Clinical Associate

You will provide clinical care / procedures to the patients under the supervision of senior doctors. You will be required to perform night duties and work on weekends/public holidays according to department roster. You will work alongside nursing, allied health and pharmacist colleagues in a team-based setting to provide comprehensive and holistic patient care.

We have vacancies in the following disciplines:

Medicine

Anaesthesia

Radiology

Otolaryngology (ENT)

Emergency Medicine

Surgery

Orthopaedic Surgery

Ophthalmology

REQUIREMENTS

• Basic medical qualification with at least 3 years’ post Housemanship working experiences;
• Those with relevant postgraduate qualification will have an advantage;
• Be in active clinical practice in the past 3 years in the relevant discipline;
• Able to work independently in a fast-paced environment with strong adaptability to changes;
• Strong command of spoken and written English;
• Registered (or meet registration criteria) with Singapore Medical Council.

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• 5.5 day work week
• Minimum 2 years of relevant experience
• Computer literacy and basic accounting knowledge (Accounting Software and Microsoft Office, Outlook)
• Maintain all documents (hard-copy, soft-copy, and online) related to Sales Operations and administration.
• Handle mail and phone calls.
• Manage office refreshments, stationery, pantry supplies, office items, etc.
• Any other ad hoc work duties.

• Recording information, such as ingredients, weights, and temperature, and input into the database.
• Troubleshooting issues with production equipment and processes.
• Observing all company safety and quality regulations.
• Reporting accidents, safety violations, or other concerns.
• Assisting in planning and improving processes and product quality.
• Working with other team members to complete the production process.

Requirements:

• At least 5 yrs experience in a related field may be required.
• Basic computer skills.
• Strong verbal and written communication skills.
• A desire to work with team members to improve processes and product quality in a fast-paced, physically demanding environment.
• Able to work any shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Summary:

We are seeking a detail-oriented and proactive Inventory Executive to join our team. The ideal candidate will be responsible for managing inventory levels, ensuring accurate stock records, and optimizing inventory processes. This role is crucial in maintaining the efficiency of our supply chain and supporting overall business operations.

Key Responsibilities:

- Inventory Management: Monitor and manage inventory levels to meet business demands while minimizing excess stock.

- Stock Audits: Conduct regular inventory audits and reconcile discrepancies between physical stock and system records.

- Data Analysis: Analyze inventory data to identify trends, forecast needs, and provide actionable insights for decision-making.

- Order Processing: Coordinate with purchasing and sales teams to ensure timely replenishment of stock and fulfillment of customer orders.

- Reporting: Prepare and present inventory reports to management, highlighting key metrics and performance indicators.

- System Maintenance: Maintain accurate records in inventory management systems and ensure data integrity.

- Collaboration: Work closely with warehouse staff to streamline operations and improve efficiency.

- Compliance: Ensure compliance with company policies, safety standards, and regulatory requirements related to inventory management.

Qualifications:

- Diploma or Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

- Proven experience in inventory management or a related role.

- Strong analytical skills with attention to detail.

- Proficiency in inventory management software and Microsoft Office Suite (especially Excel).

- Excellent communication and organizational skills.

- Ability to work independently and as part of a team.

Preferred Skills:

- Knowledge of supply chain processes and best practices.

- Experience with data analysis tools and techniques.

Main Duties and Responsibilities

The Stewarding Supervisor is responsible for our stewarding department. The incumbent will need to ensure that all areas of the kitchen and dining facilities are maintained to the highest standards of cleanliness and comply with regulatory standards and policies.

Key Responsibilities

• Responsible for the daily operations of the stewarding department, including dishwashing, sanitation, and inventory management.
• Ensure that the kitchen and service areas are maintained in a clean and organized manner. The incumbent will also be responsible for ensuring compliance with health, safety, and hygiene regulations. The Stewarding Supervisor is to conduct regular inspections and audits to uphold standards.
• Implement environmental sustainability initiatives within the stewarding department to minimize waste and promote eco-friendly practices.
• Cultivate a strong people culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• 3 to 5 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong knowledge of sanitation and hygiene regulations, inclusive of knowledge on food safety regulations.

Main Duties and Responsibilities

As the Assistant Manager (In-Room Dining) for our Resort, you will be responsible for the smooth operations of our in-room dining service. You will be instrumental in helping us enhance our reputation for excellent customer experience by ensuring that our guests receive a memorable dining experience in the comfort of their rooms.

Key Responsibilities

• Oversee the daily operations of our in-room dining department, including order taking, delivery, and service. As part of the role, you will be responsible for developing and updating the in-room dining menu, incorporating guests’ feedback and seasonal offerings to keep the menu fresh and appealing.
• You will play the role of a Service Ambassador by ensuring an exceptional guest experience. You will address any inquiries, resolve complaints and ensure timely and accurate delivery of orders. Additionally, you will have the remit to maintain and enforce service standards, including presentation, quality, and hygiene.
• In performing your role, it will be essential for you to ensure compliance to all necessary health, safety and hygiene regulations.

Job Requirements

• Diploma in Food and Beverage Services or an equivalent professional qualification in a related field
• 4 to 6 years’ experience in a similar capacity, in a property of similar standing.
• Strong interpersonal and communication skills with the ability to engage effectively with various departments and our guests.
• Excellent organizational skills and able to multitask effectively.

Main Duties and Responsibilities

We are seeking an enthusiastic and dynamic individual to join us as our Recreation Attendant for the Resort. The incumbent will greet our guests with passion, showcasing their strong knowledge of our recreational activities. You will be overseeing the recreational facilities, ensuring safety, and providing excelling service to our guests.

Key Responsibilities

• Greet and assist guests at our recreational facilities, including pools, gym, and other leisure areas.
• Monitor guest activities to ensure safety and compliance with Resort policies.
• Provide information about available recreational activities, equipment, and services.
• Set up and maintain recreational equipment, ensuring all areas are clean and well-organized.
• Conduct regular inspections of facilities and equipment, reporting any maintenance or safety issues.
• Organize and participate in recreational activities and events for guests.
• Handle guest inquiries and requests promptly and professionally.
• Collaborate with other hotel departments to ensure a seamless guest experience.

Job Requirements

• Diploma, Higher NITEC or NITEC in Recreation Management, Hospitality Management, or a related field.
• Minimum 1 year of experience in recreational management, preferably in a luxury hotel or resort setting.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• Knowledge of fitness and recreational activities, including swimming and wellness practices.
• Able to work flexible hours, including weekends and public holidays.
• Certification in First Aid and CPR is preferred.

Main Duties and Responsibilities

We are seeking experienced and highly technically proficient individuals to join us as Duty Engineers. Joining as part of the Mandai Rainforest Resort by Banyan Tree’s pre-opening team, our Duty Engineers will be responsible for ensuring the smooth operations and maintenance of the Resort’s facilities, including all technical systems.

Key Responsibilities

• The Duty Engineer will conduct regular inspections of the Resort to determine maintenance requirements, upgrades and improvements. In performing this role, the incumbent will be responsible for reporting any incidents to the Assistant Chief Engineer.
• Resolve any maintenance matters reported by guests or staff. This includes coordinating with the Front Office and Housekeeping with regards to specific maintenance activities and ensuring that any identified matters are resolved in an efficient and timely manner.
• Responsible for ensuring that all rules and regulations regarding safe working practices are complied with.
• The Duty Engineer will also conduct the needed preventive maintenance activities when required. This includes liaising with the Assistant Chief Engineer to ensure the necessary inventory, spare parts and other equipment are readily available.

Job Requirements

• Diploma, Higher NITEC, NITEC in Electrical, Mechanical, Plumbing or an equivalent professional certificate.
• Minimum 3 to 5 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
• Able to work and coordinate with contractors in all work-related activities.
• Able to commit to after office hours duties when required and/or shift work.

Main Duties and Responsibilities

We are seeking a talented and creative Florist to join our Resort. As the Florist for the Resort, you will be responsible for designing, creating, and maintaining floral displays throughout the Resort, ensuring that every arrangement meets our high standards of quality and elegance that reflect our Resort’s luxury brand.

Key Responsibilities

• Create and arrange fresh and dried floral displays for our Resort’s lobby, restaurants, event spaces, and guest rooms.
• Create and execute seasonal floral themes that align with our Resort’s events.
• Regularly maintain and care for floral displays, ensuring freshness and optimal presentation.
• Work closely with the Events and Catering teams to design custom arrangements for weddings, conferences, and special events.
• Manage floral inventory, including ordering and sourcing flowers and materials while maintaining budget guidelines.
• Engage with guests to provide personalized floral services, such as custom arrangements or gift orders. You will have to stay updated on floral design trends and techniques, bringing innovative ideas to the hotel.

Job Requirements

• 1 year of experience as a Florist or similar role, preferably in a hotel or resort setting.
• Strong understanding of floral design, colour theory and plant care.
• Excellent creative skills with a strong portfolio showcasing your work.
• Strong attention to detail.
• Ability to work under pressure and able to meet deadlines.

Main Duties and Responsibilities

We are seeking a passionate culinary professional to join our pre-opening team as our Food & Beverage Supervisor.

As part of the pre-opening team, the incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

The incumbent will be responsible for supervising all aspects of the restaurant for its smooth operation daily. Manages staff on shift and assigns staff to workstations on each shift. The individual also leads staff compliance on service, food hygiene, safety and other standards amongst the team on each shift.

• Supervise opening, operating, and closing procedures
• Efficiently input orders into the Point-of-Sale system when managing food and beverage order.
• Supervise the implementation of plans to improve and standardize all aspects of operations.
• Delegate duties and responsibilities to servers and captains.
• Ensure that all staff adhere to company procedures.
• Communicate politely and effectively with the culinary team.
• Entertain guests in a consistent, professional and positive attitude.
• Monitor the quality and quantity of all food and beverage items served.
• Prints bill, check bill thoroughly before presenting to guests and accept payment.
• Hold briefing with staff for each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate.

Job Requirements

• Diploma in Food & Beverage Management, or any related field of professional qualification.
• Minimum 3 to 5 years’ experience, preferably in the hospitality, food & beverage industry. Pre-opening experience would be useful.
• Ability to work under pressure and in a fast-paced environment.
• Strong organizational and time management skills.
• Attention to detail and a commitment to high quality of customer service.

Main Duties and Responsibilities

We are seeking a passionate hospitality professional to join our team as our Restaurant Supervisor.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis.
• Overseeing the associated for the smooth running of the restaurant during each shift.
• Training new employees based on their abilities and skills to ensure quality customer service is provided at the restaurant.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and ensure that stocks are replenished and ordered in a timely manner.
• Conducting inspections of the restaurant and ensure that proper hygiene is maintained.
• Checking in with guests and making sure that they are getting served with the best quality and correct food orders.
• Resolving customer complaints in a professional manner and provide service recovery as and when necessary.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.
• Close off the cashier and ensure float is accounted for at the end of the shift.
• Any other tasks and assignments as assigned by the Restaurant Manager.

Job Requirements

• Diploma in Food and Beverage Services or an equivalent professional qualification in a related field
• 3 to 5 years’ experience, preferably in the hospitality or food & beverage industry. Pre-opening experience would be advantegeous.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently and in a fast-paced environment.

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

• Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.
• Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.
• People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Main Duties and Responsibilities

We are looking for a dedicated and experienced Chief Steward to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As our Chief Steward, you will be responsible for overseeing the cleanliness of all food and beverage operations, whilst importantly ensuring adherence to hygiene and safety standards and regulations. To excel in this role, the incumbent should possess an excellent professional and service mindset, one which is consistent with the Banyan Tree brand.

Key Responsibilities

• Responsible for leading the stewarding team to maintain unparallelled standards of cleanliness and hygiene in all food and beverage areas, including kitchens, dining rooms, and other areas.
• In ensuring the overall cleanliness of the Resort, the incumbent is to develop and implement the relevant standard operating procedures, policies and cleaning schedules. These are to consider the need to ensure the efficiency of our operations and compliance with the necessary regulatory safety standards.
• The Chief Steward is also responsible for conducting regular inspections and audits to monitor cleanliness standards and identify areas for improvement. In performing this role, the incumbent will collaborate with other departments (e.g. F&B) to ensure top-notch service and cleanliness of all equipment.
• Implement sustainability initiatives to minimize waste and promote eco-friendly practices.
• Cultivate a strong people culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing. Pre-opening experience and experience with sustainability initiatives would be useful
• Strong knowledge of sanitation and hygiene regulations, inclusive of knowledge on food safety regulations.
• Excellent leadership and organizational skills, with the ability to motivate and supervise a diverse team.
• Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Able to work night shift and split shift
• Able to work ot on weekend and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Main Duties and Responsibilities

We are seeking passionate hospitality professionals to join us as Waiters / Waitresses for our Dining outlets in our Resort. You will serve as our Brand Ambassador and ensure that our guests enjoy the unparallel levels of service that are associated with our brand.

Key Responsibilities

• Provide friendly, courteous, and professional customer service always.
• Ensure timely and good communication with Management on operation matters.
• Maintain complete knowledge of all menu items and upselling of the menu to guests.
• Prepare and check tables before service.
• Prompt to clear and reset tables after service.
• Ensure that all Resort's practices and procedures are met when delivering food from the kitchen to our Guests.
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times.
• Ensure that all cleaning duties are completed in allocated times in accordance to the resort’s F&B standards.
• Complete all opening and closing procedures in a timely manner.
• Always be assertive and attentive to guests’ needs.
• Have thorough knowledge of all product and service procedures
• Any other tasks as assigned by the Restaurant Manager.

Job Requirements

• Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service or an equivalent professional qualification in a related field
• 1 to 3 years experience, preferably in the Hospitality or Food & Beverage industry.
• Fresh graduates are welcomed.
• Strong interpersonal, communication and organizational skills.
• Highly motivated team player, able to perform with minimal supervision.

Main Duties and Responsibilities

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our dynamic team and help us create unforgettable dining experiences for our guests.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Assist the Restaurant Manager in overseeing all aspects of the restaurant operations, including service, food quality, and guest satisfaction.
• Ensure smooth and efficient daily operations, including scheduling, staffing, and inventory management.
• Maintain a high level of cleanliness and sanitation in the restaurant.
• Foster a welcoming and friendly atmosphere for guests.
• Anticipate and address guest needs and preferences.
• Resolve guest complaints and concerns in a professional and timely manner.
• Train and supervise F&B servers and waiters/waitresses to provide a high level of customer service to ensure guest satisfaction.
• Provide leadership and direction for associates while on duty by offering professional skills and leading by example.
• Address associates’ concerns and provide ongoing support and development.
• Monitor revenue and expenses to ensure profitability of the restaurant.
• Facilitate effective communication within the F&B team and with other departments.
• And any other tasks assigned by Restaurant Manager.

Job Requirements

• Min Diploma in Food and Beverage and/or Hospitality Services or an equivalent professional qualification in a related field.
• 4 to 6 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
• Strong leadership and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.

We are partnering with a prestigious educational institution, dedicated to developing top-tier student-athletes. As the Assistant Director / Senior HR Manager, you will play a pivotal role in shaping HR functions within a dynamic, future-focused organization.

Reporting to the Director of Corporate Services, your responsibilities will encompass recruitment, performance management, compensation and benefits, training and development, payroll administration, and budgeting.

In this role, you will develop, implement, and review HR strategies and policies that support the institution’s broader objectives. You will also lead and inspire the HR team, ensuring efficient operations and providing professional growth opportunities for team members.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Lead and manage the full spectrum of HR functions, ensuring alignment with organizational goals.
• Drive the development and implementation of HR strategies that foster a collaborative and high-performing workplace.
• Provide leadership and development opportunities to the HR team.
• Oversee operational functions such as budgeting, payroll, and performance management.
• Ensure compliance with HR regulations, including the Singapore Employment Act and other statutory requirements.

Requirements:

• A minimum of 10 years of HR experience, with at least 5 years in a leadership role, overseeing a comprehensive range of HR functions.
• Demonstrated capability in managing HR functions, including talent acquisition, employee development, and strategic workforce planning.
• Strong communication and interpersonal skills to effectively engage with diverse stakeholders, including senior management.
• Familiarity with Singapore HR laws and regulations, and experience navigating complex organizational structures.
• Experience with HRIS systems is an advantage.

Submit Your Application

Click here to submit your application or apply directly through MyCareersFuture.

Let’s shape the future together!
EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Coordinate, assign, and review the work of postal couriers.
• Develop schedules and implement work procedures.
• Solve work-related problems.
• Coordinate activities with other departments or divisions.
• Write and submit reports.
• Train staff on job duties, safety standards, and company policies.
• Order supplies and equipment.
• Maintain, repair, and ensure the proper functioning of computer systems and equipment.
• Perform the same duties as supervised staff as required.

Main Duties and Responsibilities

You will be responsible for helping us achieve the highest levels of customer experience by ensuring that all systems are operating efficiently to maintain the comfort and safety of our guests. In this role, you will oversee the maintenance and repair of the Resort’s technical systems, including electrical, mechanical, and plumbing systems.

Key Responsibilities

• Perform routine inspections, preventive maintenance, and emergency repairs on our systems and equipment, including electrical, HVAC, plumbing, and mechanical systems.
• Manage and prioritize technical service requests from various departments, ensuring timely and effective resolution of issues.
• Ensure compliance with health, safety, and environmental regulations, and adhere to the Resort’s policies and procedures.
• Maintain accurate records of maintenance activities, repairs, and equipment inventories, and prepare reports as required.

Job Requirements

• Diploma, Higher NITEC, NITEC in Electrical, Mechanical, Plumbing or an equivalent professional certificate.
• Minimum 3 to 5 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
• Able to work and coordinate with contractors in all work-related activities.
• Able to commit to after office hours duties when required and/or shift work.

Main Duties and Responsibilities

As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts.

The Reservations Executive plays an important role in processing reservations effectively and works closely with other departments to maximize the Resort’s room and spa sales.

Key Responsibilities

Reservation Management:

• Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems.
• Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests.
• Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail.

Guest Interaction:

• Provide exceptional service to guests by addressing their questions like information about room rates, availability, and hotel amenities.
• Assist guests with modifications or cancellations of their reservations, ensuring a smooth and hassle-free process.
• Handle guest complaints and issues related to reservations with professionalism and a problem-solving attitude.

Revenue Management:

• Monitor booking patterns and report on occupancy trends, helping to identify opportunities for maximizing revenue.

System and Record Management:

• Utilize reservation and property management systems to track and manage room inventory, availability, and bookings.

Job Requirements

• Diploma, Higher NITEC or NITEC or a professional equivalent qualification.
• 1 – 2 years of similar experience, preferably in a luxury hotel or resort setting.
• Proficient in Reservation and Property Management systems (eg. Opera)
• Able to multitask and work in a fast-paced environment.

Main Duties and Responsibilities

We are seeking a Housekeeping Supervisor to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will be responsible for ensuring that our Resort meets the exceptional standards of cleanliness which is expected of our brand.

Key Responsibilities

• Operations: Oversee and where necessary, undertake the cleaning and maintenance of public areas, including lobbies, hallways, restrooms, meeting rooms, and other common spaces. Such tasks include but are not limited to sanitizing, dusting, cleaning and other related duties.
• Safety and Compliance: As part of the role, you will be responsible for ensuring adherence to all safety procedures and guidelines. This includes internal Resort policies as well as any statutory regulations.
• Supply and Inventory Management: Monitor and manage our inventory of cleaning supplies. You will need to work with the team to ensure that supplies are adequate and to minimize wastage.
• Team Supervision: Supervise, guide and mentor a team housekeeping staff.

Job Requirements

• Professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 3 to 5 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Main Duties and Responsibilities

We are seeking a talented and accomplished Executive Sous Chef to join our pre-opening team here at Mandai Rainforest Resort by Banyan Tree. Possessing culinary creativity and expertise, the successful candidate will be responsible for providing exceptional and unforgettable dining experiences for our guests.

Key Responsibilities

• Responsible for leading our kitchen’s operations, including overseeing all culinary activities and ensuring compliance with all regulations with respect to food safety and hygiene. This will also encompass other operational aspects such as maintaining inventory levels, controlling food costs, and reviewing procedures to maximize productivity and efficiency.
• Collaborate with the Director of Culinary to develop and execute menus for our Resort. The Executive Sous Chef will create unique and innovative menus that reflect the theme and direction of the Resort, whilst concurrently ensuring high standards of food presentation.
• The Executive Sous Chef will also be responsible for maintaining the high standards of guest satisfaction expected of our brand. In performing this role, the incumbent will interact with guests to obtain feedback and aim for continuous improvement in food standards, quality and service.
• Cultivate a strong people culture by investing in the coaching and development of our associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Degree or Diploma in Culinary Arts or a professional qualification in a similar discipline.
• 5 to 9 years of culinary experience as a Head Chef in a property of similar standing. Candidates should possess holistic and well-developed culinary skill sets and have a well-rounded and diverse culinary background. Pre-opening experience will be an advantage.
• Complete knowledge of statutory regulations and requirements in food handling, including full knowledge of food safety, hygiene and related practices.
• Able to work independently yet also possessing strong leadership qualities to provide guidance to those who work in the kitchen.

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift , if required
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Main Duties and Responsibilities

We are seeking a passionate hospitality professional to join our pre-opening team as our Hostess.

As part of the pre-opening team, the incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Be responsible for taking reservations, answering the phone, responding to any guest requests.
• Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
• Prepare and check tables before service.
• Prompt to clear and reset tables after service.
• Responding to guest enquiries and requests.
• Communicating guest information to the team (special requests, occasions) to personalize guests' experience
• Complete all opening and closing procedures in a timely manner.
• Always be assertive and attentive to guests’ needs.
• Ensure each guest gets a fond farewell before they leave.
• Assist in building and maintaining a strong guest profile database.
• Support food & beverage service when required.
• Any other tasks as assigned by the Restaurant Manager.

Job Requirements

• Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service/Guest Relations or an equivalent professional qualification in a related field
• 1 to 2 years’ experience, preferably in the Hospitality or Food & Beverage industry. Pre-opening experience would be useful. Fresh graduates are welcomed.
• Strong interpersonal, communication and organizational skills.
• Highly motivated team player, able to perform with minimal supervision.