We are looking for Spa Therapist that can provide professional massage treatments to our clients.

Do you have the following traits listed below in you? Join our team today!

• Positive & friendly attitude
• Customer-oriented
• Great communication skills
• Self-motivated & self-driven
• Positive team player spirit
• Attentive to details

1.Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliations

2.Participate in regular tax audits and payroll

3.Prepare budgeting reports and forecast revenues

4.Manage month-end and year-end closing

5.Monitor the daily performance of the accounting department

6.Organize financial data into useable information and maintain updated records

7.Track the progress of financial and accounting objectives

8.Establish accounting policies and procedures, aligned with company’s targets

9.Ensure compliance with the law

58 RECRUITMENT PTE LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

(1)Prepares and modifies schematic, detailed and production drawings

(2)Develops solutions to technical & design problems following Singapore’s establishedstandards

(3)Prepares 2D and 3D presentations / design drawings

(4)Compiles data and performs elementary design computations

(5)Required to participate in Client liaison, authority consultation, coordination withconsultants and subcontractors, and attending design and construction meetings

(6) Any ad-hoc duties and tasks as assigned by management or superior

Requirements:

(1)To possess a Bachelor or master’s degree in Architecture or equivalent

(2)To have at least 6 years of related working experience in similar role

(3)Proficient in designing Software (AutoCAD, Sketchup, Revit, Photoshop, Illustrator, etc)

Location: 5 Changi South Street 3, Singapore 486117

Job Scope:

· Provide sales and local purchasing support.

· Arrange local and overseas goods delivery to customers.

· Process and receive inventory transfer orders.

· Perform counter sales duties to generate sales and profit for the Company.

· Ensure all inventory under your charge are properly accounted for.

· Back up any branch operations (Changi, Ubi or Jurong Port) as and when assigned to any branch location.

· To assist in adhoc duties as and when required.

Requirements:

· At least 1 year of relevant working experience

Mon to Fri 8am to 5pm

Salary: $2500-$3500

Location: Chai Chee

Industry: Manufacturing industry

Responsibilities:

• Performs day-to-day broad range of HR activities including proper filing of documents
• Assisting with the process of recruitment such as, screening candidates, assist with scheduling interview, and issuing employment contracts
• Handle benefits and claims administration
• Maintain accurate HR database and up-to-date employee records
• Generates and maintain regular HR reports as required
• Handle any other ad-hoc duties as and when required

Requirements:

• Diploma in Business Administration or Human resources / related discipline
• Willing to learn attitude

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Company Name: Laguna National Golf Resort Club

Job Position: Senior Customer Service Assistant - Driving Range

JOB RESPONSIBILITIES

• Provide a high level of customer service and assist in members' and guests’ inquiries
• Collect ball fees, Toptracer Range fees, and ball card top-up fees
• Assist with bay reservations for members and the public (phone, email, in-person)
• Supervises and directs junior level CSA in the golf shop as well as field attendants
• Assist to manage the receiving and processing of new inventory in the shop
• Assist to stage and prepare club activities and leagues being organized at the driving range
• Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

JOB REQUIREMENT

• Post-secondary education is an asset but not required
• Strong customer service skills in person and over the phone
• Proficient in basic computer software (MS Office and similar)
• Reliable, punctual, and eager to be part of a service-oriented team

*Only shortlisted candidates will be notified.

• Assist and attend to customers’ enquiries/ complaints with patience and professional manner through walk-in, phone calls, online portal and emails etc.
• Generate catering orders and quotation.
• Cooperate and liaise with other departments for any necessary arrangement/ issues regarding catering orders.
• Provide support and assistance to team members when necessary.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Mon to Fri 8am to 5pm

Salary: $2500-$3500

Location: Chai Chee

Industry: Manufacturing industry

Responsibilities:

• Performs day-to-day broad range of HR activities including proper filing of documents
• Assisting with the process of recruitment such as, screening candidates, assist with scheduling interview, and issuing employment contracts
• Handle benefits and claims administration
• Maintain accurate HR database and up-to-date employee records
• Generates and maintain regular HR reports as required
• Handle any other ad-hoc duties as and when required

Requirements:

• Diploma in Business Management or Human Resource related discipline
• No experience but posses driving license most welcome.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Prepare and present high-quality dishes.

Plan and design menus in collaboration with the management team.

Ensure all food is prepared to the highest standards of quality and taste.

Maintain a clean and organized kitchen environment.

Monitor inventory and order supplies as needed.

Adhere to food safety and sanitation regulations.

Qualifications:

A culinary degree or equivalent experience is preferred.

Excellent leadership and communication skills.

Ability to work in a fast-paced environment.

Creative and innovative approach to food preparation.

About the Role:

• Assist the Building Manager in the daily operations
• Lead a team in the provision and implementation of maintenance services at designated site(s)
• Troubleshoot building services failures
• Supervise, plan and organise a team of on-site Contractors in carrying out planned and ad-hoc maintenance and their work routines
• Ensure efficient and effective maintenance of Client's facilities through routine check and preventive maintenance strategies
• Source, negotiate and follow up with Contractors on repair and replacement work to ensure work done according to specifications
• Preparation of monthly and incident report pertaining to the site(s)

About You:

• Nitec, Higher Nitec or Diploma in Engineering fields or equivalent
• Relevant working experiences in Building Maintenance, Soft or Hard FM
• Able to work 12-hr shifts

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Monitor daily food preparation
• Resolves issues in a tactful way.
• Assist in bi-monthly stock take and ensure quality and account for each delivered item
• Mentor kitchen team on maintaining recipe, cooking and preparation procedures & standards
• Perform routine inspection and evaluation of work station; including food presentation, quality, food hygiene, kitchen cleanliness and safety
• Conduct orientation, training for new trainees
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned
• Able to work night shift and split shift
• Able to do OT on weekends and public holiday

Requirements

• Minimum 3 years of relevant experience in F&B industry
• Have good product knowledge on food items
• Candidate must possess basic computer knowledge and strict sense of hygiene and safety standards
• Excellent organizational skills and communication skills\
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Brief Description & Role

This position will support the day-to-day needs of the IT operations including system application/device support, monitoring and network infrastructure maintenance and management.

Responsibilities

1. Responsible for procurement and management of company IT assets.
2. Source, planning, evaluating, and deploying of new cloud-based IT systems.
3. Provide administration, support, monitoring, enhancing, and maintenance of both on-premises and cloud-based network systems.
4. Participate in monitoring, enhancing and maintenance of all endpoint and network security solutions.
5. Provide timely and good IT support for internal users.
6. Ensure compliance with company policies such as copyright, cybersecurity, licensing and IPR policies.

Requirements

· The candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Science & Technology or equivalent.

· At least 2 year(s) of working experience in the related field is required for this position.

· Meticulous, independent and able to multi-task with strong analytical and troubleshooting skills.

· Good written, communication and interpersonal skills.

· Good team player and passionate to learn

Skills, Experiences & Knowledge

· Good understanding of cloud and cloud-based services and applications

· Good knowledge and working experience with Microsoft 365 and Azure services and applications.

· Good understanding of cybersecurity, information protection and related practices.

· Good knowledge of computer hardware, networking systems (e.g. Firewalls, VPN etc.) and IP-based protocols (e.g. TCP, UDP, FTP, SSH, Telnet etc.)

· Some working experience with any of the programing/scripting languages such as C#, PowerShell, SQL, Python, PHP etc.

• Set-up kitchen for the day’s business by preparing necessary equipment, utensils and food ingredients etc. at work stations.
• Prepare customers’ orders according to standard recipes and procedures.
• Perform food safety and work safety rules and policies at all times.
• Prepare food ingredients for next day operations.
• Store all food products/ ingredients at the end of the day.
• When necessary, order food items/ ingredients/ dry goods through supplier.
• Perform general washing and cleaning duties, and proper upkeep of work station, equipment and facilities sanitary.
• Perform daily and weekly cleaning duties according to schedules.
• Perform any other duties to be assigned from time to time by superiors.

Job Summary

We are currently looking for a seasoned leader as the Head of IT Security. The incumbent will be responsible for leading the transformation while establishing and maintaining the enterprise vision, strategy, and program to ensure information assets and technologies are adequately protected. This role oversees the development and implementation of security policies, standards, and procedures to ensure the protection of the organization's information systems and data.

Mandatory Skill-set

• Degree in Computer Science, Information Security, Information Systems or a related field;
• At least 12-15 years of experience in IT security & risk management preferably in a large scale organisation;
• Deep knowledge and understanding of internal controls, security frameworks, risk management and IT governance, auditing techniques, threat modeling and risk management principles;
• Good knowledge of enterprise IT systems and components (applications, operating systems, databases, networks, cloud, DevOps;
• Knowledgeable in using various cyber security monitoring and analysis tools and techniques depending on the organization's needs and requirements;
• Familiarity with security technologies such as firewalls, intrusion detection systems, and endpoint protection;
• Familiar with cyber security standards, protocols and frameworks such as NIST, CIS, PCI/ DSS, MAS TRM, ISO standards;
• Experience with Security operations centers (SOC) and setting up SOC models;
• Experience in driving enterprise initiatives for E2E security posture analysis;
• Ability to work with subsidiaries and understand regional security requirements;
• Strong in analytical thinking with attention to detail;
• Excellent communication and inter personal skills.

Desired Skill-set

• CISSP, CISM, CRISC, CGEIT and/or CISA certified.

Responsibilities

• Define and implement the Enterprise InfoSec (IS) landscape and roadmap;
• Responsible for documenting methodologies and tools to mitigate information security or cyber risk for on-prem and clous platforms;
• Prepare reports for information security or cyber risk related reporting, threat awareness and security awareness reports;
• Design and implement secure cloud architecture for various cloud platforms and act as an SME for cloud platforms (AWS, GCP, or Azure) using cloud-native security services;
• Recommend corrective actions or appropriate security controls to mitigate technical risk;
• Conduct Technology Security Risk Assessments on systems throughout their lifecycle to identify and mitigate security risks;
• Assist in the development of policies for conducting cyber security risk assessments and compliance audits;
• Formulate governance procedures for documenting and updating security policy, standards, guidelines and procedures;
• Perform information security or cyber risk assessment activities and assess third party security controls and internal security systems including onsite assessments;
• Establish scope of risk analysis for new technology initiatives and identify security risks in the Tech Obsolescence Risk program;
• Communicate with regulators such as MAS and ensure solutions meet external and internal requirements and guidelines
• Keep abreast of the dynamic cyber threat landscape and identify opportunities for enhancement of IT risk processes;
• Provide regular updates on the overall health of compliance, criticality assessment, audit findings, remediation and action plans.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• General Administrative task & support
• Able to assist in HR documents such as employment letter, contracts, warning letter, memos and maintaining employees records.
• Able to Coordinate appointments for internal and external meetings
• Able to assist in maintaining simple accounts, tracking various expenses & payments, liaising with parties, invoicing, payments etc.
• Able to assist with presentations, prepare agendas, and taking minutes during meetings.
• Others tasks as assigned by superiors

Requirements

• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and other relevant software
• Meticulous and possess excellent communication skills
• Able to multitask and work in fast paced environment

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Profound knowledge of different kinds of beverages

l Ability to manage numerous tasks, assign responsibilities and display high patience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

· Willing to work retail hours (split shift work, weekends and public holidays)

1. Conversation with clients to determine the services that they need.

2. Evaluate clients to locate painful or tense areas of the body.

3. Interview clients to determine of an illnesses or medical conditions that they may have which will keep them from taking proper benefit from massage treatments.

4. Provide clients with knowledge of different types of available massages and suggest appropriate massage therapies for individual clients.

5. Explain massage procedure and provide information about oils and creams used during massage.

6. Perform massaging activities according to each client’s instructions

(pressure and preferred oil / cream)

7. Talk to clients (minimally) during massage treatments to ensure their wellbeing during the procedure.

8. Use aids such as infrared lamps, ice and hot or cold compresses to help with massage.

9. Maintain a constructive attitude and add toward a quality work environment.

10. Help in all areas of massage operation as requested by organization

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Develop, maintain, and enhance applications using Smart400, Polisy Asia, and COBOL.

• Collaborate with cross-functional teams to gather requirements and deliver high-quality software solutions.

• Troubleshoot, debug, and upgrade existing systems to improve performance and reliability.

• Ensure software is developed in compliance with industry standards and best practices.

• Provide technical support and guidance to junior developers and other team members.

• Prior experience in insurance industry applications is preferred.

• Strong analytical and problem-solving skills with the ability to work independently.

CHUAN LAM PRODUCTION PTE LTD is a leading events services company specializing in delivering exceptional experiences from conceptualization to execution. We are currently seeking a detail-oriented and highly organized individual to join our team as a Project & Sales Coordinator. In this role, you will play a critical role in managing projects and providing support to the sales team, ensuring the smooth and successful delivery of our events.

As a Project & Sales Coordinator, you will be responsible for coordinating with various stakeholders, both internal and external, to ensure all aspects of projects are well-managed and executed flawlessly. You will assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records. Additionally, you will support the project team in planning, scheduling, and executing events, ensuring that all operational requirements are met to meet our clients' expectations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple tasks simultaneously, and has a strong interest in the events services industry. We offer a dynamic and collaborative work environment, with opportunities for growth and development.

Responsibilities

• Coordinate with internal teams and external partners to ensure the successful execution of projects
• Assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records
• Support the project team in planning, scheduling, and executing events, ensuring operational requirements are met
• Conduct market research and analysis to identify potential sales opportunities
• Assist in the development of sales strategies and tactics to maximize revenue
• Maintain up-to-date knowledge of industry trends, competitors, and best practices
• Provide exceptional customer service and promptly address client inquiries and concerns

• Proven experience in project coordination and/or sales support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite
• Knowledge of event planning and logistics is preferred
• Ability to work independently and collaborate effectively in a team
• Attention to detail and ability to prioritize tasks
• Ability to thrive in a fast-paced and dynamic environment
• Excellent problem-solving and decision-making abilities
• Flexibility to work evenings and weekends, as required

If you would like to join our team, kindly send your resume to [email protected]

About the role

McConnell Dowell is looking to hire a Project Engineer for our civil marine works project in East of Singapore.

Key Responsibilities

• Assisting Senior Project Engineer and Construction Manager with daily site activities.
• Monitoring/reporting site progress (direct employees and subcontract works).
• Formulation of procedures for construction activities.
• Plan the works and develop look-a-head programmes.
• Liaise with the design coordination team to resolve technical discrepancies including preparing and submitting technical queries and meeting with design consultants as required.
• Manage the schedule of shop drawings and monitor the output of drafters.
• Plan the equipment and material requirements and raise purchase requisitions as required.
• Mentor and manage Site Engineers assigned to your zone/works areas.
• Review the authority approvals required ahead of the works and ensure submissions are made such that the clearances can be achieved before works start.

About You

To be considered for this role, you will have;

• Recognized relevant Degree qualifications and at least 5 years of experience in managing civil marine works.
• Strong in communication between cross-functional teams.
• Able to work alternate 6 days work week.
• Transport pickup at Tanah Merah MRT.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Responsibilites

• Perform consignment vendor management duties for the control of consignment stock level
• Generate inventory status reports daily for monitoring of NIL stock situation
• Monitor shipment from vendors to ensure timely goods receipt for consignment parts
• Administer consignment purchase orders to vendors
• Generate consumption report for reconciliation and billing purposes
• Liaise with warehouse subcontractor and consignment vendors on resolution for stock discrepancies.
• Provide supporting documents for processing and verification of invoices or credit memos from vendors

Requirements

• Diploma from a local Polytechnic
• Team player with good interpersonal and written skills
• Good working knowledge in Microsoft Office (Excel and Word)
• Knowledge in SAP and experience in consignment vendor management would be an advantage

Job Description

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner