• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description:

Thoughtfull is hiring a Research Lead to drive new innovations and conduct evaluative research, leading to the development of high-impact products and services with science-backed effectiveness. As the Research Lead, your mission is to produces a holistic research strategy and direct its implementation through strategic partnerships and in-house research projects. The expected outcomes of your mission includes but is not limited to the development of a holistic research strategy, the identification and establishment of strategic partnerships, the initiation of external and internal research projects and the publication of research outcomes through journal articles and/or whitepapers.  

• What you will do:
  Strategic Leadership: Develop and implement a comprehensive research strategy that aligns with the company's goals and objectives. 

• Strategic partnerships: Identify strategic partners and establish partnerships that support the goals of the research strategy 

• Research execution: Drive the end-to-end implementation of collaborative research projects together with partners and internal stakeholders, which include management of timelines, data transfer and other relevant processes 

• Collaboration and Communication: Collaborate with other departments, such as Product, Marketing, and Sales, to ensure that research initiatives support company-wide goals. Communicate research findings and strategic recommendations to stakeholders at all levels through various means (i.e. peer-reviewed articles, whitepapers,patents etc.) 

About you:  

• PhD by research, in the field of psychology, mental health, public health, or other similar fields 

• Experience in both quantitative and qualitative research methods 

• Experience in leading a project as a principal investigator, with a track record of research publications in reputed journals 

• Proven experience in research and development, with a track record of managing multiple stakeholders to achieve collaborative research goals in a timely manner. 

• Have successfully applied for research grants and executed projects based on grant funding. 

• Strong leadership skills, communication skills and a proven track record of working with multidisciplinary teams and multiple stakeholders 

• Excellent analytical, problem-solving, and decision-making abilities 

• Ability to thrive in a fast-paced and changing environment 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We help the business teams to deal with the issues of regulatory compliance, drawing on knowledge of assessment, monitoring, and prevention to identify issues that need attention and resolution. Our contributions are managing risk to be within risk appetite. 

What you will take away from this role is exposure to how to adapt to working in a fast paced regulated fintech company
What you will do:
●      Supporting payments compliance ongoing due diligence work including handling transactional sanction screening software

●      Data backfill for payments systems

●      Prepare summary on regulatory notices and guidelines and P&Ps master list

●      Working hand in hand with the compliance team to liaise with the stakeholders

●      Any other ad-hoc matters

What you will need:

●      Having some knowledge  on AML and customer onboarding

●      Having some level of understanding on regulators and payment service

●      Good work attitude, high sense of responsibility.

●      Honest, hard working

●      English language & available for full time internship

Nice to have: Experience of interning with financial institution

Gain exposure of operation of a payment business

Experience of working for regulated financial institution

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to manage issues with proper resolution/documentation and SLAs is required for this role

BUSINESS VISION

• Fostered a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encouraged innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implemented team-building initiatives to enhance team cohesion and morale.
• Recognized and celebrated team achievements, fostering a positive and spirited work environment.
• Analysed workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implemented strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

FINANCIAL TARGETS

• Inspired and motivated Beauty Consultants, coaching them to meet individual and team financial targets.
• Implemented client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.
• Implemented performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduced incentive programs tied to achieving financial targets, boosting team motivation and productivity.

CUSTOMER EXPERIENCE

• Acted as a role model and mentor to the team, embodying Guerlain's values and standards in all interactions with customers.
• Inspired the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conducted regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encouraged a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction

CLIENTELING
Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, understanding their preferences and needs in-depth.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provided one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.
• Developed and nurtured Assistant Managers, preparing them for future roles and creating a talent pipeline within the organization.
• Recognized and appreciated individual and team achievements, reinforcing a positive team spirit and motivation.
• Encouraged knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Guerlain’s guidelines

STORE OPERATIONS

• Clear Communication: Ensured clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empowered team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encouraged a problem-solving culture within the team, actively involving team members in
• Regularly recognized and appreciated the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers
•  

We are looking for a highly motivated Associate, Subscriptions to be based in our regional Singapore office!

Responsibilities:

• Conduct regular analysis of the subscriptions performance across APAC markets and benchmarking against competitors to recommend construct optimizations, campaign ideas and product improvements.
• Drive the acquisition and productivity of subscribers through analysis of user acquisition, behaviour and benchmarking against competitors.
• Coordinate feature launches and implementation of best practices with local marketing teams.
• Develop and present pricing and incentive strategies using projections based on historical data.
• Work closely with the data team to ensure analytics requirements are met and train markets in the use of dashboards and reports.

Note: This is a 12-month full time contract position based in Singapore.

A Bit About The Role
We are looking to hire an Associate Controller to join our Regional Finance team in Singpore! You will assist in growing our finance capabilities to steer the organisation in the right direction ensuring compliance with local accounting, regulatory and tax requirements.

Your Mission Will Include The Following Activities

• Work with Accounting, Regulatory Reporting team, Regional Controllers & Compliance teams to help deliver compliant and accurate reporting with clear definitions and change management.
• Compile monthly, quarterly and yearly reports for submitting to regulatory authorities. Support with ad-hoc financial reporting requests.
• Work with the Compliance team and Regional Controllers to provide financial data during regulatory examinations and financial audits.
• Help the Regional Finance team in performing day-to-day overview of legal entities, including analysing financial results and making sure necessary financial controls are performed.
• Work with other finance teams to ensure systems, controls and processes are prepared for regional requirements.
   

This Role Will Give You The Opportunity To

• Own your own path to success - you’ll have a high level of autonomy and responsibility.
• Expand your skills and develop for the future - help build efficient reporting and financial control processes and build experience that can take you to other exciting roles in the Finance team.
• Work in an international Finance Team and learn a lot about the Finance area, fintech and driving financial sustainability of a fast growing company

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslogs, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members.

Responsibilities

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team.
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery
•    Review the project lifecycle (initiation, plan, execution, completion)
•    Review project schedules, quality plans, budgets, and communication and risk management plans
•    Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
•    Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
•    Oversee the implementation of the project with regard to schedules, budget, manpower and quality
•    Resolve project overrun issues with Senior Management
•    Monitor and report on project management progress
•    Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management
•    Manage contracts and subcontractors
•    Effectively engaged stakeholders in project decisions and execution
•    Build long-term customer relationships by anticipating and exceeding customer’s expectation
•    Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development
•    Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
•    Be involved in pre-sale activities

Team Management
•    Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
•    Provide the project team with accurate information about business needs and priorities as well as details about business systems
•    Participate in leadership activities and providing performance feedback and developmental coaching
•    Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management
 

Colliers International is the fastest growing Commercial Real Estate Services provider globally. Here at Colliers, we pride ourselves on our enterprising, collaborative and growth mindset culture. This growth and our commitment to investing in our people and platform has created the need for an enterprising real estate professional to join our team as the Business Development Director | Enterprise Clients Asia, based out of our regional headquarters in Singapore.

This role reports directly into the Managing Director, Occupier Services | APAC and partners with the local market Occupier Leaders and Enterprise Client leads across the region to grow our service offering to Enterprise Clients Asia wide. This is an opportunity for an entrepreneurial real estate expert to lead the growth of  the Enterprise Services sector in a key regional hub, with the opportunity to influence across the wider Colliers global market.

To be successful in this position, you will possess a proven capability of client engagement, business development, inspirational people leadership  and cross functional collaboration.

Responsibilities include, but are not limited to:

• In collaboration with the Managing Director, Occupier Services | APAC and local Occupier Leads, develop a consistent client engagement strategy across the occupier service lines to create strong relationships, financial opportunities & outcomes.
• Act as the lead public figure in client communication to build C-level relationships across the most profitable and targeted accounts.
• Support in developing a highly capable localised teams through competitor talent attraction and internal capability building.
• Deliver a consistent message around our service proposition across the Asia market.
• In collaboration with the Research Department, create consistent Occupier relevant thematic reporting.
• Expand the scope of the centralised service lines which include Lease Administration, Enterprise Project Management and Portfolio Consulting.
• Ensure the service delivery quality across the Enterprise Client landscape is consistent and best in class.
• Be the APAC lead on Enterprise Clients globally, through regular global conference calls and pitches with the UK & EMEA colleagues.
• Actively engage and with Corenet and be the Colliers leader.
• In collaboration with the Business Development Centre, drive the bid response regionally for all Enterprise pitches.
• Oversee the pricing regionally for all Enterprise Clients.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• Long Bar

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

We are seeking a dynamic and experienced technical presales/architect professional. As a solution consultant, you will play a critical role in our presales team, helping to unlock the full capability of the ServiceNow platform for our key customers. You will leverage your functional and technical expertise to build compelling value propositions, solutions, demonstrations, proof-of-concepts and programs for our customers. You are expected have an aptitude for problem-solving, creativity and story-telling, in order to show our customers the true power of digital transformation with ServiceNow.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.

Responsibilities EIA Sub team :

• Technical support working closely with senior staff and Project Managers.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Environmental Impact Assessment, Environmental Monitoring and Management Plan(EMMP), Pollution Control Study, Environmental Health & Safety, Environmental Due Diligence, etc.
• Includes field work contribution for baseline environmental profiling for air quality, water quality, noise, vibration, vector, etc.
• Ability to work on a combination of these services will be highly regarded.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Business development support for current and prospective clients.
• Comply with quality management on all work products.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company.
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. The duration of the assignment will be for 6 months minimum. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! He/She will assist the Senior Commercial Analyst to support the project management team on various projects, while still being able to work independently.

The ideal candidate This role will be based in Singapore and will report to the Senior Manager, Commercial Projects.

About the job:

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. In this role you will be working with big data, testing, analyzing and building models to provide strategic insights to the business as well as comprehensive solutions. If you are looking for a dynamic environment where you will be exposed to projects covering operations, marketing, commercial and finance, then this may be the place for you!

Responsibilities:

• Conduct thorough, insightful and skilfully presented deep-dives into specific business topics and trends
• Work closely with teams in the commercial department to understand business challenges and recommend solutions across the various projects.
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and growing projects within budget and within scope
• Analyze the data, create hypotheses, run experiments & prove the customer value as recommendations to the company
• Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
• Support ad-hoc data requests and analysis

• Analyse charterparties and all related shipping documents and create and compute demurrage and shipping-related claims with shipowners;
• Review charterparty related demurrage and shipping costs claims received;
• Analyse sale contracts and all related documents (including GTCs) and create and compute demurrage and shipping related claims with counterparties, including suppliers, receivers and terminals;
• Review demurrage and sales contract related demurrage and shipping costs claims received;
• Counter and negotiate settlements; Liaise with the internal business where required;
• Develop and maintain strong relationships both with counterparties and with the internal business;
• Assist in regularly reporting outstanding positions to Management;
• Keep abreast of industry developments and legal case law to ensure charterparty and/or trading terms are relevant and updated.

• Analyse charterparties and all related shipping documents and create and compute demurrage and shipping-related claims with shipowners;
• Review charterparty related demurrage and shipping costs claims received;
• Analyse sale contracts and all related documents (including GTCs) and create and compute demurrage and shipping related claims with counterparties, including suppliers, receivers and terminals;
• Review demurrage and sales contract related demurrage and shipping costs claims received;
• Counter and negotiate settlements; Liaise with the internal business where required;
• Develop and maintain strong relationships both with counterparties and with the internal business;
• Assist in regularly reporting outstanding positions to Management;
• Keep abreast of industry developments and legal case law to ensure charterparty and/or trading terms are relevant and updated.

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

What will you do:

• Operations & Payroll
• Possess a strong understanding of HR process chains and responsibilities within People operations domain
• Track headcount fluctuations and possess good vendor management skills and knowledge – both insurance and payroll vendors
• Develop reports for monthly, quarterly, annual dashboards and prepare government-regulated reports and surveys
• Represent the company during audit/ regulatory checks
• HRIS employee core database management that support HR operations and employee data management.
• Process documentation and prepare reports relating to HR activities (onboarding, new employee data, training, performance management)
• Work closely with People Experience team to support and execute HR-related initiatives
• Manage payroll and benefit administration for allocated country(s) and assist when support is needed
• Work closely with payroll vendor on payroll activities such as: Generating reports, reviewing and validating, monthly salary, incentive, bonus, and any other customized components
• Ensure accurate and timely processing of payroll including: Benefits, taxation, pro-ration and other deductions compliant with manpower regulation in countries we operate
• Rewards, Compensation & Benefits
• Work with HR Leaders to manage and enhance the company’s compensation and benefits programs, ensuring they are competitive, equitable, and align with our business goals.
• Collaborate with People experience team and business leaders to design and implement total rewards initiatives that foster a positive work environment and high employee engagement.
• Conduct market research and analyze compensation trends to recommend adjustments and updates to our total rewards strategy
• Collaborate with cross-functional teams on projects that enhance employee wellbeing and organizational culture.
• Provide support to employees and managers regarding benefits, compensation, and HR policies.
• Ensure compliance with all federal, state, and local regulations governing employee compensation and benefits.
• Manage ESOP and Benefits administration and liaise internally with Finance and employees
• Manage Benefits administration and employee perks and wellness programmes
• Any other tasks assigned.

What we are looking for:

• Have at least 1 year of experience in People Operations or Total Rewards
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or Compensation & Benefits
• Thorough and up-to-date working knowledge of Human Resource
• Highly analytical, meticulous, and ability to prioritize and complete work in a timely and accurate manner independently
• Possesses excellent written and verbal communication skills, ability to thrive in an organization
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proactiveness to get involved in hands on activities and be a team player
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• Regularly follow written and verbal directives to safely and efficiently operate plant equipment, manage site services, and handle vehicle loading/unloading. The specific responsibilities may differ depending on the site.
• Identify and propose safety and efficiency enhancements within the work area, participating in multidisciplinary teams to prioritize and implement these improvements.
• Effectively communicate with production team members and other onsite functions (e.g., maintenance, planning, logistics) through verbal, email, and written means, ensuring clarity and accuracy in communication.
• Take responsibility for personal health and safety, as well as the safety of others potentially affected by one's actions. Adhere to site-specific safety, health, and environmental (SHE) standards, including risk assessment, permit compliance, and incident reporting.
• Understand the importance of attention to detail and adherence to instructions, recognizing the potential consequences of oversight or incomplete adherence.
• Make routine operational decisions following established procedures, seeking guidance from line managers or team leaders for non-routine decisions.
• Efficiently plan and organize work and materials for the current shift and prepare for the upcoming shift in the assigned area, aligning with site logistics and production plans. Ensure safe and effective shift handovers.
• Provide training and mentorship to new team members in their respective roles.
• Perform maintenance tasks as required (level of maintenance activity varies by site), including preparation of equipment for maintenance activities based on instructions.
• Conduct agreed-upon analytical testing as needed (level of analytical activity varies by site).
• Identify and manage emergency situations according to established procedures, potentially participating in site emergency response activities outside regular hours in some sites.

• NITEC / Diploma in Chemical Engineering, minimum 4-5years experiences in chemical, petrochemical and oil & gas industry

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Gross Salary up to $6,500 with AWS + 2 months bonus
• Working location at Jurong Island
• Working Hours: 7.15am to 7.15pm (12 hours shift)

As a Derivatives Broker at Royal Ocean Marine client, you will be responsible for executing trades and providing brokerage services for client derivatives transactions. You will work closely with clients to understand their trading needs and execute trades on their behalf. This is an exciting opportunity for a motivated and skilled professional to join our team and contribute to our success in the financial markets.

Responsibilities:

• Execute derivatives trades on behalf of clients
• Provide market insights and analysis to clients to support their trading decisions
• Maintain strong relationships with clients and provide exceptional customer service
• Monitor market trends and conditions to identify trading opportunities
• Follow market regulations and ensure compliance in all transactions
• Collaborate with internal teams to execute trades efficiently
• Stay updated on market developments and industry news

• Bachelor's degree in Finance, Economics, or a related field
• Proven experience as a Derivatives Broker or Trader
• In-depth knowledge of derivatives markets and trading strategies
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced and dynamic environment
• Proficient in using trading platforms and industry-specific software
• Understanding of market regulations and compliance
• Ability to build and maintain strong relationships with clients
• 3-5+ years of experience in a derivatives brokerage covering agricultural derivatives; grains, oilseeds, and softs commodities.

Chan Chee Meng

EA 07C3069

R1110620

Passionate about food & drink? Are you looking for a permanent part-time opportunity in a unique role?

MMR Research Worldwide specialise in consumer and sensory research and work with large, international brands within the food, beverage & personal/household care sectors. We are currently recruiting for part-time Product Evaluators/Sensory Panellists to join our new expert panel based at Harbourside 1,1 Boon Leat Terrace S119843 #05-01.

We have the following hours available:

AM Panel - working on Tuesday, Wednesday and Thursday – 9.30am – 12.30pm

Employees start on $14 per hour, rising to $15 per hour after six months.

These roles involve:

• Working individually and within a team to evaluate products within the food, drink and personal care industry
• Products range from food & beverages (including alcohol, meat & individual ingredients) through to personal care & household products (e.g. shampoo, skin care products)
• You will be taught how to generate sensory descriptive vocabulary as a group (relating to the taste, appearance, texture and smell of a product) and then individually evaluate products on these descriptors
• No experience necessary as full training training will be given

Requirements needed for this role:

• Good sensory acuity relating to smell and taste (this will be tested during a screening session)
• You should have the ability to follow detailed instructions
• You should be comfortable completing routine tasks quickly and accurately
• The ability to articulate yourselves in fluent English in front of others
• You must not have any dietary restrictions (e.g. vegetarian) & be happy to evaluate alcohol products when required
• You must not have any food intolerances/allergies
• You must agree not to wear any perfume and use any strong-smelling hand creams as this could affect your work

Shortlisted candidates will be invited to a remote screening session, further details will be provided once you have been successfully shortlisted.

MMR is an Equal Opportunities Employer.

• We are currently seeking a highly skilled and experienced Drydocking Superintendent to join our client's team. In this role, you will be responsible for the planning, coordination, and execution of drydocking and repair projects for our offshore vessels.
• You will work closely with shipyard personnel, suppliers, and internal stakeholders to ensure that drydocking activities are carried out efficiently and to the highest quality standards.
• Key responsibilities will include developing drydocking specifications, evaluating bid proposals, monitoring progress during drydocking, and ensuring that all necessary repairs and maintenance are completed on time and within budget.
• The ideal candidate will have a strong technical background in the maritime industry, with extensive experience in drydocking and ship repair projects.
• You should have excellent project management skills, be detail-oriented, and have a proven ability to work effectively in a team.

• Bachelor's degree in Naval Architecture, Marine Engineering, or a related field.
• Experience as a Drydocking Superintendent in the offshore industry.
• Extensive knowledge of drydocking processes and procedures, including contract management, specification development, and project scheduling.
• Strong technical background in marine engineering, with knowledge of ship systems and equipment.
• Excellent project management and organizational skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Strong communication and interpersonal skills.
• Willingness to travel and work at different shipyards as required.

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking a highly skilled and motivated Maritime Vessel Efficiency Manager to join our client's team. As the Maritime Vessel Efficiency Manager, you will be responsible for ensuring the optimal performance of our fleet by implementing efficient operational practices and identifying opportunities for improvement.

Key Responsibilities:

• Analyze vessel performance data and identify areas for improvement
• Develop and implement strategies to enhance vessel efficiency and reduce fuel consumption
• Collaborate with the technical team to optimize vessel maintenance and repair schedules
• Monitor and assess the performance of vessel systems and equipment
• Stay up-to-date with maritime regulations and industry best practices related to efficiency and sustainability
• Provide recommendations for fleet optimization and fuel-saving initiatives
• Conduct regular training and workshops for vessel crews on efficiency best practices

Job requirements:

• Bachelor's degree in Maritime Studies or related field
• Minimum of 5 years of experience in maritime operations, with a focus on vessel efficiency
• Strong analytical and problem-solving skills
• Knowledge of maritime regulations and industry standards
• Excellent communication and collaboration skills
• Proven ability to implement and drive efficiency initiatives
• Experience with data analysis and performance monitoring tools
• Ability to work independently and manage multiple projects simultaneously

Chan Chee Meng
EA 07C3069
R1110620