We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

Tour Operations Officer

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Job Description

· Liaise with service providers (such as airlines, land operators, hotel) and sending reservation requests to service providers

· Monitor ticketing deadline and air tickets issuance, GDS tickets stock requisitions

· Interaction with suppliers and business partners to settle and finalize logistical requirements for outbound tour groups

· Take note of special requests for seat preferences and dietary restrictions

· Generate Group Sales (GS) and budget costing.

· Generate Exchange Order (EO) to make payment to airlines and operators

· Handle any operations-related enquiries and assist Sales Team when required.

· Creation of tour type and tour code using in-house travel system

· Issue travel documents to customers

· Provide information, quotations and assistance during destination travel events, if required.

· Any other duties as assigned by supervisor

Job Requirements

· Minimum 2 years’ experience in a travel & tourism company

· Good command of English & Chinese to deal with overseas business partners.

· Excellent accuracy and attention to detail

· Strong organizational skills and the ability to set priorities and meet deadlines

· Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills

· Ability to work under pressure in a fast-paced environment

· Must be team oriented, extremely motivated, and able to work independently

· Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage

· Experience of working in an operational or customer service role in the travel industry is preferred

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road, #07-01 Fook Hai Building

Singapore 058 727

Email: [email protected]

Alternately, please click APPLY NOW to submit your application. We regret that only shortlisted candidates will be notified.

Responsibilities

• Attend to all incoming calls and redirect to the respective officer in-charge.
• To make timely and important announcements through the Public Address (PA) system to notify all staff, as and when required.
• Maintain BNH’s Visitor Management Software.
• Ensure that all visitors adhere to prevailing Safe Management Measures by AIC/MOH, if applicable.
• To handle any queries, feedback from visitors and to escalate any concerns / incidents to Senior Manager - Operations for immediate assistance or contact SPF directly, should the situation warrant any timely intervention.
• Receive and direct visitors, contractors, and delivery personnel promptly with adherence to MOH/AIC’s prevailing advisory, if applicable.
• Ensure proper recording of visitors (NOKs, Sponsors/Donors, Volunteers) with Visitor Management system and staff movement.
• Perform administrative / clerical duties including photocopying, distributing all incoming and outgoing mails, incoming faxes, requisition of stationeries / office supplies and ordering of staff name tag / name stamp / company chop / name card / fruit basket etc.
• Ensure all medical specimens are dispatched in a timely manner daily, when required.
• Receive deliveries include letters, goods (including online purchases by staff) on behalf of various stalk holders.
• Issue meeting room key based on reservation and ensure all meeting rooms are locked after use. Ensure all whiteboard markers in the meeting rooms are usable.
• Support Finance department in collection of payment by NOKs / residents.
• Management of keys in the Key Press at the Reception counter as well as aircon / projector remote control for the meeting rooms and mouse and power cable for shared laptop in the meeting room. Maintain proper records for issuance of room key with related items eg. Remote control etc.
• Support Transport request with Optimo Route software. Liaise with driver for ad hoc / urgent request.
• Tracking issuance of ART kits.
• Generate monthly report for Postage stamp and ART kits.
• Update of phone list.
• Undertake any other duties assigned by the Reporting Officer, Senior Manager or Head of Centre (HOC).

Requirements:

• Minimum “N” or “O” Level qualification
• At least 2-3 years of relevant experiences. Possesses healthcare working experience will be advantage.
• IT savvy; familiar with MS Office suite and able to engage various stakeholders, visitors, etc.
• A team player
• Able to multi-task and work independently
• Able to work in a Nursing Home
• 5-day work week
• Work at front counter, remote-work is not feasible

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Preparing work schedules in collaboration with the project manager.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

Roles & Responsibilities:

• Develop and execute strategic marketing campaigns with clear, measurable outcomes.
• Manage day-to-day activities of brand management, product management, digital marketing, marketing creative, marketing communications, and content management.
• Oversee websites and social media platforms, ensuring strict compliance with internal guidelines and messaging.
• Create and execute social media content and email marketing strategies.
• Collaborate across business partners to analyse data, recommend new growth strategies, and foster creativity.
• Ensure marketing and communication efforts adhere to agreed timelines, managing various stakeholders.
• Conduct regular research to stay updated on market trends, competitor strategies, and marketing technologies.

Who we are looking for:

• Fresh graduates are welcomed to apply, experience in Financial Institutions (Financial Advisers, Banks or Life Insurers) an added advantage.
• Proficient in B2B/B2C social media, SEO, Google Adwords, and email campaigns.
• Good command of written and spoken English. Bilingual abilities are a plus.
• Thrives in a fast-paced environment, demonstrating adaptability as an independent yet collaborative team player.

Roles & Responsibilities:

• Support the company’s strategic activities and special projects including financial forecasting, benchmarking, optimisation and resource allocation.
• Develop and recommend initiatives to drive and achieve sales targets, business plan, and various project KPIs.
• Advising senior management on business projections including remedies and implications to internal and external expectations.

Who we are looking for:

• Minimum diploma in any discipline (Finance preferred but not required)
• Strong presentation and communication skills with a high personal level of motivation and delivery orientated focus.
• Able to deal with multiple stakeholders across all management levels.
• An added advantage for applicants with prior experience in the Finance industry.
• Thrives in a fast-paced environment, demonstrating adaptability as an independent yet collaborative team player.

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

About the Business

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, driven by its purpose to do good and play its part in building a sustainable future.

Headquartered in Singapore, Sembcorp leverages its sector expertise and global track record to deliver innovative solutions that support the energy transition and sustainable development. By focusing on growing its Renewables business, it aims to transform its portfolio towards a greener future.

Sembcorp has a balanced energy portfolio of 19.5GW, with 12.0GW of gross renewable energy capacity comprising solar, wind and energy storage globally. The company also has a proven track record of transforming raw land into sustainable urban developments, with a project portfolio spanning over 14,000 hectares across Asia.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices. For more information, please visit www.sembcorp.com.

Job description

This role resides in the Group Sustainability division. You will be involved in several workstreams, but the main role is to support environmental and social risk assessments for projects, including the sustainable finance and human rights work streams. This role will require you to work in close partnership with several internal teams and external stakeholders / consultants.

Responsibilities include:

• Environmental and social risk management:

1. Conduct environmental and social risk assessment for projects
2. Review ESIA / ESDDs and ESMPs and advice project teams on follow-up mitigation actions to manage environmental and social risks
3. Support annual ESMP internal compliance checks

• Sustainable finance:

1. Update and support the pre-issuance assurance processes for Sembcorp’s Green Financing Framework and Sustainability-linked Financing Framework in line with the Climate Bond Standards and taxonomy and Sustainability-linked Bond / Loan Principles respectively
2. Work closely with the Treasury team to support new green bond / loan and sustainability-linked loan issuances
3. Support the development of annual Green Finance Report and Sustainable Finance Annual Updates
4. Support the annual post-issuance assurance for green bonds / loans and sustainability-linked bonds / loans

• Human rights: Monitor and enhance Sembcorp’s human rights due diligence processes against industry practice
• Sustainability reporting: Support the preparation of Sembcorp’s annual Sustainability Report and other climate-related disclosures such as CDP, TCFD etc.

Requirements:

• University Degree, preferably with areas related to sustainability such as Environmental Management or Environmental Engineering. Accountancy and Finance graduates will also be considered.
• Minimum of 3 years’ of experience in the sustainability field in particular, experience in environmental and social risk management for infrastructure projects and sustainable finance
• Experience and / or working knowledge with the following:

1. Environmental and social risk management: IFC Performance Standards and Equator Principles
2. Sustainable finance: Green Bond / Loan Principles, Sustainability-linked Bond / Loan Principles, Climate Bond Initiative Standards and taxonomy
3. Human rights: UN Universal Declaration of Human Rights and ILO Declaration on Fundamental Principles and Rights at Work
4. Reporting standards: GRI, ISSB Standards, TCFD and CDP
5. Sustainability audit procedures
6. Other general requirements: strong project management and stakeholder management skills, strong analytical skills, good writing and presentation skills

Attributes:

• Management skills: Highly organised multi-tasker, good project and time management skills and able to operate in an environment of high ambiguity
• Communication skills: An excellent communicator, both written and verbal. Strong stakeholder management skills with the ability to influence and manage different teams to drive effective outcomes
• Problem solving skills: Strong analytical, critical thinking and problem-solving skills. Attentive to detail, highly meticulous and accurate
• Teamwork: An independent team player who is able to work closely with various departments and stakeholders to drive outcomes that is beneficial to the company.

Job Description & Requirements

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Database Engineer

1. Job Scope:

1. Populate the static/dynamic data (DML).

2. Collaborating with team to better meet project needs.

3. Troubleshooting system issues and resolving errors.

4. Reports template requirement gathering and design.

1. Requirements:

1. Diploma/Degree of Computer Engineering or Information Technology

2. Minimum 2 years of working experience on SQL commands.

3. Experience in Ms Excel Macro, Vlookup and VBscript.

4. Experience in create database functions, stored procedure, views and trigger.

5. Basic knowledge on crystal report.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Bachelor / Master’s degree in electrical & Electronic Engineering with at least 3 years of relevant experience in leading successful CMOS IC Test development projects.

• Experience in Advantest 93K tester (should be familiar with SMT 7 & 8) or J750

• Smartest 7 or 8 hands-on experience.

• Multiple years of experience on the V93k platform/J750

• Responsible for preparing the Production Test packages (Hardware and Software), and

• Qualification Test programs

• Ensure Timely transfer of Engineering and Production test packages for Wafersort and Final

• (Packaged) Test to various test sites

• Support SoC Test/Test Program Integrators on day to day debug and analysis as required

• based on schedule Test Program Roadmap

• Support test program buyoff 1st line support as needed inclusive of troubleshooting and

• resolutions

• Strong 93k DC testing experience

• Knowledge on Programming concepts and C/C++, Python, Java/ VBA language – preferred

Brief description of the Restaurant

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

The Qualifications:

• A diploma in Mechanical & Electrical or equivalent qualification.
• Mechanical & Electrical Coordination certificate from BCA
• A relevant Advanced Certificate / Higher NITEC / Advanced NBQ with 2 to 3 years of relevant work experience.
• A relevant certificate with 4 to 5 years of relevant work experience.
• NITEC / Higher NBQ with at least 5 years of relevant work experience12.

Duties and Responsibilities:

1. Assist the Project Manager to plan, monitor and control daily works at the project sites, able to read and drawing M&E drawing by using AutoCAD.

2. Implement all policies, activities, procedures, instructions as relevant and required by the QESH management system.

3. Comply with client and applicable legal and other requirements.

4. Implement plan actions from risks and opportunities assessment.

5. Take responsibility for prevention of work-related injury and ill health.

6. Ensure that project operations and document control procedures are adhered to.

7. Plan, coordinate and monitor M&E subcontractor’s activities at project sites.

8. Maintain good house-keeping and implement safety practices.

9. Ensure that all M&E works carried out are in accordance to the drawings, specifications, construction plan, procedures, work instructions, etc.

10. Ensure that inspection and tests are carried out as per Inspection and Test Plans, quality control mechanisms are being used and results are conformed to specifications.

11. Submit sample materials and calibration certificates to consultants for approval.

12. Undertake any and all other duties and responsibilities as so instructed by the superior.

13. Accountable for the quality, safety, health and environmental management and performance at the project site.

The skills required for an M&E Coordinator position:

• Analytical skills: The ability to analyze data and information to identify patterns, trends, and insights.
• Communication skills: The ability to communicate effectively with stakeholders, including project staff, partners, and donors.
• Project management skills: The ability to manage projects, including planning, implementation, monitoring, and evaluation.
• Research skills: The ability to conduct research, including designing research studies, collecting and analyzing data, and presenting findings.
• Technical skills: The ability to use software and tools for data collection, analysis, and reporting.

Responsibilities:

· Responsible for service marketing the company's best attributes, analyzing trends and statistics to help stay ahead of competition.

· Responsible for forecasting quarterly and monthly sales.

· Conduct effective market research to fully understand B2B and B2C customer expectations and work with Manager to develop a service distribution program on achieving company's vision on providing reliable and creditable services.

· Work closely with operations department on parcel distribution planning.

· Foster good business relationship with existing customers to maintain and develop sales.

· Responsible on acquiring new customer(s).

· Responsible for money collection from outstanding customer.

Requirements:

· Diploma/Degree in Marketing, Sales, Business Administration and Management or in a discipline related to Logistics & Supply Chain Management.

· Minimum 2 years of experiences in a hunting and farming role.

· Acute sense of hunting and developing new sales opportunities.

· Possess excellent communication skills in order to convey distribution services information clearly to both potential and existing customers.

· Ability to understand customers’ expectations and make value proposition to customers’.

· Good proficiency in MS Office skills (Excel, Power point, Word) is needed in order to make proposal for target client.

· Fluent in Japanese is an added advantage to communicate with Japanese customers’. JLPT N1 or N2 proficiency.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Must need to work on Weekends and public holidays

• Must have proficiency to speak English, Tamil, Hindi and Malay

• Supervises and guide the cleaners assigned to an area.

• Follows-up with work instructions given by the Executive related to the cleanliness of an area.

• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.

• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

• Carry out regular inspections to the building and its facilities to maintain a high service delivery level

• Planning of work schedules and deployment of manpower

• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

• To train new/existing employees and recommend disciplinary actions where applicable.

• To handle all customers’ feedback

• To ensure good safety practices in the course of work.

• Provide a high standard of hygiene and cleanliness within the assigned area

• Manage work execution and performance of junior staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Implement and recommend operation plans to improve work processes and service quality for the organization

Candidate will work with any of our assurance teams to obtain an understanding of our client’s business. Develop an audit plan/strategy for an audit of financial statements and document the planning procedures. Prepare/tailor audit programmes based on areas of audit emphasis determined at the planning stage. Perform audit tests of controls and substantive procedures based on planned audit approach to address the various assertions, eg: existence & completeness, rights and obligations, valuation, accuracy, presentation and disclosure.

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food & Beverage/Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 4 years of relevant experience in the hotel or free-standing restaurant and bar environment.
• Prior experience in celebrity chef restaurant in first tier city preferred.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Prefer to speak a few languages such as French and etc.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrive in attention to details and highest quality operation.
• Detailed knowledge of fine dining cuisine and culinary trends.
• Oral & written fluency in English and an additional language.

Competencies

• Extroverted, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for F&B.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspires and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrating sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Build strong rapport and coordinated approached with Chef de Cuisine.

Restaurant Profile

One of the world’s top chefs with three Michelin stars, Anne-Sophie Pic, debuts her entry into Asia with a remarkable restaurant in Raffles Hotel Singapore. Opened in 2019, the restaurant, La Dame de Pic, Raffles Singapore invites guests to discover the world of Anne-Sophie’s culinary identity, which reflects her search for aromatic complexity, combinations of flavours and powerful tastes that evoke emotions.

Located in the hotel’s dining room at the Main Building, the contemporary chic restaurant is beautifully designed with a graceful and soft palette that is reminiscent of Anne-Sophie’s favourite colours and materials: pastel shades and natural decorative elements such as leather or wood. Additionally, the renowned chef is a third-generation Michelin-starred chef, following in the footsteps of her grandfather and father, perfectly reflecting Raffles Hotel Singapore’s rich heritage that has inspired generations since the iconic property was established in 1887. La Dame de Pic, Raffles Singapore is awarded the distinguished 5-star rating in Forbes Travel Guide 2022 and one star in the Michelin Guide Singapore 2022.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Title: Warehouse Assistant (Forklift) (ID7088)
Location: Boon Lay
Working Hours: Mon to Fri 8am-510pm
Salary: up to $2100


Job Description
• Perform receiving and inspecting of parts.
• Perform picking and packing of parts.
• Perform binning of parts
• Ensure packaging specifications are updated and in compliance with Environment and Safety regulations.
• Perform and maintain proper housekeeping of warehouse.
• Other ad-hoc duties as required.

Requirements:
• Minimum NITEC education or O Level.
• Minimum 1-2 years of relevant experience in a warehouse environment
• Physical work required.
• Possession of forklift license required.
• Computer literate to perform simple administrative work.

Marketing & Communications Executive

We are looking for a Marketing Communications Executive to join our team and take primary responsibility of our digital marketing strategies and channels, help with copywriting and content creation, and other related marketing projects.

Roles & Responsibilities:

· Content creation: Develop and work closely with in-house designer in the production of publicity and marketing collaterals and communication materials for F&B promotions, social and sports events and activities, membership sales and club news for print and digital channels (including e-newsletters, website, social media, display monitors and OOH posters).

· Digital Marketing: Assist in development digital marketing strategies; update and manage our website, e-newsletters and social media platforms; track and respond if needed to reviews/ enquiries.

· Data Analysis: Analyse digital marketing performance data and use insights to recommend adjustments if needed.

· Publication Assistance: Draft, write and edit content for bi-monthly club magazine.

· Retail Marketing: Assist with retail marketing and inventory management for our souvenir store.

· Accounts and administrative duties for the Marketing & Communications department.

· Support of club events as needed.

· Other related duties as assigned.

Requirements:

· Minimum diploma in marketing, communications, public relations or equivalent.

· Preferably with at least 2 years of relevant working experience in club environment, F&B, hospitality, sports & leisure or related industry.

· Proficiency in written English for copywriting and content creation.

· Good knowledge of digital marketing channels and tools, especially MailChimp and social media platforms.

· Experience in PhotoShop, InDesign, video editing and Wordpress will be an advantage.

· Creative skills to come up with innovative ideas to capture audience attention.

· Resourceful with good time management skills and ability to work multiple tasks simultaneously and meet tight deadlines with quality work.

· Good interpersonal and communication skills to ensure smooth coordination between various departments.

· Strong attention to detail, flexible and proactive, and able to work both independently and in a team.

The Write Connection (TWC) is an educator of English and English Language Writing skills. The company comprises more than 100 passionate professionals dedicated to one mission: To nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to deliver a first-class and well-rounded English Enrichment programme to our students and customers. We are looking to groom Curriculum Writers to become specialists in creating materials for teaching Secondary English and Writing in the highly regarded TWC Way.

JOB DESCRIPTION

As a Curriculum Writer, your primary focus will include the preparation, writing, proofreading and editing of TWC’s curriculum to be used in the classroom, as well as working on TWC’s other publications. Reporting to the Curriculum Manager, you will work together with TWC’s Curriculum Team to ensure the smooth delivery and quality of TWC’s curriculum. You will primarily be responsible for our secondary school materials, but you may also be required to work on the primary school materials should the need arise,

Your job responsibilities include:

• Create and review high quality content for learning/teaching materials
• Edit content of curriculum
• Proofread written work
• Proofread and edit TWC’s publications
• Coordinate workflow within curriculum team and other relevant teams
• Other duties associated with the role and assigned by your line manager

JOB REQUIREMENTS

Applicants must fulfil the following criteria:

1. Degree from a reputable university, preferably in the related fields of Law, Arts, Humanities, Social Sciences and Communications.
2. Experience in teaching Secondary school levels will be an added advantage.
3. Familiarity with the Cambridge O Level English Language syllabus is required.
4. Qualifications in editorial work and/or English teaching are an added bonus.
5. Excellent academic track record, particularly in English, General Paper (GP), and/or English Literature at ‘O’ and/or ‘A’ levels.
6. Meticulous, high quality work standard.
7. Strong work ethic.
8. Ability to adhere to tight deadlines with strong organisational skills.
9. Familiar with using Microsoft Word for layout.

Work Hours and Location:

• Work Days: 5-day work week, Monday to Friday.
• Work Hours: 9am to 6pm.
• Work Location: TWC HQ, Guthrie House, Bukit Timah.

How to apply:

Interested candidates who wish to apply for the above position, please email us an updated copy of your resume and attach the following information to [email protected].

• Writing sample (e.g. worksheets, prose, journal articles)
• Grade for ‘O’ Level English (and English Literature, if applicable)
• Grade for ‘A’ Level GP (and English Literature, if applicable)
• (If you did not take ‘O’ Level or ‘A’ Level examinations e.g. you studied at an international school or you took the International Baccalaureate (IB), or you studied in a Polytechnic, please provide grades of similar or relevant subjects.)

We regret that this position is only open to Singaporeans and PRs and only shortlisted candidates will be notified.

All information collected will be kept in strict confidentiality and used for recruitment purposes only.

If you enjoy travelling, why not consider making a career out of it? People who working in the tourism industry are passionate about travelling, and are committed to help other travelers make the best out of their holiday.

A career in the travel agent industry is both highly rewarding and fulfilling, and the experience you can gain is something that you will not find anywhere else.

Travel Advisor

Job Description

• Create excellent memories for people by matching or suggest suitable travel options that best suite their needs and desires with holiday destination.
• Respond to email enquiries and perform sales transaction.
• Research fare and schedule information. Book accommodation and travel arrangements using industry-specific computer system.
• Describe trips to customers and give details on any documents required.
• Make alternative arrangements if changes arise before or during the trip.
• Follow up on Internet leads and convert these leads into actual sales.
• Work towards achieving both individual and team KPIs and goals

Job Requirements

• Enjoy interacting with people, outgoing, friendly and energetic personality with excellent customer service skills.
• Good selling, communication and listening skills.
• Have the ability to create a rapport with people of different ages and different cultures.
• Strong interest in countries histories, geographies, general customs and cultures.
• Willing to work on weekend and public holidays
• Those with a working knowledge of Tour & Travel Industry will have an advantage

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road, #07-01 Fook Hai Building

Singapore 058 727

Email: [email protected]

Alternately, please click APPLY NOW to submit your application. We regret that only shortlisted candidates will be notified.

Job Description:

• Maintain accurate financial records including AR, AP and GL
• Prepare monthly and year-end accounts schedules
• Perform monthly bank reconciliation and simple payroll processing
• Prepare Unaudited Financial Statement Compilation
• Prepare XBRL Reporting
• Daily updating of cash book
• Maintain all account documents as per instructed by the direct supervisor
• Provide support in other accounting duties when our clients requested
• Other ad-hoc duties as required

Job Requirement:

• Proven expertise in handling full-set accounts
• Professional Diploma or Degree in Finance/Accountancy
• Effective communication and written skills
• A hands-on and detail-oriented person
• Able to work well under pressure and tight deadlines
• Good knowledge of Xero Accounting & Corporate Taxation is an added advantage