• Process vendor invoices and payments
• Process staff expense claims and corporate card transactions
• Handle tax requirements relating to payments
• Handle billing and settlement of intercompany charges with subsidiaries and overseas branches
• Review and reconcile temporary accounts
• Prepare vendor spend and staff reimbursement reports
• Handle monthly closing of Accounts Payable system
• Attend to common mailbox and staff queries
• Participate in implementing system functionalities and enhancements
• Participate in developing and maintaining policies and procedures
• Participate in project work including process improvement activities

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Location: Raffles Place
• Analyse process workflows and apply process improvement techniques
• Gather business requirements from process owners and map work processes for various functions/departments
• Conduct process assessments to identify suitable use cases for RPA or automation using technology or available tools
• Create process documentation i.e. scorecard, process definition, solution design and user document
• Design, test and implement solutions as per the delivery lifecycle
• Troubleshoot reported errors, identify root cause and provide timely resolution
• Identify best practices and continuous improvement in RPA solutions
• Conduct RPA, automation related training

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Established Sports Bar and Pizza Place is lookinf for a Waitress/Hostess to fill in the vacany. Outlet is situated at Robertson Quay area.

Sussessfull candidate should be fluent in English and have experience with Western Cuisine, posses pleasent personality and amiable character.

Salary will commensurate with expirence and personality.

• Location is at Newton
• Provide quality support for incoming enquiries
• Assist clients with their log in and online portal navigation issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Take ownership of client issues and follow through to resolution
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

We are a Michelin-starred Japanese fine dining establishment, and would like to invite like-minded professionals to join us on our journey to please diners with our extraordinary Japanese cuisine. Applicants with experience in a Japanese fine dining environment will have and added advantage.

Selected candidates will be entitled to the following benefits:

• Competitive salary package.
• Generous monthly incentive upon hitting sales targets.
• Daily meal allowance
• Substantial tips.
• Medical reimbursement.
• Relaxed working environment.
• 6 days work week with 2 additional off-in-lieu per month.
• 2 hours meal break.
• Uniform provided with laundry service.

Interested candidates, please apply directly with your CV.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

More information about us: https://www.actxa.com

Actxa is hiring for Data Scientist

We are seeking a highly skilled and motivated Data Scientist to join our dynamic team in shaping the future of healthcare in preventive health using Artificial Intelligence (AI), Machine Learning (ML) and data analysis..

The ideal candidate will directly contribute to improving the health and well-being of the population, reducing healthcare costs, and championing a proactive approach to healthcare.

What will you do?

1. Data Collection, Processing and Preprocessing:

• Collect, clean, preprocess, and wrangle raw digital health data to ensure its quality, integrity, and suitability for analysis and modeling.

2. Data Analysis and Modeling:

• Utilize advanced statistical techniques, artificial intelligence and machine learning algorithms to analyze complex datasets.
• Develop predictive models to identify patterns, trends, and insights for proactive health interventions.

3. Feature Engineering and Model Development:

• Identify and engineer relevant features from diverse healthcare data sources to enhance model accuracy and performance.
• Design, develop, and fine-tune machine learning models for predicting health risks and outcomes.

4. Productization and Code Transfer:

• Follow through toward productization by deploying models into scalable, production-ready solutions.
• Implement data pipelines and automation processes for efficient data processing and extraction.

5. Documentation and Reporting:

• Document research, experiments, modelling techniques, and methodologies followed in projects.
• Provide comprehensive reports and presentations on results, findings, and recommendations derived from data analysis and predictive models.

6. Collaboration and Communication

• Collaborate with cross-functional teams including clinicians, data engineers, and product managers to understand business requirements and align data science initiatives with company goals.
• Effectively communicate complex findings and insights to both technical and non-technical stakeholders.

7. Continuous Improvement and Innovation:

• Stay abreast of the latest advancements in data science, machine learning, and healthcare technologies.

What are we looking for?

• Bachelor or Master degree in Data Science, Biostatistic, Mathematics, Biomedical Engineering, Electrical & Electronics Engineering, Computer Science or related discipline.
• 3+ years of experience in data science, healthcare analytics, or preventive medicine
• Proficiency in programming languages: Python, R, SQL
• Experience with machine learning frameworks: TensorFlow, PyTorch, Scikit-learn
• Good understanding of biostatistics, epidemiology, and research design
• Familiarity with cloud-based platforms: AWS & Ali Cloud
• Experience with wearable device data, signal and noise processing will be preferred.
• Keen interest in Chronic disease prevention, Population health management and Digital health interventions.
• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Natural tenacity, resilience, and determination.

What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• At least 5 years IT experience as Level 1 Production Operations engineer.
• Strong analytical skills: The ability to analyze production processes and identify areas for improvement and optimization.
• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
• Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc. would be an advantage.
• Able to work shift duties 24X7.

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
• Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
• Being accountable for resolving the incident with workaround or permanent solution.
• Participate in troubleshooting system and network connectivity problems before escalation.
• Monitoring production metrics and performance indicators to ensure targets are met.
• Ensuring compliance with safety and regulatory standards in production.
• Other ad-hoc duties as instructed.

Job Description for clinical trial project lead

• Oversee clinical trial projects from initiation to completion, ensuring all phases are executed efficiently and effectively.

• Handle various administrative tasks to support project activities and maintain seamless operations.

• Oversee the maintenance and calibration of clinical trial equipment

• Data entry and collection of clinical data

• Coordinate and schedule visits, as well as recruit study subjects to ensure the smooth progression of clinical trials.

**Requirements:**

- No prior experience required; training will be provided.

- Must possess at least an ITE/Diploma in any field.

- Entry-level candidates are encouraged to apply.

- Capable of working independently on challenging projects and meeting deadlines.

- Eager to learn, prioritize, and multi-task effectively.

- Strong coordination and interpersonal skills; comfortable interacting with people.

- Ability to function as both a leader and a team player.

*Please note that only shortlisted candidates will be notified. To apply, send your detailed resume with current and expected salary to [email protected].*

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

Responsibilities:

The Head of Strategic Projects plays an important role to oversee various aspects of managing the logistics of the President Geographic Regions, President APAC through:

1. Communication: Responsible for managing the senior executive's communication with internal and external stakeholders, including employees, customers, and the media. Help craft messages and ensure that communication is consistent across all channels.
2. Problem-solving: Help the senior executive solve complex problems and make difficult decisions. Provide research, analysis, and recommendations to help the executive make informed choices.
3. Relationship building: Help build and maintain relationships internally and externally that are critical to the senior executives’ success.
4. Project management: Lead or participate in special projects or initiatives, ensuring that they are completed on time, within budget, and to the expected quality standards.
5. Operations management: Oversees the day-to-day operations, ensuring that resources are being used efficiently and effectively. Keeping the senior executive organized with logistics, meetings, and emails throughout the day. Responding to inquiries on behalf of the executive

Requirements

• At least 8 years of relevant experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind with a focus on developing creative solutions
• Experience with creating communications
• Strong project reporting skills, with a focus on interdepartmental communication

Location:

MacPherson

Salary:

$1,700

Working Hours:

5.5 days

Mon to Fri, 8.30am – 5.00pm

Every Sat, 8.30am – 1.00pm

Job Scope:

• Provide immediate response to client’s enquiries and concerns over the phone
• Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
• Resolve discrepancies in reports by consulting with other staff
• Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
• Pursue referenced test result to satisfy client needs and requests
• Print, prepare and distribute patient reports for delivery
• Perform data entry role when scheduled/assigned
• Assist with other database building activities when necessary

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Promote and manage staff facilities
• Support the team in Employee Engagement Events
• Keen on running events, comfortable with coordination leading up to events and actual event day activities
• Work in close collaboration and partnership with management
• Administer and execute HR functions and processes
• Provide administrative support
• Support in JHC events such as staff wellness, process/work improvement review projects etc

Qualifications:

• Diploma/Degree holder in any field

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location :

Ubi

Salary :

$13/hr

Working Hours :
Mon - Fri

9am - 5pm

(Other working hours/departments are possible)

Job Description :

• Handle incoming calls and emails
• Respond to general enquiries

Requirements :

• Typing speed: min 35wpm
• Able to work in fast-paced environment
• Able to work with many tabs + 2 computers concurrently
• Min commitment: 6 months

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Central

⏰Working Hours:
- 8:30 - 6 pm (Mon - Thurs)
- 8:30 - 5:30 pm (Fri)

42 hours per work week

Job Description:

Administrative Support

• Clerical and Secretarial Tasks: Provide general support to the department, including maintaining and updating information in the Employee Master Database and the staff directory.
• Record Keeping: Maintain records of staff signatures and ensure timely updates of contact details and profiles.
• Resource Management: Address needs (name tags, access cards, equipment) and manage stationary and equipment inventory.

Case Notes and Medical Reports

• Management of Case Notes: Trace and record movements of case notes, ensuring timely return and submission of reports.

General

• Ensure general housekeeping of the department eg. systematic filing of documents, keeping the cabinets and work area tidy, etc
• Assist in the logistics of events organized by the Department

Requirement:

• Min "O"- Level
• Start work within short notice
• Good interpersonal and communication skills
  
  For interested candidates, please send your most recent and updated resume to [email protected]
  Tele me at @selinaOwO

Alicia Cheong Ling Wei
R1104785
Recruit Express Pte Ltd
EA License No. 99C4599

MUST work 5 -6 days per week.

⏰ Working Hours:

Mondays - Saturdays 8:30am - 1pm (If candidate can work longer hours, sometimes they will extend)

Responsibilities

• Follow the Project Management Process from award until handover including all statutory requirements and deliverables
• Develop comprehensive project plan for multiple projects
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project to ensure project progresses on schedule and within budget.
• Coordinate and be involved in pre-& post tender survey for SED/ ordering and pre-con survey on the existing building (applicable to MOD projects only).
• Sell variation orders timely to reach financial objectives.
• Provide regular project management reports for management during Work in progress (WIP) review.
• Directs and coordinates activities of project team which includes attend site meeting, involve in all internal and external inspection / handover of projects for public use with no critical defects and place order for spare parts via spare parts finder database.
• Attend monthly Work in Progress (WIP) meeting with Commercial and EI Finance Controller.
• Coordinate daily activities and resolve technical problems internally with factory, Sales Engineering Department, Drawing Office and externally with our suppliers and contractors.
• Manage cost and pre-empt / highlight potential cost overrun and late delivery of project.
• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirements of the process and quality hold points defined in the work instructions of the Top Range Excellence / Fulfilment Plus process.
• Sign off as defined in ON 17100 for major projects, execute all contractual terms to continuously protecting Schindler's financial entitlements.
• Demonstrate safety leadership, conduct periodically quality walks, safety walks and safety inspections.
• Responsible for the employee and subcontractor safety compliance at project sites and conducting safety walks on regular basis

Education

• Desired university / diploma education in Mechanical, Electrical &/or electronics Engineering and Project Management or equivalent.
• Familiarity of elevator and escalator products knowledge.
• Strong project management skills.
• Good planning, analytical and organizational skills.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

· Follow up and convert motor insurance renewals for existing and new customers.

· Cross-sell other general insurance products to customers.

· Provide excellent customer service and support to ensure a positive customer experience.

· Meet and exceed sales targets and KPIs.

· Maintain accurate records of sales activity and customer interactions in the Salesforce system.

· Stay up to date with product knowledge, market trends, and industry regulations.

· Collaborate with the coworkers/ insurers/respective stakeholder to develop strategies for revenue growth.

· Ensure appropriate sales processes are followed and compliance is adhered.

· Being customer-centric by gathering customers' feedback, ideas, and suggestions to bring the team/organization closer to our customers.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Salary:

Location: Novena

Working days/hours:
Mondays - Fridays 9am - 6pm,
Saturday: 9am - 1pm

Job Description:
* Assist in registration of patients
* Booking of appointments
* Assisting in guiding patients to change / directing them to correct rooms
* Assisting nurses and radiographers when required

Requirements:
- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline
- Able to start work IMMEDIATELY !
- Possesses good interpersonal communication skills
- Able to commit until Feb 2025


Interested candidates, kindly send a copy of your resume to: [email protected]



Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Key Responsibilities:

• Educate patients and their families about therapeutic strategies and home exercises.
• Provide guidance on adapting environments to enhance daily living skills
• Work collaboratively with other healthcare professionals, including doctors, nurses, and physical therapists
• Maintain accurate and up-to-date patient records, including progress notes and treatment plans
• Document outcomes and communicate findings with relevant healthcare team members

Qualifications:

• Degree holder
• AHPC certified

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided
• Able to work 3 rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Scope:

• Drive the ambulance(s) and van in accordance to all road safety and traffic rules.
• Safe loading/ unloading and transport of patients, staff, goods and equipment to and from designated locations.
• Duties pertaining to care and maintenance of the vehicles, including cleanliness and routine safety inspections to ensure the vehicles are in good working condition before use

Requirements:

• At least Secondary education with credit in English.
• Possess Class 3 driving licence with a good driving track record.
• Minimum 2 years’ of experience in driving a van or other large vehicle.
• Knowledge of Microsoft Office applications would be an advantage.
• Able to perform 3 rotating shifts and mortuary duties as required.
• Able to be certified in defensive driving course and CPR/AED usage.
• Excellent interpersonal and communication skills, able to work with all levels of staff.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Roles and Responsibilities:

• Engage partners to solicit referrals and stakeholders’ management.
• Manage patients and caregivers through assessment, development of care plan, execute the intervention plan (Deliver service internally or matching patients to the appropriate services), track and monitor the progress of patients and caregivers.
• Facilitates patients' placement through admission and financial counselling
• Familiarize with patient treatment cost and additional costing if there is.
• Familiarize and understand the patients’ financial resources such as subsidies, insurance, Medisave/MediShield, etc.
• Conduct visits to dialysis centre, home or hospitals to provide assessment and supportive counselling
• Advocate for the protection of patient's welfare and rights.
• Collaborate with internal and external healthcare professionals for a more complete patient management
• Liaise with government, community, social agencies or individuals to mobilise social resources for the best interest of patients and caregivers
• Facilitate patient and caregiver support group programmes
• Review and enhance processes to ensure that they are relevant to the needs of patients and caregivers.
• Facilitate discharge and Transfer
• Any other tasks or duties that your head of department assigns to you.

Requirement:

• Degree in Social Work
• Candidate with at least 1 year of experience is preferred

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Responsibilities:

1. Support elderly patients and their caregivers with:

• Psychosocial and financial support
• Casework and counseling services

2. To facilitate successful integration back to the community by:

• Collaborating closely with the multi-disciplinary team
• Implementing a comprehensive and coordinated care plan
• Implementing initiatives and support programmes that enhances the care and support of elderly patients and their caregivers within the community

Job Requirements:

• Degree and postgraduate diploma in Social Work.
• Must have an interest to work with the elderly in a healthcare setting

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

1. Support elderly patients and their caregivers with:

• Psychosocial and financial support
• Casework and counseling services

2. To facilitate successful integration back to the community by:

• Collaborating closely with the multi-disciplinary team
• Implementing a comprehensive and coordinated care plan
• Implementing initiatives and support programmes that enhances the care and support of elderly patients and their caregivers within the community

Job Requirements:

• Degree and postgraduate diploma in Social Work.
• Must have an interest to work with the elderly in a healthcare setting

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

CRITICAL TASKS

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
• Assist other employees to ensure proper coverage and prompt guest service.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services

• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Pick-up trays and clean tables as needed to ensure a clean dining area.
• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Retrieve and deliver food and beverage orders in a timely manner.
• Perform other reasonable duties as requested.

Assists Management

• Communicate with guests, other employees, or departments to ensure guest needs are met.

Closing

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Beverage/Coffee Cart

• Inspect the cleanliness and presentation all china, glass, and silver prior to use.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Banquet

• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
• Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
• Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
• Follow up on special banquet event arrangements requested by guest to ensure compliance.
• Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
• Inspect the cleanliness and presentation all china, glass, and silver prior to use.

In-Room Dining

• Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
• Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
• Notify guests and management of delays in service delivery and record any issues or complaints via GXP system.
• Deliver VIP amenities and F&B orders to guest rooms and suites as per sequence of service and standard.
• Collect, clear and remove trays and trolleys from corridors and guest rooms

Cash/Bank Handling

• Record transaction in MICROS system at time of order.
• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

Steps of Service

• Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
• Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Previous F&B experience is a big plus. Fresh graduates are welcome too.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.
• Able to start work within short notice.
• Selected candidates may be posted either to Crossroads Buffet, Lobby Lounge, Room Service or Minibar.