Who we are

Decathlon is an international sporting goods creator and retailer with more than 60 in-house brands, sold through more than 1650 stores in 50 countries. Decathlon Singapore is looking for enthusiastic and proactive Data Interns to join our data team and create data-driven solutions relating to retail analytics, consumer analytics and sports analytics. You can expect to hone your data analytics skills and develop your data analytics journey here with us in this sports & retail industry!

What you will do

• Process, clean, and verify the integrity of data used for analysis
• Work in multiple projects to provide analytics insights to different stakeholders to support business decisions
• Design automated tools and dashboards that are user-friendly
• Assist different business units with data queries with SQL
• Apply data analytics and machine learning algorithms to the sports & retail Industry

Time Period

• Able to commit minimally 6 months, with potential conversion to full-time employment
• Able to start June / July 2024 onwards
• Please note that this is a full time internship position. 

Who you are

• Sport enthusiast and actively practicing a sport!
• You take energy in everything that you do; you express vitality and take initiative on your assigned tasks
• Proficiency in Python and SQL is required
• Good communication skills. Comfortable with collaborating cross-functionally – with people from different levels, backgrounds and experiences.
• Experience or coursework in statistical modeling, econometrics, data analysis.
• Experience with Tableau will be an advantage
• Experience with Databricks and Airflow will be an advantage

• Opportunity to work in an international, sporty environment
• Staff discounts across all Decathlon brands

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

• Handle day-to-day grant-related financial matters, month-end and year-end accounts closing, and preparation of the monthly and year-end audit schedules
• Liaise with various departments in the collection of information and documents
• Prepare payroll certification for manpower claims
• Process claim submissions to funding organisations for funded projects
• Monitor funding accounts receivables for payment and follow up on collections
• Follow up with project teams on accounts with cost overruns
• Prepare monthly or quarterly report and statement to account owners
• Investigate and resolve user’s queries
• Prepare grant-related GST, corporate tax and other statistical submissions
• Process grant-related internal charge and reclassification requests
• Identify and perform clearing of offsetting transactions for grant-related balance sheet accounts
• Assist on grant-related internal and external audit matters
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

The Opportunity

• This is an exciting opportunity to work for one of the leading banks in Singapore
• It is an opportunity for a Business Analyst to join their team
• This contract will be for 9 months.

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

The Talent

• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of machine learning and AI usage would be useful.
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Proficient in SQL and Excel

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst
• We regret to inform that only shortlisted candidates will be contacted

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Interested candidate, kindly send a copy of your resume to: [email protected]

EA Personnel: Adeline Lim Xin Ying

C.E.I : R23112000

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

Develop IT strategic framework and Lead New Projects:

• Develop the IT strategic framework and expand the operational coverage to the overall Southeast Asia and the Middle East.
• Lead and manage new Adhoc projects, collaborating with stakeholders to achieve successful outcomes.

Support Headquarters-led Security Initiatives:

• Collaborate with the security team at HQ to provide support for information and control system security audits.
• Ensure compliance with security policies and procedures across all APAC bases.

Develop Local IT Personnel and Strengthen Communication:

• Develop the skills of the region's IT personnel to enhance their capabilities and efficiency.
• Strengthen the communication infrastructure to foster seamless collaboration between regional bases and headquarters.

Resolve IT Challenges and Promote Digital Transformation (DX):

• Identify and address IT challenges at each base, implementing effective solutions.
• Foster a proactive culture towards embracing digital transformation and innovative technologies.

Support Digitalization Efforts at Singapore Office:

• Act as the system representative for our Singapore office.
• Provide support and guidance for digitalization initiatives, ensuring operational efficiency gains.

Requirements

• Expertise and in-depth knowledge of the oil industry, its operations, and specific IT needs.
• Minimum 3 years of working experience as an IT engineer in the Oil & Gas companies.
• Minimum 3 years of experience for adopting group’s network systems into overseas and domestic affiliated companies.
• Strong understanding and experience with system upgrades and digital transformation initiatives.
• Excellent leadership and communication skills to effectively lead cross-functional teams.
• Familiarity with cultural diversity and business practices in the APAC region.
• A proactive and innovative mindset, with a focus on driving positive change and achieving results.
• Proficiency in both Japanese and English languages required for liaising with staff during course of work (listening, reading, speaking, writing)
• Master's degree or equivalent experience in Computer Science, Information Technology, or a related field.

Securities Operations Analyst

Our client is a local bank.

Job Description:

• Attached to the Private Wealth Operations Team

• Processing of securities trade settlement

• Fund reporting of trades

• Reconciliation

• Ensure timely update of trades in system

• Check and process all trades and ensure all details are correctly posted.

• Liaise with custodian in the event of trade discrepancies and non-receipt of confirmations

• Liaise with dealers and Front Office for any trade discrepancies

• Create and automate Excel templates to track and organize daily trade data to lower failing trades

Job Requirements:

• Diploma/Degree in any relevant discipline

• 4 to 8 years of relevant securities processing/settlements/trade processing experience

• Salary ranges between S$5,000 to S$7,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

• Create purchase order, compile all the quotation, delivery order, service report and invoices. Perform good receipt and submit month end accrual. Compile work order status and completion and outstanding. Attend to phone call, liase with contractor, HOD and end user in related to FM Department.
• Perform any other administrative duty as required by Senior Manager
• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the managementTrack preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned

Interested candidate, kindly send a copy of your resume to: [email protected]


EA Personnel: Adeline Lim Xin Ying

C.E.I : R23112000
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

The Securities & Derivative Analyst 2 is an Intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant 2 years experience preferred
• Good understanding of Operations settlements, accounting and regulatory policies is preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
• Good interpersonal, teamwork, communication and presentation skills
• Open to work on public holidays and weekends

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The School of Civil and Environmental Engineering (CEE) invites applications for the position of Research Fellow / Senior Research Fellow. 

Key Responsibilities: 

•  Supervise and coordinate the research content and progress of the project, ensuring efficient management.

Job Requirements: 

•  PhD degree in in Civil Engineering, Environmental Engineering, or a closely-related discipline.

• Background as a Project Principal Investigator (PI), providing the capability to effectively lead the project team.

• Strong teaching ability and excellent communication skills.

• Possess strong interdisciplinary expertise in the domains of Coastal Science/Engineering, Environmental Fluid Mechanics, or Hydraulic Engineering.

• Previous strong academic credentials post PhD in these areas will be highly preferred.

• In addition, candidates with experience in the industry as well as qualifications to become a professional engineer in Singapore will have an advantage.

We regret that only shortlisted candidates will be notified.

As the Workspace Lead - SEA, you will be responsible for Workspace management of the Singapore office and Workspace strategy across Singapore, Malaysia, Vietnam, and Philippines offices. Together with the People & Teams function, you will drive and optimize the workspace culture by playing a part in employee engagement strategies such as creating an engaging environment where people can advance their careers and do their best work. As the heart of the workspace, you will help foster a sense of community in the workspace that allows people to feel comfortable, productive and inspired in their working life.

You manage daily operations to create a workspace that increases well-being, personal productivity and organizational effectiveness. You are a culture ambassador, community advocate and service leader in the workspace. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. You are a person that thrives on people engagement and getting day-to-day hands-on to achieve the bigger picture. Because when people feel inspired, great things happen!

Key responsibilities

• This role will require being hands-on operationally until clear ways of working are established with our vendors, such as driving administrative standards are maintained across office spaces, such as supplies, inventory, invoice management, calendar planning, collaborating with administrative in other spaces.
• Develop strategy, framework and tools that will empower leaders in the business to take ownership of their team’s employee engagement initiatives.
• Transform the office into Future Workspace ready, with the support of global and local stakeholders in work environment improvement initiatives.
• You design and ensure, at a strategic level, creative employee engagement activities (Fika) with clear connection to your our organization’s purpose and business outcome.

• Handle full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients

• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule

• Prepare GST returns and assist with tax compliance matters

• Accounts receivable – assisting with the client’s invoicing requirements

• Ensure payments are processed in compliance with the client’s policies and statutory requirements

• Prepare financial statements under SFRS and other international GAAP

• Responsible for full spectrum of payroll functions in relation to the portfolio of clients (monthly CPF contribution, IR8A tax submission)
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the client’s team
• Liaise with banker, auditors and other professional parties
• Any ad-hoc task or work as assigned by supervisor and/or management team

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.

The Sales Business Analyst will be responsible for providing meaningful qualitative and quantitative research and insights to the Sales organization. Analysing internal data as well as monitoring external market trends, and form the basis of the value adding analysis for direct stakeholders.

The role requires the successful candidate to establish a good understanding of the projects, and product specific nuances within the Sales team and closely collaborate at the intersection between the product, regional- and segment focussed Sales Teams. Working on specific sales projects will be also part of the position. This role is reporting to the Manager Sales Projects & Product Analysis.

Job Description

• Be the main point of contact and resource for segment- and project-specific analysis topics within the Sales Team.
• Ensure a high-level data quality standard is followed related to internal sales data within our databases in terms of product specific entries.
• Develop and define revenue strategies for exploring new revenue opportunities together with Global Sales Operations.
• Utilize existing data (internal and external dataset) to provide analysis of projects and product specific key drivers and KPIs. Highlight positive and negative trends, and opportunities concerning sales and product specific KPIs. Provide deeper insights the individual product teams such as, but not limited to:
  • Territory analysis including market share and total addressable market
  • Customer level analysis (new business, cross-sell, churn)
  • Products, sports, and competition analysis
• Prepare product & project specific reports, dashboards, and analysis to assist Sales and management as required within the Sales organization.
• Provide Operational Support and coordinate specifically assigned projects that need to be supported by the Global Business Analyst Team.

Your profile:

• You have 3-5 years of sales and operations system experience.
• You bring knowledge of best practices in sales operations.
• You are highly proficient in using Salesforce and Qlik Sense.
• You have a strong working knowledge of Excel.
• You are passionate about Sportradar’s product and technology.
• You bring a spirit of collaboration across different teams and functions.

Our offer

• Working at Sportradar gives you a platform to gain international recognition for your expertise.
• This is a chance to work with industry experts to launch and build a career in one of the fastest-growing businesses in the digital sports environment and help us scale our operations.
• We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry.
• We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus.
• We support learning and self-development - our eAcademy offers a variety of courses in English to raise your skills.
• Our company benefits support your health and well-being and is matched by a salary and compensation package based on your experience.
• We talk sports every day and take the sporting spirit into our daily work.

If you think you’re up to the challenge, come and help us to grow, and innovate! 

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your day-to-day role

• [Responsibility]
• [Responsibility]
• [Responsibility]
• [Responsibility]
• [Responsibility]

We are seeking a highly skilled and motivated IT Service Delivery Manager to join our team at Bosch. In this role, you will be responsible for ensuring excellence in IT service delivery within the framework of the business plan. As the IT Service Delivery Manager, you will lead and guide the Bosch Digital (BD) team to deliver high-value IT operation and support services to our customers. Your role will involve engaging with customers, providing consultancy, and driving awareness and adoption of IT products and services.

• Take ownership of IT service delivery excellence within the parameters of the defined business plan.
• Lead the BD team to ensure the delivery of high-value IT operation and support services to customers.
• Engage in regular activities and consultancies with customers to drive awareness and adoption of IT products and services.
• Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities.
• Build and nurture strong business relationships between BD and customers regarding BD Products and Services.
• Actively participate in Customer Engagement activities to disseminate the latest BD products and services, plan and conduct plant-wide BD communication or Info sharing sessions, and engage face-to-face with key stakeholders.
• Manage feedback and escalations from regions/locations effectively and efficiently.

 As Web Analyst, you contribute to digital profitable growth in the region, playing a critical role in optimizing the digital customer experience. You are responsible for full funnel behavioral analysis related to website traffic, user behavior, product performance, and sales performance across all owned digital transactional channels (.com & app). You track key metrics, generate reports, and identify trends to make data-driven recommendations for improving website functionality, user engagement, and conversion. You collaborate with cross-functional teams to implement strategies that enhance the overall online shopping experience, such as A/B testing, all with the goal of increasing revenue and profit. You are responsible for driving the behavior analytics competence within the e-com team, acting as an expert user of SQL querying and extracting data from DEP.

You have strong analytical and technical capabilities with a solid understanding of web analytics metrics and KPIs. You are skilled in data interpretation with an ability to translate complex data into actionable insights and recommendations. You are familiar with e-commerce best practices and principles, with an understanding of the total digital ecosystem. You are a clear communicator and work collaboratively with a cross-functional team to implement data-informed strategies and tests.

Key responsibilities

• Responsible for full funnel web analytics per market across all owned digital transactional channels (.com & app), by collecting and analyzing website performance data, traffic, conversion rates, bounce rates and user behavior to monitor trends and identify areas for improvement.
• Generate regular reports and dashboards, summarizing key findings and presenting actionable insights to the regional digital team and other stakeholders. You support in planning, execution, and drive evaluation of A/ B and multivariate testing to evaluate the impact of changes to the website, helping to optimize features, content, and user pathways for maximum conversion.
• You perform customer segmentation and cohort analysis to understand the behavior and preferences of different customer groups, including product performance and customer experience; implementing tagging and tracking solution to ensure accurate data collection and main data integrity across various digital platforms and channels.
• Expert user for SQL and data enablement platform, point of contact for the global teams and regional digital team during data transformation and leads upskilling of the regional digital team.
• Collaborate with customer activation and marketing team, ecommerce leads, and experience leads in tracking the effectiveness of online campaigns, ROAS, performance of products and categories and customer behavior, recommending executional adjustments to improve sales, inventory management, and develop best practices.
   

General Mission:

• To provide administrative support and assistance within the framework of the Food & Beverage Division.  
• Assist the F&B Operations Manager / Assistant F&B Manager with the responsibility of running the TASTE restaurant, Le Bar & Banquet in accordance with our brand standards.

Responsibilities:

• To assist the F&B Operations Manager / Assistant F&B Manager on various administrative work. 
• Attend the daily Food & Beverage briefing and any other meetings as required. To prepare minutes of various meetings such as Food & Beverage Bi-weekly Meetings, Christmas Meetings, etc.
• To follow up closely with our Sales and Marketing Department on pre-marketing material, working closely with the F&B Operations Manager to come up with marketing content for the department.
• To assist in printing all menus and food tags for the TASTE Restaurant, Bar & Banquet events.
• To prepare various memorandums for the Food & Beverage Department and issue them to the departments concerned.
• To reply to all emails on inquiries or assistance from other departments or external customers.
• To assist and ensure the smooth operation of the Department and to deliver a consistent quality of service according to the standard set.
• To be in attendance during the peak hours of service and to provide support and assistance to the Food & Beverage outlets, Banquet events & Service Team as and when needed.
• To report any malpractice, irregularity, or discrepancy to the F&B Operations Manager immediately.
• To have product knowledge pertaining to the restaurant. To ensure good working relationships among the supervisors and colleagues within the Department.
• To work closely with all supporting departments and to be constantly aware of the appearance, condition, and working environment of all areas within the Hotel.
• Ability to work independently and efficiently with minimum supervision and have a positive attitude.
• To finalize all details for the Food & Beverage Department with the F&B Operations Manager and obtain his/her approval before distribution.
• Makes procedural recommendations and ensures enforcement of existing policies and procedures.
• Responsible for the atmosphere in the Food & Beverage Department and takes all necessary actions to improve it or meet the requirements of the guests.
• Makes frequent suggestions to the Management about improvement of general operations, cost control, and profitability.
• Makes contact with the seminar and group organizers.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values at all times

• Proactively initiate business development activities of existing and new corporate clients
• Assist the Department Head to design and implement business plans and programs
• Establish and maintain strong working relationships with key clients
• Create relevant marketing materials and client lists
• Build and maintain an accurate and up-to-date client database
• Manage end-to-end transactions
• Create strategic and powerful tools and systems, including proposals, presentations and collaterals
• Support the Department Head in day-to-day operations and administrations
• Coordinate with internal and external parties for property transactions
• Provide high quality pre-sale and post-sale services to clients
• Coach and train the team as it grows

Business Strategy and Planning

• Work together with the Head of Capital Markets & Investment Services for Singapore to deliver the Business Plan and Operating Plan in line with corporate/ regional guidelines, contribute to the regional/ area plans as required
• Integrate and direct implementation of Colliers’ Asia Pacific Capital Markets’ sales plans and objectives
• Maintain and expand clientele base; build and maintain rapport with key clients; identify new business opportunities
• Recommend business lines by identifying new business opportunities, and survey clients’ needs and trends

Business and Client Development

• Ensure individual (and /or team) revenue budget is met
• Identify and source for land and buildings for sale, including identifying and evaluating feasibility of properties for sale and advise property owners and/or en-bloc owners on the feasibility of their land for sale
• Identify and follow-up with potential clients on properties for sale and to arrange for inspection
• Build up an extensive property and client database with the objective of generating recurring revenue, including initiating lunches/ meetings with key/ potential clients on a regular informal basis to build engagement

What you’ll do:  

• Establish client’s requirements and undertake feasibility studies  
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects  
• Interpret engineering drawings and specifications to calculate project costs  
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization  
• Measure and take off quantities for architectural / Infrastructure and structural work elements  
• Administer pre and post contract and consultancy work  
• Assess variation orders, prepare interim valuations, cost plans and budget studies  
• Compile contract documents for execution  
• Understand and adhere to the statutory building regulations  
• Undertake cost analysis for repair and maintenance of project work  
• Allocate work to subcontractors  
• Analyze outcomes and write detailed progress reports  
• Maintain awareness of different building contracts in current use  
• Valuing completed work and arrange payments  
• Provide advice on contractual claims 

We are looking for a digital-first strategist who is adept in understanding how brands win customer’s loyalty through connected experiences. You’ll combine smart lateral thinking with the drive for effective results. Versatility is the key characteristic we look for in a Senior Strategist.

An ability to connect thinking across touchpoints brand, data, creative, content and media. You’ll join the strategy team, which delivers end-to-end solutions to help clients orchestrate their role, offering, audience, experience, platforms and products. The successful candidate will therefore possess strong knowledge of customer experience, content, and data-driven & analytics solutions.

The Senior Strategist is an inventive individual that naturally owns the strategic agenda. Someone that brings creativity and authority to the role and a collaborative style that fits Digitas’ internal culture and external relationship with clients. Our culture is collegiate and thrives on diversity; Strategists work with client leads, creatives, data scientists, experience designers and solution consultants within Digitas as well as forming Power Of One solution teams across Publicis Groupe. At the inter-section of technology, data and creativity we believe we can offer more meaningful connected experiences between brands and people.

You will be responsible for owning the digital content strategy for owned channels and platforms, with direct ownership on campaign integration, data-driven solutions and the digital platform experience. As part of your role, you need to be able to connect media, creative and digital strategies. You will work closely with the client lead to nurture client relationship as a trusted partner.

The role is responsible for regional and local work, and support new business prospecting in Singapore, reporting to our Digital Strategy Director. Sound like you? Then we’d love you to get in touch

KEY RESPONSIBILITIES:

• Responsible for connected strategy on digital channels
• Customer journey mapping and engagement plans, integrating big-ideas to experience solutions
• Promote data-driven strategy, integrating customer marketing analytics to the strategy
• Develop a measurement strategy and ensure business impact for digital channels
• Define, review and optimize the always-on strategy on client’s owned channels: Digital Platform (web) experience & personalization
• Play a key team role in pitch and business development requirements
• Maintain relationships and support strategy leaders in Digitas and Publicis Groupe
• Develop the right expectations, manage stakeholders and own quality delivery

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

• Lead and participate in full lifecycle implementations of SAP S/4 HANA 
• Possess in-depth knowledge of SAP FICO (Product Costing, FSCM, Fixed Assets), SD, EWM, MM modules, and their integration with each other and third-party applications.
• Demonstrate expertise in data integration technologies like EDI, ALE, and interface development.
• Stay current on SAP innovations like BTP and Fiori Apps, translating them into business value.
• Have proven experience in the MedTech or Pharma domain.
• Facilitate workshops with end-users to gather requirements and feedback.
• Collaborate closely with Process Leads on:
  • Refining business user stories
  • Resolving key design decisions
  • Mapping end-to-end business processes
• Develop comprehensive documentation including business process documents, functional designs, and integration plans.
• Manage & Enhance Gap dispositioning / Development objects, ensuring effective resolution.
• Utilize agile methodologies (e.g., Jira) and visualization tools (e.g., Visio) for efficient project management.
• Possess a strong desire to learn new technologies (S/4 HANA, MuleSoft, API, CDL) and stay ahead of the curve.
• Proactively identify and assess potential impacts of process changes on legacy and satellite systems.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.