Process Engineer (Thin Film) is responsible for development and establishment of production process.

Responsibilities

• Review and accept machine buyoff, setup pilot line process and transfer from pilot line to production line.
• Establish, review and update specifications, workflow, quality and safety related documentation for production line.
• Troubleshoot process issue and improve process capabilities, yield and cycle time from customer NPI stage to LVM/HVM stage.
• Process sustaining and control through SPC and periodic defect Pareto Analysis.
• Lead and drive SPC control towards zero defects. Review and update FMEA, Control plan OCAP with cross-functional teams.
• Coordinate and liaise with vendor/suppliers on process issue or quality issue.
• Support customer NPI activities and internal engineering activities.
• New material, process & machine development and qualification.
• Handle and manage customer audits and 8D reports.
• Provide disposition for engineering and production lots.
• Conduct process characterization and qualification to establish process baseline.

Requirement

• Minimum bachelor’s degree in Materials Science, Microelectronics, Chemical Engineering or relevant disciplines
• Minimum 3 years hands-on process experience in thin film process
• Experience working in Wafer-level Fanout packaging production line or LCD/FPD production line preferred
• Experience in process engineering, process control engineering and yield enhancement
• Experience in SPC, DOE, FEMA, and 8D reports

Equipment Engineer (Pick and Place) will provide technical leadership to startup of next generation of Fanout packaging equipment, optimize equipment capability, quality, and utilization through CIP to meet company's goals.

Responsibilities

• Have an in-depth understanding of how Precision die PNP, Pick & Place process equipment working principle and how critical parameters will impact downstream process and to work together with process counterpart to resolve complex integration issues.
• Manage and plan new equipment start-up to support production
• Establish Preventive Maintenance (PM) plans for all equipment and optimize PM for quality, cost, and productivity.
• Liaise with vendors to resolve equipment issues and improve equipment performance
• Identify and assess any safety and product risks, recommends risk eliminations, and control risk through mitigations and safe work procedures.
• Work on continuous improvement projects to improve equipment efficiency and address issues
• Setup tracking system to monitor expenditures
• Provide feedback, guidance and training to AEs
• Familiar and follow up on SPSR, MRB, 8D, TECN, ECN ISO9001/QS9000/TQM documentation for closure of issues / setup system.
• Familiar and update specifications to meet company Quality Standard requirements
• Familiar with SPC, DOE, FDC, ECMS and all the statistical analysis tools to help optimizing equipment robustness.
• Establish and maintain essential spare parts stock inventory

Requirements

• Minimum bachelor's degree in Electrical / Electronics / Mechanical / Mechatronics / Microelectronics Engineering
• Minimum 3 years of relevant experience in equipment engineering, preferably in a semiconductir/LCD/Electronics/Electrical industry
• Hands-on experience in equipment maintenance or troubleshooting.
• Self-driven leader and strong team player with keen technical ability, systematic approach, detailed-oriented, excellent problem-solving skills, and positive attitude.
• Proven ability to identify, assess and solve problem

Preferred Qualifications

• Prior experience in Advanced Packaging/foundry or similar industry background with high precision Pick & Place experience will be an added advantage
• Strong analytical with good interpersonal skills and Integrity
• Ability to work under pressure & in a Dynamic Environment

Process Associate Engineer (Die Prep) is responsible to support the engineering activities as well as the daily production activities reliably and efficiently.

Candidates with related experience in semiconductor and/or electronics manufacturing industry are encouraged to apply for this position.

Responsibilities

• Ensure process integrity for machine related to production
• Process monitoring via SPC / real time monitoring system
• Work on process improvement projects
• Handle disposition and on hold lots
• Maintain good housekeeping in the production area
• Support in recipe setup and qualification for production
• Assist to troubleshoot process-related issue
• Collect engineering data
• Any other ad-hoc duties as assigned by reporting supervisor

Requirement

• Minimum diploma in electrical / mechatronics / mechanical/ microelectronics engineering or similar discipline
• Minimum 2 years’ experience working in semiconductor manufacturing environment
• Minimum 2 years of experience working in Die Preparation process such as Backgrind, Dicing and Laser-grooving.
• Knowledge in basic SPC and Microsoft Office
• Flexible to work under various shift pattern. The selected candidate will start with office hours first, and eventually work on 12-hour rotating shift (day and night)

1. Job PurposeTo ensure timely updates are provided by EMD staff to patients’ relatives
   To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care
   Adhere to policies and procedures of hospital services
   

Primary Responsibilities and Duties (80%)

1. Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...
   Document details of every update in ED Web
   Remind doctor or nurse to update patient’s relatives
   Look out for patients and/or patients’ relatives who require assistance
   Assist patients and/or patients’ relatives with enquiries
   Resolve any PR problems
   Registration of patients presenting at Emergency Department
   Admitting of inpatients
   Discharge of Emergency patients
   Collecting payment for A&E facility feeds and deposit for inpatients
   Financial Counselling process for inpatients
   Handling of general enquiries (over counter & phone)
   Ensure customer service standards are up kept at all times
   Sorting of E-cards in preparation for dispatch to MRO daily
   

2. Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
   Follow through enquiries till case is closed
   Track number and type of calls coming in
   
2. SOC Appointment BookingPerform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
   Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
   Follow through for all appointment requests required by EMD by next working day
   Tracking of appointments requested and booked in EMD
   

Secondary Responsibilities and Duties (20%)

• I. Driving of Ambulance – to be deployed in times of emergency
• II. Buddy and train newly joined PROs
• III. Ensure the Family Counselling Room is neat & tidy
• IV. Additional responsibilities as assigned by Operations Director/Manager/Executive
• V. Keep inventory of supplies and inform Administrative Assistant for replenishment
• VI. Make appointments for patients discharged from Emergency

1. Offer helping hand to Patients in need in the waiting area

The Snr EUC Engineer manages the IT support function. He provides management to a group of IT professional and support staff and focuses on setting goals and priorities. He/She plans and directs the information processing activities of the organisation and coordinates the effective design, implementation and operation of management information systems and applications. He oversees the maintenance and upgrading of support systems and conducts on-site training to promote efficient operations.

Implement IT Support Service Plans

• Lead the implementation of support services across the organisation

• Define best practices and Service Level Agreements for the support function

• Establish performance and reporting measures to provide an effective and efficient level of service

Manage IT support Activities

• Identify actions to maintain or improve levels of service

• Advise the business on IT support metrics and capabilities

Oversee System Maintenance

• Prioritise activities to ensure continuity of service and prompt issue resolution

• Oversee the compiling of data for reporting purposes

• Review trends and patterns

• Plan installation of hardware equipment, software and maintenance agreements

• Recommend acquisition of new technology and software

Provide Incident Resolution Guidance

• Analyse enquiries to identify recurring user problems, recommend solutions, and to identify areas where service can be improved

• Respond to more complex, escalated enquiries from team members

• Evaluate results of investigation reviews

• Develop problem solving guidelines, checklists, or other materials to assist staff to respond to user problems that are recurring or routine

• Oversee disaster recovery planning and testing

Requirements:

• Have prior technical knowledge on End User Computing technologies, not limited to Desktop Endpoint Management, Win10 / 11 Security Patch Management, Asset Management, GPO policy management, Active Directory Administration, Win 7 / 10 / 11 migration (plus point), M365 administration (plus point), SCCM & Bitlocker (MBAM) administration (plus point), Software deployment management (plus point)

• Have vendor management experience or have experience managing subcontractors will be an advantage

• Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays

Responsibilities:

• Conduct daily preventive & corrective maintenance at remote work site
• Attend emergency site issues and response to site within service level of agreement
• Keep track and prepare service report for preventive & corrective maintenance
• Submit service report on daily basis
• To perform rotating standby duty
• To prepare spare part list and perform stock take of maintenance spares with client
• To liaise with other co-workers / departments and Customer
• Preparation of project submissions, ensure up-to-date documents and final submission of project documentation
• To responsibilities include project planning, co-ordinate, implement and manage security & communications related systems projects

Requirement:

• Diploma/Degree in Electrical & Electronics or IT discipline.
• At least 1 years hands-on experience in maintenance work in CCTV, Card Access Control, Intrusion Detection, ELV System,
• Good knowledge of Electrical / electronic control system
• Good knowledge on communication protocol will be advantage
• Strong execution and troubleshooting skills at remote site work
• Able to work independently with minimum supervision and under pressure
• Willing to work in outdoor environment
• Willing to be on standby on call duty

Key Responsibilities:

Administrative Support:

• Conduct research, collect and analyze data to prepare reports and documents.
• Assist in planning and coordinating drivers, sales team and customers schedule.
• Answer and manage incoming calls, emails, and other communications.
• Act as a liaison between the management and staff, relaying information, requests, and directives.
• Maintain office files, both electronic and hard copies, ensuring they are organized and up-to-date.
• Develop and maintain a filing system for easy retrieval of documents.
• Ensure all sensitive information is handled with confidentiality.
• Oversee and order office supplies, ensuring the office is well-stocked and organized.
• Handle office equipment maintenance and coordinate with vendors for repairs and services.
• Assist with other administrative tasks such as timesheets, and jobsites tracking.
• Track project timelines, deliverables, and follow up on pending tasks.

Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven experience as an administrative assistant or office admin assistant.
• Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Strong organizational skills with the ability to multitask.
• Excellent written and verbal communication skills (Mandarin speaking plus point).

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Responsibilities:

1. Responsible for the secure operation and maintenance and development of the core transaction system database and related foundational platform systems.

2. Design and implement high availability solutions for databases to ensure 99.99% or higher availability.

3. Perform fault diagnosis and emergency response, analyzing and resolving database performance issues while accurately identifying root causes in a timely manner.

4. Optimize SQL, providing suggestions for improvement and optimization of problematic SQL queries.

5. Conduct forward-looking research on database technologies and promote their implementation and usage.

6. Provide technical consultation and system support services to project managers or system leaders.

Qualifications:

1. Over 3 years of work experience, including at least 3 years in dedicated SQL Server database operation management and technical support.

2. Proficient in using Performance Dashboard, SQL Profiler, and related diagnostic tools

3. In-depth understanding of indexing, physical and logical storage, execution plans, and blocking and deadlocking

4. Skilled in backup and restoration, DBCC, database clustering, mirroring, replication, and distribution, with a strong understanding of relevant Windows platform knowledge (clustering/AD domain). Candidates with experience in two or more database technologies, including SQL Server, will be preferred.

5. Familiar with Linux, Windows, IIS, SQL Server, Apache/Nginx, MySQL.

6. Knowledgeable about the architecture, replication, high availability, monitoring, and backup mechanisms of SQL Server and MySQL, with practical maintenance experience preferred

7. Proficient in SQL statements for SQL Server and MySQL, including writing stored procedures and designing table structures.

8. Detail-oriented, patient, calm under pressure, responsible, willing to research technology, and highly interested in DBA work, with good communication skills and a spirit of teamwork.

Location: Kopi & Tarts @ Funan (Halal Certified)

Operational Hours: 8AM to 8PM on weekdays, 10AM to 830PM on weekends

Basic Salary: $1600 to $2700 (Including Incentive, Allowances and OT)

Working hours: 5 days work week / 8.5 hours per day

Shift hours: Weekdays 7.30AM to 5.30PM or 10.30AM to 8.30PM, Weekends 10AM to 9.30PM

Job description:

• Takeaway Kiosk (no dine in)
• Opening and closing of store
• Cashiering, simple baking & local coffee making
• Ensure cleanliness of the store
• Ensure compliance with SFA safety & hygiene standard and MUIS Halal requirements (kiosk will be applying Halal certification)

Key Benefits:

• Progressive Annual Leave
• Birthday Voucher
• Weekend Shift Allowance
• Performance and Stay-On Bonus
• Employee Referral Program
• Medical Reimbursement
• On-Job Training Provided

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Must be able to work on Weekends / Public Holidays

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Middleware Administration

• Responsible for providing technical services to support environment provisioning, software integration and projects from deployment planning, setup & testing, pre-production readiness to production cutover;
• Hands-on experience on Middleware technologies such as Webserver Apache, IIS, WebLogic, JAVA & .NET based Application server, SSO server, Scheduling and Enterprise Backup;
• Responsible for software upgrades and patching ensuring that the platforms are performing to their potential & meet security compliance;
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure;
• Developing and maintaining infrastructure/process logs, documentation, process metrics and capacity trending will be part of the daily activities;
• Participate in 24/7 support by acting as an escalation point for any production issues;
• Responsible for monitoring and optimizing the performance of middleware systems. This may involve diagnosing and resolving issues related to scalability, throughput, latency, and overall system efficiency.
• Work closely with developers, system administrators, and other stakeholders to understand their requirements and provide technical support;
• Stay current with trends and incorporate emerging technology to benefit the platform for on premise and cloud solutions;

Requirements

• At least 3-5 years of Middleware support experience, preferably in large-scale government projects;
• Candidate with strong infrastructure/technical background with knowledge on message-oriented applications in cloud-native architecture will have an advantage;
• Strong understanding of high-availability architectures. Hands-on experience in Clustering, Load Balancing and failover management;
• Work under minimal supervision and take ownership of middleware incidents end to end
• A good working knowledge in UNIX-platform based Web-App administration is a must;
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions! The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Ob behalf of our client who is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as Senior Sales & Marketing Executive.

Responsibilities

- Achieve sales objectives within product range or assigned districts.

- Pursue sales leads, conclude orders, and initiate internal sales process and logistics.

- Provide technical solutions to Consultants prior to tender calling

- Understanding of local Codes (COP) for Equipment systems

- Attend tender interviews

- For secured contracts, to attend project meetings as and when required

- Handle variation orders

- Manage account receivables

- Visits to customers

Requirements

- Minimum diploma in Electrical/Mechanical/Mechatronics Engineering

- Proven sales record and handle of tender sales

- Good customer relationship management

- Applicants must be based in Singapore currently

Benefits

- Permanent placement

- Career progression

- Sizable organisation in the evergreen industry

Location: East

EA License: 22C0971 | EA Registration: R21101298

About NSING:

As part of Nations Technologies Group, NSING was founded in 2018 in Singapore bringing high-performance semiconductor products and solutions to global semiconductor industry. Our products includes General and Secure MCU, Secure IC for TPM (Trusted Platform Module), Bluetooth Low Energy BLE and BMS (Battery Management System). When you join NSING, you will be part of a talented team in the Singapore R&D Center where we develop high performance MCU targeting for Industrial and Edge AI applications.

Your Role:

As a SoC Design Verification Engineer, you will be you would be part of a passionate team developing and deploying state-of-the-art verification methodologies in ever-increasing design complexities, from UVM, C co-simulation, to mixed-signal simulation and formal verification. You will be part of the Singapore team in developing high performance MCU chips.

• Develop detailed verification plans based on design specifications and architectural requirements.
• Create and maintain test benches for complex digital designs using System Verilog and UVM (Universal Verification Methodology).
• Write, debug, and execute test cases to verify functionality, performance, and power consumption of our SoC products.
• Collaborate with design engineers to identify, analyze, and resolve design issues.
• Conduct coverage analysis and drive verification closure to ensure all functional requirements are met.
• Mentor junior verification engineers, providing technical guidance and support.
• Continuously improve verification processes and methodologies to enhance efficiency and effectiveness.
• Participate in design and verification reviews, providing constructive feedback and recommendations.
• Stay updated with the latest industry trends and advancements in verification techniques and tools.

Your Skills and Experiences:

• Education：Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Experience: 5 years+ prior industry experience of design verification including significant System Verilog and UVM usage.
• Technical skills:

-Deep knowledge of digital logic design, SOC architecture and microarchitecture

- Proficient in simulation-based verification methodologies and languages such as UVM and System Verilog

- Skilled in developing and maintaining test benches, test cases, and verification environments

- Experience across the full verification cycle from initial planning to final tape out

• Preferred skills:

- Knowledge of low-power design techniques and verification methodologies.

- Knowledge of hardware-software co-simulation mixed-signal verification techniques.

- Knowledge of gate level simulation methodologies.

Other Skills:

• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a cross-functional environment.
• Flexibility and adaptability and demonstrates ability to manage multiple tasks and projects, prioritizing effectively to meet deadlines.

As part of the IT Infrastructure team, you will be responsible for enterprise data backup protection and to optimized end-to-end Enterprise backup operations to support the digitalisation requirements of MPA. In addition, you will:

• Ensure that IT infrastructure projects are implemented within schedule, in accordance to the requirements, quality and security standards of the Authority and Whole of Government (WOG).
• Manage the day-to-day Storage and enterprise backup administration
• Identify, explore and introduce new technologies for better scalability, resiliency and performance of the IT infrastructure, while ensuring a sustainable and lower cost of ownership of the IT infrastructure.

Your key duties and responsibilities will include:

• Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (Windows, VMware, Nutanix and UNIX/Linux servers)
• Manage and support Storage systems, including patch management remediation, capacity planning, configuration management, provisioning and zoning of new servers on SAN switches.
• Installation, configuring and troubleshooting of Windows Servers, MS Failover Cluster, Veritas Storage system & Hitachi SAN
• Troubleshooting of VERITAS NetBackup and SAN issues
• Analyse backup software performance and monitoring of scheduled backups to ensure success or take remedial action for backup failures
• Monitor usage and performance of storage and perform capacity planning for storage growth
• Manage storage and backup changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
• Manage backup replication and data movements during activities such as disaster recovery
• Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Manage the technology refresh plan to ensure software and hardware compliance
• Responsible for performing Backup ad-hoc operational tasks and maintaining availability at the POCC sites.
• Ensure compliance with internal Quality Management System and Government IM8 and CSA requirements for IT and cybersecurity.
• Work closely with colleagues, developers, testers and users to ensure technical compatibility on infrastructure and application systems integration and user satisfaction.

Requirements

• Minimum 5 years relevant working experience in storage and backup administration in large or complex environment.
• Strong knowledge in Veritas Netbackup / Veeam / Dell Tape Library / Hitachi VSP, HUSVM, Brocade and Cisco SAN switches
• Knowledge in OS Windows / Linux / UNIX / Virtualization platform / SQL databases
• Experience in tapeless backup solution to Cloud will be an advantage.
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.
• Competent in administration of Windows servers, Unix/Linux servers, VMware, Veeam and NetBackup.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Assist the Operations Manager/Executive & Building Supervisor on a day to day operations
• Attend to the breakdown of the air-conditioning system, plumbing and electrical issue
• Attend to complaints, calls and queries from tenants on operation related matters
• Troubleshoot some minor technical / facility problems
• Carry out preventive maintenance according to maintenance work schedule
• Conduct daily inspections (checklist)
• Recommend and suggest preventive maintenance or repair to the Operations Manager/Executive & Building Supervisor to minimize emergency breakdown of service
• Carry out joint inspections with the term service provider during the regular servicing
• Supervise to ensure that repair and replacement work are carried out properly by a term service provider or contractor in a timely manner
• To supervise & monitor term service providers & contractors to make sure they comply with workplace safety & health legislation, guideline & code of practice
• To sign off service provider service report
• To assist in Marcom events when necessary such as sound system & lightings
• To call & coordinate M&E breakdown with the service provider
• To inspect daily for units under fitting out during fit-out period and units under reinstatement
• Check the vacant unit/units which are taking-over or handing-over, to draw up technical / building specifications eg. to confirm the electrical / exhaust capacity, water & drainage provisions etc.

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Key Responsibility:

• Handle customer enquiries by providing accurate and timely information on products, services, and lead times.
• Register new customers in system and assist in managing existing customer credit limits.
• Prepare and issue quotations for products and services based on customer requirements, and follow up with customers to secure orders.
• Liaise with internal teams to confirm stock availability, coordinate production schedules, and align on lead times.
• Coordinate and confirm delivery schedules with customers, ensuring all logistics are arranged according to agreed timelines.
• Review and process customer orders, ensuring all necessary details are captured for accurate sales order creation.
• Collaborate closely with Operation Lead to synchronize delivery timelines, ensure stock availability, and manage customer expectations.
• Process customer requests for site activation and part replacements by liaising with Operation Lead to ensure seamless service execution and post-visit follow-up.
• Generate, file and maintain accurate records of customer interactions, orders, and transactions, including quotation, purchase orders, sales orders, delivery orders, reports and invoices.
• Process Request for Invoice and submit invoices to customers, follow up on billing issues, and track payment status to support timely collection.
• Assist in requesting credit block releases and support finance team in ensuring timely payment from customers.
• Provide backup support for sales-related tasks as needed, including customer follow-ups, order tracking, and resolution of any issues that arise.
• Assist with scheduling tasks and help maintain job planner updates for production timelines and service-related jobs.

Requirements:

• 2 to 4 years of relevant experience in customer service, order management, or sales support
• Industry experience in a technical or product-focused environment (e.g., manufacturing, engineering or logistics) is preferred. Candidates without this background will be provided with on-job training and opportunities to develop industry-specific knowledge after hiring.
• Hands-on experience with ERP systems (e.g., SAP) and CRM tools (e.g. Salesforce) for managing customer interactions, order tracking and documentation is highly desired.
• Understanding of full product order lifecycle, including quotation management, inventory checks and delivery scheduling, or a willingness to learn these processes.
• Strong organizational skill with the ability to handle multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skill for professional interaction with customers and internal teams.
• Proactive problem-solving ability to handle customer enquiries and resolve issues independently or escalate when needed.
• Detail-oriented, ensuring accuracy in order processing, documentation, and reporting.
• Team collaboration skill to work closely with other departments to meet customer and project requirements.

Where you fit in

Maintenance Reliability Turn Around (MRTA) is about understanding and maintaining our equipment as effectively and efficiently as possible, making sure it performs as intended. The Maintenance discipline covers the development of Maintenance strategies and the planning, coordination, and execution of Maintenance activities. Maintenance ensures safe, defect free and efficient operations through the regular upkeep of equipment and tools in the most cost efficient and timely manner.

What’s the role?

As an Instrument/Quality Measuring Instrument (QMI) Field Execution Engineer/Assistant Engineer, you will be based in Shell Pulau Bukom under Maintenance Department with key accountabilities as the following:

• Provides day-to-day hands-on maintenance and troubleshooting including contractor/ specialist management for all Instrument/QMI maintenance related matters.
• Responsible for carrying out preventive and corrective maintenance works and ensuring plant equipment availability including instrumentation, control valves, analysers and the control system.
• Diagnose and troubleshoot instrumentation and control system malfunctions, ensuring timely resolution to minimize downtime.
• Perform preventive maintenance on instrumentation and control equipment by calibrating instruments, replacing components, and conducting routine checks.
• Develop and implement maintenance plans and procedures to ensure system integrity and performance.
• Analyse and interpret control system data to identify potential issues and optimize system performance.
• Support the development and implementation of upgrades and modifications to the instrument and control systems.
• Compliance to HSSE standards and requirements to make Shell Pulau Bukom a safe place to work, and accountable for all assigned Critical activities.
• Perform Authorized Applicant and/or Authorized Engineer as per Permit to Work (e-PTW) requirement.
• Participate in Asset Management System (AMS) & Maintenance Execution (ME) assessment and determine Instrument/QMI equipment maintenance task and schedule.
• Participate Field Acceptance Test/ Site Acceptance Test (FAT/SAT) and Functional testing to ensure equipment are meeting the design intent when required.
• Perform Instrument/QMI equipment condition monitoring & liaise with relevant subject matter experts (SME)/ specialist/ OEM to address any arising issues, problems & concerns.
• Prepares job specifications and costing for works involved and apply work clearance / permit for work execution.
• Participate and execute for Turnaround (TA)/ Pit-stop (PS) events in related Process Units (PUs).
• Maintains work requests and records on maintenance works using computerized maintenance management systems, GSAP-PM.
• Maintain accurate documentation for instrument and control systems, server systems, and maintenance activities. to ensure all equipment technical records and drawings are updated to reflect the latest changes.
• Contribute to the development of the annual operating budget of the section to ensure achievement operational targets of section.
• Attend Standby Duty callout to an Emergency work upon request

What we need from you

To be successful in this role, you will have:

• Assistant Engineer position: Minimum NITEC Level 2 certification in Instrumentation or Electronics or Electrical
• Engineer position: Minimum Diploma/Degree in Instrumentation or Electronics or Electrical
• 3-5 years of relevant experience in Instrument construction/ Maintenance in oil & gas, chemical/ petrochemical or related industries.
• Knowledge in basic control system and/or functional logic is an advantage.
• Proven ability to diagnose and troubleshoot instrument and control system malfunctions.
• Experience with calibration of industrial instrumentation.
• Understanding of control system principles (PLC, DCS) and communication protocols (OPC, Fieldbus, Modbus, HART, Vnet).
• Able to understand PID and have knowledge of instrumentation and control element
• Basic understanding of server system administration, including troubleshooting and maintenance procedures.
• SAP (GSAP) knowledge in Maintenance Module.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Self-motivated with a strong commitment to teamwork and collaboration and managing contractors and vendors.
• Able to work in Team environment as well as standalone when need arises.

Job Description & Requirements

• 5 years of experience in Helpdesk support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Education Requirement

Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Responsibilities:

• Solutions delivered on time and on budget.
• Perform maintenance on time.
• Provide timely and satisfactory issues resolutions.
• Conduct training, presentation to internal and external customers.
• Manage internal and external customers.

During System Implementation Phase:

• At site survey to ensure infra and network is in accordance to solutions requirements.
• Install, Configure solutions at sites.
• Manage User Acceptance testing at sites.
• Conduct User training at sites.
• Document handover items for customers at sites.

During Maintenance Phase:

• Ensure all delivered solutions are in operation.
• At site or remote to support and troubleshoot issues related to the delivered solutions.
• At site to perform solutions preventative action, monthly patching or upgrade.
• At site testing and delivery of Samsung devices.
• Work closely with the HQ Technical Support & R&D for critical issues escalation and VOC compilation.

Requirement:

• Diploma or Degree in Computer Science or Information System related fields
• Server and/or cloud certificate is highly preferred.
• At least 2 years of experience in network administration, QA testing, software installation and maintenance.
• Knowledge in the use of VM software and system OS (Windows Server, JAVA, Apache Tomcat, Redhat, Ubuntu, etc.).
• Knowledge in the configuration management such as AD, CA, DNS etc.
• Knowledge in the use of database: MSSQL, MYSQL etc.
• Knowledge on Cloud (i.e., AWS, Azure, or similar) and on-premises infrastructure deployment.
• Excellent problem solving, and analytical thinking.
• Good at documentation (specification, user guide creation)
• Excellent communication skills; able to present technical topics to non technical audience.
• Subject to government G50 clearance (compulsory)

Preferred Qualification:

• Knowledge in MDM related solutions and technology (such as Samsung Knox, Android Enterprise, VMWare Workspace ONE, MobileIron, Citrix Endpoint Management, Microsoft Intune, and etc) are a plus.
• Programing and software development skill in Java, XML, HTML, Android development are a plus.
• Project Management experience and/or certificate.
• Experience in designing cloud system environment, able to manage cloud resource with automation.
• Ability to take up a new technology and perform development based on client requirements.

Job Description

Responsibilities:

• Provide financial counselling for patients and third party.
• Administer admission and discharge of patients.
• Bill handling tasks, including Mediclaim and deposit collection.
• Handle customers’ enquiries regarding bills.
• Coordinate administrative duties with various stakeholders to ensure smooth operations.
• Perform any other tasks as assigned.

Requirements:

• Diploma or Degree in Finance / Accounting / Business Administration.
• Minimum 3 years of relevant working experience. Preferably with healthcare experience.
• Good interpersonal skills and a team player.
• Meticulous in details and number.
• Training will be provided.

Where you fit in

Purpose of the Maintenance Technician (Instrument) is to carry out hands-on maintenance and coordinates maintenance work related to instrumentation in Production Unit (PU). The role assures that activities on the weekly schedule, emergencies or assigned non routine maintenance work are executed with quality and efficiency and in compliance to the site Health, Safety and Environment requirements.

Accountabilities include:

• Provide day-to-day hands-on maintenance/troubleshooting of instrument related matters in PU.
• Ensure compliance of engineering practices and assets with statutory obligations, Engineering Codes of Practices and Shell DEP standards.
• Review and communicate daily / weekly schedule assignments with workforce. Plan / execute / obtain resources, materials, services, and equipment for E and SB priority work repairs.
• Ensure compliance with HSSE standards, Monitor and feedback on the maintenance effectiveness process and take corrective action if required, GSAP administration of time sheets, service, purchase, and material orders. Lead in the timely daily maintenance schedule execution, E/SB work order planning, E/SB reviews, daily updates
• Liaise with/consults Operations, Technology, other Engineering and Procurement departments as part of the execution of jobs
• Initiate and plan to upgrade instrument systems before obsolescence and deteriorations beyond repair.
• Perform end of day schedule progress (percent complete, MCMP, TECO and approve actual hours)
• Ensure completion of QA / QC and condition reports. Field presence and supervisor of maintenance contractor (craft productivity and quality of work) for effective and efficient execution
• Manage the activities in the hard schedule, adopting small adjustments or deviations where necessary. Feedback jobs that roll-over into next week(s) to the scheduler. Identify risks for not achieving schedule and taking mitigating action, keeping maintenance supervisor / team lead informed. Feedback to maintenance planning and scheduling
• Timely request to operations for maintenance permitting Analyze and trouble-shoot instrumentation problems
• Update and maintain spare parts inventory
• Seek improvement in techniques, procedures and technology to improve reliability at minimum costs and within budget.
• Report and recommend improvement on recurring problems/breakdowns
• Involve in scheduled safety walkabout
• Assess the risk of all day to day jobs that is carried out Develop formal JOHAN with all relevant parties for jobs with medium and high risk
• Full compliance with LSR & Safety Rules at all times to achieve Goal Zero

What we need from you:

To be successful in this role, you will have:

• Minimum NITEC Level 2 certification in Instrumentation or Electronics or Electrical, or Diploma/Degree in Instrumentation or Electronics or Electrical
• 3-5 years of relevant experience in Instrument construction/ Maintenance in oil & gas, chemical/ petrochemical or related industries.
• Knowledge in basic control system and/or functional logic is an advantage.
• Proven ability to diagnose and troubleshoot instrument and control system malfunctions.
• Experience with calibration of industrial instrumentation.
• Understanding of control system principles (PLC, DCS) and communication protocols (OPC, Fieldbus, Modbus, HART, Vnet).
• Able to understand PID and have knowledge of instrumentation and control element
• Basic understanding of server system administration, including troubleshooting and maintenance procedures.
• SAP (GSAP) knowledge in Maintenance Module.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Self-motivated with a strong commitment to teamwork and collaboration and managing contractors and vendors.
• Able to work in Team environment as well as standalone when need arises.

• Position : Estimation Engineer (Aerospace) - Up to $4,500 - Seletar
• Location : Seletar
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience): Up to $4,500 + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Aerospace

Responsibilities:

• Responsible for providing complete analysis, estimate, and studies for all deliverables involved in the assigned scope.
• Identify design and constructability issues and analysis to determine constructability.
• Develop detailed cost estimates from engineering drawings.
• Act as a connection between subcontractors, design team and client.
• Determine required but non indicated scope through the analysis of site conditions and all contract documents (plans specifications, etc.)
• Collaborate with operations staff to ensure that General Conditions and Requirement items are appropriately captured in the estimate.
• Perform assessment on subcontractor proposals to ascertain if scope is covered.
• Assist in auto-cad drawings and drafting.
• Any other ad-hoc duties required

Requirements:

• Minimum Diploma in Mechanical Engineering or equivalent
• Minimum 3 years’ experience in the fields of engineering, manufacturing, servicing, and repair of aircraft tooling, GSE’s, and/or similar equipment.
• Sound working knowledge of engineering principles, GD&T, materials, surface & heat treatments, and equipment testing.
• Candidates with experience in a manufacturing environment including machining, steel and aluminium fabrication, welding and sheet metal work will have an advantage
• Proficient in Microsoft Office
• Bilingual in English & Mandarin to liaise with chinese associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

NetVirta is a fast growing, venture-backed startup in the fashion fit technology space. If you’ve had difficulty shopping online because you couldn’t find clothing or footwear that fit, you’ve experienced the problem we address. It’s an issue that troubles shoppers around the world and NetVirta is uniquely positioned to solve it.

Founded by two MIT graduates and located in Boston and Singapore, NetVirta is the world’s leading fit technology provider for medical, retail and sports equipment brands, helping customers order the right size with precision 3D body scanning. We began serving the medical industry in 2013, helping doctors scan medical patients to create custom-fit orthotics and prosthetics. In 2017, we expanded to enable NFL and NCAA football players to obtain custom-fit helmets. Fast forward to 2022, NetVirta’s closed deals with multiple clothing and footwear brands in North America, Europe, and Asia.

We are proud to be certified as Great Place to Work® in Singapore.

What can you expect?

We are seeking a Machine Learning Engineer / Researcher who will assist the development and deployment of advanced machine learning models to power our recommendation system and search engine. In this role, you will have opportunities to work with state-of-the-art AI techniques, including large language and vision models, integrating them to complement our recommendation system and search architecture. You will also play a vital role in maintaining and evolving our AI systems throughout the different growth stages.

Responsibilities

• Build scalable recommendation and search engines tailored to fashion content.
• Lead the design, development, and optimization of machine learning models, especially in the context of fashion recommendation systems and search engines.
• Integrate various techniques to help tackle cold start problems, including

1. Content-based recommendation
2. Leveraging implicit user interaction signals
3. Large language (vision) models

Required Skills & Experience

• Bachelor’s, Master’s or PhD degree in Machine Learning, Computer Science, or a related field.
• Experience with Python and machine learning frameworks (eg., TensorFlow, PyTorch).
• Prior hands-on experience with recommendation & search systems and knowledge of its key components (retrieval, re-ranking, cold-start, etc).
• Familiarity with using large language models and computer vision techniques.
• Ability to collaborate in a fast-paced, cross-functional environment with strong communication and teamwork skills.

Good-To-Have

• Knowledge of reinforcement learning (e.g. multi-armed bandits and related techniques).
• Prior industry experience with A/B tests in the context of recommendation systems.
• Good understanding of the infrastructure behind large-scale recommendation and search systems.

What else is awaiting you?

• Career development opportunities, like mentoring, career exploration through a Japanese concept called Ikigai.
• Learning is fundamental to our culture, your growth together with Netvirta's are paramount to how we can transform the industry.
• Besides hard work, we value your well-being and want you to have fun too! Attractive compensation and benefits as well as engagement and welfare activities awaits you.
• Work alongside with friendly colleagues in a positive environment.