Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Support the reservations sales team and operations teams to ensure all key KPIs are met and maintained including conversion, abandoned call rate and quality assurance.
• Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly.
• Maintain accuracy of arrivals including billing, VIP status and other guest preferences.
• Maintain high level of performance within the reservations guest experience, including the support for the reservations and operations team.
• Ensure that a “RevPRO culture” is spread in the hotel, through regular liaison with operational and call centre teams.
• Manage rooming lists, corporate bookings, and crew blocks as required.

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Senior Sales Manager, Reactive

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

ABOUT THIS JOB  

At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately get into the markets and driving their marketing and trade execution. 

The Associate Director will lead a dynamic team of junior and mid-level researchers (comprising managers and executives) to manage and execute market research studies for our local and global clients. 

He/she should be recognized as having an expertise in quantitative market research. Well-versed and hands-on experience across all research solutions and statistical modelling techniques including (but not limiting to) brand equity/ health studies, shopper or U&A studies, segmentation, concept/product tests, customer experience and satisfaction studies. 

The position of Associate Director will be offered based on the years of experience and seniority of the candidate.  

Responsibilities 

As an Associate Director for Consumer Insights, your responsibilities and key expectations will include: 

Business Focus 

• Be accountable for the team's financial KPIs (both revenue and margin); continuously monitor actual versus budgeted performance and make interventions if needed. 

• Be an active business developer in generating opportunities with both new and existing clients. 

• Fluency in financial processes and in compliance with Nielsen IQ financial strategy and KPIs. 

• Be current with latest developments in market research and constantly suggest refinements to current processes and approaches. 

 Client Management

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative skill. 

• Lead and promote strategic conversations and meetings with clients, which result in business opportunities. 

• Further foster strategic clients’ relationship with aim to provide impactful solutions to clients’ business issues. 

• Drive overall client satisfaction to achieve high Net Promoter Score (NPS). 

Insights Delivery

• Familiar with the end-to-end process of the market research process. 

• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations. 

• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way. 

 Team Management 

• Inspiring the team and building good team culture with active engagement in driving team spirit. 

• Actively seek opportunities to create team diversity in background, opinion, and mindset. 

• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate. 

• Good team resource management leading to on time delivery & meeting quality expectations. 

• Assess, manage and develop talents including setting performance objectives and provide on-going feedback. 

GNOC Network Specialist/Associate – Global Operations

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

If you think you could support Visa as an GNOC Network Specialist/Associate we want to hear from you – together, let’s make Visa a great place to work.

The Work itself:

As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential Functions

The Skills You Bring:

• Understanding of customer topology and potential work-around scenarios to mitigate client impact.
• Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.   
• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.
• Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.
• Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.
• Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.
• In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• Base up to $2800 depending on experience
• AWS & Variable bonus provided
• Location: Woodlands
• Mon – Friday 8.30am to 5.30pm, Saturday 8.30am to 12.30pm

The client's expertise lies in industrial refrigeration systems. They are expanding and actively looking for new talent to join their team.

Responsibilities:

• Keep detailed records of modifications and updates to drawings.
• Generate Mechanical and Electrical (M&E) drawings.
• Support Project Departments with various project administration responsibilities.
• Undertake assigned administrative tasks as needed.

Requirements:

• Possess a minimum of 1 year of experience in the relevant field.
• Demonstrate strong interpersonal skills, initiative, and a positive work attitude.
• Experience in using BIM / AutoCAD

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

Responsibilities:

- Managing daily IT operation in office.

- Provide strong leadership and guidance to the IT team.

- Effectively communicate technical information to both technical and non-technical stakeholders.

- Demonstrate strong project management skills, including planning, organizing, and controlling project activities.

- Analyze complex technical issues and provide effective solutions.

- Troubleshoot and resolve IT-related problems.

- Foster a culture of teamwork and collaboration.

- Develop and implement IT strategies aligned with organizational goals.

- Make informed and timely decisions based on available information.

- Prioritize tasks and allocate resources efficiently.

- Stay informed about cybersecurity threats and implement measures to protect IT systems.

- Ensure compliance with data protection and privacy regulations.

- Develop and maintain disaster recovery plans to ensure business continuity in the event of IT disruptions

Requirements:

· Minimum of 3 years of hands-on experience in a similar position

· Effective communication skills to liaise with team members, end--user and vendors

· Possess a solid understanding of IT infrastructure, server setup, networks troubleshooting, systems, and security.

· Possesses good leadership and teamwork abilities (Provide guidance, support, and mentorship to team members.）

· Proficiency in both Mandarin and English, encompassing writing, listening, and speaking, is essential due to the need to engage with clients in China.

IT办公室主管

职位描述：

· 管理日常IT办公室运作。

· 为IT团队提供强有力的领导和指导。

· 有效地向技术和非技术干系人传达技术信息。

· 展示强大的项目管理技能，包括计划、组织和控制项目活动。

· 分析复杂的技术问题并提供有效的解决方案。

· 解决和排除IT相关的问题。

· 培养团队合作和协作的文化。

· 制定并实施与组织目标一致的IT战略。

· 根据现有信息做出明智和及时的决策。

· 有效地优先处理任务并分配资源。

· 了解网络安全威胁并采取措施保护IT系统。

· 确保符合数据保护和隐私法规。

· 制定并维护灾难恢复计划，确保在IT中断事件发生时业务连续性

职位要求：

· 在类似职位上拥有至少3年的实际工作经验。

· 具有与团队成员、最终用户和供应商联络的有效沟通技能。

· 具备扎实的IT基础设施、服务器设置、网络故障排除、系统和安全方面的理解。

· 具备良好的领导和团队合作能力。

· 为团队成员提供指导、支持和指导。

· 具备中英文写作、听力和口语能力，因需要与中国客户进行交流。

Responsibilities:

• Able to handle over-the-counter transactions in an efficient and accurate manner.
• Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
• Prospect and introduce customers to the Bank's products and services.
• Educate and migrate customers to use digital platform.
• Manage customer wait time and service level.
• Manage customer negative impact and complaints.

Operations & Financial

• Perform all banking activities in accordance with the Bank's regulatory requirement.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed.

Requirements:

• Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
• Highly adaptable and ability to deal with ambiguity.
• Experience in delivering customer journeys, and digital features
• Adept at use of data to drive productivity and performance.
• Willing to work on weekends
• Training will be provided

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Location: Tanjong Pagar

Salary: $3000 - $4000 (Based on experience)

Working days: Monday to Friday

【Responsibilities】

1. Oversee the content and style of the affiliated forum website.

2. Manage and optimize the placement of paid advertisements through various channels.

3. Handle channel data analytics, monitoring, and advertising account operations.

4. Conduct innovative research for affiliated projects and implement them effectively.

5. Manage other website operational tasks.

【Qualifications】

· Bachelor's degree with proficiency in English (minimum CET-4), and 1-3 years of experience in website operations.

· Strong interest in the internet forum industry with excellent learning and analytical abilities.

· Optimistic, proactive, and willing to explore new ideas.

· Comfortable working with computers, sedentary, resilient to stress, and able to withstand pressure.

· Strong desire for financial success, a spirit of hard work and challenge, loyalty, and good character.

· Proficiency in both Mandarin and English, writing, listening, and speaking.

网站运营人员

地点： 丹戎巴葛

月薪： $3000 – $4000 (根据经验)

工作日：星期一 至 五

岗位职责

1、负责所属论坛网站，把控咨询内容和风格；

2、负责付费广告渠道的投放以及优化；

3、负责渠道数据统计、监控以及广告账户操作；

4、负责所属项目创新研究及落地实施；

5、负责其他网站运营事务。

【任职要求】

· 本科学历，英语四级以上,有1-3年网站运营经验者；

· 对互联网论坛行业有强烈的兴趣，有较强的学习能力及分析能力；

· 乐观、积极、乐于尝试新鲜事物。

· 喜欢与电脑打交道，不爱动，坐的住，抗压能力强；

· 有强烈赚钱欲望，有奋斗精神，挑战精神，忠诚，人品好！

· 精通华语和英语，写作、听力和口语。

Roles and Responsibilities:

• Good experience in a technical operations role for an enterprise Microsoft Exchange environment

• In-depth understanding and working knowledge of various versions of MS Exchange 2010/ 2013/2016 and Office 365.

• Knowledge and Troubleshooting abilities on Roles and Services of Exchange 2010, High availability (DAG), Public Folder Management, Messaging Policies and Compliance, Configuring Reporting and Logging, Permissions.

• Deep understanding of Exchange 2010 & 2013 hybrid architecture and migration experience from on-premises exchange 2010 message system to Office 365.

• Demonstrated experience with Windows Server Operating systems – 2012 & 2016.

• Willingness to Learn Azure.

• Possess strong analytical and problem-solving skills.

Company Overview:

HTELite is a leading education center that specializes in preparing students for standardized tests and entry exams for both local and international schools. We are committed to providing personalized guidance and creating a professional yet informal learning environment where students and employees feel safe. Our goal is to be a gateway to academic success and help students reach their full potential.

Core Values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job Description:

We are seeking enthusiastic English teachers with a minimum of 3 years of experience in the education field. Familiarity with the British and American curriculum is highly desirable. The ideal candidate should possess qualities such as perseverance, dedication, and flexibility.

Important note: we are only inviting full time applicants.

Responsibilities:

• Adapt teaching methodologies to cater to individual student needs.
• Engage and motivate students through interactive and dynamic teaching methods.
• Demonstrate proactive behavior and show initiative in the classroom.
• Maintain punctuality and excellent time management skills.
• Exhibit strong communication and problem-solving skills.
• Develop lesson plans and customize them based on students' requirements.
• Provide written feedback on student progress.
• Create and enhance curriculum materials.
• Identify and address learning obstacles.
• Supervise students during peak hours.
• Perform other ad hoc tasks as required.

Requirements:

• Bachelor's degree as a minimum educational qualification.
• A minimum of 3 years of teaching experience. Master's or Ph.D. degree in a Linguistics-related field is an advantage.
• Understanding of the concept of tuition centers as an education and service-oriented industry, prioritizing individual student needs.
• Willingness to work flexible hours, including evenings, weekends, and daytime during peak periods.

Work Schedule:

• Five or six working days per week, based on candidate availability.
• Operation hours: 09:00 to 20:00

Note: Schedule may be subject to change during school breaks and public holidays.

Job Benefits:

At HTELite, we value the hard work and dedication of our teachers. In addition to a competitive monthly salary ranging from 5,000 SGD to 7,000 SGD based on experience and qualifications, we offer the following benefits:

• Attractive incentive programs for full-time teachers.
• Opportunities for career growth and advancement.
• A friendly and supportive working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore.

Application Process:

Interested applicants are requested to submit a detailed CV, including current and expected salary, along with a recent photograph to [email protected].

Please note that only shortlisted candidates will be contacted.

We look forward to receiving your application and exploring the opportunity to work together in achieving our mission of providing exceptional education to students.

Job Description

As a geospatial analyst, some day-to-day tasks include:

• Preparing input data for AI models
• Developing and automating GIS processes
• Researching into remote sensing technology and methods
• Researching into carbon markets and carbon accounting methods
• Developing bespoke AI models, post-processing and analyzing results
• Presenting insights to clients

Job Requirements

• Vector manipulation using GIS software (ArcGIS/QGIS)
• Coding skills, preferably Python or R
• Experience with remote sensing is a plus
• Interest in learning AI
• Interest in tackling environmental and conservation issues; knowledge in carbon markets and nature-based solutions is a plus

Job Description

• greet and lead the guests to their seats
• serve food & beverage according to the guests orders efficiently
• assist in table set-up and proper handling of equipment
• monitor the quality of all food & beverage items served
• present the menu, make recommendations and push restaurant sales
• attend to the guest complaints and refer the issues to superior so that service recovery can be done immediately.

Job Requirement

• Service-oriented and positive attitude
• Good team player
• Able to work shifts including weekends and public holidays

Job Description:

1. Data entry for AP Invoice and Payment in accounting system

2. Data entry for Journal Entries in accounting system

3. Perform reconciliation of bank and supplier statements

4. Handle general administrative work & other related duties

5. Assist in any ad-hoc assignments

Requirements:

1. Diploma in Accountancy / LCCI or equivalent

2. Preferably with 3 years relevant working experience

3. Hands on experience in using Accounting System application.

4. Experience in using Dynamic 365 is an advantage but not essential

5. Proficient in MS office

6. Meticulous, Organized and a Team Player

7. Understanding and Experience in full set accounting

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]
Reg No. R1875181
Triton AI Pte Ltd
License no. 21C0661

• Salary up to $5,000 with bonus
• Experience in Full account ledger

• To lead a group of Production Technicians in the safe and smooth running of the production.
• To assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost-efficiency.
• To troubleshoot plant/equipment/quality issues and recommend counter-measures.
• To monitor and ensure plant equipment integrity and reliability.
• To assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• To train and develop team members.

• Applicants should possess a Degree in Chemical Engineering or its equivalent
• Applicants should have knowledge of process control and troubleshooting, and hands-on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, ability to take the pressure, and able to communicate well with other

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,300 with AWS + Bonus
• Chemical Manufacturing Plant, Jurong Island
• Transport Provided at the designated area
• 12 Hours shift role (8am - 8pm/ 8pm - 8am)

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission is to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Specialist After Sales
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy for a Specialist After Sales. The successful candidate will be managing the After Sales administration and operations related matters pertaining to After Sales Warranty, Assistance, Maintenance and Vehicle Pick-up & Delivery Services from a dealer perspective, and collaborating closely with our stakeholders (i.e. importer and partner Porsche Service Centre).

• Handling After Sales administration and operations related matters, including services authentication by reviewing invoices and supporting documents (i.e. servicing records, vehicle Log Card) provided by our partner Porsche Service Centre, raising purchase requisitions, and processing invoices for Finance payment.
• Investigating and following up with stakeholders regarding any abnormal or exceptional billings of services provided, and ensuring prompt resolution of all cases.
• Managing vehicle pick-up and delivery services with our appointed operations team, ensuring strict adherence to standard procedures for the efficiency and safety of our customers’ vehicles.
• Collaborate with the appointed operations team to provide a positive customer interaction, upholding the Porsche standard of quality customer experience.
• Setting up the after sales module within the Dealer Management System (DMS) and ensuring the maintenance of customer and vehicle records in the system.

• Diploma in Business Administration, Finance, Engineering, or related fields
• 3 years of relevant working experience, preferably in the Automotive industry
• A team player with excellent communication, innovation, and analytical skills
• Self-driven, proactive and possess a learning attitude
• Proficient in Microsoft Excel

Data Entry

-Manage / download footage

-Any other task that assigned by supervisor in admin for project support

Requirement :

• Minimum GCE ‘N’ , 'O' level or equivalent

• An eye for details

• Familiar with Microsoft Offices (Words, Excel , Power Point )

• Fresh can apply as training will be provided

Job Responsibilities:

• Develop, test, deploy, and maintain APP and systems integrations required for the operation.
• Ensure best practices are used throughout the software development life cycle.
• Actively participate in all aspects of the software development process.
• Collaborate with other software engineers, business analysts and software architects to plan, design, develop, test, and maintain the APP.
• Participate in peer-reviews of solution designs and related code.
• Deploy systems to production and provide post-implementation support.
• Analyse and resolve technical and application problems.
• Provide maintenance support to customers by investigating and rectifying reported systems shortcomings.
• Understand the interdependencies of the services (application, system, and database) and able to pin-point problem areas accurately to improve overall efficiency.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Adhere to high-quality development principles while delivering solutions on-time.
• Keep up to date on the latest industry trends in the mobile and web technologies.
• Perform other duties as assigned.

Qualifications and Profile:

Mandatory

• Degree in Computer Science or equivalent.
• Proficient in React Native (Javascript/Typescript) and Android (Java) or iOS (Objective C/Swift).
• Knowledge of UI/UX design principles.
• Proficient in iOS & Android frameworks such as Core Data, Core Animation, etc.
• Familiarity with continuous integration through Jenkins.
• Familiarity with code versioning tools such as Git.
• Familiarity with web Services / Application Program Interfaces – JSON, XML.
• Familiarity with RESTful APIs.
• A knack for benchmarking and optimization.
• Proficient in object-oriented methodologies, design patterns, data structures, algorithms, and quality coding skills.
• Be able to address issues fast and authoritatively, excellent debugging skills.
• Have working domain knowledge in the Fintech, Crypto and Trading field.

Good to Have

• Experience with WebSocket.
• Knowledge of UI/UX design principles.
• Understanding type safe javascript or typescript.
• Knowledge of micro-service design development.
• Experience in web app development.
• Having working experience within the trading, financial, crypto industry is preferred.
• Having domain knowledge in blockchain technologies, capital markets technology and financial payments technology would be advantageous.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

To be responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations.

To oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

To Design strategy and set goals for growth

To Control budgets and optimize expenses

To Ensure employees are motivated and productive

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661