• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

About Us:

4e Exchange is a globally leading financial derivatives trading platform, offering diverse financial trading services and products. With a team possessing rich industry experience and advanced technological support, 4e Exchange is able to provide users with comprehensive solutions for fiat and digital asset trading.

Website: https://www.eeee.com/zh_CN

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Responsibilities

• Create visual design work related to the marketing spokesperson program, and promote the company's branding and marketing strategy by producing high-quality creative assets.
• Responsible for graphic design on marketing communication channels such as the main site, TV, offline activities as well as on external platforms.
• Responsible for providing an end-to-end solution package that includes but isn't limited to project creation, intra-team collaboration, cross-team communication, vendor management, and execution to ensure delivery on time and up to standard.
  
  

• Bachelor's or above ideally in Graphic Design, Fine Arts or a relevant field.
• A demonstrated history of working on international projects with experience in marketing, branding or a relevant sector preferred.
• Solid collaboration skills, able to grasp design needs accurately and deliver projects on time.
• Excellent sense of style, have a good understanding of graphics, trends and innovation with attention to detail.
• Detailed-oriented, adaptable to changes, able to work in a fast-paced environment and manage multiple projects simultaneously.
• A portfolio that showcases high quality designs.

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing and promotional activities alongside other related digital marketing activities. Being a high-growth company, we are looking for a candidate who is a passionate strong self-starter to manage regional markets’ (Malaysia) marketing needs.

Join us for this internship opportunity to gain regional exposure as you manage overseas markets and grow your skillset in Digital Marketing as you take ownership of your work – all while having the opportunity to experience the dynamism of a high growth start-up environment.

Responsibilities of a Digital Marketing Intern includes but are not limited to:

• Support in the execution of e-commerce digital projects
• Spearhead the communication and coordination of influencer marketing activities
• Foster strong relationships with media and influencers for periodic mass activation
• Maintenance and optimization of social media accounts
• Creative thinking and development of new designs and concepts for ads
• Perform competitive market analysis and research
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business, or a similar field
• Passionate storyteller to effectively communicate the brand’s story
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Keen interest in e-commerce and digital marketing
• Team player with an ability to work independently under pressure
• MS office proficiency preferred
• Familiarity and experience with social media and/or influencer marketing will be a plus
• Preference will be given to candidates looking for a 6 month internship

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

As a Material Planner in the data center, you will play a pivotal role in ensuring the seamless flow of materials and resources required for efficient data center operations. Your responsibilities will include material planning, daily coordination, ground material checks, system verification, and supporting team supervisors in material tracking processes. This role demands a detail-oriented individual with strong organizational and communication skills, capable of managing logistics in a dynamic and fast-paced environment.

Key Responsibilities:

Material Planning:

- Strategize and execute material procurement plans in alignment with operational requirements and forecasted volumes of incoming racks and machine trays to ensure timely availability of hardwares.

Daily Coordination:

- Coordinate daily logistics activities, including but not limited to shipping, receiving, and internal material movements.

- Work closely with cross-functional teams to address any logistical challenges and ensure on-time delivery of materials.

Systematic Tracking:

- Collaborate with the supervisor to maintain accurate records and track all incoming materials within the system, enabling seamless monitoring and availability for deployment.

- Oversee quality control measures to identify and rectify discrepancies promptly.

- Conduct regular ground material checks to verify the accuracy and condition of incoming shipments, including racks, machine trays, and cables.

Order Management:

- Manage and process orders for hardware racks, machine trays, cables, and related materials, ensuring timely procurement and delivery to meet project timelines.

- Address any issues related to tracking systems promptly and efficiently.

- Monitor lead times and communicate effectively with vendors to prevent delays in hardware delivery.

Metrics Management:

- Overlook the build SLAs and alert the supervisors / team on any potential issues / misses.

Supporting Supervisor and team members:

- Assist the team supervisor by providing necessary data, reports, and insights into material availability, status, and forecasts, aiding in informed decision-making.

- Collaborate with management to optimize logistics processes and enhance overall efficiency.

Requirements:

- Proven experience in logistics, material planning, or coordination roles - 3yrs of experience.

- Strong understanding of inventory management, systems and software - SAP, JDA, Excel.

- Past experience with data center hardware, equipment, and related components is a bonus.

- Strong organizational abilities to manage multiple tasks, prioritize effectively, and ensure timely completion in a fast-paced environment.

- Strong communication skills to liaise with vendors, internal teams, and stakeholders effectively.

- Meticulous attention to detail during material inspections and tracking to guarantee quality and accuracy.

- Ability to identify and resolve logistics-related issues promptly to minimize disruptions in material flow.

- Proficiency in excel and microsoft office is a must.

Key Job responsibilities

- Performs machine & process setup

- Perform Troubleshooting and maintenance of wire bonder and die attach machines

- Maintain a good machine Uptime

- Ensure the quality product is manufactured on schedule within the customer’s requirement

- Work with Cross functional Departments to resolve safety, quality and productivity related issue and improvement.

- Manage the logistic for parts so as to sustain production line.

- Support any ad-hoc duties.

Required Experience :

- Processed basic technical knowledge in machine repair and troubleshooting.

- Minimum 2 year experience in mass production / engineering environment

- Preferably with 2 year hand on experience in repair and troubleshooting of following machines :

Esec Die Attach/wire bonder

ASM Die Attach/wire bonder

DISCO Wafer Saw

Qualification

- Diploma / Nitec/ ITE in mechanical / Electrical / Electronic Engineering

• Expansion headcount
• Opportunity for growth
• Leadership opportunity

A financial services client is looking for a Treasury Director to join the team.

Reporting into the Group Treasurer, you will oversee a team of junior treasurers; overseeing the daily treasury activities. This includes cash management, liquidity management, treasury risk and management reporting. As the business is looking to expand, the Treasury Director will also work with the Group Treasurer for any projects relating to treasury risk, policies.

The ideal candidate should have at least 15 years relevant treasury management experience within financial services. Strong leadership skills, ability to challenge difficult situations, good stakeholder management skills and communication skills a pre-requisite for the role.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No.: R1987809

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

• Established bank
• Broad exposure
• Opportunity for growth

A leading corporate bank is seeking a Assistant Manager/Manager, Credit Reviewer to join the team.

You will be required to perform credit review of the bank’s credit assets covering the APAC region. Perform annual risk assessment activities and audit planning together with key internal stakeholders. Reporting on key risk issues/controls for the business, monitor and follow up on auditees’ corrective actions according to the regulator’s recommendations. Coach junior team members in their credit review work.

The ideal candidate should have at least 5 years relevant experience in credit risk analysis, credit review, credit control with a banking background. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No.: R1987809

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

KPI

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.
• Be the main person to manage all assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Manages through subordinate managers and professionals in larger groups of moderate complexity.
• Give input into developing budget.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Performs ad hoc duties as assigned by Supervisors.
• Develops and maintains outside vendor and service provider relationships.

Requirements

• Min O Level
• 1 to 2 years relevant work experience (car rental)
• Valid Class 3 License
• MS Office proficiency
• Team player, motivated and able to work well under pressure.
• Must be contactable by means of hand phone at any time including weekend and public holidays.
• Ability to handle key customer account

Responsibilities:

• Maintain Customer focus on all times and answering to customers’ enquiries (e-mails phone and fax) using the Best Practice guidelines.
• Work within agreed service levels, striving to exceed customer expectations wherever possible.
• Work closely with Strategic Sales in meeting customers’ order fulfilment and achieving on-time delivery KPI.
• Establish and maintain an ongoing sales funnel of existing customers, striving to exceed customer expectations wherever possible.
• Meeting up with new customer in fostering customer relationship and to render better service quality.
• Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary
• Resolve and/or escalate issue in a timely fashion.
• Development of self by: developing customer service skills, learning about customers’ procurement functions and innovative solutions and products.

Requirements:

• Min Diploma in Business or related studies.
• Minimum 3 years’ related work experience is required.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

• Leading Insurance Firm
• Head Office role
• Excellent exposure

An established insurance firm is seeking a Manager/AVP Internal Auditor to join the team.

You will cover Business Operations Audit, working with key stakeholders to develop audit procedures, audit strategy and manage audit planning and resources for the business unit. You will lead the front as a business advisory towards the business unit regarding risk and control awareness and advising the business units on risk, controls and regulatory issues which would affect controls.

The ideal candidate comes with at least 5-6 years Insurance/financial services audit background with good understanding of risk and controls. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners. Candidates from the Big 4 Consultancy Firms are welcome to apply.

Look forward to hearing back, thank you.

Interested parties please get in touch with Rachel Lim via [email protected] for a confidential discussion.

Reg No.: R1987809

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Job duties:

• Tabulating accurate heat load and piping schematics results
• Preparation of quotations and technical data
• Co-ordinating and processing of documents, assist customer inquiries
• Supporting the sales team in other administrative tasks

Job Requirements

• Nitec/Diploma in engineering
• Strong sense of urgency
• Willing and able to work well in a team
• Computer Literacy skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

RESPONSIBILITIES

• Handles AP & AR functions & GL entry & reconciliation & Petty cash
• Handles project site accounting
• Assist the related tax and audit
• Support month end closing of the books for responsible project account
• Support preparation of various weekly and monthly reports
• Assist in ad-hoc assignments as assigned

REQUIREMENT:

• Min. Diploma in Accountancy with min 2 year’s relevant experience
• Proficient in Excel and some ERP experience
• This is a 1 year contract role, subject to extension. Candidate must be willing to accept the 1 year contract arrangement.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Handling full set of accounts and General Ledger functions.
• Review all invoices, billings and receipts. Monitor the ageing report and follow up promptly.
• Prepare monthly financial reports for management purposes, reconciliation, month end closing and maintenance of fixed asset register.
• Responsible for variance analysis, annual budgeting and forecasting.
• Income Tax computation and GST returns.
• Cash Management.
• Liaise with internal and external auditors.
• Reporting to the Accountant.

Requirements:

• Diploma in Accountancy or equivalent.
• Minimum 2 years of relevant full sets & GL experience.
• Able to work in fast pace environment and meet tight deadlines.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: $3,800 - $4,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L755W953 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

-Order supplies to stock inventory appropriately

-Verify and endorse all incoming products & raw materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Role and Responsibilities:

• Manage a team of System Operation/Maintenance Support based in various locations.
• Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
• Advise and guide existing and new team members on SAP Treasury.
• Monitor and track support team performance.
• Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore.
• Escalate and track system defect with service providers and SAP.
• Review and approve internal documentation.

Requirements:

• Min. 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S/4 HANA.
• Solid SAP foundations with SAP FICO experience.
• Prior experience in handling support and application management support for a vendor or an in-house system integrator.
• Team leadership skills, ability to promote a sharing and learning culture across members.
• Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
• Ability to correctly understand business requirements and recommend optimal solutions.
• Problem solving oriented and able to articulate various solutions with pros and cons.
• Ability to work under tight timelines.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• Career progression
• Growth stage firm
• Start up culture

A banking client is seeking a Country Head, Financial Planning & Analysis to join the team.

Reporting into the CFO, the Head of FP&A will drive the bank’s financial planning, forecasting, budgeting analysis activities. As a senior member of the Finance team, you will work closely with important stakeholders in the business to perform for the role. Develop financial plans to support the business’ investment plans and participate in new product launches from a finance perspective.

The ideal candidate should have at least 8-10 years relevant finance experience within banking. Passionate and driven, ability to work independently. Strong leadership skills, communication skills a pre-requisite for the role.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No.: R1987809

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Responsibilities

• Develop and execute the company’s regional business strategies in order to attain the goals of the board and shareholders
• Provide strategic advice for overseas market to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems
• Act as the public speaker and public relations representative of the company in ways that strengthen its profile
• Analyze country to country cross boarder situations and occurrences and provide solutions to ensure company growth and sales and marketing strategies

Requirements and skills

• Proven experience as Regional Director or Directro incharge of overseas market position in geoscience engeering or geotechnical engeering and desgin industry.
• Demonstrable experience in developing strategic and business plans
• Thorough knowledge of market changes and forces that influence the company
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

The Senior Associate works with our private equity investment team to help with sourcing, evaluating, executing, and managing private equity investments. The Senior Associate will work closely with senior Novo Tellus management, portfolio companies, and external advisors to create and execute value creation strategies.

Key responsibilities include:

· Conducting market research, financial analysis, valuation, and due diligence on potential investment opportunities

· Evaluating and writing industry theme papers and company strategy and business plans

· Preparing investment memos, financial models, and deal presentations for internal and external stakeholders

· Supporting deal execution, negotiation, and closing processes

· Monitoring and reporting on the performance of portfolio companies and assisting with strategic initiatives, operational improvements, and exit planning

· Developing and maintaining strong relationships with industry players, intermediaries, and co-investors

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

Job Purpose

As a Quoting Associate, you will be responsible for completing quotation requests in a professional, accurate and timely manner to our customers.

 Key Responsibilities

• Identify products requested by customers in LGC Standards catalogue by having an in depth of product specifications.
• Prepare all quotes for products in LGC Standards catalogue
• Input quotations in database: including Customer Profile, pricing, availability, minimum order quantities, payment terms, and shipping requirements
• Prepare and manage timelines of assigned quotation requests
• Follow up with quote requests
• Collaborate with marketing to support the executions for promotions and campaigns.

1. Work with our Success Network Leader to support sales targets for Customer Outcomes
2. Work with our Program Governance and ACE Leaders on key initiatives to support the Success Network ecosystem build
3. Management and communications plan to support new Partner Program Requirements
4. Management of executive calendars and executive briefing documents
5. Support of partner marketing and communications activities
6. Operational activities including biweekly reporting, QBRs, and All Hands meetings by coordinating the reporting across the team, supporting slideware creation, and coordinating guest speakers

Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership