About the job

Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in eCommerce in IKEA Tampines; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers.

Your assignment

• You will be responsible for the picking of articles in the warehouse and shop floor for online and store customers, ensuring there is no backlogs in order to meet the delivery schedules
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will adhere to quality, security and safety service standards and comply with procedures, rules and regulations
• You will ensure the warehouse is clean and safe for work
• You may be required to operate pallet jack to move heavy articles

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Job Title: BUSINESS DEVELOPMENT (BD) DIRECTOR

Department: BUSINESS DEVELOPMENT/COMMERCIAL

Location: SINGAPORE

Reporting to: GLOBAL HEAD OF BUSINESS DEVELOPMENT – PRIVATE CLIENTS

Purpose of the Job

Ocorian’s Private Client BD team builds and manages relationships with HNW, UNW individuals and Family Offices as well as intermediaries and other third parties. All BD activity aligns with Ocorian’s objectives, values and policies and is compliant with external regulatory requirements.

The Private Client BD Director  (Singapore) is a senior, strategic position responsible for generating new business and revenue across Singapore and wider APAC market working closely with the Private Clients, Global Head of BD, Regional Head, client facing teams and the broader Ocorian BD team. The role’s core objective is to identify, develop and implement business development initiatives and campaigns to introduce new clients to Ocorian and cross/up sell to our current client base.

The successful candidate will be based in Singapore, is a self-starter with a mature and established intermediary network as well as direct client relationships with potential new business opportunities. 

Main Responsibilities

BD activity

• Identify and target attractive Private Client market and client segments in Private Clients buying hubs,  specifically Singapore (but also wider APAC region), focusing on long-term client relationships and profitable revenue generation
• Develop and implement cross-sell initiatives across all Ocorian service lines to drive new sales from existing clients and increase revenue within the Private Client base
• Develop and manage Private Client intermediary and third-party service provider relationships to increase referrals
• Advise on strategic initiatives including product development and acquisitions, as required

BD targets and pipeline management

• Achieve and exceed personal BD targets
• Manage opportunities from inception through the sales cycle to onboarding and won-live
• Maintain BD pipeline information, call reports, proposal templates, service / fee proposals and related financial analysis
• Ensure that the Salesforce CRM system is updated with all contact and activity data

Market profile

• Build Ocorian’s market position to generate quality sales leads via:
  • Attendance and participation at industry events
  • Ocorian hosted events
  • Thought leadership articles, press releases, client newsletters etc

As a video editing intern, you will be assisting the team to prepare promos for TV broadcast, social clips for social posts and other digital contents. You will also have the opportunity to work with various operations functions. 

You will be responsible for the following areas:

• Learn to export video content for audio mix, lay back mixed audio in the mastering process and export for final master delivery.
• Learn to produce simple graphics/visual for promo production.
• Learn about the different delivery requirements on the different platforms – social, online, TV and print.
• Researching stories/talents and supporting the production of entertainment pieces, with the guidance of the Senior Producer and Production Manager.
• Partake in and support NBCU initiatives, including playing an active role in the company’s diversity and inclusion initiatives.
• Any other duties dependent upon varying work requirements

Be Part of Us

As a Research Geophysicist in the GEO TP Research team, you will be reporting to the Research Manager. In this role, you will contribute to a variety of research activities in line with the business needs such as developing, testing, improving, and validating algorithms/modules/methods with predefined geophysical content.

At the forefront of delivering unmatched Geoscience capabilities for our clients, our Research Geophysicists are analytical experts at identifying the best possible exploration spaces using advanced imaging workflows and technologies. As a global technology and high-performance computing leader, Geoscience in CGG is about solving some of the world’s complex environmental challenges. Our job is to leverage on curiosity and passion in science to become an established leader in delivering outstanding Geoscience services by uncovering new ways for our stakeholders to be more efficient and responsible, for a more sustainable future.

We practice Geoscience in ways that CGG does best – Caring deeply about the Earth, pushing beyond boundaries, and utilising multi-disciplinary approach in pursuit of innovation.

Job Overview

• Develop a program or prototype with predefined geophysical content and specifications
• Participate in the geophysical validation of prototype with the Imaging team
• Understand internal requirements by building close relationships with the Imaging team
• Prepare technical articles and carry out technical presentations for clients
• Support the innovation process to deploy patent policy
• Develop knowledge by reading academic publications, attending technical presentations, workshops, conferences, and seminars
• Participate in the innovation process for deploying patent policy
• Stay abreast of technology advancements to develop and improve research activities for Business Units and Clients

Key Skills & Experience

Desired Job Skillsets:

• Entry to Intermediate level professional contributor on a research project
• Possess master technical knowledge

Qualifications:

• Master or PhD in Geophysics, Physics, Mathematics, Engineering or other analytical discipline
• Have at least 0-3 years of experience

Key Competencies

• Analytical thinking
• Innovative
• Conceptual thinking
• Judgement
• Good communication
• Strong technical background
• Customer Service

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow we grow.

Key responsibilities:

Sales & Profit

• You regularly analyze and follow up on your department’s KPI and take actions to maximize results.
• With initiative, collaborative and strong commercial mindset, you prioritize and take actions in your department to deliver great customer experience, making positive impact on sales.
• Together with your Store and Area team, you ensure scheduling maximizes conversion & customer experience within the hours plan, in line with sales budget.
• Ensuring that your store meets H&M standards, you work with active feedback and follow up on customer service, garments level, visual presentation, store operation best practices and maintenance of store according to the Customer Experience Tool.
• You ensure a healthy and safe environment by active identification of potential risk, threats, opportunities, loss and prevention, and follows up by taking actions ensuring guidelines are followed by your team.

People & Team

• You manage the recruitment, training, development, succession planning and growth of your team.
• This is achieved by consistent performance management, ensuring feedbacks, development plans and expectations are communicated in an inspiring way through frequent check-ins.
• You work actively with talent and leadership development in your team by leading with example, close coaching approach and bringing our Culture and Value to life.
• You ensure regular and clear communication with your team on business performance, brand’s direction, as well as country and area goals strategy.
• Track record in delivering great sales, profit, customer experience and built great teams.
• Leadership experience with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people.
• Team player with positive, motivated and collaborative mindset, living the H&M Values to the fullest.
• Inspiring and excellent communicator with strong feedback culture, straightforward and open mindedness.

Site Testing Engineer

Job Description

• Lead the assigned dedicated work scope of Test and Commissioning
• Conduct all required Test Procedure, Methodology & equipment testing activities in site related to project to obtain sign-off from Customer.
• Preparation of technical proposals (testing and commissioning) for submission to LTA Singapore.
• To arrange all test equipment required for testing in coordination with site Manager & team leader.
• Mobilization of required test equipment arranged and made ready to commence testing in time.
• Coordinate and liaise with Customers on application of Permit-To-Work for testing activities for approved proceedings.
• Prepare and compile test report for submission to customer
• Prepare and draft Method Statement Risk Assessment.
• Supervise and monitor the site test activities at each specific T&C work.
• Provide support to team leaders and site engineers in all safety related requirement.
• Develops test plans and test procedures for Site Acceptance Test (SAT), Interface test (IFT) and System Integration Test (SIT).
• Plan scheduling and job allocation for activities (to coordinate with Planner)
• Participation in technical discussion and report preparation.
• Organizing training programs.
• Maintain and ensure line clear after each deployment and the site is always neat and tidy,

Requirements

• Minimum Diploma in Electrical Engineering or Mechanical Engineering.
• Fresh graduates are welcome
• Able to understand the regulation and requirement of local electrical practice and SMRT/ LTA requirements.
• Computer literacy
• Able to prepare Test Procedure and relevant technical document.
• Able to learn and pick up cut-in/cut-out of circuits for new systems or reroute cables / systems that requires test and commissioning.
• Willing to work in night shifts and on call duty.
• Positive work attitude
• Team Player

About the role

Reporting to the VP of Ocean team, and as part of the Trade Performance Centre (TPC) team, this role will manage allocation on trade lanes as negotiated, while also liaising with carriers and other TPC teams to monitor overall performance.

What you will be doing

Allocation Management

• Allocation Management on different Trade Lanes according to the agreements negotiated by the MO procurement team with the shipping companies for all FAK/NVOCC/NAC BASKET/NAC contracts
• Development and maintenance of allocation cards

Liaising with carriers

• Management of the Space / Equipment release with carriers
• Follow up on allocation compliance specifically on contracts subject to DeadFreight

Coordination with the network

• Work closely with other TPC teams to ensure continuous improvements and increase productivity
• Ensure that agreed SOPs are in place and respected in order to increase TPC visibility on the overall process and that data quality is improving
• Improved visibility of schedule carriers
• Conduct needs assessments and performance monitoring for communications with EU network
• Maintain dynamic communication across the network through specific flashes to inform of opportunities or difficulties.
• Conduct conference calls with stakeholders as needed (regular ones and emergency ones when needed)

The successful applicant

Essential

• Minimum diploma AND at least 2 years’ experience in carriers or Logistics company
• Highly proficient in Microsoft Excel/ Powerpoint
• Strong analytical skills
• Enjoys working with numbers
• Be autonomous while also excelling in a team environment

Desirable

• Tableau Software Proficiency is a plus.
• Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task
• Positive, highly adaptable and possesses strong people skills
• Able to adapt to different and difficult situations, people, country
• Innovative and has the ability to provide value added business solutions and alternatives

As a QHSE Assistant, you will be responsible for assisting in the implementation and maintenance of the Quality, Health, Safety, and Environment (QHSE) management systems. You will collaborate with the QHSE team to ensure compliance with all relevant regulations and standards. This is a vital role in our organization, and the successful candidate will contribute to fostering a culture of safety and quality throughout the company.

Responsibilities

• Assist in developing and implementing QHSE policies and procedures.
• Conduct regular inspections and audits to identify potential hazards and non-compliance.
• Assist in investigating incidents and accidents, and recommending preventative measures.
• Maintain and update QHSE documentation and records.
• Support QHSE training programs for employees.
• Assist in conducting risk assessments and implementing control measures.
• Collaborate with different departments to ensure QHSE requirements are met.

• Minimum Diploma in Occupational Health and Safety, Environmental Science, or a related field.
• Prior experience in a similar QHSE role is preferred.
• Working knowledge of relevant QHSE regulations and standards.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling.

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in Automatic Fare Collection (AFC) system.

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development

• Prior experience in following areas Scrum AGILE methodology process is a plus.

• Scrum AGILE methodology process

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.

• Provide first-level technical support for our products, including troubleshooting and issue resolution.
• Monitor and maintain the operational status of the datacenter infrastructure.
• Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.
• Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.
• Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.
• Document and report incidents, activities, and maintenance tasks according to standard procedures.
• Contribute to the continuous improvement of support processes and datacenter operations.

• Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.
• Strong understanding of IT infrastructure, including servers, networking, and storage systems.
• Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.
• Excellent problem-solving and communication skills.
• Familiarity with ticketing systems and ITIL best practices is a plus.
• Relevant certifications in IT support and datacenter operations are advantageous.

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Key Job Responsibilities

1. Creation of key reports to highlight fundamental issues and solutions
2. Identify trends in real-time and communicate these trends clearly to the management.
3. Coordination between customers and warehouse regarding shipment issues.
4. Other job related or ad-hoc duties.

Requirements

1. At least 1 year of relevant experience.
2. Minimum "O" level or equivalent
3. Positive working attitude
4. Able to start work immediately or within short notice
5. Basic Computer literacy including MS Word and Excel
6. Hands-on with good problem-solving skills
7. Good in follow-through and attention to details
8. Good communication and interpersonal skills
9. Good time management skills and able to meet timelines

Additional Information

1. 5.5 Working days/per week
2. Company Transport Provided (if selected) - Bedok, Tampines,Pasir Ris, Sengkang, Punggol

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

We are looking for a competitive and trustworthy Sales Executive to represent the Company's portfolio of products in the healthcare industry.

Responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

If you have excellent communication skills and feel comfortable reaching out to potential clients to represent our products, we’d very much like to meet you.

Job scope includes:

• Report to Sales Manager.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Establish good rapport with decision makers.
• Engage in negotiation strategy.
• Develop a deep understanding of client’s needs.

Minimum qualifications required for this role are:

• Minimum diploma in Science, Pharmacy, Business, Management or related field.
• Experience with sales and marketing is preferred.
• Team player willing to work effectively with others.
• Strong planning, presentation and communication skills.
• Candidates with a Class 3 valid driving license and a car would be preferred.

Transport allowances are provided for all sales executives.

About E-commerce Department:

Oversee the entire Profit and Loss statement for the online store presence. Explore novel opportunities and innovations to propel online commerce along its developmental trajectory.

What You Will Be Doing:

• Involved in campaign management, including the planning of product promotion, product launches, product listing, campaign follow up etc
• Assist in developing and implementing demand generation plans to grow site revenue
• Liaise with Designer Team on artwork requirements and monitor deadlines for completion
• Responsible for stock inventory accuracy and to address any discrepancy.
• Assist Customer Service on product knowledge and provide solution.
• Generate analysis and sales reports regularly.
• Logistic coordination when required.
• Other ad hoc duties assigned.

Who We Look For:

• At least 2 years of experience in managing E-commerce platforms
• Experience in live streaming for product demonstrations and customer engagement.
• Proficient in Microsoft Excel and Microsoft PowerPoint
• Effective interpersonal and communications skills
• Strong analytical skills
• Strong ability to work under pressure and handle tight deadlines
• Experience working in Pet Industry is advantageous.

Working Hours:

• Monday to Friday; 8am to 5:30pm

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

Futar Enterprises is hiring for an Accounts Assistant (Temp for 6 months)

Account Responsibilities

• Assist in general accounting activities in accounts payable, accounts receivable, data compilation and other accounting tasks.
• Documentation and filing.
• Assist in any other related financial matters as and when required.

Job Requirements

• ITE/Diploma/LCCI in accounting.
• Proficient in MS Office
• Minimum 1 year of related accounting experience.
• Detail oriented, meticulous, and able to multi-task and meet tight deadlines.
• Guidance provided.
• Able to start immediately or within short notice.

We are looking for an individual with a passion for auditing, with at least 5 years of experience in performing various audits, including integrated audits of business processes and systems, IT audits, and auditing emerging technologies. We value individuals who are able to work independently and also as part of a team.

The auditor will play a consulting role as advisor to business units - advising business units on control procedures, system security measures and other governance matters.

CAG Internal Audit aims to be a data-driven audit function. We focus on use of data analytics and other digital tools to improve the effectiveness and efficiency of audits. Prior experience in the use of data analytics and data visualization tools in audits would be advantageous.

Responsibilities:

• Responsible for assigned audit activities, including risk assessment and planning, establishing audit scope and approach, resource planning, preparing the audit assignment plan and audit programme, carrying out audit fieldwork, maintaining proper documentation, reviewing and/or supervising work done by teams, resource management if leading a team.
• Responsible for communications and resolution of observations / findings with stakeholders, preparing clear and concise reports on the risks, findings and recommendations to stakeholders.
• Establish data analysis criteria, be involved in user acceptance testing of the analytics developed, and use of analytics in performing audits.
• Enhance audit program and procedures where required, to improve audit effectiveness and efficiency.
• Ensure adequate follow-up of audit recommendations after report issuance, until all issues are resolved and implemented.
• Act as a consultant to business units to review and advise on control procedures, system securities measures, and/or governance matters.
• Act as a relationship manager between Internal Audit and audit clients.

Requirements:

• University degree majoring in Accounting, Information Systems, Computer Science or related disciplines.
• Professional qualifications: CPA, Certified Internal Auditor (CIA) or CISA, CISSP, CCSP.
• At least 5 years of practical experience in performing integrated audits of system and business processes, IT audit, and auditing emerging technologies.
• Excellent communication skills (verbal and written).
• Effective project management, interpersonal and influencing skills.

Job Responsibilities

• Responsible for preparation and closing of monthly and annual financial statements
• Responsible in full set of accounts
• Coordinate and liaise with internal parties to support intercompany activities/transfer
• Support forecasting and budgeting exercise as per corporate guidelines;
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Preparations of monthly P&L reports
• Checking and keying of daily sales report
• Work closely with the management team and different departments
• Assist in analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Diploma in Accounting or related fields
• At least 4 years of relevant experience in Accounting
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are now looking for Accountants to join our growing Accounting team in Singapore.

Position Duties

• The responsibilities of the Accountant is to record day-to-day financial transactions and complete posting processes, verify if transactions are recorded correctly in the ledger, perform partial check of posting processes, and perform bank reconciliation.
• The Accountant is also tasked to enter data, maintain records, launch reports, process accounts receivables and payables, and assist to prepare the management accounts.

Other Responsibilities

• In charge of maintaining full sets of books for a portfolio of clients including bank reconciliations, fixed assets, register, raising journals and preparing financial reports in Xero accounting system activity statements, and payroll support for clients
• Understand and adhere to financial regulations and legislation
• Creation of Xero Files
• Creation of Dext and Hubdoc accounts
• Communication with clients
• Ensuring on time lodgement of tax returns, BAS's and payroll
• Other ad-hoc accounting related duties as requested by the Management.

• Degree/diploma in Accountancy- MUST!
• 2-5 years relevant experience 
• Fluent in Mandarin 
• Professional certification preferred but not essential e.g. ACCA, CPA, or CA
• Computer savvy with proficiency in Excel and Word.
• Experience with XERO- must. Preferably a Certified User. 
• Experience with software like Dext and Hubdoc- PLUS
• Self-motivated, positive attitude, proactive and detail-oriented.
• Good interpersonal and communication skills.
• Able to meet tight deadlines.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Responsibilities:

• Provide 1st level IT support to around 40 users
• Coordinate with IT vendors on maintenance, upgrade, security issues
• Manage IT procurement and inventory
• Assist with the provisioning and deprovisioning of equipment to users
• Develop and maintain in-house IT documentation and user guides
• Support planning and project execution for strategic initiatives (both IT as well as non IT projects)

Requirements:

• Possess good understanding of Telecommunications Infrastructure and IT system knowledge
• Able to manage multiple projects/proposals
• Effective communication (both written & verbal), interpersonal skills and personable
• 1 to 5 years relevant experience
• Knowledge in Logistics/Freight Forwarding is an advantage

Retail Associate (Duty Free - Wine & Spirits)

• Reporting to the Operations Manager, you will be part of a team handling a portfolio of brands:
• Deliver quality customer service and promote Spirits to customers within the transit area of Changi Airport
• Execute marketing campaigns and initiatives
• Assist in packing of purchases
• Ensure proper housekeeping of shelves
• Perform stocking and inventory tracking at designated stores
• Assist in ad hoc projects as required

Working Hours

• 8am to 3pm OR 2pm to 10pm
• Rotating shifts (will need to work on weekends and public holidays if rostered)

Salary Package

• Basic + Personal Commission + Team Bonuses (upon achievement of KPIs)

Requirements

• Prior sales and frontline experiences are required
• Able to commit to shift work
• 3-month role available / permanent role available