• Pick up and drop off Staffs at designated locations
• valid Class-4 licence
• Follow a planned route according to a time schedule.
• Help disabled passengers get on and off the bus.
• Obey traffic laws and state and federal transit regulations.
• Follow procedures to ensure passenger safety.
• Drives bus to transport passengers over specified routes to local or distant points according to time schedule
• Regulates heating, lighting, and ventilating systems for passenger comfort.

Role and Responsibilities

The Application Architect or Senior Application Architect will be responsible for translating vision and strategy from senior management into action and delivery in close collaboration with business users and domain architects. He/She will work closely with business, data and technology architects in translating business requirements to product features, solution architecture, develop roadmap and implementation plan that fit to the current vs. future application architecture.

• Apply deep understanding of current business, banking industry context, regulatory context, and future vision to support the development of enterprise-wide application architecture capabilities and roadmap.
• Develop application architecture from various viewpoints to support business, information, security and technology strategic analysis and decision making.
• Conduct architecture Assessment of current and target states, align architecture solution with tactical and strategic objectives and to provide recommendations.
• Define a comprehensive transitional architecture and plan to deliver positive results to the business
• Be a trusted architect adviser to the management team and give direction / guidance to the teams in solution design and implementation. Knowledge of technology trends and provide thought leadership to the business
• Presents roadmaps and architecture landscapes to senior stakeholders.
• Designs UML, ER models for application and database teams, translating application requirements into component and interface specifications
• Evaluate technologies, software, processes, development methods, and define best practices in the selection or development of the software components and hardware requirements of the applications and data
• Ensure all architecture design adhere to enterprise architectural principles - reusability, modularity, loose coupling, ease of use and security with high quality application performance, availability, scalability, and integrity
• Perform quality review of application design and deliverables, lead work sessions and present product capabilities and architecture design to business stakeholders
• Manage architecture and technology governance committee agenda for solution approvals
• Create a digital working experience for business and hold regular Technology Talks Engagements to share best of breed technologies in the market
• Lead discussions among domain architects, subject matter experts and business users.
• Provide recommendations on emerging technology to chief architect and senior management.
• Mitigate risk by following established procedures, spot key errors and demonstrate strong ethical behaviour.

Qualifications and Education Requirements

• Minimum of 7-8 years of related experiences in IT industry
• Bachelor's degree preferred or with equivalent experience
• Prior experience in application or solution architecture is preferred
• Experience in banking industry is preferred

Preferred Skills

• Minimum 7 years experience in application or solution architecture
• Proficiency in MS Power Platform components : Power Apps, Power Automate, Power BI and Virtual Agents, and experience in establishing Power Platform CoE.
• Experience in developing and deploying complex scalable production application on Cloud / PaaS / SaaS platforms and containers with experience in Full-Stack web application development
• Experience in APIs / microservices best practice, framework, security, and architecture pattern with knowledge of DevSecOps, design CICD pipeline, Agile methodology and experience in design process automation using RPA, BPM.
• Experience in designing a complex application or solution architecture covering Web server, Application server, DB server, Messaging software, ESB, SOA, J2EE and .Net
• Experience in Full-Stack web application development, UI/UX, Windows/UNIX, AI applications, and Mobile App development.
• Experience in APIs / microservices best practice, framework, security and architecture patterns. Well versed in development framework such as Django, Spring, nodejs, express.js, ASP.NET.
• A strong understanding of DevSecOps, design CICD pipeline, Agile methodlogy
• Experience in cloud solution architecture e.g AWS, Azure and best practises.
• Programming knowledge and/or experience with scripting languages (JavaScript (Node.js) / Python) or expertise in HTML, JavaScript, and CSS skills or lower-level language (Java or C#)
• Experience with low code / no code software such as Microsoft PowerApps
• Experience in design process automation using RPA, BPM, etc.
• experience with different types of database technologies, and understanding of the technology landscape including open source, commercial on-premises, and cloud-based tools.
• Good knowledge of coding standards, code reviews, source control management, build process, testing, and operations.
• Effective and adaptable communication skills suited to varying audiences.
• Deep understanding of controls in a Banking environment (e.g MAS TRM, etc).
• Experience in integration design with core banking system.
• Strong situational analysis, problem solving and decision-making abilities.
• Excellent presentation, interpersonal and communication skills with the ability to relay information clearly and concisely in both written and verbal communications
• Knowledge about TOGAF and practical implementation experience is preferred.
• Knowledge in Banking Industry Reference Architecture Model is preferred, e.g BIAN, etc.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063337

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Team

The Contract Logistics Engineering & Automation team is responsible for diagnosis and reengineering process to work out the improvements and with innovations/automations application as necessary on Contract Logistics operations for our customers in APAC and all over the world. One of major aspects is the application of updated process through engineering and innovative technologies including but not limited to automation and robotization in both new business opportunities and existing operations.

Responsibilities

Lead Engineering & Automation projects of assigned markets to support business improvements and renewals:

• Provide leadership to Qualify, Resource and Oversee the Engineering and Automation design process of all warehousing projects in assigned team within Asia Pacific Region which includes the planning, risk assessment, data analysis, material flow, determination of optimal solution concept, detailed solution design, manage automation vendor quotation and investment analysis.
• Ownership of the Standard Work Framework for Engineering & Automation APAC, to ensure efficient engineering & automation simulation processes and aligned to the key steps and milestones represented in CLDM. Guide the EA team resources to ensure awareness and compliance.
• Be the Engineering & Automation SME for matters in relation to any focused solutioning of product(s) or relevant EA tools. Constantly diagnose process and analyze engineered improvements for warehousing activities including but not limited to inbound, storage, outbound and VAS as an end-to-end process within 4 walls operations.
• Work collaboratively with the Engineering & Automation community to ensure the templates and offerings are correctly deployed to maximize the business success through these products and specific verticals
• Promote, leverage and facilitate the replications of best engineering & automation practices across EA Network

Engineering and Automation for Continuous Improvements of the assigned customer account:

• Collaborate with internal and external stakeholders to understand the requirements, communicate data requirements and methodology.
• Analyze detailed data to provide processes and workflows determination, position responsibilities and system flows in conjunction with physical material flows, identify tactical recommendations
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial and/or process engineering, automation, ergonomics, business practices & requirements
• Review the current layout and perform warehouse redesign as needed taking into consideration of net impact
• Conduct time studies and workflow movement measurement analysis to determine the current productivity and cycle times, and hence review the usage of appropriate MHE in relation to product specification, operations requirement and layout where necessary
• Validate and identify appropriate storage types and methodologies, both in manual and automated solutions, including applications of appropriate Automation and technologies for processes and/storage to increase productivity and/or capacity when applicable
• Diagnose and define potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario.
• Clearly present and demonstrate the impact of designed processes to warehouse design, technologies required, service to customer and all stakeholders.
• Drive project deliverables, presentation of results and recommendations to stakeholders
• Produce cost efficient solution and supply pertinent information to support ROI/MIRR during Investment Application and approval facilitation.
• Provide support our sites and operations with automation experiences sharing/coaching during specification, implementation and testing phases
• Define specifications and act as a counterpart to our global and regional supplier partners for automation
• Engineering:Responsible for managing and developing solution reengineering for existing customers including nominated projects/tasks from operations and contract renewals via scheduling plan
• Renewals: Trigger and engage the review of existing operations proactively to lead process and/or storage reengineering/improvements of Contract Renewals. Deploy detailed Engineering project when necessary.
• Automation: Assess the feasibility of utilizing and expanding the use of Automation, Robotics, and Technologies on applicable process or setup to improve productivity on the operations activities, but not limited to Inbound, Putaway, Picking, Packing, Outbound and VAS. Work on the projects screening and apply strategic imperatives to drive innovation & automation in key operations. Assess the feasibility of applying automation / robotization in customer projects (new and existing businesses)
• New Business: Support in new business/growth opportunities requiring Automation via technology check

Coaching & Training:

• Support to develop and conduct training programs and provide coaching in areas of industrial engineering and automation to in-country junior resource as required based on participants’ training/coaching needs
• As a member of APAC Engineering & Automation Leadership, support on the development, deployment, and continuous improvement of standardized methodologies, tools and templates
• Act as Engineering & Automation focal point for the assigned customer account
• Ensure self and team members have an Individual Development Plan (IDP) identifying personal development and alignment to business need
• Conduct regular communication to ensure team members understand the company’s objectives and goals
• Periodical evaluation of team members’ performance based on their personal growth targets

Qualifications

Education

• Bachelors’ degree, in Industrial Engineering / Logistics Engineering / Automation & Mechatronics Engineering
• Postgraduate degree is an advantage

Related Experience

• Experience in modern warehouse and distribution, supply chain design (automation and other modern warehousing innovation (robotics, digitalisation) is preferred
• Minimum 8 years’ professional experience in Logistics, warehousing or 3PL industries, preferably in an international logistics service environment
• 8+ years of relevant working experience of solution design/automation/process engineering in the logistics and supply chain industry; knowledge in 3PL is a plus
• Experience in VSM and/or Six Sigma is a plus

Technical Skills

• Solid analytical skills with good commercial and technical understanding of Contract Logistics and Warehousing.
• Excellent knowledge and/or extensive experience of logistics automation methods and techniques
• Knowledge on operative IT systems/WMS and automation implementation or worked with automated logistics systems will be added advantage
• Excellent proficiency in Microsoft Office (Excel functions – VBA/VLOOKUP/PivotTable, and PowerPoint, etc), and knowledge about other Microsoft 365 Apps including but not limited VISIO/Stream/Power BI is a plus
• Practical working experience with AutoCAD. Experience in CLASS, Sketchup and/or other supply chain design software/tools is a plus
• Good knowledge in warehouse solution design; able to develop operationally feasible solution(s) to meet customer requirements

Soft Skills

• Pragmatic financial acumen to optimize both investment level and ROI
• Structured project approach and ability to deliver results on time, on budget, and to the excellent standards
• Good command in spoken and written English; other Asian language(s) is beneficial
• Good organization skills with experience of leading, growing and nurturing a team is preferred
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision
• Highly responsible, initiative, proactive, and able to coordinate and motivate people and to work as a team under time pressure
• Intercultural skills and working experience abroad are preferred

Travel Requirements

• Able to travel nationwide and regionally/internationally on project basis as necessary (<20%)

Why DB Schenker?
Competitive salary package
Opportunities for career growth and development, both locally & internationally
Supportive and collaborative team environment
Access to company-wide training programs and initiatives

1) To get Sales and do coordination

2) To liaise with customer on their requirements

3) To assist Sales Executive for all technical issue

4) To coordinate with suppliers for the job

5) To generate quotation, job schedule and sales reports to customer and Director

6) To do sales forecast and sales marketing

7) To collect payments from customers

8) To do proposal with drawings for customers

• Conduct Customer Workshops, gather Business Requirements, Solution Design & BBP using best practice and Healthcare industry standards.
• Perform extensive hand-on detail SAP ISH, i.s.h.med functional configuration, unit testing, Sit & UAT.
• Create detailed functional specifications for ABAP development objects (incl. Enhancements, Interfaces) & testing.
• Prepare Data Migration Plan & Strategy, Cut Over plan.
• Prepare test scripts & execute System Integration Test, User Acceptance Test
• Prepare training plan, material and conduct training
• Autonomous lead of IS-H track including creating and updating project timelines, handling change management process, creating status reports and preparing management summaries

Requirements

• Implementation experience in SAP IS-H, i.s.h.med modules (PA, PM, Medication, CPOE)
• Extensive hands on functional and configuration experience in the above healthcare module (including clinical process builder, clinical workstation, service concept, service rules, pricing procedure, condition types, billing, HL7/HCM, new business partner concept, CPOE, EMR, Clinical Documentation)
• At least 3 years of experience in Healthcare Projects
• Minimum 2 – 4 full cycle implementation project experience
• SAP IS-H, i.s.h.med Maintenance and Enhancement Support
• Extensive knowledge about ISH integration into MM, FI, CO and i.s.h.med
• SAP ABAP Skills
• Proven experience with relevant analysis, process design and SAP implementation methodologies and tools
• Strong analytical skills, strong perseverance, a high degree of initiative and independence
• Ability to work with people from various backgrounds/cultures coupled with strong customer and partner interface.
• Minimum Academic Qualification; Bachelor’s Degree: Engineering, Information Technology or related field

• Liaise with construction team to prepare document for Request for Quotation (RFQ) or Open Tender
• Ensure accurate measurement of quantities to assist in the preparation of progress payment claims, variation order claims and payments to subcontractors and suppliers including all final accounts;
• Assist in maintaining good documentation of events at site for variation order / EOT claims;
• Assist in the procurement of sub-contractors and suppliers of specified materials;
• Attend technical meetings to keep abreast of design development issues and provide cost escalation alerts;
• Source potential tenderers/subcontractors and send out invitation for RFQs
• Coordinate queries and clarifications between tenderers and construction team during RFQ stage
• Assist contracts team in administration of subcontracts

Job Description

• Operating and setting up CNC Milling machinery for daily task
• Able to read engineering drawing
• Able to perform simple programming would be an added advantage

Key Responsibilities

• Must have knowledge of measuring instruments;
• Able to work independently with minimum supervision
• Keep up with the housekeeping requirements at the workstation

Responsibilities:

• Provide excellent customer service.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Requirements:

• Prefer minimum 3 years healthcare environment experience.

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Responsibilities:

1. AEM Development: Design, develop, and implement solutions on the Adobe Experience Manager platform to meet business requirements.

2. Java Development: Leverage your strong Java development skills to create scalable and efficient backend services for AEM applications.

3. Front-End Development: Apply basic understanding of front-end technologies including HTML, CSS, and JavaScript to collaborate effectively with front-end developers and ensure seamless integration of the user interface with the backend.

4. AEM Modules: Work with AEM Web Content Management, AEM Forms, and AEM Workflow modules to enhance and customize digital experiences.

5. Collaboration: Collaborate with cross-functional teams, including UX/UI designers, content authors, and other developers, to deliver high-quality solutions.

6. Code Review: Participate in code reviews to ensure code quality, adherence to coding standards, and optimization of performance.

7. Documentation: Create and maintain technical documentation for AEM components, customizations, and integrations.

8. Quality Assurance: Work closely with quality assurance teams to ensure the reliability, security, and performance of AEM applications.

9. Stay Updated: Stay abreast of the latest AEM and Java development trends, tools, and technologies to continuously improve skills and contribute to the overall advancement of the development team.

Requirements:

1. Proven experience as an AEM Developer with strong Java development skills.

2. Basic understanding of front-end technologies (HTML, CSS, JavaScript).

3. Familiarity with AEM Web Content Management, AEM Forms, and AEM Workflow is a plus.

4. Excellent problem-solving and debugging skills.

Working hours:

1. Tuesday to Friday 10:00 AM to 06:00 PM

2. Saturday 10:00 AM to 04:00 PM

a. Assist customer enquiries & complaints

b. Manage all work permit transactions in MOM Portal (Application, Issuance, Appeals, Transfer & Booking of MOM Card Registration Appointment)

c. Escalate appeals to MOM via email/call when required

d. Follow-up closely on rejection cases with Employers directly to resolve the appeals

e. Provide admin support to ensure all documents are completed in an accurate and timely manner

f. Email Employers for signature request when required

g. Purchasing and liaising with insurance company when required

h. Update regularly on Work Permit status

i. Manage MDW’s biodata record check

j. Manage the booking of SIP

k. File payment receipts when required

l. Send Transfer list to team when required

m. Send MOM QR & transfer consent form to Employers for transfer cases

n. Create Job sheet for helpers prior to arrival

o. Update when helper return for transfer or repatriated

p. Print documents when required in office

q. Assist in any ad-hoc duties assigned

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Detect and analyse opportunities, targeting suitable organisations and target audiences to drive new business development that supports the overall company’s vision and sales strategy.
• Conduct needs analysis to identify pain points and determine possible solutions.
• Actively source for new leads either via cold calling or other means including networking and building relationships with prospects.
• Coordinate with the regional BDs or Client Solutions Managers in developing a solution based on the gathered requirement/s from a prospective client.
• Provide information and insights in the documents for submission to ensure they are correct, competitive and offer attractive solution for the client and submission is completed before the deadline.
• Share best practices, feedback, and suggestions for continuous improvement to meet or exceed targets and KPIs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any related field.
• Preferable with at least 10 years of working experience in cold calling and B2B sales management is required for this position.
• Proven hands-on experience on data mining, lead qualification and contact verification.
• Experience with Salesforce.com is a plus.
• Proficient in Microsoft Office.
• Able to handle multiple initiatives under pressure.
• Excellent verbal and written communication skills in English and the language of supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

RESPONSIBILITIES

• Handle incoming calls and walk-in enquiries
• Carry out basic admin duties such as filing, data entry, scanning/sorting documents and reports
• Support sales team with coordination of orders/samples
• Support coordination of import/export shipments
• Process quotations/invoices/POs/goods receipt
• Other ad-hoc duties assigned from time to time with different departments as and when required

REQUIREMENT

• Immediate Full-Time position available
• Good team player, pro-active, meticulous and organized
• Problem solver who enjoys working closely with people
• Pays strong attention to details esp when capturing data
• Good knowledge with Microsoft Office applications (Office 365, Excel, Teams etc)
• Ability to multitask and also work independently
• Possess a positive learning attitude
• Hiring only Singaporeans/PR/Malaysians WP

Working Days/Hours/Location

· Monday - Friday

· 8.30am - 6pm

· No OT

· Located in the East, Tampines

Interested applicants may apply through the following methods

· Send your resume/CV to [email protected]

· Call or WhatsApp 9183 7676 for a faster response

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the most respected in the industry. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Data Operations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Department Overview

Data Operations is responsible for all aspects of portfolio data exchange and support – trade activity, pricing and position data. The group has both an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization, centralization and scale in our operational Centre of Excellence (CoE) locations.

Operational:

· Configuration & maintenance of electronic interfaces that exchange inbound/outbound data to/from Citco applications.

· Operational pre-processing to ensure integrity & completeness of client portfolios in Citco applications.

· Proactive monitoring of data flows end to end – data is an integral pre-cursor to Citco’s service to clients.

Strategic:

· Provide leadership in establishing standards & benchmark in the area of portfolio data interfaces - for Citco and the industry as a result.

· Collaborate with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.

Position Overview

The Risk Governance & Solutions (RGS) team is responsible for Interface Analytics publications, operational solutions, analysis and execution of risk mitigation plans and oversee the rollout of strategic initiatives. The Subject Matter Expert (SME) will be part of the RGS team and will be primarily responsible for coordinating and triaging deliverables aligned with the group’s strategic initiatives. Working with business and project teams across Citco and SMEs within Data Operations, the candidate will be responsible for leading, organizing, and controlling and reporting on initiatives. This will include creating documentation, identifying risk, tracking and delivery of new platforms and solutions.

The candidate is expected to develop a comprehensive understanding of the Data Operations value proposition in Citco’s service offering. Data Operations reach spans internal Operations & Client Services teams as well as our clients.

Main Job Functions/Responsibilities

· Develop and execute project management plans, preferably in accordance with PMI (PMP) methodologies.

· Project manage multiple initiatives that form part of the Data Operations strategic program. Particular emphasis on Scope, Communication, Scheduling and Stakeholder management.

· Governance of and reporting on projects in the strategic program to ensure transparency of current status, next steps and milestone tracking.

· Work with project teams to define tasks, timelines and identify resources for various projects.

· Act as a source of reference/SME on Project Management matters for team members within the Data Operations Team.

· Prepare and execute on the communication plan as it concerns platform rollouts and new tools.

· Risk reporting and trending analysis.

· Identify and develop process improvement opportunities.

· Maintain and optimize document repositories such as SharePoint, Confluence and others.

· Undertake and execute adhoc tasks delegated by Senior Management.

· Assist in adhoc projects that are delegated by Senior Management.

· Timely and regular completion of all administrative tasks required as part of the role.

Domain: Interface Operations; Project Management; SharePoint; Confluence; Data Flows; Operational Risk Management; Visual Management Boards (Qlik);

Personality Traits/Characteristics:

· Leads by example - a role model that positively influences team to achieve a high service quality experience for our clients.

· Promotes an environment that encourages pro-active resolution and root cause analysis.

· Passion for stakeholder management – clients, internal stakeholders and management team.

· Appreciation for risk management – measurement & mitigation through process & controls.

· Effectively navigate complexity.

Education & Experiences:

· Bachelor or master level degree in Information Systems or Business disciplines.

· 5+ years in financial services with an exposure to Operations mandatory.

· Natural flair for technology and its use as an enabler.

· Experience and success in stakeholder management will be a distinct advantage.

· Experience and success in a multi-cultural & global setting will be a distinct advantage.

· Exposure to team management an advantage.

We are searching for an energetic individual who enjoys engaging people, understand the concept and design of customer journey and digitally savvy. If you have any of these attributes, we hope to hear from you.

About the JOB:

Customer Experience and Audit

• Plan, conduct, and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their online and offline experiences.
• Translate all findings and goals into actionable recommendations.
• Plan and conduct user testing or mystery shopping to audit current offerings.

Service Delivery

• Develop, implement corporate clients’ service, and feedback policies, SOPs, and workflows in compliance with the Company’s policies, procedures, and processes to handle customer interactions and communications.
• Spearhead service excellence and sourcing training for Social & Recreational related topics
• Reinforce service excellence and operations training for the Guest Services team and lead the Guest Experience team to achieve service excellence across the Company.

Requirements:

• Degree/Diploma in Business, Marketing, or equivalent.
• At least 2 years of work experience, preferably in customer service and experience, and/or user experience.
• Digitally savvy with familiarity in CX/UX design, conducting UAT.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases, and data analytics such as Salesforce.
• Strong analytical, conceptualisation, and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills.

*Please attach portfolio link in resume

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

Roles & Responsibilities

Duties and Responsibilities

• Handle incoming event enquiries via various channel including telephone, fax and email for the Catering Team.
• Assist to prepare proposal and send out contracts.
• Daily distribution of event orders to respective departments concerned.
• Assist to generate e.g.; labels, signage, checklist.....
• Establish and maintain appropriate filing system for all past events.
• Provides administrative support to all departments.
• Maintain and order department supplies as and when needed and within budget.
• Undertake any special assignments that may be assigned on an adhoc basis.

Personality and Competencies/Skills

• Hands-on experience in managing eCommerce catering ordering system
• Able to multi task and able to work under pressure in a fast-paced environment
• Great interpersonal and strong communication skills
• Exceptional keen eye for detail and critical thinker with problem solving skills
• Team player, able to work independently with minimal supervision
• Proficient in Microsoft Office (Outlook, Excel, Word)

Experience and Qualifications

• Minimum 1 years working experience in a relevant industry
• Diploma/Degree in any field of study

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Taking drink and food orders, serving customers, handling payments, ensuring cleanliness of tables and dining areas, providing menu recommendations, and maintaining a positive customer experience. Handle customer inquiries, and collaborate with kitchen staff to ensure timely and accurate order delivery.

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

• Perform cleaning job at the assigned worksite, need to travel to different locations.
• Provide cleaning relief cover for regular cleaners who are on leave, as well as carry out periodic cleaning jobs.
• Must be familiar with cleaning methods, equipment use, work under minimum supervision and be a strong team player.
• Willing to learn
• Polite and hardworking
• Will be required to work weekends will be an advantage.

· Maintain general filing system manually or electronically

· Validate and record staff petty cash claims for reimbursement

· Compile and prepare bi-weekly progress site reports.

· Consolidate time card for worker monthly

· Assist in raising material request form for purchasing

· Other administrative duties as assigned (example: maintain office stationery stocks)

· Handle public inquiries, complaints, and feedback

· Establish and maintain good relationships with stakeholders living/working near to construction site

Requirement

Minimum O’ Level or some formal qualification

Minimum 3 years of relevant working experience in administrative role, preferably in the construction industry

Key Responsibilities

• Assist the Development team in preparing and executing administrative and logistical tasks for sponsorship and fundraising pitches, e.g., preparing proposal decks.
• Assist the Ticketing and Development teams to fulfil ticket allocations for individual and corporate donors.
• Research and solicit new corporations, government agencies, foundations and other bodies that could potentially provide grants or donate to Pangdemonium.
• Work closely with the Development team to assist with the annual fundraiser (including but not limited to the preparation of collaterals and maintaining of the donor database, sending out reminders to donors, liaising with vendors to ensure timely delivery of items).
• Assist with the fundraiser on the event day as required.
• Assist the Development team to prepare the Annual Report.
• Assist with Front-of-House duties during the Production period on an ad-hoc basis (e.g. Donor Receptions and Gala Nights).
• Obtain quotations when necessary.
• Additional duties as assigned/required.

Requirements

• Excellent written and verbal communication skills.
• Strong project management, multitasking, and decision-making skills.
• Metrics-driven marketing mind with an eye for creativity.
• Proficient in Microsoft Office (Word, Excel, PowerPoint), Canva, and Photoshop.
• Ability to work regular office hours in addition to nights, weekends and occasional holidays.
• Interest in theatre and the Arts.