• Position: Part Time Telemarketer
• Working Location: Alexandra Road
• Working hours: 15 hours per week
• Salary (commensurate with experience): Up to $15/hour + Commissions + Complimentary travel/accident Insurance + WFH OPPORTUNITIES + Phone allowance
• Industry: Insurance

Responsibilities:

• Making cold calls
• Fixing appointments with prospects
• Following up with clients

Requirements:

• Must be fluent in English
• Training will be provided
• Must be comfortable with making cold calls (Leads will be provided)

Interested candidates please submit your resume with your expected salary and also availability of starting work via clicking the "Apply Now" button or email to [email protected]

Thank you for your application but we regret that only shortlisted applicants will be contacted.

*** We do not require our candidates to pay any referral fees or be bound by any contracts. ***

• Working hours : Monday to Friday | 9am to 5.30pm | Alt Saturday | 9am to 4.30pm (Triweekly basis)
• Salary (commensurate with experience) : Up to $3,500 + Incentive + Variable Bonus + Annual Leaves
• Duration : Permanent
• Industry : Automotive Industry

Job Duties and Responsibilities

• Perform daily review on sales invoices generated by billing colleagues ensuring its accuracy and completeness.
• Prepare Ageing Reports, Statement of Account and other AR Analysis Reports.
• Follow up with clients to ensure timely receipt based on agreed credit terms.
• Communicate with customers regarding outstanding balances and payment arrangements.
• Monitor overdue accounts and take necessary actions to minimize bad debts.
• Responsible for managing Statement of Account (SOA) with clients.
• Record and upload payment info to system.
• Other ad-hoc duties when assigned

Requirements

▪ Candidate must possess at least Diploma/Advanced/Higher in Accountancy or equivalent

▪ Hand on experience in SAP B1 system will have added advantage.

▪ Active team player & willingness to learn with "CAN DO" attitude.

▪ Able to work independently with minimum supervision, able to work under pressure within tight schedules

▪ Good written and verbal communication in English and Mandarin to liaise with Chinese Stakeholders

We're not here to follow the rules; we're here to break them.

We're gearing up for a revolution. We're creating our own series of events that will challenge the status quo, and we are looking for a Creative who's as rebellious and unapologetic as we are.

We're not interested in the ordinary. We're seeking a Creative who thrives on going against the grain, who's ready to ignite a creative revolution.

As we break new ground and venture into uncharted territory, we need someone who isn't afraid to push the envelope and embrace the unconventional.

Roles and responsibilities:

As a Creative Director, you'll be the mastermind behind captivating visuals and engaging content. You will play a pivotal role in shaping the visual identity of our projects; both in-house and external. Your creative talents will be put to the test in the following key areas:

• Concept Development: Drive the development of innovative concepts and themes for events that defy norms and captivate audiences. Collaborate with cross-functional teams to translate ideas into actionable creative strategies.
• Visual Identity: Establish and maintain the visual identity for all projects, ensuring consistency across various platforms and mediums. Lead the design process from initial concept through final execution, including graphic design, video production, and multimedia content.
• Video and Content Creation: Produce bold and unconventional video content that tells our story and resonates with our audience. Develop and oversee the creation of dynamic content across various formats, including social media, web, and print. Experiment with new and daring content ideas to keep our brand fresh and engaging.
• IP Development: Drive the creation and development of unique intellectual properties that embody our brand's rebellious spirit. Collaborate with creative and marketing teams to bring new IPs to life across multiple platforms and media.
• Team Leadership: Inspire and lead a team of designers, artists, and content creators, fostering an environment of creativity and collaboration. Mentor and develop team members, providing guidance and feedback to elevate their work.
• Brand Storytelling: Craft compelling narratives that communicate our brand's rebellious spirit and unique value proposition. Develop content that resonates with our audience and aligns with our vision of challenging the status quo.
• Event Production: Oversee the creative aspects of event production, ensuring a seamless integration of visuals, themes, and experiences. Collaborate with event planners, marketers, and other stakeholders to deliver extraordinary event experiences.
• Innovation and Trends: Stay ahead of industry trends and emerging technologies to infuse fresh ideas into our projects. Experiment with new formats and creative techniques to push the boundaries of what's possible.
• Digital Content Wizardry: Lead the charge in creating visually stunning digital content that captures the essence of the brand. This includes designing eye-catching graphics, banners, and images for the company's website, email campaigns, and online advertising.

Qualifications:

To excel in this dynamic role at XXII Global Alliance, you should possess a unique blend of creativity, technical proficiency, and a desire to push the creative boundaries. Here are the qualifications we're looking for in our ideal candidate:

1. Design Expertise: You are a visual storyteller at heart. You should have a strong portfolio that demonstrates your ability to create captivating designs across various mediums, from digital graphics to print materials. Your designs should not only be aesthetically pleasing but also strategically aligned with the brand's goals.
2. Proficiency in Adobe Creative Cloud: Mastery of design software is a must. You should be highly skilled in Adobe Creative Cloud applications, including Photoshop, Illustrator, and InDesign. Your expertise in these tools will be the foundation of your creative work.
3. Video Editing Skills: Beyond static visuals, you should have experience and proficiency in video editing software. Your ability to craft engaging and shareable video content is crucial, as it plays a significant role in our digital marketing efforts.
4. Creativity Unleashed: Innovation is in your DNA. We're seeking someone who can push creative boundaries, think outside the box, and consistently generate fresh, groundbreaking ideas. You're not just a designer; you're an imaginative problem solver.
5. Attention to Detail: Precision matters in design. Your work should reflect a meticulous attention to detail, from pixel-perfect graphics to flawless layouts. You have a keen eye for color, typography, and composition.
6. Adaptability: The creative landscape is constantly evolving, and so should your skills. You should be open to learning new design techniques and staying up-to-date with industry trends and tools. Adaptability is key to keeping our brand current and engaging.
7. Strong Communication: You're not just creating visuals; you're communicating stories and messages. Effective communication skills are essential to understanding and translating the brand's values and messaging into visual content that resonates with our audience.
8. Team Player: Collaboration is at the core of our creative process. You should be comfortable working in cross-functional teams, incorporating feedback, and contributing your creative insights to enhance our campaigns.
9. Proactive and Results-Driven: You're not content with the status quo. You take initiative, set high standards for yourself, and are driven to deliver outstanding results that exceed expectations.
10. Diploma or Degree in Visual Communications or Related Field: While formal education is not the only factor, a degree or relevant coursework in graphic design or a related field can provide a strong foundation for this role.
11. Cover Letter: We're not just interested in your portfolio; we want to know why you're the perfect fit for our fun, exciting, and groundbreaking startup environment. Your cover letter should showcase your personality, enthusiasm, and alignment with our vision.

If you embody these qualifications and are eager to make your mark, taking the path not often traveled, infusing creativity into every aspect of our brand, we encourage you to apply.

Company Culture:

We thrive in the startup mindset, celebrating the extraordinary, and championing unconventional ideas.

Innovative. Audacious. Creative. These are our guiding principles.

Collaboration is our compass, and our desire to solve problems fuel our every endeavor. Quirkiness is our hallmark, and we believe creativity knows no limits.

We're not here to participate. We're here to take over.

Perks:

There's plenty of coffee and beer! Enjoy free coffee and beer as you work on projects that make a difference in the world of creativity.

Application Process:

Ready to be part of the revolution? Send us your portfolio and a cover letter that tells us why you're the creative genius we need. We can't wait to see what you've got!

Role:

• Create and present documentation, user flows, annotated wireframes, and interactive prototypes, for company’s in-house portal.
• Consistently apply established design standards within design work.
• Collaborate with product management, engineering, business stakeholders, and third-party vendors to understand project requirements.
• Use insights from user testing to enhance product design.

Qualifications:

• Bachelor’s degree or equivalent in Human-Computer Interaction (HCI), Design, or a related field.
• Over 2 years of design experience.
• Skilled in visual design and wireframing tools.
• Experience in HTML, Figma, PHP, mySQL, Adobe Illustrator.

We are looking for talented individuals to be a part of our design team. You will play an important role in the conceptualisation and implementation of our brand and design philosophy across all consumer touch points. We appreciate intuitive user experiences, emotive brand identities, and meaningful marketing campaigns. For us, design is not just beauty and aesthetics, it’s also about utility, ease and change. We design to help make this world a better place.

Requirements:

Attitude:

• You’re a problem solver and want to use your skill sets to solve both business and customer problems.
• You take ownership for your work, are accountable, independent and at the same time understand the importance of effective team work.
• You care deeply about work down to every last detailed pixel.
• You are empathetic and can communicate effectively through your work and in an organisation.
• You possess intellectual curiosity and a growth mindset.
• You have the ability to handle ambiguity.
• Bonus: Prior experience in a growth-stage startup.

Technical requirements:

• Proficient in the Adobe Creative Suite (XD, Indesign, Illustrator, Lightroom, Photoshop…), Figma, etc.
• Experience in photography / videography.
• Familiar with producing design output for both the digital as well as print medium.
• Familiar with user experience design principles

Responsibilities:

• Collaborate with the marketing team to create visual designs that align with the company's branding and marketing objectives.
• Develop creative design solutions that are visually compelling, on-brand, and meet project requirements.
• Design and produce packaging materials for meal boxes, catering services, and other food-related products.
• Create engaging visuals and graphics for digital and print media, including social media, email campaigns, and promotional materials.
• Work closely with the operations team to ensure packaging and promotional materials meet production and budget requirements.
• Manage multiple projects simultaneously and ensure timely delivery of designs.
• Maintain a comprehensive understanding of design trends and techniques to stay current and ahead of industry standards.
• Manage and maintain a library of design assets, including templates and graphics, for use across various media channels.
• Work alongside our product, marketing and sales teams to develop the core Grain brand identity as well as the development of other virtual brands within the company.
• Manage the application of brands to ensure consistency across all physical and digital touch points.
• Conceptualise new ideas and art direction for print and digital marketing collaterals.
• Conceptualise and translate digital wireframes into functional user interface design.
• Handle food and event photography / videography
• Any other task assigned to you from time to time.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training and in-house opportunities to help you grow.
• Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://www.notion.so/grain/Working-at-Grain-96bff3bba5e84ababe6fb7743b49489f

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, and outgoing Cybersecurity Account Development Manager for its fast-growing IoT & OT Cybersecurity business in APAC. This person should be naturally very curious, loves technology, and is B2B-minded. This person will hunt/manage leads, manage accounts, set up distribution channels, and close end customers.

What you’ll do

Sales & Business Development

• Looking for new customers, building an effective pipeline and identifying opportunities that are profitable
• Develop and implement sales strategies for new customers and nurture existing business
• Prioritizing key accounts and establishing strong contacts with existing customers and growing the business within the account
• Create sales proposals and make presentations to customers
• Drive the entire sales process from targeting accounts, identifying solutions and to closing the sale
• Articulating the value of Microsec product suite offerings to commercial prospects
• Updating CRM and submission of weekly reports
• Reporting back to Microsec HQ and its management team
• Work cross-functionally within the company to communicate with all stakeholders to ensure customers' success
• Working towards Key Performance Targets
• Support the Marketing team in providing relevant materials for publishing
• Provide feedback to the Microsec product team regarding feature requests and customer’s feedback
• Analyze market trends for IoT & OT cybersecurity and do competitor analysis
• Participating in events and conferences to generate leads

Who you are

• Must have more than 3 years of work experience as an Account Development Manager or a relevant role in the Cybersecurity domain
• Must have knowledge of relevant Cybersecurity products, solutions, and verticals
• An extensive network in the industry across Singapore and the APAC region
• A proven track record of success in target-driven environments
• Able to build and execute an account plan with a security approach
• Able to conduct product demonstrations and apply solution-centric sales methodology
• Experience in selling integrated cyber security solutions (hardware with software products) in large or complex deals in the commercial sector
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise cybersecurity technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers, and team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication, and presentation skills

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, tech-savvy and outgoing Pre-Sales Engineer for its fast-growing IoT & OT Cybersecurity. This person should be naturally very curious, hands-on, loves technology, and is B2B-minded. This person will create solution architecture, prepare technical slides, pitch Microsec product suites, prepare competitive landscape, file RFP/ITQ, and facilitate to address customer/partner queries.

What you’ll do

Pre-Sales

• Create cybersecurity solution architecture for various industry verticals, including Industry 4.0, Energy, Maritime, and Smart city infrastructure
• Act as a cybersecurity technical expert to support pre-sales related work including preparation of proposals, decks, and RFP
• Performing demo, showcasing various cyberattack scenarios and how to thwart them
• Create solution mapping to various cybersecurity standards including IEC62443, ISO 27001, etc.
• Hosting webinars, training, technical workshops and creating a roadmap for partner enablement
• Partner with account management to understand customer needs and translate them into product requirements
• Act as an intermediary between customer and technical support/sales
• Provide a competitive landscape and unique selling point to partners/customers
• Execute product launches and go-to-market by working with marketing to produce compelling content and sales enablement assets
• Travel as and when required to support customers & partners
• Conduct market research to guide product strategy and identify opportunities for new products and use cases
• Evangelize our product and drive customer adoption

Solution Delivery

• Oversee the delivery of the product suites and its licenses
• Get customer feedback and identify any pitfalls

Who you are

• You have over 3 years of experience in presales engineering in the cybersecurity domain
• Experienced in solution architecture for cybersecurity for OT, IIoT, and Automation systems
• Must have knowledge of relevant Cybersecurity products, solutions, and verticals in the domain of Industrial control systems and enterprises
• At least a bachelor's degree in Computer science or another related domain
• Must have knowledge of cybersecurity technologies like PKI, Intrusion Detection systems, IAM, etc.
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Professional certifications in cybersecurity (e.g., IEC62443, CISSP, CISM, CISA) are a plus
• You bring extensive experience in B2B technology sales
• Experience developing and executing integrated GTM strategies to unlock accelerated growth
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers, or team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication, and presentation skills

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes and pastry

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Requirements

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, compliy and prepare reports, correspondence, and other information required by management, as well as, identify and resolve report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are seeking an experienced drafter to join our dynamic team in the building and construction industry. As a key member of our team, you will be responsible for producing detailed drawings and plans to support the successful execution of construction projects. If you have a minimum of three years of experience in drafting within the Singapore building and construction sector, along with a passion for precision and innovation, we encourage you to apply.

Key Responsibilities:

• Create detailed drawings using computer software like AutoCAD and sketchup.
• Understand and interpret instructions from architects and engineers.
• Ensure drawings meet Singapore's building regulations and standards.
• Review drawings carefully to correct errors.
• Maintain organized records of drawings and changes.
• To assist in document controll for projects, inclusive of filing, document preperation etc.
• Communicate effectively with builders and suppliers.
• Provide technical support to project teams.

Requirements:

• Minimum three years of drafting experience in Singapore's building and construction industry.
• Proficient in CAD software, particularly AutoCAD or Sketchup
• Familiarity with Singapore's building regulations and standards.
• Attention to detail and accuracy in drawings.
• Strong team player with good communication skills.
• Ability to meet deadlines.
• Diploma or degree in architecture or engineering is a plus.

If you are passionate about contributing to the success of construction projects through precise and innovative drafting solutions, we want to hear from you. Please submit your resume and portfolio showcasing your drafting experience through MyCareersFuture.

Shortlisted candidates will be notified for further assessment.

Job Description:

A. ASSETS MANAGEMENT

1. Assist to update all ICT inventory (school-owned devices & equipment) & AV stock books to meet both MOE ITD and School Fixed assets requirements.

2. Assist to conduct stock-checks at least twice a year for all ICT inventory (school-owned devices & equipment) & AV inventory according to school Fixed Assets list.

3. Assist in condemnation & replacement for obsolete / out of warranty / faulty ICT inventory (school-owned devices & equipment) & AV equipment.

4. Assist in tracking of loans of ICT inventory (school-owned devices & equipment) & AV equipments, e.g. digital cameras, tablets, visualisers, CD players etc.

5. Assist in the maintenance of ICT systems and work closely with vendors for fixes and upgrade to deliver optimal system performance.

6. Document newly acquired ICT & AV resources in a systematic and organised manner.

7. Organise and maintain ICT inventory (school-owned devices & equipment) & AV resources in a systematic and neat manner in various allocated rooms.

B. ICT & AV SUPPORT

8. Ensure service requests for ICT and AV support are attended to promptly.

9. Set up ICT gadgets/ tools such as Swivl robots and interactive TVs to support school activities and events.

10. Provide additional ICT support in areas covered by ICT Manager/Associate and Desktop Engineers, if necessary, such as assist teachers in ICT technical issues during classroom lessons and resolving projectors/ visualisers issues.

11. Administer online surveys and compile reports.

C. 3D-PRINTING

12. Assist to set-up and maintain 3D-printer(s).

13. Train students and teachers on how to operate and use 3D-printer and flashprint software for 3D-printing.

D. APPLIED LEARNING PROGRAMME (ALP)

14. Assist with inventory upkeeping and stock-take for ALP.

15. Maintenance of Makerspace at the library.

16. Assist students with troubleshooting and using of maker equipment at the Makerspace.

E. PLD-related Administration

17. Wiping data from student Personal Learning Devices (PLD)

18. Basic troubleshooting for PLD

19. Handling basic functions on Apple School Manager (ASM)

F. CO-FACILITATION (CCA, Staff & Students area)

20. Assisting teachers and/or vendor in Info-Comm Club training by acting as a co-facilitator for photography and videography courses.

21. Guide and mentor students in areas of photography and videography.

22. Provide technical assistance to teachers’ professional development such as assisting in videoing teachers’ lessons.

23. Conduct ICT training for staff (including basic computing skill for non-teaching staff).

G. OTHERS (School related)

24. Provide ICT support for school official events / functions e.g. photography, live feed videography, video production, setting up of equipment for projection, production of Multi-media presentations for school events including Graduation Ceremonies and School Awards Day etc.

25. Maintain digital photo and video albums for the school.

26. Design, update and maintain school website.

27. Assist teachers to prepare school publications including videos, posters, banners etc.

28. Assist the school in any other areas related to ICT & AV as assigned by HOD/SH ICT or P/VPs (including design and printing of certificates).

Working Arrangement:

Location: Serangoon

Contract Duration: 1 April 2024 to 31 March 2025

Salary: $2600-$2700/Month

Working Hours:

• Mondays to Thursdays: 7.00am to 4.30pm, inclusive of 1hr lunch break

• Fridays: 7:00am to 4.00pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Job Requirements:

1. At least 5 years of experience in ICT & AV inventory management and maintenance in a school environment.

2. Demonstrated proficiency in training others and working on both Windows & IOS platforms.

3. Proven photography and videography skills

4. Demonstrated proficiency in multi-cam live feed videography

5. Experience in supporting school(s) in photograpy and mutli-cam live feed videography

6. At least 5 years of experience in conducting co-facilitation during CCA sessions on photography and videography.

7. Experience in setting up 3D-printer, using and training others to use 3D-printer

8. Familiarity or experience in using M5Go and microbit

9. Experience in operating the ClassVR goggles

10. Experience in operating the Swivl robots

11. Experience in setting up and maintaining a Makerspace

12. Experience in using MacOS and Apple School Manager (ASM)

13. Experience in designing and building websites

14. Experience in resolving ICT technical issues, e.g. projector, visualiser, apple TV

15. Experience in assisting to manage user accounts for SLS and DMA

(e.g., reset password and unlock accounts)

16. Good communication and interpersonal skills to interact with different levels of staff in schools and external vendors.

The position will be accountable for engaging and onboarding predefined new accounts into the CEVA Project Logistics division in addition to driving the Project Logistics business development community within APAC in order to deliver our annual targets.

Responsibilities

• Identify business opportunities and generate profitable direct sales in both new and existing
• accounts that meet and exceed revenue goals relating to the portfolio of customers assigned, controlled and payable within the APAC region
• Overall ownership of the APAC business pipeline
• Ability to understand unique customer supply chain requirements across all CEVA Project Logistics subsectors
• Retention is mission critical to the role. Senior relationship management and service execution are two key components to insure account retention is achieved. Retain, grow portfolio of accounts across all product/service types within CEVA.
• Prospecting for all potential opportunities and delivering compelling solutions, value and pricing
• Develop and execute an Account Plan for the customer that will encompass a strategic roadmap defining multi-year growth, targets by product.
• Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
• Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
• Responsible to communicate all expectations on these review meetings to the operations and support teams for implementation or improvements.
• Develop a deep understanding of business streams of each customer and a detailed relationship map for each account designated using CEVA’s CRM system.
• Leverage existing solutions to penetrate account growth and development (example: Use of case studies and key solutions within CEVA)
• Work with implementation teams on new projects to ensure customer expectations are communicated.
• Work to define all customer reporting requirements with customer (Country/Regional/Global Levels and all KPI (Service Metrics) with customers to be reviewed in business meetings conducted.
• Lead and work with customer to resolve all contractual and commercial decisions in compliance with CEVA policies and terms.
• Accurate and timely update of all customer engagement activities and business development opportunities within C-View.
• Perform other duties as assigned by the line manager

Requirements

• Bachelor Degree
• Minimum 8 years of experience in the freight forwarding and contract logistics industry – Project Logistics experience essential
• Proven track record in BD/sales roles
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Proven ability to drive the sales process from plan to closure
• Proven ability to articulate the distinct aspects of products and services
• Knowledge regarding industry topics such as C2K, EDI standards, IATA rules, compliance etc
• Analytical and project management skills
• Operations trouble-shooting capability

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

COMPANY OVERVIEW

Craftwerkz Pte Ltd specialize in festive gifts and paper products, offering high quality of production and designing services. Our creative festive gifts range includes a wide selection of red packets, orange carrier, pouches, paper bag, notebook, gifts boxes and mooncake boxes. With facilities in Singapore, Malaysia & China, we control and manage the entire production chain to ensure high quality production & efficiency.

JOB DESCRIPTION

Overall job objectives

• Responsible for liaising & negotiating for price & services with suppliers
• Advantage for candidates with knowledge of print production including offset, ad production,specification standards for major publications, print on demand & direct mail planning industry

Core responsibilities:

• Devise and employ fruitful sourcing strategies.
• Discover the most profitable suppliers and initiate business partnerships.
• Negotiate with external vendors to secure the most advantageous terms.
• Reviews planned orders, creates requisitions for purchased items, and manages approval process.
• Transmits and prioritizes approved purchase orders and supporting documents to supplier.
• Tracks order acknowledgement, prepares and communicates shortage and backlog reports, andprovides visibility of potential interruptions to internal customers.
• Tracks orders and confirms system lead times, delivery dates, and costs.
• Reviews, updates, and maintains purchase orders until they are closed.
• Ensures orders adhere to supplier agreements and contracts, reports non-conformances.
• Perform risk management regarding supply contracts and agreements.
• Leads finance and logistics staff in resolving reception and invoice discrepancies.
• Identifies opportunities and implements actions to achieve efficiencies.
• Contributes to consolidation, reduction, and rationalization of the local supplier base.

Job specifications:

• Able to demonstrate ability to solve somewhat more complex problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job. Must be able to recognize anomalies and critical situations and respond appropriately. Strong project management skills.
• Experience in client facing customer service. Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity.
• Requires very good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
• Effective supply base management and negotiation skills.
• Must be able to proactively listen to others to understand issues and situations.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, and outgoing Cybersecurity Sales Manager for its fast-growing IoT & OT Cybersecurity business. This person should be naturally very curious, loves technology, and is B2B-minded. This person will hunt/manage leads, set up distribution channels, and close end customers.

What you’ll do

Sales & Business Development

• Look for new customers, build an effective pipeline and identify opportunities for Microsec cybersecurity product suites
• Analyze market trends for OT & IoT cybersecurity; do competitor analysis; identify unique propositions for customers to add value
• Develop and implement sales strategies for new customers and nurture existing business
• Prioritizing key accounts and establishing strong contacts with existing customers and growing the business within the account
• Create sales & solution proposals; and make presentation slides for customers
• Drive the entire sales process from targeting accounts, identifying solutions and to closing the sale
• Articulating the value of Microsec product suite offerings to commercial prospects
• Updating CRM and submission of weekly reports
• Reporting back to the Microsec management team
• Work cross-functionally within the company to communicate with all stakeholders to ensure customers' success
• Working towards Key Performance Targets
• Support the Marketing team in providing relevant materials for publishing
• Provide feedback to the Microsec product team regarding feature requests and customer feedback
• Analyze market trends for IoT & OT cybersecurity and do competitor analysis
• Participating in events and conferences to generate leads

Who you are

• Must have more than 6 years of work experience as a Cybersecurity Sales Manager or relevant role in the Cybersecurity domain
• Experience selling integrated cyber security solutions in large or complex deals in the commercial sector ($500K+) to achieve revenue/sales targets
• Must have knowledge of relevant Cybersecurity products, solutions and verticals in the domain of Industrial control systems and enterprises
• Must have knowledge of cybersecurity technologies like PKI, Intrusion Detection systems, etc.
• Must have an extensive network of partners in the cybersecurity domain
• Must have an extensive network in various verticals of OT & IoT industries
• Strong record of delivering commercial KPIs and year on year growth
• Able to build and execute on an account plan with a security approach
• Able to conduct product demonstrations and apply solution-centric sales methodology
• Experience in selling integrated cyber security solutions (hardware with software products) in large or complex deals in the commercial sector
• Proficiency in English
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise cybersecurity technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers and team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication and presentation skills

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

What You Can Expect

• As an ATE Engineer, you will be responsible for developing test programs and hardware on the ATE (Automated Testing Equipment) for characterization and production testing of very high performance networking semiconductor devices.
• You will need to be able to utilize the ATE equipment tools and capabilities to optimize its performance without compromising the quality of outgoing products.
• You will also be responsible for developing and tracking the fully life cycle of the project from beginning to its final completion.
• You will be developing test plans and supporting various phases of manufacturing. Be responsible for design, development and verification of new firmware features

What We're Looking For

• Education: BS in EE (Specialization in Semiconductors)

• Skill in Advantest 93K ATE tester

• Knowledge of high speed ATE hardware design

• Skill in programming/scripting (C & C++ or Python or Perl)

• Knowledge of Digital and Mixed Signal design and test

• Demonstrate excellent written and oral communication skills

• Demonstrate project management, team work and leadership necessary for successful project completion

Additional Compensation and Benefit Elements

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

With the current influx of request for quotes and tenders, we are in need of hiring another person to help out with the works.

1. The candidate shall be independent and resourceful in their works which will commence from start of tender all the way to closing of projects.

2. Explore your tasks and responsibilities

· Preparing tender and contract documents, including bills of quantities with the architect and/or the client

· Attend tender site show rounds

· Attend tender interviews

· Follows up on the pre and post-contract administration of projects assigned

· Reviews work specifications, take-off quantity, costing and liaise with contractors and suppliers

· Understands the contractual terms and works to ensure that other stakeholders such as Project Team Members, Accounts and Finance understands and complies with the terms

· Provides effective support to Project Team and establishing good working relationship with Project Managers, Clients, contractors and sub-contractors

· Assists in resolving contractual and commercial issues with clients, contractors and suppliers

· Co-ordinates the procurement of materials and suppliers for the projects and ensuring expenses within budget

· Assists to evaluate contractors and sub-contractors' bids and recommends awards for contracts as appropriate

· Monitors closely the project costs and puts up project cost reports on a scheduled and ad-hoc basis

· Ensures effective cost control of projects and that all purchases are within budgets

· Reporting progress to senior management

· Negotiates with vendors for cost reduction of purchases;

· Verifies all payments are in order before payments by Company;

· Monitors all payment collections;

· Take responsibility of projects from contract award through to closing of final account agreement

· Attends to all contract administration matters and maintains proper documentation of the project

· All other QS related job

3. This person shall have an opportunity to head his / her own team when the cell they work at expands.

4. Qualification

· At least 5-7 years’ experience in related field of work.

· At least a Diploma/Degree in Civil Engineering in construction industry or related field of study or equivalent qualification in Quantity Surveying

· Strong time management and communication skills are essential to this role as well as computer literacy

· Ability to prepare reports and administer necessary paperwork.

· Very good knowledge of the SOPA.

· Be able to handle multiple jobs as well as tender at the same time.

· Have a good knowledge of sourcing and usage of materials as well as equipment

· Proven ability in contract negotiation, contract administration & variation orders

· Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Our Working Hours are:

Monday to Friday: 0800 hrs to 1745 hrs

Job Types: Full-time, Permanent

Salary: $4000.00 - $5,500.00 per month

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is seeking a motivated, passionate, and tech-savvy Head of Technology to lead our fast-growing IoT & OT Cybersecurity division. The ideal candidate is inherently curious, hands-on, and enthusiastic about technology. This role involves managing the product roadmap, defining features, and overseeing the delivery of our IoT Security Suite. As the Head of Technology, you will lead a team in developing the Microsec product, design solution architectures, craft technical presentations, and collaborate with customers and partners to address their queries effectively.

What you’ll do

• Lead the team in developing the OT cybersecurity product according to the roadmap through Scrum planning and execution
• Conduct code and design reviews
• Manage Cloud infrastructure of Microsec SaaS & PaaS via Kubernetes
• Conducting PoC and sharing prototypes with the team for further implementation
• Create solution architecture for various industry verticals, including Industry 4.0, Energy, Maritime, and Smart city infrastructure
• Collaborate across functions with software systems and technologies, including embedded systems, backend, cloud, Python, UI/UX, and cybersecurity
• Undertake project scoping, manage time, and plan and execute projects effectively
• Oversee the day-to-day operational aspects of the project timeline and scope
• Prepare and gather project requirements and maintain the product backlog
• Work with engineering teams to prioritize development tasks and ensure the timely shipment of high-quality products
• Create solution mapping to various cybersecurity standards including IEC62443, ISO 27001, etc
• Assist in user acceptance testing and quality assurance processes
• Enforce project standards with both internal and external resources
• Prepare, review, and amend technical documentation

Who you are

Basic Qualifications

• University degree in Engineering, Computer Science, or a related field
• Cybersecurity software developer for at least 3 years
• Extensive experience with Linux and cloud technologies, with the ability to perform or manage changes and bug fixes to the existing codebase, both internally and with external vendors
• Hands-on skills in code review and system/solution architecture design
• Strong understanding of software development, backend systems, machine learning, and Python.
• Deep understanding of cybersecurity and computer networks
• Familiarity with Agile methodologies or other project management frameworks; relevant certifications are a plus
• Professional certifications in cybersecurity (e.g., CISSP, CISM, CISA) are a plus
• Excellent written and oral communication skills, with the ability to effectively communicate across all levels of the company and strong presentation skills

Experience

• Should have at least 6 years of experience in working with Python, Cloud, Embedded, and IoT related areas. A good foundation in Cybersecurity product suites and technologies
• Cybersecurity software developer for at least 3 years
• Should have experience in leading a technical team for at least 2 years
• Experienced in Agile project management and development
• Proven experience in developing solutions for embedded systems
• Strong strategic capability set with the ability to rigorously define, prioritize, and execute across a complex range of categories, customers, products, and functional groups
• Proficiency in implementing and mapping solutions to cybersecurity standards, including IEC62443 and ISO 27001
• Experience in setting up infrastructure, configuring routers/switches, and managing on-premises servers

Medical consumable company looking for delivery man.

Qualification & Requirements

• Hardworking and responsible
• Able to work in a team and fast-paced environment
• Need to have a Class 3 driving license
• Maintain a good record of driving
• Preferably to have previous driver working experience
• Being able to communicate in basic English will be an advantage

Key Responsibilities

• To provide daily safety, reliable, and courteous deliveries of goods to customers
• Assist in picking up goods
• Loading, unloading, and storage of goods
• Ensuring that the vehicle is at all times maintained in good condition and always clean
• Responsible to report any damages immediately
• Drive and control the vehicle safely and prudently and in compliance with the relevant road safety laws and regulations
• Any other ad-hoc duties if required

Job Scope:

Main duty: Printing and Resources Management

• In charge of Processing & completing all printing requests from the staff for School Materials and Papers.

• Preparing and verifying documents. Tabulating & submission on a monthly basis the amount of printing/meter reading carried out using the machines. Managing Printing records and statistics.

• Ordering and replenish the consumables associated with school supplies and printing needs.

• Managing & ordering school inventories and consumables.

• General administration to support School Admin Team and adhoc tasks

Requirements:

1. Able to operate Office Automations and equipment like Printing and photocopiers.

2. Good communication skills and the ability to work in a team

3. Relevant work experience in school general administration

4. Familiar with Microsoft Office applications and comfortable with using IT systems.

5. Minimum of one year of experience in a school setting.

6. Excellent team-player who is organised and meticulous.

7. Must be able to multi-task and handle a range of admin duties.

8. Strong communication and interpersonal skills.

9. Preferably N level and above

Contract Period: From 26 Aug 2024 to 25 Aug 2025

Location: Haig Road

Working Arrangement:

• Mondays, Tuesdays, Thursdays, Fridays: 8:00am to 5:30pm, inclusive of 1hr lunch break

• Wednesdays: 8:00am to 5:00pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

Mission
Write production-ready software designed for supporting business growth and bringing Grain's' delightful

experiences to customers through teamwork and discipline.

Outcomes

1. Contribute to the backend service performance and reliability, including our Ruby on Rails servers, GCP deployments, and Cloudflare workers.
2. Write high-quality code that is accompanied by robust and meaningful tests.
3. Be proficient with profiling and solve performance bottlenecks.
4. Create scalable and informative documentation to scale knowledge and communication.

Competencies

• Proficient in writing Ruby.
• Proficient in writing tests with RSpec.
• Proficient in writing Javascript / Typescript.
• Experienced with Ruby on Rails framework.
• Proficient in writing SQL.
• Experienced with Postgres.
• Strong understanding of command line and toolchains (e.g. Zsh, Vim, Tmux).
• Have a good grasp of serverless paradigms including deployments, scaling and security.
• Experienced in GraphQL or is willing to learn.

Responsibilities

• To lead the engineering team by setting high standards and creating scalable processes.
• Own the engineering team outcomes and support product management efforts.
• Be responsible for the technical interview process of hiring new engineers.
• Design and architect existing or new systems and platforms.
• Be responsible for creating a culture of code reviews and pair programming.
• Coach and mentor the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.

What’s in it for you

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training and in-house opportunities to help you grow.
• Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://www.notion.so/grain/Working-at-Grain-96bff3bba5e84ababe6fb7743b49489f

We’re looking for someone who is willing to do whatever it takes to create great food and new culinary experiences.

You will:

• Ensure smooth day-to-day operations of food stations.
• Ensure that ingredients are prepared in accordance with SOPs.
• Keep a sanitized and orderly environment in the kitchen.
• Set up workstations with all needed ingredients and equipment.
• Prepare ingredients, training will be provided
• Ensure great presentation of dishes.
• Ensure all food and other items are stored properly.
• Check the quality of ingredients.
• Monitor stock and place orders for mise en place.

We’re looking for someone with:

• Experience in maintaining rigorous high quality and safety standards.
• Passionate with various styles and techniques necessary to develop and execute menus.
• Hungry to expand knowledge base and skill set.
• Strong communication skills, both written and verbal.
• Ability to follow all hygiene procedures.
• Ability to work in a team.
• Good communication skills. Training can be taught in English or Mandarin.
• Great physical condition and stamina.

What's in it for you:

• Halal certified working environment
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave

Check us out at www.grain.com.sg

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.