Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours between Monday - Friday 8.30am to 7:00pm, Sat 9:00am to 1:00pm (Shift)

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Minimum “O” level and above.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. In 2022, the TLF granted $700,000 to local causes alone. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

Purpose of the role

The Account Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients’ objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Account Managers translate quick but creative thinking into decisive action; providing team management, delegation of tasks and exceptional media relations skills.

Key responsibilities and tasks

Client Management

• Builds and maintains strong relationships with clients, establishing self and TEAM LEWIS as an invaluable long-term partner for marketing and communications services
• Manages all communication with the client and ensures deadlines and service agreements are met consistently by the team
• Works closely with the client and Account Director to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital services
• Adds value to new business pitches by providing support with coordination, content generation and presentation preparation, in addition to attendance
• Schedules, organises and runs regular client meetings and calls, providing consultative advice on tactical communications activity

Media relations

• Understands and avidly follows the news agenda, positioning clients and products within the wider news narrative
• Oversees all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects
• Builds, maintains and develops productive relationships with journalists, bloggers, influencers and analysts across national, trade and vertical media channels
• Utilises networks to create and maximise client coverage, advising on long-form and short-term narratives
• Maintains and promotes a sound understanding of current affairs relevant to the industry and the wider news agenda
• Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories in line with client profiles

Content

• Oversees and provides content creation for campaigns and projects including press releases, articles, blog entries, and other written material
• Drafts - and oversees the drafting of - a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content
• Works with content experts to improve knowledge of techniques and writing styles across multiple channels and platforms

Digital / Social media

• Uses social media platforms to expand own network, develop media relationships and positively impact client results
• Pitches additional digital content including infographics, animations and video to support written content and client aims
• Uses social media and proactively explores new tools, solutions and processes to continuously evolve and optimise client PR campaigns
• Provides social media insight as well as execution and management of related digital activity
• Works collaboratively with the digital team to increase the utilisation of digital services wherever possible

Team working and development

• Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
• Line manages the account team, including coaching, supervision, assessment and review of junior team members
• Sets team objectives on a daily, weekly, monthly and quarterly basis
• Ensures the on-going achievement of all deliverable client objectives
• Monitors team activity levels against budget, increasing and decreasing individuals' allocation where necessary
• Provides guidance to colleagues on how to best manage campaigns, including answering general new business requests
• Works with the Talent team to recruit high calibre junior level candidates into the team
• Works with the HR team to reward, retain and develop your team and resolve any performance related issues
• Regularly attends and leads TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and analysis

• Ensures that all activity and results are reported back to the client, providing insight and analysis where possible
• Communicates account performance internally (account reviews) to relevant stakeholders
• Provides detailed reports to the Account Director or senior management team on request

General

• Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
• Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
• Contributes and supports the continuous improvement of systems, practices and policies

About you

• Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Account Executive or Account Manager level
• Attention to detail
• Proven written ability in English and local languages
• Creative thinking
• Understanding of client business issues and requirements
• Highly developed presentation skills
• Thorough knowledge of media: print and broadcast
• Understanding of market research and analysis
• Ability to motivate and lead a team
• Ability to delegate effectively
• Calmness under pressure and ability to achieve tight deadlines
• Ability to interact with confidence at board-level with clients
• Proven ability to keep abreast of current affairs and relate them to client situations
• Polished and professional appearance

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.

1. Greeting visitors and clients in a professional and friendly manner.

2. Answering and directing incoming calls to appropriate personnel.

3. Managing the reception area, ensuring it is clean and organized.

4. Handling incoming and outgoing mail and packages.

5. Scheduling appointments and maintaining calendars for staff members.

6. Assisting with administrative tasks such as filing, data entry, and photocopying.

7. Providing information to clients and visitors about the company's services and offerings.

8. Coordinating meetings and events, including arranging catering and preparing meeting rooms.

9. Managing office supplies and inventory for the reception area.

10. Assisting with special projects and tasks as assigned by supervisors or managers.

11. Keeping track of visitor logs and ensuring security protocols are followed.

12. Maintaining confidentiality and professionalism at all times.

We are looking for an experienced career corporate paralegal with strong secretarial skills. The paralegal will be mainly responsible for the corporate governance of Vitol Group entities established in Singapore and the Asia Pacific regions.

Job responsibilities :

• Organise board meetings including scheduling of date and logistics
• Preparing board and committee packs in accordance with the agreed timelines, including the drafting of agendas and any other documentation required for board and/or committee meetings.
• Full spectrum of corporate secretarial duties including companies' incorporation, preparation of director'/shareholders' resolutions, ensuring good corporate governance, compliance with relevant statutory and regulatory requirements, etc.
• Maintaining the corporate database and filing of corporate records, including but not limited to board resolutions, shareholder resolutions, board of director changes, annual reports, past and present directors and officers, etc.
• Preparing KYC packs in response to counterparty due-diligence
• Drafting of intercompany agreements such as intercompany share purchase agreements, intercompany loan agreements, etc.
• Contacting notaries and embassies in order to arrange for notarisation/legalisation of documents
• Providing administrative support for documents and activities related to corporate restructurings, such as merges, formations and dissolutions
• Working with other members of the global corporate and legal teams on special projects and initiatives
• Reporting to Head of Corporate Governance based in Geneva, Switzerland and regionally report to Regional Controller based in Singapore

Qualifications :

• Minimum 8 years of relevant experience working in a law firm or company corporate department with experience in company law and familiar with handling ACRA matters
• ICSA or equivalent Company Secretary qualified
• Capable of prioritising and managing own workload
• Able to work collaboratively as part of a team
• Well organised and an eye for detail
• Excellent written and oral communication skills
• Excellent command of English is a must
• Able to liaise with people across all levels of seniority
  

Job Summary:

• Assists the Security Manager in the operations of round-the-clock overall security and fire-safety services.
• Assist in control of the Security Department and supervise security officers
• Responsible for maintaining adequate and effective security measures for the hotel
• Ensuring maximum protection is given to the guests
• Ensure hotel and guest properties are safeguard against loss, damage and other untoward accidents
• Handle all incidents in a professional and timely manner

We are looking for someone who:

• Has relevant experience within the hotel industry
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Able to perform rotating shift
• Has strong interpersonal and communication skills
• Detail-orientated and has good organizational skills
• Is professional, discreet and can handle sensitive information
• Upholds professional values, ethics and integrity at all times
• Enjoys problem solving with a can-do attitude
• Enjoys being challenges
• Report Writing

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Leader - Food & Beverage, we rely on you to

• Interact and engage with restaurant guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• A self-starter and a team player
• Enjoys being challenged

If you are the right person, what are you waiting for? Click the apply button now!

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

In collaboration with the Restaurant Manager and Assistant Manager, supervises all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

As a restaurant captain, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. At the same time, in collaboration with the Assistant Manager to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Financial Returns

• Assisting the Assistant Manager to maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.

Guest Experience

• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
• Greet, smile and maintain eye contact with guests at all times
• Deliver responsive, warm and caring service to guests

Responsible Business

• Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures.
• Ensure that all restaurant equipment (coffee and beer & water machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs.
• Perform other duties as assigned.
• Responsible for guiding the hostess, waiter/waitress and bus boy/girls in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
• Responsible for consistently implementing the service standards and operating procedures in the outlet.
• Responsible for ensuring sufficiency of manpower in the shift.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the hotel.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
• Handling tactfully on guest request or complaint
• To ensure the standards of service are delivered

What we need from you

High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college preferred.

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Leader - Engineering , we rely on you to

• Manage, coach and supervise the engineering technicians
• Maintain electrical and mechanical plant & equipment of the hotel
• Manage the engineering programmes
• Organize the record for the future planning

We are looking for someone who:

• Has a passion for Engineering
• Understands engineering equipment in a hotel
• A friendly, helpful and trustworthy leader
• Enjoys taking on a new challenge
• Not afraid to take up new challenges
• Always prepared
• A motivator and a self-starter

If you are the right person, what are you waiting for? Click the apply button now!

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Assist, Directs and maintains all aspects of the operations team/tasks across Club InterContinental, Quayside Lounge and Meetings by ensuring product quality and that optimum service is provided to all its guests in accordance with Brand standards, policies and guidelines established by IHG Hotels & Resorts.

Financial Returns

• Assist the Rooms Division Manager in preparing and maintaining all expenses for the department in line with the budget. At the same time, review monthly financial results and develop action plans to minimize wastage.
• Actively support the up selling initiatives of the Front Desk with relevant feedback.

Guest Experience

• Build and maintain positive relationships with all customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Champion hotel brand standards
• Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes
• Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
• Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
• Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.

People

• Actively participate in the selection of suitable new staff, their on-boarding, and continuous training to upkeep high levels of service presentation by them at all times.
• Prepare efficient work schedules for all staff assigned to the Club in order to optimize their productivity without negatively impacting guest service standards.
• Maintain professional standards of conduct, hygiene, uniforms and grooming of all employees assigned to the Club.
• Effectively manage operational routine by conducting daily shift briefings with assigned staff, highlighting all VIP arrivals, meetings, guest critique and relevant issues impacting guest service.

Responsible Business

• Supervise the entire operations of Club InterContinental; this includes its rooms, facilities and food & beverage operations.
• Ensure maximum guest satisfaction through high levels of personal recognition and prompt cordial attention to all guests from arrival through departure.
• Ensure an excellent quality of the product, food & beverage offerings and the facility are presented at all times by liaising with other departments/Heads such as Executive Chef, Food & Beverage Director and Executive Housekeeper.
• Ensure timely and high standards of display and presentation at the Club’s lounge for breakfast, afternoon tea and evening cocktails.
• Ensure that bookings for the Club’s meeting room are optimally managed and it is well maintained to meet guest requests.
• Maintain Back of House decorum in the Club lounge areas, in respect of its guests’ privacy and relaxation.
• Monitors the personnel of these operations to ensure guests receive prompt, cordial attention and personal recognition
• Ensures staff, particularly guest contact personnel, are familiar with Priority Club members, known repeat guests and other VIPs and provide special attention and recognition
• Conduct regular department communication meeting and resolve any conflicts, problems existing in the department or with other departments.
• Actively seek employee feedback and give recognition to staff who excel, maintaining stability in the team and consistency in service provided by them.
• Develop and maintain courteous professional relationships with guests through personal introduction and attention.

Accountability

This Job requires for the communications and interactions with the Special VIP guest arriving and staying in an IHG brand of hotel all around the world. This includes all forms of service, from the escorting of the guest to the rooms, to the service at the Club InterContinental; this is all the job is being requested to achieve. As the manager of the Club InterContinental, it is their duty to supervise and solve all forms or trouble. This includes all the Club InterContinental Employees, from Assistant Managers, Executive to Operational Staff.

What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Business Administration, plus 4 years of Front Office/Guest Service experience including management experience. He/ She have to be able to speak fluent English. Other languages preferred.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Housekeeping (Laundry Attendant), we rely on you to

• Ensure hotel linen and employee uniforms are in good condition.
• Ensure sufficient linen is available for the day’s operation.
• Manage guest laundry/Dry cleaning request according to the hotel Standard Operating Procedures.
• Assist in reviewing linen inventory

We are looking for someone who:

• Fully understands room operations
• Detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude

If you are the right person, what are you waiting for? Click the apply button now!

Are you a Tanker operations professional looking for a stable company with less work load and great work life balance?

Our client is a growing LNG Ship owner looking to expand their office in Singapore and recruiting for an Operations Executive in their Singapore office.

This is an exciting opportunity to join a stable and established business who are looking to double its headcount in the next 12 months.

The ideal candidate is someone with prior tanker/LNG/CPP/DPP vessel operations background and a basic knowledge of OPEX, Claims and Marine insurance

If you have prior experience in post fixture operations and have overlooked ship managers for day to day OPEX, this will be an ideal role for you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Captain, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As the Captain, you will be responsible for performing the following tasks to the highest standards:

• Maintain high customer service focus by approaching your job with the customers always in mind.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know opening hours of all restaurants and hotel outlets.
• Able to recommend other restaurants and city attractions to hotel guests.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Follow-up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure all areas are cleaned and maintained in accordance with operating procedures.
• Take personal responsibility for the service experience of all guests in your designated area.
• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
• Give guest service the highest priority.
• Display professional behaviour at all times.
• Avoid offensive or impolite language.
• Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Captain serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have basic knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Chef de Partie prepares and cooks according to standard procedures, recipes, photographs and given instructions, assisting the Sous Chef in training team members. The role participates in product development and ensures the smooth operation of the kitchen.

What will I be doing?

As Chef de Partie, you will be responsible for performing the following tasks to the highest standards:

• Manage day to day operations of an area in the kitchen ( Banquet , Cold food , A la Carte, Hotline , Mercatino , Basilico , Dolchetto , Manhattan )
• Able to assist when required for buffet , special muslim menu ,special Indian menus and any other specials generated by banquet business .
• Ensure that sanitation standards as set forth by Hilton and local regulations are in compliance as well as the cleanliness and organization of the kitchen. HACCP
• Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
• Prepare and plate accordingly to established Hilton guidelines and food standards.
• Distribute work equally to employees and supervise the preparation of assigned cooks
• Maintain a good relationship with other employees, providing instructions and encouragement as needed.
• Assume responsibility of the Senior Chef de Partie in his/her absence.
• To fill store requisition & daily ordering for each dedicated section of the kitchen
• Ensure proper food product storage , food rotation , labelling & following FIFO system
• Operate equipment safely and properly in the kitchen and also ensuring they are kept clean after use at all times
• Prepare and present all food on a timely basis according to the Hilton standards.
• Respect and accommodate servers’ request regarding guest’s preference and requests.
• Follow the standard recipes and presentations in order to maintain the standard of quality in production and presentation
• Clean all work areas and equipment thoroughly at the end of each shift.
• Keep each working area clean and organized.
• Maintain a positive attitude towards changes and high level of professionalism.
• Report any accident immediately.
• Maintain a high morale and good working relationship with other employees
• Respond properly in any hotel emergency or safety situations
• Work closely to butcher , pastry kitchen and stewarding for other related food products and equipment needed for daily operations,
• Able to create new dishes ,salad,dressings,cold and hot food presentations for a la carte,set menus , buffets and daily specials.
• Perform other tasks and projects as assigned by hotel management and staff.

What are we looking for?

A Chef de Partie serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Reading , writing and oral proficiency in the English language
• 4 to 6 years working experience in hotels or similar facilities
• Good trainer ,organizer and planner
• High level of creativity and able to withstand a stressful fast paced environment
• High level of food safety , hygiene and sanitation
• Flexible with schedule and able to organize a cost effective safe par stock for emergency and last minute situation, quick to switch gear.
• Multi skills : good knowledge of different cuisine ,style and technique that able to relief other colleagues whenever help is needed.
• Knowledge of international cuisine would be an advantage

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Bar Manager at Conrad Orchard Singapore plays a pivotal role in overseeing the efficient and professional service of food and beverages, ensuring guests receive optimal service in accordance with the standards, policies, and procedures of the Conrad hotel and Hilton Group. This individual will bring a wealth of experience from a successful bar, ideally one recognized among the World's Top 50 Best Bars.

What will I be doing?

As the Bar Manager, you will be responsible for performing the following tasks to the highest standards:

• To recruit, train, mentor and lead a highly motivated team of professionals
• To develop and manage a rigorous training program to ensure world-standard staff knowledge of spirits and cocktails, bar service, and hospitality
• To communicate with other departments to ensure a supporting team of professionals.
• The ability to communicate with the Chef and Directors to discuss menus, marketing strategies and guest comments and concerns.
• To deliver world-class service by actively leading the team delivering the guest experience, including bartending regularly and always being onsite during the peak periods.
• To actively engage with the local and global cocktail communities to raise the local and international profile of the Manhattan Bar
• To plan and organize resources needed for operation, and assist in the operations, to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• To complete and conduct performance evaluations for all bar employees.
• To ensure guest needs and guest expectations are met by providing an efficient and professional service
• To attend and participate in all required meetings
• To run a meticulously executed bar program that is capable of securing nominations for local and international awards (I-S Magazine’s annual Reader’s Choice Awards, Drink International, World’s 50 Best Bars and the Spirited Awards at Tales of the Cocktail).
• To deliver world-class beverages by taking responsibility for beverage menu development, including the main beverage menu, rotating specials, and the cocktail trolley service
• To effectively manage the Manhattan Bar’s in-house barreling and house-made ingredients, ensuring a top-quality product and effective management of program inventory
• To actively manage the bartender team and liaise with the kitchen to ensure a consistently exceptional standard of drink and food quality, efficient profitability and creative presentation
• To actively manage bar service to ensure quick ticket times, seamless guest experience
• To actively study to stay on top of world cocktail trends and best practices in order to ensure the Manhattan Bar is respected as a world-class program
• Responsible for developing and managing exciting 12-month program of educational and other guest events
• To actively manage beverage inventory levels, procurement, and par stocks to conserve the hotel’s capital and to deliver an uninterrupted guest experience
• To work closely with, and follow the direction of, the hotel public relations team to develop the Conrad Bar’s local and international profile in traditional and social media
• To liaise with suppliers and vendors to get the best products at the best possible rate

What are we looking for?

A Bar Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Minimum of 3 years’ experience in similar position, preferably in a successful cocktail bar with strong beverage program focusing on cocktails
• Good English skills, both written and verbal to meet business needs.
• Strong leadership and training skills.
• Outgoing personality and willing to work for long hours.
• Thorough knowledge of beverages, bar trends, service, cost control in F&B, labour controls, menu writing, maintenance, merchandising and accounting.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Tuition Centre Looking for Marketing Executive

Work location: Bugis

Vacancy: 1

Work Schedule

Monday to Friday: 10.00pm – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Duty

· Assist sales team

· Assist in relationship management

· In charge of digital marketing

· Create content and run company’s social media account

· Maintain company’s website and update its content

· Design posters and advertisements

· Assist in marketing events and outing (e.g. Seminar, talk, presentation etc.)

Welfare

· Annual leave

· Training

· Salary (discuss personally)

· Bonus

· Other employee welfare

Job Requirement

· O Level certificate or equivalent or higher

· Highly responsive, responsible, and earnest

· Able to work with all stake holders, both independently and in team environment

· Understanding Chinese clients’ needs

· Communication after working hours is required

· Eager and capable to learn, and able to take feedback positively

· IT savvy, creative, and love for digital marketing

· Patient and love to communicate with people

Preferred background (any of the following)

· Proficient in both Chinese and English

· Experienced in live streaming

· Academic qualification that is relevant to the marketing post (eg. Digital marketing, design, Media etc)

· Having experience in sunning social network account or media platform (eg. Xiao Hongshu, WeChat channel/official account, Weibo, Instagram etc)

· Proficient in Adobe Photoshop, Power Point, photo and/or video editing apps

· Having Singapore primary and/or secondary education experience

· Proficient in English and Chinese reading and writing

· Understand Chinese culture, Chinese clients’ preference, and Chinese students’ needs

Application Process

1. Qualified candidate will be contacted by email and receive interview invitation

2. Interview outcome will be released in 1-2 weeks by email.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

HOME INTERIOR DESIGNER

INTERIOR DESIGN • SPATIAL PLANNING • PROJECT DEVELOPMENT

At The Merry Men Interiors, we create beautiful, purposeful homes through the unyielding pursuit of simplicity.
To strip away everything unnecessary until the home becomes powerfully personal. To design every aspect of a home experience, seen and unseen. To tackle the hidden complexities that make a space as intuitive as it is beautiful.

What You’ll Do

• Work with clients closely to design the space based on their needs.
• Create 3D models and AutoCad drawings to visualize your ideas.
• Lead discussions with clients and suppliers to make your vision happen.
• Conduct site inspections to ensure your standards are met.
• Manage multiple projects and timelines.

Requirements

• Proficient in SketchUp, AutoCad, Photoshop, and any other relevant design software
• Diploma/Degree in Interior Design or relevant portfolio

• Drafting, reviewing and negotiating a varied range of commercial agreements (e.g. sales agreement, licensing agreements etc)
• Advising business stakeholders on all legal and regulatory matters, including data protection and IP matters
• Develop and review internal legal policies
• Drafting agreement templates and other legal documents to protect the Company’s interests
• Monitoring changes in relevant legislation and the regulatory environment.

Requirements:

• Degree holder and admission to Singapore bar (preferred)

• Handle full set of accounts, including monthly & yearly accounting closing.
• Responsible for year-end audit including preparation of year-end audit schedules.
• Responsible for full spectrum of accounts payables, accounts receivable and general ledger functions.
• Submission for quarterly GST return.
• Process petty cash float requests, staff expenses claims.
• Process monthly payroll and CPF Submission including attendance checking and overtime processing.
• HR administration such as preparing employment contracts, exit letters, foreign wokrers work pass application and renewal, leave managment.

Requirements:

• Proficiency in Microsoft Excel and Microsoft Office.
• Prior experience and familiarity with F&B POS systems, QuickBooks accounting system and Info-Tech HR system would be highly advantageous.
• Minimum 3 years of relevant work experience.
• Strong team player with meticulous attention to details.

Qualifications:

• Diploma in Accounting or equivalent.

The Digital Marketing & Events Specialist will be responsible for developing, initiating, creating and overseeing a long-term digital marketing campaign as well as short-term advertising and marketing solutions to drive guest engagement & loyalty and drive revenue for the F&B business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Marketing

• Develop and manage overall strategic marketing plans and strategies to drive revenue performance and greater guest experiences for the restaurant.
• Drive tactical promotional activities, campaigns, initiatives, etc. to achieve greater revenue and/or guest experience and engagement.
• Develop a schedule of mailings of updates, press releases, advisories, promotions as well as newsworthy events taking place in and around the restaurant to the appropriate media contacts.
• Build and maintain a strong updated database and relationship of local media contacts.
• Conduct appropriate site visits and follow through with post-visit communication to the stakeholders.
• Strategise and implement digital media plans to build online communities and advocates on various social media platforms. effectively.
• Create content and develop new concepts to build social media presence across key social networks including Facebook, Instagram and Linkedin, etc.
• Work with appointed design houses to conceptualise the design and production of related collaterals, printed materials, etc.
• Generate regular reports on key performance metrics and analyse results of all marketing efforts.

Events

• Ensure established events financial goals are met for F&B business by driving and soliciting various events opportunities.
• Continuously seek ways to maximise F&B revenues and profits through sales calls, networking events and partnerships, etc.
• Communicate on a weekly/monthly basis with the F&B Manager to review the event revenues/activities and develop plans to achieve the set targets.
• Propose new revenue avenues and trends for events and develop effective positioning/marketing plans.
• Be the key contact person for any event enquiries and follow up on leads efficiently and promptly.
• Maintain an active trace/follow-up system on all event sales calls.
• Conduct site inspection.
• Prepare events contracts and to secure deposits and payments etc.
• Be familiar and comply with local legislation for any event execution.
• Ensure that all the events are managed efficiently according to the established agreement and operating guidelines.
• Work closely, cooperate and communicate with the F&B service and kitchen team to ensure high level of guest experience.
• Establish good rapport with events organiser, maintaining good relationship and handle all related feedback, requests and enquiries.
• Ensure the event organisers/guests attending the event are receiving the best possible service and conduct post-event follow up with them.
• Perform all events-related administrative duties such as preparation of proposals/ contracts / internal event orders, prepare reports, follow up on billing matters, maintaining customer databases, conduct market research etc.
• Plan, drive and coordinate annual Mithai sales project with all stakeholders effectively.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

Degree in Marketing, Mass Communication or equivalent with a minimum of 3 years in a managerial position with strong digital marketing and/or events management knowledge and expertise.

SKILLS, ABILITIES & ATTRIBUTES

· Strong business acumen and strategic thinking

· Strong human relations skills

· Strong leadership and influencing skills

· Strong communications (verbal and written and analytical skills)

· Strong planning, organisation and presentation skills

· Strong networking and sales skills

· Ability to work independently and take initiative with strong time management skills

· Creative and resourceful

· Eye for detail and highly meticulous

· Savvy in all digital business platforms and channels

Are you looking for part time opportunities but yet paid for a full time work?

This is an ideal opportunity for someone to just work for 4 hours everyday in a laytime analyst role for dry bulk shipping and get paid for a full time wage!

if you have prior laytime calculation experience and worked on IMOS before, we loook forward hearing from you.

1. JOB DESCRIPTION

Job Title: Beauty salon manager

Occupation:BEAUTY CENTRE MANAGER

Job Description & Requirements
JOB ROLE SUMMERY As a beauty salon Manager, you’ll be the driving force behind our salon.You’ll ensure the smooth day-to-day operation to maximise treatments and retail sales, to exceed set financial targets, and to provide a high level of customer satisfaction with our salon product. As a beautician, you’ll be passionate about providing excellent treatments, ensuring that your clients leave feeling on top of the world and enthusiastic to perhaps book again.You’ll be working with products provided by the luxury brand. You’ll be given thorough product support/training to ensure that both you and your team are always able to deliver excellent treatments that complement your professional and personable approach.If you’re a brilliant beautician looking to take the next step on the ladder, or perhaps an experienced beauty salon manager looking for a fantastic change of scenery, there could be a place for you on our team!We’re always looking for friendly, enthusiastic, and approachable individuals to join our amazing team! People who can build rapport with ease, always giving our guests confidence in the fact that every element of their holiday is being delivered by people that care.Key Responsibilities and Tasks:
You must lead from the front with strong communication skills
You will be experienced in managing salon and know that it takes dedication and enthusiasm to ensure your team work closely together to deliver the ultimate, luxury salon experience
Service that sells – you will be focused on ensuring that our guests want to take their experience home with them by introducing our range of products to complement all our treatments
Confident and charismatic – You’ll ensure the team build positive and engaging rapport with all our guests to give our salon experience the WOW factor
Upsell treatments and retail to maximise sales
Ensure that all beauty bookings are made in the most effective and productive manner to maximise treatment opportunities
Lead the way by showing a willingness to perform all treatments to a high standard as set during training
To be well presented and proud to wear our salon uniform
Carry out our treatments and services to a high standard
Actively maintain a good knowledge of all services and products, attending training sessions and regular refreshment with manuals provided
To ensure that all agreed targets regarding Key Performance Indicators are achieved
To ensure that our beauty outlets are presented in excellent visual presentation, taking responsibility for all treatment areas
Ensure all standard operating procedures are followed accordingly
To always seek direct feedback from our guests and report feedback to director.
Display excellent customer service, support, and awareness at all times
Demonstrate an outstanding, overall knowledge of our products to advise our guests
To assist the management of stock levels by following all usage guidelines set during training
To ensure the correct handling and security of retail and professional stock
Ensure the proper use of the POS system
To build rapport and develop and maintain positive working relationships with the team, management, and all other team members
To assist with the recruitment, appointment, induction and relevant training of new employees to ensure that the salon service levels are met at all times
To motivate beautician and encourage teamwork
Personal Skills, Knowledge, experience & Qualities:
Essential:
To be approachable, confident, knowledgeable, with excellent appearance and personal grooming
Organised, hardworking, honest, flexible, energetic, self-motivated, target orientated and keen to display a consistently high standard of service
Technical Skills or Knowledge:
Essential:
Basic understanding of computer systems such as word, excel, email
Capable of learning new programs and procedures quickly and accurately
Computer literate with a basic knowledge of Word, Excel, Email
Qualifications & Training:
Work Experience – Practical: 2-4 Years

Job Description:

• Mix and Serve Cocktails: Prepare and serve a wide range of cocktails, ensuring quality and consistency in every drink.
• Customer Service: Provide exceptional customer service by engaging with guests, taking drink orders, and making recommendations.
• Bartending Skills: Demonstrate proficiency in cocktail preparation techniques, including shaking, stirring, muddling, and layering.
• Beverage Knowledge: Have an in-depth knowledge of various spirits, wines, and beers, as well as their flavor profiles and ideal pairings.
• Cleanliness and Hygiene: Maintain a clean and organized bar area, including cleaning glassware, utensils, and equipment regularly.

Qualifications:

• Previous experience as a Bartender in a high-volume bar or restaurant is preferred
• Knowledge of cocktails, spirits, and mixology techniques
• Exceptional customer service and communication skills
• Ability to work in a fast-paced environment and handle stressful situations with professionalism
• Attention to detail and a strong work ethic
• A friendly and outgoing personality

Requirements:

• Must have a minimum of 1 to 2 years of experience in Bar operations
• Knowledge of cocktails, liquors, spirits, and wine
• Good interpersonal and communication skills, teamwork, willingness to learn, and creativity
• Able to work weekends and public holidays

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference

Role: Lead Reconciliation Developer

Job Requisition Number: LLH01

Job Level: 6-9 Years of relevant experience (L3)

Location: Singapore

Key Skills: Reconciliation Tool knowledge such as DCR Reconciliation, IntelliMatch, Clareti, SQL DB Management, SQL Scripting, PowerShell Scripting, Core Java, Python, Control-M

Job Objectives:

We are looking for a good attitude and independent lead developer to work in Enterprise Reconciliation Team. Candidate must have experience in reconciliation development from banking and/or financial institution, and have involvement from Analysis stage till Implementation.

Key Responsibilities:

· Scope of work includes in Analysis & Design stage, liaise with Business Users and stakeholders in requirement analysis

· And deliver end to end reconciliation development for various Business Units using the above reconciliation tool

· Quick in script development such as Java, Python, PowerShell or SQL / SQL stored procedures, Views, build adhoc custom reports

· Handling and investigates all Level 3 production support issues

· Maintaining health of existing Database, Web and App Servers, to ensure their stability, reliability and performance in SIT and UAT environment.

· Build and develop job processing / scheduled jobs using Control-M

· Liaise and work closely with Network Team, Security Team during testing, and adhere to processes and procedures.

· Must have good project documentation skills: BRD, FSD, TSD, Test Doc.

Key Requirements:

Candidate must have experience and knowledge in the following:

· Experience in SQL script, stored procedure, Python, PowerShell, Python, Core Java, batch scripting development skills

· More than 5 years’ experience in Reconciliation Tools application development

· Knowledge and configuration of Control-M jobs with in-conditions and global conditions

· Must know SQL Server Administration, SQL development and Database Management.

· Good understanding of Microsoft IIS and related Web Services

· Good understanding of Regular Expressions and their usage.

· Good understanding of Java/.Net applications

Expectations:

I am looking for good attitude, good personality candidate for this role. Candidate must

· Be able to work independent, must be fast learner, good learning attitude and willing to learn

· Sense of ownership and pride in your work

· Deliver projects on time and

· Critical thinker and problem-solving skills to handle production support issues

· Good time-management skills

· Great interpersonal and communication skills

· Good documentation and presentation skills

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location