MUST have relevant Software Development experience and relevant software development certifications in Python will be an added advantage.

• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

• Experience with scikit-learn and machine learning projects will be an added advantage.

• ICT Assessment Certification for Software Developer (NUS-ISS) will be an added advantage.

• Demonstrable skills in Windows, *nix, and/or Cloud development.

• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behavior driven development (BDD).

• Ability to troubleshoot complex issues ranging from system resource, application stack traces to cloud API events.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

. In charge of accounting shared service which including GL/Reporting function, AR management, AP management, Fixed Assets management, statutory and managerial accounting ledgers reconciliation

. Monthly/Quarterly/Yearly closing schedule control

. Assist in monthly closing, quarterly closing and year end closing deliverables, ensuring timely preparation and accurate submission of actual financial resulting/reporting /templates

SKILLS & EXPERIENCE

1. Bachelor degree in accounting or related major with solid background on accounting

2. Around 10 years accounting experience and at least 4 years' manager experience in cross regional Finance Share Service Centre

3. Fluent English both verbal and writing

4. Strong communication skill

5. Team management experience; good leadership skill

6. Proficient in MS-Office software especially EXCEL, and knowledge of accounting software SAP

7. Self-motivation, proactive, and innovative

8. Can be working under pressure

9. Result and quality orientated

Job Description:

• Hygiene procedures are followed to ensure cleanliness of rooms
• Assist the teacher in facilitating the educational programs and activities in the classroom setting and on field trips.
• Adhere to the daily timetable in the classroom and assist in the routine care of the children.
• Assist in maintaining the classroom displays, charts, decorations etc in good condition.

Requirement:

• Fundamental Certificate preferred
• Candidates who have experience with young children are welcome to apply
• Team player
• Dedicated to the running of the operation.
• Need to be a team player.
• Able to multi-task.

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN), including Cyber Security Health, as well as administering mission critical platforms such as Openshift Container Platform (OCP) and/or Mashery API Gateway.

Key Responsibilities include:

· Work closely with CDN providers and application teams to ensure internet websites are healthy in terms of availability, response time and security posture.

· Conduct ongoing reviews on existing critical platform to ensure highest level of resiliency and cost effectiveness.

· Performs system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

· Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

· Build automation wherever possible to improve development team’s agility and reduce human errors.

· Integrate with existing CICD pipelines to facilitate application onboarding.

· Explore, learn and deploy new technologies and provide training to the IT community within the company to reduce cost and improve operational efficiencies.

· This position requires periodic system administration outside normal business hours.

Requirements

· Possess a degree in Information Technology or related fields.

· Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in eCommerce website management.

· Experience with Akamai or equivalent CDN providers preferred.

· Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

· Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.

· Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

· Strong analytical, project management, communications and interpersonal skills.

· Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security, internet protocols, DNS, virtual server technologies, RedHat Enterprise Linux/CoreOS, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

Tasks:

• Develop ASICs for a wide range of applications in Rohde & Schwarz products, such as oscilloscopes, signal generators, and spectrum analyzers. These ASICs are characterized by fast A/D and D/A converters, complex digital signal processing, high-speed digital interfaces, and the use of the latest semiconductor technologies
• Involved in several ASIC design steps, from architecture and concept creation, RTL coding and verification, to synthesis including timing and power analysis
• Contribute to the continuous improvement of the development methodology and the tools used

Qualifications:

• Degree in electrical engineering or a comparable field of study
• Several years of professional experience in the field of digital ASIC development and have successfully accompanied product developments preferred
• Knowledge of modern methodologies, tools, and languages used in digital ASIC development
• Advanced knowledge of ASIC technology and the design flow of digital ASICs, and have solid knowledge in multiple areas of integrated circuit design (concepts, coding, simulation, verification, synthesis, timing analysis, power analysis)
• Enjoy working together with the team to solve technical challenges
• Work style is structured and goal oriented

Food Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed. Responsibilities:
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Position description:

• Jointly work with Divisions and Business Units, direct and coordinate AMTEK sales and marketing functions in a matrix structure to achieve sales growth, synergies and present a strong company image in South-East Asia.
• Ensure AMETEK statutory compliance in all locations in South-East Asia.
• Provide leadership to shared service team (including Finance, Human Resources, IT, Sales Order Processing, Logistics, Digital Marketing, etc.) to support the organic growth in South-East Asia.
• Direct and oversee the marketing and customer support activities to achieve organic growth.
• Manage corporate and shared service budgets.
• Evaluate results of operations, trends, etc. and recommend courses of action and policy changes beneficial to the company.
• Direct preparation of strategy reviews and annual budget, reviews proposals, and prepares necessary supporting documentation.
• Recommend and implement staff training and resource planning to meet the need for growth in South-East Asia.
• Support BU organic growth by creating cross-BU Synergies for growing countries and/or market segments.
• Market Intelligence gathering – Projects, Investments mapping of multinational projects.
• Work with other Country Managers in Asia to capture cross-board multinational investments.
• Support Due Diligence and Integration

Position Requirement:

• A degree in Sales, Marketing, Engineering or Business Management. MBA is desired.
• 10 to 15 years of related experience of which at least five years in a multinational instrument manufacturer.
• Position can be based in Singapore, Malaysia, or Thailand
• Strong technical background in testing instruments, analytical instruments and process control equipment and/or experience with demonstrated strategic thinking as well as the ability to translate strategies into actionable plans.
• Knowledge and experience in digital marketing, social media and eCommerce. Able to adapt business models under the trend of digitalization.
• A skilled negotiator with strong communications & presentation skills both verbally and in written.
• Possess well-developed problem-solving skills.
• Ability to work across organizational boundaries in multi-businesses and matrix organization environment.
• Ability to work under pressure, multi-tasking and meet deadlines.
• Demonstrated ability to manage staff through setting goals and objectives to meet business goals.
• Proven ability to select talent and develop subordinates.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

Job Responsibilities:

• Ensure compliance of authorities’ regulations such as SFA / FSSC / Halal etc
• Supervise and coordinate the activities of the team members
• Provide guidance and support to ensure production runs smoothly and efficiently
• Ensure all products produced meet high quality standards by implementing quality control procedures, conduct regular inspections and monitor production processes to identify potential quality issues
• Maintain and ensure timeliness and accuracy of kitchen reports i.e. Cleaning Programme, Chiller, Temperature recording, Incident report, Waste Management and etc.
• Lead and manage new projects assigned e.g. Live Station services and workflow
• Manage inventory levels including raw materials, finished products, and packaging materials. Place order for materials as needed and work to minimize waste and reduce costs
• Works closely with Production Manager to develop production plans and schedules
• Conduct monthly disposal of expired goods, ensuring FIFO process
• Works with Production Manager to manage budget; monitor cost and identify areas for cost savings
• Conduct training and develop production crew ensure they have necessary skills and knowledge to perform their jobs effectively
• Perform other duties as assigned

Job Requirements:

• Must have at least 2 years of experience as catering management
• Good knowledge and recognition of food products is essential
• Possess knowledge of best practices in catering management
• Able to work extended hours based on demands of business
• Excellent communication and interpersonal skills
• Positive working attitude with good adaptability
• Highly organized, detail orientated and able to handle stress
• Demonstrate ability to interact and work effectively across different departments

SAP HR Consultant

Introduction :As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions. You'll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities :

• To provide SAP Payroll HR application maintenance support to IBM installed bases.
• To support the complex solution to ensure that all the employees .
• To liaise with IBM installed bases HR regarding payroll related incidents; analyse the issues and provide timely fixes.
• To understand the installed bases new requirements, conduct impact analysis, develop solutions, and justify effort estimate
• To present solutions and answer client's queries on the various possible unique scenario for example system effect on changing of UEN, cross company charging, retro claims, benefits claims, part time - full time conversion, additional wages/over time computation
• To design and implement the accepted solution, conduct system integration test, support UAT, perform data migration, validate the migrated data, perform cutover to prepare for go live
• To support all new statutory requirements or company policy changes which will impact HR/ Payroll

Responsibilities:

• Sort, deliver and pick up shipments for a specific courier route
• Handle customers’ enquiries
• Delivery & collection within a standard time frame
• Be accountable for all cash transactions resulting from the delivery or collection of shipments
• Ensure the maintenance of allocated vehicle
• Perform duties professionally and courteously in line with Company image with respect to all road users
• Ensure the security and integrity of all shipments
• Provide accurate and complete paperwork records for shipment movement

Requirements:

• A valid SG Class 4 Driving License
• Preferably with at least 1 year of relevant experience
• Good customer service skills with excellent communication skills
• A good team player

Work Location(s) you can choose whichever you want:

1) 7 changi south street 2 03-03 486415

2) 705 Sims Drive #01-14, Shun Li Industrial Complex Singapore 387384

3) 50 Gambas Cres, Singapore 757022

4) 71 Toh Guan Rd East.#01-03.Singapore 608598

5) 35 Kaki Bukit Place, Singapore 416213

6) 1 Airline Road, Singapore 819825

An attractive package with career development opportunities await. If interested, pls send in your resume, indicating expected salary and expected working location.

HR Department - 9092 4876

Only shortlisted applicants will be contacted.

• Bachelor’s degree in Computer Science, Information Security, or related field.

• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.

• Excellent communication skills and the ability to collaborate with diverse teams.

• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.

• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.

• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services

• Good knowledge in security

• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.

• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.

• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Food Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed. Responsibilities:
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• To lead, guide & instruct the Site Supervision Team (RTOs) in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference for QP(S) contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company
• Promote and safeguard the reputation & positive image of the company
• To follow-up ISO Procedures

Accredited with IES as RE. Minimum 5 years in geotechnical engineering works, namely deep excavation, ERSS, piling and tunnelling works.

Candidates with relevant LTA experiences are recommended to apply.

1. Our company is looking for an Indian chef specialised in Maharashtrian & Gujarati Cuisine.

2. Job is at the cloud kitchen / manufacturing of speciality food from Mumbai.

3. Need to be well versed with the Maharashtrian ingredients & menu items like Modak, Alu Wadi, Surali wadi, Pithale, Undhiyo, Dhokla, Shrikhand, Puran Poli etc.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks. You will help drive cybersecurity and risk management efforts and user awareness and education within the Singapore Airlines Group.

Key Responsibilities include:

• Provide cyber governance and risk management oversight.
• Manage the security policy framework and relevant standards.
• Oversee applicable security, regulatory, privacy, contractual cyber requirements.
• Manage cyber risk analysis and self-assessments program for various information services, systems, processes and recognized industry standards.
• Conduct risk assessments, document results, and propose and track remediation tasks.
• Develop compliance program top routinely assess existing infrastructure, systems, and applications for compliance and vulnerabilities and propose relevant mitigating controls.
• Conduct vulnerability assessments and track remediation status of identified vulnerabilities.
• Identify and assess cyber risks and recommend and drive cyber security solution and initiatives to improve cyber security posture.
• Define controls to meet regulatory, legislative, and industry specific compliance requirements.
• Manage third party cyber risk assessment standards.
• Prepare IT security related KPI reports and management reports for compliance monitoring and reporting.
• Drive the implementation of GRC tool.
• Maintain user cyber awareness and provide security advisory on emerging security threats and vulnerabilities.
• Develop, review and continuously improve IT security training material and conduct user training to improve user awareness and incident response readiness.
• This role may be seconded to any of SIA’s subsidiary group

Requirements

• Degree in IT or related fields, with 4-5 years relevant information security working experience, especially in the application security space.
• Professional security certifications (CISSP, CISA, CEH etc) preferred.
• Experience with Governance, Risk and Compliance (GRC) activities.
• Familiar with PCI, PDPA, GDPR requirements
• Experience in security technologies, practices, application/network/systems architecture and design, tests tools and processes.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Responsibilities:

• Accomplishes department objectives such as planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Contributes to team effort by accomplishing related results as needed.
• Any other ad hoc job duties as required

Requirement:

• Diploma or Degree holder
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken)
• Flexible and adaptive mindset.
• Good team player and able to work in a matrix team structure.

The job holder will support the Senior Manager HR, S.E.Asia on all HR functions in the region. This include Staffing & Recruiting, Payroll & HRIS Administration, Employee Welfare Management, Training & Development administration in Singapore, Thailand, Vietnam, Australia, and other countries in the Asia region.

Main Responsibilities:

Recruiting

• Support recruitment and selection process, includes coordinating job briefs, job posting, interviews and assessment arrangements

Payroll Administration & HRIS

• Manage monthly payroll administration with internal parties and outsourced vendors
• Prepare payroll related reports to government agencies such as social insurance, worker’s compensation etc.
• Maintain & update data accurately in HRIS, incl. new hire, termination, staff movement, etc

Training and Development

• Coordinate employee onboarding, training & development activities as well as evaluation of training effectiveness
• Manage training vendors and registration if neccessary

HR Operations

• Coordinate onboarding / offboarding process
• Maintain personnel records and P-files
• Manage employee benefits and welfare and expats administration
• Handle employee enquiries relating to HR matters
• Play active role in employee engagement related activities

Support projects and initiative deployment as required

Desired Skills and Experience:

• Bachelor degree, Diploma with good experience welcome
• At least 3 years of experience in operational or generalist HR, payroll knowledge an advantage
• High degree of integrity coupled with good interpersonal and communication skills
• Self-motivated and the ability to work on his/her own initiative
• The ability to work with personnel from all levels and under pressure
• Detail orientated, and willingness in taking challenges
• Good English skill in both written and verbal
• Can work independently but is a good team player

Key Responsibilities:

• Supervise and manage a team of operations staff to ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts.
• Assist the Catering Operations Manager with the entire catering operations.
• Enforce compliance to the mandatory hygiene standards and requirements.
• Ensure that kitchen operations meet delivery timeline and inventory integrity.
• Create and enforce the best operational procedures.
• Scheduling of daily delivery and resolving daily delivery issues
• Work closely with Kitchen and Sales departments to address operational challenges, implement best practices, and maintain high standards of service.
• Optimise the entire operations workflow including warehousing and storage
• Implement and enforce clear operational hygiene standards and processes
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Complete customer deliveries and requests
• Act as backup for other customer service and drivers during their absence
• Coordinate vehicle repairs and routine maintenance with the workshop.
• Responsible for team performance and discipline
• Coordinate ad-hoc emergency response
• Incident reporting
• Any other ad-hoc tasks assigned from time to time.

Job Requirements:

• Min ‘ITE’ or ‘Diploma’ Qualifications with at least 2 years of relevant working experience
• Candidates with prior experience in catering operations preferred
• Excellent leadership and interpersonal skills, with the ability to motivate and supervise a team.
• Exceptional organizational and problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
• Calm and compose even under pressure - stable performance even when under heavy pressure or stress.
• Proficient in Microsoft Office (MS Excel/ MS Word)
• Must be able to lift heavy objects and able to work in a fast paced environment
• Possess class 3 driving license with clean records and good driving skills will be an advantage
• Rotation of weekends

• Preferably more than 5 years of experience in solution architecting

• Proficiency in. NET Core/ Java, React JS, SQL

• Experience in domain driven design and test-driven design

• Excellent oral and written communication

• Analytical and problem-solving skills

• High attention to detail regarding accounting skills

• Ability to work under indirect supervision.

• Effective interpersonal skills and collaborative management style to include teamwork and team building ability

• Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills.

• Flexible in a fast- pace dynamic environment with shifting roles and responsibilities

• Experience in microservices architecture building highly scalable and resilient systems.

• Exposure to public cloud, preferably AWS

• ICT Assessment Certification for Solution Architect (NUS-ISS) would be preferred.

• Preferably more than 2 years of experience as a full stack developer

• Experience in developing end-to-end applications.

• Experience working in both Unix and Windows operating environments are preferred.

• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

• Web Servers (e.g., Apache) and UI/UX design.

• Experience in CI/CD principles

• Experience in DevSecOps architecture

• Experience of developing cloud native applications

• Strong analytical and problem-solving skills

• Detail- oriented

• Strong Team player

• Good communications and interpersonal skills.

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
   
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
   
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.
   

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

We are looking for an Accountant to assist the Finance Manager in managing all financial transactions, from payments and receivables to bank deposits and budgets.

Accountant responsibilities include ensuring accurate records of daily, weekly and yearly financial transactions to generating of comprehensive financial documents and reports for management and regulatory reporting, reconciling of accounts and bank statements and calculating tax payments and returns. Other responsibilities include any other accounting related work delegated by the Finance Manager.

To be successful in this role, you should have minimally 3 to 5 year of accounting experience with bookkeeping and a flair for spotting numerical mistakes. Accounting software familarity specific to the travel industry would be a bonus.

University degree or professional qualification plus work experience are pre-requisite for this job.