Business Analyst / Senior Business Analyst
Responsibilities:
Reporting to the Maintenance Manager, your responsibilities would be to:
- Support the day-to-day operation of projects need
- Understand and translate business requirements to requirement specifications and functional designs
- Ensure the system and deliverables are within the scope of the contractual requirements
- Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
- Work as a part of the team to meet project targets and quality objectives
- Lead and mentor members of the assigned project team
- Provide hands-on advice and coaching to members of the project team
- Supervise in trouble-shooting, optimizing and fine-tuning of the applications
- Supervise in deployment fixes and releases at in-house and customer environments
- Create and update relevant documents on all executed changes in a timely manner
- Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
- To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
- Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
- Interact effectively with stakeholders at all levels
- Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.
Requirements:
You should possess the following qualifications:
- Minimally Diploma or Degree of Information and Communications Technology discipline
- Preferably with at least 6 year of IT-related experience
- Preferably with experience using SQL query tool
- Able to speak well in both English and Mandarin
- Possess good English writing skills
- Possess good interpersonal skills
- Have positive attitude to meet new challenges
Salary range $3500 to $6500
