We are seeking individuals with a taste for excellence to join our front-of-house team as a Customer Experience Specialist.

Be part of an environment that values attention to details, delivering an experience where every interaction is as carefully crafted as our artisanal products.

• Support the FOH with customer relationships and order management.
• Providing impeccable service and creating a welcoming atmosphere for walk-in customers.
• Maintain a pristine and aesthetically pleasing storefront
• Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.
• Assist in preparation for deliveries.
• Schedule drivers for deliveries.
• Handle customer inquiries, feedback, and concerns with tact and efficiency.
• Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service.

Exceptional interpersonal and communication skills.

Flexibility in scheduling, including weekends and special events.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Great at problem-solving skills and a positive, customer-focused attitude.

Your Perks:

5-day work week with a team of diverse and energetic colleagues

Annual Leave
Annual performance bonus

Employee discount

Key Responsibilities

• Provide advice and consultation for interpretation of procurement policies and procedures to end-users
• Manage purchasing cycle from invitation to quotation, evaluation of quotes, contract establishment, purchase orders and payment in accordance to the relevant IM policies
• Support contract management and supplier performance management
• Prepare periodic reports related to procurement
• Maintain and evaluate lists of current and prospective vendors/contractors/suppliers
• Manage suppliers' delivery of goods/services
• Analyze the procurement requirements and selects the most appropriate procurement methods based on interpretation and assessment of established policies, practices and experience
• Negotiate with suppliers to meet quality, delivery, cost and delivery objectives
• Work closely with all other functions to improve purchasing procedures and contribute towards effective cost management
• Administer GeBiz-related requests and procedures across the procurement lifecycle; support relevant requests and clarifications
• Any other duties assigned by the Supervisor

Requirements

• Diploma in related discipline, minimum GCE ’O’ level
• Prior procurement experience in an educational institution would be an advantage
• Hands-on knowledge on GeBiz
• Effective interpersonal skills with good command of English
• Proficient with Microsoft Office applications

• Coordinating crew changes and ensuring smooth sign on and sign off processes.
• Managing crew documentation including visas, passports, and medical certificates.
• Maintaining crew records and ensuring compliance with regulatory requirements.
• Handling crew payroll, compensation, and benefits.
• Assisting in the recruitment and selection of crew members for vessels.
• Liaising with manning agencies and ensuring the availability of qualified crew members.
• Monitoring crew performance and providing feedback and guidance when necessary.
• Assisting in the resolution of crew-related issues and conflicts.
• Keeping up-to-date with industry regulations and trends in crewing.
• Assisting in the development and implementation of crewing policies and procedures.

• Diploma or degree in maritime studies, human resources, or a related field.
• At least 2-3 years of experience in crewing or maritime operations.
• Familiarity with crewing software and databases.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail and accuracy.
• Knowledge of relevant maritime regulations and industry standards.
• Proficiency in MS Office and other relevant software.

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine, a leading maritime company based in Singapore, is seeking an experienced Account Receivable Executive to join our team. In this role, you will be responsible for managing all aspects of accounts receivable, including processing invoices, following up on outstanding payments, and maintaining accurate records. The ideal candidate has a strong attention to detail, excellent communication skills, and the ability to work independently.

Responsibilities

• Create and send out invoices to customers
• Monitor and follow up on outstanding payments
• Ensure accurate and timely recording of all transactions in the accounts receivable system
• Resolve customer billing inquiries and disputes
• Perform account reconciliations and prepare aging reports
• Assist with month-end and year-end closing activities
• Maintain customer files and records
• Assist with ad-hoc projects and tasks as assigned

Requirements:

• Bachelor's degree in Accounting, Finance, or related field
• Minimum 2 years of experience in accounts receivable or related role
• Knowledge of accounting principles and practices
• Proficient in Microsoft Excel and accounting software
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Attention to detail and accuracy

Chan Chee Meng

EA 07C3069

R1110620

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Ensure Content Code compliance in all our locally produced and acquired Indian programme broadcasts on FTA-TV Channels and on mewatch.

Responsibilities

• Vetting of Indian content (from local and foreign studios) on Vasantham and meWATCH for Code compliance.
• Assessment of pre-production scripts and highlighting of potential concerns in local content.
• Ability to make editorial amendments to mitigate content issues and sensitivities.
• Recommend appropriate consumer advisory ratings and scheduling suitability of programmes.
• Research on specific themes/subjects that may have sensitivities for local broadcast.
• Craft engaging synopses for acquired programmes for media / press release.
• Work closely with Programming / Marketing / Scheduling / Subtitling & Sales teams in achieving our corporate goals. 

• Ability to work independently and under pressure to meet broadcast deadlines.
• General Degree in any discipline.
• Experience in Broadcast / Media regulations and compliance will be beneficial.
• Keen awareness of social/community sensitivities in Indian TV programming for broadcast on Vasantham and meWATCH.
• Knowledgeable of local and regional political and bi-lateral concerns of the day.
• Possess a general understanding of local laws & regulations.
• Ability to comprehend Indian dialects is an asset.
• Possess good English writing skills for effective communications on compliance matters with internal and external stakeholders.

Responsibilities

• Responsible for smooth kitchen production
• Assists executive chef in preparation and creation of menus
• Ensure adherence of all standard recipe cards from respective station
• Maintain high level of food presentation and standard food quality according to standard operating procedure
• Maintain & proper stock for the smooth running of operations
• Upkeep hygiene & cleaning of kitchen section
• Provide support ad hoc duties assigned by management & manager

Requirements

• At least 1 year relevant experience in catering
• Passionate in culinary skills
• Flexible, ready to learn, able to multi task
• Able to commit long working hours, weekend and public holidays

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

This project aims to model the corrosion induced damage process in reinforced concrete. A multi-physics model is envisioned, to capture the ingress of chloride ions, the stress loading on concrete material due to the formation of corrosion products, and the resultant damage in concrete. Meso scale modelling with matrix, ITZ and aggregates will be utilized to understand the interactions between underlying processes.

The candidate is expected to perform the following tasks:

• Develop and implement a multi-physics numerical model for concrete on the diffusion of chloride ions leading to the formation of corrosion products;
• Develop and implement a damage model for concrete to capture the development of cracks in reinforced concrete.

Job Requirements

• Possess a PhD degree in a relevant field.
• Has demonstrated experience in at least two of the following topics: Random field generation and modelling/Multi-physics model formulation and numerical implementation/Continuum modelling of corrosion process /Phase-field / nonlocal / gradient damage models.
• Strong communication skills; written and spoken.
• Open to fixed-term contract.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

The Project Manager plans, takes ownership of, and leads the successful implementation of projects to achieve project objectives. He/she assembles project resources, drives project progress, facilitates interaction and aligns tasks of various parties, and manages risks to achieve overall success. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He/she ensures the adoption of appropriate project metholodologies (Agile, Waterfall, or Hybrid), frameworks, practices, and tools, adapting them as necessary to achieve desired outcomes.

The Project Manager is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

Responsibilities

• Deliver multiple projects on time, within budget and at expected job margin/s, managing project resources and activities accordingly.
• Detailed planning (initial and ongoing) for projects based on realistic effort estimates and considering all potential risks. Methodologies/ approaches may include Waterfall, Agile, Hybrid as necessary or appropriate.
• Manage scope for projects tightly to avoid effort and time delays, including ensuring planning/scoping deliverables are sufficiently specific, and engaging client stakeholders to avoid scope creep. Establish basis and secure client approvals and POs for Change Requests where necessary to avoid revenue leakage.
• Assemble project teams (with appropriate resource loading, levelling and baselining) and provide effective onboarding to ensure individual roles and responsibilities are clearly communicated. Ensure team members are adequately skilled and equipped (e.g. with training, information, or coaching/mentoring) to deliver to their work assignments.
• Closely monitor and manage teams’ tasks and activities to ensure timely and quality delivery, establishing, recording, and reporting on performance metrics at teach stage of the projects.
• Monitor team members’ personal performances, celebrating success and managing issues as necessary to ensure personal and team goals are met.
• Secure timely sign-offs from clients and to ensure prompt billing.
• Adhere to Project Management Office policies, procedures, and standards. Where necessary, adapt or institute standards to ensure good project management practices.
• Communicate with all stakeholders (at all levels) on a regular and timely basis to inform and communicate as required, providing reporting and facilitating decision making at appropriate levels.
• Ensure the creation and maintenance of project documentation (charters, schedules, statement of work, deliverables, requirements, approvals/sign off, etc.).
• Proactive management and communication of issues and risks with appropriate and timely resolution and mitigation actions.
• Ensure all project related Scope, Efforts and Resource are billable.
• Creating and maintaining professional relationships with client personnel and Di team members.

Qualifications

The candidate for this role must:

• This is not an entry level position; the candidate must have experience in directly managing multiple project teams and client relationships confidently
• Demonstrate the ability to present information clearly, concisely, and accurately, communicating effectively with senior clients, DI stakeholders, and delivery team members.
• Communicate directly, openly, honestly and respectfully.
• Confront issues openly and quickly, and tactfully communicate sensitive information.
• Work in a highly collaborative environment.
• Flexibility, relationship building, communication skills and time management are essential to success in this position.
• Be willing and able to travel (local and international) as required.
• Ability to influence decision making.
• Identity Governance & Access management knowledge would be an added advantage.

Minimum Required Experience:

• Strong experience in project management, project planning & execution (at least 5 years).
• Key contributor in projects composed of multi-discipline teams (Hardware, Software, Systems, etc.).
• Key contributor in projects across multiple methodologies (Waterfall, Agile, Scrum, etc.).
• Proficient skill level with Microsoft Project or equivalent.
• Expert skill level with Microsoft Office and Visio.

Preferred Experience:

• Bachelor of Science; Bsc Information Technology or Msc Information Technology, Graduate.
• Project Management Professional Certified (PMP) or a subject matter expert in work management
• Delivery methods (preferred).
• Demonstrated track record of successful management on multiple projects.
• Public speaking and reporting to C-Suite level audience.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

NUS is looking for a Research Fellow to work on Digital Twin of microgrid (MGDT) with energy management system (EMS).

The job requires the candidate to build the digital twin model of the hybrid microgrid with EMS with different operating conditions of sub-system and its associated equipment before actual implementation. Further, this MGDT will be used for the EV applications, therefore, Smart EV Charging, Energy Storage Management System, Energy Storage System, etc to provide unified experience for operation team will also need to be considered.

Qualifications

• Possess a recognised PhD degree in Electrical Engineering or equivalent with specialisation in microgrid, or EMS.
• Able to work independently by conducting experiments alone or in teams when required, and possess strong experimental validation experience
• Familiar with working of renewable energy systems, digital twin, energy storage, optimisation and control algorithm development.
• Familiar with state-of-the-art simulation platforms such as MATLAB/Simulink.
• Able to work on multiple tasks and projects in a multi-cultural and dynamic environment, with industrial partners, governmental agencies and collaborators.
• Able to draft research proposals, assist the PI in applying for research grants, and manage the research funds.
• Good written and communication skills.
• Open to fixed-term contract.

Essential Functions

• Responsible for performing and documenting analytical procedures in accordance with company procedures and regulatory guidelines.
• Assists in troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times to include, updating standard procedures, assisting with troubleshooting.
• Acts as a technical resource for laboratory staff and support the team in the absence of the line manager.
• Performs routine data analysis to determine if an analytical procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Identifies and documents potential performance errors or otherwise unusual results and escalates to senior lab personnel.
• Prepares data analysis results for upload to LIMS system under the guidance of senior level staff.
• Contributes to CAPA investigations, deviations, and resolution.
• Responsible for clear, accurate, and timely communications with cross functional stakeholders.
• Assists in maintaining laboratory equipment and may offer suggestions for new equipment.
• Assists in good housekeeping of the lab environment, consistent with 6S standards.
• Assists in maintaining adequate inventory.
• Responsible for preparation of buffers and solutions for analysis, as required.
• Performs and documents calibration and maintenance of laboratory equipment as assigned.
• Performs and documents hands on training for other lab personnel in areas of proven competency as assigned.
• Participates in continuing education through self-study, attending training sessions and  lectures and meetings.
• May lead a laboratory or cross functional projects and assist with implementation of changes.
• May be responsible for contributing to the design and development execution of routine methods/assays under moderate supervision.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

• Qualifications

• Bachelor's Degree in healthcare-related fields.
• At least 2-3 years of experience in a regulated laboratory environment.
• Sound knowledge of principles, theories, and concepts in job area.
• Working knowledge of any applicable regulatory standards within area of responsibility.
• Proficiency with relevant laboratory techniques (Flow Cytometry).
• Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting the analysis.
• Proficiency with complex laboratory calculations regarding batches and specimens.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Good computer skills including proficiency with Microsoft Excel, PowerPoint and Word.
• Effective organizational and interpersonal skills.
• Effective communication and presentation skills.
• Capable of handling multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

 
About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns.  This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore. 

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.

• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.

• Attend to breakdown maintenance calls at various job sites.

• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards. 

Your Requirements:

• Diploma, Higher Nitec or Nitec level.

• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.

• Team player and willing to learn on the job.

• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed

• Excellent base salary, AWS, Performance Bonus and Allowances

• Medical benefits for employee and immediate family

• Career progression that helps to plan and proceed with the great future

• Work Life balance

Do you know someone at OTIS?

If Yes, let's get them to submit your interest as a Referral to this position. Tell them about this role!

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies, and cultures to better serve our customers. So just imagine where you can take your career!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Role and Responsibilities

• Good smile
• Customer orientated.
• Able to follow instructions.
• Opening & Closing of the restaurant.
• POS knowledge.
• Has Initiative.
• Any other jobs or duties assigned by the Senior Personnels from time to time.

Requirements

• Secondary eduction or equivalent
• Preferably working experience in the Front of House Operations
• Great people skills and excellent team player
• Good learning ability (both to learn and help others learn).
• Passionate about F&B an added advantage
• Working Location: Clementi,Sunset Way
• Working Hours: 6 days/week, 44hours (inclusive of weekends and PH)
• Interested applicants are welcome to send your resume to:

[email protected]

Main Responsibilities:

• Handle full set of accounts AR/AP/GL, Cash book, Bank reconciliation, GST and CPF submission etc
• Ensure that all financial statements and reports are in accordance with the rules and regulations of government/tax bureau are prepared accurately and timely
• Responsible for processing accounting entries and ensuring timely preparation and accuracy
• Perform month-end and year-end closing of accounts
• Organize and maintain filing system
• Proper Filing system of all Business Documents

Qualification:

• Candidate must possess at least Diploma in Accountancy or equivalent qualification
• At least 5 years experiences
• Good communication skills and interpersonal skills
• Good English and Chinese communication in both orally & writing（Because our company’s HQ is Chinese, hence the accountant will have to work closely with the local office , via both verbal and written communication)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description & Requirements

• Chauffeur Managing Director (MD) and his family members
• Run personal and company errands for MD
• Fetch and chauffeur company staff and guests (as and when needed)
• Plan routes and estimate travel times
• All other ad hoc duties assigned from time to time
• Maintain hygiene of the cars and make sure they are always clean

Requirements:

• Possess a record-free driving license and practice excellent and safe driving habits
• Safe driving patterns and adherence to road traffic rules
• Familiar with Singapore roads
• Able to work on weekends and overtime when necessary
• Responsible, mature, reliable (be punctual, no frequent MCs)
• Understand and speak English and Mandarin
• No drinking habits, Physically fit and strong
• Pleasant personality, well-mannered

Experience in automation testing of Wealth Management applications

Knowledge on automation tools like selenium, cucumber, Junit & java

Analyze the Requirement documents and prepare Test Scenarios and Test cases

Execute test cases and raise defects

Co-ordinate with Business Analysts / Tech Leads for issue resolution

Co-ordinate with Business users for UAT execution

Knowledge in Testing tools Quality Center, Jira, etc.

Manage stakeholders' expectations across UAT business functions within and outside Project teams

Lead the daily operational function for WM UAT team

Act as E2E point of contact for UAT testing during E2E testing lifecycle

Coordinate E2E UAT testing across different teams, units, systems

Write test cases, execute test cases

Deals with complex and highly variable issues

Collaborate with client leads and development teams and partners with business users across multiple vendors, various locations

Help manage the user acceptance test cycle from concept through to implementation

Good team player with strong communication and problem-solving skills

Summary of essential job functions

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff
• check on supplier operations and provide feedback to the Supply Chain Department if necessary

Minimum requirements

• GCE 'O' level
• at least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantagee
• a natural leader, highly communicative to lead and motivate staff
• quality-driven with good understanding of local food and beverage trends
• trained eye for detail and customer-centric
• ability to work in a fast-paced environment

[JR2023003139]

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Continuously optimize existing system performance and security
• Responsible for day-to-day operations and administration of system infrastructure
• Maintaining the security posture, identifying, and remediating vulnerabilities by using a variety of security tools, implementing threat protection, and responding to security incident escalations
• Manage the day-to-day operations and maintenance to ensure high availability of the systems including the use of suitable monitoring systems to preempt or quickly resolve any network issues including appropriate security and back-up processes
• Server administration, monitoring and maintenance that includes tasks such as creation of new users, server patch management, server upgrade and updates etc.
• Enforce policies, procedures, and standards e.g Incident Management and Change Management within the team
• Facilitate high level functional specifications discussion and participate in system integration testing with Infrastructure and Application team
• Support ad-hoc IT project deployment (migration, setting up new antivirus software, change of equipment etc.)
• Install, support and maintain for IT software system such as Microsoft Office 365 Exchange Online, Windows 11 etc
• Monitoring and remediation of risk events from Azure and Office 365 security and compliance dashboards

Pre-Requisites :

• Good working knowledge of infrastructure monitoring
• Good knowledge of network and server security best practices
• Experience with servers administration
• Good working knowledge in Microsoft Technologies (Windows 10 /11, Office 365, Windows Server OS, Sharepoint, Microsoft SQL, Office Suite)
• Team player with positive attitude
• Ability to work independently with minimal supervision

Are you game?

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.