The ideal candidate will be responsible for developing high-quality web applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• 2 Years of development experience with MERN stack
• Total work experience of no more than 4 years
• Experience handling backend using Node and BD like MongoDB

Job Description

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required.

In addition, you will handle the feedback from patients and resolving service-related incidents, as well as enquiries such as the rates of consultations and medical package.

You will also liaise with other departments on the Call Centre Services and procedures, assist the Call Centre Supervisor in formulation and implementation of department process and procedures.

Perform other administrative duties which includes prepare and maintain staffs leave records, perform monthly staff performance audits and to update all relevant information and disseminate to staff accordingly.

Requirements

• Diploma in any discipline with at least 2 years of experience, preferably in Healthcare setting will be advantageous.
• Relevant experience in call centre is an added advantage
• Able to converse clearly and well
• Able to work alternate Saturdays

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3630/

Responsibilities:

• Research, design and develop lighting systems and modules for customised products or new products.
• Evaluate and develop design improvement, technical solution and cost reduction for existing products.
• Analyse manufacturing problems and recommend solutions.
• Perform and check engineering calculations and prototypes to verify product design and production methods.
• Source for and evaluate suppliers, components and products.
• Create, monitor and evaluate test programs to verify/validate product performance.
• Prepare calculations, schedules, reports, drawings and other related documentations and analysis.
• Create, check and maintain appropriate engineering documentations in support of a product design, in accordance with Company’s procedures.
• Provide sales, production, operations and project teams with technical and design support onsite and offsite.
• Track project status and coordinate for successful testing, commissioning and completion.
• Maintain library of research data, detailed methods, evaluation of components, materials, products and production methods.

Requirements:

• Bachelor Degree in Engineering (or similar based on experience).
• Minimum 5 years of relevant working experience.
• Portfolio of products designed and produced.
• Examples of solutions engineered.
• Proficiency in the use of Microsoft Office, AutoCAD 2D/3D and lighting calculation software.
• Experience in 3D printing.
• Experience in manufacturing processes and materials.
• Advanced analytical, critical thinking and decision-making skills.
• Interest in research, dive deep on subjects and able to self-learn.
• A keen eye for detail, organized, resourceful and independent.
• Team player with excellent written, pictorial and verbal communication skills.
• Good project management skills.
• Positive attitude and commitment to make a difference.

Benefits & Others:

• 5.5-day (alternate Saturday) work week.
• Training will be provided.

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Job Responsibilities

• Responsible for product and spare parts installation, repair and maintenance of faulty system;
• Provide technical support in the commissioning, operation, maintenance and de-commissioning of medical equipment;
• Provide on-site service support;
• Monitor the Preventive Maintenance program to ensure minimal disruption to operations and to ensure that medical equipment is safe for use at all the times
• Provide technical advice and consultation to customer on product related enquiry
• Respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline;
• Attending to daily service requests, breakdowns and provide service support;
• Attend all emergency calls during office or non-office hours, including weekend and Public Holidays;
• Develop strong customer relationships, negotiating and closing contracts and developing the technical services business;
• Any other duties as assigned by the Reporting Manager.

Pre-Requisites (Qualifications & Experience)

• Diploma in Electrical, Electronics & Computer Engineering
• Strong background and understanding in electronics, electromechanical and computer networking.
• Knowledge in Information Technology and/or a wide range of medical product
• 1-2 years working experience in technical field service
• Must be able to travel locally and overseas
• Must be able to work at odd hours and weekends
• Excellent teamwork
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• ⁠Highly motivated and result orientated
• A self-starter who works independently with minimum supervision
• Critical thinker
• Analytical and able to trouble shoot complex issues

Job Description & Requirements

• Maintenance contract administration and servicing job scheduling

• Administration of service reports and jobsheets

• Generate quotations and handle email correspondence with customers

• Arrange material for site installation and manage billings

• Handle accounts receivables and follow up on payment

• Provide administrative support to project team and maintain project databases

• Positive attitude, good interpersonal skills, pleasant disposition

• Diploma holder

Description

The applicant must be:

• A Marine Electrical Engineer whose working experience will include Failure Modes and Effects Analysis for DP Equipment Class 2 and 3 vessels as a team member and independently witnessing DP FMEA Proving Trials and Annual DP Trials in the capacity of third-party surveyor.
• Familiar with IMCA DP related guidelines and with the requirements of Oil Majors, including ASOG development and implementation.
• Familiar and experienced with inspections of vessels working in the offshore energy sectors.
• Willing to take on new roles such as superintendency and project management of vessel maintenance, repairs, and dry dockings.
• Willing to travel overseas and offshore when required.
• Analytical, able to work independently, results orientated, resourceful and pro-active.
• Able to independently develop competency and practice continuous professional development.

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

Motorway is a leading pre-owned luxury cars dealer, and we are dedicated to providing exceptional service to our clientele. We are seeking an experienced After Sales Service Manager to oversee our after-sales operations at luxury cars sector, ensuring the highest standards of customer satisfaction and service excellence.

Key Responsibilities:

· Lead, mentor, and manage Service Advisors, Parts Executives, and Mechanics.

· Oversee vehicle maintenance, repair, and warranty services.

· Ensure the team delivers premium service that aligns with the brand’s standards.

· Maintain high customer satisfaction by addressing concerns promptly and professionally.

· Implement strategies to enhance the customer experience.

· Regularly review feedback and make improvements as needed.

· Ensure service processes are efficient and meet quality standards.

· Monitor KPIs to achieve service efficiency, profitability, and customer satisfaction.

· Manage the service department’s budget and control costs.

· Develop pricing strategies for service offerings.

· Monitor expenses to meet financial targets.

· Maintain a safe working environment according to health and safety guidelines.

· Prepare reports on service performance and financial results.

· Analyze trends and identify areas for improvement.

Requirements:

· Bachelor’s degree in Automotive Technology, Business Administration, or related field.

· Minimum of 5 years of experience in after-sales service management, preferably in a luxury automotive brand.

· Strong leadership, customer service, and communication skills.

· Possess excellent interpersonal skills to connect with clients.

· Proficiency in automotive service processes and management systems.

· Work location – Lower Delta

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Engage with current and new clients via email, WhatsApp and social media to facilitate order enquiries.

· Manage orders placed by clients on our website

· Manage customer feedback and service recovery.

Requirements:

· Some experience in customer service industry

· Proficient in managing comms channels like WhatsApp and email

· Well-organised with good time management

· Personable and professional

· Work well in a team environment

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 9.30am-6.30pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

Job Description :

• Responsible for the execution of civil and structural design involving the preparation of calculations and review of structural design drawings in accordance to customers' specifications, applicable codes, standards and other generally accepted practices.
• Assist in producing tender specifications and design requirements for calling of tender contracts.
• Undertake detailed design of buildings and civil infrastructures.
• Work with Qualified Person (QP) and/or Senior Engineer to develop design scheme for civil and structural works, submissions to authorities, project planning, implementation and monitoring progress of project.
• Project coordination and liaison with stake holders on technical matters during construction stage.

Requirements :

• Candidates must possess minimum a Bachelor Engineering (Civil) degree recognised by PE Board.
• Engineers with minimum 3 years' relevant local experience in engineering design work with consultant firm.
• Conversant with latest design codes and authority requirements (Codes of practice directives, etc.).
• With good attitude towards quality of work and timeline.
• Able to work independently to support the Qualified Person and/or Senior Engineer.

Job Description :

• Responsible for the execution of civil and structural design involving the preparation of calculations and review of structural design drawings in accordance to customers' specifications, applicable codes, standards and other generally accepted practices.
• Produce tender specifications and design requirements for calling of tender contracts.
• Undertake detailed design of buildings and civil infrastructures.
• Work with Qualified Person (QP) to develop design scheme for civil and structural works.
• Lead a team in project planning, implementation and close monitoring the progress of projects.
• Project coordination including submission to local authorities and liaison during the construction stage and site inspection with qualified site supervisors (RE/RTO).
• Liaise with clients, consultants and authorities on technical matters.

Requirements :

• Candidates must possess minimum a Bachelor Engineering (Civil) degree recognised by PE Board.
• Engineers with minimum 5 years' relevant local experience in engineering design and project management.
• Conversant with latest design codes and authority requirements (Codes of practice directives, etc.).
• Be a team player with good attitude towards quality of work and timeline.
• Able to work independently to support the Qualified Person.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as promote patient safety and enhance productivity. Your responsibilities will include working with internal and external stakeholders to align informatics needs with the development of hospital services and operational plans, coordinating workflow simulations to test new models both virtually and on physical prototypes, facilitating procurement and resourcing for assigned projects, and supporting the hospital’s operational readiness, activation, and transition (ORAT) plans.

Additionally, you will facilitate coordination meetings with various project stakeholders and provide regular reports to the Hospital Planning Committee.

Job requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum of 3 years of relevant work experience in local hospital setting is an advantage
• Strong knowledge and skills in project management, programming languages (C++, Python, Java, JavaScript), and technology adoption methodologies are highly advantageous
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside the box
• Ability to engage various stakeholders in a dynamic environment within a growing organisation
• Capable of working under pressure and adapting to challenging conditions

Responsibilities

• Analyze existing business processes and systems to identify areas for improvement and optimization.
• Work closely with business stakeholders to understand their needs and convert them to well-defined, maintainable and extendable data models; and building dashboards with an Enterprise Visualisation tool
• Maintain and update software inventory list and IT reports.
• Conduct thorough testing and validation of IT solutions to ensure they meet business needs and expectations.
• Provide ongoing support and guidance to business users on IT systems and processes.
• Collaborate with project team and manage timelines to ensure deliverables are met with budget constraints
• Perform User Access review and security log review
• Compliant to IT Security and Data Protection policies to protect data according to its classification
• Stay updated on industry trends and best practices to continuously improve processes and systems at Lions Befrienders.

Requirements

• Degree in Computer Science, Information Technology or equivalent
• Minimum 2 years of experience in software engineering or similar role
• Good knowledge of SDLC principles, SalesForce, Dynamics 365, MS SQL, Power BI, M365 Administration, Power Automate is preferred is preferred
• Experience in working with data warehouses, data analytics and data visualization tools
• Understand in Agile and Waterfall methodologies and execution
• Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

Requirement

- Strong programming skills (Python, Go, Java, Shell), experience with cloud platforms (Azure), and proficiency in monitoring, CI/CD (Jenkins, GitHub action) and containerization (Docker, Kubernetes).

- Candidates should have operational experience in incident management, performance optimization, and automation.

- Strong problem-solving, communication, and collaboration skills are essential, along with a reliability-first mindset and a commitment to continuous improvement.

- Preferred qualifications include SRE certifications, financial services experience, and familiarity with observability frameworks.

Job Description

• Perform on-site advice, installation, preventive maintenance of company products
• Hands-on experience is an advantage
• Must be a team player and work closely with the sales team
• Provides good customer services
• Share customer feedback and on-site issues to continuously improve customer experience
• Manages all resources, materials & equipment required for each project deployment effectively and efficiently

Requirements

• Knowledge in Public Address (PA) Systems is an added advantage.
• Basic spoken English and able to converse in Mandarin.
• A team player and able to work independently
• Training and guidance will be provided
• Possess Class 3 manual gear driving licence will be an added advantage

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customer’s waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation.

Job Requirements

• Minimum Diploma holders and above
• Able to work under pressure and fast-pace environment
• Preferably 2 years in Customer Service industry or 2 years in Call Centre support
• Good Customer Service skills
• Good Communication skills

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Responsibilities

1) Understand and implement Company QEHS Policy and procedures on assigned projects.

2) Ensure the requirements of Project QEHS plan/manual is implemented and adhered to on assigned projects.

3) Ensure assigned projects meet Quality requirements as set out in the design drawings and Contract documentation.

4) Liaise with client’s and sub-contractors’ quality representatives.

5) Monitoring implemented QEHS system through periodic audits and ensure that all quality requirements are documented and properly maintained.

6) Carry out regular internal and external audits and prepare reports of findings.

7) Participate in audits by clients’ team of the company’s systems implemented on assigned projects.

8) Investigate and document any client’s complaints about quality.

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.Report directly to Project Manager

Duties and Responsibility·

Assist Project Manager to oversee all daily construction activities on site to meet project progress and quality goals.

· Ensure all works are carried out in compliance with safety and environmental regulations

· Ensure all works are carried out in compliance to QA/QC requirements

· Convey proper instructions to subcontractors to ensure all installation works are executed in accordance with approved construction drawings details

· To manage construction difficulties, safety risk and other technical issues

· Prepare installation sequence & micro schedule for respective façade elements according to construction drawings

· Coordinate with Subcontractors on all matters pertaining to site installation and quality issues

· Monitor and update daily project/site progress report

· Maintain proper records of Site Inspection Reports, materials deliveries and site activities

· Arrange & Coordinate Site Testings and Inspections with Vendors and RTO/RE

· Manage and plan site materials and equipment delivery to ensure efficient use of resources

· Co-ordinate site storage space with Main Contractor

· To assist Project Manager in timely submission of materials samples and mock-up for approval

· Checking of RC structures conditions against construction drawings and highlight any discrepancies if found on site

· To perform other duties as assigned by Project Manager.

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

APAClimo Alliance

Title: Corporate Sales Executive - Ground Transportation

Full-time position

Salary range: $2,500 - 3,500 + Commission

Company Overview

APAClimo Alliance is a platform that connects customers and fleet partners for Chauffeur Driven services. With actual operational expertise in Japan, our emphasis is on Safety and Service Excellence for all our Customers across the locations we operate.

We are looking for a Corporate Sales Executive to acquire new Corporate accounts for Chauffeur drive services or events in Singapore and Japan.

Roles & Responsibilities

• Source Corporate Customers and liaise and deal with Travel Agents, Banks, Airlines, Hotels.
• Provide good after-sales service to ensure high customer ratings
• Ensure fast response rates to all existing and potential customers
• Resolve customer issues
• Manage dissatisfied customers

Minimum Qualifications

• Corporate Sales Experience
• Fluent in English
• Able to communicate well in written and spoken English

Preferred Qualifications

• Ability to speak Japanese is highly advantageous
• Travel, event or Automotive Industry

This role is responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (e.g. file transfer, API gateway) in non-Production and Production environments on AWS. He also needs to ensure the platform adherence to IT compliance requirements.

Requirements:

• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

JOB SUMMARY

The Customer Service Property Executive is responsible for delivering exceptional service to tenants and residents, acting as the main point of contact for all customer-related inquiries and issues. This role involves managing tenant relationships, addressing concerns, and ensuring a smooth and positive experience for all residents. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a strong understanding of property management operations.

Key Responsibilities

Tenant and Resident Relations

- Serve as the first point of contact for all tenants and residents, responding to inquiries, complaints, and requests in a timely and professional manner.

- Build and maintain strong relationships with tenants by providing personalized and attentive service.

- Conduct regular check-ins with tenants to ensure satisfaction and address any issues proactively.

Customer Service Management

- Handle all incoming communication (phone calls, emails, text messages) from tenants and residents, ensuring prompt and effective resolution of issues.

- Manage service requests and coordinate with the maintenance team to ensure timely completion of repairs and other tasks.

- Follow up with tenants to confirm that issues have been resolved to their satisfaction.

Lease Administration Support

- Assist in the lease administration process, including onboarding new tenants.

- Ensure that all lease-related inquiries are handled accurately and efficiently.

- Support the team in preparing and issuing lease documents and notices.

Property Management Assistance

- Provide administrative support to the team, including maintaining records, updating databases, and preparing reports.

- Assist with the coordination of property inspections, move-ins, and move-outs.

- Help manage the property's amenities and common areas, ensuring they are well-maintained and meet residents' needs.

Complaint Resolution

- Address and resolve tenant complaints in a calm and professional manner, escalating issues to the Property Manager when necessary.

- Implement conflict resolution strategies to maintain a positive and harmonious living environment.

Qualifications

- No prior experience in property management required, training will be provided.

- Minimum of 1 year of experience in customer service, property management, or a similar role.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and a customer-focused mindset.

- Proficiency in Microsoft Office Suite.

- Ability to multitask and manage time effectively in a fast-paced environment.

Desirable Skills

- Strong organizational skills and attention to detail.

Working Conditions

- The role requires regular interaction with tenants and residents, often in a busy or high-pressure environment.

- Commute between office and various projects.

- May require occasional evening or weekend work to attend to emergencies.

• Project Management & Supervision
• Assist project Manager / Senior Project Engineer on design and site
• Coordination, Testing and Commissiong, Handover Documentation
• ITE, Diploma or Degree in Mechanical, Electrical or equivalent
• 1-2 yrs of working experience in the related field
• Fresh graduates are welcome to apply

About us

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

At SCC we believe that:

· Utilizing our individual strengths as neighbours makes anything possible.

· We have the potential to develop into a network of people who support one another.

· In times of need, we help others by giving back to them, and we receive in return.

· This community can serve as a setting for self-help, encouragement, and mutual support.

Our Approach

Adopting an all-encompassing strategy, we utilize the community to stimulate reciprocal assistance via social ties and inclusivity, with the objective of enabling low-income and susceptible households and realizing the complete potential of the upcoming generation for revolutionary transformation.

What are we looking out for?

As an I.T Support Executive, the ideal candidate shall assist in Management and team operations providing administrative support, including basic IT support for current and new drives and initiatives.

The ideal candidate shall support and work closely with the Administration Manager to ensure the smooth operations of the organisation and in general administration.

About the role of IT Support Executive

· We are built on strong values and ethics and are seeking like-minded candidates to join the team where tech meets heart, and every troubleshooting session is a step towards helping those in need. Reporting to: Admin & Operations Manager and Deputy Director and support following aspects of scope:

Technical Support / Maintenance and Monitoring / User Support and Training / System Administration / Project Support / Problem-Solving and Troubleshooting / Collaboration and Coordination

Responsibilities:

· Day-to-day IT helpdesk support, hardware setups, etc. Server Administration and Network / Firewall / VPN / Synology maintenance.

· Manage and configure POS and ERP system settings. Support and manage store opening projects across multiple regions.

· Liaise with HQ IT for all group initiatives, protocols and systems implementation.

· Provide and troubleshoot comprehensive level 1 and/or level 2 helpdesk support for internal team.

· Facilitate and set-up AVS/video conferencing before for general meetings.

· Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, and shared storage running at peak performance and working to prevent downtime.

· Upkeep and ensure that IT hardware/software are running smoothly in working order and up to date.

· Manage software licenses, ensuring that it is up-to-date and timely renewals & streamline and maintain IT-related contracts with clear SLAs.

· Ensure and safeguard proper management of data through migration/backup missions.

· Collaborate on projects, adding inputs and contributing to the success of implementation.

· Ensure that IT-related policies are current, and organised, concurrently be updated on new developments in IT sector.

· Any other ad-hoc duties as assigned by Admin & Operations Manager.

Requirements:

· Degree/Diploma in Computer Science, Computer, Information Technology, Electronics Engineering, or equivalent or related studies with 3 to 5 years working experience or more. Minimally at least 2 years of IT experience. (Fresh Graduates are welcome to apply.)

· Good experience in Windows, Networking and Firewall administration, maintenance and technical support. Experience with hardware and system network, including conferencing applications and Audio/Video equipment, and proficiency with Microsoft 365 & Windows applications.

· Experience in configuring and troubleshooting network connectivity issues and good communications with all levels of team and problem-solving skills.

· Ability to articulate complex technical concepts in simple language.

· Team player and be independent in executing work-related jobs. Occasional travelling might be required.

· Demonstrated written communication skills to create useful support logs/reports. Good analytical and problem-solving skills to troubleshoot and diagnose issues.

· Strong in project and time management skills to provide updates and fixes within a promised time frame. Ability to work independently with a proactive skills, strong ability to multitask.

· Customer service and collaboration skills to interact professionally and positively with internal and external stakeholders.

· Will be an added advantage to possess Tech Certifications (CompTIA A+, MS365 Admin).

We provide:

• Career development opportunities
• Flexible working hours
• AWS / Bonuses
• Health insurance
• Wellness programmes and many more…

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection use, and/or disclosure of personal data by SCCFSC to carry out its nature of business in compliance with the relevant provisions of the Personal Data Protection Act 2012 © 2024 South Central Community Family Service Centre Privacy Policy.