1. Considering impact on subject/patient safety and product value maximization from development to post-marketing stage.

2. Flexible mindset and refined negotiation skill to achieve challengeable targets.

3. Act as Product Safety Lead with responsibility for risk management activities as below for Santen investigational and post-marketing products.

• Preparation of signal assessment documents
• Creation of action plans to mitigate/manage product risks
• Development and maintenance of product Core Risk Management Plans (cRMP) and Company Core Safety Information (CCSI)
• Preparation of aggregate safety report such as PSUR
• Development of clinical trial relevant documents such as DSUR, safety management plan, periodic risk monitoring of investigational products
• Preparation for safety relevant documents at NDA/MAA dossier in cooperation with other SV members and relevant stakeholders
• Contribute to R&D project as a representative of SV with scientific and strategic input.

4. In addition, provides support to SV related activities/projects globally according to the direction made by head of Pharmaco-Epidemiology at any given time.

Salary Range: SGD 126K - 151.5K + RSUs

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking, and they can spend every day using our Wise debit card. 

The Spend OPS team is part of Spend squad whose mission is: reliable, convenient & eventually free to spend anywhere in the world;  

By now, we have a well organised operational team, who work very closely with our dedicated engineering and product teams, across offices in three continents. We partner with the card schemes and other relevant product, engineering and operational teams in Wise, to get things done. 

As a Card Compliance & Monitoring Senior Team Lead, you will focus on overseeing compliance with regulatory and industry standards for card payment transactions, ensuring health and performance of transaction processes, and leading initiatives to improve transactional efficiency and regulatory alignment. 

 Here’s how you’ll be contributing:

• Oversee the health of card transactions to ensure seamless customer experience and minimal disruptions.

• Monitor transaction processing metrics such as decline rates, authorization speeds, and transaction volumes.

• Understand compliance requirements with all card network (e.g., Visa, Mastercard,) regulations and scheme requirements.

• Engage with card networks, staying ahead of upcoming changes and requirements, be able to stand the grounds from the issuance perspective;

• Collaborate with the card risk and fraud teams to set up systems that detect and mitigate abuse activity within card transactions.

• Implement controls that protect the company from reputational and financial risks associated with non-compliance.

• Develop and maintain key performance indicators (KPIs) for transaction health and scheme compliance.

• Report on transactional health and compliance metrics to executive leadership, identifying areas for improvement.

• Implement action plans for any identified gaps or risks in transaction health or compliance adherence.

• Lead efforts to improve transaction quality and compliance processes, such as optimization of authorization rates and decline mitigation.

• Work closely with product and engineering teams to implement new systems or modify existing ones to meet compliance needs.

• Develop and implement a strategy for continuous improvement in transactional health and scheme compliance, aligning with broader business goals.

• Manage and develop a team responsible for monitoring and reporting on transactional health and compliance.

We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership  with government agencies, key opinion leaders or credible organisations 
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

We are a forward-thinking GPU DEPIN (Decentralized Physical Infrastructure Network) company focused on revolutionizing decentralized infrastructure for AI. Our mission is to build secure, scalable, and accessible compute resources to support the growth of AI in a decentralized ecosystem.

We are seeking a Lead Blockchain Engineer with extensive experience in designing and implementing large public blockchain networks. This role will take ownership of our blockchain architecture and play a critical role in shaping the underlying protocols that drive our decentralized infrastructure. As a lead, you will guide our team in building a resilient, secure, and scalable network.

• Lead the end-to-end development of our public blockchain network, from design through to deployment.
• Architect scalable and secure solutions, establishing protocols and consensus mechanisms for robust network performance.
• Collaborate with cross-functional teams to integrate blockchain capabilities seamlessly within our decentralized systems.
• Provide technical leadership, mentorship, and direction to the blockchain engineering team, fostering a culture of innovation and excellence.
• Stay ahead of industry trends to ensure our infrastructure remains at the forefront of decentralized and blockchain technology.

• Bachelor’s or Master’s degree in Computer Science, Blockchain Technology, or a related field.
• Proven experience in a lead role, with a successful track record in developing and scaling large public blockchain networks.
• In-depth knowledge of blockchain protocols, consensus algorithms, and cryptographic principles.
• Strong leadership skills, with the ability to inspire, mentor, and drive engineering teams toward successful project outcomes.
• Excellent problem-solving and analytical skills, particularly with a focus on security, performance, and scalability

• Competitive compensation, including tokens and performance bonuses
• A remote-first work culture with flexible scheduling
• Unparalleled growth opportunities in an emerging tech domain
• A collaborative, forward-thinking team environment focused on innovation and impact

We are a cutting-edge GPU DEPIN (Decentralized Physical Infrastructure Network) company focused on advancing decentralized infrastructure for AI. Our mission is to enable secure, accessible, and scalable AI compute resources to fuel the next generation of AI development.Role Overview:

We are seeking an experienced Lead AI Engineer with a strong background in AI development, particularly in Large Language Models (LLMs), AI Agent technologies, and Machine Learning. Ideally, this candidate is a professor from a top university, with at least 8 years of experience in AI research and development. This role will lead the charge in designing and implementing sophisticated AI models that enhance our decentralized infrastructure.

• Lead the development and deployment of cutting-edge AI models, focusing on LLMs, AI agents, and advanced machine learning techniques.
• Collaborate with cross-functional teams to integrate AI capabilities within our decentralized systems.
• Conduct research and provide technical direction for developing scalable, efficient, and robust AI-driven solutions.
• Mentor and guide engineering teams, fostering a culture of innovation and technical excellence.
• Stay abreast of AI advancements and proactively contribute to maintaining our position at the forefront of AI and decentralized infrastructure.

• PhD in AI, Computer Science, Machine Learning, or a related field, with a preference for candidates with current academic appointments at top universities.
• At least 8 years of experience in AI research and development, particularly in LLMs, AI agents, and ML.
• Demonstrated experience in designing, training, and deploying large-scale AI models.
• Strong technical leadership skills with an ability to inspire and mentor engineering teams.
• A proactive, innovative mindset with a passion for pioneering advances in AI technology.

• Competitive compensation, including tokens and performance bonuses.
• A remote-first work culture with flexible scheduling.
• Unparalleled growth opportunities in an emerging tech domain.
• A collaborative, forward-thinking team environment focused on innovation and impact.

• Develop and implement the People strategy for the Asia Region.
• Act as a business partner to the Regional, Country and Functional leaders on all HR matters and provide practical people solutions to business challenges.
• Provide leadership, coaching and guidance to local HR team and managers on all HR activities.
• Develop a resource plan to ensure employee levels meet operational requirements and accountable for delivering the end to end recruitment process.
• Work with Learning & Development team to drive and implement the training and development programs for all employees (including leadership group) across the Region
• Manage compensation, benefits, and payroll administration to ensure fair and consistent practice in accordance with Group HR guidance and local legislation.
• Deliver against annual HR budget.
• Lead on regional talent development activities to ensure that potential is appropriately managed and identified through the performance and talent management and succession processes.
• Be the champion for employee engagement, driving and embedding the IQEQ culture and values and promoting the employer brand externally.
• Identify and execute organizational development for the region, including restructures, job changes, cost-efficiencies through the application of good people practices.
• Ensure the business remains compliant with local employment legislation and immigration law, whilst minimising disputes and grievances.
• Partnering with a number of HR stakeholders from across the Group to deliver and leverage on networking skills to ensure that the cluster is well serviced, benefits from and contributes to Group initiatives.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Lead Software Engineer (Java)

Internal Code: A24092

What will you do?

• Manage a team of software engineers, including task planning and code reviews
• Take charge of technical projects and provide leadership in a fast-paced environment
• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Mentor the best talent bringing out the best in every engineer
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Experience in ReactJS is a plus
• Software support and maintenance of deployed products and solutions
• At least 5 years of total software engineering experience with a thorough understanding of commercial software product development.
• 3+ years of experience in a software engineering leadership position
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

More information about us: https://www.actxa.com

Actxa is hiring for Lead Data Scientist

Internal Code: AX24002

We are seeking a passionate and visionary Lead Data Scientist to lead our data science efforts in shaping the future of healthcare in preventive health using Artificial Intelligence (AI), Machine Learning (ML) and data analysis. Your work will directly contribute to improving the health and well-being of the population, reducing healthcare costs, and championing a proactive approach to healthcare.

In this managerial-level role, you will drive the company’s technology solutions and research initiatives. You are responsible for leading and managing a team of Data Scientists and Researchers in delivering science and data-driven innovations in preventive health and population wellness.

This role requires you to have prior experience in end-to-end solutions deliveries from research to implementation involving Artificial Intelligence, data analysis, Machine Learning (ML), data analysis and statistical modeling.

What will you do?

1. Data Analysis and Modeling:

• Utilize advanced statistical techniques, artificial intelligence and machine learning algorithms to analyze complex datasets.
• Develop predictive and prescriptive models to achieve business and commercial goals.
• Explore and identify patterns, trends, and anomalies in data.

2. Team Leadership:

• Lead, mentor, and manage a team of data scientists and researchers.
• Provide guidance and direction for project planning, execution, prioritization and documentation.
• Foster a collaborative and innovative team culture.

3. Research Strategy:

• Define research objectives, strategies, and roadmaps in alignment with organizational goals.
• Develop and adhere to clinical research protocols for studies involving human subjects.
• Stay updated with the latest developments in data science and research methodologies.
• Identify emerging technologies and tools that can enhance research capabilities.
• Establish research partnership and collaboration with local and overseas institutions.

4. Data Collection and Preparation:

• Oversee data acquisition, cleaning, and preprocessing.
• Ensure data quality and integrity to maintain the accuracy of analyses.
• Collaborate with data engineering teams to streamline data pipelines.

5. Experimentation and Hypothesis Testing:

• Design experiments and conduct hypothesis testing to validate research findings.
• Evaluate the effectiveness of various models and methodologies.
• Implement A/B testing and other statistical methods to drive decisions.

6. Cross-functional Collaboration:

• Collaborate with consultants, advisors and internal teams, such as software & hardware solution, sales, marketing, and operations, to address business challenges and commercialisation opportunities.
• Provide data-driven recommendations and insights to support decision-making in clinical research projects.

7. Project Management:

• Manage multiple research projects simultaneously, including resource allocation and timelines.
• Monitor project progress, identify risks, and implement mitigation strategies.

8. Continuous Improvement:

• Drive process improvements and best practices in data science and research.
• Evaluate and implement new tools and technologies to enhance research capabilities in clinical research studies.

What are we looking for?

• Advanced degree (Ph.D. or Master's) in a relevant field such as Computer Science, Data Science, Statistic, Mathematics, Biomedical Engineering, Electrical & Electronics Engineering, or related discipline.
• 5 years of experience in artificial intelligence, data analysis, statistical modelling, and machine learning with strong programming skills in languages such as Python, R, SQL and C/C++.
• Candidates with domain knowledge in wearable technologies, preventive health, wellness, fitness, mental health, chronic disease prevention & management, population health, etc will be considered favourably.
• Ability to think critically and solve complex problems.
• Proven track record of successful project management and delivery of data-driven solutions.
• Continuous learning mindset, staying updated with the latest advancements in health tech, med tech, chronic disease prevention and management, and artificial intelligence.
• Excellent communication and leadership skills.
• Natural tenacity, resilience, and determination.

What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create a positive impact on people’s lives, then we would love to hear from you.

Creative Department is looking for Lead UI/UX Designer

Internal Code: A24103

The Lead UI/UX Designer co-leads the Design team on projects that include all UI/UX components, including but not limited to pre-sales activities, and to manage and handle design proposals and effort estimation in pre-sales activities, and also manages external design partners/freelancers working on the projects.

The role of the Lead UI/UX Designer is to advocate and evangelize UX within the organization and beyond, raising awareness and appreciation of the value and impact of user-centered design. A Lead UI/UX Designer have to educate and influence our clients, managers, and other stakeholders on the benefits and best practices of UX design, and demonstrate how it can improve their products, services, and processes.

What will you do?

• Lead a team of UI/UX designers, providing direction, guidance, and feedback on design projects
• Define and implement UI/UX design standards, processes, and best practices across the organization
• Collaborate with cross-functional teams to develop product roadmaps, strategies, and design solutions
• Manage multiple projects and prioritize tasks to meet deadlines and project milestones
• Conduct design reviews, provide constructive feedback to team members, and ensure design quality and consistency
• Stay abreast of industry trends, emerging technologies, and innovations in UI/UX design, and incorporate them into design projects
• Advocate for user-centered design principles and ensure that designs meet user needs, business goals, and brand guidelines
• Utilize exceptional presentation skills to effectively communicate design concepts, strategies, and rationale to executives and stakeholders
• Excel in selling designs by highlighting their impact, value proposition, and alignment with business objectives.

What are we looking for?

• Expertise in information architecture, user testing, and creating highly detailed design specifications
• Expert at Figma, Sketch, Adobe Illustrator, Adobe Photoshop, and/or other design applications
• Good leadership quality
• Excellent verbal and written communications skills
• Degree in design-related field or equivalent experience
• At least 6 years’ experience in UI/UX design

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We’re seeking a brilliant, driven Customer Success Lead to build and lead our APAC CSM team. The team is focused on helping our Wise Platform partners scale their API integrations successfully. The key areas they work on includes improving contact rates, ensuring seamless payments, minimizing issues, and automating invoicing. You will work with various departments globally to enhance partner satisfaction and success.

This role will give you the opportunity to lead a team that:

• Builds Strong Partner Relationships. The team manages and improves operational relationships with partners. They are the main point of contact for resolving issues and finding ways to remove obstacles to their growth. They lead meetings, manage stakeholders, and provide effective solutions.

• Scales Partner Operations. The team develops and oversees plans that help partners get the most from Wise. They use data to identify areas for improvement and ensure both partners and internal teams meet their goals.

• Improves Product Operations.  The team analyzes data to understand challenges in partner operations caused by deficiencies in our product operations. They work with internal teams to negotiate and implement solutions on a wider scale that enhance the experience for partners.

• Implements Technical Solutions.  The team works with partners to agree on the use of APIs and webhooks that streamline processes. They help partners adapt to these changes and ensure they are technically equipped.

• Improves the Quality of Services. The team assesses the quality of support provided to partners, aiming to better solve their issues and decrease contact frequency. They gather feedback and implement changes to enhance our services.

 About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Singapore. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.


Lead Engineer

Responsibilities

• Manage and coach a full-stack engineering team and guide the development of features and infrastructure across both web and mobile.
• Collaborate with engineers, designers, product managers to turn our vision into a tangible roadmap.
• Work closely with product and operations teams and company leaders to ensure the technology platform is evolving to meet business needs and keep pace with technology trends
• Ensure alignment with the key business stakeholders and effectively manage resources and remove obstacles to accomplish business goals
• Manage day-to-day operations of local and multiple offshore development teams
• Ensure that the entire team delivers software on-time and on-budget while maintaining a level of innovation required

• MS/BS in Computer Science, Software Engineering, Information Technology or related fields with strong Computer Science fundamentals in algorithms and data structures
• 5+ years of full-time software engineering experience. Strong plus if also knows C++ and backend well
• 3+ years of professional engineering management experience
• Programming experience and understanding of modern technology including: (ReactJS/React Native, NodeJS, Kubernetes, GCP, MongoDB, Docker)
• Experience managing cloud operations for reliability, scalability, and security in GCP/AWS
• Experience recruiting, hiring and onboarding engineering talent
• Strong sense of responsibility; driving initiatives from inception to completion

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Job Description and Requirements
We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Retail Team Lead or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Roles & Responsibilities

• Overseeing daily operations ie. opening, closing, daily stock take, customer service, cashiering, visual merchandising, goods receiving or deliveries
• Ensuring excellent in-store customer service and experience
• Achieving or exceeding the brand's sales and customer growth targets
• Planning and executing all in-store activities required by the Group
• Building strong in-store loyalty with customers, and assisting with analysis of trends, customer insights and demographics to increase brand loyalty
• Assisting in reporting on product and overall sales performance
• Working closely with the Retail & Community Manager on rostering, maintaining service and disciplinary standards

Skills & Requirements

• Minimum 2 years working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shift)
• Birthday Leave

• Acting on behalf of the client on a large-scale manufacturing facility
• Adopt client ways of working and systems and cover all functions; schedule, cost, risk, procurement and reporting.
• Engagement with client’s global team will be required
• Responsible for the direction and delivery of project planning outcomes within schedule, cost, quality and safety
• Responsible for developing and maintaining a project master plan and schedule to meet the project objectives
• Ensure adherence to best practice project management principles and managing the project delivery services
• Managing the overall project controls, planning & scheduling, cost management, estimating, risk management for the project
• Monitoring of project scope and deliverables including application of change management processes
• Managing the development, monitoring and controlling of the project schedule.
• Formulating and controlling of the project budget
• To develop a project control procedure to monitor the progress of project

Roles & Responsibilities:

To establish continuity with our key client as the trusted partner, provide leadership to the

regional and operational Program Management Office team, and build on the high-value

program management service in line with the global framework.

· Be the key client interface for all Real Estate stakeholders 

· Providing subject-matter expertise to the client in all areas of capital programs and

projects in Real Estate, bridging the opportunity and deliverables to the client’s

enterprise standards and strategic objectives.

· Managing and leveraging of the resources available at the Program Management

Office, and the wider Turner & Townsend business to provide a high-value service to

the client.

· Building on the legacy as a trusted partner with the client, bringing value delivery to

the Program Management Office service, providing advisory based on sector and

industry knowledge.

· Providing the key link between the peer regions, central and offshore program

management teams, the client’s internal and external delivery teams, and

supporting business units, driving excellence in capital programs.

· Reach back and two-way knowledge transfer between related capital project delivery

teams under the client’s framework, and peer Program Management Office teams

working on similar Real Estate portfolios within Turner & Townsend business.

· Full-time client facing, managing a team of client’s stakeholders, working with the

regional leadership team, portfolio managers and planners.

The Director is a lead to steward the business and deliver against client objectives and satisfaction. He or she serves as the senior contact and will drive quality control, approving communication strategies, plans and key tactics delivered by the team across online and offline planning.

This individual will manage a structured team to engage and drive conversations with key partners (including creative agencies) that involves account and media planning, new opportunities, branded content, negotiations, as well as support and collaborate on relevant projects to scale learnings that is required of the account.

This entails management of internal business deliverables (e.g. Scope of Work, address audits) and management of staff (e.g. interviewing/hiring, performance reviews, assignment recommendations, etc.).

The Director will also mentor, manage, train and motivate team members to deliver the best possible performance.

Key Accountabilities:

• Be a key contact across entire planning cycle for senior brand clients and media directors / managers. Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire communication planning process.
• Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables. Collaborate with multiple internal business practices that contribute to the overall communication plan development process both internal and external.
• Hones feasibility, profitability and negotiation skills through implementation and management of plans, working with Trading team to drive best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Serves as first level coach and supervisor to one or more associates to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Provide staff with ongoing feedback and manage annual Evaluation as well as constantly evaluating resource allocations.
• Address all operational issues to ensure smooth execution. Propose solutions and perspectives to problems.
• Establish effective working relationships with all parties and act as first line of issue escalation; manage the resolution of issues as they arise (pre and post live) such as discrepancy between reporting systems and creative malfunctions, amongst others.
• Keep abreast to the development and trends in the ever-changing media landscape.
• Full understanding and interpretation of media system, research, market data and manage 3rd Party audits.
• Drive and own internal processes to increase productivity, streamline processes/reporting as required and champions HX Media Framework. Work with team to implement these processes and see it to its fruition.

Key Competencies:

• Strong understanding of the integrated media landscape
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities
• Takes responsibility for the collective performance of Functional Leads/Specialists team working together
• Integrates understanding into the work to make decisions on the business
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results
• Builds team effectiveness by providing a clear definition of what’s expected and identifying the people with the right skills and capabilities
• Coaches others by assessing an individual's strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
• Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business
• Identifies and actions opportunities to grow profitable revenue while driving awards submissions and winning awards
• Anticipates the future and takes decisive action to create opportunities or minimize potential problem
• Pre-sells by soliciting the involvement of key people in advance to build ownership
• Demonstrate desired behaviours and make effective decisions. Ensure all decision making is aligned to brand’s purpose and values. Lead by example.

This role will be based in Singapore.  You will report to the APAC GTM Finance Senior Director and engage in strategic projects and analysis for ServiceNow APAC.

We are seeking someone with a consulting, investment banking, or similar background to be a Strategic Finance business partner to the APAC leadership team. In a hybrid finance and strategy role, you will support ad hoc strategic projects for APAC leadership, help manage the APAC GTM (Go-to Market) budget, and build global best practices for the Finance organisation in international projects.

What you get to do in this role:   

• Be a key Finance business partner for APAC leadership
• Analyze financial and sales operational data and metrics to make strategic recommendations to help the business in APAC grow and be successful
• Gain wide exposure across the organization as you work on key ad hoc strategic initiatives
• Help build the foundations of FP&A in APAC in partnership with the APAC Finance Senior Director and leadership in APAC – you must be comfortable handling large data and creating reports from scratch – excellent data analysis, Excel, and reporting skills are a must
• Roll-up your sleeves on some data crunching activities, cross-functional initiatives and assist in ad-hoc analysis and presentation requests
• Create analysis and presentations for strategic initiatives across the organization including business cases for additional investments and annual & long-range planning
• Help automate our manual reporting processes and improve existing reports

Role/Job purpose

The CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to meet organisational goals.

The CS Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth & scalability opportunities.

The Customer Support Training Lead will lead the APAC Customer Support Training Team, based in Singapore.

Responsibilities

As a Customer Support Training Lead at Wise, you'll be at the forefront of revolutionising our training operations. You'll lead a team of training specialists, guiding them to fulfil operational and training project tasks by applying the core skills across four leadership pillars - LEAD, DELIVER, DEVELOP and NURTURE.

LEAD:

• Define the direction and empower your team towards shared goals in a fast-paced environment.

• Act as a bridge between training specialists and senior leadership, ensuring clear communication and alignment with Wise's mission.

• Create a positive work environment through mentorship, coaching, and recognition.

DELIVER:

• Make data-driven decisions to maximise impact for our customers.

• Ensure the team meets KPIs and adheres to project timelines.

• Foster clear communication between leadership, the team, and stakeholders.

DEVELOP:

• Facilitate ongoing development through knowledge sharing and feedback.

• Set growth targets and encourage personal development plans for team members.

• Maintain comprehensive understanding of training programs and processes.

NURTURE:

• Cultivate an inclusive work environment based on Wise values.

• Demonstrate emotional intelligence in navigating team dynamics and conflicts.

• Promote work-life balance to prevent burnout while ensuring productivity.

• Ensure smooth training operations and effective team management.

• Connect team expectations with overall mission/goals through transparent communication.

• Build relationships across functions and represent the training team to senior partners.

• Support team members with coaching, mentoring, and assistance as needed.

As part of the Palm Oil research team, you will play a crucial role in forecasting and analyzing key supply and demand developments to forecast palm oil prices. As a Palm Oil Market Lead, you will generate market insights and outlooks by closely analyzing data related to palm oil supply and demand. You will collaborate with our global trading team to drive strategic decisions.

The Palm Oil Market Lead role demands a keen ability to navigate and interpret complex market dynamics. The primary challenge lies in accurately forecasting supply and demand amidst fluctuating market conditions, policy changes, and global economic shifts. This requires not only strong analytical skills and attention to detail but also the ability to synthesize vast amounts of data into actionable insights. Effective communication and collaboration with local and global teams are essential to ensure timely and strategic decision-making in a highly competitive market.

This role will mainly interact with researchers, traders as well as the data science team on key projects. You will be working in a fast-paced environment with tight deadlines. 

Main Responsibilities:

• Data Management & Forecasting:
  • Maintain up-to-date and accurate supply and demand (SnD) data for palm oil, reflecting current market conditions. Compile and update all relevant data and forecast components to anticipate market trends.
• Market Analysis:
  • Stay informed on market trends, policies, and currency fluctuations affecting palm oil supply and demand. Transform this information into actionable market insights and adjust SnD outlooks accordingly.
• Global Coordination:
  • Monitor palm oil flows and demand across Asian, African, and other non-major destinations.
  • Coordinate with team members to ensure accurate adjustments for specific products.
• Communication & Reporting:
  • Effectively communicate key changes in palm oil supply and demand to research and commercial teams.
  • Synthesize and present insights to help stakeholders understand market dynamics and swing factors.
• Quantitative Modeling:
  • Collaborate with the Data Science team to enhance palm oil data analytics and processes.
  • Contribute to the development of new models and approaches to improve internal knowledge.

Experiences & Competencies:

• At least 4 years of experiences in agricultural market research (including a minimum of 2 years in Palm Research)
• Genuine interest in global economics and commodities markets
• Ability to manage data and summarizing large quantity of data into key/actionable insights
• Ability to analyze trends, data, and numbers to draw meaningful conclusions and write comprehensive reports
• Willingness to participate in field surveys to collect observations
• Know how to communicate/explain complex ideas in a simple way
• Experience working with commercial teams to design trading strategies is a plus
• Ability to work with teams in different geographical locations
• Highly organized and detail-oriented, with an attentive approach to analysis to ensure accurate assumptions and conclusions
• Good time management skills and ability to manage multiple tasks and meet deadlines
• Interpersonal skills, ability to forge relationships with colleagues and external contacts
• Self-motivated & problem-solver individual
• Ability to work within a complex and international environment
• Ability to understand the business needs & potential issues and propose innovative ideas/solutions

Technical Skills:

• Proficiency in Excel
• Experience with BI tools for analytics
• Python programming skills and command on SQL and Data visualization tools are a plus
• Strong statistical and analytical skills, with a solid understanding of data management best practices
• Good Business Intelligence awareness

Languages:

• English (Fluent)

Academics:

•  Bachelor’s Degree in Economics, Agricultural Science, Engineering, Trade or related field of study

Reporting to the Global Lead, Strategic Advisors - Elevate, the mission of the APAC Lead Strategic Advisor - Elevate is to work with ServiceNow's most strategic customers in ensuring improvement in adoption, customer satisfaction, and removing obstacles to expanding the long-term partnership as part of the Elevate team. 

The Elevate team is an integral part of our Strategic Growth engine at ServiceNow. This Business represents our network of strategic customers around the world. The Elevate Team's mission is to help customers maximize their investment in ServiceNow and ensure continued growth and partnership. 

What you get to do in this role:  

• Solution Design: Working with customers to understand key concerns, issues, and reasons for obstacles that are preventing growth. Understand what is needed to promote continued adoption, improve overall satisfaction, and build appropriate plans to execute. 
• ServiceNow Ecosystem Orchestration: Lead engagements with customers that require the coordination of different teams. Escalate issues and concerns impacting customers to the appropriate executives within ServiceNow and the customer. 
• Customer Engagement: Work with customers to create an optimization and/or adoption plan that aligns activities, timelines, owners, and outcomes to improve the customer experience. 
• Strategic Advisor and Advocate: Work with internal leadership teams to formulate appropriate actions plans that help to improve overall customer satisfaction. 

The Infrastructure Director Asia leads the growth of the Turner & Townsend Infrastructure business in Asia. This has a strong foundation, with long term commissions at major aviation hubs in Asia. It now needs to build from these and expand both the sectors that we serve - Rail, Aviation, Highways, Power, Utilities - and the geographies that we operate in. This involves:

• Collaborating with our global teams to further develop compelling service propositions for the Asia Infrastructure market.
• Engaging extensively with potential clients and alliance partners to build a string pipeline of opportunities.
• Building the capability and value propositions to achieve high levels of conversion for the opportunity pipeline.
• Leverage the existing teams, working closely with the respective Key Account Manager, to support the growth of the business.
• Maintain a strong pipeline of potential recruits to support the opportunity pipeline, justifying advanced and speculative recruitment where necessary to secure opportunity.
• Further develop the management team, with sub-regional directors, key account managers and technical service leaders the key roles that are to be filled over time. Localise these roles where possible.
• Drive growth outside the current key accounts of Changi and Hong Kong airports, in rail, power and utilities.
• Support the respective Key Account Managers in maximising their opportunity.
• Ensure that service reviews and assurance activities are happening and that our service delivery meets/exceeds client expectations.
• Overall accountability for the Infrastructure P&L in Asia.

Key Objectives

• Set ambitious yet achievable targets for the business and enable continued growth within target markets.
• Increase market share and our influence within the major project and program market across the mobility and environmental resilience. The priorities for each region is set out in the regional Infrastructure business plan.
• Make the major Programmes we have won our adverts and our clients our advocates. Ensure that the right capability is deployed at the right time, global best practice is leveraged and quality of delivery is assured.
• Work hand in hand with country, segment and cost centre leaders to prioritise the opportunities in the region and secure full access to regional talent in order to provide the best resourcing solution.
• Create a consistent and growing business generation pipeline focusing efforts on the major programmes and project opportunities.
• Identify and create areas of opportunity and development for our Proposition and our People.
• Develop a position for T&T as a program partner within the regional marketplace and build the capability to deliver the service.
   

As Merchandising Lead Retail (Kidswear) - Japan & Korea Market, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities with close alignment to regional assortment direction.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible for all information including but not limited to kick off, sale packs, BF-information, etc.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with inventory optimization team; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

What are we looking for? We are looking for an Engineering Lead to join the Platform Integrations team to expand and maintain direct integrations with payments systems and partners all over the world.

What is the Platform Integrations team? The Platform Integrations team sits within our Platform tribe, which designs, builds and operates the foundational direct integration infrastructure that power the product that moves billions of dollars every month. 

In Wise, our Platform Engineering Lead position is responsible for leading a specific domain from roadmap through to operation, as well as the people side of the team.

Here’s how you’ll be contributing to the Team

• Design, implement and maintain integrations between Wise and complex financial systems.

• Develop and design scalable and repeatable architecture with complex regulatory requirements.

• Analyse infrastructure to determine inefficiencies and problems, and create automation and optimisation.

• Work and collaborate with our larger platform engineering team and alongside product engineering on globally impactful projects.

• Communicate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery.

• Working and collaborating with our larger platform engineering team and alongside product engineering on global projects.

• Work with other Leads to influence the direction and change current technology implementations, as well as advocate for excellence with third parties.
   

• Leadership & Team Management:

  • Lead, mentor, and manage a high performing engineering team, fostering a culture of collaboration, continuous learning, and innovation.

  • Set clear goals, provide regular feedback, and support professional development for team members.

  • Collaborate with cross-functional teams to align technical initiatives with business goals.
     

• Infrastructure & Systems Management:

  • Oversee the design, implementation, and maintenance of robust, scalable, and secure systems and network infrastructures.

  • Ensure high availability and performance of critical systems, both on-premise and in AWS.

  • Develop and enforce best practices for system administration, monitoring, and disaster recovery.
     

• AWS & Cloud Technologies:

  • Drive cloud adoption and optimization strategies, leveraging AWS services to enhance system performance, scalability, and cost-efficiency.

  • Lead the migration and management of applications and services within the AWS environment.

  • Ensure compliance with security and regulatory requirements in the cloud.
     

• Network Engineering:

  • Oversee the architecture and management of enterprise networks, including LAN, WAN, and cloud-based networking solutions.

  • Implement and manage network security measures, such as firewalls, VPNs, and intrusion detection systems.

  • Ensure reliable connectivity and uptime across all network components.
     

• Strategic Planning & Innovation:

  • Work closely with senior leadership to develop and execute the infrastructure strategy.

  • Stay current with emerging technologies and industry trends, recommending and implementing new tools and technologies as appropriate.

  • Lead initiatives to automate processes, improve system efficiency, and reduce operational costs.

This role will give you the opportunity to:

• Work in a modern, cloud heavy environment where remote connectivity is a staple of our tech ecosystem

• Choose your path to impact. We believe people and teams are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls

• You’ll be offered the flexibility to decide on how and where you work. We understand everyone needs a little something different, so we’ll do our best to make it happen.

• Approach new challenges with the freedom to develop novel and customised solutions

• You’ll get to inspire teams with your ideas, knowledge and self-starter attitude.

• Grow as a lead and engineer - understand what problems the business needs to solve and why, then proactively resolve them. We shy away from micro management

• Be part of our mission to make money without borders the new normal

Desirable Skills and Experience

• Previous experience leading and managing teams (3-8+ team size) in a fast moving, dynamic environment

• Experience in designing and deploying complex infrastructure on cloud and on-prem (while the organisation as a whole is very cloud-centric, this role will have the unusual requirement to additionally deploy physical solutions when we have no alternative)..

• Experience in making complex deployments repeatable using modern Infrastructure as Code principles and scripting.

• Applying software development principles to infrastructure design and deployment.

• Ability translating business requirements into explainable technical solutions for internal and external stakeholders.

• Experience in leading and managing complex technical projects.

• Passion for automation, building and testing the tooling needed to build better products

The following is a list of some of the technologies and vendors we use. It is not an exclusive list nor do we expect you to know everything. But it gives a flavour.

• Java Microservices on Kubernetes 

• AWS Networking: VPC, VGW, Transit-GW, Direct-Connect, VPC Peering - SYS & NW

• ELK, Prometheus

• Terraform

• CM tools (e.g: Ansible, Puppet)

• AWX

• Git, with Github

• VPNs (we use IPSec heavily

• Network routing/switching experience on different vendor OS (Cisco, Juniper, Check Point)

• ISP Peering, DataCenter integrations, cross-connects

About You

• You’re a self starter who can run with projects

• You’re hands-on, and willing to own the systems you build as part of an on-call rotation.

• Reliability and scalability are paramount in your solutions

• You recognize the importance of both customer-focus and strong technical skills  and can coach other engineers on both

• You're comfortable and confident providing input to other teams' priorities

• Security and privacy by design mindset

• You think about risks and compliance 

• You enjoy looking for where you can have impact and upset the norm

• Technical influencer capable of promoting architectural patterns to internal and external stakeholders

• You are comfortable facing new challenges and creating novel and customised solutions

• You’re collaborative, charismatic and have the ability to tailor communication to the audience - both to technical and non-technical people as needed. Effective communication between cross-team stakeholders, peers and leads is key

More about us here:

• A quick rundown of our tech stack and for a sneak peek into the Wise world of Engineering check out our Tech Blog: https://tech.transferwise.com/

The Opportunity:

We, at Flywire, are seeking a Payment Experience Team Lead in APAC.

Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems. 

As part of this role, you will liaise closely with Client & Payment Experience Managers, other regional team leads, Central Service team and all departments in a fast-paced environment where growth and change are the norm. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. 

You will be primarily responsible for supporting payer enquiries, serving as a content expert for Flywire payment offerings and products. In addition to this, you will also drive forward the regional Payment Experience Team and be both the key escalation point for Payment Experience Associates & Specialists and the key voice for payment experience. A Payment Experience Team Lead should support the Client & Payment Experience Managers in leading the regional Payment Experience Team, providing feedback on team training needs, regional teammates development plans, payer experience improvements plus anything else that would ultimately help our payers through a ‘frictionless’ experience. You will also support the regional & global Client & Payment Experience function through project work as necessary.

You will 

• Provide solutions to complex issues for payers by phone, chat, and email with speed, professionalism and empathy
• Be the escalation point for teammates, serving as a content expert for Flywire payment offerings and products
• Be the voice of payers within Flywire escalating insight within the Client & Payment Experience (CPE) Team and beyond, using data and context to highlight areas for optimisation
• Work with the CPE Managers to design the regional Payment Experience team directions following the Global CPE direction and the company direction, proactively make plan to optimise our process, drive efficiency and scaling of manual work using data analysis
• Work closely with the co-leadership in APAC team, to ensure cohesive team management, project coordination, and shared decision-making. 
• Drive forward the regional Payment Experience Team, manage the team’s daily operations and projects execution, support team members in reaching the team goals and in their personal development
• Handle regular team administrative tasks such as the creation of monthly schedules for live contact support and scheduled tasks, weekly updates, training and quality review
• Be the main representative for regional Payment Experience Team, maintaining connection with both Regional CPE Team and other regional stakeholders for regional related new launch and training material preparation, tracking impact for the related change

The role of Singapore Consumer Panel Service (CPS) Commercial Lead is crucial in accelerating CPS commercial growth through market making and client penetration in Singapore. The Singapore CPS Commercial Lead will spearhead efforts to drive CPS in Singapore by developing and executing a robust commercial strategy and Go-to-Market (GTM) approach. This includes setting and achieving weekly, monthly, quarterly, and annual goals outlined in the Operating Plan (OP).

Reporting to the Singapore FMCG Sales Lead with matrix reporting to the Asia Pacific (APAC) CPS Commercial Lead. This role will collaborate extensively with both the Singapore local commercial team and regional CPS commercial team.

About The Role:

• Delivering ambitious results which involves setting high benchmarks and consistently achieving or surpassing them and displaying a relentless drive towards achieving result.
• Establishing credibility with peers and senior leadership both with clients and internally. Externally, build a reputation as a trusted partner who bring value to the client's business. Internally, able to rally and inspire people to share and work toward achieving CPS ambition in Singapore.
• Demonstrating mindset focused on continual improvement along the way, taking risks, and learning from mistakes rather than waiting for perfection. Maintaining positivity and confidence in overcoming challenges, and facing rejections, remaining steadfast when others may feel pessimistic or defeated.
• Challenge the status quo, foster open-mindedness, and encourage creative thinking to nurture continuous improvement culture. Stay alert to changing situations, demonstrating flexibility and adaptability in approach.
• Having a genuine curiosity about purchase behavior data and able to demonstrate the capability to translate data into actionable insights in Consumer and Shopper behaviour field.

Core Responsibilities:

Financial Management

• Take ownership of achieving the Operating Plan (OP) targets for Singapore CPS which including proactively identify revenue gaps and devise plans for closing the gap
• Ensure accurate forecasting of daily, weekly, monthly, quarterly, and annual OP.  Coordinate annual OP setting with realistic yet ambitious target.
• Proactively identify new opportunities beyond basic solution, talking and selling CPS advanced solution including Panel Survey and CAS (Consumer Analytic Solution) with credibility and expertise.

Client Acquisition

• Devise and implement strategies focused on client penetration. Actively identify new clients we can target and outlining actions required to acquire the client.
• Build strong personal reputation and relationship with key decision maker in potential client’s side
• Take the lead in orchestrating and delivering contract renewals, proposal and sales pitching

Commercial Strategy & Go to Market

• Lead the development, refinement, and execution of the commercial strategy for the CPS in Singapore, including develop and implement sales plans, focusing on market making
• In collaboration with cluster/country commercial lead, encourage and empower local ADs to sell CPS by fostering a collaborative environment with the necessary tools, training, and sales resources.

Client Management & Consultancy

• Build personal reputation as someone who can bring insightful contribution to client business hence become trusted advisor for clients.
• Use understanding and strategic view of client’s business to effectively communicate client expectation to the rest of the team to ensure client’s expectations are met
• If needed, lead presentation on more complex projects and to run workshops session, in a way that demonstrate confidence and expertise.

Product and Service Development

• Champion NIQ CPS product and service to both internal and external clients; and make sure they are exposed to our best and latest thinking, and new development in CPS i.e. Panel on Demand
• Regularly seek inputs from clients about the ongoing relevance of our product and services  to ensure alignment between client needs and the product development.

As a Lead ML Engineer, you will play a leading role in operationalizing ML Models developed by Client data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:

• Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements
• Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.
• Optimize AI development environments (development, testing, production) for usability, reliability and performance.
• Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).
• Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.
• Evaluate open-source and AI/ML platforms and tools for feasibility of usage and integration from an infrastructure perspective. This also involves staying updated about the newest developments, patches and upgrades to the ML platforms in use by the data science teams.

Technical Skills

• At least 10 years of experience as a ML Engineer, working with Python, ML libraries, and large-scale data processing framework.
• Advance proficiency in Python used both for ML and automation tasks.
• Experience in working with ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Experience in working with large-scale data processing framework, such as Hadoop, Spark, or Dask.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.
• Knowledge of Logging and Monitoring tools, such as Splunk and Geneos.
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Experience in ML operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing ML Models, and managing and scaling AI platforms.
• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.