Job Description & Requirements

• L2 certification (DECCE), L1 or ACEY
• fresh graduate are welcome
• Punggol Way (nearest LRT Soo Teck Station)
• Attractive incentive
• Family Day, health benefits, Performance bonuses.
• career advancement and training

We are a POP centre, recruiting passionate and loving teachers, abe to commit shifts and 1 Saturday per month. Centre at 261 Punggol Way.

Email [email protected] with your resume

As a System Engineer, you must be armed with the determination and fervor to conquer the all the obstacles. This position is suitable for those who yearn to thrive and enjoy analyzing and solving complex problems. If you get that warm, fuzzy feeling in your stomach when you figure out how to overcome obstacles, this may be the perfect role for you.

Responsibilities

• Responsible to deploy and Maintaining Server (Windows or Linux) deployed in Cloud Infrastructure
• Ensure that all OS, software and cloud services are up to date to support the cloud infrastructure
• Provide support related to customer issue with the Cloud Infrastructure.
• Work closely with IT security to monitor privacy and develop incident-response procedures

Requirements

• At least 2 years of hands-on experience in Microsoft Server Administration or Red Hat Linux Administration
• Have at least one server certification (with the same level or higher) E.g. :Microsoft Certified Solutions Associate (MCSA);
  Red Hat Certified System Administrator (RHCSA)
• Familiar with Infrastructure technology such asLinux : Nginx, Apache, Linux Repo, Squid;
  Windows : Windows AD, DNS, WSUS, IIS
• Linux Background, have RHEL Certification or RHCSA Cert with at least 3 years+ experience in Linux
• A good understanding of networking will be preferable: TCP/IP, IP addresses, HTTP, DNS
• Knowledge of some basic security concepts (User Management, OS Hardening)
• Good communication skills
• Has experience in AWS (EC2, VPC, S3, RDS, Load Balancing, Route53, VPC Private Link) and/or Azure (VM, VNet, Storage Account, Azure LB, Azure SQL, Private Endpoint) will be preferable
• Candidate with scripting skills (Powershell, Bash, Python, NodeJs, etc), will be extra value.

JOB PURPOSE

To support the e-commerce department in areas of branding and marketing under guidance, and to ensure that the website is professional and up to date.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Assisting in the planning and execution of marketing and sales strategies
• Creating content and marketing material under guidance and direction
• Assisting in the maintenance and design of the website and other online channels
• Ensuring that all information displayed publicly are up to date
• Any other duties assigned by line manager

JOB REQUIREMENTS

• To have 2 years working experience in marketing and content creation
• To be proficient in one or more relevant design software
• To be creative and up-to-date with the latest trends
• To be an adaptable and good team player

Roles & Responsibilities

1. Project Planning:Collaborate with architects, engineers, and other professionals in the project planning phase.
   Participate in project meetings to understand the scope, requirements, and timelines.
   
2. Regulatory Compliance:Ensure that construction activities comply with local building codes, regulations, and safety standards set by BCA and other relevant authorities.
   
3. Safety Management:Implement and enforce safety measures to protect workers, visitors, and the public.
   Conduct regular safety inspections and audits to identify and address potential hazards.
   
4. Quality Control:Monitor construction work to ensure it meets the specified quality standards.
   Conduct regular inspections and coordinate testing of materials to verify compliance with project specifications.
   
5. Budget and Cost Control:Assist in the development and management of project budgets.
   Monitor expenses and costs to ensure they align with the approved budget.
   
6. Schedule Management:Develop and maintain project schedules to ensure timely completion.
   Coordinate with contractors and subcontractors to address any delays or issues affecting the project timeline.
   
7. Communication:Serve as a liaison between various project stakeholders, including clients, contractors, and regulatory authorities.
   Communicate project updates, changes, and issues to relevant parties.
   
8. Contract Management:Oversee the execution of construction contracts and ensure compliance with terms and conditions.
   Manage change orders and variations as necessary.
   
9. Problem Solving:Address and resolve issues that may arise during construction, such as design changes, unforeseen site conditions, or disputes.
   
10. Documentation and Reporting:Maintain accurate and up-to-date project documentation, including progress reports, meeting minutes, and project records.
    Prepare and submit required reports to regulatory authorities as necessary.
    
11. Training and Supervision:Provide guidance and supervision to construction site personnel.
    Conduct training sessions on safety procedures and construction best practices.
    
12. Environmental Management:Implement and monitor environmental management practices in accordance with local regulations.
    

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

To provide reactive preventive maintenance, installation, and comissioning service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities:

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration, and testing of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• · Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Perform all other duties assigned by the Company/ and or Manager

Requirements:

• Candidates with ITEand/ or Diploma in Mechanical or Electrical Engineering, Bio-medical Engineering, or equivalent medical device related educational background are welcome to apply
• More than 2 years of hands-on related experience in medical equipment installation and maintenance
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Fluent in both verbal and written English

Job Description

• Providing support to the Academic Standing and Assessment Committee (ASAC) in ensuring accuracy of students’ assessment results and timely issuance of result slips and award certificates/transcripts
• Provide assistance in preparing the assessment papers for the Faculty and safe-keeping of assessment records (after ASAC)
• Managing relevant LMS functions the department use to carry out daily functions efficiently e.g. create/edit intakes, Grade Book & Report template
• Assist in the issuance of assessment papers to Faculty as per SOP
• Receiving of ASAC documents submission from Faculty as per SOP
• Timely and accurate processing of ASAC documents for ASAC approval
• Issuance of student Result Slips within 30 days from the last date of assessment
• Timely creation and sending of ASAC agenda
• Timely submission of ASAC meeting minutes to chair and members
• Work closely with Faculty in the student Re-Assessment process
• Assist in the submission of assessment records in SkillsConnect system within 30 days from the last date of assessment for generation of e-Certs (WSQ Statement of Attainment or full qualification certificates)
• Assist to support other departments in the timely and accurate submission of WDA’s Letter of Offer (LOO) report
• Assist in the efficient processing of students or alumni requests e.g. certification letters, re-print of academic Transcripts, verification of student records and other related academic records requests
• Manage and archive assessment records as per SOP
• Regular updating of Assessment Department’s various matrices to better monitor due dates and tracking of pending results for ASAC processing
• Regular review of departmental SOPs to update its currency and relevance
• Meticulous checking of students’ results to produce accurate academic results for ASAC approval
• Effective and accurate taking of the ASAC meeting minutes
• Assist in the accurate submission of students’ information in SkillsConnect system for e-Cert generation
• Proper safekeeping of assessment records before the archiving due date
• Understanding the team’s dynamics by cross-training to support departmental goals
• Understanding the philosophy and culture of the company, practice on a daily basis to support the Vision, Mission and Company Objectives
• Practice 1+3 ideology for producing results more efficiently
• Understanding the organization’s dynamics to identify and address issues to the right person
• Continuous learning for personal proficiency
• Demonstrate teamwork and support other departments’ for successful outcomes of Academy internal and external events
• Any other jobs and projects assigned by the management

Job Requirement

• Possess a Diploma in Business Administration or equivalent
• Minimum of 2 years’ working experience preferably in an administrative position and/or in Education Industry
• Ability to handle sensitive and confidential information with discretion
• Excellent command of both spoken and written English
• Good planning and organisation skills
• Work independently with minimum supervision
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications and other tools to improve productivity and process administration
• Being a team player and understand team dynamics, teamwork
• Building relationship and capitalize on other’s strength
• Learning from others

ROLES & RESPONSIBILITIES

• Lead the planning and implementation of the project from working with Creative, Research, and Development on materials to use, fabrication, installation and commissioning.
• Create and execute project work plans and implement the necessary changes to meet changing needs and requirements to achieve the project objectives.
• Define critical path, anticipating potential problems and propose appropriate solutions to overcome these problems effectively and efficiently.
• Manage project budget and cost management. Great sense in pricing strategy and cost structure.
• Track project deliverables using appropriate tools such as Microsoft Project.
• Review project progress and to communicate timely to the various stakeholders.

REQUIREMENTS

• Minimum Diploma with at least 3-4 years of relevant experiences.
• Good knowledge in cost and quality control, resources planning and on-site operations.
• Strong presentation and communication skills, as you are the connection between client and team.
• Strong technical knowledge – able to read technical drawings and understand production requirements.
• Prior experience with planning and executing multi-faceted, complex integrated events (virtual, hybrid and physical) will be a bonus.

Installation Manager

• Minimum of 5 years of experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards.
• Proficient in use of relevant software and tools.
• Familiarity with installation tools and equipment.
• Strong, planning and reporting skills.

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

KEY RESPONSIBILITIES

• Provide first-level technical support for our products, including troubleshooting and issue resolution.
• Monitor and maintain the operational status of the datacenter infrastructure.
• Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.
• Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.
• Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.
• Document and report incidents, activities, and maintenance tasks according to standard procedures.
• Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

• Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.
• Strong understanding of IT infrastructure, including servers, networking, and storage systems.
• Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.
• Excellent problem-solving and communication skills.
• Familiarity with ticketing systems and ITIL best practices is a plus.
• Relevant certifications in IT support and datacenter operations are advantageous.

Please send your updated CV to [email protected]

Job Description

• Be in tune with the needs of young children.
• Fosters a quality learning environment. This is done via the carrying out of a progressive and culturally sound curriculum.
• Be sensitive to each child’s needs (in a group setting) via respectful, reciprocal interactions and relationships.
• Provide routine care such as bathing, diapering
• Follow curriculum framework to plan and provide teaching and care.
• Follow health, safety, nutritional and hygiene standards.
• Help to watch and document children’s learning.
• Provide warmth and care to instill a sense of security in children.
• Review how children learn and grow.
• Take part in constant learning and reflective practices.
• Takes charge of building trust and respectful partnerships with parents and families.
• Aids the centre in engaging the community.
• Actively joins and aids in centre initiatives.
• Fosters teamwork and promotes good relationships with colleagues.
• Understand the centre’s vision, mission and values.
• Uphold ethics and professionalism.
• Use emotional competence to manage self at the workplace

华文幼婴老师主要负责照看孩子，激发孩子学习华文的热情。

• 使用适合幼儿发展的学习材料和资源设计优质的学习环境
• 具有积极的团队合作力
• 记录和分析幼儿的学习和发展，以便更好地为设计教学策略
• 与家庭合作以确保家庭和中心之间看护和学习的连续性

Requirements:

• Secondary 4 and above
• Certified with HCIC/ACEY is an advantage
• No prior experience required

Logistics Manager Responsibilities:

• Selecting carriers and negotiating contracts and rates.
• Planning and monitoring inbound and outgoing deliveries.
• Supervising logistics, warehouse, transportation, and customer services.
• Organizing warehouse, label goods, plot routes, and process shipments.
• Responding to any issues or complaints.
• Researching ideal shipping techniques, routing, and carriers.
• Working with other departments to incorporate logistics with company procedures and operations.
• Evaluating budgets and expenditures.
• Updating and evaluating metrics to assess performance and implement enhancements.
• Ensuring all operations adhere to laws, guidelines, and ISO requirements.

Logistics Manager Requirements:

• In-depth knowledge of the consumer goods industry.
• Solid understanding of logistics and inventory management software.
• Outstanding analytical, problem-solving, and organizational abilities.
• Exceptional verbal and written communication skills.

MAINTAINGING THE CASK BOOKS

UPDATE AND UPKEEP DEBT& CREDITOR ACCOUNTS

PAYMENT AND RECEIPTING

BANK RECONCILIATIONS

SENDING OUT STATMENT OF ACCOUNTS

PREPARE MONTHLY SCHEDULES

BEAUTY AND massage therapist,able to serve both gentle,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal sill,responsible preparing the necessary treatment products ,stocs replenishment.towel supply,communicatiion and interpersonal sill with all level of people, well groomed

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

• Works closely with the accounting team, other departments and overseas colleagues to ensure a smooth closing of accounts of companies managed in Singapore.
• Assists in the monthly, quarterly, and yearly closing of accounts to ensure accurate and timely reporting of financials to Head Office. This includes preparation of year-end report packages, financial statements and schedules for statutory reporting.
• Involves in accounting related to trading activities, budget monitoring and ensures accuracy of profit and loss.
• Handles accounting related queries and issues on a timely basis.
• Assists in statistics and survey preparation and submission as and when required.
• Assists in audit confirmation preparation.
• Complies with company policies, internal control procedures and accounting standards.
• Assists in the UAT (User acceptance testing) in relation to system enhancements.
• Perform accounting and other ad-hoc duties as assigned.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

We are looking for a front-end developer for 3 months. You must be based in Singapore as you're required to be onsite and attend client meetings. 

• Update and create content within CMS using existing templates and
  components based on guidelines.
• Deliver content on based on task requirements.
• Coordinate delivery for content requests such as adds, edits, removal of
  content.
• Maintain web publishing/unpublishing.
• Support the development and reporting on publishing volume, channel
  breakdown, etc.
• Updating and optimising assets.
• Updating SEO requirement based on request.
• Collaborate with Project Management, Web Development and Email
  Marketing teams to create digital customer experiences.
• Help enforce established design and content standards.
• Actively monitor and update website content to align to task requirements.
• Collaborate with front-end and back-end developers to improve usability.
• Assist updating functional requirement documents and guides.
• Work with front-end developers on coding and troubleshooting for BAU.
• Ensure high quality graphic standards and brand consistency.
• Deploying contents.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.

Responsibilities

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer
• Provide support related to customer issue with the Cloud Infrastructure.
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

Job Responsibilities:

• Oversee financial accounting, reporting and analysis across the group.
• Ensure the timely submission and reporting of month-end closings across the group and at the consolidated level.
• Provide the management team with business insights and analysis from management accounting.
• Partner closely with the management team and finance team to lead budgeting, cash forecasting and managing working capital.
• Lead, motivate, and coach the Finance function.
• Create financial models to review and improve business performance and highlight potential risks.
• Oversee financial transactions and close potential opportunities for fraud and financial leakage.
• Assist the various business units to understand financial drivers pertaining to their businesses and enable them to plan and optimize.
• Identify, prioritize and deliver process improvement to ensure financial accuracy and compliance.
• Keep updated on the latest developments in financial regulatory standards across all the organizational businesses and regions, implementing control and ensuring financial processes and structures are followed.
• Oversee the full spectrum of finance and corporate activities including financial and management reporting, portfolio review, cash flow management, treasury and taxation matters.

Requirements:

• Minimum Bachelors in Accounting/Finance and professional qualifications (CPA, CFA).
• Minimum 6 years of experience in FP&A, as a financial controller or as a professional accountant for a large organization.
• Strong Accounting background and a good understanding of Singapore financial reporting standards, local tax rules, GST principles and compliance and reporting requirements
• Logical, procedural and analytical problem solver – tackles problems based on accurate and logical identification of underlying factors/causes and understands implications from all points of view.
• Has a partnering mindset – effective stakeholder management skills and able to connect with stakeholders across the organization to build trust and close relationships.
• Leader – Delegate, coach and motivate the finance team
• Self-starter – Independently manage the regular deliverables and proactively identify where to invest more time and problem-solving without requiring step-by-step guidance
• Adaptability – Able and willing to adapt in a dynamic and ambiguous environment, seeking to improve things for the better.

Benefits:

• 5 days work week
• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

· Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.

· Reports to the Data Center Operations Lead.

· Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.

· Strong knowledge and experience with structured cabling design and implementations.

· Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.

· Review server room physical access request and to approve/reject request.

· Review disk reports submitted by vendors against the actual disk break-fix event.

· Liaise with approved disposal vendor for disk destruction and/or waste collection.

· Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.

· Responsible for equipment movement in collaboration with equipment owner.

· Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.

· Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.

· Update the asset inventory in System of Records after equipment placement, decommissioning or movement.

· Manage regular asset inventory sighting.

· Ensure the accuracy of System of Records for asset inventory.

· Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.

· Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.

· Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.

· Gather information for audits and formulate responses for DC Ops Leads review and approval.

· Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

· Regular Reporting

o Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)

o Capacity Utilization of Data Center including rack, power and patch panels.

o Review of Third-Party Colocation Vendor submitted reports for accuracy.

o Statistics for Data Center Activities

§ Equipment Decommissioning Requests and Status

§ Equipment Movement Requests and Status

§ Equipment Placement Requests and Status

· Others

o Good communication skills, able to communicate clearly, both verbally and written.

o Experience working in regional and global support roles.

o Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

• Perm
• With 3 years of lease management experience in processing backend leasing documentation/managing high volume document experience added advantage
• Strong admin working in legal/law firm processing contracts/processing loan application in the bank are welcome to apply.

Job Description

• Manage and administer leases in a portfolio of Office/ Logistic properties
• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, preparing and maintaining tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Covering of administrative duties

• Possess a Diploma in relevant courses
• Minimum 3 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Possess retail backend leasing processing background will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Variable Bonus
• Hybrid