#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities:

• Responsible for individual KPI
• Attend to calls/emails enquires.
• Perform call consultation and secure appointments with prospects.
• Achieve monthly targets.
• Engage and establish relationship with prospects from daily assigned pool of leads.
• Maintain a high standard of professionalism and service during call and text with prospect.
• Manage appointment cancellations and reschedule new appointments with prospects promptly.
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 3 years of experience in sales calls and closing.
• Preferably with financial services (banking or insurance) call centre background.
• Proven track record of meeting or exceeding sales targets.
• Strong persuasive and negotiation skills.
• Excellent communication and interpersonal skills.
• Self-motivated and target-driven with a passion for sales.
• Ability to work in a fast-paced and competitive environment.
• Proficiency in using CRM systems and other sales tools.
• Working experience in Singapore market is highly desirable.
• Availability to start immediately is preferred.
• Chinese language fluency required in order to attend to Chinese clients

Work Schedule:

• Monday - Friday
• Office hours
• 5 days / week

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as VP, Global Financial Crimes Investigations & Intelligence - Hybrid (Internal Job Title: Compliance AML Risk Mgmt Officer - C13) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

POSITION SUMMARY:

The GFCII Analyst is responsible for reviewing high risk customer cases, reviewing the account relationships and related parties holistically to capture global and cross sector presence, conducting research, documenting the investigations and providing initial recommendations and dispositions of a Global Enterprise-Wide Customer Relationship. The GFCII conducts AML investigations that involve clients with accounts in more than one jurisdiction, a substantial multi-jurisdictional nexus, or involve complex transactional and client account patterns. These AML proactive investigations are generated from sources such as reviews of the highest risk clients, ad-hoc searches, Business Compliance or Business referrals, AML Legal referrals, TRP referrals, product-specific developments, industry trends, and referrals from external sources (e.g., law enforcement, regulators, etc.)

The Analysts are responsible for reviewing the customer cases, reviewing associated investigations, conducting research, documenting the investigations, and providing initial recommendations and supporting documentation. The Analysts consult with the Senior Analysts during the review process for guidance.

In this role, you’re expected to:

• Independently conduct searches, gather data and record evidence from Citi internal systems, the internet and commercial databases
• Independently assess and analyze research results and conduct complex data analysis applying background knowledge and experience
• Conduct enhanced due diligence investigations in support of policies and procedures
• Conduct investigation using global standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements
• Determine investigative and data analytics approach, use sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the investigation
• Follow up with additional Point(s) of Contact (POC) as needed to identify additional information in support of the case
• Compile supporting documentation and data including media and transaction including documenting review findings for Compliance and Business management review
• Write and prepare Suspicious Activity Reports (SARs) and recommend relationship retention or termination

As a successful candidate, you’d ideally have the following skills and exposure:

• Four Year College Degree or equivalent experience
• Post Graduate Degree is a plus
• Five plus years experience in reviewing customer transactions for potentially suspicious activity and performing AML related investigations
• Five plus years experience in reviewing and approving Know Your Customer (KYC) files for complex banking products, performing analysis of customer information/transactions, conducting customer reviews and preparing Suspicious Activity Reports (SARs)
• Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act (BSA), The USA Patriot Act, OFAC, FinCEN requirements, and SAR requirements
• Excellent research skills, including experience with online research tools
• Advanced proficiency in Microsoft Office (i.e., MS-Word, MS-Excel, MS-Access, MS-PowerPoint and MS-Outlook)
• Strong writing, analytical, and communication skills
• Able to multitask and complete projects in a timely fashion
• Strong organizational and time management skills
• Self-starter with strong ability to work independently
• Proficiency in a foreign language is a plus
• Conduct complex data and financial analysis using data analytical techniques
• Advanced proficiency in conducting complex financial and data analysis using MS Access, MS Excel, Power BI or other data and financial analysis tools.
• Experience in complex financial or data analysis in a consulting firm, forensic accounting firm, or a fraud management/investigation environment in financial services.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Backend Developer (Django/Python)

Internal Code: A24050

What will you do?

• Design, develop, and maintain web application using Django framework
• Implement best practices for code organization, version control, testing
• Perform code reviews and ensure adherence to coding standards, design principles and architectural guidelines
• Write clean, efficient, and well-documented code that adheres to coding standards and best practices.
• Implement best practices for code organization, version control, testing
• Troubleshoot and debug issues, ensuring timely resolution and minimal impact on project timelines.
• Collaborate with DevOps to optimize performance, scalability and reliability

What are we looking for?

• Proven experience (5+ years)
• Strong proficiency in Django framework, including ORM, views, forms, authentication, and RESTful API
• Strong understanding of software engineering principles, design patterns, and best practices
• Expertise in database design and optimization, working with relational database such as PostgreSQL, etc
• Experience working with AWS
• Strong problem-solving and analytical skills, with a focus on delivering scalable and maintainable solutions.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

It’s hard to put a price on driving human progress, but when you’re operating in a competitive business environment, you need innovative pricing strategies. Our Pricing team within Sales Operations is responsible for developing, implementing and evaluating these strategies.

Join us as a Data Server Pricing Analyst on our Sales Operations team in Singapore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Data Scientist supporting the pricing team, you will work closely with our team of pricing analysts and data scientists to collect, analyze, and interpret data to help us develop and implement pricing strategies that maximize revenue and profitability. You will also have the opportunity to develop your data science skills and work on real-world projects that have a direct impact on our company's bottom line.

Responsibilities

• Assist with the collection, cleaning, and preparation of data
• Conduct data analysis and identify trends and patterns
• Build and evaluate predictive models
• Develop and implement data visualization tools
• Communicate findings to stakeholders in a clear and concise manner

Essential Requirements

• Strong programming skills in Python, R, or another data science language
• Experience with data analysis and machine learning techniques
• Excellent communication and interpersonal skills
• Exhibits strong collaboration within team / work group
• Ability to prioritize and execute in a timely manner

Desirable Requirements

• Experience in Power BI
• Bachelor’s degree in Data Science, Machine Learning, Statistics, Economics, Physics, other quantitative fields.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

• Position: Accounts Executive
• Location: Gul Road (company transport provided)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $4,500 + Variable Bonus (Up to 6 Months) + Flexi Benefits
• Duration: Permanent
• Industry: Oil and Gas (Listed/MNC Company)

Main Responsibilities:

• In charge in maintaining full sets of account of subsidiaries
• Prepare monthly financial analysis for PL and BS
• Prepare GST submission
• Assists in monthly POC, computation for revenue and cost recognition
• Assists in year end audit and tax
• Any other adhoc duties as assigned

Requirements:

• Bilingual in both English and Chinese to converse with Chinese speaking clients
• Degree in Accounting or equivalent
• Able to work independently with minimum supervision
• At least 3 years of relevant working experience

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Experience in Market Risk, leading a high-performance team and large-scale high-impact projects on Market Risk, Counterparty Credit Risk, Risk Analytics for risk analysis, monitoring, and reporting.
• Building financial models, pricing derivatives, automating reports, and building trusting relationships with stakeholders including Traders, Risk, IT, Compliance & Audit
• Solid knowledge of Capital Markets products (e.g., Fixed Income, FX, Derivatives, Futures, Swaps), Market Risk methodologies and regulations (e.g., Value-at-Risk, Stress Testing, Back Testing, Basel II, FRTB)
• Proficient at Excel Macro, SQL, Python, MATLAB, STATA, Tableau, Bloomberg, Capital IQ, PowerPoint, Unix Bash
• Monitored daily market risk for Global Fixed Incomes Credit, Equity Derivatives and Prime Services; enhanced daily market risk reports and regulatory reports by using Excel, VBA, Tableau and Python
• Managed the projects by collaborating with IT and Data team and enhanced operation process by conducting reconciliations and automating procedures using Python & Unix Bash script to deliver timely risk reporting.
• Prepared FRTB Quantitative Impact Study (QIS) reports and presentations for Executives and chaired meetings by understanding expectations, creating project plans, and making recommendations for potential issues.
• Mentored and coached junior staff and held career development sessions to inspire/motivate high performances.

Candidates must have relevant experience in the Printing Industry

Candidates must be able to work Overtime when needed

Candidates must be able to perform task independently when tasked

Candidates will be assigned for courses deemed necessary for the Print Industry

Candidates must be able to perform print related task assigned to them.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24057

What will you do?

• Lead project planning activities, including scope definition, resource allocation, and timeline estimation, to ensure alignment with project goals and objectives.
• Develop detailed project plans, schedules, and milestones, and track progress against project timelines to ensure timely delivery of deliverables.
• Identify and mitigate project risks, issues, and dependencies proactively, and escalate critical issues to senior management as needed.
• Facilitate collaboration and communication between cross functional teams, including mobile developers, backend developers, frontend engineers, etc to ensure alignment on project priorities, deliverables, and timelines.
• Monitor project deliverables and outcomes, ensuring adherence to quality standards and take corrective action as needed to address deviations from the project plan.
• Serve as the primary point of contact for project related inquiries, requests, escalation

What are we looking for?

• Proven experience (5+ years) in project management or delivery management roles, with a track record of successfully delivering complex projects on time and within budget.
• Strong understanding of project management methodologies, frameworks, and best practices, including Agile, Scrum, or Waterfall, and the ability to adapt approaches based on project requirements.
• Analytical and problem-solving skills, with the ability to identify risks, issues, and dependencies early in the project lifecycle and develop mitigation strategies to address them.
• Experience with project management tools and software, such as Jira, Monday.com, or Gitlab for project planning, tracking, and reporting.
• Passion for driving continuous improvement, innovation, and excellence in project delivery, with a focus on delivering value to customers and stakeholders.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are looking for Accounts and Admin assistant to assist our Finance manager with the following scope of work:

Primary responsibilities include:

• Responsible for Accounts Receivable function: generate sales invoices from internal Accounting Tool and generate Statement of Accounts.
• Responsible for Accounts Payable function: update invoices into internal system.
• Update goods delivery report, O365 files etc.
• Collect all supporting documents and receipts
• Prepare monthly closing file for accountant
• Handling Procurement function
• Handling Costing in Accounting Tool
• To manage admin tasks as and when assigned

Technical Skill set:

• Attention to details and meticulous is a must
• Strong knowledge in accounting.
• Good knowledge in Microsoft Excel: Pivot Table, Vlookup, Sumif etc.
• Have experience working for an IT company as an accountant is a real plus
• Bachelor degree in Accounting and Finance

• Drafting of Diagrams: Create accurate diagrams based on updates from Interior Designers (ID) and clients to reflect the latest project status.

• Project management: Maintain and update project management tool with relevant photos, checklists, due dates, and task assignments.

• Client Management: Provide prompt responses to customer and ID inquiries to ensure exceptional customer service.

• Customer Support: Follow up with customers via WhatsApp Business and Facebook Messenger to address inquiries and concerns promptly.

• Troubleshoot smart home issues: Respond to client queries regarding smart home failures within one hour. Categorize smart home issues based on severity and provide appropriate responses following standard operating procedures (SOP).

• Site Visits: Coordinate with ID and electrical teams to ensure alignment with smart home scope during site visits.

• Pre-Electrical checks: Conduct inspections to ensure switches, access points, and solutions can be installed correctly during implementation.

• Electrical Implementation: Oversee the installation of switches by the electrical team to ensure compliance with project requirements.

• Pre-Implementation packing: Prepare and verify inventory before smart home implementation to ensure all necessary items are available.

Requirements

1. Must have Class 3/3A drivers license

2. 5.5 work day a week, Off day on Sunday

3. Experience as ID coordinator is good to have

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in 24 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1500 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Main Duties

The ideal candidate will be involved with the general accounting function including preparing journal entries, maintaining balance sheet schedules, ledgers, reconciliation, monthly closings and account analysis, and supporting colleagues from various departments. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Prepare journal entries and maintain the general ledger

· Responsible for month-end closing, preparation of monthly financial reports, and other reports as required by management

· Review and monitor financial performance vs. budgets and prepare cash flow forecasts

· Reconciliation and analysis of accounts, as necessary

· Monitor bank accounts and resolve issues, if any

· In-charge of invoicing, monitoring receivables, and follow up collection from customers

· Prepare purchase orders, review and process payment vouchers, and expense reports

· Monitor and control inventories

· Ensure compliance with all accounting, tax, statutory, legislative requirements and group policies

· Other tasks assigned by management

The Ideal Candidate Would Possess:

· Degree in Accountancy, with at least three (3) years working experience in General accounting

· Must be a Certified Public Accountant (CA/CPA)

· Audit background preferred, but not compulsory

· Working knowledge in Microsoft NAV is an advantage

· Organized, analytical, and can work under pressure

· Can maintain high accuracy of work

· Able to converse and read in English

· High professional integrity, honesty, and trust

· Proactive and a team player

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Intern Project Details

Develop a predictive analytics solution to discern customer preferences, behavioural patterns, and evolving market trends across various channels.

This solution should seamlessly offer personalized product recommendations, mitigate decision fatigue, streamline product discovery, accurately forecast churn likelihood, and optimize omnichannel strategies for sustainable business growth.

Responsibilities

• Data Collection and Cleaning
• Collecting, processing, and cleaning data from various sources to ensure accuracy and reliability.
• Preparing data sets for analysis by identifying and addressing any inconsistencies or missing values.

• Data Analysis
• Analysis of large datasets using statistical methods and machine learning techniques.
• Conducting exploratory data analysis to identify patterns, trends, and correlations.
• Development of predictive models and algorithms.

• Model Development and Evaluation
• Development and implementation of machine learning models for predictive analytics and enabling stakeholders to use these models for outreach campaigns.
• Evaluating model performance using appropriate metrics and making recommendations for improvement.

• Data Visualization
• Creating visualizations and reports to communicate findings and insights to stakeholders.
• Utilizing tools such as Tableau to create compelling data visualizations.

• Bachelor’s or Master’s degree in a quantitative field such as Computer Science, Statistics, Mathematics, or related field.
• Strong programming skills in languages such as Python, R, or SQL.
• Familiarity with data manipulation and analysis libraries such as Pandas, NumPy, or scikit-learn.
• Basic understanding of statistical concepts and methods.
• Experience with data visualization tools and techniques.
• Excellent problem-solving and analytical abilities.

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Responsible for projects management, planning and the design of electrical building systems
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Conduct analysis and selection of systems, evaluate project budgets
• Complete design documents & technical specifications
• Work Coordination with other teams as well as coaching and lead junior staff
• Responsible for making e-submission to authorities for utilities services and related building regulatory submissions

Requirements:

• Degree in Electrical Engineering accredited by Professional Engineer Board, Singapore
• Minimum 5 years of experience in the industry
• Able to work independently with minimal supervision
• Singaporean only

Job Description

Customer Service

• Maintain a positive and professional working relationship with internal and external clients.
• Respond to customer service requests in a timely manner.
• Respond to emergency calls (24x7 hrs).
• Produce monthly executive reports to clients.

Maintain Data Center Systems

• Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems.
• Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
• Work with Facilities Assistant/Manager providing a yearly comprehensive periodic maintenance regime.
• Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
• Troubleshoot, evaluate and recommend system upgrades.
• Order parts and supplies for maintenance and repairs.
• Work with vendors and contractors to ensure their work meets Client standards
• Conduct Annual review of system/component End-of-Life (EOL).
• Develop and keep up to date all site electrical procedures including EOPs, SOPs and MOPs. All documentation should be consistent with current client standards.
• Specification and recording of the Technician Training certification program and supervision of drill and scenario training aids

Qualified candidates will possess the following:

• Qualified to Diploma/Degree Level in Electrical Engineering with a minimum of 3 years direct industry experience or a minimum of 5(Degree)/8(Diploma) years' experience at Electrical Technician level in a critical environment combined with supervisory/management experience. Preference is given to data centre, hospital, pharmaceutical production or power plant experience.
• An excellent understanding and experience of the electrical and mechanical systems used in a data centre environment, including: Feeders, Transformers, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU units, generators, DRUPS, etc.
• Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC's), building management systems, and their integration with the data centre infrastructure.
• Experience of medium voltage distribution systems and associated switch gear and protection equipment.
• Experience of MV and LV switching procedures and safety protocols. Preferably a licensed electrical worker (LEW).
• Experience of working within a Project Environment and dealing with design and construction engineering professionals
• Strong oral and written communication skills, with the ability to communicate intelligently and effectively with the client and with contractors who perform maintenance or upgrade work on the data centre systems.
• Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc).
• Strong and committed team player with excellent communication and coaching skills. Previous experience of supervising highly qualified Technicians and reporting to peers and senior managers.
• Willingness to work outside of normal hours to resolve technical issues in a 24/7 industry
• The ability to learn quickly and to gain maximum benefit from extensive training and development programmes aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term.

Job Requirements

• Qualified to Diploma/Degree Level in Electrical Engineering with a minimum of 3 years direct industry experience or a minimum of 5(Degree)/8(Diploma) years' experience at Electrical Technician level in a critical environment combined with supervisory/management experience. Preference is given to data centre, hospital, pharmaceutical production or power plant experience.
• An excellent understanding and experience of the electrical and mechanical systems used in a data centre environment, including: Feeders, Transformers, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU units, generators, DRUPS, etc.
• Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC's), building management systems, and their integration with the data centre infrastructure.
• Experience of medium voltage distribution systems and associated switch gear and protection equipment.
• Experience of MV and LV switching procedures and safety protocols. Preferably a licensed electrical worker (LEW).
• Experience of working within a Project Environment and dealing with design and construction engineering professionals
• Strong oral and written communication skills, with the ability to communicate intelligently and effectively with the client and with contractors who perform maintenance or upgrade work on the data centre systems.
• Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc).
• Strong and committed team player with excellent communication and coaching skills. Previous experience of supervising highly qualified Technicians and reporting to peers and senior managers.
• Willingness to work outside of normal hours to resolve technical issues in a 24/7 industry
• The ability to learn quickly and to gain maximum benefit from extensive training and development programmes aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Passion for the high-end environment.
• Assist customers through various delivery channels (via phone, email, and web requests) to meet or exceed client objectives of utilization, brand recognition, and customer loyalty.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering valuable solutions.
• Utilize multiple complex systems to accurately document and research customer information.
• Provide meaningful and relevant insight to customers regarding the services that can provide for them.
• Gather client and partner feedback to enhance ad products and the customer experience.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 1 year of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Client-centricity, positive mindset, flexibility, adaptability to changes, and strong teamwork are expected qualities.
• Interest in the fashion industry would be an added advantage.
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Interact with customers to understand their needs and interests

• Promote and sell products to customers

• Provide product information to customers

• Ensure the store is well-stocked and organized

• Meet sales goals and targets set by management

• Use technology and software to manage sales and inventory data.

• Ensure high levels of customer satisfaction through excellent sales service

• Welcome and greet customers

• Perform the day-to-day operations of the outlet

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description:

• Handles accounting data entry, bank reconciliation and day-to-day accounting functions
• Maintain accounting records and filing system
• Process payrolls
• Process internet fund transfers
• Assist with timely management reporting, the closing of month end account and annual audit
• Working hours: 9am-5pm, Monday-Friday, mostly flexible so long as job is done
• Yearly pay increment
• Bonus and incentives depending on work performance
• 14 days of Annual Leave

Requirements:

• Familiar with numbers, best with a diploma/ degree in Accounting or ACCA equivalent
• Preferably with at least 1 year of experience in handling accounts and finance
• No experience but hardworking and keen learners are welcomed!
• Able to use Excel and MS Office applications, and familiar with accounting softwares
• Good communication and interpersonal skills
• Able to work independently with minimum supervision

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public and provide personalized services to customers in a timely, efficient and professional manner
• Handling and managing of escalation issues in a proficient manner
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Diploma or GCE ‘O’ Level with at least 1 year of experience in the Contact Centre industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed