We are a multi-faceted luxury F&B lifestyle company with over a decade of brand-building experience. We are behind several well-loved Singaporean and global craft food brands. We create memorable experiences with attention to fine details of the brand aspects and high-quality service standards.

• Provide professional, courteous, and personalized food and beverage services to all guests in the cafe
• Perform efficiently cafe operations (opening/service/cashiering/closing) and related processes with the team
• Ensure good engagement with frequent guests who visit cafe to encourage spending and best experiences
• Look for ways to upsell and add value to guests’ experience
• Provide day-to-day administrative support such as handling phone reservations, guests’ queries in a prompt and courteous manner
• Ensure daily cleanliness and physical attractiveness of cafe and retail area
• Ensure F&B and retail supplies are well stocked & within validity of usage, including ordering and stocking of inventory on a weekly basis
• Provide regular feedback and review meetings with team to improve processes and guests’ experiences

Requirements:

• Minimum 2 years of experience in similar role
• Diploma in Hospitality Management, preferred
• Experience in working with luxury brands and/or coffee is a bonus
• Punctual and excellent customer service attitude
• Strong communication, interpersonal, relationship management and professional sales skills
• Willingness to learn and commit, have an eye for details
• Good team player and enjoy interacting with people

Job Description:

• Develop C# .NET solutions and be involved with enhancements
• Support existing applications
• Engaging with business users
• Debug and maintain written codes
• Define and organise projects on an ongoing basis
• Report and document project details
• Identify and handle technical risks and issues
• Liaise with internal stakeholders, e.g. other Software Developers in the team, for different stages of the project
• Participate in project meetings with management and other team members
• Any other ad-hoc duties as assigned by supervisors

Requirements:

• At least eight years of experience as a C# programmer or developer
• Hands-on experience with C#, .NET and good to have: frontend knowledge
• Strong ability to write clean and easy-to-understand codes
• Experience with working in an agile environment
• Is autonomous and able to derive solutions to the existing problems on their own

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

Job Description:

• Design non-functional test (NFT) plans for key releases and projects with the Business Analysts;
• Provide effort estimates to test and release planning activities;
• Design performance regression scope for BAU releases and functional performance tests for new performance improvement changes;
• Use Confluence to document the test scope;
• Identify the correct environment set-up and document it as part of the test plan;
• Perform test execution using existing custom performance and load measurement tools;
• Raise performance defects and work closely with the teams for defect resolution to tune performance;
• Prepare test reports and provide sign-offs for each NFT exit;
• Use existing custom tools for NFT;
• Work closely with the DevOps team for the creation of new tools or enhancements to the NFT toolkit;
• Able to troubleshoot errors in tool usage before logging defects for the DevOps team;
• Report to the Release and QA Manager.
• Any other ad-hoc duties as assigned by supervisor.

Requirements:

• A minimum of eight years of experience in NFT;
• Understanding how IIS hosted web services applications work;
• Familiar with assessing load and stress on a SQL server database;
• Knowledge of basic networking, messaging, web services and databases;
• Good with Power BI, Excel or relevant data analytics platform;
• Knowledge or hands-on experience in automated regression testing and performance testing;
• Good to have: Experience in commodity trading or banking domain; Certification of ISTQB Foundation Level.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

Job Description:

• Own the portfolio of active projects and minor changes with responsibility for aligning this portfolio of work to agreed business and IT expectations;
• Lead project mobilisation, including developing the resourcing strategy for delivering various types of change and working with the Head of IT to engage vendors;
• Ensure projects and ongoing change are delivered on time, within budget and meet the expectations of the project sponsor(s);
• Perform day-to-day management of Project Teams, working closely with their Line Managers, including the Enterprise Business Architect (BAs), Solution Architect (Developers) and Release & QA Manager (QA);
• Use processes and tools, including Teams, Confluence & JIRA;
• Work closely with the Release & QA Manager to plan a roadmap of releases taking into account interdependencies between changes and the need to go through a joint SIT, regression testing and release cycle for all Allegro changes;
• Ensure inputs are taken from users and IT stakeholders, thereby logging project risks, assumptions, issues and dependencies;
• Provide regular project updates to business stakeholders and other relevant IT stakeholders;
• Drive and deliver the implementation of quality data to support the production of crucial project metrics across project milestones, effort, requirements, scope change and resource utilisation.
• Any other ad-hoc duties as assigned by supervisors.

Requirements:

• At least ten years of experience as a Project Manager in ETRM IT within a trading house, investment bank, or through a tier-1 vendor/consultancy;
• Good understanding of the trade lifecycle for financial and physical commodities (including gas, coal, LNG or physical oil);
• Experience as a Project Manager on an ETRM implementation or in delivering 3rd line support / small change, e.g. Allegro, Endur, Aspect.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within Intermediate Long Term Care and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between company and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of Population Health strategies and regional health plan

Requirements

• Min Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Partner Support Analyst (Gaming)
• Focus: Operational point of contact for Operations Support, Resolving Inquiries and Crisis Management
• Office location: Central (CBD Area)
• Working hours: (Office Hour)
• This role will start off as contract position

The Talent

• Bachelor’s degree preferred
• Min Preferably 3 years’ experience in online operations, consulting, or account, partner, or project management
• Advanced skill in MS Excel and PowerPoint
• Crisis management & Operations Management

The Job

Looking for a Partner Support Analyst (Gaming) who will act as a primary internal operational point of contact to resolve Gaming Partners’ inquiries and support them on an ongoing basis. The Global Partnerships team manages strategic relationships with creators in the Gaming Industry for public content– eg. repair, current repair process, any gaps, ensuring seamless process via vendor

• Work cross-functionally to triage operational issues and help drive solutions for Gaming Partners
• Offer high-touch solutions based on familiarity with product launch status and bugs
• Assist Strategic Partner Manager with high-value partners’ operational needs, such as filing tasks and communicating status internally to partner managers
• Align with product and operations teams to act as an expert on specific products & platform policies
• Proactively identify opportunities to improve partners’ platform experience through the creation of scaled messaging and education materials
• Serve as an internal advocate in connecting teams to product and operational solutions
• Proactively advocate for partners internally and push issues toward resolution
• Help to build gaming community in various countries through community management and efficient communications

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Partner Support Analyst (Gaming)
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Responsibilities:

• Service, repair and maintain all mechanical and electrical such as fan coil units, air handling units, electrical equipment, fire equipment, plumbing equipment, laundry equipment, guestroom technical systems and all other technical equipment throughout the hotel
• Carry out planned maintenance programmes for servicing
• Maintain daily log sheets for recording of temperatures and pressures of all air conditioning chillers, freezers and cold rooms and changing of temperature recording charts
• Check all mechanical and electrical systems on equipment inclusive of servicing and checking of system control circuits
• Assist to reduce workloads of other technicians
• Assign as fire fighter’s role during emergency periods
• Assist in keeping workshop areas, plant room and other machinery rooms clean at all times
• Carry out shift duties, split shifts or when called upon to perform odd duties if required

Job Requirements:

• Good analytical and problem-solving skills
• Able to work rotating shifts and on weekends/public holidays

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

Job Requirements:

Knowledge of Software Engineering

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

Start: from 1st May 2024
Location: MY. In case sub-con profile for SG available, it would be 2nd preferance
Skill set for PT Tester (associate con)

Job Requirements:

Good knowledge on performance testing with any of the tools Load runner/Jmeter/NeoLoad.
• Should have experience in at least 3 protocols where Web (HTTP/HTML), Truclient and Web services is Mandatory
• Should have good knowledge in server monitoring such as Nmon, sitescope etc…
• Citrix, Mainframe and Mobile protocols will be an added advantage
• Linux shell scripting (bash/zsh) • Hands-on Java programming skills
• Profiling tools like App dynamics & Dynatrace will be an added advantage
Skill set for PT Lead (Con)
• Good knowledge on performance testing with any of the tools Load runner/Jmeter/NeoLoad.
• Should have strong skills in analysing PT requirements, guide client stakeholders, suggest them to derive efficient/PROD similar requirements
• Should have experience in at least 6 protocols where Web (HTTP/HTML), Truclient and Web services is Mandatory
• Should analyse PT results and provide suggestions on the area to concentrate.
• Experience on profiling tools such as Jprofiler/Dynatrace/AppDynamics/ will be an added advantage.
• Should support resources on their technical challenges (script, execution, result collation etc…)
• Must have Problem solving skill, good writing & oral communication skills
• Should have experience in monitoring tools like Geneos and Splunk
• Linux shell scripting (bash/zsh) • Hands-on Java programming skills
• JIRA experience • GIT/Stash, Jenkins or Bamboo
• Confluence & Other programming languages such as Python, Go, Scala, Clojure etc.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

As an Account Executive, you will focus on identifying, negotiating and closing big deals targeting and growing our biggest strategic accounts. You will use your deep industry knowledge to expand and close these complex deals. You will provide account leadership and direction in both the pre- and post-sales processes in a high-energy, dynamic environment.

What you will do:

• Drive some of the worlds biggest brands to achieve their most strategic corporate objectives by connecting those objectives to DataStaxs set of solutions.

• Listen, identify and understand clients/prospective clients needs and deliver to their expectations.

• Command the message, business value selling, and account planning.

• Demonstrate expertise in building business cases which clearly show value and differentiation at all levels of your customer / prospect organizations.

• In collaboration with Data Architects, develops short and long-range strategies for product expansion; assesses potential application of the company products to meet customer needs

• Maintain up-to-date knowledge of DataStax' competitive positioning in the marketplace, and prepare activity and forecast reports as requested

Your experience should include:

• Working with the C-level executives in building strategic and long standing relationships.

• Build relationships with multiple stakeholders and influence them in a positive way.

• Evangelizing enterprise technology, with particular focus on SaaS and disruptive technologies.

• Command the message, business value selling, and account planning.

• Demonstrating excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.

• Creating trusted customer relationships and a deep understanding of needs/opportunities within enterprises.

• Helping customers to transform their infrastructure into meaningful data that allows them to make strategic business decisions

• Cloud based distributed systems

• Closing deals $1 million and up

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

Explore Roles

#LI-Remote

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your day-to-day role

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager. 

• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases. 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients. 

• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs. 

• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise. 

• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service. 

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements. 

• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client. 

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers. 

• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience. 

• Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients. 

• Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships. 

• Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations. 

• Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs. 

• Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market. 

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Familiar with Microsoft SQL Server and have SQL script development skills, experienced in data management 

• Good Knowledge of Google solution (Google Cloud, BigQuery, Google Analytics) and Microsoft solution (PowerBI, SSAS) 

• Excellent technical skills – good understanding on data analysis and integration 

• Good communication skills – Good spoken English required 

• Willing to manage many different sub-projects at the same time 

• Willing to work in a multi-brands and dynamic organization 

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

Deliverables/Business Partnering 

• Work closely with regional, local, JV & HQ teams and develop excellent knowledge of KENZO SEA local markets operating environments  

• Operational tasks including order processing, monthly closing, periodic sales performance, etc 

• Deliver timely, accurate & qualitative communication of Kenzo SG books and business performance 

• Support consolidation, analysis, and reporting of the brands’ performance.  

Actuals 

• Maintain day to day operation of the brand. 

• Analyze overall delivery of company financial targets on a regular basis & report to the business with recommendations as necessary including P&Ls and Cash flow drivers (stocks, capex, etc.) 

• Assist to analyze the business risk and preparation of back-up plan for business target achievement 

• Prepare monthly analysis of the main Key performance indicators (sales, P&L, DOI, Stock in trade, Capex..) in accordance with brand management needs 

• Handle local reports requested by the regional and HQ teams 

Forecasts (Budget, Revision, Landing, …) 

• Prepare budget and revisions in accordance with parent company requirements and timetable, working with the local management and finance teams to gather information in a timely and accurate way 

• Maintain cost control responsibility; provide relevant reports and rationale, with recommended action plans to the business for tight budget control  

• Support the brand in preparing the 3 years long-term strategy plan 

Ad hoc Analyses & Projects 

• Prepare/review the investments requests 

• Provide analytical support to cross-function initiatives and ad hoc projects 

• Participate in new markets opening preparation, simulations and operations 

• Continually seek to improve processing efficiency and accounting/controlling capabilities of the company 

• Participate in the implementation of finance / IT projects for the accounting/controlling functions 

• Reinforce internal control requirements and implement procedures as necessary.  

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Strong communications skills
• Good English speaking and writing
• Autonomy and sense of initiative
• Business oriented
• Skills of negotiations
• Good proficiency in Excel, PowerPoint

Ideally you will also have some experience of

• Commercial awareness
• Knowledge in Purchasing
• Experience within Perfumes & Cosmetics industry
• Analytical skills
   

• Manage a portfolio of clients
• Provide advisory and consultancy services to clients
• Submit and/or review of regulatory filings and notifications
• Liaise and correspond with MAS and auditors
• Periodic compliance reporting to senior management or board of directors
• Provide or review compliance manual
• Provide or review compliance checklists, registers, and calendar
• Prepare and review regulatory returns and forms
• Perform ad-hoc projects, including but not limited to regulatory mock inspections, AML/CFT CDD checks
• Other ad-hoc duties as the need arise

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Develop corporate strategy papers and reports for the board of management
• Conduct country and market analyses across all business units to result in supportive concepts for regional strategy and business development
• Prepare and coordinate top-level management meetings and workshops
• Continuously track developments and news in the region with relevance to Bosch operations
• Take on ad-hoc tasks and projects

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.