Key Responsibilities:

• Develop and deploy energy management applications on cloud infrastructure (e.g., AWS, GCP or Azure etc)
• Working with databases such as PostgreSQL, NoSQL databases, and search engines such as MongoDB, Cassandra, and Elasticsearch
• Integrating field devices working on different industrial protocols such as Modbus, OPCUA, IEC104
• Handling and integrating different components in cloud computing infrastructure and platforms.
• Benchmarking the developed solutions among different cloud platform tools.
• Development of necessary APIs for energy management applications
• Cloud Security development

Requirements:

• Experience of designing scalable solutions with proficiency in use of data structures and algorithms
• Capability to architect highly scalable edge implementation using open-sourced tools
• Min. 5 years of hands-on programming experience with Python, JavaScript, Golang, or equivalent
• Strong understanding of RESTful API design practices
• Strong understanding of SQL, NOSQL database modelling, and query optimization
• Experience in troubleshooting in a production environment
• Understanding of container-based deployment
• Experience in a cloud-based environment with PaaS & IaaS
• Familiar with IOT protocols and tools such as MQTT, KAFKA etc will be a plus.
• AWS, GCP, Azure IOT runtime experience
• Capability to architect highly scalable distributed data pipelines using open-sourced tools and big data technologies such as Hadoop, HBase, Spark, Storm, and ELK
• Desirable – Deployment practices on AWS, GCP, Azure
• Desirable – Knowledge in energy management systems, micro-grids
• A bachelor’s in computer science, computer engineering or equivalent

Responsibilities:

• Supervises site installations, ensuring that installations are on-time and complete, following to the installation schedule, work plan, estimated dealer cost and man-hours
• Works with crews to ensure that paperwork is timely and accurate; that all hours and actions are well documented according to company procedures
• Reviews site installations to ensure the highest quality workmanship; that product is assembled per plan and is leveled, aligned, cleaned and completely detailed
• Ensures that material is handled with care and that customer’s property is protected and undamaged
• Trains crews to have a responsible and technically adept interface with main/sub-contractors, electricians, safety officer, etc.
• Ensures that installations and all service work is closed out in a timely manner; that punch list resolution is followed up and finished to each customer’s satisfaction
• Visits site installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and customer third parties, monitoring the progress and quality of the work being done by the installation staff
• Problem solving during installation

Requirements:

• ITE (NITEC) or Diploma in Electrical Engineering.
• Must be willing to travel within the Asia region with occasional travel to Europe or Middle East.
• Good understanding of construction/engineering projects
• At least five years relevant and comparable work experience on site; preferable experience in material handling systems, with a proven track record of hands-on experience as a Site supervisor
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Additional electrical knowledge would be additional advantage
• Required to be able to read and interpret engineering drawings

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Key Responsibilities:
• Responsible for developing data visualisation of Xiaomi international internet business to provide visibility of performance trends.

• Automate data quality monitoring and alerting processes and maintain data integrity and accuracy.

• Support key data platform and/or data scheduling jobs to delivery insights to business operation team.

• Assist in identifying business issues through data analysis, providing feasible solutions to improve future performance.

Job Qualifications:

• Maintain data processing pipeline.

• Deal with large, complex data sets to meet functional / non-functional business requirements.

• Good knowledge of SQL, MS Excel, Python or other analytical tools.

• Experience using a BI/visualisation tool and knowledge of visualization practices.

• At least 5 years of related work experience.

Responsibilities:

•Design & Architecture: You help to design and implement an optimal data pipeline architecture for the analytics system. Identify, design, and implement improvements to automate manual processes, optimize speed and efficiency of data delivery, architecting and designing for high availability, scaling, and reliability. Architect and design infrastructure to facilitate data extraction, transformation, export, and query of data from a variety of data sources, both internal and external, both small and large.

• Massive data: You will source / examine, analyze, engineer data pipelines for gigabytes/terabytes of structured and unstructured data with our platform to create value for customers. You will also be working with Enterprise data.

• Pushing the limits: This role will be on the cutting edge of our Data / Machine Learning platform. As we push to solve more of our customer challenges, you will be prototyping new features, tools, and ideas. Innovate at a very fast pace to maintain our competitive edge.

• Distributed Processing Engine: You will be masterfully working on the data platform which involves processing of both unbounded and bounded data sources, perform im-memory computation & transformation.

• Production deployment: You will be responsible for integration and deployment of the Data Ingestion & machine learning pipelines into production where your ideas can come to life.

• Work with stakeholders including the Data Science teams, Business Systems Analysts, and Architecture teams to assist with data platform technical and organizational issues and support the company’s data and analytics needs.

• Educate, train, and mentor members of the Data Engineering and Analytics teams in the design, implementation, and usage of modern data systems

Skills: .

• Qualifications for Data Platform Engineer

Key Requirements:

• IT / CS fundamentals: You have earned at least a Bachelor’s / Master’s in Information Technology / Computer Science, or related degree AND you have a strong ethos of continuous learning.

• Commercial software engineering: You have 11+ years of professional software development experience in multiple programming languages, including modern virtual-machine languages such as Java, as well as common scripting and glue languages such as Python and version control (git), with good analytical & debugging skills. Experience performing root-cause analysis on bugs and performance problems in distributed systems, including network and source-level debugging.

• Big data: You have extensive experience with data analytics and working knowledge of big data infrastructure such as Google Cloud, Big Query, Data Flow, Hadoop Eco System, HDFS, Apache Storm, Apache Spark. You've routinely built data pipelines with gigabytes/terabytes of data and understand the challenges of manipulating such large datasets.

• Cloud Exposure: Strong experience implementing systems and applications using distributed and cloud infrastructure. GCP preferred, but AWS or Azure are also okay.

• Data Modeling: Flair for data, schema, data model, PL/SQL, Star & snowflake schema, how to bring efficiency in data modeling for efficient querying data for analysis, understands criticality TDD and develops data validation techniques. Working knowledge of distributed relational and tabular data stores, message queues, stream processing facilities, and other scalable big-data platform technologies.

• Real Time Systems: Understands evolution of databases for in-memory, NoSQL & indexing technologies along with experience on real-time & stream processing systems like Google pub/sub, GCP technologies, Kafka, Storm, Spark Streaming.

• Strong design skills: with a proven track record of success on large/highly complex projects preferably in Enterprise Apps and Integration. Advanced, hands-on knowledge of design, implementation, and optimization of big data architectures, pipelines, and data sets.

JOB DESCRIPTION

Increasing sales revenue by ceasing B2B sales opportunities.

JOB SCOPE

Sales Engineer shall be responsible for: -

• In charge creating sales pipeline from lead generation, sales engagement, negotiation to closing.
• Build and support our sales team in the implementation of strategic sales plans to meet corporate growth objectives.
• Conduct market research to exploring in lead generation and evaluate customer needs actively.
• Maintaining a collaborative and constructive exchange as an integral part of product & marketing team.
• Maintaining and improving leads records in CRM timely and accurately manner.
• Any other adhoc job assigned.

Key Responsibilities:

• Develop and deploy energy management applications on cloud infrastructure (e.g., AWS, GCP or Azure etc)
• Working with databases such as PostgreSQL, NoSQL databases, and search engines such as MongoDB, Cassandra, and Elasticsearch
• Integrating field devices working on different industrial protocols such as Modbus, OPCUA, IEC104
• Handling and integrating different components in cloud computing infrastructure and platforms.
• Benchmarking the developed solutions among different cloud platform tools.
• Development of necessary APIs for energy management applications
• Cloud Security development

Requirements:

• Experience of designing scalable solutions with proficiency in use of data structures and algorithms
• Capability to architect highly scalable edge implementation using open-sourced tools.
• Min. 3 years of hands-on programming experience with Python, JavaScript, Golang, or equivalent
• Strong understanding of RESTful API design practices
• Strong understanding of SQL, NOSQL database modelling, and query optimization
• Experience in troubleshooting in a production environment
• Understanding of container-based deployment
• Experience in a cloud-based environment with PaaS & IaaS
• Familiar with IOT protocols and tools such as MQTT, KAFKA etc will be a plus.
• AWS, GCP, Azure IOT runtime experience
• Capability to architect highly scalable distributed data pipelines using open-sourced tools and big data technologies such as Hadoop, HBase, Spark, Storm, and ELK
• Desirable – Deployment practices on AWS, GCP, Azure
• Desirable – Knowledge in energy management systems, micro-grids
• A bachelor’s in computer science, computer engineering or equivalent

Key Responsibilities:

• Develop and deploy energy management applications on cloud infrastructure (e.g., AWS, GCP or Azure etc)
• Working with databases such as PostgreSQL, NoSQL databases, and search engines such as MongoDB, Cassandra, and Elasticsearch
• Integrating field devices working on different industrial protocols such as Modbus, OPCUA, IEC104
• Handling and integrating different components in cloud computing infrastructure and platforms.
• Benchmarking the developed solutions among different cloud platform tools.
• Development of necessary APIs for energy management applications
• Cloud Security development

Requirements:

• Experience of designing scalable solutions with proficiency in use of data structures and algorithms
• Capability to architect highly scalable edge implementation using open-sourced tools.
• 8+ years of hands-on programming experience with Python, JavaScript, Golang, or equivalent
• Strong understanding of RESTful API design practices
• Strong understanding of SQL, NOSQL database modelling, and query optimization
• Experience in troubleshooting in a production environment
• Understanding of container-based deployment
• Experience in a cloud-based environment with PaaS & IaaS
• Familiar with IOT protocols and tools such as MQTT, KAFKA etc will be a plus.
• AWS, GCP, Azure IOT runtime experience
• Capability to architect highly scalable distributed data pipelines using open-sourced tools and big data technologies such as Hadoop, HBase, Spark, Storm, and ELK
• Desirable – Deployment practices on AWS, GCP, Azure
• Desirable – Knowledge in energy management systems, micro-grids
• A bachelor’s in computer science, computer engineering or equivalent

The candidate will lead and manage the development team forthe successful implementation of healthcare IT solution or software product development.

Role and Responsibilities:

· Support project manager or product owner on project or product planning

· Translate business requirements into technical architectures & detail solution

· Assess and validate solution and infrastructure feasibility in hybrid cloud environment and compliance to IT policy

· Design application architecture including the integration with external systems

· Develop the detail design of the core application components

· Ensure the application has robust design and security protection

· Hands-on coding and coach internal development team on design and coding

· Work with relevant DevOps engineer for Release management and deployment of application releases

Requirements:

· Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.

· 10+ years of relevant work experience in software product development and life cycle.

· Strongexperience in API design and implementation

· Experience inapplication architecture design and database design

· Hands-on development experience for Frontend & Backend application (C# .Net core & ReactJS)

· Experience in AWS or Azure

· Experience in Azure DevOps or equivalent CI/CD

· Experience in Microservices design and development will be advantageous

· Knowledge and experience in application design patterns

· Proactive and meticulous

· Value driven and versatile

· Approach design and development of solution with the mind set of software product development

· Experience with agile development methodologies

· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Job Summary

Responsible for the analysis and preparation of specifications and construction drawings, design documents for process and industrial plants in accordance with project specification schedule and customer requirements.

Duties & Responsibilities

• Responsible for field instrument and control system design work.
• Able to lead small/medium size project within budgeted MH, cost and project schedule.
• Prepare and review field instruments, Analyzer, Control Systems (DCS, ESD, F&G etc) specification, requisition, TBE, vendor document review.
• Prepare construction drawings such as Location layout, hook-up, cable routing, loop diagram etc. based on project specifications.
• Generate specification requisition for various process instruments, evaluate and select suitable instruments for required process control/monitoring application.
• Preparation of technical proposals (e.g. TBE) and cost estimation for tender projects.
• Preparation Vendor’s Document Review, BMBQ, Man-hour estimation and related.
• Engineering Support at site, attend Field Instrument & Control Inspection, FAT at vendor’s workshop and SAT & Loop Check at site.
• Perform other functions that may be assigned by superior.

Requirements

• Bachelor’s degree in Chemical Engineering, Electrical and Electronic Engineering or Instrument and Control Engineering.
• 15 years’ experience in instrument and control system design work.
• Knowledge and experience in Field Instrument Engineering as well as Control System, e.g. DCS, ESD, F&G.
• Able to work at construction site to support construction, pre-commissioning and commissioning activities.
• Good interpersonal and communication.

Interested parties, please send in your detailed resume.

Responsibilities Includes:

• Awareness of sensor technology and their specs
• Awareness and knowledge of our AV software stack
• Calibration and fusion of multi type sensors and its verification
• Sensor integration and noise modelling
• Supporting team lead with designing integration, calibration, and verification test plans
• Performing continues tests / data collection as per designed test plans and recording observations and issues.
• Working closely with a team of engineers and researchers within the group whose mission is to provide a rock-solid foundation for testing and exploitation of our robotics science.
• Supporting ambitious field trials and data collection exercises in outdoor settings. This involves travel to international test sites.
• Debugging sensor software and environmental noise and related issues.
• Reporting complex observations with easy-to-understand details with the team

Skill set required:Essential:BSc / Master level qualification in Robotics/ Computer Science or other related subject from a respected university
Knowledge and experience of ROS
Good programming skills in python / C++
Trouble shooting skills
Methodical approach to workDesirable:Knowledge and experience of Open CV and perception algorithms
Experience of point cloud, vision
Experience of working with industrial sensors such as LiDAR/Radar/Vision/IMU and GPS, ideally on autonomous vehicles.

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

As a Business Development Manager for an airport transport and limousine company, your scope of work would include the following responsibilities:

1. Market Research: Conduct market research to identify potential clients, competitors, and market trends in the airport transport and limousine industry. Analyze data and make recommendations for business growth opportunities.

2. Business Planning: Develop and implement strategic business plans to expand the company's market presence and increase revenue. Set achievable goals and objectives for the business development team.

3. Lead Generation: Identify and establish new business relationships with airlines, hotels, travel agencies, corporate clients, event planners, and other potential partners. Generate leads through networking, cold calling, and attending industry events.

4. Sales and Negotiation: Present the company's services to potential clients and negotiate contracts and pricing agreements. Develop and maintain strong relationships with key clients to ensure repeat business and customer satisfaction.

5. Marketing and Promotion: Collaborate with the marketing team to create effective promotional campaigns and marketing materials. Utilize various marketing channels, including digital marketing, social media, and advertising, to increase brand visibility and attract new customers.

6. Client Relationship Management: Provide exceptional customer service and ensure client satisfaction throughout the entire customer journey. Address any customer concerns or issues promptly and effectively.

7. Competitive Analysis: Monitor and analyze the activities of competitors within the airport transport and limousine industry. Stay updated on industry trends, pricing strategies, and new services to maintain a competitive edge.

8. Training and Development: Continuously enhance your knowledge of the industry and keep up-to-date with new industry regulations and requirements. Train and mentor junior team members, provide guidance, and support their professional growth.

9. Reporting and Analytics: Prepare regular reports on sales performance, market trends, and business development activities. Analyze data to identify areas for improvement and make data-driven decisions.

10. Collaboration: Collaborate with cross-functional teams such as operations, finance, and customer service to ensure smooth operations and seamless delivery of services.

It is important to note that as a fresh graduate, you will have the opportunity to learn and gain practical experience in the airport transport and limousine industry. This role requires a willingness to learn and adapt to the dynamic nature of the business. The standard workweek for this position is typically five days.

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Responsibilities:

• Play a key role in the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process.
• Work closely with various teams, including mechatronics, electrical, and software engineers, to seamlessly incorporate new robot platforms or enhance existing ones within KABAM's Smart+ app, ensuring optimal performance and reliability.
• Integrate embedded systems into robotic platforms by utilizing protocols like serial, CAN bus or Modbus for seamless communication between embedded ATmega microcontrollers, sensors/actuators and the main robotic system.
• Provide expert support for remote robot deployments at customer sites worldwide.
• Maintain documentation of the design, development, and deployment processes for future reference and knowledge sharing within the team. Capture insights gained from projects in docs and present them in regular team sessions.

Requirements:

• Education – Bachelors in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (Preferred 1 or more years of experience/ fresh grads are welcome)
• Industry – Previous Experience/Internship in a robotics company required.
• Language – English (required)
• Computing – C++/Python, Linux, git, ROS
• Coordinating the Work and Activities of Others — No
• Guiding, Directing, and Motivating — No
• Making Decisions and Solving Problems — Yes

Technical qualifications (REQUIRED):

• Track record of building ROS software on real robots
• Experience developing robot applications with C++/Python programming languages
• Good knowledge of microcontrollers with track records such as Arduino or Raspberry Pi projects.
• Familiar with the Linux platform, its configuration, and command-line operations
• Understanding of robotics principles, including kinematics, perception, and control
• Track record collaborating on software projects (Git)

Job Description :

• Lead the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process
• Lead projects from concept to deployment, defining scopes, milestones, and deliverables. Provide expert guidance to the commercial team and our customers
• Mentor and review the work of junior team members and peers, offering valuable feedback to enhance overall product quality
• Provide expert support for remote robot deployments at customer sites worldwide
• Maintain documentation of the design, development, and deployment processes for future reference and knowledge sharing within the team. Capture insights gained from projects in docs and present them in regular team sessions
• Stay up-to-date with the latest advancements in robotics, conduct continuous R&D, exploring new methodologies and technologies to enhance the capabilities and performance of autonomous mobile robots. Implement findings to improve existing systems and processes, ensuring KABAM remains at the forefront of technological innovation in the field of robotics

Requirements :

• Education – Bachelors or Masters in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (with at least 5 years relevant experience) or Masters (with at
  least 2 years relevant work experience)
• Industry – Previous experience in a robotics company preferred
• Supervisory – Personnel management is nice to have. Project management/technical
  lead experience is preferred
• Language – English (required), Mandarin (desirable)
• Computing – C++/Python, Linux, git, ROS
• Coordinating the Work and Activities of Others — Yes
• Guiding, Directing, and Motivating — Yes
• Making Decisions and Solving Problems — Yes
• Proficient in ROS: track record of building ROS software on real robots
• Proficient in shipping production code with C++ AND Python programming languages
• Proven experience working with robotic platforms, robotics hardware (sensors, actuators), designing APIs (REST or Protobuf)
• Good knowledge of LAN/WAN networks and communication protocols such as Ethernet, Ethercat, CAN, Modbus, RS232, HTTP, MQTT, DDS, RS232, I2c
• Good knowledge of microcontrollers with track records such as Arduino projects
• Solid understanding of robotics principles, including kinematics, dynamics, perception, and control
• Familiarity with robotic hardware components, such as manipulators, sensors, and actuators
• Familiar with the Linux platform, its configuration, and command-line operations
• Track record collaborating on software projects (Git)

As a Non-Volatile Memory QRA (NVMQRA) Managed NAND (mNAND) Qual EFA Engineer at Micron Technology, Inc., you will you will be responsible for supporting electrical failure analysis from quality and reliability trials of Micron Managed NAND products during product qualification. You will analyze the units that did not pass the required quality and reliability trials. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. Yo

• Perform Failure Analysis (FA) of rejects from Quality and Reliability Trials
• Perform initial FA, including debug data capture and analysis
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Perform detailed fault isolation once failure has been confirmed
• Collaborate with cross-functional resources and support groups to identify root cause and corrective action
• Summarize findings and submit for Component / Firmware / Module FA
• Provide FA Diagnostic Reports to Internal Customers
• Summarize analysis at electrical and physical level at consolidated database like JIRA

Manage Communication of FA Results to Internal Teams

• Provide additional information to enable identification of root cause/corrective action
• Record FA results and usage statistics in internal tracking system
• Create and distribute FA status reports
• Maintain Knowledge of Product Drive Capabilities and Characteristics
• Stay current on latest process technology
• Reference datasheet specifications for each device

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration

1. Responsible for collecting, receiving, technical support and quality improvement of product problems;
2. Responsible for statistical analysis of product after-sales data, identification of batch risks and improvement of parts that need to be optimized;
3. Responsible for Initial Quality Survey (IQS) data analysis;
4. Responsible for organizing overseas after-sales problem research.

Requirement：

1. Strong communication and ability to work within cross-functional teams, including internal and external partners.

2. Fluent in Mandarin and English.

3. Strong knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE) principles.

4. Capable of adapting to changing priorities and responsibilities flexibly to support business needs.

5.Minimum Bachelor's degree in Materials Science, Engineering, Electrical Engineering,

Duties and responsibilities

• Provide prompt, courteous, and effective customer support via various communication channels (phone, email, chat) to assist customers with product inquiries, technical issues, and general questions
• Demonstrate a keen ability to grasp technical concepts quickly and efficiently. Stay updated on product knowledge and troubleshoot technical problems to offer accurate solutions to customers
• Identify, troubleshoot, and resolve customer issues in a timely and efficient manner. Collaborate with other teams to ensure comprehensive problem resolution for customers
• Strive to exceed customer expectations by delivering exceptional service. Ensure customers are satisfied with the resolution provided and maintain a high level of customer satisfaction ratings
• Maintain detailed and accurate data/records of customer interactions, issues, and resolutions. Contribute to the creation and improvement of support documentation and knowledge base articles
• Collaborate with internal teams, including technical support, product development, and sales, to provide a seamless customer experience and contribute valuable insights from customer interactions
• Adapt to a rotating schedule, which may include evening, weekend, and public holiday shifts.

Qualifications, Skills, Experience

• Minimum Diploma in Engineering or other related fields
• Ideal candidate should have 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Being able to understand and empathize with customers' concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

Plus Qualifications

• Experience/exposure with AGVs, AMRs, and robotic systems
• Basic understanding of containers and Docker
• Familiarity with Linux platform, its configuration and Unix shell scripting

• Manage and coordinate projects undertaken by the company including QS work, project budgets, vos, drawings, meetings,site walks, site installations, material transportations, technical support, labour, inspections and completion of the projects.
• Ensure smooth operation of project flow from start to end.
• Manage project payment claim.
• follow up on project and work schedule.
• Maintain /update project records.
• Assit the project team with site safety documentation and coordination.
• Assist the project team with documenting job.

JOB SCOPE

He/she also carries out general repairs and maintenance of machinery and equipment by diagnosing and troubleshooting special service problems following all building codes, blueprints, instructions, and manuals.

The air conditioning technician’ role also involves estimating material and labor cost and determining plan and requirements for installing, fabricating, and start-up; testing, and servicing HVAC equipment.

He/she is also responsible for training and assisting less experienced co-workers, and carrying out other duties that may be assigned.

The technician’s work description may also entail driving organization or personal vehicle to various work locations.

It also involves being on-call after work hours to take on further assignments should there be emergency.

Air conditioning technicians work independently under the supervision of the facilities supervisor applying power tools, hand tools, and different testing, and precision-measuring instruments.

They are expected to complete work orders as assigned and scheduled according to established industry and company standard practices and procedures, and to prepare reports on their work activities to management.

Assignments given to air conditioning technicians may be in the form of diagrams, sketches, written instructions, or work orders; the technician may have to locate the defective parts of the equipment or find out the cause of the problem to be able to fix it effectively

• Possess high school/vocational school diploma or G.E.D or technical training in Mechanical or electrical or HVAC systems With min morethan 5 years experience
• Working experience maintaining and repairing heating ventilation and air conditioning (HVAC) systems and other related systems such as electrical systems, DX units, heat pumps, and chillers
• Possess certification in refrigerant transition and recovery
• Possess county air conditioning mechanic license or its equivalent
• Possess valid driver’s license
• Ability to perform physical activities such as climbing, bending, balancing, stooping, kneeling, squatting, crawling, reaching, crouching, push/pull objects, etc.