• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

• Understand culinary procedures for local cuisine like; Mixed Rice, Bee Hoon, Roasted Duck Rice, Chicken Rice, Western Food or Fish Ball Noodles, etc
• Required to have culinary skills and Basic Food Hygiene Certificate
• At least 1-10 years of experience
• Have the ability to work under pressure
• Excellent organizational skills
• Effective communication skills

The Quality Compliance Study Lead has the overall responsibility for onboarding new customers and ensuring QP Services activities are successfully delivered in clinical trials of new drug products. The Study Lead is the primary point of contact for stakeholders within Almac and clients.

Responsibilities

• Act as a principle contact for the customer requiring QP Services, keeping up to date with Clinical Trial legislation and providing expert advice in a consultancy capacity.
• Lead the QP Services activities at all stages, coordinating tasks and ensuring completion in line with the timelines agreed.
• Liaise internally within the QP and other internal departments globally to ensure the timely delivery of QP Services activities.
• Advise on QP related activities and responsibilities during the generation/revision of Technical Agreements.
• Escalate issues when appropriate.
• Record, collate and report customer specific KPIs, agreeing and implementing performance improvement plans where necessary.
• Follow through on all customer queries in a timely manner.
• Host /attend internal/external teleconferences/meetings, initiating QP related discussions for new or ongoing business, taking minutes, as required.
• Represent the QP Services Department during customer audits and sales visits, promoting Clinical Services expertise in Qualified Person related activities, in the generation of new or on-going business.

Criteria

• Bachelor’s Degree
• Experience with project management or facing clients in the pharmaceutical industry
• Excellent communication and stakeholder interaction skills
• Flexible
• Chinese or Japanese language skill are advantageous for interacting with Chinese or Japanese clients

Please note that the official title in the job offer may differ from advertised.

The Company:

Our client is a multi-national information technology company with its headquarters in Singapore. It is also the largest Systems Integrator domestically.

The Project:

This project consists of multiple teams deployed within Cybersecurity Operations Command Centre delivering mission critical 24x7 threat monitoring, prevention, analysis, intelligence to high-valued clients.

The Role :

1. Provide support for internet security surveillance activities.

2. Responsibility for managing and escalating security incidents, ensuring a prompt and effective response.

3. Assist in the thorough preparation of incident reports, contributing to comprehensive documentation of security events.

4. Assist in detecting and resolving issues arising from security incidents, and demonstrate a proactive approach to maintaining system integrity.

5. Provide first-level troubleshooting for serviced devices, and address and resolve security-related issues.

6. Work closely with engineers team to troubleshoot and resolve problems. Your expertise and insights will play a crucial role in finding effective solutions.

7. Stay informed about the latest security advancements by consistently reviewing security updates and ensuring that systems are up to date with the most current protective measures..

8. Provide support for the Level 1 (L1) team by assisting with resource management, helping to ensure operational continuity and efficiency.

9. Assist in the onboarding program for new security analysts, facilitate a smooth integration into the team and ensure familiarity with established protocols.

1. Minimum requirement is a Diploma with a module in IT or Cyber Security.

2. Having a security Analyst certification like Certified Ethical Hacker (CEH), Certified Security Analyst (ECSA), or Computer Hacking Forensic Investigator (CHFI) is advantageous but not mandatory.

3. Preferably, candidates should have experience in one or more of the following areas:

• Management of IDS/IPS and firewall systems.
• Experience in Vulnerability Assessment, penetration testing, and risk assessment using various scanning and penetration testing tools.
• Knowledge of Unix, WIN2K, NT, and web server security practices such as OS tightening, SSO, and virus scanning.

4. General understanding of Information Security concepts.

5. Adequate understanding of Layer 1-7 Networking concepts is required.

6. Ability to follow predefined procedures, policies, and processes, and work under pressure.

7. Good communication skills (verbal, reading, and writing).

8. Working hours are from 9.00 AM to 6.30 PM, Monday to Friday.

• End of contract bonus

We are looking for people, who are passionate about education and nurturing young children, to join our team at PlayFACTO School (Bedok Reservoir)

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

Manage and ensure smooth operation of the coffee shop;
Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas to comply with health and food safety regulations and necessary policies and procedures
Lead, encourage and motivate the team to develop a good working culture and teamwork in the workplace
Increase restaurant performance through sales building, evaluate and control expenditure, actively pursue cost saving measures to achieve the sales target set
Work closely with the Chefs in the planning of new menus for the restaurant
Perform cashiering and accounting duties
Maintain and ensure timely replenishment of stocks and restaurant equipment
Resolve customer complaints and feedback regarding food quality and service effectively

Job Requirements

Strong interest and passion in food preparation and serving with at least 2 years of working experience in F&B industry
Posses strong leadership skills, executor, planner, problem solving and result-oriented
Effective time management
Responsible, good interpersonal and communication skills at all level
Able to work in a fast-paced environment
Able to start work immediately will be advantageous
Salary will be commensurate with experience

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure
• Foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives
• Effectively communicate project progress, status and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with min. 7 years of experience in IT Project Management in the financial industry
• Experience in managing the entire software development practices, various development methodologies and implementation
• Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
• In-depth knowledge on Project Management/Business Analysis
• Possess strong leadership, capable of managing stakeholders and maintaining relationships in large scale projects
• Strong team management skills, influencing skills and collaborative team player
• Possess strong and assertive verbal, written communication and presentation skills
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Able to work effectively with cross functional teams across regions, Vendors and able to deliver successfully
• Outstanding knowledge of change management principles and driving across the organization
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Leads the planning, executing and implementation of multiple projects and roll outs.
• Project Governance: control on project scope, schedule, budget, risk & issues.
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response.
• Communicates effectively with sponsors, stakeholders, team members and partner vendors. Builds a close working relationship with clients/vendors to enhance the image of the T-Systems
• Creates and maintains project documentation charters, plans, schedules, status reports, change requests etc.
• Monitors and controls execution phase to ensure that projects are completed on time and meets all business and system requirements
• Lead, Plan, Coordinate, Motivate and Manage Project Resources/Project Team for successful delivery of projects

Requirements

• Bachelor's degree / master’s in computer science, business, or a related field.
• Possess 4 - 6 years of project Management and related experience.
• At least 2 cycles of end-to-end implementation experience
• Project Management Professional (PMP)/PRINCE 2 certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices and willingness to adapt to new technologies to run and manage projects effectively.
• Able to deliver and conduct meetings with C levels
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• SAP experience will be preferred

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to understand their data and analytics needs.

• Conduct thorough analysis of business requirements and translate them into technical specifications.

Azure Data Factory Utilization:

• Demonstrate expertise in designing and implementing data pipelines using Azure Data Factory.

• Work closely with data engineers and developers to ensure the effective utilization of Azure Data Factory capabilities.

Data Integration and Management:

• Develop a comprehensive understanding of data sources, structures, and business rules.

• Facilitate the integration of diverse data sets, ensuring data quality and accuracy.

Documentation:

• Create detailed documentation of business requirements, data models, and technical specifications.

• Maintain up-to-date documentation throughout the project lifecycle.

Collaboration:

• Act as a liaison between business stakeholders, data engineers, and other technical teams.

• Foster effective communication and collaboration to ensure successful project outcomes.

Quality Assurance:

• Conduct testing and validation of data solutions to ensure they meet business requirements.

• Identify and address any issues or discrepancies in data processing.

Requirements

• Proven experience as a Business Analyst in a technical environment, with a focus on data and analytics.

• Hands-on experience with Azure Data Factory is essential.

• Strong understanding of data modeling, data warehousing, and ETL processes.

• Familiarity with Agile and Scrum methodologies is a plus.

• Relevant certifications in Azure or business analysis are advantageous.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job Description

Working closely with project management team to initiate, implement and monitor workplans.
Assist in maintaining established BIM standards and workflow.
Prepare design and construction documentation.
Coordinate and liaise with project / construction team on submissions, updates or changes, and checking for clashes with other disciplines
Handle project coordination.
Able to use BIM software and modelling techniques including but not limited to AutoDesk Revit (Architecture/Civil & Structural/Mechanical/Electrical), & etc.
Other ad-hoc duties assigned

Job Requirements

A recognized Degree/Diploma in Electrical/Mechanical/Construction
Minimum 2 years of relevant working experience in construction industry
Good knowledge of AutoCAD software, well-versed in using Autodesk Revit BIM software/tools.
Possess strong initiative, resourceful and independent
Possesses good interpersonal skills for BIM coordination and collaborative processes.

SUMMARY

Derivative product expertise, valuation understanding, scripting (Python/Excel), and financial engineering background.

Proven ability to gather, document, and articulate requirements, facilitating stakeholder engagement.

Bridging business and tech, managing UAT, and proposing solutions within banking and market data understanding. Experience in BANKING DOMAIN IS MUST . Good Chinese language skills required

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products

• Knowledge with vanilla product and derivatives and understand the general market practice

• Understand the basic concept of valuation/pricing approach of vanilla and derivatives

• Knowledge in market data

• Experience with scripting language, i.e. Python or Excel Macro

• Master in Financial Engineering, Quantitative Finance or CFA .

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team

• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.

• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between business users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Possessses Class 3 or 4 Singapore Driving License

To work in orderly manner ensuring truck are kept clean, tidy and safe from hazards

Committed and a good teamplayer

This will be a 12-month contractual position.

Responsibilities:

• Work with partners to identify and resolve security weaknesses in the environments which could pose risk to the company.
• Fix detected vulnerabilities to maintain a high-security standard.
• Work closely with teams of engineers chartered with building, scaling, deploying and maintaining manufacturing infrastructure, application services, data and logging pipelines
• Monitor, analyze and investigate all related security alerts in the environment to identify the root cause.
• Conducting security audits & assessments for cloud & manufacturing environments.
• Operational support to security related requests and projects implementations.
• Enhance the security posture of manufacturing infrastructure on site, at third party sites, and in cloud environments.

Requirements:

• Experience conducting security audits & assessments for cloud & manufacturing environments.
• Experience working with Qualys, Microsoft Defender for Endpoint or other endpoint security and vulnerability scanning solutions.
• Experience with analyzing and investigating security alerts or breaches to identify the root cause.
• Experience with identity and access management, including monitoring for abuse of permissions by authorized system users
• Experience with verifying the security of third-party vendors and collaborating with them to meet security requirements.
• 4 to 6+ years of hands-on experience in at least one of the following areas in large production environments:
• Security hardening and monitoring of Linux or Windows/AD systems and associated services and applications.
• Configuration management tools including Terraform, Ansible, Chef.
• Experience working with aws cloud platforms is highly desired.
• Experience using platforms and tools like MDE, Wazuh, Osquery, Wireshark, Zeek, Suricata.
• Knowledge of the following areas
• TCP/IP network fundamentals and common network services.
• Experience in analyzing a wide variety of network and host security logs to detect and resolve security issues
• Applied cryptography including PKI, SSL, and key management

- Possessses Class 3 or 4 Singapore Driving License

- To work in orderly manner ensuring truck are kept clean, tidy and safe from hazards

- Committed and a good teamplayer

Responsibilities

· To train persons with disabilities in pre-vocational and community living skills and assist with activities to develop social skills and physical maintenance.

· To supervise and provide quality check of clients’ packing work.

• Work with a multi-disciplinary team to develop, implement and monitor client’s individual training plan.

· To be responsible for the safety and wellbeing of the clients

• To be responsible in client’s case management To provide periodic updates to caregiver on client progress in the programme.

Requirements

· Minimum Diploma in Social Work, Psychology, Community Services or other relevant fields with at least 3 years working experience.

· Possesses strong communication and interpersonal skills.

· Possesses good organizational and time management skills.

· Be able to work in team.

· Have great passion in wanting to make a difference with people with special needs and train them to acquire vocational skills.

· Experience in training and working with people with special needs will be an advantage.

The work at SUTD offers opportunity, an environment, a culture – and benefits – that just aren't found together anywhere else. If you're curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

Research Fellow, Science, Mathematics and Technology Cluster – LBELL group, to work on cutting-edge brain-inspired computing research as a member of the group that includes Desmond Loke and Yu Jiang. There will be a possibility to work with external collaborators for the deployment of brain-inspired computing algorithms.

Job Scope

• The candidate will join an interdisciplinary and highly collaborative team of Scientists and Engineers.
• Responsible for enhancing the LBELL group's capability in brain-inspired computing development, and design of algorithms, overseeing model development and technology use, maintenance, and troubleshooting;
• Communicating results to the scientific community through publications and presentations; and
• Supervising undergraduate students and laboratory technicians.

Job requirements

Required: a Ph.D. in mathematics, computer science or a related field; prior experience with machine learning, programming is required; experience with software system; strong interpersonal and oral presentation skills; self-motivation; and attention to detail. Must be able to follow safety protocols and maintain a safe work environment, contribute as part of a multidisciplinary team, execute detailed technical procedures meticulously, and prioritise and perform multiple tasks in a dynamic work environment. Supervisory experience is preferred.

As a Senior Marketing Executive, you will play a pivotal role in shaping our brand presence and driving strategic marketing initiatives.

If you are a results-driven individual with a passion for marketing and a desire to make a meaningful impact, we encourage you to apply and become an integral part of our exciting journey.

Your responsibilities will include:

• Conducting insightful market research to identify trends and opportunities.
• Planning and executing engaging marketing campaigns across various channels.
• Managing our online presence, optimizing SEO/SEM, and utilizing digital tools effectively.
• Collaborating with creative teams to develop compelling content and advertising materials.
• Ensuring consistent branding and enhancing overall brand awareness.
• Analyzing campaign performance, preparing reports, and recommending improvements.
• Planning and coordinating promotional events to connect with our audience.
• Engaging with customers to gather valuable feedback and building lasting relationships.
• Providing support for special projects and initiatives as needed, and handling other tasks assigned by the management team

• A Bachelor's degree in Marketing or a related field.
• Previous experience in marketing roles is preferred.
• Strong communication skills, both written and verbal.
• Analytical proficiency and the ability to use data-driven insights.
• Innovative thinking and creativity for developing impactful marketing strategies.
• Familiarity with digital marketing tools and social media platforms.
• The ability to collaborate effectively with cross-functional teams.
• Adaptability to thrive in a dynamic and evolving market

Self Management, Performance Bonus , Passionate , Energetic and Innovative work culture

1. Liaise with subcon to plan, arrange and carry out construction activities.
2. Liaise with design department to confirm and clarify design issues.
3. Liaise with RE/RTO to carry out inspections
4. Record work done.
5. Ensure quality of work done conform to specifications.
6. Liaise with Shop drawing team and understand CBP and other shop drawing for Quality.
7. Liaise with Safety team to maintain temporary facility and prevent unsafe work.
8. Handle other ad-hoc tasks as assigned.

Requirements:

1. Min Diploma in Civil/ Structural Engineering or equivalent
2. Min 5 years of working experience in construction
3. Software knowledge: CAD, MS Project
4. Able to work independently, proactive and self-motivated

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting.
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed.
• Repairing and replacing equipment as necessary
• Provide Level 1 and Level 2 support and standby for the store operation.
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues.
• Prepare system manual guidebooks of all software systems and editing for any updates.
• Participate in UAT testing before GO-LIVE and release the new version.
• Update windows and security patches of store POS and laptop and ensure cybersecurity.
• Maintain store IT inventory list and update documentation on IT asset management.
• Other ad hoc duties as assigned by Manager.

Requirements:

• Diploma/Degree in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector.
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Proven analytical and troubleshooting abilities.
• Excellent analytical, troubleshooting and communication skills.
• Microsoft MCSE or Cisco CCNA certified but not compulsory.
• Good understanding of Microsoft SQL server and scripts

SUTD invites applications for a Research Fellow position in a research project to develop intelligent, secure, and resilient future communications systems. In particular, to support a diverse set of use cases with ever-increasing requirements, the architectural design of 5G and future 6G systems emphasizes software-defined reconfigurability and AI-enabled intelligent operations. Open RAN --- as a generic term used by the community for an open radio access network architecture --- is viewed as a promising way to achieve this design objective. While open RAN promotes interoperable interfaces, RAN virtualization, and support for big data and AI-enabled RAN, its success requires us to overcome multiple challenges --- in particular, how to build intelligence and adaptability into such a system while still providing high assurance regarding its security and resilience. Our project aims to lay a solid foundation for designing secure and resilient open RAN systems.

The application should contain a complete resume, a cover letter describing the applicant's background (a PhD in Computer Science, Computer Engineering, Telecommunications, or related disciplines, is required), past research experience and technical skillset, and contact information of up to three references.

A research fellow or postdoctoral researcher is needed in NRF ANR project to work on the new nanostructured materials for energy storage materials. The project is to understand the catalytic effect based nanomaterials ad their applications in the anode materials of lithium ion batteries.

We request to hire a PhD degree holder in the research field of material science and chemical engineering. The researcher is requested to work with the team on the preparation of the materials and evaluation of the prototype performance in the field.

He/she will design materials and devices. He will be in charge of materials synthesis, characterization and final prototype evaluation. Required skills include multiple fabrication and characterization tools in material science including various deposition techniques, SEM, XRD, Raman, electrochemical evaluation systems. Desired skills include research experience in energy storage, electrode design, and ion intercalation process.

Degree/Diploma in Accountancy/ACCA II.

Minimum 3 years experience in handling of corporate accounts . Able to work independently .

Responsible in handling cashflow, tax and GST returns. Prepare montly detailed analysis of actual vs budget for expenses and cost.

Responsible for overseas subsidiary accounts reporting and audit.

Responsible for accurate and timely financial management reports.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).