to requests for information (RFI) that showcase our solutions and secure new business.
• Liaise with Stakeholders and Legal Team on Contracts: Act as a liaison between internal stakeholders and the legal team to facilitate contract negotiations and agreements.
• Coordinate Cross-Departmental Information Gathering: Gather and harmonize cross-departmental knowledge on new products and services, keeping everyone informed and aligned.
• Build and Manage Central Depository of Communication Materials: Build and maintain a central repository of communication materials, ensuring easy access and consistent brand messaging.
• Beyond the Basics: Take initiative and tackle additional challenges as they arise, contributing to team success and continuous improvement.

Qualifications:

• Bachelor's degree in business, marketing, communications, or related field preferred. Recent graduates with relevant skills and a strong desire to learn are encouraged to apply.
• Experience in sales operations, proposal writing, or a similar role.
• Strong analytical and problem-solving skills with a data-driven approach.
• Strong organizational skills with the ability to handle multiple projects in a fast-paced environment.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite, especially PowerPoint and Word.

Bonus:

• Familiarity with digital marketing asset creation.
• Marketing/design/copywriting experience for crafting impactful materials.
• Sales enablement expertise to empower the sales team.
• Experience in the arts and entertainment industry.

ob Responsibilities:

• In charge of BIM Team consisting of BIM Coordinators & Modellers.
• Manage process of exchange, collaboration and coordination of BIM data with consultants, contractors and other stakeholders
• Lead in BIM implementation, Standards, Modelling workflow & methodologies during design, construction and handover of the projects.
• Actively promote advanced and innovative BIM-based methodologies towards integrated practice,
• Prepare, execute and maintain BIM strategies and plans.
• Support and provide review on BIM Project Models, workflows and methodologies to ensure timely delivery of projects deliverables.
• Any other adhoc duties as assigned by management.

Job Requirements:

• Minimum a Diploma or Degree in Engineering with at least 6 years and above of working experience in construction, design, drafting or coordination in services.
• Well-versed in Singapore BCA BIM e-submission (Corenet X) process, requirements and guidelines
• With at least 6 years of BIM coordination/management experience in the relevant industry for large scale projects, preferably civil engineering projects.
• Self-motivated, able to assume responsibility and ability to handle pressure.
• Good communication and documentation skills.

Responsibilities:

• Manage and oversee daily accounting operations, including accounts payable and receivable, general ledger entries, and bank reconciliations.
• Prepare financial statements, reports, and budgets to support decision-making processes.
• Conduct regular audits of financial procedures to ensure compliance with regulations and company policies.
• Collaborate with internal teams to provide financial insights and support strategic planning.
• Assist in the development and implementation of financial systems and processes to enhance efficiency.
• Monitor and analyze financial data, identifying trends and recommending improvements.
• Ensure compliance to financial policies, procedures, budgets and internal controls.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA (Certified Public Accountant) certification is preferred.
• Proven experience as an Accountant in a wholesale and distribution setting.
• Strong knowledge of accounting principles, financial regulations, and taxation.
• Proficient in using accounting software and Microsoft Excel.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Malaysians welcomed

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

Responsibilities

• Supervise daily production operations
• Organise materials and supplies for daily operations
• Forecast production requirements

Requirements

• O Levels or equivalent
• Experience in food production and handling
• 2 years relevant experience
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used by more than 480,000 users worldwide.

THE ROLE

LOCATION: SINGAPORE

Digify is looking for an experienced product designer who lives to create amazing customer experiences. If you’re a multitalented individual who thinks about product development holistically and has great instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. You'll produce intuitive experiences through the creation of efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes while working alongside development teams and fellow product designers.

WHAT YOU'LL BE DOING

• Take the lead on implementation roadmap items
• Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
• Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
• Support your designs with animated, and sometimes, interactive prototypes when needed to demonstrate an interaction
• Serve as a working member of a swiftly moving cross-functional team
• Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
• Conduct lightweight research of the competitive landscape and learn from user feedback

• Have at least 3-5 years of experience in product design
• Demonstrable experience as a product designer in fully responsive web environments
• Proficient in Adobe Creative Suite (e.g. XD, Photoshop, Illustrator, and InDesign) related software
• Strong visual design acumen and attention to detail
• Passion for amazing product design and an appreciation for elegant user experiences
• A well-spoken, humble creator who can present ideas effectively
• Openness to team collaboration, and the ability to give and receive constructive feedback
• An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world

Learn more about Digify by visiting our website, or follow us on LinkedIn to stay in touch.

This is an exciting opportunity with a highly established firm in the industry. They are looking for an experience Key Account Manager to forge strategic partnerships that revolve around groundbreaking solutions, making substantial contributions to enhance customer satisfaction and drive significant business expansion. In doing so, aim to create collaborative relationships that not only meet current customer needs but also anticipate and address future requirements. This approach ensures a dynamic and mutually beneficial alliance, fostering long-term loyalty while propelling the company towards sustained growth and success in the competitive market landscape.

• Collaborate closely with the Sales Director to elevate the company's revenue generation, consistently exceeding sales targets.

• Cultivate meaningful connections with customers through engaging meetings, ensuring a profound understanding of their needs and preferences.
• Establish strategic partnerships centered around innovative solutions, contributing to both customer satisfaction and substantial business growth.
• Dive into sales data analysis, identifying performance gaps and creating robust plans to fill the pipeline with opportunities, all while maintaining accurate reporting in the Sales System.
• Craft cutting-edge sales strategies to attract and acquire new customers, driving the company's market presence.
• Champion our diverse range of products, applications, and technical solutions, showcasing the unparalleled value we bring to our clientele.

• At least 5 years experience in export sales industry. 
• Strategical thinking, strong in customer relationship management.
• Experienced in handling big accounts and developing new big account/potential with vast connection.
• MS office application and Sales System with good understanding or readiness to learn.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

We are seeking a skilled Test Analyst with proficiency in Mandarin to join our dynamic team. The ideal candidate will be responsible for designing and executing comprehensive test plans, identifying defects, and ensuring the quality of software solutions. Strong communication skills in Mandarin are essential for effective collaboration with international teams. The successful candidate will play a pivotal role in delivering high-quality products that meet our global standards.

Job Description:

• Daily preparation and production of breads and pastries by following standards SOPs.
• Checking and packing of bread items for delivery.
• Maintain cleanliness of workstation at all times.
• Responsible for the consistency and presentation of the products.
• Ensure that all food items are prepared in accordance with SFA/NEA guidelines.
• Assist in maintaining accurate inventory levels of ingredients and supplies.
• Notify the Head Baker of any low stock or replenishment needs.
• Follow established recipes and procedures for consistent product quality.
• Collaborate with the Head Baker on new recipe development and improvements.

Requirement:

• Formal culinary or baking education is a plus.
• 5-8 Years of Proven experience in a bakery or culinary setting.
• Knowledge of food safety and sanitation regulations.
• Strong attention to detail and precision in baking techniques.
• Ability to work in a fast-paced environment and meet production deadlines.
• Excellent communication and teamwork skills.
• Flexibility to work early mornings, evenings, weekends, and holidays.

COMPANY DESCRIPTION

Since October 2011,Thye Hua Kwan Moral Charities (THKMC)was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for theelderly and the sick,families,persons with disabilities, andchildren. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONE THKMC Empowering the Community.

RESPONSIBILITIES

THK Disability Services currently operates five long-term residential care programmes and three centres. The Service aims to provide persons with intellectual disabilities with the highest possible quality of life, especially in the areas of health and well-being, participation, independence, decision-making, and societal inclusion. Structured programmes are designed to suit beneficiaries of different age groups and profiles to train and develop capabilities in self-help, community living, socialization, perceptual-cognition, and motor skills. As an Operations Executive, you will be involved in ensuring the welfare, safety, and care of our beneficiaries in the following areas.

Responsibilities:

• General Facility Management
• Maintenance of Service Contracts & General Procurement
• Fire Safety
• Environmental Hygiene & Sanitization
• Building Security
• Routine surveillance checks
• Management of Healthcare Assistants
• Support programmes, volunteer activities, visitations
• Assist in the de-escalation of resident conflicts and behaviour management
• Receiving donations-in-kind
• Provide support for Licensing Inspections & Audits

Risk Management:

• Planning and Implementation of Business Continuity Plans
• Planning and Implementation of Pandemic/Infection Control Response Plans
• Business Continuity Planning for the Home
• Improving Workplace Safety & Health (BizSafe)
• Staff Training
• SOP Writing
• Implementation of IT Initiatives and New technologies

• Diploma in any field
• Preferably candidates with at least 1 yr of relevant working experience

• Comfortable working with persons with special needs
• Comfortable with shift work, including weekends and public holiday

This role requires high level of commercial awareness, technical risk expertise and the ability to build relationships and manage a wide variety of stakeholders, including Business Heads, Liquidity Risk Management, Finance Reporting teams, and other Treasury Balance Sheet Management teams.

Duties & Responsibilities:

Conduct research and analyses on international developments and industry practices, and develop and analyse policy options to address solvency, liquidity, credit, market and operational risks.

Experienced in navigating the complexities of corporate mergers, overseeing investments in joint ventures, and managing business partnerships.

With a solid background in corporate forex investment strategies, optimizing currency risk management, and ensuring favorable outcomes for the organization.

Experienced in establishing partnerships and securing financing from Chinese financial institutions and Chinese commercial banks to fulfill financing needs.

Skills & Requirement:

Degree Holders in Management or equivalent from a recognized Institution/University. Work experience from MNC main-con or China commercial financial institution is a plus.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Assist with preparing quotation, invoice & delivery co-ordination.

Only Singaporean & PR.

Tel: 6446 0353

email: [email protected]

A Day in the Life

• Plan work scheduling for event / special projects set-up
• Attend tender briefings and assist in tender preparation, submission and presentation
• Gather costing by requesting for quotes from suppliers on product materials, based on clients’ specifications
• Negotiate best quotations with suppliers
• Prepare BOQ (breakdown of quantity) and PR (purchase requisition)
• List down materials/ fittings/fixtures are required
• Submit best quotes for sales to determine selling price
• Submit material samples for clients to review
• Manage clients’ expectations and provide information and support whenever necessary
• Time management and push execution of scheduling
• Brief and liaise with suppliers on projects’ requirements
• Conduct quality checks on quality of build/fabrication by suppliers to ensure it is in accordance with specifications
• Conduct site audit and measurements
• Site management and co-ordination
• Prepare quotations and progress report for clients
• Client servicing on clients’ feedback, request for additional items and placement of fixtures
• Manage and close projects within stipulated timeline
• Overseas short-term assignment or long term secondment (Asia) may be applicable depending on project

What we are looking for

• Minimum Diploma or Degree education
• Minimum 2-5 years of related experience preferably in construction / events / project management
• Good knowledge of all operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast paced environment

Salary will commensurate with candidate’s working experience and qualification

- Have experience in wholesale bread manufacturing for at least 10 years

- Work closely with the management in developing customised recipes for customers and healthier recipes

- Have an acute understanding of our bread production line and be able to respond to machinery breakdown appropriately

- Plan the production schedule

- Review production records

- Manage and train a team of 10 bakers

- Streamline processes and commission any new equipment procured

- High attendance rate and able to cover duties of absent staff at last-minute notice, including shifts at 2am, 3am, 4am, 5am, 6.30am and 8am (normal working hours).

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.