• 5+ years of technical hands-on experience.
• L3/L4 network support for R&S, Security, Wireless, MPLS
• Experience with next generation firewall technology (Palo Alto, Check Point, Fortinet, etc.) desirable
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Excellent communication skills since this role will require regular interaction with clients
• Responsible for network and security operational support.

Experience must from Banking or Finance Industry

# The position demands natural intellectual curiosity and is a demanding role that typically requires strong communication skills, Able to handle multiple research assignments simultaneously, generating creative research ideas and ability to write clear and concise research notes

Key Responsibilities:

• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handling ad hoc client requests, often to deadlines

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience
• Min 5to 7 years experience
• Work well under pressure, as daily news flow and unplanned projects arise frequently.

Send your Cv to [email protected]

COMPANY DESCRIPTION

The Youth Development Centre reaches out to latch-key young people from low to middle income families to guide them towards a more purposeful life.

As an outreach centre, the staff and volunteers engage the youth with a variety of sports, music and social activities to impart life skills that will help them build a strong foundation for their future.

The centre also has organised activities such as Arts & Crafts workshops, music classes to various sporting activities to engage the youth. Guest speakers who are accomplished and have excelled in their area of expertise are occasionally invited to conduct training and interactive activities for the young people.

We also function as a drop-in centre to provide young people in the community with a safe and conducive place to study. The youths that visit the centre mostly live or study in the Kallang or Geylang Bahru area.

With a holistic programme, Youth Development Centre aims to bring out the young people's leadership qualities and hone their life skills so as to empower them to live their dreams and contribute to society.

RESPONSIBILITIES

About the job

As a case worker (contractual position) at YDC for Child Access Service (CAS), you will be part of a dynamic and passionate team in working with children and families. We work towards breaking barriers, rebuilding ties and reunification of families.

Key Responsibilities

• Responsible for providing Supervised Facilitated Access and Supervised Handover services for clients as per MSF requirements
• Schedule and organize child access/handover sessions as per case requirements
• Closely observe and monitor interactions during access service and identify issues that may hinder reunification
• Prepare progress report for submission to MSF CPO as scheduled or when requested
• Work with TSA clinical team to plan and implement effective counselling or programme for developing of necessary skills for reunification.
• Provide professional support to CAS by undertaking administrative task, sharing information and responding to queries.

Bachelor Degree in Social Work or a related field

Job Requirements

• Keen to work in children and youth sector
• A good communicator
• Work in collaboration with the team
• Have strong conflict and interpersonal skills

Working Hours

5 days work week. Required to work during weekends and flexibility in working schedule

Work Location

The Salvation Army Children and Youth Group - Youth Development Centre

Address: 65 Kallang Bahru, #01-305. Singapore 330065

Website: https://www.salvationarmy.org.sg/

Roles & Responsibilities

• Will be accompanied by Driver Attendant on route.
• Strictly adhere to regulations and safety standards
• Must have Construction site experience
• Must follow common safety regulations at Plant & site
• Able to work at any location and shift include night shift
• duties as assigned by managers or supervisors.
• Able to work on sunday when required

Job Requirements:

• Possess Singapore Driving License Class 4
• Accident Free Record
• Minimum 2 Years and above Experience in related
• Willing to Work OT

We are an independent locally owned small animal practice with some exotic cases; which allows for great case continuity and builds positive relationships with our loyal clients. We are proud to have established ourselves within our local community for the past 4 years, and look to grow the team & reach with our 2nd branch at Holland Grove.

We offer hospital facilities with a fully equipped operating theatre that supports orthopaedic surgeries, the latest diagnostic imaging technology with digital x-ray, CT scan, fluoroscopy, Ultrasound scanner with Colour Doppler, IDEXX in-house laboratory for rapid diagnosis.

Our Offer

• Salary negotiable depending on ability and experience.
• Possibility of associateship or partnership in the future.
• Work pattern is 4 x 8-hour weekday shifts & 1, 8-hour weekend shift – need a customized schedule for your kids? Let us talk about it, we are flexible.
• Choice of working at either Opal Crescent or Holland Grove
• Strong support & paid continuing education (CE)
• The opportunity to work on almost any condition or species with maximum support
• We are veterinarian owned & run, and strive to provide a work environment for every team member to succeed.

Benefits

We believe that our team are fundamental to the success of our business. We strive to invest in our team members, premises and environment.

• Positive work/life balance - Your birthday off, fixed schedules among other benefits
• Paid CE and allowances
• yearly pay reviews
• Highly discounted veterinary fees
• Regular company team bonding events and outings
• Supportive and mentoring working environment with a fun, dedicated team
• Career progression reviews and targets – practice & grow in the veterinary field you are passionate about.

Applicant Requirements

The ideal candidate will be confident with above average communication skills. All applicants must be AVS registered. We welcome certificate holders and encourage the development of special interests.

We are looking for a kind, willing veterinary surgeon who works well in a team regardless of amount of experience.

To apply for the position please email your CV to [email protected]

Responsibilities:

• Lead all financial reporting and accounting operations for Singapore entities, ensuring comprehensive coverage.
• Ensure prompt submission of management and statutory financial reports, accompanied by thorough financial analysis.
• Oversee cash flow planning and manage bank-related matters effectively.
• Coordinate budgeting and forecasting exercises to optimize financial performance.
• Develop and implement policies and processes to adapt to evolving business activities, ensuring robust control measures.
• Ensure compliance with statutory, tax, and regulatory requirements, including Ministry of Law guidelines such as PSPM, ROP & AML.
• Manage annual insurance renewal and coverage arrangements.
• Liaise with banks, external auditors, tax consultants, and corporate secretarial agents.
• Setup new entities and strategize accounting structures.

Requirements:

• Posses Degree in Accountancy, ACCA or CPA qualification
• Minimum 10 years of relevant working experience
• Analytical, meticulous and a strong communicator

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Roles and Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil.
• LTA, MRT & Viaduct Experience would be good.

Research in Banking and finance Industry

# The position demands natural intellectual curiosity and is a demanding role that typically requires strong communication skills, Able to handle multiple research assignments simultaneously, generating creative research ideas and ability to write clear and concise research notes

Key Responsibilities:

• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handling ad hoc client requests, often to deadlines

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience
• Min 5 to 7 years experience
• The ideal candidate will also need to be able to prioritize and work well under pressure, as daily news flow and unplanned projects arise frequently.

Send your resume to [email protected]

✓ F&B and Catering Industry

✓ Attractive Basic + Commission

✓ Location: Little India

✓ Office Hours

Job Description

• Market Research
• Lead Generation
• Client Relation Building
• Client Proposal
• Sales Negotiation
• Market Expansion

Requirements

• Bachelor Degree in Business
• Good communication and presentation skill

How to Contact us

Interested applicants may send in your CV by clicking "apply"

EA License No: 16C8443

EA Personnel Name: Melody Sim
EA Personnel No: R2095899

Job Description

APAC Senior Application Consultant , Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position. Part-time positions also available.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Lead/Drive Capex reduction/optimization projects by working with sites and central function teams

• Setup Monthly Capex Reduction forum / Grassroot forum to track progress and seek for more savings opportunities
• Ensure all savings being documented in Ticket system
• Create and maintain Overall AT capex Saving Tableau dashboard
• Identify, advocate & share Best known Methods / practices across the network
• Help establish, define & communicate targets for sites & network teams
• Drive transition from MICAP to CALM and establish/improve the business processes towards capital reduction efforts
• Update status documentation (Weekly report, Newsletter)
• Compute Capex spend profile
• Collaborate with multifunctional site & central teams of Procurement, engineering, manufacturing, Planning, Finance, Facilities, Automation, Logistics & others, to identify & track capital reduction efforts
• Document, Track & communicate Improvement Initiatives on a regular cadence
• Report out Capital Savings performance to plan on a weekly basis, through dashboard (such as Tableau) and Playbook Updates
• Chair monthly forum with all stakeholders (including Leadership) to communicate on the program status
• Escalate, in a timely and an appropriate manner, any issues or roadblocks to supervisor and other leaders
• Provide clear direction to sites on timelines and details to capture applicable savings projects
• Provide recommendations through clear, logical & data-driven information to be used in any decision-making process
• Keep abreast with continually changing business plans and roadmaps that affect site equipment requirements

Education & Experience

• Bachelor’s Degree in Engineering, or an equivalent science degree.
• Minimum of 3 years of experience in Semiconductor Engineering, Planning or equivalent operations.
• Required Skills / Qualifications
• Maintain Knowledge of Semiconductor Back End Process Areas & keep abreast of Equipment (Tool of Record) being used
• Understand (or be willing to learn) planning systems such as MICAP, CALM, CSM, ADCS etc., and documentation systems (Tickets, SAP Fiori) relevant to capital spending & reduction
• Lead without authority and help resolve conflicts between different groups as needed. Negotiate and defuse stressful situations to achieve optimal outcomes for Micron.
• Demonstrate strong problem-solving & data validation skills to align network issues and standardize calculation methodologies across the network
• Demonstrate additional soft skills such as dealing with ambiguity, ability to work both independently & in a team environment, responsiveness & exceptional customer focus.
• Strong written and verbal communication skills.
• The willingness to work flexible hours and travel as required

• Collaborate with the Campaign Marketing team to conceptualize and design engaging marketing materials for customer value management and lifecycle marketing campaigns across customer touchpoints.
• Develop visually compelling assets including emails, landing pages, social media graphics, print collateral, and more, that resonate with our existing customer base.
• Ensure consistency in branding, messaging, and visual identity across all marketing materials.
• Stay up to date with industry trends and best practices in design, customer lifecycle marketing, and customer value management.
• Manage multiple projects simultaneously while adhering to project timelines and deadlines.

Job Title: Marketing Executive

Location: Singapore, Singapore

Employment Type: Full-time

Synergy Marketing is a dynamic and innovative marketing firm dedicated to delivering cutting-edge solutions to our clients. As we continue to expand, we are seeking a talented and results-driven Marketing Executive to join our team in Singapore.

Job Description:

As a Marketing Executive at Synergy Marketing, you will play a pivotal role in developing and executing marketing strategies that drive brand awareness, customer engagement, and business growth. We are looking for a creative and motivated individual who can contribute to our dynamic team.

Responsibilities:

- Contribute to the creation and execution of innovative marketing campaigns across various channels.

- Collaborate with cross-functional teams to ensure campaign alignment with business objectives.

- Manage and optimize digital marketing efforts, including social media, email marketing, and online advertising.

- Analyze campaign performance and provide insights for continuous improvement.

- Develop compelling and engaging content for various marketing materials, including social media posts, blogs, and newsletters.

- Create, conceptualize, and implement marketing campaigns for online and offline use.

- Manage SEO, EDM, CRM, SEM, Google Ads, Facebook Ads, Analytics, Tiktok, and others.

- Knowledge in photo and video software like Adobe Creatives and Canva

- Create and Edits videos for livestream, campaigns, ads, and presentation.

- Ensure content aligns with brand voice and messaging.

- Stay informed about industry trends, market conditions, and competitor activities.

- Conduct market research to identify opportunities for business growth.

- Assist in the planning and execution of marketing events, trade shows, and promotional activities.

- Coordinate logistics and ensure seamless event operations.

Requirements:

- Bachelor’s degree in marketing, Business, or a related field.

- Minimum of 2 years of experience in marketing roles, with a focus on campaign development and digital marketing.

- Strong written and verbal communication skills.

- Proficient in digital marketing tools and platforms.

- Creative thinking and problem-solving abilities.

- Comfortable using various software and tools related to digital marketing.

- Ability to collaborate effectively with team members and across departments.

Availability:

- Immediate availability to start in the role.

- Competitive salary commensurate with experience.

- Performance-based incentives.

Compensation:

· Salary around SGD$4,000 – SGD$6,000

· Competitive salary commensurate with experience and qualifications.

If you are a passionate and results-driven marketer looking to make an impact in a dynamic environment, we invite you to apply for the position of Marketing Executive at Synergy Marketing Pte Ltd. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

Job Summary:

• Salary up to $4,300 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Maintain strong rapport with tenants ensuring that they have good support to fulfil their retail needs.
• Responsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers.
• Conduct daily Mall common area pre-opening checks.
• Management of service contractors to effectively achieve the highest standard.
• Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works.
• Ensuring the building services and common facilities are kept in excellent condition.
• Prepare technical specifications and call for quotation/tenders for Tenancy/Building/M&E related works.
• Complete approved Capex works assigned within the financial year and to ensure expenditures are within budget allocated.
• Conduct regular building inspections to ensure compliance to authorities’ requirements
• Coordinate the procedures and fit-out of the premises leased to retailers.
• Arrange with retailers for handing/taking over of the premises to/from retailers.
• Coordinate all tenancy fit-out and reinstatement activities with retailers, retailers’ consultants/contractors, service providers and Mall Management.
• Assist to collect as-built drawings, insurance certificates, fit-out deposits, service reports and other fees / document in relation to fit-out work, pre-opening and operations from retailers.
• Assist to prepare annual budget, and ensure that expenses are within budget
• Facilitate permanent electricity account opening.
• Manage and supervise contractors’ work, including verifying payment, issuance of LD during non-compliance.
• Conduct mall walks and daily spot checks on term contractors to ensure that works are carried out satisfactorily.
• Assist in the dealings and correspondences with tenants, following up on rectification works, cleanliness, encroachment issues as well as unit’s operating hours.
• Render support on arrears matters by contacting tenants for payment and Notice of Re-entry.
• Liaison with housekeeping, security, pest control, landscaping vendors etc. and conduct regular meeting if necessary.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

<Job Description>

• Prepare monthly reports in Japanese for the head office, including updates on business performance and sales activities.
• Coordinate product delivery schedules with overseas group companies in Japanese and English.
• Develops and implements strategic sales plans and growth strategies for End Users (Hospitals), distributors and other accounts.
• Sales activities and distributer management in the ASEAN region, including Singapore.
• Performs market visits, develops and monitors action plans.
• Represents company at trade association meetings to promote product.
• Delivers sales presentations to key clients.
• Manages sales and promotional budget.

<Job Requirements>

• Minimum Bachelor’s Degree
• At least 3 years of sales experience in the healthcare industry.
• As frequent discussion and reporting is required with our HQ in Japan, Japanese business level communication skills, including written is essential. (JLPT N1 , BJT J1 or equivalent)
• Profound knowledge of medical and homecare beds
• Experience working in an overseas market
• Identifies and resolves problems in a timely manner; Analyzes information skilfully; Develops alternative solutions; Works well in group problem solving situations.
• Responds promptly to customers' questions and requests; Solicits customers feedback for service improvement and learning; Responds to requests for service and assistance; Meeting commitments.
• Develops strategies to achieve organizational goals; Understands organization’s strength & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

The Product Manager role at Michael Trio serves as a crucial bridge between the business, engineering, and design teams. The role plays a pivotal role in executing strategies, developing roadmaps, and implementing features while aligning with business goals.

Key Responsibilities:

• Take ownership of the Recommendation product from end to end, overseeing frontend UX to backend strategy, and guiding the product from conception to release.
• Design experiments to iterate and enhance both new and existing features.
• Utilize data to gain insights into customer behavior and feature performance. Be data-driven in estimating impact size and determining prioritization.
• Collaborate seamlessly with cross-functional stakeholders from Product, Engineering, Design, Data, and Operations to transform ideas into reality.
• Actively participate in road-mapping and prioritization of major R&D components.

Requirements:

• Possess a minimum of 1-2 years of prior experience in Product Management, Business Analysis, Data Science, or Consulting. Experience in Recommendation-related projects or at top tech companies is a plus.
• Demonstrate domain knowledge in Recommendation and experience in a big data environment, with direct interaction with data scientists and/or machine learning engineers highly desirable.
• Hold a Bachelor's degree or above in Computer Science, Engineering, or a related applied quantitative field; an MBA is a plus.
• Adaptability in an agile environment is a must.
• Results-oriented, self-starting, with a strong sense of ownership.
• Exhibit robust quantitative and qualitative reasoning skills, along with strong logical and critical thinking abilities.
• Showcase outstanding design thinking, creativity, solid business sense, and strategic acumen.
• Thrive in a dynamic environment, open to both receiving and giving feedback.
• Display a willingness to embrace new challenges and explore innovative solutions.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Do you want to be part of a leading international technical service provider to the global #Gaming Industry with studios in Asia, Europe, North and South America?

We are currently in the process of expanding our pool of Functional #Testers and are looking for professional, experienced candidates to become members of our growing global team.

Game Testers are responsible for running comprehensive tests on the projects assigned to him / her, to ensure that the project is worthy to be released in the market. Game Testers will consolidate, document and report all bugs to the Project Managers and Test Leads.

Responsibilities:

• Identify, isolate, and document bugs clearly and concisely in a bug database.
• Follow the documented processes at all stages of the testing process.
• Verify that bugs have been fixed and implemented correctly.

Requirements:

• Passionate in games, with prior experience playing games.
• Outstanding attention to detail.
• Must be motivated and able to remain focused until project completion.

Only shortlisted candidates will be contacted for an interview.

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire
• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.

https://www.keywordsstudios.com/privacy-policy/

Job Summary:

• Industry: Construction
• Job Location: East
• Employment type: Permanent, full-time

Job Descriptions:

• Deliver appropriate visuals and shop drawings to support construction works
• Assist BIM Manager/BIM Coordinator to model building elements
• Do shop drawing presentations
• Resolve basic modelling issues
• Assist with documentation related to BIM processes for record and submission
• Other ad-hoc assigned

Requirements:

• Higher NITEC/Diploma/Degree in Mechanical or equivalent
• 3-5 years experience working with BIM-related software or BIM modelling works
• Able to work independently
• Understand basic modelling and dimensioning, etc
• Possess a positive attitude to work in a fast pace and dynamic environment

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R23113834

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

Job Description:

• Servicing and managing and understanding key accounts through sales visits and products presentation;
• Preparing sales quotations, sales collaterals and samples request;
• Monitoring sales in order to derive and analyze sales forecast;
• Co-ordinate with Logistics Department to meet customer satisfaction
• Managing sales team to achieve sales target.

Requirement:

• Proficient in Microsoft Office application;
• Organised and detail-orientated with good analytical skills;
• Good communication skills;
• Ability to work independently and to multi-task;
• Effective time management and problem-solving abilities;
• Good spoken and written English.
• Customer service oriented, sales driven and target oriented person
• High level of initiative and passion to work in a fast pace environment
• Well-groomed, self-motivated and positive personality
• A team player

Job Description

Responsibilities

As a Site QE PQA Engineer in MSB, you will be responsible for inline process control, outgoing product control and deviation management to drive focus and continual improvement of site quality performance. You will support technical risk assessment of process change as well as play a key role in the Change team in determining the site process conversion strategy.

• Work with Assembly/Test/Module/SSD Process/Equipment/Manufacturing teams to drive inline and outgoing control to meet customers’ quality requirement
• Manage quality deviation and drive for closure of corrective/preventive actions to drive for deviation reduction and continual improvement
• Perform Data Mining to identify quality improvement opportunities and lead site quality improvement projects
• Support site focus on improving performance variation that impact quality performance
• Work with Global Quality, Product Engineering & Central Teams to understand key customer quality issues and drive these issues to resolution within the site
• Develop strong relationships with Global Quality, Product Engineering & Central Teams to improve business process performance.

Requirements

• Bachelor's or Masters in Engineering

To support the business in SEA region in all aspects of quality and regulatory compliance.

Duties and responsibilities:

• Familiar with ISO 13485, ISO 9001, and GDPMDS
• Implement and maintain QMS & GDPMDS in Singapore, including coordinating annual inspection audit, and management review activities
• Support in QMS related activities, e.g. monthly review, audits, process reviews, and improvements, CAPA, complaints, etc
• Manage Adverse Event reporting according to local regulation and Global SOP
• Compile and prepare product registration packages and other relevant licenses applications, change notifications, renewals
• Ensure timely update of product registration details in databses in a compliant and timely manner
• Source documents and guidelines, consolidate file and maintain product technical information
• Keep close tract of changes in country regulatory requirements, and provide regulatory intelligence on the current and upcoming new regulations/ guidelines
• Perform all other duties assigned by the Company and/or Manager

Requirements:

• Diploma/ Degree in Biomedical/ Science/ Engineering or other relevant fields
• 1-2 years of relevant experience in QA/ RA, preferably in medical device industry
• Familiar with ISO 13485/ ISO 9001/ GDPMDS, and possess knowledge in Medical Device regulations
• Responsible, work independently, detail oriented
• Able to manage and prioritize multiple projects and tasks to meet deadlines