• Provide professional advice to customers on audio equipment selection.
• Guide customers through product features and benefits to meet their needs.
• Maintain and update visual merchandising displays to enhance store aesthetics.
• Assist fellow team members during busy periods or with technical inquiries.

Requirements:

• GCE “N” Level and above.
• At least 1 year of customer service experience in a related field.
• Possesses a deep enthusiasm for music and the audio-visual industry, driven by a genuine passion and interest.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

About The Role

The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!

Responsibilities

Thought Partnership & Cross-Functional Partnerships

• Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
• Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions

Technical Advising & Project Management

• Become an expert at the company for our most strategic platform capabilities and understanding the customers’ platform needs
• Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
• Build systems to facilitate program objectives and system effectiveness and measure reliability of services
• Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
• Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort

Technology Support & Configurations

• Seamlessly integrate new product features into existing programs
• Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
• Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice
• Execute build and configuration services that align to client objectives and strategic goals

Qualifications

• 2-5 years experience working in a technical, consulting, or client-facing role
• Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
• Comfort in working both autonomously and collaboratively
• Ability to articulate technical concepts to a non-technical audience
• Detail-oriented with an ability to prioritize and meet deadlines
• Familiarity with software and front-end development
• Excellent verbal and written communication skills
• Strong problem-solving skills

Job Responsibilities

• Enthusiasm and eagerness to learn fundamentals of Service, Visual Presentation, and Stockroom.

• Being on top of our brand's product knowledge to ensure customers are assisted well with their needs

• You will deliver the best possible service and attention to all consumers, informing customers of our current promotions, best seller items

• Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning.

• Build positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events.

• Reliability and flexibility to work varied hours and days to meet the needs of the business - be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

Job Requirements

• Minimum 1 year of working experience in of customer service and/or retail experience preferred

• Pleasant personality and professional conduct with the ability to work under pressure

• Able to work effectively with others in a team-oriented environment and provide excellent customer service

• Willing to work according to the retail hours, on weekends as well as on public holidays.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Key Responsibilities:

• Configure, and manage Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implement and maintain Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administer Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilize SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Manage and maintain ClearPass Policy Manager for network access control and policy enforcement.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in network security engineering.
• Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).
• Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.
• Hands-on experience with Alcatel Lucent Wireless Controllers.
• Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.
• Proficient in ClearPass Policy Manager for network access control and policy enforcement.
• Knowledge of network protocols, security architectures, and best practices.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities.

Additional Preferred Skills:

• Though not mandatory, the ideal candidate will also have exposure to the following technologies:
• Experience with other firewall solutions beyond Palo Alto and Fortinet, such as Check Point or Cisco ASA.
• Proficiency in network encryption protocols and VPN technologies.
• Understanding of network segmentation and micro-segmentation principles.
• Knowledge of intrusion detection/prevention systems (IDS/IPS).
• This role demands a proactive individual with a strong technical background in network security. If you possess these skills and are looking for a challenging opportunity in network security engineering, we encourage you to apply and become a valuable part of our dedicated team.

Job Description:

• Provide RF technical site survey, cell data and parameters design, network quality verification and analysis with drive test.
• To work for LTE/WCDMA project implementation for rollout project as RF role.
• To work for wireless network performance improvement project as RF role.
• To Provide LTE/WCDMA network performance monitoring and optimization, trouble-shooting, analyzing trace logs, drive test log files etc.

Requirements:

• Bachelor of Science or above in Telecommunication, Electrical Engineering or an equivalent field or relevant experience specific to telecommunication.
• Bachelor Degree minimum 1 year experience in RF planning and optimization.
• Comprehensive understand the fundamentals of WCDMA/ LTE systems (indoor sys included).
• Hands-on experience in the areas and tools of network optimization.
• Able to work well in a fast-paced changing environment and under press.
• 
  

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)\\

About The Role

The key goal of this role is to drive our Brand Experience business forward, continuing double-digit growth to one of our newest experience lines in Singapore. This role is a senior subject matter expert with extensive research experience. Do note that this is an individual contributor role, which means you will be motivated enough to roll up your sleeves and contribute to the assigned projects.

Qualifications

• 8+ years experience within the custom Market Research industry
• Lead and successfully deliver bespoke research solutions to clients throughout the entire project lifecycle (methodology, design & analysis)
• Practical experience with a wide array of product, brand, and advertising research methodologies
• Experience with research projects conducted within Asia

Responsibilities

• Design and improve experiences for our Brand and Market Research clients
• Partner with the sales team to design quantitative research methodology & sampling plans.
• Handle logistics for quantitative research projects, including maintaining organization and timelines among the internal team, scheduling and planning research engagements, checking data (with the ability and desire to learn how to manage both “up” and “down”),
• Play a supporting role for clients on projects and maintain comprehensive notes
• Assist with report creation, including writing, analysis, chart and table creation in Excel or PowerPoint.
• Lead the write-ups of survey questionnaires, writing questions that use clear phrasing and uphold Qualtrics and industry-standard methodologies.
• Be able to effectively problem solve logistical issues and adjust on the fly. Identify issues and suggest solutions on how to make projects run more smoothly.

• Build and maintain long-term relationships with our clients.
• Adhere to operational procedures, such as those involving the cash register, inventory management, and visual merchandising.
• Determined to meet sales targets and KPIs for maximum business growth.
• Provide outstanding client experiences.

Requirements:

• GCE ‘N’ Level and above.
• At least 1 year of relevant experience in fashion retail, with a preference for experience in ready-to-wear.
• Basic computer skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Roles & Responsibilities

Oracle:

Oracle RAC (Real Application Clusters)/ASM (Automatic Storage Management)/OGG (Oracle Golden Gate)/Exadata/ODA

• Has minimally 2+ years’ experience in Oracle Database Management (12c/19c)
• Experience in Backup/Recovery
• Proven expertise in supporting Grid Infrastructure (Clusterware, ASM, Disk Groups
• Installation, Configuration, administration and operations support of Oracle Golden Gate
• Knowledge in supporting Exadata and ODA
• Troubleshooting of Performance and tuning problems in Oracle database using tools like AWR, ADDM
• Install, configure and manage oracle on Unix will be an added advantage
• Provide continuous monitoring, troubleshooting, historical and real time performance monitoring of the oracle
• Strong experience of RMAN, GRID control
• Experience evaluating and installing new software releases, patches and system upgrades
• Knowledge and understanding of all aspects of database tuning: software configuration, memory usage, data access, SQL and physical storage
• Establish and maintain documentation and standards
• Knowledge of Oracle PL/SQL, Linux shell scripting/PowerShell.

MSQL:

• 2+ years of experience in database management support in MS SQL Server environments
• Strong experience in Database Administration in SQL Server (2014, 2016, 2017)
• Experience on Clustering, database mirroring, replication and log shipping configuring and troubleshoot issues
• Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues
• Experience in performance tuning, query optimization, using performance monitor, SQL profiler and other related monitoring
• Ability to detect and troubleshoot SQL server related CPU, memory, I/O, disk space and other resource contention
• Strong knowledge of backups, restore, recovery models, database shrink operations, DBCC commands
• Expert experience in implementing operational automation
• Knowledge of SQL server tools (profiler, SSMS, DAC)
• Strong knowledge of indexes, index management, integrity checks, configuration, patching, statistics, created and managed effectively
• SQL database operational support
• Solid acquaintance with windows server, security delegation, SPNs, storage components
• Configure and maintain dataset server and processes including monitoring of system health and performance
• Experienced in CIS hardening is an added advantage

Education Qualification

• Bachelor’s Degree in Computer Science, Computing, Engineering, IT or equivalent.

Primary Purpose

• Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level

Traits

• Good knowledge of Windows Platform and Linux Platforms such as RedHat and Oracle Linux.
• Good planning and coordination skills.
• Good writing and verbal communication skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active
• Assume ownership of database related problems; pursue problem resolution and root cause analysis
• Previous experience with government sector is preferred

Responsibilities

• Ensure desktop environment standard apps are patched regularly
• Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
• Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
• Prepare IT status reports

Requirements

• Minimum Nitec in IT preferred
• At least 2-3 years of relevant working experiences
• In-depth understanding of Windows desktop operating system (Win7, Win10..etc)
• Knowledge of Microsoft Active Directory, Exchange Server, O365 and Windows Server, DHCP, DNS, Networks, Antivirus, endpoints encryption, PC hardware and software, basic knowledge of Windows networking, Printer and smartphone
• VIP Support experience (advantage)

What we seek to accomplish together:

• Proactively 'hunt' for potential malicious activity and incidents across the environment using advanced threat network and host-based tools adopting Mitre Attack Framework.
• Perform hunting for malicious activity across the network, endpoint, and Critical Assets.
• Create hunting hypothesis and perform IOCs & TTPs based threat hunting and share reports with the management weekly on the findings, misconfiguration, use case development and provide suggestions for counter measurement.
• Expertise in hunting, managing, and writing detections using logs from Endpoint Detect and Response solutions like Carbon Black EDR, CrowdStrike EDR & Cortex XDR etc.
• Research on different TTP's for ATP Threat groups which are used by attackers during the sophisticated Cyber-attacks.
• Collaborates with technical and threat intelligence team to provide indications and warnings and contributes to predictive analysis of malicious activity.
• Perform cyber security threat hunting & detection activities with specific focus on countermeasure Tactics, Techniques and Procedures (TTPs)
• Contribute to the tuning and development of security information and event monitoring systems (SIEM) use cases and other security control configurations to enhance threat detection capabilities.
• Familiarity with threat modelling, development of attack plans, performing manual & automated Ethical Hacking, & develop proof of concept exploits.
• Evaluates new security technologies and products and performs engineer-level work and analysis to determine if solutions should be pursued.

Additional Details:

• It’s a client serving role – there will be KPIs and SLAs expected on role service tasks.
• Location Serangoon/One North

Requirements:

• Degree in Computer Science, Information Systems, Engineering or equivalent
• At least 3 years of IT security experience in areas of risk management, network security
• Must have: GIAC Continuous Monitoring Certification (GMON), GIAC Information Assurance Certified Intrusion Analyst (GCIA), GIAC Information Assurance Certified Incident Handler (GCIH).
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skillsDegree in Computer Science, Information Systems, Engineering or equivalent
• Singapore Citizen only.

SAFETY OFFICER JOB in SAUDI ARABIA| Contract role

#safetyofficer

#jobhiring

#chinesespeaking

#mandarinspeaker

#oilandgasindustry

Our client is a global engineering company headquartered in Yokohama, Japan. They are looking for a Safety officer (Contract) with Oil and Gas project experience for their client’s project in the KSA (Saudi Arabia).

Highlight of the client’s company & the job:

· Be a part of the global energy industry

· Be a part of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.

· Competitive compensation & benefits (Com & Bens)

Responsibilities

· Lead site risk assessment for current and new activities.

· Attending to incidents and occupational injuries cases on site.

· Key Safety Requirement (KSR) Audit weekly assignment, monitoring and support.

· Ensure basic Fire Fighting training and first aid training completion. requirements.

· Daily Action Tracking System monitoring and support.

· Preparing emergency response plans.

· Managing preparation and training of emergency drills, prepare records.

· Organize and maintain necessary project safety documentation.

Qualifications

· Previous experience as a Safety Officer or in a related field

· Possess relevant professional certifications

· Sound knowledge of safety regulations and standards

· Ability to conduct safety inspections and develop safety programs

· Excellent communication and training skills

· Bachelor’s degree

· Minimum 9 years of experience in the O& G industry

· Beside English, MANDARIN/ CHINESE speaking skills are crucial requirement as the role needs to communicate with the Chinese stakeholders, clients, staffs around the world

· Ready to relocate in Saudi Arabia for this contract role (Mar 2024- Nov 2025).

Com & Bens

· Competitive compensation & benefits (Com & Bens)

· 11 days after 4 months of service

· Working hours per week: 60 hours

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte Ltd| EA License 21C0547

Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

#singaporejobvacancy

#jobforsingaporean

Logistics Executive and Expeditor (Marine/ O&G industry)

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a Logistic Executive & Expeditor

Job Highlights

• Listed Company with Good Benefits
• Career Growth Opportunity |Trainings for Career Growth
• Competitive compensation benefits
• Cultural Diversity in all departments
• Conductive and Friendly Working Environment
• Head Office’s Location: Gul Circle| Company’s transport available: Pick up service @ designated places

Job description

Responsibilities

· To ensure effective communications with suppliers and freight handling partners in order for shipping documents and instructions to be issued in a timely and accurate manner to ensure on-time deliveries.

· Establish communication with suppliers to enable timely, accurate delivery schedule of supplier.

· To assist the Procurement Manager in liaising with supplier and forwarders on logistics and shipping matters.

· Preparation of expediting reports detailing supplier's progress and arranging transportation and logistics for clearance of consignments (import and export)

· Procurement of project and non-project items at various vendors to meet the Company's Yard requirements.

· Monitor performance and provide feedback of suppliers, transportation and logistics providers by ensuring resolution of issues and timely deliveries.

· Ensure close monitoring of committed delivery date of suppliers.

· Monitor and ensure that all custom permit declaration complies with the regulatory requirements.

· Inform overseas suppliers to provide import CIPL with seaway Bill or Surrendered B/L to DM person-in-charge to check and verification purpose.

· Review and verify overseas supplier import CIPL with seaway Bill or Surrendered B/L and MES Import.

· To liaise with carrier agent to request Notice of Arrival in advance before vessel arrives in Singapore.

· In charge of preparing logistics tariff rates.

· Collate and submit monthly MES report to Finance

· Assist in the Annual Vendors Assessment exercise

· Preparation of documents for audit purpose.

· Other procurement functions as assigned by Reporting Officer.

Requirements

· Diploma/Degree in Purchasing Management/Supply Chain Logistics Management/Engineering or equivalent

· Minimum 5 years’ experience in Marine or Oil & Gas industry or machinery procurement experience

· Able to work independently, meticulous and analytical with excellent problem-solving skills

· Physically fit, no serious kind of health issues

· Flexible, well mannered, professional, result-driven with high integrity level.

Job Related Information

Permanent, Contract jobs | 5 days’ work week | Monday-Friday 8am-5pm, you may need to work Saturday (8am-12pm) once or twice in a month due to business ops. requirements

Salary & Benefits

• Monthly Basic Salary: will be based on skills and experience
• OT pay entitlement: OT Flat rate S$8/- per hour
• Healthcare benefits such as Outpatient, Dental, Health Screening etc.
• Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy
• Variable Bonuses
• 14 days Annual Leave and 14 days sick leave
• Birthday leave / Festival eve half day leave
• NTUC membership – Applicable for only Permanent confirmed staff
• Company transport

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) for further enquiries about the role

@ [email protected]

Venture Cove Pte Ltd

(EA License 21C0547)

65 Chulia Street, #46-00 OCBC Center

Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

Customer Service Executive (Salaries Centre)

M-F: 8am - 5.30pm

Depot Road

$2.6k

2 years contract

Duties:

• Analyse, update data, verify and process pay transactions to ensure payment accuracy and timeliness.
• Analyse doubtful pay transactions, diagnose problems and determine follow-up actions to resolve/pre-empt potential problems.
• Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience.
• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

EXPERIENCE

• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

My client is a manufacturing company. With more than 20 years history, this is a great brand to join at an exciting time in their development.

about the job

• PO processing & confirmation of PO to customers (SO Creation)
• Prepare shipping documents, invoicing and other documents required
• Weekly re-schedule report to customers
• Trace the shipment to ensure on time delivery
• Manage invoicing and receivables including exceptions i.e. L/C preparation
• Handling order related issues and claims
• Receiving, validating and processing sales order
• Quotations generation and monitoring of delivery shipment
• Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution

skills & experience required

• Degree / Diploma / Higher NITEC / NITEC qualification
• Min 7 years for lead and min 3 years working experience for specialist in a Medtech / Pharma / Medical Manufacturing / Commercial - Distribution Center environment
• Experience in handling Letters of Credit, knowledge of import/export control, certificates of origin including liaise with Chambers of Commerce for certification
• Solid knowledge of international trade regulations and documentation requirement
• Experience handling order of SKU 6000 or more will be a plus
• Hands on with order management, processing , fulfilment
• Super SAP / Proficient SAP user (MM module)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Responsibilities :

• Provides onsite support to users with good customer satisfaction for main and off-site;
• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;
• Helps to maintain or improve the overall image of the support team;
• Level 1 & 2 level trouble shoot and problem resolutions;
• Provide technical and operation support;
• Work to reach service level target;
• Break/fix for patches, software distribution and preventive maintenance;
• Managed the media and documentation related to the equipment supported;
• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;
• Install the inventory scanning agent upon any new asset;
• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);
• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning; Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

Requirements:

• Excellent communication and inter-personal skills
• Meticulous, analytical and able to communicate effectively
• Able to work independently with minimum supervision
• Diploma/ITE graduates in Computer Science/Electronics/IT or equivalent
• Experience in related field for 1-2 years
• Relevant experience in supporting PC/notebook hardware, network printer, MS Win 2K vista and standard software and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/ troubleshooting

Job Title: Recruitment Consultant

Job Overview: As a Recruitment Consultant, you will be responsible for identifying and recruiting top talent to meet the staffing needs of client organizations. You will play a crucial role in the entire recruitment process, from sourcing and screening candidates to negotiating offers and facilitating the hiring process.

Key Responsibilities:

1. Client Interaction: Build and maintain strong relationships with clients to understand their hiring needs.
   Consult with clients to define job requirements and understand company culture.
   
2. Candidate Sourcing: Utilize various sourcing methods (job boards, social media, networking, etc.) to attract and identify potential candidates. Conduct thorough candidate interviews and assessments to evaluate skills, experience, and cultural fit.
   
3. Job Posting and Advertising: Write and post compelling job descriptions on various platforms. Develop and implement effective recruitment advertising strategies.
   
4. Screening and Selection: Review resumes and applications to shortlist qualified candidates. Conduct initial phone screenings and interviews to assess candidate suitability.
   
5. Interview Coordination: Coordinate interviews between candidates and clients. Provide timely feedback to both clients and candidates.
   
6. Negotiation and Offer Management: Facilitate salary negotiations and communicate job offers to successful candidates. Work closely with clients and candidates to ensure a smooth hiring process.
   
7. Market Research: Stay informed about industry trends, salary benchmarks, and talent market dynamics.
   
8. Compliance: Ensure adherence to legal and ethical standards in the recruitment process. Stay updated on relevant employment laws and regulations.
   

Qualifications:

• Diploma or Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven experience as a Recruitment Consultant or in a similar role.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, target-driven environment.
• Exposure to the Oil & Gas and Energy sectors is advantageous.

Skills:

• Strong negotiation and influencing skills.
• Exceptional organizational and time management abilities.
• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.
• Familiarity with employment laws and regulations.

Working Conditions: Recruitment Consultants often work in office environments, but they may also attend client meetings or networking events. The role may require occasional overtime or flexible hours to accommodate client and candidate schedules.

Admin Executive (Medical)

Depot Road

$2300 - $3000

2 years contract

Key Accountabilities / Responsibilities

1. Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.

2. Identify and monitor cases that require further medical reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays

3. Accurate and timely processing of medical reports and related documents received.

4. Liaise with various internal and external parties for prompt follow up and resolution.

5. Manage cases for cessation and resumption of medical reviews, including managing the notifications.

6. Manage cases that require change of appointments with internal or external agencies

7. Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.

8. Assist to prepare report submissions and updates to management

9. Provide customer service and respond appropriately to public queries.

Minimally Polytechnic Diploma and above.

SKILLS

IT savvy and good working knowledge of Office and other common software

Excellent interpersonal and communication

High customer service orientation

Good command of English (written and spoken).

Highly Disciplined, detailed and meticulous

Initiative and proactive

Analytical with good problem solving skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Senior Business Manager (SVP)

The Business Execution Manager is accountable for management of critical projects and initiatives for TTS business in Asia South. The role requires a comprehensive understanding of multiple areas within TTS business and how they interact in order to achieve the objectives of the. Business. A good understanding of the industry, competition product and services will be helpful to contribute to the commercial objectives of the business. The person will be directly accountable for end results, budget planning with sales, product and other partners, policy formulation and planning for future state of the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Involved in short- to medium-term planning of actions and resources for own area.

Responsibilities:

• Acts as a trusted advisor to Head Business Execution and addresses high impact strategic initiatives across the TTS business.
• The incumbent will be responsible for the cluster review, development and implementation of business process improvements.
• This position will also coordinate efforts for global area integration to achieve operational efficiency objectives.
• Identify opportunities and issues of strategic importance to the business
• Develop recommendation to advise Head Business Execution and Asia South TTS senior management on high priority initiatives, including growth strategy, and cross business initiatives.
• Monitoring both scheduled and unscheduled reviews to completion.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7-10 years of relevant experience with Business Management/Execution within Financial Services (Banks/Consulting Firms).
• Strong understanding of Cash Management and Trade and Working capital business is a must.
• Experience managing limited resources that are requested to offer outstanding results.
• Experience in finance and processes administration.
• Experience working in a matrix organization set up and manage objectives by influence.
• Self-starter, action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication; a persuasive and passionate communicator with excellent public speaking skills.
• Detail oriented, ability to multi-task.

Education:

• Bachelor's/University degree or equivalent experience, Master’s degree is “good to have”.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

RESPONSIBILITIES AND RESULTS:

• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Singapore citizen only.

Client is a REITs Property Management firm, looking for a Finance Executive. This will be a 6 months contract.

Responsibilities:

• Prepare monthly financial statements including bank reconciliation and schedules
• Prepare billing and collection for Accountant to review
• Perform analysis on financial statements for management reporting purposes
• Prepare GST reporting
• Liaise with Operations team
• Liaise with external auditors for year-end audit / tax matters
• Assist in the Preparation of forecast and budget
• Support any other ad-hoc assignments as required

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of relevant experience in handling full set of accounts
• Meticulous, analytical and independent
• Able to meet the tight deadlines
• Proficient in MS Office applications

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Company:

Description:

Marsh has an exciting and challenging opportunity available in their Asia business and is seeking suitably qualified and experienced senior Risk Advisory executives for the following position based in the firm’s Singapore (preferred) or Hong Kong office.

Head of Resilience Consulting, Marsh Advisory, Asia

What can you expect?

Marsh Advisory is seeking a Senior Leader to continue the build out of their Strategic Risk Consulting (SRC) practice across Asia. SRC includes Resilience, Climate & Sustainability, Cyber and Enterprise Risk Management capabilities. Within this key practice, Marsh Advisory is seeking an experienced professional to lead the sales and delivery of their largest and most complex Resilience projects. Individuals will be actively involved in the development of the strategy of the practice, proposition development, sales, and management. Typical projects include advising clients on identifying the most consequential traditional and emerging threats to their organization, developing effective responses to business disruption, designing and implementing integrated risk and resilience frameworks and providing assurance over the effectiveness of resilience arrangements. 

We are seeking individuals with the following expertise – in consulting, operational, sales and/or management roles:

• Business Continuity Management
• Crisis Management
• Supply Chain resilience
• Physical climate risk resilience
• IT Disaster Recovery
• Operational Resilience
• Physical Security

We will count on you to:

Practice Leadership:

• Develop and execute Marsh’s Asia’s Resilience Consulting strategy, in line with the global consulting and resilience risk management advisory strategies.
• Maintain knowledge of Marsh’s global current and future resilience capabilities.
• Enhance the current consulting propositions and develop new capabilities within this practice.
• Drive the open sharing of information and expertise across Marsh.
• Provide regular updates (i.e., reporting) of practice performance of key sales and operational metrics.

Client Development:

• Develop and convert new and expanded business opportunities, independently and/or through spheres of influence within the internal Marsh network as well as other businesses within Marsh McLennan.
• Coordinate all marketing activities (e.g. seminars, mailings, etc.), in conjunction with the wider Marsh Advisory and Marsh Asia.
• Direct, perform, and/or review research (e.g. reviews, annual report, financial data, benchmarking, etc.) for business development purposes.

Project Oversight:

• Lead/oversee select and/or priority commercial consulting engagements.
• Formulate new approaches of applying resilience processes and technologies.
• Conduct peer reviews, confirm client expectations, and monitor client satisfaction of deliverables and services.

Communications:

• Develop and effectively deliver complex written and oral communications, such as proposals, technical concepts and project deliverables.
• Articulate internal and external business goals and overall strategies needed to attain business goals.

What you need to have:

• 15+ Years progressive professional experience, including resilience consulting, in one or more of the disciplines outlined above.
• Demonstrated ability of successfully leading and building out a consulting practice.
• Successful track record of business development and management including competitive proposal development.
• Well-versed on current resilience related technologies, industry developments, and issues, to direct best practices and resources, in a specialty area/identified business need
• Experience as a trusted resilience related advisor to senior client executives and demonstrated capabilities in influencing senior executives to board level.
• Strong knowledge and experience of industry standards, frameworks, and regulations in resilience related areas.
• Understanding of risk and methodologies for the quantification of loss event magnitude and probability
• Experience in the management and career development of resilience related consultants
• Evidence of analytical expertise and thought leadership in resilience related areas outlined above.
• Experience in public speaking at conferences, panels, and other events related to areas of resilience advisory.
• Knowledge of resilience related insurance is very helpful but not essential.
• Bachelor degree and ideally a Master’s degree in a relevant discipline
• MBA is beneficial, but not essential.
• Membership or accreditation with Business Continuity Institute, Disaster Recovery Institute or another relevant risk management body preferred.  Experience or credentials related to Enterprise Risk Management, Cyber Risk or Climate & Sustainability Risk frameworks is an advantage

What makes you stand out?

• Ability to identify problems, synthesize core issues, and develop innovative solutions and propositions to demonstrate the practice’s core skills and capabilities.
• Strong communication and influencing skills.  Demonstrated capabilities in presenting complex analytical topics to senior client stakeholders (to Director and C-Suite).
• Ability to efficiently manage multiple client relationships.
• High level of quantitative/analytics skills.
• Excellent organization and resource (people, projects, time) management.
• Demonstrated supervisory and teamwork experience.
• Ability to develop and close business opportunities.
• Interest in insurance, data & analytics, and risk management.
• Autonomous and self-starting.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

MARSH

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.