A Day in the Life

The Marketing Executive supports the development and execution of the offline, online and social marketing plans. In addition, he/she assists in evaluating the effectiveness of marketing communication plans and any adjustments that are needed to these plans. He/She works in a fluid and collaborative environment. He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty. He/She is creative, resourceful, able to work under pressure within tight deadlines and possesses good interpersonal and communication skills.

~ Administer acquisition and payment process.
~ Conduct key word research, web-traffic monitoring, bit-bite and web statistics reporting.
~ Develop communication materials.
~ Evaluate emerging technological changes for adaption of marketing activities.
~ Generate design concepts and ideas for marketing campaigns and communications materials.
~ Identify digital platforms to strengthen inbound marketing effort for organisation and/or brand.
~ Implement crisis management action and communication plan.
~ Implement crisis management action plan.
~ Implement print, broadcast, outdoor, roadshows, in-store sales promotions and/or events.
~ Implement public relations activities.
~ Maintain public relations communications with external stakeholders.
~ Monitor expense and adhere to budget allocation.
~ Monitor new market trends, business opportunities and market segments in global and local landscape.
~ Monitor offline marketing activities effectiveness.
~ Plan content for print, broadcast and outdoor media roadshows, in-store sales promotions and/or events.
~ Plan content for social media platforms.
~ Produce content for web, blogs, vlog, e-newsletters and/or digitial platforms' requirements.
~ Produce, receive and act on public relations business communications.
~ Review and handle comments on social media platforms.

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· To perform duties as tasked

· Class 3/4 Driving Licence

· Able to work night shift and split shift

· Able to work ot on weekend and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

This role is responsible for the maintenance of NetLink Trust’s fibre network.

He/She is required to work on site with equipment to troubleshoot and rectify network issues both independently and as a team.

Responsibilities :

• Track that all installation appointments and work orders are fulfilled and delivered on time
• Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework.
• Monitor and ensure that all work orders are completed timely and meet performance on SAP and QoS. Prepare monthly performance indicator reports according to the SAP and QoS framework.
• Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source.
• Conduct in-depth analysis of statistics through system analytics on fault tickets to identify root cause of fault trends and potential network problems.
• Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution.
• Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
• To supervise staff and contractors to complete projects (if required).
• Any other duties as per assigned

Requirements :

• Minimum Nitec qualification in any discipline
• Experience in telecommunication area with service provisioning and field experience will be an advantage.
• Analytical and has a flair for dealing with technical and operational problems
• Good interpersonal and communication skills
• Able to work independently and as a team
• Exposure in customer service is an advantage
• Knowledge of Fibre Optics
• With valid Class 3 driving license
• Candidates with no prior experience are welcome to apply as on-job training will be provided

Statement Of Purpose (Overall Purpose of job)

To provide administrative support to the department / company.

Major Duties & Responsibilities

(A) Specific :

• Update, prepare and co-ordinate the endorsement of warranty for Projects

• Co-ordinate with project managers on completed documents on pre & post project

• Update, prepare and follow up on Track Record and Client Assessment Form.

• Check & monitor monthly materials report.

• Monitor and control the workers flow including driver

• Monitor on the workers welfare including biodata, work permit expiry date, etc

• Handle department staff welfare

(B) General :

• Handle and provide administrative duties within department.

• Other duties as assigned.

(C) Safety:

• To follow the Company safety procedures, rules and regulations and to eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• "O" Level with credits in English and Mathematics or equivalent.

• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills

• Service oriented and good interpersonal skills.

• Good working attitude, self-motivated and able to work independently.

• Good communication skills (verbal and written).

• PC literate and knowledge in MS Office.

• Meticulous and a team-player.

(C) Experience :

• Preferably with at least 3 years in administrative and clerical work in construction industry or in related field.

Statement Of Purpose (Overall Purpose of Job)

Handling daily operational tasks of the organization.

Major Duties & Responsibilities

(A) Specific :

Accounts Receivable Function

• Issuance of invoices and liaise with the operation team.
• Monitoring the collection and liaising with the customers.
• Receiving the cheques from the customer and issuing the Official Receipt.
• Updating the collection in the system and ensure the accounts are updated.

Accounts Payable Function

• Verifying the invoices, recording them to the system and filing.
• Preparing payment voucher & issuing payment and updating them in the system.
• Checking the reimbursement claims, recording in the system and preparing the payment.
• Checking the Sub-Contractors’ invoices and processing the payment.

(B) General :

• Preparing the reports required, liaising with internal / external auditors.
• Other ad-hoc duties as assigned.

(C) Safety :

• Be aware of Occupational health and Safety Policy.
• Follow the Company safety procedures, rules and regulations.
• Eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma or Degree in Accounting.

(B) Knowledge & Skills :

• Microsoft Office Software and good communication skills.
• Experience in Accounting Software will be competitive advantage.

(C) Experience :

• Minimum one year of accounting related experience.

Job Responsibilities

• Perform order processing duties
• Monitor trucks readiness and liaise with customers to issue shipping instruction to factories and forwarders
• Work closely with customers, factories and freight forwarders to ensure timely shipment and delivery.
• Swift response to customers, shipment enquiries & freight quotation.
• Recording of orders and shipments.
• Up to date documentation filing

Job Requirements

• Min Secondary or O level
• Min 3 years of relevant experience
• Must have working knowledge in shipping terms, shipping documentation, L/C preparation and negotiation, application of Certificate Of Origin and Marine Insurance
• Experience in SAP is a MUST
• Good communication & interpersonal skills
• Meticulous, systematic & organized individual
• Team player
• Proficient in Microsoft Office
• Willing to work at Loyang area

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Finding and wrapping materials and putting them in the proper location as assigned by Production Supervisor.
• Pulling redressing stocks to designate cell station for stocks to be redressed.
• Organize and maintain all material handling supply equipment.
• Make sure production areas are fully stocked and have products they need to fulfil orders and move quickly.
• Maintain good housekeeping practice within the production areas.
• Adhere to all safety & GMP procedures, policies and practices such as proper attire in keeping with GMP standards.

Requirements:

• Posess G.C.E. “N’ level Education
• Good listening skills in order to executive directive correctly by picking the right materials
• Preferably relevant experience in production/reassembly line
• Good working knowledge of SAP system
• Physically Fit

Job:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous

As a Chef you will be responsible for:

• Assisting with the preparation of food and the serving of all meals to customers
• Supervising a team to ensure that the kitchen and service areas are clean and tidy
• Ensuring all food and health and safety regulations are followed

The successful candidate for this role will have:

• Experience, ideally in a contract catering related environment
• Good customer service and communication skills
• Demonstrative ability to work in a team work
• Show the ability to follow instructions and supervise a small team
• Basic Food Hygiene and Basic Health and Safety certificates are advantageous but not essential
• In charge of the daily work and ordering for the assigned section.
• Need to get up early to prepare soup etc.
• Carry out given recipes and instructions with precision speedy.
• Ensure strict health and hygiene practices.
• Cleaning, organize and taking care of kitchen equipment as per instruction manuals.
• Monitoring food portion and waste to maintain profit margin.
• Following safety and precautions in all daily activities (carrying heavy load, sharp objects, hot objects etc.)
• Must be able to work night shift and split shift
• Must be able to work extra hours if need
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Expertise in Hadoop eco system components HDFS, MapReduce, Yarn, HBase, Pig, Sqoop, Spark and Hive for scalability, distributed computing and high-performance computing.

• Experience in using Hive QL and Spark for data Analytics

• Good knowledge on monitoring Hadoop clusters on VM, HortonWorks Data Platform 2.x, CDH5 Cloudera Manager

• Experienced in job workflow scheduling and monitoring tools like Oozie and Zookeeper

• Strong in databases like MySQL, Oracle, MS SQL, DB2 & Presto

• Strong understanding of Agile and Waterfall SDLC methodologies

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Able to work night shift and split shift
• Able to work ot on weekend and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Summary

Our client in a well-established industry is seeking a Solution Architect to be responsible for the end-to-end architecture of their enterprise-level applications to build web applications.

Mandatory Skill-set

• Bachelor's degree in computer science with a specialization in software engineering, application development, or similar;
• A technology enthusiast with a minimum of 10 years working experience in the fields of IT architecture and solutions development;
• Avid practitioner of system architecture design patterns such as modularity designs, event-driven architectures, and microservices architectures;
• Highly proficient in development platforms/frameworks/tooling such as .NET Core, Spring boot, Kubernetes, Jenkins, and OpenSearch;
• Good knowledge of Cloud technologies; X-as-a-Service from different Cloud service providers (CSP);
• Familiar with project delivery methodologies (i.e. Waterfall, Agile/Scrum);
• Exceptional analytical and problem-solving skills;
• Excellent leadership and interpersonal skills;
• Superb organizational and time management skills;

Desired Skill-set

• TOGAF certified;

Responsibilities

• Align the development of the IT landscape according to the set IT architectural principles and standards across the organization;
• Drive the Business Services Platform initiative across the different lines of business;
• Explore and evaluate technologies & solutions in pursuance of the digital transformation journey;
• Participate in the forming and execution of various IT strategies;
• Participate in architecture reviews for new systems or changes to existing systems;
• Engage stakeholders (i.e. project teams and business units) to ensure solution architecture is aligned with business functional and non-functional requirements;
• Support proof-of-value initiatives to meet business and IT needs;
• Provide technical leadership to project teams in areas of solution design and application development;
• Perform technical design reviews and ensure enterprise-wide architectural standards are adhered to.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description & Requirements

We are looking for a Beautician supervisor to take care of our customers’ cosmetic needs, include removing hair, recommending skin care therapies and managing client appointments. You should be well-versed in beauty treatments, including hairstyling, makeup, facials, hair removal, manicures and pedicures. Ultimately, you will ensure our clients receive high quality cosmetic services and walk out our door smiling.

Job Requirements:

• Proven 5 yrs working experience as a Beautician Supervisor.
• Hands-on experience with makeup and hair removal techniques.
• Familiarity with skin care therapies, like moisturizing, exfoliation and peeling.
• Knowledge of beauty products and trends.
• Ability to provide personalized services based on each client’s requirements.
• High school diploma.
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

The Safety Coordinator is responsible for promoting and maintaining a safe work environment by implementing and overseeing safety programs, policies, and procedures. They play a crucial role in identifying and mitigating workplace hazards, conducting safety training, and ensuring compliance with safety regulations and standards. The Safety Coordinator works closely with management, employees, and regulatory agencies to foster a culture of safety and prevent accidents or injuries.

Job Description:

• Develop, implement, and maintain comprehensive safety programs, policies, and procedures to ensure compliance with regulatory requirements and industry best practices
• Conduct risk assessments and safety audits to identify workplace hazards and potential safety issues
• Develop and implement corrective actions and preventive measures to address safety deficiencies and improve overall safety performance
• Develop and deliver safety training programs and workshops for employees, supervisors, and management on topics such as hazard recognition, emergency response, and accident prevention
• Monitor and track safety performance metrics, such as incident rates, injury frequencies, and lost-time incidents
• Participate in safety committees and meetings to discuss safety concerns, initiatives, and improvement opportunities
• Support the sales and operations team with timely factory production of window and door RA and CAD drawings
• Any other ad-hoc responsibilities assigned

Qualifications:

• Diploma in Occupational Health and Safety, Environmental Science, or related field.
• Minimum of 1-2 years of experience in occupational health and safety, preferably in a manufacturing or industrial environment.
• In-depth knowledge of safety regulations, standards, and best practices, including WSH and MOM requirements.
• Strong communication and interpersonal skills, with the ability to effectively communicate safety concepts to diverse audiences.
• Analytical and problem-solving abilities, with a focus on identifying and mitigating workplace hazards.
• Proficiency in Microsoft Office suite and safety management software.

Working Conditions:

• This position typically involves working in both office and field environments, with occasional travel to different work sites.

Job Description:

The role of a Shop Assistant involves providing support to customers and ensuring the smooth operation of a retail store. Shop Assistants typically perform various tasks, including assisting customers with inquiries, restocking merchandise, maintaining cleanliness and organization in the store, and processing transactions. They play a crucial role in creating a positive shopping experience for customers and promoting customer satisfaction.

Key Responsibilities:

1. Customer Service:Greet customers and provide assistance with their inquiries.
   Offer product recommendations and information to help customers make informed purchasing decisions.
   Address customer concerns and resolve issues in a professional and timely manner.
   
2. Merchandising and Inventory Management:Receive, unpack, and stock merchandise on shelves and displays.
   Monitor inventory levels and assist with inventory counts as needed.
   Ensure products are properly labeled and priced.
   
3. Store Maintenance:Maintain cleanliness and tidiness throughout the store, including organizing displays and cleaning shelves and counters.
   Perform routine maintenance tasks such as dusting, sweeping, and mopping.
   Ensure compliance with health and safety regulations.
   
4. Cash Handling and Transaction Processing:Operate cash registers and process sales transactions accurately.
   Handle cash, credit, and debit card payments, and provide customers with receipts.
   Balance cash registers at the end of each shift.
   
5. Assist with Promotions and Sales Events:Assist in setting up promotional displays and signage.
   Inform customers about ongoing promotions and special offers.
   Actively participate in sales events to maximize sales opportunities.
   

Requirements:

1. High school diploma or equivalent qualification.
2. Previous experience in retail or customer service preferred but not required.
3. Strong communication and interpersonal skills.
4. Excellent customer service skills with a friendly and helpful demeanor.
5. Ability to work effectively in a team environment as well as independently.
6. Basic math skills and proficiency in using cash registers and POS systems.
7. Attention to detail and ability to maintain accuracy in cash handling and transaction processing.
8. Flexibility to work varied shifts, including evenings, weekends, and holidays.
9. Physical stamina to stand for extended periods and lift/move heavy merchandise as needed.

Job Description:

1. Performing or supporting global strategic sourcing initiatives /global supplier deals regarding Network Capacity demand. => presales savings and winning bids in cooperation with Bid-project team

2. Advising internal stakeholders when sourcing NC services as well as active analysis of optimization levers in regards to demand and demand specifications for Network Capacity. => Stakeholder communication on strategy and stakeholder consulting on single demand requests.

3. Introduction of new supplier Network Capacity products into DTGBS’ service portfolio triggered by market analysis or as a consequence of a Product & Portfolio department initiative. => product and supplier on-boarded for the specific internal product.
3. Preparation and performing regional inventory tenders for network capacity and leading the negotiations in cooperation with stakeholders. => COP cost savings due to renewing contracts or migrating lines.
4. Manage Frame Contract, Master Service Agreements and Project Contract negotiations with Network Capacity key suppliers in all relevant dimensions. => Signed Master Service or Project Agreement

5. Coordinating integration of technical parameters and project time line parameters into such contractual agreements with NC suppliers in alignment with network production, project leads and legal department. => Technical Annexes to MSAs

7. Supplier performance assessment in cooperation with network production and other Procurement units. => Supplier Score Cards & Share of Wallet Reports + Review meetings

8. Documentation of regional NC strategy and respective changes, giving guidance to an operational procurement unit who has to execute the respective strategy. => Documentation & Training

9. Strong technology partnership management and engagement. = > Establishing regional delivery capability with carriers and systems integrator

Education/ academic studies

1. University degree or an MBA in the area of Business Administration, Economics, Business Information Technology or equivalent qualification.

2. Business Fluent English is required

Experience and Qualifications

1. 5 years’ work experience with Network Capacity carrier suppliers in a procurement, technical or sales function.

2. Very deep knowledge about the Network Carrier market in APAC South Region,

3. Good communication and presentation skills.

4. Experience working in an intercultural working context

5. Experience working in virtual global project teams

6. Project Management Experience

7. Excellent Business Acumen (combination of knowledge and skill informed by experience)

Job Description

Reporting to Projects & Continuous Improvement Manager, the Accountant plays an integral role in Finance Division in ensuring projects align with company-wide continuous improvement initiatives and Finance Division roadmap.

Responsibilities

· Responsible for hardware and software setup assisting with installation / deployment of laptops, printer and other IT equipment including resolve issues encountered by users.

· Point of contact between IT Departments of the company and the Business Divisions

· Responsible for and co-ordinates IT-related administrative matters of the Division, including but not limited to:

- User Account Management:

1. Manage user accounts, permissions and access rights in various systems and applications.

2. Ensure Staff on-boarding and offboarding processes are executed efficiently.

- Regular reviews on user access and controls

- Annual DR Exercises

· Initiate, support and monitor systems and continuous improvement projects for the Division and ensure it aligns with company-wide continuous improvement initiatives and Finance Division roadmap.

· Be involved in digitalisation projects through process simplification, introduce concepts like report automation, process automation like RPA.

· Engage key finance business stakeholders, collect requirements and translate into tender or user requirements specifications.

· Undertake any other ad-hoc projects or tasks as assigned by management.

Requirements

· Information Technology (IT) or related Diploma or Degree and with at least 2 years of relevant experience

· Applicant with prior experience in system design and analysis knowledge will be an added advantage.

· Good communications, problem solving and project management skills.

· Good team player, self-motivated with positive working attitude

· Able to multi-task and prioritize in a fast paced and high-volume environment or ambiguous situations.