Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture, and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As the Personal Assistant (PA) to the Managing Director (MD), you will be instrumental in providing comprehensive secretarial and administrative support, ensuring seamless operations for the MD.

This role serves as the right hand to the MD, managing a diverse range of responsibilities crucial to the MD's effectiveness and the overall success of our company.

Key Responsibilities:

Secretarial support

• Acts as the first point of contact between MD and internal/external stakeholders, coordinate and manage the MD's calendar, including appointments, meetings, and travel arrangements
• Prioritise and schedule the MD's events, including arranging leaves, coordinating meetings, and blocking slots on relevant calendars
• Proactively arrange logistics (documents, equipment, transport, etc.) and secure meeting venues in advance
• Attend meetings with the MD when required, taking precise meeting notes and minutes, ensuring effective follow-up on action items
• Manage all aspects of the MD's travel plans and itineraries, including reservations, accommodations, visa applications, and related arrangements
• Provide comprehensive personal assistance, handling both personal and business matters such as reservations and executing assigned errands

Administrative Support

• Manage day-to-day administrative tasks, including data entry, expense tracking, claims submission, insurance renewals and relevant
• Create, organise, and maintain files, documents, and records (both business and personal) for the MD, ensuring confidentiality and accessibility
• Proactively anticipate the MD's needs, offering advice, and recommending options for smooth operations
• Keep the MD informed of time-sensitive and high-priority issues, ensuring timely follow-up
• Draft emails, letters, and speeches, and creating or modifying templates as needed for the MD
• Proofread documents for both internal and external stakeholders, ensuring accuracy
• Review the completeness of documentation/information submitted to the MD
• Travel with the MD for overseas meetings/assignments when required

Qualifications Requirements:

• Proven track record and experience as an Executive Assistant or Personal Assistant to a C-suite executive, or relevant position
• Demonstrated discretion and sound judgment; with the ability to handle sensitive and confidential information professionally
• Strong organisational and time-management skills, with the capacity to multitask and prioritise effectively
• Excellent verbal and written communication skills, emphasising confidentiality and professionalism
• Proficiency in IT tools and software (Microsoft Office, calendar applications, etc.)
• High level of attention to detail and accuracy in all tasks performed
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development.
• To apply, please submit your resume and cover letter outlining your experience and qualifications.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Media Planning Director
Based in Singapore

Founded in 1994 and with 26 offices worldwide. My client is an integrated agency known for creating something truly meaning and long lasting for their clients and the world. They are hiring for a Media Planning Director to join their team here in Singapore.

The Media Planning Director will develop strategic marketing plans across digital channels and collaborate with teams to meet client objectives, drive ROI and exceed performance expectations.

Responsibilities:

• Develop integrated digital marketing plans across all channels, including SEO, SEM, social media, email marketing, display advertising, and content marketing.
• Collaborate with cross-functional teams to create marketing plans that achieve client objectives and drive ROI.
• Conduct research and analysis to inform marketing strategies.
• Develop messaging and positioning strategies that align with the client's brand and target audience.
• Define performance metrics to measure campaign success and report to clients regularly.
• Provide guidance to account management and creative teams on digital marketing best practices.
• Manage the planning team's day-to-day operations, including training, development, and performance management.
• Stay current with emerging digital marketing trends and identify opportunities to incorporate them into client strategies.
• Direct report to the Managing Director.

Requirements:

• Bachelor's degree in Marketing, Advertising, Communications or a related field.
• 8+ years of experience in digital marketing, with at least 5 years in a planning or strategy role at a digital or consulting agency.
• Strong understanding of digital marketing channels, including SEO, SEM, social media, email marketing, display advertising, and content marketing.
• Experience developing integrated marketing plans that drive ROI and exceed performance expectations.
• Excellent analytical skills, with the ability to analyze data and provide actionable insights.
• Strong communication skills, with the ability to present ideas and strategies to clients and internal teams.
• Strong leadership and team management skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with project management tools and platforms.
• Willingness to travel 10% of the time.

Interested? Please apply!

EA #R2090960 Licence #11C4388
Trevor Gabriel

Job Description & Requirements

Are you a smart and detail-oriented individual with experience in Oracle accounts payable and Concur Systems. Our client, a leading financial services firm, is seeking a talented individual to join their dynamic Accounts Payable team. If you have a strong background in finance and possess the necessary skills, this could be the perfect opportunity for you.

Responsibilities:

• On-board and maintain vendor records
• Process and review vendors' invoices for payments, including conducting a 3-way match of invoices, managing invoice discrepancies, and verifying indirect taxes (VAT, WHT)
• Serve as the primary point of contact for staff reimbursement queries using Concur and for raising purchase requisitions using Oracle

Requirements:

• Diploma in Accountancy, with 4 to 5 years of relevant work experience in Finance and Accounts Payable
• Proficiency in Microsoft Office applications and practical working experience with accounting software systems
• High degree of accuracy, attention to detail, and confidentiality
• Solid understanding of finance and accounting fundamentals
• Strong sense of urgency and ability to meet deadlines
• Excellent analysis, evaluation, and problem-solving skills
• Ability to work effectively as a team player with outstanding interpersonal and communication skills
• Previous experience using Concur for accounts payable purposes is essential for this role

If you are a motivated professional seeking a challenging opportunity to contribute to a leading financial services firm's success, we want to hear from you. Join our dedicated team and make a difference in the field of finance.

To apply, please submit your resume highlighting your relevant experience and skills to [email protected]

Responsibilities

· Adhere to both business and underwriting plans and strategies to support the business growth through the various distribution channels.

· Working with the Head, own team and the other Team Leaders to drive the profitable growth of Marine portfolio for the company and achieving market leadership.

· Working with the Head to establish best practices and processes to ensure that the team meet the company’s service standards set.

· Provide technical guidance to the team.

Requirements

· ACII, ANZIIF or Degree/Diploma in Insurance

· Basic Degree/Diploma in Business or Maritime with CGI

· Minimum 2-5 years’ experience in Marine insurance underwriting with direct intermediary engagement / technical underwriting.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Description:

• Develop cost control plans and ensure proper implementation in the course of work.
• Manage cash flow and project margin
• Manage invoices
• Manage change orders
• Manage timesheet and claims
• Reviews contract terms especially the pricing and payment section
• Compile the information to consolidate cost data, analysis and reporting
• Other tasks as assigned

Requirements:

• A degree / diploma in a relevant field (not mandatory, capability more important)
• Familiar with Earned Value Management
• Skills to produce various Project reports
• Skills in organizing and planning
• Meticulous, analytical, resourceful, with an eye for details
• Ability to multi-task
• Conversant with Microsoft Office Suite (Excel, Word, PowerPoint)

• Min Diploma qualified, preferably in the field of Maritime or Logistics & Supply Chain.
• 2-3 years of relevant work experience.
• Knowledge on Ship Operations and Containerized Handling.
• Well-versed with Microsoft Office applications (Word, Excel, Outlook) and System Software.
• Ability to multitask and prioritize tasks that are more critical.
• A team player with good initiative, fast learner and responsible.
• Meticulous and detailed oriented.
• Strong communication skills including excellent command in English, both written and verbal.
• Able to start work in short notice.

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

The Role Responsibilities

· Play a project manager role in planning and delivering projects

· Manage and guide the work of Associates and Associate Directors throughout their project assignments and help with their professional development

· Drive strategy team initiatives (e.g., recruiting, training)

Strategy

· As a Director within the team you will have the opportunity to help to shape the strategic agenda of the Group, working closely with the most senior stakeholders in the bank. Our work is broad ranging; we help the Board and top management to understand key industry trends and their implications, and also work directly with the leadership teams in business segments, geographies and functions to define their strategic priorities and implementation plans.

Business

· The work is project based, and as a Director, your role will be to manage and steer the projects you work on day to day, typically working with a team of 1-2 Associates/Associate Directors. You will work closely with the team’s Managing Directors within the team according to the relevant expertise required for the project.

Processes

· Manage the daily strategy project management processes, together with the team’s Managing Directors

People & Talent

· Provide regular coaching and training to associate and associate directors in the team. Support delivery of the team’s people initiatives

Risk Management

· Adhere to all relevant Group risk policies and guidelines

Governance

· Adhere to all relevant Group governance requirements and guidelines

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Group MT, Group MT-1 to Group MT-3, across all businesses, functions and regions

Our Ideal Candidate

· 8+ years of working experience in financial services knowledge with a ‘consulting toolkit’.

· Typical candidates would be Project Manager or Engagement Manager level or equivalent if in Banking.

In an ideal candidate, we look for:

· Banking consulting experience with a top tier firm and/or with strategy functions of leading banks

· Emerging markets knowledge or experience preferred (especially in Asia, Africa or Middle East)

· Comfortable working in a relatively unstructured, project-based and multi-cultural environment

· Engage senior stakeholders across the bank on projects

Role Specific Technical Competencies

· Business Analytics

· Business Markets

· Effective Communications

· Planning: Tactical, Strategic

· Influence Through Expertise

· Financial Analysis

· Relationship Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

My client, a highly reputable organization, is seeking a senior database administrator.

Job Description

• Lead in-house database implementation (both in the cloud and on-premise).
• Manage small to medium-scale projects and vendors (e.g. AWS and Microsoft).
• Responsible for preparing tender specifications, evaluation, and implementation of the outsourced systems.
• Participate in database (DB), database firewall (DB), and data warehouse (DWH) related matters or projects, including but not limited to:

1. Upgrades & patches.
2. Job scheduling and monitoring.
3. Performance monitoring and tuning.
4. Security management and integrity checks.
5. Space monitoring.
6. Backup and Recovery.
7. Disaster Recovery.

• Perform software tools administration (e.g. SQL Management Studio, SQL Server SSIS, PeopleSoft Data Mover, SAP GUI)
• Assist to administer the SAP system.
• Review and maintain DB-related policies, guidelines, and standards.
• Provide technical assistance and day-to-day operational support for existing DBs.
• Provide documentation according to the Project Development Methodology.
• Conduct post-implementation reviews to gather user feedback and schedule for enhancements and modifications.
• Coordinate the design, release, and deployment of systems with cross-functional team dependencies and impact on the infrastructure.
• Evaluate software package/productivity tools and make recommendations to Principal Database Administrator and supervisor.
• Participate in Enterprise Database System Planning (i.e. database infrastructure design, planning and implementation).

Requirements

• Degree / Diploma in Computer Science or IT.
• At least 3 to 5 years of relevant work experience in enterprise cloud and on-premise database and data warehouse implementation and administration.
• Well-versed in both cloud (e.g. AWS, Azure) and on-premise enterprise databases, database firewall, data warehouse technologies, configuration, and administration.
• Proficient in database installation, upgrade, maintenance, performance tuning, and troubleshooting of MS SQLServer and/or MYSQL.
• Experience in MS SQL Server is strongly preferred.
• Good knowledge of Windows, database backup and recovery (Symantec NetBackup), and cluster-failover technologies (Microsoft Cluster, SQL Server AlwaysOn).
• Experience in SAP Basis or Database Firewall administration will be advantageous.
• Excellent communication, interpersonal, and project management skills.
• Strong analytical thinking and problem-solving skills.

For consideration, please send your CV to [email protected].

Job Responsibilities:

• Responsible for full set of accounts to ensure timely month-end closing
• Handle GL/AP/AR independently, supervise receivables, payables and stock control
• Report and file GST returns
• Perform tax computation for annual submission purposes
• Enforce and implement procedures and policies
• Perform any other duties which may be assigned from time to time.

Job Requirements:

• Degree / Diploma in Accountancy / Finance or ACCA and equivalent with at least 3 years’ working experience
• Ability to multi-task and handle full sets of accounts
• Strong communication and interpersonal skills
• Able to work independently as well as in a team
• Meticulous, proactive, resourceful and self-driven with positive mindset
• Good understanding of tax regulations and accounting practices
• Proficient in Microsoft Excel
• Knowledge of SAP/ERP/MS Navision or equivalent software

Wireless Communication – FPGA Design Engineer

The candidate should be a dynamic and self-motivated individual that has a strong interest in advanced communications systems for use in land, maritime, defense, satellite and space applications. The candidate will work on projects which are exciting, demanding, rewarding and have opportunities to learn and grow on the job.

Responsibilities

· Design and develop signal processing algorithms for wireless communication systems and acquire mastery of relevant tools

· Conduct simulations on end-to-end system with various RF impairments and channel fading conditions

· System integration, prototype bring-up, performance characterization and optimization

· Physical layer validation, field testing, debugging and troubleshooting

Requirements

· Bachelor in Electrical Engineering, Computer Science or similar field of studies with relevance to Infocommunication

· Good understanding of wireless communications system, signal processing techniques or RF system

· Experience in simulation tools, programming and scripting languages (MATLAB, VHDL, Verilog, C/C++, Python, Ruby) is a plus

· Good analytical and problem-solving skills

· Excellent written and verbal communications skills

· Thorough, disciplined, methodical, and good documentation habits

· Able to work independently as well as within a multi-cultural team spread

· Fresh graduates with an interest in this field are welcome to apply.

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

Duo Medical Pte Ltd

Tagore Lane/Upper Thomson

SGD 4,500 - SGD 6,000

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Senior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 5 years of successful Medical Device or Medical Supply sales experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 5 years in Product Specialist (Sales) or equal experience in marketing or sales management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We design and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy Device & Advance Dressings such as Duofoam & Duoflex range.

Surgical solutions: including DuoMed OT Surgical, Sanitizer, Mask, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

We are looking for an enthusiastic Solution Specialist who is passionate with crafting innovative solutions to provide customers new capabilities for improved business outcomes. The responsibilities include working closely with customers to conduct user requirement gathering, define business and system requirement. Applying solutions expertise to unlock new business value, and creating winning proposals with statements of work, and employing in-depth knowledge and experience to design, build and implement technical solutions.

What does the role look like?

• Uses business and technical acumen to understand the customer’s business requirements, technical requirements, and the competitive landscape.
• Takes end-to-end solution ownership of the technology solution to create business opportunities through innovation for our customers.
• Defines architecture, specifications, and technical interfaces
• Designs, builds, tests, and deploys software applications and features
• Investigates and assesses new technologies
• Writes high quality, concise, and efficient code. Develops integrated solutions within the .Net / Azure ecosystem with vendor partners
• Manages code documentation and version control
• Tests software interfaces in .Net / Azure
• Manages software work products through the software development cycle
• Investigates, troubleshoots, and resolves tickets and customer queries within the SLA requirements
• Keeps abreast of emerging technologies via professional publications, seminars, and symposiums.
• Maintains and grows a continuing trusted relationship with customers.
• Mentors’ others with on-the-job training.

What are we looking for?

• At least 3 years’ experience in .Net / Azure, C# and ASP.NET Core, SQL, mongo database or other relational database skills, HTML5, CSS, JavaScript, AngularJS, React JS, .Net / Azure application support and development knowledge, SQL database or relational database skills
• Proficient in micro services implementation
• Exceptional customer-facing and interpersonal skills, able to perform, conduct workshops and meetings to develop customer solutions.
• Expert skills in consultative selling, designing, and implementing software solutions required.
• Proven presales accomplishments with solutions involving applications, infrastructure, and integration.
• Ability to articulate complex technical matters to non-technical individuals.
• Sound understanding of mobile application development
• Solution Architecture experience including expertise in infrastructure, application, data, and business domains, and a proven track record of utilizing cloud platforms to deliver effective solutions preferred
• Bachelor’s Degree in Computer Science, or equivalent

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of resume to Alvin at [email protected] for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

Responsibilities

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:

This role will focus on Participating Fund Management projects.

Job Description:

• Support the development of a new system to allow customer service team to self-service for Par Fund related customers’ queries
• Work closely with various stakeholders in providing actuarial technical support or solution for setup of the new system
• Perform user acceptance testing (UAT) for setup of the new system
• Assist in annual bonus declaration study and implementation
• Assist in request for revised benefit illustration escalated to Actuarial
• Assist in policy enquiries escalated to Actuarial
• Assist in documentation relating to Par and UL processes
• Assist in other ad hoc requests / projects relating to Par and UL business

Who we are looking for:

Competencies & Personal Traits

• Good technical, analytical and problem solving skills, with the ability to work independently
• Experience with Microsoft Excel VBA is preferred

Working Experience

• 0 to 3 years in relevant fields of discipline

Professional Qualifications

• Good progress in actuarial exams

Education

• Degree or diploma in Actuarial Science, Mathematics, Statistics or Finance

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Responsibilities

• Full spectrum of shop operations
• Ensure excellent customer satisfaction and enhance guest experience at the shop
• Responsible for staff training, recruitment, discipline, hygiene, quality control, overall job performance of staff
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Manpower planning including duty roster
• Evaluate operations and procedures and suggest improvements
• Overall supervision of the service team and coordinate closely with the kitchen team
• Assist with weekly ordering to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records
• Responsible for stock storage areas, ensuring they are secure, neat and clean at all times
• Assist with maintaining high standards of quality control, cleanliness, hygiene, health and safety of the outlet
• Ensure the team is well groomed at all times

Requirements

• At least 2 years of relevant Supervisory Experience in F&B
• Able to work on weekends and Public Holidays
• Basic Food Hygiene Certificate and Supervisory Certificate will be an added advantage
• Able to work well with colleagues and full of zest and enthusiasm
• Able to start immediately or with short notice

Responsibilities

• Responsible for creating detailed, comprehensive and well-structured inspection plans and collaborate with cross functions to improve tests and inspections
• Responsible for estimating, prioritizing, planning and coordinating customers’ escalations and feedback as well as investigating the causes of non-conformances and to implement solutions
• Responsible for initiating corrective actions for procedural, product or process deficiencies and handling of NCR/MRB/DMRB disposition, working with internal teams and Operations to look into Root Cause and Corrective actions (RCCA)

Requirements

• Min Diploma in Engineering or relevant
• Min 3 years of working experience in Manufacturing Industry in Quality

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Description

Responsibilities

• Provide administrative support to Manager(s) including liaison with Clients and Business Associates;
• Scheduling of meetings/appointments, handling calls and answering request, etc.
• Perform general administrative duties including updating various records & replying to correspondence / mails / faxes / billings, etc.

Requirements

• Work in a fast-paced environment and be responsible
• No experience in this field is welcomed to join
• Working experience in law firm will be an added advantage.
• Excellent organisational, communication and interpersonal skills.
• Excellent Customer Service and problem-solving capabilities
• Ability to work proactively, independently and reliably under pressure
• Proficient in MS Office.

Key Responsibilities:

● Begin the Relationship: As the first point of contact for future Enterprise clients, you will

enthusiastically explain CleverTap’s vision, pinpoint opportunities, and generate

interest. Through lead-generation activities and cold-calling, you will prospect, educate,

qualify, and develop sales-ready leads and opportunities.

● Customer and Industry Knowledge: Customers are at the heart of everything we do. As

the first point of contact for future Enterprise clients, you will be building rapport

through strategic outreach and a well-rounded customer and industry knowledge.

Researching customers’ business and staying informed on industry trends will be keys to

your success.

● Collaborate with Team Members: You will collaborate with your team and Sales

Executives to pursue opportunities, recommend appropriate follow-up actions, and

schedule qualified meetings. Communicating via Zoom and Slack is critical to

maintaining a high-level of collaboration and clear communication within the team.

● Growth and Development: Our team has an aversion to complacency. We are always

looking to improve both individually and as a team. Being open to and implementing

feedback will be a critical success factor in this role and at CleverTap. As you become

more comfortable in the role, you will help evolve our demand generation strategy and

tactics.

In the first week, expect to:

● Onboard and integrate into CleverTap.

● Learn CleverTap’s model, our value proposition, and our story.

● Work with cross-functional teams to understand how you can utilize our incredible

global team to build client relationships and drive success.

● Learn the breadth of CleverTap’s impact on the world’s largest companies.

● Grasp the importance of the BDR function to the success of CleverTap.

● Understand our sales method and our selling process to set you up for success.

In the first month, expect to:

● Set MBOs Monthly Business Objectives with your manager & determine your ideal

career path at CleverTap (whether sales executive, marketing, or other).

● Complete our personalized sales training program, complete with mock calls, cold calls,

and role-play scenarios.

● Learn how to use Saleforce.com CRM, as well as other SaaS outreach tools (Outreach,

Zoominfo, SalesNavigator).

● Be integrated into your pod and partnered with Enterprise Sales Executives and GTMs

per management’s directive and be ready to start targeting strategic accounts.

● Learn the process for outreach, including calling, emailing, and LinkedIn messaging.

Implement an outreach process and hit 1-month objectives.

● Learn how to analyze industry drivers, business problems, and target buyers.

In the first three months, expect to:

● Become fully ramped into the BDR team.

● Uncover new opportunities and target accounts that result in revenue-generating

engagements for CleverTap.

● Hit call/email quotas and fully ramped objectives.

● Become proficient in using our SaaS tools.

● Learn how to maintain excellent data integrity in Salesforce.com.

In the first six months, expect to:

● Continuously hit fully ramped quotas and objectives.

● Assist with training and onboarding new BDRs.

● Build new and existing client relationships, expand CleverTap’s partnership with new

and existing. accounts, and continue to execute account plans.

● Suggest, implement and experiment with new lead and demand generation activities.

In the first year, expect to:

● Have built a portfolio of net new accounts from the strategic account list.

● Become a mentor to new members of the team, helping them learn about CleverTap,

our model, and how proper business development practices can improve relationships

and increase revenue.

● Continue to expand your portfolio of accounts, accelerate growth in existing accounts,

and use the full suite of capabilities CleverTap has to offer.

● Hit 100% of personal target monthly critical metrics and be promoted to Senior.

● Set MBOs with the manager for promotion to a closing role.

Key Requirements:

● Experience: At least 3 years of B2B sales experience, preferable in a SaaS-based product

company.

● Linguistic Mandate: Proficiency/Expert in Arabic speaking

● Knowledgeable: Broad understanding of business challenges encountered by enterprise

clients.

● Critical thinking: Critically think through the challenges clients face to create new

opportunities.

● Perseverance: Be relentless and push towards your goal.

● Passion: A sense of enthusiasm and ambition to succeed in this role, as it can be difficult

if you hate rejection.

● Curiosity: A desire to understand people, their problems, their companies, and

industries.

● Conscientiousness: What we’re doing is not a simple SaaS sale, but discussions may get

technical. Understanding sophisticated issues and explaining them to clients is

important.

● Motivated: Be highly motivated and continuously strive for personal and professional

improvement.

● Resourceful: Think about target accounts as your own business - we want self-starters

who are passionate about hunting for new accounts, and who thrive with the freedom

and accountability of leading their portion of the business.

● Proactive: Understand our mission and do the work required to drive us to that goal,

through following a process and also being creative.

● Communication: Communication is the lifeblood of relationships both internal and

external to CleverTap. Reflect excellent communication in all forms, across a wide

variety of personality types, roles, and geographies.

● Team: Nothing we do is done in isolation. Success depends on your ability to work as a

team both within CleverTap and within your client accounts.

● Ownership: Exhibit ownership of accounts, successes, and failures.

● Problem Solver: We are a distributed company so life throws in minor challenges

beyond the primary problems this role is meant to solve. Must have the ability to take

those in stride and persist despite setbacks.

● Priorities: The nature of this role requires that you understand the priorities and

timelines associated with each of your accounts and execute appropriately with those in

mind.

● You don’t take yourself too seriously; you have a sense of humor and are comfortable

with sarcasm. This position does sit on our Sales teams, after all.

Measures of Success:

● Qualified leads

● Funnel size

● Conversion rates

Reporting Relationship:

● Reporting to: Director - BDR

● Direct Reports: None

Key Competencies:

● Functional: Mobile marketing expertise, Martech understanding, Result oriented

● Behavioral: Problem Solving, Consultative selling, Communication and presentation

skills, Negotiation Skills

Why join us?

● Be a part of a global growth-stage startup

● Work in a fast-paced, dynamic environment where your contribution matters

● You are passionate about technology and its impact on the high growth mobile

technology space

● Innovate at scale, with learning opportunities

What is working at CleverTap like?

● Work, performance, and results are real sources of happiness in addition to the fun of

working with and celebrating success with an exceptionally talented team

● Accountability and driving outcomes is the key to success

● Your career here is limited by you and nothing else

● Teamwork trumps individual success

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996