Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

We're heading in one direction, the future. We’d love you to join us. 

The Opportunity

Quantexa is looking for a highly motivated sales professional to drive growth in financial institutions across the South-East-Asia. As a FSI Sales Director, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals, and meeting company targets. This is a role for a strong enterprise sales professional who has a proven track record in closing complex enterprise software deals. The role is ideally suited to a business hungry hunter who can open new accounts and has the required gravitas to manage C-suite stakeholders.  

 

What you'll be doing

Typical responsibilities include: Working with the Head of Sales, SME teams & APAC Alliances director to define and execute the sales strategy and go to market plan for the South-East-Asian financial services sector; consistently delivering against sales targets; contributing to the overall growth of the business; winning new logos and aggressively expanding our footprint with existing logos. 

Our clients are local and global banks and Insurance firms, and our employees are expected to react to demanding client needs and agendas, however, this role will be predominantly Singapore- or Malaysia-based. 

You should have the following: 

• A good understanding of the key South-East-Asian financial services landscape 
• Ideally, some experience of any of the following:  

• Advanced Data Analytics / Big Data 
• AI/ML  
• Financial crime/KYC solutions   
• Data Management 

• Expertise working and solution selling within South-East-Asian FSIs 

• Ambitious and energetic with strong inter-personal skills 
• Good team player, capable of delivering results in less than perfect circumstances 
• Emotionally intelligent and good reader of people 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

What you get to do in this role:

Customer Advisory

• Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies
• Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges
• Document and present insights and recommended solutions to meet customer goals
• Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action
• Communicate and advise in 1:1 and 1: many environments

Sales and Customer Success Advisory

• Work with sales and customer success to help determine  account plans and sales strategy for accounts in the region.
• Provide expertise to help assess and prioritize accounts and strategies
• Provide full lifecycle business outcome and value realization advice

Thought leadership

• Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)
• Improve current methods and frameworks
• Work with and enable the ServiceNow teams on a business consulting approach to sales

The Senior Recruiter serves as a collaborative partner to the client team, including the client’s internal talent acquisition partners and the assigned functional leaders. They act as a brand ambassador both for Cielo and the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter experts in talent acquisition and provide consultative direction and industry expertise to hiring leaders.     

 

Responsibilities   

Strategic Client Management: 

• Serve as a point of contact and strategic talent acquisition business advisor to the hiring leaders and business unit/s assigned. 
• Knowledgeable and able to present market intelligence to the hiring leaders. 
• Proactively understand business challenges impacting talent acquisition and communicate as appropriate to client. 
• Identify, manage, and proactively resolve conflicts related to client relationship. 

Finding Candidates:  

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements. 
• Reviewing and assessing candidates who have applied via the Applicant Tracking System (ATS), conducting phone interviews. 
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements. 
• Source candidates via resume databases, search engine and networking sites using Boolean search language. 

Engaging Candidates: 

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.). 
• Articulate value proposition to candidates who are interested in the job opportunity. 
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.  

Assessing Candidates: 

• Evaluate candidate phone interview notes and skills assessments against position requirements for role fit or potential matches with other positions. 
• Maintain ongoing candidate engagement, providing regular communication on the search status. 
• Effectively communicate job offers, driving for candidate acceptance and adeptly handling counteroffers when necessary. 

Service Excellence: 

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth). 
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times. 

Role Overview 

An exciting opportunity to sit at the LGIM’s award-winning global Investment Stewardship team and LGIM’s newly established office in Singapore, bringing meaningful change by improving sustainability characteristics in companies and raising global and Asian markets standards.  

The successful Environmental, Social and Governance (ESG) Analyst will join our Investment Stewardship team in Singapore, working in collaboration with the Investment Research and Climate Solutions teams. In this multi-faceted role you will carry out engagement with companies to influence and drive improvements in a company’s approach to ESG – including but not limited to topics like climate, nature, human rights and corporate governances.

You will work in close collaboration alongside the Active Investment teams to integrated Stewardship policies into the investment process, develop engagement plans, identifying and engaging with other relevant stakeholders, undertake qualitative and quantitative research and will be responsible for producing related documentations, communications and recordkeeping for use in client reporting.

You will use your passion for ESG matters and your excellent written and verbal communication skills to enthuse and influence a range of stakeholders. The ability to review research, data, analyse and make recommendations to a range of stakeholders is a central aspect of the role.  The role would suit an enthusiastic self-starter who thrives working as part of a broader team and fostering positive relationships

Responsibilities 

Engagement

• Undertaking engagement with companies and other stakeholders on material ESG matters in accordance with LGIM’s Stewardship strategy 
• Supporting the Investment Stewardship team in developing and running thematic ESG engagement campaigns
• Developing engagement agendas and plans for specified companies, utilising LGIM’s stewardship policies, in collaboration with LGIM’s Active investment teams. 
• Undertaking voting activities for specific sector and/or region in accordance with LGIM’s Stewardship policies. Prior voting experience not a requirement. 
• Representing LGIM and LGIM’s views and positions when undertaking external collaborative engagement  

Integration: 

• Representing Investment Stewardship at LGIM’s Global Research and Engagement Groups.
• Supporting the investment teams in understanding and integrating ESG considerations and LGIM’s Stewardship policies into sector and company research. This will include undertaking regular presentations and building strong relationships with the active investment portfolio managers and analysts.    
• Developing further opportunities for integration of ESG within LGIM’s investment teams globally.

Research:

• Carrying out ESG related research to support integration and engagement activities.

Stewardship reporting and external representation: 

• Writing and contributing to external thought pieces, blogs, policies and reports on climate/environmental and broader ESG topics  
• Supporting client engagement by representing the Investment Stewardship team’s approach and activities in client meetings  
• Supporting client understanding through the development of client collateral, responding to client requests and proposals as required 
• Representing LGIM in external forums, such as industry roundtables, associations and panels as required 

The role of Editor/Videographer is a critical one in our team’s ability to tell stories. You are required to possess an exceptional level of both technical and creative abilities to be able to effectively create the vision creatives and clients have in mind.

As an Editor/Videographer

• Lead creative composition of moving visuals and motion graphics to tell a story as required with minimal supervision
• Work alongside creative teams and producers to create original video content and commercials for our clients
• Work alongside creative teams and producers to adapt and localise international commercials/content for various platforms with assets for social platforms being a key requirement
• Must be able to edit without storyboards or provide your own interpretation of an offline edit
• Deliver projects to a high standard within specified time frames
• Offer diverse film and music references
• Export, compress and re-format video files
• Stay up to date with current moving image trends
• Contribute to creative solutions within the post-production unit
• Main camera operator for all shoots in different environment and situations
• Carry out basic audio recording
• Advise producers/directors on camera techniques and creative angles
• Work independently without producer/director at location (when necessary)
• Work within a small crew to deliver videos for social platforms
• Be able to switch mindsets quickly with few complaints

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other
• You have a positive attitude and a passion to make a difference

The Chef de Partie is responsible for the supervision of the assigned kitchen’s operation to achieve and maintain the highest standards of food quality preparation and guest satisfaction. Main responsibilities include but not limited to quality and cost control as well as learning and development of colleagues.

Primary Responsibilities

Food Quality

• Monitors food quality and consistency and ensures that the food presented to our guest is of the highest quality standards. 
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food product specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and ensures all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom; to ensure that goods received are of the standard quality and meets hotel’s specifications. 
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage. 
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and Sanitization 

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc. 
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date. 
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Training, Learning and Development of Culinary Team 

• Responsible for the induction and on boarding of new hires. 
• Ensures that colleagues are trained in, and complies with hotel’s rules and regulations. 
• Ensures that colleagues are trained in, and complies with workplace safety and health procedures, hygiene, HAACP standards and emergency procedures. 

Management and Leadership of the Culinary Team  

• Oversees the effective and professional operations of assigned kitchen. 
• Ensures smooth and effective communication amongst the kitchens and other departments.
• Manages the conduct of subordinates and follows through with any employee grievances when necessary. 
• Ensures that all deadlines assigned by supervisors are met.

Involvement in Wider Job Function Relationships 

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions. 
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program)

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

The Senior/Sous Chef supports the Chef de Cuisine as the culinary ambassador of the restaurant, lending the venue personality and soul. The position is responsible for the supervision of the overall culinary operation and for achieving and maintaining the highest standards of food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Monitors food quality and consistency, and ensures food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and ensures proper rotation and labelling is followed according to guidelines and product specifications.
• Works closely with receiving and storeroom; ensures goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and Sanitisation

• Ensures personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures all equipment is hygienically stored in its designated area.
• Ensures all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management and leadership of the culinary team

• Be a mentor and role model.
• Supervises all colleague’s performance and be viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submits to Chef’s Office by 12 pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and gives the Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture on hiring of colleagues and ensures that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10 am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follows up on projects assigned if any.
• Ensures that daily line-up is conducted within respective outlet and documented.
• Ensures that all deadlines are met consistently.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, learning and development of culinary team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Builds a base of long-term loyal patrons through exceeding guests’ expectations. This includes but not limited to engaging with guests during their dining experience in order to gather feedback and information which will exceed their expectations.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

The Junior Sous Chef is responsible for the supervision of the overall kitchen’s operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main responsibilities include, but not limited to, quality, training and development of team members.

Primary Responsibilities

Food quality

• Monitors food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food produce specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and to ensure all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom and ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.
• Supervises food tasting sessions.

Cost control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and sanitisation

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. This will prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food.

Management and leadership of the culinary team

• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Ensures smooth and effective communication among the kitchens and with other departments
• Ensures that all deadlines are met.

Training, learning and development of culinary team

• Conducts training regularly for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Involvement in wider job function relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

1. Monthly Reporting

• Import/export shipment report
• Updating warehouse/transport cost
• GIT report
• ASN KPI availability Report
• HS code report
• Inventory report

1. Coordinating on incoming shipments with warehouse/sales team
2. Coordinating on incoming cargo damaged survey
3. Follow up on inventory discrepancy with warehouse/sales team
4. Requesting quotations from freight forwarders
5. Cost allocation for domestic transport for all sales dept
6. Verify Vendor Invoices
7. Host monthly dept meeting
8. Adhoc tasks

As the Market Merchandiser for Malaysia, Singapore, and the Philippines, you will be the expert in the markets and drive profitable growth by managing a locally relevant commercial plan in partnership with the Area and Regional Merchandising Teams. You will provide input regarding market and customer knowledge and ensure that sales are maximized. You will report to the Regional Head of Merchandising.

 

What you will do:

•Drive selling and profitable net growth for your market through quantified goals, identifying selling opportunities and future potentials ​

•Create and execute allocation strategies that will secure profitability and optimal composition of stock for your market, producing store allocation plans each season for each store segment

•Responsible for the reduction cost of your market, in order to optimise the effect of reductions through sale and activities​

•Act on sales opportunities/threats for your market with Area Teams, communicating them to the Supply Chain Merchandiser and the Regional Concept Merchandiser​

•Liaise with Merchandising Team regarding intake, ranging, and allocations ​

•Work with the Visual Merchandising Team to potentialize local activity.

•Supply your market organisation with commercial focuses in order to set the right priorities to drive stock, both short and long term​

•Coach Store Teams together with the Area Team on commercial focuses ​

•Influence Area Controllers to ensure an optimal balance between selling and stock levels on all store segments​

•Provide the Regional Merchandise Team with your market/customer knowledge as well as market input regarding expectations and the price they are willing to pay ​

•Set and follow up on the commercial plan for your market and be an expert in your scope, reviewing periodically and setting quantified improvements for next year as well as adapting the regional commercial beliefs to local needs​

•Report weekly, monthly, and seasonal performance, potentializing sales opportunities by store ​

•Attend trade meetings and present updates on trade, highlighting over and under performance and actions to take​

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Assist in fire safety procedures within the Hotel
• Monitor the service and maintenance of all equipment and controls.
• Schedule preventive and corrective maintenance.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, Government and Manufacturer specifications.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Job Description: • Be responsible for the offshore bond underwriting syndicate,pricing and Bookbuilding work of Bank of China DCM Center Asia, and effectively control business risks. The Main task including: providing market update and analysis related to bond underwriting and distribution business. Cooperate with other lead underwriters' syndicate to complete the bookkeeping, pricing and distribution work. Use the Issuebook and Issuenet systems according to the Syndicate role; In response to the needs of the distribution business, provide guidance and training for the bond underwriting and distribution business of domestic and overseas branches. • Assist Department Head and other origination colleagues in formalising client marketing pitchbook, pitching bond issuers and assisting in dealing with regulatory requirements. • Liaise with Head Office and BOC branches sales team in various DCM projects and provide assistance in facilitating their communication with the branch. • Handle ad-hoc work assignment upon request and deliver work of quality in an efficient manner.   Job Requirements: • A recognized university degree with minimum of 3 years working experience in finance area. • Sound knowledge in corporate finance, accounting, financial market products, and legal contract. Practical work experience in serving institutional clients, and familiar with DCM products, are highly valued. • Familiarities with local laws and regulations governing banking businesses and AML. • Strong analytical and problem solving skills and interpersonal skills, a good team player. • Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers. • Professional certifications such as CPA, CFA are added advantages. • Familar with Bloomberg，market analysis and bond pricing.

Our client is a leading carbon products producer with global presence. As part of the expansion, the team is looking for a General Manager to join Singapore team. This role will be responsible for Singapore operation. ROLE Responsible for financial health of Singapore office Oversee the business activities, company’s assets, debt collection, inventory management, logistic and warehouse operation Oversee sales and operation team. Provide support / conduct contract negotiation Maintain and leads development of customer based Organize research of target market, target products, competition analysis and potential product development Lead a team and responsible for staffs expansion when needed Develop and support promotion / sale strategy events Ensure high-level customer satisfaction REQUIREMENTS Degree in Business / Commerce or relevant equivalent At least 12-15 years of working experience in similar role Candidates from trading background welcomed to apply Independent, organised and with proven record of leadership skill   If you are interested in the role, please click APPLY NOW Please note that only shortlisted candidates will be contacted, thank you. JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026 Personnel Registration Number: R22106334 Tan Kher Xin

Details of the Division and Team: Risk & Portfolio Management (RPM) is part of the global Trade Finance and Lending (TF&L) group and is responsible for developing and coordinating a comprehensive risk-to-revenue strategy in order to maximize portfolio risk/returns while proactively managing risk and balance sheet consumption. Portfolio Management is responsible for ensuring TF&L perform optimally within the Key Performance Indicators for risk and resource utilization on a regional and global level, and for allocating financial resources to fit TF&L strategic goals with an emphasis on risk awareness, sustainable business, and efficient resource utilization. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement Your key responsibilities: Main task of the Risk & Portfolio Management Team is to ensure adequate transparency regarding the risks and financial performance of the overall portfolio and/or individual sub-portfolios. The TF&L APAC Senior Portfolio Manager is responsible for further improving the risk-reward of the TF&L APAC portfolio through efficient allocation of risk resources by: Monitoring the development of the overall financial risk and profitability of the TF&L APAC portfolio Identifying and driving portfolio optimization while ensuring the APAC TF&L portfolio performs optimally within agreed upon Key Performance Indicators (KPI) Opining on individual deals that do not meet minimum risk-reward targets, fall outside of established product frameworks, and all new products/structures. Working with regional sales, TF&L management and other RPM teams as well as key stakeholders (CRM, treasury, FRM, etc.) to optimally manage the risk and resources of assigned portfolio. Function as a center of competence for value-added transactions, structuring, and new initiatives Collaborate with Sales Structuring and Distribution units on risk mitigation strategies that both reduce risks and optimize financial resources efficiently. Analysis and assessment of the impact of changes in supervisory regulations on the TF&L APAC portfolio and corresponding adjustment of business strategies in collaboration with FRM etc. Performance of event driven ad hoc analytics including for senior management Your skills and experience: Bachelor’s degree in finance, economics, business or equivalent At least 5 years expertise in corporate or transaction banking with major bank or financial institution Minimum 7 years risk management experience in either first line or second line capacity Sound understanding of regulation (Basel 3, CRR 3 etc.) and experience in assessing impact of relevant changes High affinity to IT topics, experience in handling databases (e.g.Trade Sense, VBA), Experience in project management with very good coordination and communication skills Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply. How we’ll support you: Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career Coaching and support from experts in your team

The Role Responsibilities An experienced Financial Markets Sales representative based in Singapore with a primary responsibility of covering Commodity Derivatives for Corporate and Commodity Trader Clients. The mandate will be focused on commodity flow business in Asia time zone across asset classes - Energy, Base Metals, Precious Metals and Agricultural Commodities. Responsibilities include but not limited to pricing and quoting clients, booking deals, calculation of XVA, RoRWA, ROE etc. Developing client relationships with key clients and originating new business will be an important part of the job. Responsibilities The role is to cover the existing client portfolio of Commodity clients in ASA and GCNA with focus on developing new business opportunities with the Chinese space. In addition this individual will grow the structured commodity portfolio and originate new business and clients. Strategy Involvement with GAMS on accounts and use FAMs where applicable. Fully understand and utilize the Global Sales Manager scheme in order to drive cross border revenue Work closely with Trading, Research, Structuring, Credit, CIB, and Risk to drive collaboration and cross-sell with the IC space Maintain awareness and understanding of the Groups business strategy and model appropriate to the role. Manage, maintain and improve assigned existing accounts Drive and stimulate corporate marketing efforts Develop the Standard Chartered Bank brand Business Achieving assigned full year budget as per annual P3 document for client income from allocated clients. Within this budget, generate specific Financial Markets Product mix as per P3 Document Ensure the Bank's clients receive pricing and support, both in terms of trading and market information Responsible as Individual Contributor to revenue targets. Awareness and understanding of the wider business, economic and market environment in which the Group operates Processes The role will involve liaising with clients and executing trades and orders in line with SCB's policy and procedures consistent with all FM Sales staff globally including Order Handling, Record Keeping and Best Execution Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations Monitor the utilization of each client's trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction Continued provision of best in class service to help build the financial markets relationship. Taking responsibility for the global financial markets relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts. Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations. Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc) Drive/follow Financial Market themes and key initiatives and close alignment with the risk books People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners. Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation Contribute to continuous process improvement and sharing best practice. Risk Management Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others. Commitment to Group Code of Conduct Timely completion of all e-leaning, attestations and requests for information. Risk Governance Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Willingness to 'speak up' in the event of any realized or perceived breach of group conduct rules or laws by colleagues Willingness to work with any local regulators in an open and cooperative manner Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders Internal: Trading, Structuring, MTCR, Operations, Risk, Credit, Legal & Compliance, CCIB Coverage, TB, Ecommerce Sales External: Key clients and potential clients, Local Regulators & Other Government Departments, Competitors Other Responsibilities An outgoing personality with good people skills Strong communication skills Self motivated and driven to succeed Independent and self-reliant but also able to work as a team Experience in the physical commodities space preferred Understanding of commodity value chain across production, trading and consumption Proactive and engaging. One who makes things happen instead of waiting for things to happen A team player that is willing to help between commodities team to ensure business continuity Analytical mindset and ability to solve problems Existing client relationships with Chinese SOE and independent refiners preferred Our Ideal Candidate 7+ years of experience in Commodity Derivatives for Corporate and Commodity Trader Clients Academic or Professional Education/Qualifications; i.e. standards required for roles Licences and Certifications/accreditations; i.e. internal/externally required Professional Memberships; i.e. required for roles for continuous development/ improvement/awareness of current practices etc Bank training; i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, Languages: Business Communication On the job training on booking and pricing systems Structured learning as per MAS guidelines for RNF representatives Role Specific Technical Competencies Data Analysis Tools Knowledge of Customers Operational Risk Operations - Back Office - Products Options & Exotics Problem Management Process Sales Support and Administration Sales Systems Service Excellence About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities Support the Product Owner with the implementation of the Data Management standards across CCIB Client Coverage including but not limited to the tasks arising from the Data Privacy Transformation Programme (DPTP) assigned to Client Coverage business. Strategy This role is positioned within the Client Lifecycle Design and Management (CLDM) Business Transformation / change team and targets to drive the required change delivery and implementation across CCIB Client Coverage. The nature and purposes of the projects may vary across regulatory, cost efficiency and operational efficiency domains. Business Develop a deep understanding of the current state of CCIB Client Coverage's data, processes, and systems Drive completion of key milestones for Client Coverage in accordance with the overall DPTP programme and the Risk Remediation Plan. Leads the Data Discovery exercise for all the Data standards and complete mandatory artefacts (Data Discovery Templates, Data Flowchart, Data Inventory etc.) Performs Gap Analysis of current state against the requirements in the Data Standard. Coordinate reviews and sign-off with GPOs (Group Process Owner Support) for all the above. Conduct and Lead Business Impact Assessments on the business and process from the tools/enablers that the Central DPTP team delivers to CCIB CC. Design Target Operating Models to conform to Data Standards, identity business solutions to meet the requirements in a complex process and technology environments, validate impact assessment & drive implementation plan Lead and drive key Change Management outcomes including Operational design, Communications, Learning, Operational Readiness & Operational Guidance to embed Data Management Standards for end user communities Effectively engage senior business stakeholders across geographies -Strong communication skills and ability to tailor complex content to stakeholder audiences Build strong and effective relationships with programme and business counterparts Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments Work effectively with other members within or outside of the team to ensure that deliverables are completed timely and to the required quality standards Processes Scope is limited to CCIB CC processes People & Talent Promote professional and personal growth through effective talent management Effectively manages relevant business stakeholders across CCIB CC Risk Management Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees e.g. Non Financial Risk Committees, CCIB Risk Committees, Country Financial Crime Risk Committees etc. Governance Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CFCC DPTP / DSP Group Process Owners Support (GPOs) System Process Owners Support Chief Product Owner and the Hive Client Coverage Business Heads/ delegates Product Management (System/Platform Owners) Technology Delivery Partners Our Ideal Candidate Degree or Professional Education/Qualifications from a recognized University. 5+ years of Direct Experience working in or consulting for Financial Institutions is critical. Knowledge of Banking process highly desired. Experience with reviewing, understanding and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes. Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology. Strong prioritisation and organizing skills matched with the ability to manage stress, time, and change effectively Prior experience working in Agile Scrum team will be advantageous Technical knowledge of privacy laws and regulations in the UK (GDPR), Singapore (PDPC) and Hong Kong (PDPO) as a minimum, including the guidelines and recommendations of the respective Privacy Regulators like the UK ICO would be good to have Ability to take initiative, identify opportunities and work with minimal management oversight High level of attention to detail with the ability to identify areas of focus for solution design and implementation Ability to create effective work relationships across functions & borders Focused, organized, results-oriented and works independently to strict timeframes Ability to understand policy, standards, and procedural requirements Hands-on experience in operating model design (people, process, technology, information) with an ability to articulate complex ideas in layman-friendly terms Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments Basic project management skills such as tracking tasks and progress, manage timelines and ensure milestones are met. Proficiency in creating clear and concise documents. Flexible to adapt to changing requirements and priorities Team-player with excellent collaboration skills Any other relevant project management certification(s) Role Specific Technical Competencies Change and Business Transformation Business Acumen Planning: Tactical, Strategic Agile Methodologies Analytical Thinking Coaching Others Business Process Design Strong Stakeholder Management Communication (oral, written, presentation) Time Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities Support the Product Owner with the implementation of the CCIB Client Coverage Privacy /Data Protection strategy and all the tasks arising from the Data Privacy Transformation Programme (DPTP) Strategy This role is positioned within the Client Lifecycle Design and Management (CLDM) Business Transformation / change team and targets to drive the required change delivery and implementation across CCIB Client Coverage. The nature and purposes of the projects may vary across regulatory, cost efficiency and operational efficiency domains. Business Develop a deep understanding of the current state of CCIB Client Coverage's data, processes, and systems Drive completion of key milestones for Client Coverage in accordance with the overall DPTP programme and the Risk Remediation Plan. Leads the Data Discovery exercise for all the Data standards and complete mandatory artefacts (Data Discovery Templates, Data Flowchart, Data Inventory etc.) Performs Gap Analysis of current state against the requirements in the Data Standard. Coordinate reviews and sign-off with GPOs (Group Process Owner Support) for all the above. Conduct and Lead Business Impact Assessments on the business and process from the tools/enablers that the Central DPTP team delivers to CCIB CC. Design Target Operating Models to conform to Data Standards, identity business solutions to meet the requirements in a complex process and technology environments, validate impact assessment & drive implementation plan Lead and drive key Change Management outcomes including Operational design, Communications, Learning, Operational Readiness & Operational Guidance to embed Data Management Standards for end user communities Effectively engage senior business stakeholders across geographies -Strong communication skills and ability to tailor complex content to stakeholder audiences Build strong and effective relationships with programme and business counterparts Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments Manage team of business analysts to ensure that deliverables are completed timely and to the required quality standards Processes Scope is limited to CCIB CC processes People & Talent Manage DRS members (e.g. BA Squads / teams etc.) to ensure that deliverables are completed timely and to the required quality standards Promote professional and personal growth through effective talent management Effectively manages relevant business stakeholders across CCIB CC Risk Management Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees e.g. Non Financial Risk Committees, CCIB Risk Committees, Country Financial Crime Risk Committees etc. Governance Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CCIB CC Data Risk Squad, peers and reports to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Global Head, CCIB Data Management & Governance CFCC Standard Owners DPTP / Data Shield Programme Group Process Owners Support (GPOs) System Process Owners Support Chief Product Owner and the Hive Client Coverage Business Heads/ delegates Product Management (System/Platform Owners) Technology Delivery Partners Our Ideal Candidate Degree or Professional Education/Qualifications from a recognized University. 10+ years of Direct Experience working in/ consulting for Financial Institutions is critical. Knowledge of Banking process highly desired. Experience with reviewing, understanding and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes. Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology. Strong prioritization and organizing skills matched with the ability to manage stress, time, and change effectively Prior experience working in Agile Scrum team will be advantageous Technical knowledge of privacy laws and regulations in the UK (GDPR), Singapore (PDPC) and Hong Kong (PDPO) as a minimum, including the guidelines and recommendations of the respective Privacy Regulators like the UK ICO would be good to have Ability to take initiative, identify opportunities and work with minimal management oversight High level of attention to detail with the ability to identify areas of focus for solution design and implementation Ability to create effective work relationships across functions & borders Focused, organized, results-oriented and works independently to strict timeframes Interpersonal skills in networking, influencing and decision making Ability to understand policy, standards, and procedural requirements Hands-on experience in operating model design (people, process, technology, information) with an ability to articulate complex ideas in layman-friendly terms Experience as a Lead Business Analyst, Transformation Lead or similar business change-centric role delivering change in the context of process and regulatory/ policy standards implementation Process, commercial and operational awareness needed to develop appropriate tactical and strategic solutions. Any other relevant project management certification(s) Role Specific Technical Competencies Change and Business Transformation Business Acumen Planning: Tactical, Strategic Business Process Design Agile Methodologies Problem Solving and Analytical Thinking Good presentation, time management, negotiation and influencing skills Effective leader who is able to inspire and nurture individuals Strong Stakeholder Management Excellent communication skills - oral, written and presentation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients. Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.. Key Roles and Responsibilities Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals. Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Deepen client relationships via timely servicing and products cross sell based on needs based scenarios. Able to present professionally Our Ideal Candidate Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Effectively bi-lingual with excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate, and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 2 Years of experience in banking Role Specific Technical Competencies Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Main Responsibilities are: Managing the day-to-day operations, including processing investor transactions, subscriptions, redemptions, transfers & dividend. Liaise with Counterparties / CPF Board / Agent Banks on settlement, reporting and reconciliation of trades Compute and process trailer fees. Work with Marketing team and fund houses on account opening, fund onboarding and other AML/DDQ/Annual review documentation Manage incidents and lead investigation of root cause and resolution Ensuring that the process complies with all relevant regulatory requirements and reporting obligations. Identifying and managing operational risks. Manage and supervise a team of operations staff to ensure smooth operations and provide constructive feedback. Set strategic goals for operational efficiency and increased productivity Build and maintain relationships with other departments, external partners (ie: sub distributors, transfer agents, fund managers etc)  and vendors to make decisions regarding operational activity and strategic goals Oversee the documentation of the operation to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance. Addressing investor/TR inquiries and concerns related to operations. Perform and coordinate end to end (from trade execution to trade settlement) system testing for any changes Handle administrative tasks, ad-hoc assignments and projects as assigned. Uphold organization policies and standards, ensuring legislative regulations are followed Record Keeping: Maintaining accurate records of transactions and activities. Requirements : Degree or equivalent professional experience Minimum 5 years in Unit Trust Operations with proven experience or similar role. Strong operational mindset and background. Proven ability to plan and manage operational processes for  maximum  efficiency and productivity Good knowledge of financial services practices and associated regulatory requirements Good knowledge of and adherence to the company's policies and procedures Strong communication skills and ability to articulate effectively to the team and stakeholders in regular meetings and various projects/discussion, becoming a "valued partner" outside direct reporting line Good problem-solving skills and ability to handle complex situations with constructive solution identified for trouble shooting. Leadership experience with demonstrated ability to lead by example, role-model desired behaviours, willing to "get hands dirty" to accomplish objective, focus on "win-win" solutions under pressure

Details of the Division and Team: At Deutsche Bank Corporate Bank we are passionate about our tradition as the Global Hausbank, and excited about shaping the future of financial services. Deutsche Bank's Corporate Bank addresses the needs of corporate clients, financial institutions, investors and issuers in three segments. In Corporate Treasury Services we provide corporate clients with liquidity management, foreign exchange, payment, trade finance and lending solutions. These services are orchestrated by a treasury coverage team that works closely with the Investment Bank to ensure cross-divisional alignment. We are looking to strengthen our Team in Singapore with a Local Coverage Banker supporting our diversified portfolio of corporate clients in the country. As the Local Coverage Banker in Corporate Treasury Services you will be the primary contact for the key local contact of our focus clients, deepening relationships and ensuring first-in-class client service. You will liaise with the client’s local finance and treasury teams with the objective of becoming their trusted banker, positioning Deutsche Bank as their preferred banking partner. In addition to your focus on flow treasury solutions (cash management, lending, trade finance, FX and other flow products), you are also expected identify cross-sell opportunities including structured derivatives, complex financing and capital markets transactions. To achieve the above objectives, it is critical you engage closely with the Global Coverage Bankers and Regional Coverage Bankers, as well as the respective Product Sales colleagues. Above all, you are required to adhere to and comply with the Bank’s KYC policies. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement Your key responsibilities: Ensure close cooperation with the Global Relationship Manager (GRM) and Regional Relationship Manager (RRM), that Deutsche Bank is the provider of choice for clients and that all avenues for working with our client across all products are explored Regular marketing visits and calls with existing clients and prospects to understand needs and identify opportunities. Proactively identify for cross-sell opportunities in line with the bank´s strategy Assist team head to form viable business strategies, account planning, implementation plans, as well as prompt work process adjustments from time to time to adapt to changes in the market/ regulatory environments. Establish and maintain ‘Know Your Client’ profiles and other required client information in accordance with the bank’s policies and procedures. Active follow up on call reports and ensure business opportunities are appropriately logged in relevant client management tools. Help build and maintain RTM Coverage profile in the organization through active networking and support. Your skills and experience: Minimum 3 years of experience as a RM NBFI and/or Corporate clients. Experience in the NBFI sector is required. Minimum 1 years of preparing credit proposal (ad-hoc, new) for Credit approval and facility documentation and implementation. Possess a good understanding of the NBFI landscape, including but not limited to Asset Managers and Insurance companies Strong knowledge and understanding of corporate banking products including, but not limited to global and capital markets products, Trade Finance and Cash Management. Excellent communication skills with the ability to present to senior management confidently and knowledgeably Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply. How we’ll support you: Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career Coaching and support from experts in your team

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments. Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate, and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 6 years experience in banking Role Specific Technical Competencies Strong self-discipline, independent and driven Effective in communication, negotiation and persuasion skills. Able to conduct sales and marketing calls though both face to face and non-face to face channels. Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments. Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate, and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 4 years experience in banking Role Specific Technical Competencies Strong self-discipline, independent and driven Effective in communication, negotiation and persuasion skills. Able to conduct sales and marketing calls though both face to face and non-face to face channels. Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments. Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 4 years experience in banking Role Specific Technical Competencies Strong self-discipline, independent and driven. Effective in communication, negotiation and persuasion skills. Able to conduct sales and marketing calls though both face to face and non-face to face channels. Strong self-discipline, independent and driven Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities To comply with the processes on cash handling and branch operations as per Branch Operations Manual To manage Branch operational risk and ensure controls are in place To resolve client complaints/feedbacks/issues and manage clients service expectations Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels Generate new sales opportunities through referral Client Experience Representative Transaction Processing Assist clients on various transactions over the counter (cash*, cheques, drafts, transfers, etc.) Provide timely and accurate information for all Service Request (SR) received in the Branch Follow up closely with various stakeholders to ensure all clients' requests such as Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus are processing on time Cash Handling Perform cash balancing and cash management for own Till as stipulated in the Branch Operating Manual Cash Discrepancy to be escalated to BOCEM / CEOM / Branch Manager immediately and on same day Senior CER / Relief Senior CER (CL4) may be assigned as Chief Cashier Role duties when required Cash Handling- not applicable to staff in Cashless Branch Service Delivery Ensure clients are being served within stipulated standard (refer to scorecard) Assist in providing accurate and fast response to all clients' in queries; handling feedbacks, complaints which includes investigations and queries and liaising with other functions/department Focus on delivering Best In Class service Reports / Admin / Others Collate data/information related to branch reporting (if any) Assist in branch admin duties and other activities assigned by BOCEM / CEOM / Branch Manager Referrals Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment) To activate, educate & direct clients to utilise digital/self service terminal (SST) channels Key stakeholders Client Network Branch Manager Branch Staff Branch Central Team Our Ideal Candidate Good verbal and written communication skills. 1 year of customer service related experience Graduate /Diploma Role Specific Technical Competencies Cash Handling Customer service Attention to details Microsoft office skills- Outlook, Excel, Word About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers