We are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.

Responsibilities:

Team Leadership:

• Supervise and mentor a team of 3-4 helpdesk and technical support staff.
• Delegate tasks, provide coaching, and conduct performance reviews.
• Foster a collaborative and supportive team environment.

Technical Support:

• Resolve complex technical issues when necessary, working alongside the technical support team.

Ticket Management:

• Oversee the efficient closure of customer tickets, ensuring timely resolution.
• Prioritize and assign tickets to team members based on expertise and workload.
• Track key performance indicators (KPIs) related to ticket resolution times and customer satisfaction.

Communication & Collaboration:

• Act as a liaison between the helpdesk team and the product development team.
• Effectively communicate technical issues and customer feedback to the product team.
• Provide clear and concise updates to customers regarding their support tickets.

Qualifications:

• Minimum 2 years of experience in a technical support or helpdesk environment.
• Proven ability to lead and motivate a team.
• Excellent problem-solving and analytical skills.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in relevant technical support tools and ticketing systems.
• Ability to work independently and as part of a team.

About Us

RAM E PTE LTD is a thriving IT company with a passionate team. We're on the lookout for an organized and detail-oriented Online Sales Exec to join our fantastic Online Sales team.

What You'll Do

• Process online orders of various platforms (Shopee, Lazada, Amazon) efficiently and accurately.
• Manage the packaging and shipping of parcels, ensuring accuracy
• Provide administrative support to the sales team, including filing, data entry etc.

You're a Perfect Fit If You :

• Passed GCE O Level
• Pay excellent attention to detail and accuracy.
• Are proficient in Microsoft Office Suite, especially Excel.
• Have strong written and verbal communication skills.
• Have the ability to work independently and as part of a team.
• Have a positive attitude and a willingness to learn.

Bonus Points If You Have

• Experience with Logistics / Sales

What We Offer

• A competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and growth.
• The chance to make a real impact on a growing company.

Ready to Join Our Team?

If you're a detail-oriented whiz with a passion for accuracy, we want to hear from you!

Please submit your resume and cover letter to [email protected].

ONLY SINGAPOREANS / PR MAY APPLY.

We look forward to hearing from you!

Additional Information

• Start date: As soon as possible
• Salary: Competitive
• Location: EUNOS AVENUE 3 (NEAREST MRT = EUNOS)

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

Job scope:

• Set-up and Operate CNC Milling machines
• Maintain daily production outputs
• Check materials and prepare tools required for production.
• Perform preventive maintenance of CNC machines
• Carries out duties as assigned by production supervisor/planneer

Requirement:

• Preferably 1 to 2 years’ experience in setting up and operating CNC Milling centre
• Experience in setting up multi-axis CNC milling centre is an advantage
• Able to interpret mechanical drawing & symbols
• Good communication skills and able to work as a team
• Able to handle work under pressure and meeting dateline.
• Min Nitec in Precision Engrg & Aerospace or other engineering field
• Those without qualification but with relevant working experience are welcome to apply

Location & Working hours

• 5 1/2 per week ( Mon-Fri: 8.30am - 5.30pm, Sat: 8.30am - 12.30pm)
• UBI

Roles & Responsibilities

• Lead and manage OS teams, ensuring efficient operations, high-quality service delivery and effectively prioritizing tasks to achieve goals under tight deadlines.
• Manage the OS contract portfolio to ensure alignment with corporate policies.
• Spearhead tender/contract review exercises for Workplace Services.
• Plan and execute key initiatives and projects to enhance the workplace experience and boost employee productivity.

Job Requirements

• Degree holder, preferably in business administration or logistics management.
• Preferably with 2 years of diverse work experience with at least 1 years in a managerial role within a large organization.
• Good interpersonal skills, including written and spoken communication.
• Proficient in MS Office and G Suite.
• Detailed, organised, and able to work independently.
• Resourceful, self-motivated, and able to multitask.

1. To assist Project Manager in project planning/scheduling by using Microsoft Project or any other project management software that specified in the project specification

2. To manage the project’s drawing office and to prepare workshop drawing schedule

3. To coordinate with architectural, M&E coordinators and sub-contractors in the workshop drawings preparation

4. To liaise with sub-contractors/suppliers on the structural materials proposal

5. To organize and manage in seeking consultant’s approval on workshop drawings and materials proposed

6. To manage in technical documents distribution control to ensure that drawings and other technical information used in the project site are the latest approved copy

7. To organize and carry out self-inspection on all critical stage of construction works, eg. Piling, precast component installation, concreting works, etc. and are satisfied with the quality standard prior to arrange inspection by the consultant’s supervisors

8. To monitor and control sub-contractor/suppliers performance and to ensure works are being carried out according to the time allocated and to the required quality standards

9. To assist Project Manager in preparing progress report, Power-point presentation, etc.

10. All works process is to be carried out in accordance with the company’s Integrated Management System (IMS)

11. To ensure that all WSHE aspects and measures at site are fully complied with

12. Any other duties assigned by your superiors.

• Overall 10+ years of experience in IT End User Support domain.
• Previous experience of Team Lead / Tech Lead position for at least 5 Years.
• Deep understanding of End User Computing environment including Networking and Security.
• Critical thinking ability and solution minded.
• Provide technical and thoughtful leadership to End User On-Site Support team.
• Manage daily activity of On-Site Support Team to ensure the smooth functioning of IT Support operation.
• Provide mentoring, assistance and feedback to the team on all technical matters and team deliverables.
• Monitor and evaluate IT staff progress, assist with training, set goals, and ensure overall user satisfaction.
• Participate in discussions with customers to crystallize business requirements and change requests.
• Proven verbal and written professional communication in English.

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY
The Admin and Finance Executive is responsible for administrative and finance duties, providing support to SRSF as well as supporting HCSA central corporate service functions. Administrative responsibilities include supporting tenancy administration, receptionist and office.
The Admin and Finance Executive will also be responsible for supporting the central Finance function of HCSA Corporate Services at SRSF, integrating into existing processes and systems in the areas of Accounts Payable, Accounts Receivable, General Ledger, preparing accurate financial and management accounting reports to HDB according to the accounting standards and related statutory and other regulatory requirements in Singapore.

DUTIES AND RESPONSIBILITIES

Finance

1. Process all payments to HDB and other suppliers and vendors in a timely manner

2. Prepare and submit in a timely manner, accurate payment claims to funder and to monitor receipt of payment due to HCSA

3. Reconcile and ensure that payment made to HCSA is accurate based on number of live Tenancy Agreements or any other agreed-upon basis per Contract

4. Collection of rent and other fees from Authorised Tenants/Authorised Occupiers and follow-up with debt-collection

5. Banking and tracking of bank deposits

6. Ensure financial data are updated and recorded in a timely manner using HCSA Finance Management System

7. Contribute to the preparation of monthly income and expenditure statements/reports

8. Support audit exercises by preparing and providing all contracts and agreements, AP/AR documentation etc.

Tenancy Administration

9. Provide administrative support for the management of tenancies including preparation of new tenancy agreements, process renewals and terminations of tenancies

Receptionist and Office

10. Support reception duties, visitors’ management

11. Answer calls from the public and provide accurate, satisfactory answers to queries and concerns, escalating to the appropriate personnel for attention and follow-up where necessary

12. Ensure proper filing, documentation and data entry as required

13. First point of contact for feedback received through various channels (e.g. e-form, feedback box etc); disseminate for follow-up to the relevant personnel.

14. Sort and distribute incoming mail (tenants’ mail will be sorted and distributed by Operations Executive)

15. To manage office inventory, track and monitor office inventory to ensure office functionality, and to order such supplies when needed

16. Serve as point of contact between HCSA HQ and SRSF and provide administrative support at SRSF for central Corporate Office functions

Secretarial and Administrative Functions

17. Purchase and maintain the necessary insurance for the operations of the facility (excluding staff insurance which will be covered by central HR function)

18. Assist to prepare and submit reports to HDB when necessary, such as feedback reports, incident reports etc.

Others

19. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Diploma in Finance/Accountancy

2. Minimum 2 years’ relevant working experience

3. Knowledge in using Finance Management System

4. Proficient in data visualization, data analysis computer applications

Salary commensurate with experience. Venue of Work: Yio Chu Kang

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Manager, Administration and Operations is to ensure smooth day-to-day operations of the Single Room Shared Facilities (SRSF) project, ensuring safety and security of the house with a user-centric perspective. This role oversees all administrative, residential and operational aspects of the programme.

This role oversees all administrative, residential and operational aspects of the programme including supervision of staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site, attending to, addressing and reporting feedback, issues, conflict or grievances of the Authorised Tenants/Authorised Occupiers.

ROLES & RESPONSIBILITIES

Oversee day to day safety and security functions

1. Supervise staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site

2. Supervise handling day to day general queries from the residents and visitors of SRSF

3. Plan, implement, supervise and review security access control systems; address potential and actual security issues through recommendation, implementation and review of action plans

4. Plan, supervise and review the implementation of emergency response and crisis management plans

5. Oversee the implementation of supervision, room inspection and oversight of Authorised Tenants/Authorised Occupiers to ensure their safety and overall well-being

6. Develop, review and oversee the enforcement of facility rules, management of disciplinary issues and incidents

7. Ensure proper documentation and timely submission of reports

8. Ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan, conduct regular reviews and make recommendations for adjustment when necessary

9. Manage communication amongst HCSA staff, sub-contractors and Housing Development Board-appointed (HDB) Facilities Management Company

Maintenance of SRSF

1. Oversee all housekeeping and maintenance related matters, including key press, store, stock take, room and facility inspection, cleaning of common areas and refuse collection as well as coordinating with internal stakeholders and external contractors and vendors for necessary maintenance repairs

2. Oversee regular maintenance check and shelter inspection are conducted to maintain effective operation, cleanliness and hygiene of facility

3. Oversee regular facility inspection and security check to maintain effective operation, safety and security of the facility in the night

User-centric Service Delivery

1. Oversee the provision of residential support related to facility operations as assigned (administrative and operational)

2. Admission support – Assist in the admission and orientation of new SRSF residents

3. Promote neighbourliness – Provide guidance, support and mediation, working collaboratively with other teams, to uplift the residents to achieve stability, self-reliance and social mobility

4. Programme support – Assist in logistical matters for effective functioning of facility and activities facilitation

5. Ensure proper handover and follow-up from night security guards (HDB Facilities Management)

6. Ensure effective and efficient utilisation of facilities including common activities rooms/areas, kitchens, and other recreation rooms

7. Attend to feedback and report on their status to HDB

IT Support

1. Oversee IT support in operation and administrative work for the effective functioning of shelter

Staff Management

1. Responsible for manpower resource planning and allocation for the Residential (operational) team

2. Guide, train and supervise staff in executing of roles and responsibilities

3. Oversee performance management for the operations team to achieve Key Purpose Indicators

4. Manage disciplinary and human resource related issues with guidance from PCO (HR) and ensuring compliance to policy and legislation

5. Advocate for diversity and an inclusive organizational culture

Stakeholder relationships

1. Collaborate with other teams in fulfilling global objectives of the programme

2. Manage communications and feedback from stakeholders and team members

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management / leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

Work Dynamics - Integrated Facilities Management

​

Duties and responsibilities

• Provide superior customer service to meet on-site client’s expectations
• Oversee and manages cleaning and soft service operations on site. Ensure positive work experience for all users.
• Managing cleaning vendors and ensure reporting is submitted regularly.
• Ensuring the office, meeting rooms, pantry, cleanroom and warehouse area are clean, tidy, secure and in line with workplace safety requirements

Procurement & Vendor Management

• Assist in the management of vendors on site to ensure they perform to the required standards (including inspection of vendors’ works, regular training and meetings)
• Assist in the procurement of vendors and services when required
• Assist in contract management for vendors

Finance Management

• Assist in annual budget for OPEX.
• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Ensure prompt and accurate management of purchase orders in JDE

Health & Safety Management

• Conduct regular audits and site walks to ensure safety procedures on site are in place and working
• Assist in carrying out safety procedures and investigation when needed

Site Operations Management

• Assist in the implementation of Best Practice operations
• Conduct site inspections and assessments to ensure all cleaning procedures and performance measures are maintained at all times
• Seek ways to constantly reduce costs and improve operational standards
• Maintain premises in neat and good working condition at all times
• Coordinate with vendors to ensure that pantry and vending machine items are always in stock
• Lead meeting with client / stakeholder on cleaning and soft services operations.
• Weekly presentation on site operation and expenses

Risk Management

• Assist in the implementation and management of property risk management program
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
• Achieve Key Performance Indicators and Service Level Agreement targets

Required Qualifications & Experience

• At least 2 to 3 years of prior experience in facilities, property management, hospitality or related field preferred
• Minimum diploma in any related discipline
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
• Understanding of cleaning operations and cleanroom cleaning will be advantageous.
• Able to cooperate and work well with others to meet targets
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards
• Able to interact with the client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Has a customer-oriented attitude
• Proven ability to manage multiple and complex operational matters on a daily basis
• Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner

We are seeking a dedicated English Language teacher, one who loves to impart skills and knowledge in reading, writing, speaking as well as listening.

He or she must have a tertiary degree in a related field and be very fluent in speaking and writing Standard English. He or she must love teaching in small group settings, focusing on students of diverse backgrounds and levels.

Reporting to: Sales & Marketing Manager

Position Overview: We are seeking a dynamic and customer-focused Marketing Coordinator to join our team.

Developing marketing materials

Job Description

• Conduct thorough research to gather key information about potential leads, including contact details, industry insights, and organizational structure.
• To schedule and coordinate client visits to our showroom.
• Develop and implement showroom displays and presentations
• Assist in preparing marketing materials, product samples, and demonstrations for client visits.
• Data entries, including new, existing updating and maintaining customer relationship management (CRM) systems with relevant data
• Assisting with website updates, SEO optimization.
• Processing orders and coordinating with relevant departments

Job Requirements

• Diploma or Associate Degree in Marketing, Business Administration, or a related field.
• Minimum of 1- 2 years of experience in a wide range of marketing functions, including communications, advertising, branding, digital, and social media.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and CRM software such as HubSpot for data management and analysis.
• Familiarity with digital marketing tools and techniques for website management, SEO optimization.
• Customer-centric mindset and team player
• Strong interpersonal and communication skills
• An organized multitasker

Job Scope

• User Acess Provisioning, Amendment and Removal
• Grant / Revoke user access rights
• Process the account request form raised by the requestor.
• Ensure all information are Correct and approval from Head of Division (HOD) are sought.
• Seek Approval from system owner.
• Implement the approved request
• Verify the completion of the request.
• Inform requestor and file the evidence
• Upon completion of the request
• Trigger and coordinate the access review.
• Request or retrieve list of access request from Systems and monthly leaver list from FM.
• Perform first level check for unnecessary account (e.g., Inactivity > 90 days, staff left organisation etc).
• Send reminder to staff to access system if inactive >60 days.
• Send the request to division for review.
• Ensure the return result with HOD approval.
• File the evidence to central repository upon completion of review.
• Follow-up based on the request result, e.g. send request to division to submit account request form if new account is required for staff.
• Ensure all approved request are implemented as per the SOP and within the stipulated timeline

Requirement

-Some experience in implementing UAM requests

- Related certificates in IT

-Meticulous in checking through the request forms

-Comfortable to liaise via email or calls and guide the requestors on the right process

-Comfortable and some knowledge with excel and Vlookup

1 year contract renewable based on performance

Office: Kaki Bukit 5 days work week 830-6pm

With Annual Leave, Medical and Dental Benefit

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a User Experience Designer Lead (FI). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

• Solving complex interaction problems, humanise product ideas and develop these into elegant application design
• Own the end-to-end design process, in close partnership with product managers & engineers, to create/iterate on concepts through design exploration, ideation, user validation.
• Balance between the practicalities of user requirements and business needs
• Align the execution of design with the rest of the product and design organisation
• Communicate design solutions to stakeholders, and incorporate feedback into the design cycle
• Experience in driving appropriate user research activities such as discovery interviews, usability testing, stakeholder interviews, post-launch feedback, metrics review, and the translation of research insights into actionable recommendations

REQUIREMENTS

• Qualification 5+ years of prof experience designing solutions for software application.
• Strong command of information architecture, interaction design.
• Familiarity with Sketch/Figma.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• To provide facial treatment to customer
• $17.00 - $24.00 per hour (weekend)
• $12.50 - $18.00 per hour (weekday)
• Minimum to work 6 days per month
• 10.30am to 8.00pm (weekend) / 10.30am to 9.00pm (weekday)
• Paid training will be provided
• Holland Village / Northpoint City / United Square

Requirements

• Only Singaporean or Singapore PR to apply
• Able to speak English
• Have at least 2-3 years of similar experience or relevant beauty certs / knowledge

Interested, please apply via link or

• WhatsApp +65 8118 6465 or
• Call Lili @ 6501 1323 or
• Email to [email protected] (Subject: Applying for Freelance Beautician Job)

AsterSpring has over 74 professional skincare salons and kiosks in prime locations to serve our customers in Malaysia, Singapore, Thailand and Hong Kong. https://www.asterspring.com.sg/

We are looking to hire Clinic Assistant who wants to join our dynamic team.

You must be a good team player with a positive and caring attitude, and must be willing to learn.

Shortlisted candidates must come for an interview.

On-the-job training will be provided.

Perks:

• No night shift
• Rest on Sunday and Public Holiday
• Staff medical benefits
• Near Aljunied MRT station / Paya Lebar MRT station
• Attractive monthly salary of S$2,400+

General Duties:

• Receptionist
• Cashier duties
• Administrative and clinic duties
• Assist doctor
• Dispense medication
• Submit claims
• Arrange for appointments
• Stock count
• Housekeeping and keep clinic clean

Requirements:

• Must be Singaporean or Permanent Resident
• Must speak and write in English
• Able to use the computer for work
• Medical knowledge is good to have
• At least one year experience working in a clinic or hospital
• Other languages is good to have
• Must have at least 'N' Level and above
• Know how Medisave and CHAS works

Nurses who want a change of environment are welcome to apply.

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Operations Executive plays a critical role in creating a positive and safe living environment for Authorised Tenants/Authorised Occupiers towards global objectives of assisting said individuals to build stability, self-reliance and social mobility.
The Operations Executive does this through management of Authorised Tenants / Authorised Occupiers, management and maintenance of the facilities, attending to security and safety issues as well as conflict, incidents and accidents.

DUTIES AND RESPONSIBILITIES

Authorised Tenants/Authorised Occupiers Management

1. Welcome new residents and assist with the check-in/out process

2. Address residents'/clients’ inquiries, concerns and feedback promptly, referring and/or escalating through the appropriate channels where necessary

3. Assist to organize and coordinate resident activities and events to promote a sense of community

4. Maintain clear and open communication with residents, staff, and management, facilitating empowerment of Authorised Tenants/Authorised Occupiers to advocate for themselves in a respectful manner, mindful of the broader community, working towards global objectives of SRSF

5. Keep residents informed about important updates, events, and policies through various communication channels such as bulletin boards, messaging applications, townhalls/community meetings

6. Process, facilitate and execute evictions if necessary (subject to HDB’s approval and initiated only as a last resort)

Facility Management

7. Perform inspections of maintenance and cleanliness of facilities, including common areas and individual rooms in compliance with schedule required by HDB

8. Coordinate and schedule routine maintenance, repairs, and cleaning services

9. Ensure compliance with safety and security regulations

10. Work together with HDB-appointed Facilities Management company to ensure smooth operations of SRSF, escalating through the appropriate channels where necessary

Security and Safety

11. Enforce security protocols, including access control and visitor policies

12. Address potential and actual security issues through recommendation and implementation of action plans

13. Respond to emergency and mitigate situations

14. Address safety hazards and highlight to Administrative & Operations Manager

15. Comply with Risk Management Plan, Pandemic Plan and Emergency Plans

Conflict Resolution and Incident/Accident Management

16. Mediate conflicts among residents and address behavioural issues in a fair and respectful manner, escalating complex cases to Social Work team when necessary

17. Ensure a peaceful living environment by setting and enforcing dormitory rules and policies

18. Manage all incidents/accidents according to SOPs, prepare and submit the necessary reports to the relevant personnel

Administrative Duties

19. Manage SRSF records and documentation, including Authorised Tenants/Authorised Occupier records, incident reports, and maintenance logs

20. Email and telephone correspondence with clients and residents

21. Keep records of dormitory occupancy, maintenance requests, and resident feedback and provide reports to Administrative & Operations Manager

22. Mail management – sorting and distribution of Authorised Tenants/Authorised Occupiers’ mail

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management/leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements (if any)

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Work Arrangement - Full -time; Permanent

Workplace - Yio Chu Kang

Salary commensurate with experience

• Assist, manage and review Project Management Plan to monitor all aspects of project including progress, cost management (i.e. Claims & VO verification and procurement negotiation), quality, safety, human resource, environmental and etc.
• Assist Project Director and Project Manager in conceptualizing and executing project schedule, cost, procurement and quality management of project.
• Assist, manage and review project management tool and produce reports to monitor progress of project and identify project critical path.
• Assist in tracking of Architectural Instructions issued and counter propose if necessary.
• Tracks, Interpret and Solve any Drawings discrepancies (RFI) between all Trades.
• Management of project staffs and assists them in fulfilling their potential and beyond.
• Monitoring and ensuring sub-contractors of different trades are able to proceed with their works on site.
• Checking and monitoring wastage of materials on site to ensure no unnecessary wastage of materials.
• Assist PM to chair various committee meetings such as weekly sub-contractors’ coordination meeting, safety committee meeting and etc.
• Leads Weekly Technical Meetings with consultants and client representatives to resolve issues between Architectural, Structural and M&E trades
• Together with PM prepares and presents Biweekly Project Schedule Meeting to Client representatives, consultants and Client QS
• Independently ownership, coordinate & monitor of all ERSS works and relating submissions and requirements between designer and on-site implementation up to dismantling.
• To liaise and coordinate with professional designer for all temporary shoring works and permanent structure works.
• Liaise with clients, consultants, government authorities and sub-contractors to ensure work progression is on schedule and project milestones / deliverables completed according to shareholders’ expectation.
• Hands-on site day-to-day coordination on architectural, structural, M&E, interior design and fit out works, inclusive resolving all RFI
• Acts as liaison between surrounding neighbourhoods (all nearby properties / owners)
• Preparation of official letters to sub-contractors, consultants and client.
• Carry-out structural inspection with RTO/RE
• Other ad-hoc activities as when required by the company.

- Ensure all inspection activities are carried out in accordance with the inspection & test plan for structural works. Raise request for inspection of works & liaise with the RE/RTO on the inspection of structural work-related records.

- Submit summary of daily concreting activity to RE/RTO to notify estimated timing for Inspection.

- Monitor & supervise Foreman, ensure compliance to the quality procedures & standard of Workmanship. Check on the quality quantity of work done by the structural subcontractors.

- Check incoming drawings & resolve discrepancies prior to start of work. Maintain structural Drawings, update part prints/shop drawings & ensure that drawings are “FOR CONSTRUCTION” status.

- Liaise with Senior Engineer & Senior Foreman to plan work schedules. Work closely with M&E Dept. & Architectural Dept. for clearance before casting.

- Monitor site programs & feedback to the Senior Engr. on progress of works. Calculate, initiate order & maintain records of concrete used on daily basis.

- Plan to supervise and coordination of Civil Structure, Architectural, M&E works

- Assist and report to Project Manager

- Monitor progress of work to ensure timely completion of Projects

- Control the material wastage and Manpower

- Co-Ordinate with respective Clients, RE & RTO

- Arrange the construction materials and machinery for the works

- Time management of the sub-contractor to finish job according to, the schedule

- Responsible for the ensuring safety and equipment are well maintained and in good working condition

- Follow BCA & QM works and testing commissioning,

- Supervising the sub-contractor works

- Coordinates all training activities, which includes course registration, training review, update training record etc.

- Application an allocation of foreign worker PA and MYE

- Manage foreign worker accommodation

- Handling foreign worker disciplinary issues and grievances

- Foreign worker insurance claim for WIC/H&S

- Foreign worker immigration bond

- Foreign worker tax clearance

- ISO Audit & BCA licensing

- MOM matters and survey

- Apply and process government grants

- Foreign worker related matters

- At least 3 year experiences in the construction company

- Communication in English and Mandarin ( In order to liaise with Chinese speaking associate

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

• Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.
• Follow all standards for issuing and receiving stock within the store's area of operation.
• Monitor and take inventory on regular basis to compile orders based on par levels or needs.
• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
• Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.
• Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
• Responsible for storage of both food & beverage and operational stock.
• Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.
• Refuse acceptance of damaged, unacceptable, or incorrect items.
• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
• Ensure all store requisitions are signed by concerned Department Heads (HOD’s).
• Ensure the quantity requested and the quantity issued always matches.
• Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
• Post all invoices using the MMS - Material Management System.
• Speak with others using clear and professional language.
• Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
• Adhere to all Health and Safety procedures particularly relating to food and beverage items.
• Conduct inventory audits to determine inventory levels and needs.
• Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.
• Complete requisition forms for inventory and supplies.
• Extend all requisitions on a daily basis and update the inventory management software/system.
• Work closely with Purchasing to order and receive items and equipment.
• Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
• Verify and track received inventory and complete inventory reports and logs.
• Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

1. Over-all in-charge for Planning and Site Operation

2. Ensures all company’s ISO, safety, environment policy and procedures are complied with.

3. Liaise with Client, Authorities, Consultant, QS, Purchasing and Subcontractors

4. To monitor and chase Authorities submission & approval for Structure, Architectural and M&E.

5. Chair progress meeting and presentation to Client and Consultants.

6. Monitor & Comply to Master Programme and create micro schedules for all work trades.

7. Closely monitoring of site progress and to resolve whatever site obstruction to expedite works.

8. Monitor Coordinators & Engineers and ensure all communication will transmit to all parties (Architectural, Structural & M&E – staff & subcontractors)

9. Monitor and chase Contract Department to award subcontractor works

10. Monitor and chase Materials sample submission for all trades to consultant / client approval.

11. Monitor and assist Coordinator & Engineer to Prepare Method Statement for approval.

12. To assist Coordinator and Engineer for preparation of required Mock Up unit.

13. Ensure that all information is distributed to all site staff, sub-contractors, suppliers and all other trades involve in the project.

14. Correspondences to Consultants, Subcontracts and HQ.

15. Maintains and ensure all testing requirements and records are in place.

16. Ensures all discrepancies are resolved with the consultants in the shortest time required.

17. Monitor daily activity report from respective site staff

18. Liaise with, Structure Engineer, Architectural Coordinator and M&E Engineer for daily progress of work to ensure meet the target schedule of the Project completion.

19. Performs daily site inspection to ensure work progress is align to the schedule.

20. Performs daily inspection to ensure safety provision on site.

21. To ensure all safety documents are in place to get ready for any Authority Inspection.

22. Performs daily site inspection to resolve site problems with the structure Engineer, Architectural Coordinator, M&E Engineer & Site Supervisors.

23. Accompanies Consultants and Client for any site inspection if neccesary

24. Monitor all site works to ensure they follow according to contract and specifications.

25. Conducts site meetings as and when required in regard to site issues.

26. Inspect works carried out by subcontractors are in-accord with approved trade demonstration

- Prepare of tender documents, cost planning control and budget estimation

- Prepare, review and revise contract terms and conditions

- Preparing, negotiating and analysis costs for tenders and contracts

- Prepare progress claims, variation claims and final accounts

- Liaise with main contractors, sub-contractors, suppliers & other parties involve in the project

- Prepare awards of contracts, bills of quantities and other contract related documents

- Take-off quantity and project cost estimation

- Update the monthly cost along with the project team

- All other related QS Job.

- Min 3-5 years of construction Quantity Surveyor experience for civil/structural project

- Communication in English and Mandarin (In order to liaise with Chinese speaking associate)