Industry/ Organization Type: IT / Software

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed. • Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware. • Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

For interested applicant, click 'apply'

EA Reg no: R1328476

EA License No: 16C8443EA

Personnel Name: Melody

EA Personnel No: R2095899

A key partner in significant product cost reduction activities, in early phase innovation working closely with the design engineers and/or in the manufacturing phase.

Responsibilities

• New product sourcing and management. Responsible of performing research and analysis to identify project requirements, conceptualizing plans, designing, and developing systems, establishing guidelines and goals, and creating strategy to optimize operational activities for new product introduction.
• Work with Engineering, Quality, Commodity and NPI to ensure success in new product development and launch.
• Manage and coordinate in earlier supplier involvement in new product introduction from part design phase through mass production, ensure critical timeline and target COSS are met.
• Ensures that Cost, Quality and Availability are achieved for product development phase and through their full life cycle.
• Manage supplier onboarding process and selection with integrity, alignment across value-chain and value engineering.
• Manage cost activities,

1. Responsible in ensuring best-in-class cost, thru negotiation and/or tear down activities.
2. Identifies cost drivers to influence design decision making towards target costing.
3. Product/module cost models and quotes are up to date at launch and effectively rolled out.
4. Reviewing and negotiating supplier terms and conditions exceptions to mitigate risk.
5. Support price negotiations with opportunities to drive short- and long-term cost reduction improvement.

• Build strong, value-added relationships with suppliers, internal customers, and cross functional departments.
• Collaborate with Supplier Quality in the new supplier/component release process, including compliance and sustainability aspects.
• Partnering Category team, ensuring BU product requirement and supplier technology alignment are included in building Commodity Strategy. Supporting and executing category strategy.
• Analyze lead times, identify critical paths, and prioritize demand requirements.
• Participate in project meetings/brainstorming sessions to identify solutions available
• Performs other duties as assigned

Experience/Qualifications

• Bachelor Degree in Electrical / Mechanical Engineering with 5 years or more of relevant experience.
• Purchasing experience is a plus
• Working knowledge of geometric tolerances
• Experience creating or modifying manufacturing processes and procedures.
• Experience with overseas suppliers
• Understand Bill of Material (BOM) structure, able to interpret technical drawings / specifications and familiar with Engineering Change Process Experience in Operation Management or capital equipment design is a plus.
• Strong Analytical, planning and interpersonal skills as well as experience in engaging stakeholders
• Positive and able to work in fast-paced environment.
• Mature, independent and results-oriented
• Able to work with different departments / functional groups.
• Some travel is required for the role.
• Proficient in Microsoft Office applications (Excel, Word & PowerPoint)

Company overview:

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity:

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Responsibilities:

• Task to design and develop RF components including LNA, Power Amplifier, and Up/Down Converters (up to Ka band frequency).
• Participate in RF system and subsystem design projects.
• Conduct tests and measurements using RF equipment.
• Utilize RF simulation software (AWR, ADS, HFSS) for design purposes.

Requirements:

• Advantage with knowledge in Electronics Communication Engineering
• Familiar in RF system or subsystem design.
• Able to workRF circuit design and using related simulation software.
• Able to work in a team
• Working Location: Serangoon
• Working Days: Monday - Friday (8.30am - 6.00pm)

Andy Lee R1878689 | One Vogue Pte Ltd 19C9629

Duties and Responsibilities:

This individual will play a crucial role in developing and managing information cybersecurity for our clients. As a Cybersecurity Consultant, you will be responsible for developing, evaluating, and reviewing information security policies in accordance with relevant standards and frameworks such as ISO27001, NIST.

We are seeking an individual who can bring a high level of expertise and professionalism to our clients' cybersecurity needs. If you are passionate about cybersecurity, possess strong technical skills, and are eager to make a positive impact, we invite you to join our team as a CISO as a Service Consultant.

Job scope:

• Develop, evaluate, implement and maintain cybersecurity policies, procedures, and standards for clients.
• Provide cybersecurity risk management services, including conducting risk assessments, vulnerability assessments, and threat analysis.
• Manage and coordinate the execution of cybersecurity programs, ensuring compliance with industry/regulatory standards and frameworks, conducting security awareness training, and developing incident response plans.
• Offer guidance and mentorship to clients' security teams, including assisting with policy development, program management, and planning cybersecurity roadmaps.
• Collaborate with clients' executive teams to ensure the alignment of security strategy with business objectives.
• Conduct cybersecurity program assessments and provide recommendations to improve clients' security posture.
• Assist in developing proposals, statements of work, reports, and other deliverables as part of the sales and delivery process.
• Collaborate closely with other cybersecurity professionals to ensure the implementation and alignment of cybersecurity activities with clients' business objectives and requirements.

Requirements:

• Bachelor's degree in computer science, information security, or a related field.
• At least 2-4 years of experience in cybersecurity, with experience in CISO office (e.g., IT security engineer), Governance Risk and Compliance (GRC), security assessments (VAPT, red teams) or similar roles.
• Proven experience in developing and implementing cybersecurity policies, procedures, and standards.
• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Knowledge of the latest threats and trends in information security.
• Excellent communication and interpersonal skills, with the ability to effectively communicate.
• technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISA, CISM, or CRISC.
• Familiarity with common information security management frameworks, such as ISO/IEC 27001 and NIST.
• Excellent written and verbal communication skills coupled with a high level of personal integrity.
• Innovative thinking and leadership abilities with the capacity to lead and motivate cross-functional, interdisciplinary teams.

Preferred Skills/Qualities:

• Familiarity with Singapore cybersecurity regulations and related industry-specific standards
• Experience working with Singapore Government agencies/ministries.
• Strong client engagement skills.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Are you passionate about providing good customer service? Do you want to work with technologically leading products and make a real difference to the customer? If yes, we can offer you a position as a Customer Solutions Executive and be part of our Customer Service Team providing proactive, quality customer service for our customers.

What you will do

Customer Order Processing and Shipment Management

• Ensure timeline fulfillment of customer order, backlog management (expediting with various team) and communicate to customer proactively
• Ensure accurately billing/ CN issuance

Customer Collaboration and Improvement

• Continue to seek and drive improvements together with affiliates (order frequency, order level loading, DG management, SWAP planning etc.)
• Participate and work with relevant internal stake holders on projects

What you bring

• Bachelor's degree in Supply Chain/ Business Administration, or related fields
• 3-5 years of experience working in a supply chain environment
• Customer service experience preferred, with customer centric mindset
• Strong collaboration, coordination, communication and interpersonal skills to work with internal and external departments
• ERP System knowledge required/ preferred, but not mandatory.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

The candidate is expected to perform the following duties:

• Prioritise and process customer orders and requests submitted by email
• Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
• Maintain thorough and accurate WMS records
• Learn how to use Tracking system and warehouse technology to deliver great customer care
• Check product availability for customer orders and order or restock items if necessary to satisfy the customer
• Assist the financial department to ensure customers is prompt on payment prior to delivery
• Communicate with customers about their orders, including any delays or changes in delivery

Job Description

Do you want to be on the forefront of innovation? NVE Product Engineers work with the latest in emerging tech nodes for storage solutions that positively affect the world we live in! As Non-Volatile Engineering (NVE) System Integration (Solution) Product Engineers at Micron Technology, Inc., we are responsible for the integration of new non-volatile products into various system solutions (SSD, UFS, uSD). We ensure end-product challenges are solved in the right place for maximum value and streamline overall development effort, complexity and risk. We enable parallel NAND and System development through feature optimization and innovative solutions, demonstrating technical expertise in both sides.

We are at the helm for system triage activities through failure analysis on both NAND Component and System-level to identify source of failure, capable to drive issue-based taskforce to establish solutions to unblock critical system development. We will also innovate system triage methodology through the use of Machine Learning for cycle-time and efficiency improvement.

We strive to drive understanding of NAND Features application in systems thereby supporting validation improvements during NAND development. We also review NAND testing methodology towards required System guarantee.

To enable systems with outstanding performances, we identify non-ideal NAND performance behavior in Systems and path-find solution space to resolve system performance impact. We also drive NAND vs System performance sensitivity evaluations and specifications refinement to improve modelling with better clarity.

Requirements

Successful candidates for this position should demonstrate:

• Analytical skills to deep-drive and path-find technical issues.
• Provide leadership in problem analysis and resolution at network level. Work with groups outside of your department to identify and close technical gaps related to new product integration.
• Highly motivated and adaptable to our fast paced, dynamic and rapidly changing work environment. Flexibility to work for extended hours as required
• Ability to work with a variety of cultures and with multi-functional teams
• Keen interest in NAND-system interaction and technical deep-dives; Prior relevant experience will be an added advantage.

Education

• Bachelor’s or Master’s degree in Electrical Engineering, Electronics Engineering and related disciplines

As a Firmware Engineer at Micron Technology, Inc., you will build groundbreaking high-performance controller firmware for volatile and non-volatile memory systems. You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors. You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues. You will triage failures, file bug reports, and help the development teams with isolating issues.

Experience / Skills:

• In depth knowledge and extensive experience with embedded firmware development
• Expertise in the use of scripting languages, programming tools and environments
• Extensive experience programming in Python
• Experience in the storage industry in SSD, HDD, storage systems, or a related technology
• Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS
• Experience with NAND flash and other non-volatile storage
• Ability to work independently with a minimum of day-to-day supervision
• Experience with team leadership and/or supervising junior engineers and technicians
• Ability to work in a multi-functional team and under the pressure of multiple priorities

Job Description

• Prepare and execute testing activities

1. in support to one or several Projects on railway signalling systems under the direction of his / her hierarchy
2. according to the testing procedure / documentation and following Sub-system T&C Leader and / or PrCOM instructions

• Ensure defects identification and correction (trouble shooting)
• In the event of a non-conformity observed during the commissioning phase, make a return experience (REX) towards the project, and ensure that all design related issues are correctly reported in the adequate tools, including the defect description and associated test context
• Ensure follow-up of detected issues and deliver the commissioning reports.
• Check that the test tools are in perfect working order and calibrated.
• Support V&V team and perform test in lab as per request
• Deliver the committed performance in terms of Quality, Costs and Deadlines and in compliance with client policies, local standards and regulations (in particular EHS and Railway Safety)

Requirements

• This role would suit an energetic and experienced quality engineer who has worked with main and subcontractors for over 10 years
• Master's degree in engineering (preferably electronics or embedded systems) or equivalent experience.
• Railway and signaling knowledge, Previous Engineering, V&V, T&C or Maintenance for Railway Signaling is an asset.

Data Analytics and Reliability Test Architect:

• To enable proactive methodology for intrinsic and extrinsic defectivity (DPM) reduction at wafer level using advanced Machine Learning/Deep Learning product-dispo techniques.
• To develop state-of-art and advanced algorithms, encompassing Machine Learning and Deep Learning models to boost and enhance data-mining and pattern recognition for quality and yield improvement.
• To work with Product/Fab/Engineering teams on product issues (yield/intrinsic/cell/qualification/defectivity/RMA/deviations) in problem analysis, data-mining and modeling, to provide optimal disposition solution.
• Support design, implementation and maintenance of REL data pipeline system
• Develop tailored made machine learning solution and collaborate with TPG data science team to translate idea to data science prototypes
• Designing and maintaining ML production system that continuously operate in production
• Work with IT team and vendor to enable cloud platform in Micron environment
• Continuous improve software build by investigating alternatives and technologies in support of systems development efforts

Responsibilities:

• Part of the VSAT product development team involved in designing LNA, Power Amplifier, Up/Down Converter operating up to Ka band frequencies

Requirements:

• Bachelor's Degree in Electronics Communication Engineering
• At least 3 years of experience in any RF system/sub-system design
• Experience in RF circuit design like LNA, PA, Up/Down Converter, Synthesizer etc
• Working knowledge of RF test and measurement equipment
• Experience in using simulation software such as AWR, ADS, HFSS etc
• Experience in VSAT system or subsystem design is an added advantage

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Control & Instrumentation) who shall report to the Senior Engineer / Engineer (Control & Instrumentation Maintenance) and be responsible for supporting him in the maintenance of C&I systems of the power station/plants. The Technical Officer shall support C&I team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge.
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output.
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications.
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 27001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Maintain and enhance the Control System Network and CyberSecurity of OT system.
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment.
• Carry out routine and corrective maintenance programme of C&I in-charged equipment.
• Inspection and acceptance of purchased materials and contract spares.
• Reporting unsafe conditions/near miss incidents for rectification
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electronics & Electrical Engineering or related discipline
• Minimum 2 years’ C&I maintenance experience in a power plant or related industry
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

As a NAND Silicon Design Validation Senior/Principal Product Engineer at Micron Technology, Inc., you will be responsible in developing, validating, characterizing, and qualifying new state-of-the-art NAND Flash memory products. In this role, you will be involved in pre-silicon conceptual design and preparation work, run simulations, create and maintain design and validation documentation, analyze bench and parametric data as well as to debug & resolve yield, quality and reliability failures due to design related issues. You will also refine and develop best known methods and automation for design validation of current and future products.

You will also be responsible to work with NAND R&D, Designers and other various Engineering functional groups to troubleshoot, develop and validate new designs to meet specific product requirements. Product Engineers are the key product-specific point of contact for critical issues and act as the main interface between Research and Development, Manufacturing, Business Units, and Quality Assurance departments.

Responsibilities:

• Responsible for new product startup to deliver product specifications and requirements
• Define and validate product configuration parameters
• Create validation flow for silicon design margin characterization and validation in volume.
• Support design verification and in-depth circuit of new products using CAD tools and Verilog simulations
• Identify design marginalities and recommend design fix for circuit-related problems
• Perform electrical failure analysis to understand the root cause of device marginalities or failures
• Utilize engineering bench and testers to perform device characterization and electrical failure analysis

Qualifications/requirements:

• At least bachelor degree from electrical/electronicsor Computing engineering.

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

We are seeking a highly skilled, motivated and experienced deployment Engineer to join our dynamic team. The team here bring the solution and designed from the initial presales stage into actual setup for our clients.

Responsibilities:

Position Overview: As the Senior Network/Security Post-Sales Engineer Team Lead, you will be a key leader within our post-sales engineering team, responsible for overseeing the successful implementation and deployment of our network and security solutions. You will lead a team of post-sales engineers, providing technical expertise, guidance, and mentorship to ensure exceptional service delivery and customer satisfaction. Additionally, you will collaborate closely with cross-functional teams including sales, product management, and support to drive continuous improvement and innovation.

Key Responsibilities:

• Lead and mentor a team of post-sales engineers responsible for the implementation and deployment of network and security solutions.
• Provide technical leadership and guidance to the team in resolving complex technical issues and challenges during implementation.
• Collaborate with sales, product management, and support teams to develop and execute comprehensive implementation plans tailored to meet customer requirements.
• Serve as a subject matter expert on our network and security solutions, providing pre-sales support as needed to assist in solution design and proposal development.
• Drive customer success by ensuring projects are delivered on time, within budget, and meet or exceed customer expectations.
• Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams, to ensure alignment and customer satisfaction.
• Stay informed about industry trends, emerging technologies, and best practices related to network and security solutions, and leverage this knowledge to drive continuous improvement and innovation within the team.
• Contribute to the development and improvement of processes, tools, and methodologies to streamline implementation and enhance customer experience.
• Collaborate with senior management to develop strategic initiatives and drive business growth.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree preferred.
• 8+ years of experience in a technical role within the network and security industry, with a strong understanding of networking protocols, security technologies, and best practices.
• Proven experience leading and managing technical teams, with a focus on driving results, fostering collaboration, and developing talent.
• Excellent communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Relevant certifications such as CCIE, CISSP, or equivalent are highly desirable.
• Experience with network and security solutions from leading vendors such as Cisco, Palo Alto Networks, Aruba/Juniper, etc.
• Experience with Cloud Networks, Containers will be advantageous
• Experience with project management should be part and parcel for project coordination and management.

This job description outlines the primary duties and qualifications for the role of Network/Security Engineer within our organization. The responsibilities and requirements may evolve over time to align with the needs of the business and advancements in technology and project needs.

Responsibilities:

• Support for CXL Product Failure Analysis from NPI to HVM stage.
• Responsible in fulfilling product yield milestones during both NPI and HVM stages through optimization of test methodology & test flow.
• Develop tool/script to support yield evaluation, data analysis and test correlation, including Product Database maintenance & management.
• Perform CXL characterization to optimize product performance.

Requirements:

• Bachelor/Master’s degree holder in Electrical/Electronic/Computer Engineering/Computer Science.
• Good interpersonal and communication skills.
• Proven good problem-solving skills.
• Good understanding of computing system interface such as PCIe.
• Proficiency in programming languages such as C/C++/ Python/SQL/MySQL.
• Relevant experience in setup & managing of Database data analytics and reporting will be an advantage.

Description of the Roles:

As a key member of the mechanical engineering team, you will work on cross-functional team projects to develop and deliver new and innovative technical solutions for medical products. You will play a critical role in medical robotic projects developing and integrating diagnostic, interventional, and machine learning technologies.

Specifically, you will provide electro-mechanical engineering expertise for product development and integration. You will be working on designing mechanisms and structures, and integrating actuators, motion components, and sensors to achieve innovative product functionalities.

The challenge for you is to successfully design and develop electro-mechanical systems in collaboration with other engineering teams, to achieve an efficient operation, reliable and safe product for clinical applications.

Requirements

· Bachelor or Master in Mechanical/Mechatronics/Biomedical engineering.

· 3-5 years’ experience in the design & development of electro-mechanical or robotic system.

· Experience at least one cycle of product development.

· Academically inclined with at least 2nd Upper Honours.

· Able to communicate and write documents in Chinese (preferred).

· Strong technical capability to understand designs for mechanical structure and electro-mechanical assemblies.

· Strong interest in mechanism design, kinematic and dynamic of mechanics, especially in precision mechanism.

· Good knowledge of various materials (metal and plastic) and manufacturing processes for product design.

· Proficient in 3D CAD modelling and simulation software like SolidWorks.

· Good knowledge and experience in GD&T, tolerance stack-up analysis.

· Good knowledge and experience in performing FEA and motion analysis and technical review of mechanism design.

· Able to travel on short notice for short period.

· Able to work overtime when necessary.

Desirable Traits/Personality

· An analytical problem solver to identify root causes, devise/evaluate/recommend optimal solutions to prevent future issues.

· Strong interests in robotic system, flexible robotic instruments for medical application.

· Able to communicate technical information and build interpersonal relationships with the team members.

· Able to work independently and driven to achieve high standards.

· Intellectual curiosity about new technologies and innovations.

· Creative with critical thinking ability.

· Last but not least, a fun person to work with.

Responsibilities

· Work with cross-functional teams on detailed electro-mechanical design at system level, sub-systems, modules, and components level.

· Support and review critical technical development related to electro-mechanical system.

· Support feasibility study on conceptual design for new products.

· Resolve issues and improve product reliability.

· Ensure the product design and functionalities meet user needs, able to meet cost target and quality specifications.

· Perform analytical studies, risk assessment, mechanical verification, and validation.

· Co-ordinate design and production activities locally or with overseas partners.

Ensure proper documentation (Design History File) for mechanical design.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

We Are

YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region’s first and leading multi-currency payment app.

With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable and convenient financial innovations. YouTrip is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa.

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

You Will

• Attend to day-to-day customer inquiries through phone calls and emails in a timely and accurate manner;
• Resolve issues and troubleshoot technical problems by working with other departments;
• Stay on top of product feature releases and maintain an in-depth knowledge of how YouTrip functions;
• Provide critical customer feedback to internal stakeholders to ensure that our product is up to customer expectations;
• Perform other related duties as may be assigned from time to time
• Attend to potential complaints raised by BPO team including but not limited to level-2 escalations
• To capture Red Flags via close monitoring of overall Ticket aging i.e External Threats (CEO, Social Media. MAS, etc.)
• Raise Red Flags as per our Escalation Guideline SOP
• To monitor Level-1 team adherence i.e ensure that L1 reported for duty as per Schedule
• Manual ticket allocation including pulling out and merging Chargeback tickets
• Take over cross team escalations where CS team are being tagged for action
• Adhoc tasks as assigned by manager i.e Internal Approvals

You Are

• Customer Service Enthusiast – You are passionate in driving operational excellence with a strong customer-oriented mindset. Ideally 5 years of relevant experiences. Experiences in Fintech / Banking or a call center environment is preferred. A bonus if you have exposure to Zendesk and Slack.
• Self-Driven Attitude – You are self-driven and able to work in a fast-paced environment with tight deadlines.
• Independent Worker & Team Player – You are able to work independently, or with a team, demonstrating strong interpersonal, leadership and organisational skills. You are also able to promote a culture of collaboration and teamwork across organization to optimise overall business growth
• Natural Communicator – You have strong interpersonal and communication skills with all levels of the organization from team members to executives
• Self-Starter – You are ambitious to learn and be challenged, and possess a detailed oriented mindset

What You can Expect from Us

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Access to a deep bench of technical and business experts
• Working with an entrepreneurial team of people from across the region

To Apply

If you are interested in this position, please click Apply Now and send in your CV. Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Descriptions

• Manage customer flow and seating arrangement
• Greet customers, take orders, serve food and beverages and clear tables
• Respond promptly to customers’ enquiries with a consistently positive and helpful attitude, including answering questions about the menu.
• Ensure restaurant cleanliness daily by clearing tables, returning dishes to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Job Requirements

• No Requirements

Benefits

• No AWS but there is Bonus
• 7 days AL and 14 days medical leave

Working hours

• 6days (Tuesday Off)

Job Description

• Perform engineering hardware prototype testing and troubleshooting.
• Perform testing on GUI Application software and embedded firmware.
• Perform testing and troubleshooting of different type of assembled Burn-in driver boards and other related circuit boards.
• To perform electrical wirings, hardware integration and testing of Semiconductor Burn-in systems and customized Test equipment.
• Resolving day-to-day System manufacturing’s hardware and software technical problems.
• Assist in all kinds of Engineering Projects and Manufacturing work orders, including preparing Mechanical drawing, Electrical drawing, BOM preparation and Engineering documentation.
• Perform local and oversea burn-in system / test equipment field servicing, installation, preventive maintenance and customer’s training.

Job Requirements

• Minimum Degree in Electrical Electronics Engineering.
• Minimum 2 years of experience with software design.
• Self-motivated, able to work with minimum supervision.

Job duties & responsibilities:

• Provide technical guidance in developing new PCB designs and updating existing designs.
• Develop PCB layouts, perform component placements and determine wire routings.
• Verify existing designs and recommend improvements.
• Recommend new design concepts and validate the concept feasibility using circuit simulations.
• Prepare design documentations, requirements specifications and PCB models.
• Perform PCB design testing and analyze test results.
• Monitor and report project status to Manager on regular basis.
• Attend project meetings to discuss about project progress and issues.
• Ensure that project deliverables meet customer expectations.
• Propose process improvements to ensure PCB functionality, quality and reliability.

Job requirements:

• Diploma / degree in Electrical & Electronics Engineering /Computer Engineering.
• Preferably 1 year of experience in PCB schematic design & PCB artwork design.
• Entry-level candidates with keen interest in PCB design are welcome to apply. Training will be provided.
• Knowledge in Althium, Protel or any other electronics design software would be an added advantage.
• Self-motivated.

Purpose:
To independently determine and prepare the Requisitions for packages of mechanical components and / or equipment that are required in a project, assists in evaluating the technical aspects of bids and executing in order to deliver the packages on time and to ensure that the packages meet the technical requirements

Responsibilities:

• Understands the specifications and requirements in the area of mechanical packaged equipment and system (such as Glycol Dehydration Package, Chemical Injection package, H2S removal package,Produced water treatment Package, WHRU, Pressure vessels, Pumps,etc., ) of the assigned package.
• Responsible for Mechanical Design of packaged equipment in compliance with applicable International codes ASME, API etc.,
• Independently develops technical specifications/standards and Requisitions for packaged equipment and system such as Glycol Dehydration Package, Chemical Injection package, H2S removal package, Produced water treatment Package, WHRU, etc.
• Independently evaluates the technical aspects of bids received from suppliers and concludes assessment to the bide. Generally, less complex packages and middle risk equipment are assigned.
• Assists in placing and executing the orders. After orders, independently reviews Supplier documents (such as data sheets, drawings) for their completeness, accuracy and compliance. Being the focal point, liaises and coordinates with various stakesholders.
• Provides technical/engineering support/visit and advice for quality work at supplier shop and Construction/Commissioning work at site
• Independently resolves technical issues using expert knowledge and technical know-how that may arise during the execution of package engineering, fabrication and post delivery.
• To ensure business activities and decisions conform to the laws and regulations and demonstrates high standard of ethical behaviour.
  
  Requirements:
• Bachelor Degree in Engineering
• Minimum 10 years of relevant working experience in Mechanical engineering in oil and gas sector, preferable experience in FPSO, off-shore application
• Possess relevant experience working on EPC projects
• Shall be conversant with design standards and International Industry Codes such as ASME, API, NACE, etc.

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for a Commissioning Engineer - EPMS to make a difference!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

• Undertake technical reviews of customer drawings and specifications
• Monitor and control commissioning deliverable progress to ensure the on-time delivery of the projects. Use the tracking board tool and take pro-active decisions and actions to prevent any slippages. Ensure full & effective reporting of project progress & status to the management
• Manage Project Risks & Opportunities associated with the commissioning deliverables by assessing, identifying, mitigating and controlling any potential situations that could impact (negatively or positively) the performance of the project
• Master Variation Order & Claim process for both Customer and vendors. Work with the Project Manager to obtain Variation Orders for any deviation from the contractual scope
• Mitigate any source of conflict with customer or internal stakeholders throughout the project installation phase
• Drive customer relationship and proactively communicate (executive summary, emails, calls, meetings). Establish key relationships with all relevant project stakeholders

What's in it for you?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Blue sky Friday
• Worldwide Employee Stock Ownership
• On-site gym

…and more!

What qualifications will make you successful for this role?

• Bachelor’s Degree in Mechanical, Electrical, or an equivalent engineering discipline
• Minimum of five years' work experience in EPMS, BMS, HVAC, or Industrial Controls/ Automation
• Previous work experience as a automation/ controls commissioning engineer and managing a team of technicians is preferable
• Knowledge of Modicon PLCs and EcoStruxure Control Expert (formerly Unity Pro)
• Knowledge of Citect SCADA
• Advantage to have experience in commissioning within a Data Centre environment

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

perform timely pickup and deliveries (including POD) of shipments for company-assigned areas

via company's mobile app

need to be familiar with Singapore roads

able to read and converse in basic English to liaise with customers

able to drive home company vehicle

employee responsible for any parking or traffic summons while driving the company vehicle

employee must report all accident with 24 hours of the occurance

Monday-Friday 08:00am -18:30pm. Saturday 09:00 -13:00