Senior ServiceNow Specialist (ITSM, ITOM, CSM)

Key Responsibilities:

1. ServiceNow Solution Design and Implementation:

• Collaborate with key stakeholders to understand business objectives and processes.

• Design and implement scalable ServiceNow solutions that align with digital transformation goals.

• Customize and extend the platform to enhance efficiency, automation, and user experience.

• Optimize ITSM, ITOM, and CSM modules to meet evolving business needs.

2. Capabilities Enablement:

• Lead the effort to enable teams to maximize ServiceNow capabilities.

• Identify training needs, develop training programs for the team and users.

• Drive a culture of self-sufficiency and continuous improvement within the organization.

3. ServiceNow Development and CI/CD:

• Implement CI/CD practices to ensure a streamlined and automated development process.

• Maintain code quality, version control, and continuous integration for ServiceNow applications.

• Collaborate with development teams to deliver high-quality ServiceNow solutions.

4. IT Service Management (ITSM) and IT Operations Management (ITOM):

• Utilize deep product knowledge to optimize ITSM processes, including incident, problem, change, and release management.

• Review existing implementation and implement best practices and optimize ITSM workflows to enhance efficiency and compliance.

• Enhance operational visibility, event management, and orchestration to streamline IT operations.

• Work on CMDB and AIOps integrations to support predictive analytics and proactive incident resolution.

5. Customer Service Management (CSM):

• Design and implement CSM solutions that enhance the customer service experience.

• Drive and enable seamless case management, self-service portals, and knowledge management.

• Integrate CSM with other ServiceNow modules to create a unified customer service approach.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

• ServiceNow Certified Implementation Specialist (CSM, ITSM, ITOM) certification is essential.

• Proven experience in designing, developing, and implementing ServiceNow solutions.

• Deep knowledge of ITSM, ITOM, and CSM modules, as well as ServiceNow platform architecture.

• Proficiency in ServiceNow development and CI/CD practices.

• Strong analytical, problem-solving, and project management skills.

• Excellent communication, collaboration, and mentoring abilities.

• A track record of driving digital transformation initiatives.

Job Highlights

Salary: $18.50 per hour (equivalent to $3400 per month)

Contract Duration: 7 months (eligible for extension)

Working Location: Nearest to Harbourfront MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• • Conducting literature reviews in relation to One Health topics. This can include One Health capacity building, emerging and endemic zoonotic diseases, food safety and environmental dimensions of One Health.
  • Perform scientific writing to produce communication materials, public education resources, and articles on One Health for a range of stakeholders.
  • Conduct horizon scans of One Health research and workforce competencies to produce draft research and workforce development agenda.
  • Prepare World One Health and future activity content to promote One Health
  • Manage administration functions including organisation of workshops, information collation, stakeholder engagements, and basic secretariat functions e.g. arranging meetings, presentation materials, and note-taking.

Job Requirements

• Only Singaporean need to apply.
• Degree in any relevant field
• Proficient in using Microsoft Excel
• Strong communication and analytical skills.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Executives Role (experience overseeing 1 – 2 staff)

Job Responsibilities:

• Liaise with Institutional HR for necessary instructions & documents required for payroll processing.
• Perform monthly payroll computation of various cost centers.
• To be involved in month-end closing and accounts reconciliation.
• Process employees' claims, IR8A, and all other related tax forms and filings.
• Responsible for CPF contribution/refund.
• Attend to enquiries from employees.
• Handle ad-hoc activities as and when requested.

Job Requirements:

• At least 5 years relevant payroll experiences
• Diploma in any discipline
• Meticulous with an eye for detail
• A team player with a positive attitude and customer-oriented mindset
• Strong interpersonal, communication, and analytical skills
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

About us

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

At SCC we believe that:

· Utilizing our individual strengths as neighbours makes anything possible.

· We have the potential to develop into a network of people who support one another.

· In times of need, we help others by giving back to them, and we receive in return.

· This community can serve as a setting for self-help, encouragement, and mutual support.

Our Approach

Adopting an all-encompassing strategy, we utilize the community to stimulate reciprocal assistance via social ties and inclusivity, with the objective of enabling low-income and susceptible households and realizing the complete potential of the upcoming generation for revolutionary transformation.

What are we looking out for?

As an I.T Support Executive, the ideal candidate shall assist in Management and team operations providing administrative support, including basic IT support for current and new drives and initiatives.

The ideal candidate shall support and work closely with the Administration Manager to ensure the smooth operations of the organisation and in general administration.

About the role of IT Support Executive

· We are built on strong values and ethics and are seeking like-minded candidates to join the team where tech meets heart, and every troubleshooting session is a step towards helping those in need. Reporting to: Admin & Operations Manager and Deputy Director and support following aspects of scope:

Technical Support / Maintenance and Monitoring / User Support and Training / System Administration / Project Support / Problem-Solving and Troubleshooting / Collaboration and Coordination

Responsibilities:

· Day-to-day IT helpdesk support, hardware setups, etc. Server Administration and Network / Firewall / VPN / Synology maintenance.

· Manage and configure POS and ERP system settings. Support and manage store opening projects across multiple regions.

· Liaise with HQ IT for all group initiatives, protocols and systems implementation.

· Provide and troubleshoot comprehensive level 1 and/or level 2 helpdesk support for internal team.

· Facilitate and set-up AVS/video conferencing before for general meetings.

· Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, and shared storage running at peak performance and working to prevent downtime.

· Upkeep and ensure that IT hardware/software are running smoothly in working order and up to date.

· Manage software licenses, ensuring that it is up-to-date and timely renewals & streamline and maintain IT-related contracts with clear SLAs.

· Ensure and safeguard proper management of data through migration/backup missions.

· Collaborate on projects, adding inputs and contributing to the success of implementation.

· Ensure that IT-related policies are current, and organised, concurrently be updated on new developments in IT sector.

· Any other ad-hoc duties as assigned by Admin & Operations Manager.

Requirements:

· Degree/Diploma in Computer Science, Computer, Information Technology, Electronics Engineering, or equivalent or related studies with 3 to 5 years working experience or more. Minimally at least 2 years of IT experience. (Fresh Graduates are welcome to apply.)

· Good experience in Windows, Networking and Firewall administration, maintenance and technical support. Experience with hardware and system network, including conferencing applications and Audio/Video equipment, and proficiency with Microsoft 365 & Windows applications.

· Experience in configuring and troubleshooting network connectivity issues and good communications with all levels of team and problem-solving skills.

· Ability to articulate complex technical concepts in simple language.

· Team player and be independent in executing work-related jobs. Occasional travelling might be required.

· Demonstrated written communication skills to create useful support logs/reports. Good analytical and problem-solving skills to troubleshoot and diagnose issues.

· Strong in project and time management skills to provide updates and fixes within a promised time frame. Ability to work independently with a proactive skills, strong ability to multitask.

· Customer service and collaboration skills to interact professionally and positively with internal and external stakeholders.

· Will be an added advantage to possess Tech Certifications (CompTIA A+, MS365 Admin).

We provide:

• Career development opportunities
• Flexible working hours
• AWS / Bonuses
• Health insurance
• Wellness programmes and many more…

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection use, and/or disclosure of personal data by SCCFSC to carry out its nature of business in compliance with the relevant provisions of the Personal Data Protection Act 2012 © 2024 South Central Community Family Service Centre Privacy Policy.

Job Highlights

Salary: $4500 - $6000 per month

Contract Duration: 6 months (Maternity Cover)

Working Location: Nearest to Stadium MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Reviewing of policies and procedures and follow up with respective stakeholders.
• Perform compliance testing to identify gaps and follow up with stakeholders for timely closure of remediation actions.
• Collate data and prepare reporting for management purposes.
• Contribute in cross-team projects relating to business process improvements.
• Review and assess audit findings to recommend if improvements need to be made at a corporate level.
• Follow up on action plans to address audit findings so that root causes are adequately addressed.
• Coordinate with internal stakeholders and service provider to schedule and plan for audits
• Monitor service provider’s performance to ensure timely and quality completion of audit reports and other deliverables.
• Assist team member in the review and processing of applications.
• Implement initiatives to promote good governance practices within organizations and stakeholders

Job Requirements

• Only Singaporean need to apply.
• Min Diploma qualification in Business or Accountancy, ACCA or equivalent.
• Working experience in audit and project management field.
• Experience in using Business Systems (e.g., Workday, Share Point, Tableau, Micro Strategy) is advantaageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Responsibilities

1. Accounts Payable

2. Accounts Receivable

3. Any task assigned by the Finance Manager

Requirements

• At least 3 year(s) of working experience in accounting
• Fresh graduates are welcome.
• Meticulous, Independent and Highly driven individual who is willing to learn and passionate about the job
• Team player and good working attitude
• Good communication and interpersonal skills
• Certificate in Business Studies (ITE)/Diploma in Accountancy)

1. Project Management Support
- Assist Project Manager in tracking project timeline and milestones, review the completeness of deliverables and support governance/audit work.
- Facilitate sprint activities, and also cover functional, data and technical requirement sessions with user, application vendor and third-party team running the system interfaces.

2. Business Analysis Assistance
- Support business analyst to identify and escalate any requirements and design gaps.
- Perform functional testing together with user, coordinate performance, security testing and migration acceptance.
- Manage pre and post go-live activities and ensure tasks are completed by all parties.

3. Training and Change Management Support
- Support briefing/training activities and assist users in change management work.

4. Data Migration & Archival Facilitation
- Coordinate and review data migration request, oversees extraction and transmitting of data from legacy to new system.

5. Operational Support
- Support immediate rollout and situational reporting activities.
- Manage daily operations for production issues, service requests, and other operational matters, including reporting to stakeholders, managing escalations and removing impediments as required.

6. Vendor Performance Monitoring
- Monitor vendor performance for issue resolution and propose areas of improvement for operational efficiency, ensuring that vendor services align with contractual obligations.

7. Ad-hoc Assignments
- Undertake ad-hoc tasks/assignments as required.

Specific Requirements

- Degree in Computer Science, Infocomm Technology, or related field.

- Minimum 3 years of experience in project management and business analysis role, preferably in the implementation and maintenance of complex IT systems with multiple interfaces to external entities.

- Project Management Professional (PMP) certification and Certified Business Analysis Professional (CBAP) or similar certification will have added advantage.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

This role is responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (e.g. file transfer, API gateway) in non-Production and Production environments on AWS. He also needs to ensure the platform adherence to IT compliance requirements.

Requirements:

• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

We want you and we would like to journey with you to help you achieve your career purpose that commensurate with an attractive benefits/ commission and an integrated work life harmony.

Roles and Responsibilities

• Make outbound calls to prospective clients using provided scripts and leads.
• Persuade potential clients to schedule a tentative appointment with our sales representative.
• Data Management: Performing accurate data entry and maintaining records of leads and appointments.
• Recruit, train and supervise other telemarketers under the team.
• Talent Acquisition: Recruitment of potential sales managers, via cold-calling and scheduling interviews (This responsibility will be handed out once the call support specialist has mastered the other above responsibilities).

The ideal candidate will be:

• Highly Organized: You can manage multiple tasks efficiently.
• Detail-Oriented: You pay attention to the finer details to ensure accuracy.
• Time-Savvy: You manage your time effectively to meet deadlines.
• Articulate: You communicate clearly and professionally. Good phone etiquette is a must.
• Hardworking: You are dedicated and take pride in your work.

Requirements:

• Minimum a diploma certificate
• Proficient with technology and office software, such as Microsoft Outlook, Google Calendar, Google Sheets.
• Fluent in written and spoken English. It will be a huge advantage if you are strong in another language to communicate with potential clients.
• Proven experience as Talent acquisition consultant / HR consultant / or similar position will be an advantage.
• Min. 2 years of customer service/ Telemarketer/ cold calling in a call center environment experience.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality.
• Willing to learn the trades of recruitment
• Able to work independently and be a team player.

ECAS Consultants Pte Ltd

Established Civil & Structural Engineering Consultancy Firm is looking for:

Resident Technical Officer

Diploma in the civil discipline or equivalent.

Accredited by JAC of IES/ACES as QSS.

Min. 3 years of relevant experience in supervision of LTA projects

Not just another job, be a part of #Teamsmart

Be part of a new era in automotive excellence. Cycle & Carriage is looking for ambitious and passionate individuals to be part of our smart team.

Our Value Proposition

* It’s a #smart time to join now, if not when?
* Backed by Cycle & Carriage; Singapore’s leading automotive group for over 120 years
* Jumpstart Package to propel you towards unparalleled success in sales
* Competitive Monthly Salary
* Attractive C&C Confidence Assurance Package

The Role

As a smart Sales Executive, you will report to the smart Head of Operations selling the smart brand story, automotive innovation, and a lifestyle that sets smart apart. You will be a dedicated brand ambassador for smart, driven to champion the smart brand to seed awareness and consideration in people's minds. You will offer the highest standards of sales consultation and customer service to deliver Exceptional Journeys to our smart customers, and actively pursue sales to exceed individual targets and the Company's overall targets.

You will be considered for future progression opportunities as our smart operations scale over time.

Responsibilities

* Actively champion the smart brand story as part of the sales process to build awareness and consideration in consumers' minds
* Listening to customer requirements and presenting product appropriately to make a sale.
* Maintaining and developing relationships with new and existing customers
* Demonstrates high degree of integrity and genuineness when handling customer's queries
* Willing to "walk that extra mile" by making valuable contributions to improve customer experience
* Always hungry in the pursuit of sales and enjoy working in an entrepreneurial environment

Job purpose

A team lead who will be responsible for the Financial Accounting and Management Reporting functions in a Finance Shared Services environment supporting healthcare organizations.

Duties and Responsibilities

• Supervise and lead a team of staff in the section in handling day-to-day financial matters, month-end and year-end accounts closing, including the preparation and/or review of the monthly, quarterly and year-end audit schedules and financial reporting packages
• Responsible for the good quality of the balance sheet
• Review internal charge and reclassification requests
• Review Bank Reconciliation and resolve reconciling items
• Review miscellaneous receipts and follow up on unaccounted sums
• Investigate and resolve user's queries
• Responsible for inter-company and related company's transactions and balances and resolve reconciling items
• Responsible for GST and other statistical submissions
• Liaising with internal and external auditors on audit matters
• Liaising with tax agent on corporate tax and GST matters
• Work with Grants GL teams to resolve issues
• Lead and participate in process improvement projects

Requirements

• Degree in Accountancy or ACCA equivalent
• At least 3 years of relevant working experience, with 1 year experience in a supervisory position
• IT savvy - proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Hands-on experience with SAP system will be an advantage
• Prior audit experience will be an advantage
• Strong interpersonal, communication and analytical skills
• Meticulous, motivated, committed, resourceful and able to work independently

JOB SUMMARY

Navigate Amphibious vehicles through the city streets of Singapore.

RESPONSIBILITIES

• A professionally qualified, experienced captain of a vessel. As a captain, your main objectives are as follows:
• Complete a vehicle inspection of the Amphibious vehicles every morning before arriving at the starting point
• Oversee the safety of your passengers and crew, and navigate the roads during your assigned tours within the allotted time frame
• Be informative, pleasant, and upbeat as you interact with your passengers.
• Other duties include –helping passengers onto and off the Amphibious vehicles and maintaining the cleanliness of the Amphibious vehicles.

KNOWLEDGE, SKILLS & ABILITY

• Complete vehicle inspection every morning and every evening.
• Safely navigate the city streets and waterways of Marina Bay.
• Provide accurate passenger counts and maintain precise ticket counts.
• Keep open communication with management and assist with the departure of the Amphibious vehicles
• Convey a sense of professionalism in appearance.

OTHER QUALIFICATIONS

• Have Steersman with or without Class 4 & Vocational licence
• Pass an approved eyesight test
• Must be able to work on Weekends and Public Holidays
• Preferable to have CPR/First Aid Certification
• Must be able to assist in safety drills and vehicle inspections.

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

* Basic Salary & Incentives Scheme

* AWS

* Medical & Dental Benefits

Responsibilities

• To handle counter, email and telephone enquiries for all classes of general insurance.
• To provide insurance quotations and process motor insurance applications, renewals, extension, cancellation and issuance of insurance documents for all general insurance products including requirements under GIAS.
• To monitor and follow up on all aspects of customer support in spoken/ written form.
• To carry out telemarketing calls and marketing campaigns when required.
• To cross-sell all classes of general insurance in spoken and written form.
• To carry out daily opening and closing procedures such as checking of transaction records, NETS and Credit Card terminals.
• To assist the Operations Executive in daily operations and any ad-hoc projects/ assignments.
• To ensure training hours under CPD requirements and to comply with all regulatory requirements by the relevant authorities.

Requirements:

• Certificate in General Insurance (CGI) or BCP, PGI & ComGI will be advantageous.
• At least 1 year's work experience in a similar capacity preferred.
• Possess a courteous and helpful personality.
• Pro-active with a positive mindset.
• Passion in delivering customers' satisfaction.
• Fresh graduates with related qualifications are welcome to apply.
• Experienced and matured workers in the insurance industry may also apply.

The incumbent shall be part of the Finance Shared Services team and responsible for discharging the following duties:

Duties and Responsibilities

• Handle day-to-day financial matters, month-end and year-end accounts closing (such as assessing the adequacy of accruals/provisions), and preparation of the monthly and year-end audit schedules and financial reporting packages
• Liaise with various departments in the collection of information and documents
• Process internal charge and reclassification requests
• Process miscellaneous receipts and follow up on unaccounted sums
• Identify and perform clearing for offsetting transactions for balance sheet accounts
• Prepare bank reconciliation and resolve reconciling items
• Investigate and resolve user’s queries
• Prepare GST and other statistical submissions
• Assist on corporate tax, internal and external audit matters
• Work with Grants and Intercompany GL teams to resolve issues
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to take pleasure and work within tight deadlines
• Have a good command of the English language
• Independent, meticulous and with positive attitude

The incumbent shall be part of the Finance Shared Services team and responsible for discharging the following duties:

Duties and Responsibilities

• Handle day-to-day financial matters, month-end and year-end accounts closing (such as assessing the adequacy of accruals/provisions), and preparation of the monthly and year-end audit schedules and financial reporting packages
• Liaise with various departments in the collection of information and documents
• Process internal charge and reclassification requests
• Process miscellaneous receipts and follow up on unaccounted sums
• Identify and perform clearing for offsetting transactions for balance sheet accounts
• Prepare bank reconciliation and resolve reconciling items
• Investigate and resolve user’s queries
• Prepare GST and other statistical submissions
• Assist on corporate tax, internal and external audit matters
• Work with Grants and Intercompany GL teams to resolve issues
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to take pleasure and work within tight deadlines
• Have a good command of the English language
• Independent, meticulous and with positive attitude

Lucence is a precision oncology company headquartered in Singapore that specializes in non-invasive early cancer detection. Operating dual laboratories in Singapore and Silicon Valley, Lucence is recognized as the first Asian-headquartered healthcare company to receive Medicare coverage.

Join us in bringing ultrasensitive early cancer detection to more people by being part of the team as a Research Scientist.

[Key Responsibilities]

• Drive development and automation of novel next-generation sequencing workflows or genomic medicine technologies.
• Propose, design, plan, execute, and interpret laboratory experiments to implement new molecular assays and improve current assays.
• Design, plan, and lead studies for analytical and clinical verification and validation.
• Author, review, and maintain internal workflows and protocols of validated molecular diagnostics assays.
• Analyse genomic data and publish/present work in peer-reviewed journals and international conferences.
• Collaborate closely with top-tier scientists, doctors, bioinformaticians and software engineers to develop new technologies and/or assays.

To be a good fit for this role, you would have:

• A PhD in Molecular Biology, Cancer Biology, Genomics, or related field.
• A proven track record of quick learning.
• Strong background in molecular biology, including PCR, RT-PCR, genotyping and NGS.
• At least 1 years of working experience in the development of molecular assays, with significant hands-on expertise in troubleshooting, implementing, and optimising assays.
• Strong self-motivation, resilience, adaptability, and a keen interest in learning. You will be working with world-class scientific and medical expertise, and be ready to be challenged every day.
• Excellent communication and presentation skills.

The following would be advantageous, but not required:

• A deep understanding and knowledge of oncology and/or genomics.
• Proficiency in R or Python.
• Experience in validation of NGS assays in a CLIA-compliant manner.
• Fluency in variant annotation and interpretation and use of genome databases such as COSMIC, ClinVar, Varsome, Ensembl, and OncoKB.
• Ability to interpret genomic data in patient- and treatment-specific contexts.
• Good track record of publications.

Specific title and responsibilities may be calibrated to match a given candidate’s experience.

We are seeking a candidate to perform key administrative, secretarial, and coordination functions for the Group Chairman Medical Board Office (GCMBO). You will assist the manager(s) in their daily operations and provide administrative support for the Office. Additionally, you will work closely with colleagues from external departments, and other stakeholders to facilitate work processes integration, coordinate meetings, and plan and organise events or outreach activities.

You will provide general administrative support to the SingHealth Duke-NUS Disease Centres (SDDCs), such as coordinating work plans and combined meetings/retreats. Furthermore, you will provide secretarial support to the SingHealth Medical Board in cluster-wide medical manpower and in Junior Doctors’ activities/initiatives, as well as handle matters relating to business travel. Additionally, you will provide support in the implementation of new initiatives and projects.

Requirements:

• Diploma in any discipline with at least 6 years of working experience
• Experience in administration, operations and/or management support functions in healthcare setting will be an added advantage
• Proficient in Microsoft Office
• Good verbal and written communication skill
• Good interpersonal skills and ability to work both independently and in a team

Job Descriptions & Responsibilities

For hiring

• To co-ordinate with operations department for manpower requisition.
• To plan and arrange for recruitment drive.
• To handle recruitment - Placing job advertisements, attend to walk-in applicants, schedules for interview from all area (on-site, outdoor and office).
• To complete the whole hiring process.
• To fill up job order form from various agencies, halfway houses, e2i, yellow ribbon, as well as making contact to get job seeker refer to us.
• To conduct outdoor recruitment.

For Operations

• To monitor the attendance and movement of relief workers.
• To assist in deployment of relief workers.
• To record and consolidate relief workers attendance.
• To discuss on manpower movement for new projects.

For General HR matter ( as and when needed)

• To assist in general HR administration paperwork.
• To attend to any queries / clarifications pertaining to HR matters.

Job Requirements

• At least 2 years working experience in cleaning industry.
• Good communication and interpersonal skills with ability to interact with all levels of staff.
• Able to work in fast pace environment.
• Able to multi-task with strong office administration skills.

Responsibilities:

• Prepare and cook high-quality dishes in accordance with company standards and recipes.
• Plan menus that reflect seasonal ingredients and meet customer expectations.
• Supervise kitchen staff and coordinate food preparation schedules.
• Ensure food safety and sanitation practices are followed at all times.
• Manage kitchen inventory, including ordering and stocking ingredients.
• Monitor food costs and work within budgetary guidelines.
• Train and mentor kitchen staff on proper cooking techniques and procedures.
• Develop new recipes and innovate on existing menu items.
• Maintain a clean and organized kitchen environment.
• Collaborate with management on menu planning, staffing, and customer service issues.

Requirements:

• Proven experience as a chef or cook in a similar role.
• Culinary degree or equivalent certification preferred.
• Strong knowledge of cooking methods, kitchen equipment, and best practices.
• Ability to work well under pressure in a fast-paced environment.
• Excellent leadership and communication skills.
• Attention to detail and creativity in food presentation.
• Understanding of food safety and sanitation regulations.
• Availability to work evenings, weekends, and holidays as needed.

JOB SUMMARY

The Customer Service Property Executive is responsible for delivering exceptional service to tenants and residents, acting as the main point of contact for all customer-related inquiries and issues. This role involves managing tenant relationships, addressing concerns, and ensuring a smooth and positive experience for all residents. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a strong understanding of property management operations.

Key Responsibilities

Tenant and Resident Relations

- Serve as the first point of contact for all tenants and residents, responding to inquiries, complaints, and requests in a timely and professional manner.

- Build and maintain strong relationships with tenants by providing personalized and attentive service.

- Conduct regular check-ins with tenants to ensure satisfaction and address any issues proactively.

Customer Service Management

- Handle all incoming communication (phone calls, emails, text messages) from tenants and residents, ensuring prompt and effective resolution of issues.

- Manage service requests and coordinate with the maintenance team to ensure timely completion of repairs and other tasks.

- Follow up with tenants to confirm that issues have been resolved to their satisfaction.

Lease Administration Support

- Assist in the lease administration process, including onboarding new tenants.

- Ensure that all lease-related inquiries are handled accurately and efficiently.

- Support the team in preparing and issuing lease documents and notices.

Property Management Assistance

- Provide administrative support to the team, including maintaining records, updating databases, and preparing reports.

- Assist with the coordination of property inspections, move-ins, and move-outs.

- Help manage the property's amenities and common areas, ensuring they are well-maintained and meet residents' needs.

Complaint Resolution

- Address and resolve tenant complaints in a calm and professional manner, escalating issues to the Property Manager when necessary.

- Implement conflict resolution strategies to maintain a positive and harmonious living environment.

Qualifications

- No prior experience in property management required, training will be provided.

- Minimum of 1 year of experience in customer service, property management, or a similar role.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and a customer-focused mindset.

- Proficiency in Microsoft Office Suite.

- Ability to multitask and manage time effectively in a fast-paced environment.

Desirable Skills

- Strong organizational skills and attention to detail.

Working Conditions

- The role requires regular interaction with tenants and residents, often in a busy or high-pressure environment.

- Commute between office and various projects.

- May require occasional evening or weekend work to attend to emergencies.

he incumbent shall be part of the Finance Shared Services (FSS), Sundry Billing team. The person shall be responsible for the following:

• Perform customers debt collections, including sending email reminders.
• Prepare fee collection report.
• Compute commission charges for Credit Card & PayLah payment.
• Perform bank charges posting and bank statement reconciliation.
• Perform computation of late fees.
• Monitor Accounts Receivable (AR) ageing and follow up actively to reduce AR days.
• Liaise with customers / institutions on billing matters / disputes.
• Monthly download AR details report.
• Month-end to assist in payment receipts postings.
• Any other ad-hoc duties assigned.

Job Requirements:

• Minimum GCE ‘O’ level or Diploma in Accountancy or equivalent.
• Experience in Accounts Receivable or Accounting is preferred; Candidates without experience are welcome to apply.
• Experience in SAP is preferred.
• Proficient in Microsoft Office.
• Possess good communication skills to communicate with stakeholders of all levels.
• Able to work under pressure and within tight deadlines.
• Outgoing personality that enjoys working with people.
• Meticulous, high integrity and have a positive work attitude.

Job Description:

• Work with the Director of Business Development to establish clear, identified and achieveable sales targets
• Proactively secure new accounts for meetings and events market segment of the hotel in line with overall financial business mix objectives and implements strategies and action plans and clinch potential business
• Maintain a high level of exposure for the hotel in the agreed segment through direct sales solicitation, telephone, fax, contact and written communication
• Arrange familliarization/ site inspection trips to Hotels by major clients
• Conduct market research and competitor surveys
• Prepare daily and other reports as needed
• To carry out any other duties and responsibilities as assigned

Job Requirements

• At least 3 years management experience with international hotel chain particularly in Sales & Marketing/Catering Dept.
• Minimum Certificate / Diploma in Sales & Marketing
• Knowledge with Microsoft Office.
• Able to thrive in a highly competitive environment.
• Able to manage large and diverse staff in a localised setting.
• Possess essential and decisive leadership traits and be able to impart knowledge to junior employees.
• Demonstrate a strong customer service mindset.
• Well groomed, presentable and able to articulate ideas well.