Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Fresh with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

Job Responsibilities

• Works with multi-disciplinary team to understand system / application requirements.

• As part of a team, develops enterprise software solutions that meets client’s needs and perform as designed.

Requirements

• You have at least a /Degree in Electrical/Electronic Engineering/Computer Sciences or any IT related field.

• You ideally have 1 year of experience or academic training in coding and software development.

• Proficient in any one of the programming languages such as C, C++ OR Java.

• Good understanding of the benefits of the various design patterns and object- oriented programming will be an advantage.

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Wizlah is a Singapore-based tech start-up with both B2C and B2B products for the built environment, powered by augmented reality and 3D technology. We are searching for an experienced product manager to help us build product both faster and better.

Roles & Responsibilities

• Conduct in-depth market research, gather business insight, identify opportunities for growth and innovation
• Collaborate with designers and software engineers to define product requirements, roadmap, iterations and prioritization
• Take ownership of product feature development, from initial requirement management to post-live analysis, drive the best product efficiency and experience
• Participate in UX/UI reviews, identify inconsistency, gaps and loopholes that may affect customer journey
• Conduct a preliminary evaluation of proposed features in the product testing and confirmation phase
• Engage in retrospectives and actively contribute to crafting improvement plans for identified gaps
• Partner with the marketing department to track and stimulate the success of products
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Requirements

• 5+ years of tech company working experience, with the ability to balance multiple priorities in a fast-paced environment
• Experience working collaboratively with engineering, design and business teams
• Familiar with Jira, Confluence, Figma, and scrum process
• Critical thinking and strong analytical skills
• Excellent communication and stakeholder management skills
• Prior experience working in B2B and e-commerce preferred

Job Profile:

• Processing payments for trade transactions and passing entries to facilitate journaling of AP related transactions.

• Support in executing various banking related transactions.

• Support Accounts Manager in any ad hoc requirements as per need.

• Filing and upkeep of documents.

Job Requirements:

• Knowledge of working/exposure in ERP environment or automated accounting software - preferably Microsoft Dynamics Business Central.

• Education requirements : Diploma/ Bachelors Degree.

• Minimum 2-5 years experience in accounts department preferably in a trading company.

- To assist in statutory audit of private companies, limited companies and non-for-profit organisations.

- To assist in performance of compliance audits.

- To perform high quality and effective audit procedures.

- To learn and apply financial reporting standards and audit standards.

- To learn financial reporting for disclosure and presentation of financial statements.

- To conduct audit planning.

- To perform walkthrough test and test of controls

Job Requirements:

- Candidate preferred to possess at least Bachelor's Degree/ Post-Graduate Diploma/Professional Degree in Accountancy or equivalent.

- Required language(s): English

- Required Skill(s): Microsoft Office, Financial Reporting Standards

- Audit Professionals (B.Acc / ACCA / ICAEW / CPA or equivalent)

- Strong communication skills and maintain good relationship with client

- Ability to collaborate in a team environment

- Ability to handle multiple engagements and work under pressure

- Interested candidates to email resume and state expected salaries.

- To assist the Mergers & Acquisitions (M&A) team in:

- Deal Sourcing, Evaluation and Structuring

- Preparation of teasers and information memorandum

- Data analytics tasks related to trend analysis / modelling

- Client relationship matters – Meetings with company founders / Investment Bankers / C-suite executives.

- Creation of videos and video-editing skills for presentations.

Who we are?

At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

We are seeking an Operation Executive to join our team.

The primary responsibilities of this role include analyzing and competitively bidding for Government Services jobs, port call planning and execution, and providing professional services that exceed our Principal's and ship masters' expectations. The successful candidate will have strong communication skills, be detail-oriented, and ensure compliance with local regulations and company procedures.

• Responbilities:

Port Call Planning/Execution:
Understand port call requirements and Principal/Ship master expectations.
Efficiently execute port call turnaround while minimizing costs.
Regularly update stakeholders on port call progress.
Safeguard the best interests of our Principals.

Effective Communication:

Ensure concise and timely communication with authorized recipients and stakeholders.

Provide routine pre-arrival, progress, and post-call follow-up updates.

Statutory Declarations of a Port Call:

Submit timely and truthful declarations to relevant government agencies.

Coordinate with agencies such as ICA, MPA, Customs, NEA, and security/enforcement agencies.

On-Site Coordination:

Attend ships or sites as required for on-site coordination of services and deliveries.

Provide Local Expert Advice:

Stay updated on port regulations, industry trends, ISS Policies, procedures, and market intelligence.

• Qualifications:
  Proven experience in analyzing and bidding for Government Services jobs.
  Strong organizational and planning skills.
  Excellent communication and interpersonal skills.
  Knowledge of local port regulations and industry trends.
  Familiarity with ISS Policies, procedures, and systems.
  Detail-oriented with a focus on accuracy and compliance.
  If you are a highly motivated individual who thrives in a fast-paced environment and can deliver exceptional service to our Principals, we invite you to apply for the position of Operation Executive. Join our team and contribute to the success of our operations while enjoying professional growth opportunities.
  
  To apply, please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application.
  
  Note: Only shortlisted candidates will be contacted

Responsibilities

• Design and analyze of the trailer by using Solid Works software.
• Simulation of the trailers and prepare stress analysis report.
• Carry out trailer design calculations such as weight distribution, safety and stability calculations.
• Prepare manufacturing drawing, assembly drawing, Professional Engineer drawing, customer drawing and LTA drawing for submission to relevant authorities.

Requirements

• At least a professional certificate in engineering
• knowledgeable in Solid Works software
• 1 - 2 years of relevant experience
• Hardworking

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your CV to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang May Leong

EA Personnel Reg No: R24120775

Our client a leading consulting MNC seeking for Executive Assistant (2 POSITIONS)

Requirements:

• Min. Diploma Holder.
• At least 6 years of experience support C-Suites or Senior Management.
• Project Management and experience supporting a team preferably in an MNC environments
• Applicants with experience working with Professional Service and Consulting firms advantageous.
• Experience providing full secretarial support duties to a Team with good calendar and travel management experience.
• Must be meticulous, able to work in a fast and demanding environment.
• A quick learner, pro-active and has high level of EQ.
• Must have good communication and interpersonal skills.
• Good organization and strong communication skills.

Others:

• 5 day work week
• Located in Raffles Place.
• Salary upto $6,000 + Bonus + Attractive benefits.

Interested applicants to email updated resume to [email protected]

About TripleA

TripleA is a crypto payment gateway based in Singapore. TripleA aims to revolutionise how businesses and customers are connected through blockchain technology and cryptocurrency solutions. With its easy setup, its highly competitive exchange rate and its no-chargebacks payment system, TripleA helps businesses to increase their revenue by accessing the growing cryptocurrency users (300m+) community from all over the world.

Founded in 2017 in Singapore, TripleA is regulated by MAS, the Monetary Authority of Singapore (Singapore’s Central Bank) and complies with the highest international standards for AML and KYC. Headquartered in Singapore, the fast-growing company is quickly expanding worldwide.

About the role

TripleA is looking for an Accountant to join the Finance Team and support the accounting and financial reporting process for its fast-growing business expansion.

Responsibilities:
• Handle daily accounting operations include account reconciliations, staff claims, vendor payments and daily merchant settlements.
• Prepare monthly closing, bank reconciliations, financial reports and supporting schedules.
• Assist in management reports preparation and analytics to support monthly financial review.
• Ongoing monitoring of the company's balances and crypto related assets.
• Cashflow planning and forecast on weekly funding requirements.
• Work closely with the team to ensure transactions are recorded in compliance with the local financial reporting standards/ IFRS.
• Coordinate and liaise with internal and external parties including auditors, tax agents, corporate secretarial to ensure compliance with audit, tax and other finance filling requirements.
• Assist in Finance transformation tasks such as system implementation and process improvements.
• Support with MAS regulatory returns and surveys
• Undertake tasks and projects assigned, where required.

Requirements:
• Bachelor’s degree in Accounting, Finance or equivalent
• 1-3 years of relevant experience and at least 2 years working in the FinTech industry is preferred
• Enjoys high-growth environments, and approaches challenges with a growth mindset.
• Good team player, detail-oriented and adaptable to a fast-paced environments.
• Pro-active communication and organisational skills.
• Proficiency with Advanced Excel skills

What’s in it for you:

· Competitive compensation package

· A dynamic, cross-functional work experience in a fast-growth startup

· To work with a multicultural, passionate and driven team across the globe

Working hours: 14:30pm-22:30pm

Job Responsibilities

1. Responsible for daily customer service on the Tieba forum platform, including but not limited to answering user questions, handling complaints, and collecting feedback;

2. Assist the team in completing other related tasks.

Job Requirements

1. Excellent communication skills and service orientation, able to patiently resolve user issues and provide efficient service;

2. Good team spirit and sense of responsibility, able to adapt to work pressure;

3. Strong writing and logical thinking abilities, proficient in Chinese typing.

工作时间：14:30pm-22:30pm

工作职责

1、负责贴吧论坛平台的日常客户服务工作，包括但不限于用户问题解答、投诉处理、反馈收集等；

2、协助团队完成其他相关工作。

岗位要求

1、具有优秀的沟通能力和服务意识，能够耐心解决用户问题，提供高效的服务；

2、具备良好的团队合作精神和责任心，能够适应工作压力；

3、具备较强的文字表达能力和逻辑思维能力，能熟练中文打字即可。

Tradionnal French restaurant since 2011, looking for Sous Chef de Cuisine to lead kitchen team and maintain food quality and food standard.

As Sous Chef, you will be responsible for overseeing all aspects of kitchen operations to ensure the consistent delivery of high-quality French cuisine. Working closely with the Executive Chef/Owner, you will lead a team of culinary professionals and uphold the standards of excellence that define our restaurant.

• Proven experience as a Sous Chef, preferably with a focus on French cuisine.
• Strong leadership skills with the ability to motivate and inspire a team of culinary professionals.
• Excellent communication and interpersonal skills to effectively collaborate with colleagues and interact with guests.
• Attention to detail and a passion for delivering exceptional food quality and presentation.
• Knowledge of French culinary techniques, ingredients, and traditions is highly desirable.

1. Audit professional with one or more of the following qualifications:

1.1 Bachelor degree in Accounting;

1.2 Possess CA Singapore Qualifications will be an advantage;

1.3 Possess other professional accountancy qualifications from recognized accountancy bodies that

are recognized in Singapore including ACCA / ICAEW /Singapore CA/ CPA Australia or equivalent;

2. Big 4 audit experience preferred. Candidates from the mid-tier audit firms will be considered.

3. Minimum of 5 years in auditing with at least 1 year in a supervisory role and currently working in the

audit profession preferred.

4. Knowledge and competent to handle all auditing areas and the International Financial Reporting

Standards and the Singapore Financial Reporting Standards. Knowledge and experience of US

Generally Accepted Accounting Principles will be an advantage.

5. Required languages: Fluent in verbal and written English and Mandarin.

6. Knowledge of Microsoft Office.

7. Salary commensurate with work experience in auditing.

8. Able to start at short notice will be an advantage.

9. To be able to contribute to the Firm and can grow the Firm’s client base.

10. Strong technical knowledge will be an advantage.

• Must have experience in On-site installation and commissioning of installed system (CCTV).

• Provide on-site after-sales and project support.

• Adhere to SOP on installation and ad-hoc service.

• Must be a team player and work closely with the product team.

• Deliver good customer services.

• Updating daily work progress report.

• Must have Class 3 driving license.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities

• Support the recruitment team in performing market research and talent mapping for the Thailand market.
• Communicate with the local candidates and counterparts based in Thailand to gather market insights and share job details.
• Assist to manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline with at least 1 year of relevant working experience.
• Possesses excellent research skills and good sense of data.
• Experience working in Research/Human Resources/Consultancy industry is a plus.
• Experience in recruitment, talent acquisition or talent sourcing is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Thai (CU-TFL – Advanced) to communicate with non-English speaking candidates and counterparts based in Thailand via calls and emails.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

GenAI Marketing Manager

About Us:

The HyperGAI founding team has been pioneering in the field of artificial intelligence, especially for Generative AI areas including multimodal generative AI, foundation models, large language models, NLP, computer vision, deep learning and machine learning. At HyperGAI, our team is committed to advancing the frontier of multimodal GenAI techniques and developing GenAI technologies and products to empower our users and customers.

We are looking for a GenAI Marketing Specialist who can lead the planning and execution of marketing, social media and community management tasks related to generative AI products.

Duties & Responsibilities:

As a GenAI Digital Marketing Manager, you will lead/assist with the following duties:

• Social Media Strategy: Develop and execute social media strategies aligned with the organization's goals and target audience. Identify key social media platforms for the organization and create plans to optimize presence and engagement.

• Content Creation and Management: Create engaging and high-quality content for social media platforms (text, images, videos, etc.). Collaborate with the design and content teams to develop visually appealing and brand-aligned social media assets. Manage the content calendar to ensure consistent posting and timely execution of campaigns.

• Social Media Campaigns: Brainstorm, implement, and monitor social media campaigns to drive brand awareness, user engagement, and conversions. Set campaign objectives, define target audiences, and determine appropriate metrics to measure success.

• Community Engagement: Foster a positive and interactive community by actively engaging with users, responding to comments, and addressing inquiries and concerns in a timely manner. Monitor social media platforms for user-generated content, mentions, and feedback, and leverage them to enhance brand advocacy.

• Influencer and Partnership Collaboration: Identify and engage with relevant influencers and brand advocates to collaborate on social media campaigns and promotions. Monitor influencer campaign performance and measure the impact on brand awareness and audience engagement.

• Brand Monitoring and Reputation Management: Monitor online conversations and sentiment about the organization's brand, products, or services. Take proactive measures to manage and respond to customer feedback, reviews, and potential crises in a timely and professional manner.

Requirements:

• Bachelor's Degree in communication studies, marketing, advertising, or arts & design
• 4-5 years working experience in tech startup environments, preferably in gaming, social media, marketing, advertising, branding, arts & design
• Passionate about social media and/or AI
• Display evidence of good English copywriting and/or creative design skills
• A good understanding of cultural and linguistic nuances in different countries
• Familiarity with and willingness to learn about the rapidly-changing AI technologies
• Consumer tech or "mobile app" experience, or "lifestyle brand" experience preferred
• An excellent communicator who is able to create high quality documentation and lead knowledge-sharing
• Ability to work independently with minimal guidance and work effectively as part of a dynamic team
• Experience in leading a team is a plus

* TO ASSIST THE PROJECT MANAGER IN THE DAILY OPERATIONS AND PROGRESS OF WORK.
* TO SUPERVISE THE WORK OF SUB-CONTRACTORS AND IN HOUSE WORKERS.
* TO WORK CLOSELY WITH OTHER SITE OPERATIONS STAFF TO MEET THE PROJECT SCHEDULE.
* RESPONSIBLE TO PLAN FOR NEXT DAY, SCHEDULE FOR NEXT DAY.
* RESPONSIBLE TO TAKE INVENTORY OF MATERIALS AND SUBMIT REORDER MATERIAL DETAILS TO MANAGEMENT
* ENSURE INSTALLATION IS CARRIED OUT AS PER DRAWINGS OR PLAN.
* TO MONITOR THE PROGRESS AND QUALITY OF WORK BEING PERFORMED BY WORKERS.
* ENSURE THAT WORKS ARE EXECUTED WITHIN AN ACCEPTABLE STANDARD OF WORKMANSHIP.
* ATTEND THE DAILY TOOL-BOX MEETING AND CONVEY CLEAR INSTRUCTION ACCORDINGLY.
* UNDERSTAND AND ENSURE COMPLIANCE IN PROJECT REQUIREMENT AND SCOPE OF WORK.
* TO ENSURE THE QUALITY OF PRODUCTS ARE GOOD AND RETURN TO SUPPLIERS IF ANY DAMAGE.

Brief description of the Restaurant

Semi-fine dining, Contemporary modern European cuisine with a focus on steaks

Job Descriptions

• Take guest orders and serve food and beverage to guests according to SOPs
• Ensure high standard of cleanliness and hygiene in the work area
• Maintain high standard of personal grooming and hygiene at all times
• Perform basic cashiering duties as required
• Assist the supervisor to ensure careful management of stocks and inventory as per allocated duties
• Ensure general upkeep of the restaurant and report to superiors as required for follow up
• Carry out opening duties for the service preparation and closing duties as required and assigned
• Ensure all table set up and service is carried out as per the operating procedures
• Ensure timeliness and punctuality in all tasks
• Ensure that food and beverage orders and other guest requests are promptly executed in line with the operating standards
• To build excellent rapport with the guests
• Be able to recognise our regular patrons and their needs and preferences

Job Requirements

• No requirement

Benefit

• 5 days work week
• Permanent Off Days
• Variable Bonus
• Incentives
• Staff Meals
• Outpatient Care
• Dental Care
• Career Development
• Competitive Salary

Working hours

• 11am-2pm and 5pm-11pm

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Responsibilities:

• Responsible for ensuring sales incentives and commercial incentives are calculated in a timely and accurate manner, in accordance with applicable policies and agreements.
• Conduct in-depth analytical review of sales incentives and commercial incentives, and prepare management reporting.
• Coordinate with cross-functional teams to ensure timely and accurate reporting, and perform adjustments/reconciliations, as necessary.
• Ensure timely and accurate pay-out of incentives.
• Provide training to Sales and cross-functional teams.
• Work closely with Revenue Manager to develop and maintain robust incentives processes with client-focus and continuous improvement mindset.
• Support ad-hoc projects, including process and system improvement initiatives, internal audit, etc.

Qualifications

• BA/BS in Accounting, Business Administration, Analytics or related fields. MBA degree is a plus.
• 3+ years of experience in a fast-paced company with knowledge of/experience in Media/Media Operations, Digital Advertising, Business Intelligence, Revenue Strategy/Operations, Audit, or related fields.
• Highly analytical; Comfortable dealing with numbers and the processing of financial information.
• Excellent knowledge of MS Office (particularly Excel).
• Highly self-motivated, independent, proactive, agile and determined to drive assigned targets and projects with perseverance and passion