• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Perform account receivables transaction, including verifying and posting of receivable data
• Maintain and assist in generating reports detailing account receivable status (receivable aging, credit limit)
• Work with commercial team to ensure financial transaction and accruals are accounted correctly
• Preparation of monthly banners/brands performance, highlighting trends and variances in key performance indicators
• Support in tracking and monitoring of monthly expenses vs plan
• Assist in pricing maintenance in SAP system
• Support and coordinate with commercial team for annual budget/ estimate exercise
• Perform any ad-hoc analysis with commercial team (promotion campaign, new product launch etc.) to assist in management decision making.
• To provide support to team members or any ad-hoc tasks as directed.

Requirements

• Min. Diploma in Accounting or equivalent and above
• Prior experience in SAP will be preferred
• Good verbal and written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4007

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

[ID: 4007]

Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world’s most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world.

Location: #09-05, PLUS, 20 Cecil Street, Singapore 049705

The Role:

An exciting opportunity has arisen for a Customer Success Manager to join Times Higher Education’s thriving Customer Success team to provide support across all corporate clients within the portfolio, working across our physical and digital events, as well as branding, consultancy, and advertising opportunities.

THE’s website attracts millions of academics, educational influencers, and students each year, and we work with a range of trusted referral partners – from start-ups to multinationals – to ensure all stakeholders get the advice, support, and resources they need to excel in their current situations.

THE's highly prestigious series of global summits and forums are designed for university leaders and policymakers, featuring Nobel laureates, University presidents and government representatives, whilst our Digital Universities Week and THE Campus Live series attract practitioners from around the world to discuss best-practice alongside global leading brands.

The successful candidate will work closely with Sponsorship Directors within the Corporate Solutions division, further liaising with our Consultancy, Content, Operations, Marketing, and Editorial teams. The Customer Success Manager – Corporate will support the Corporate team with achieving sponsor deliverables, keeping all event trackers up to date, communicating and preparing partners for our events series, both physical and digital. The job would suit someone who is proactive, highly organised, outgoing, professional with excellent communication skills, and who has a passion for providing excellent customer service, whilst looking to build a career in the events industry.

The successful candidate will be used to thriving in a fast-paced environment and working creatively and effectively both independently and within a hard-working team. This position offers a great opportunity to grow your digital marketing skills while exercising your problem-solving ability and building strong relationships with colleagues & clients in a cutting-edge business.

Key Responsibilities

• Supporting the sponsorship team with client delivery across virtual and digital events, branding, advertising, consultancy, and bespoke events.
• Main point of contact for sponsors collating contact details, information, and event specific requirements.
• Managing all brand assets, logos, speaker bios and key sponsor information as required.
• Serve as one of the main contacts at events for staff, sponsors and other vendors as needed. This includes pre-show, on show site and post-event.
• Main point of contact for sponsor queries and requests for amends to their details.
• Ensuring all event project plans are up to date.
• Attending any pre or post-event briefs and wash ups.
• Helping streamline processes and efficiencies across the division and shaping a newly formed and rapidly growing team.

Person Specification

Essential Skills/Qualifications

• Excellent communication and interpersonal skills with the ability to work with senior leaders from government, academia, industry across a wide range of personalities, abilities, and cultures.
• Minimum of two years of proven account management and/or operations experience, especially in live or digital events.
• Quick to grasp new concepts and understand the value proposition for different groups of prospective sponsors.
• Pro-active in identifying new ideas/trends and how they can be applied to existing campaigns and/or initiated as new ideas for existing clients.
• Ability to work to agreed deadlines, working well under pressure.
• Excellent planning and organisational skills to manage and prioritise workload.
• Analytical from a marketing perspective – able to explain user interactions and how content/campaigns can be optimised and refined to support future success.
• Able to build strong relationships with colleagues and clients.
• Process driven with meticulous attention to detail.
• Logical thinking and problem-solving ability, innovative at creating solutions.
• Ability to work independently as well as part of a team. Be able to act on your own initiative when dealing with issues, and to be proactive in your approach to your work but knowing when to seek advice.
• Strong drive, self-motivated.
• Able to handle multiple projects.
• Switched on and can-do attitude.
• Commercial acumen.

Desirable Skills/Qualifications

• Knowledge of the Higher Education sector would be beneficial.

THE are proud to be an equal opportunities employer. We recognise that we are all different. Great strength is born through different perspectives and experiences. That is why we are committed to our mission of creating an inclusive culture that enables our people to feel able to bring their whole selves to work. We are proud to be part of the Global Equality Collective and a mindful employer to help support THE achieve this.

Responsibilities

• Co-formulate trade marketing strategies with sales and brand teams to ensure the commercial success of off-trade markets.
• Work closely with external stakeholders to develop and creative POSM materials that are within brand and retailer guidelines.
• Coordinate with brand and sales team to ensure on-time and best-in-class executions.
• Conduct regular market visits to monitor competitor activities, share best practices and recommend action plans to the marketing team.
• Review promotion executions and provide recommendations to improve on accounts profitability.
• Manage monthly Trade Marketing Budgeting and upkeep filing.
• Manage Nielsen database via Answers Platform and provide evaluation and recommendation for channel success.
• Monitor and provide updates of volume performance by channel.
• Provide support to the Channel Marketing Manager in the formulation of yearly commercial reviews and brand planning

Requirements

• Degree in Marketing, Business or related fields.
• 1 – 2 years of experience in Trade Marketing (FMCG) or similar capacity will be a plus
• Willing to travel within Singapore to conduct store visits
• Proficient in Microsoft PowerPoint, Excel and Word
• Comfortable with market data analysis (AC Nielsen, Internal Sales Data)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4067

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Able to carry out day to day operations with minimal supervision
• Follow up and give necessary guidelines or instructions to subordinates/sub-contractors to ensure safety, job progress and quality
• Inspect, check and ensure work done by subordinates/sub-contractors are according to the method statement and internal instructions
• Assist supervisor to plan for equipment and manpower required and schedule day to day sequence of works. Review with supervisor from time to time for the planning and progressing of works and to solve any problems experienced on site
• Maintain good housekeeping and safe working environment
• Assist site engineers in implementing project requirements, monitor compliance to standards and specifications, site preparation works, field testing works and site investigate works.

Requirements:

• Diploma in Civil Engineering or equivalent
• Minimum 15 years of experience in a Foreman and Junior Engineer role in foundation works with main contractors
• Familiar with LTA projects
• Knowledge of construction techniques, equipment and materials
• Good leadership skills and able to work independently

Job Highlights

- Institutional Sales in Crypto Mining

- Asia Coverage

- Well-known brands in the industry

Job Responsibilities

- Develop institutional business opportunities in Asia, in particular Singapore and Hong Kong SAR

- Develop strong relationships which lead to new investment in mining machines.

- Maintain existing and new institutional clients to broaden the customer base

- Contribute ideas for new products which will be suitable to the markets and clientele assigned

- Handle ad-hoc enquiries as required

Requirements

- Crypto mining practitioners or enthusiasts

- Prefer a minimum of 2 years of experience in institutional sales

- Good understanding of the risk appetite of institutional investors and experience in handling sophisticated institutional clients at a senior level

- Accurate, articulate, presentable and detail-oriented

- Good written and verbal communication capabilities in both English and Mandarin.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Store Design Assistant Manager / Manager, Up $6.5K

Duration: 12 Months Contract

Work Location: Bugis

Working Hours: 8.30AM - 5.45PM (Monday - Friday)

We are seeking a proactive and detail-oriented Assistant Manager / Manager for our Store Design team. As a key member of the team, you will be responsible for overseeing the design and layout of our stores, ensuring a seamless and visually appealing shopping experience for our customers. The ideal candidate will have a strong background in interior design, excellent project management skills, and a keen eye for aesthetics. Join our dynamic team and contribute to creating innovative and captivating store environments that reflect our brand identity.

Responsibilities:

• Prepare store design layout proposal and ensure consistency with global guideline
• Provide project execution to support for all APAC doors via design development, technical & specification drawings review, and materials tracking
• Lead communication with shopfitters, local affiliate retail leads, and regional and global brand stakeholders
• Assist in collaboration with IP on cost optimisation for design operationalisation
• Liaise with suppliers to provide creative/technical support for all regional production.
• Develop and strengthen vendor’s ability to meet Brand’s standards and expectations.
• Follow-up on project status and timeline control through project tracker update on on-going basis
• Manage collection of store opening photos and store completion close out form
• Work closely with Visual Merchandising team and other functions to ensure holistic store presentation
• Mentor junior designer to basics of store construction and improving design output

Deliverables:

• CAD drawings and visualisations with Vectorworks and Sketchup
• Photo reports via Microsoft 360, Adobe Illustrator and Photoshop
• Design communication via Microsoft Outlook, Wrike
• Fortnight compilation of design proposals for stakeholders review via Microsoft Excel
• Responsible for design project execution and quality control for all regional programs

Requirements:

• 4-6 Years of Retail Design experience, ideal in cosmetics or luxury segment
• Asia Pacific retail landscape familiarity or regional exposure

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client is a local incorporated shipping company and is expanding their team.

They are currently looking for a Fleet IT Application Manager to be part of their team.

Key responsibilities:

• Administer and maintain fleet management software solutions, including features for vessel ERP system, Crew management system & Fleet system integration.
• Collaborate with software developers to customize and enhance software to support fleet management operations.
• Collaborate with cross-functional teams to gather requirements and define software specifications.
• Monitor the performance of IT systems and networks on vessels, identifying and resolving technical issues promptly.
• Oversee the maintenance and management of the IT infrastructure supporting fleet operations, including servers, networks, hardware, and software.
• Ensure that IT systems are operational, secure, and compliant with industry standards.
• Implement and enforce cybersecurity measures to protect vessel IT systems and sensitive data from cyber threats.
• Collaborate with IT vendors and service providers to ensure the availability and reliability of IT system on vessels.
• Generate reports on IT performance, issues, and improvements for management.
• To ensure successful delivery of the Fleet project and IT activities to support the business IT requirements.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• At least 5 years' experience in developing and implementing major IT systems (preferrable Fleet, Shipping system), at least 3 years of which should be in a project management or project leadership role.
• Previous experience in managing IT operations in a maritime or shipping environment is highly preferred.
• Excellent problem-solving and communication skills.
• Strong leadership and project management abilities.
• Ability to work in a dynamic and remote maritime environment.
• Understanding of web services/API interface to various system
• Good communication & interpersonal skills with strong problem-solving skills.
• Experience working with overseas partners and stakeholders.

Interested candidate please send your CV to [email protected] or apply directly for a confidential discussion.

EA License no: 16S8066 | Reg no.: R21102437

Only successful candidates will be notified.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR Recruitment Trainee who can help support us through the next phase of the growth and development roadmap.

Responsibilities:

• Handle full spectrum of recruitment and talent acquisition matters
• Drive the recruitment process by actively sourcing for talent in various fields
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Develop connections and new business and relationship management sources with existing accounts
• Participate in networking and building relationships with business partners and jobseekers
• Ensure that the company's objectives and sales targets are met
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Cloud Engineer (Azure)

Responsibilities:

• Develop cloud infrastructure solutions which includes multi/hybrid cloud design and implementation.
• Manage teams in implementing cloud-native frameworks for enterprise infrastructure.
• Develop and implement best-in-class processes, metrics and practices.
• Design, operations, and support of private/public/hybrid cloud infrastructure including Security.
• Perform daily performance monitoring, analysis and maintenance.
• Ensuring the proposed cloud architectures and solutions are exhibit scalability, maintainability, performance, and security and compliant with client's standards.
• Provide needed technical and operation documentation.

Requirements:

• 6 years of experience in a technical role in the industry or equivalent experience.
• Deep technical expertise on Azure services and products.
• Experience in cloud-based deployment and management in IaaS, PaaS and SaaS environments.
• Experience in Azure, Cloud infra Security Experience and data security.
• Certified in Azure is desired.
• Experience in GCC and Cloud Native DevOps needed.
• Experience in implementing SHIP & HATS
• Advance scripting / coding skills for IaC (Terraform / Ansible) desirable.

This position is only open to candidates that is currently residing in Singapore. We regret to inform that only shortlisted candidates will be contacted.

about the company

Our client is a leading materials testing laboratories and solutions provider for a wide range of fields including construction, life sciences, environmental, energy, transportation etc. They’re now on a look out for a Quality Engineer/Manager to join their dynamic team.

about the job

• Implement, maintain and improve the quality management system (QMS)
• Drive quality improvements and proactive participation in continuous improvement and process improvement projects
• Represent our Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding
• Interact with clients & Accreditation Bodies and be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.
• Ensure buy-in to the effective implementation of our quality policies and procedure
• Manage scheduled internal audits across management system and technical disciplines
• Monitor laboratory test equipment for calibration currency and advise management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Manage external and internal proficiency testing programs and prepare compliance and improvement metrics as required.
• Write and review quality documentation and effective and efficient management of personal work schedules and timely generation of quality reports.

job requirement

• Diploma/Degree of Science or Engineering qualification.
• Minimum 2 years of managing quality management systems within a multi-discipline testing, inspection and certification environment
• Candidates with more experience (min 4 years) can be considered for the Quality Manager position.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analyzing proficiency test data.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

Job Responsibilities

• To conduct KYC/AML screening on Financial Institutions.
• Assess and analyse new and existing counterparties in accordance with the company's KYC policy (e,g. performs adverse news, sanctions, PEP, directorship, ownership identification, screening and monitoring);
• Provide KYC risk assessments;
• Document information to create and maintain audit trails in accordance with company's KYC policy;
• Work closely with legal and compliance, operations and other teams;
• Has the ability to operate with a limited level of direct supervision;
• Can exercise independence of judgement;
• Can demonstrate particular consideration for the Company's reputation; and
• Escalating and reporting issues in a timely manner.

Job Requirements

• Diploma or Bachelors’ degree with at least 3 years’ experience in name screening area.
• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player and good working attitude
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.