Job Title: Customer Service (ID3456)
Location: Changi South
Working Hours: Mon-Fri 9am to 6pm
Salary: $2500-$3500

Job Description:
• Respond to customer inquiries via phone, email, and other communication channels in a professional, courteous manner.
• Address and resolve any issues related to inventory, customs procedures, and shipment tracking.
• Provide clients with timely updates on the status of their inventory and shipments.
• Liaise with the operations team to ensure smooth and efficient handling of cross-dock shipments.
• Communicate any security or safety concerns raised by customers and assist in resolution.

Requirements:
· Minimum Diploma with 3 years in customer service, preferably in warehousing, logistics, or inventory management sectors.
· Possess knowledge in warehouse inventory software
· Able to work under stress and independently in a fast paced environment
· Good communication skills
· Customer oriented

Job Description

Your responsibilities:

• You will work include face-to-face and remote selling to both new and existing customers including selling directly to the end consumer/business purchaser or indirectly through various sales channels.
• You will assess customer needs and suggesting appropriate products, services, and/or solutions.
• You will be developing, delivering sales bids, presentations, proposals and conducting product demonstrations.
• You will identify, contact prospective customers, building relationships to generate future sales and repeat business Incumbents matching to this specialization are compensated based on achievement of sales targets.
• You will manage projects / processes, working independently with limited supervision, coach and review the work of lower-level professionals and problems faced are difficult and sometimes complex.
• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• University degree in Engineering.
• 3 to 5 years of working experience.
• Entry level candidates are welcome to apply.
• Ability to work collaboratively with employees within department and across functions.
• Possesses excellent interpersonal, communication, problem-solving skills and capable of working effectively under own initiative.

Job Description

-To assist logistics Manager with documentation and shipping arrangements.

- Handle LCL/FCL for import/export processing.

- Prepare and check all shipping documents to ensure that they are comply with import/ export rules and regulation.

- Manage daily operations and respond to customer inquiries and requests

- Process inquiries and send booking confirmations to customers

- Liaise and follow up with customers, freight forwarders, carriers, transporters and warehouses.

- Liaises with shipping company, customs official, Jurong Port authorities, PSA authorities, transport contractors, and customer to ensure on- time delivery

- Track shipment status to ensure on- time delivery

- Ad-hoc duties as assigned

Job Requirements

- Able to multi-task, prioritize and time management

- Detail- oriented, positive attitude and willing to learn

- Able to work in 5.5 days work week (Alternate Saturday after probation)

- Prefer 1-2 years experience in Customer Service Officer (Logistics)

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on a Pharmaceutical Innovation Programme Singapore research project where you will be part of a collaborative team exploring innovative ways of understanding extrusion processing for pharmaceutical drug materials and products using rheological measurements.

Key Responsibilities

In this role, you will characterize mixtures of pharmaceutical excipients and drug materials to develop methodologies for screening hot-melt extrusion formulations and selecting optimal operating conditions using rheology, with the objective of producing amorphous-solid-dispersions. You will validate the developed processing space and operating conditions for extruded pharmaceutical formulations using a lab-scale extruder. In collaboration with researchers at the Singapore-MIT Alliance for Research and Technology (SMART), you will characterize the physical properties and performance of intermediate pharmaceutical drug products. The created methods will be transferred to the industrial partner to enhance their product development process using rheological characterization.

More specific responsibilities include:

• Participate in and manage the research project with Principal Investigator (PI), and the research team members to ensure all project deliverables are met.
• Undertake characterization of pharmaceutical active ingredients, polymeric excipients, and plasticizers for producing amorphous-solid-dispersions.
• Perform lab-scale hot-melt extrusion of pharmaceutical materials to validate predicted processing conditions and product outcomes.
• Collaborate with broader pharmaceutical research team at SMART.
• Design, execute, and interpret experiments independently.
• Author papers in high-quality journals in areas that are related to the research.
• Prepare and deliver reports and presentations for industrial partners
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaise with vendors/suppliers.
• Work independently, as well as within a team.

Job Requirements

• Have deep hands-on experience with at least one of the areas of polymer rheology, extrusion processing, pharmaceutical engineering with small molecules.
• Relevant competence in the areas of wet lab work, analytical instrumentation, material science and formulation
• Have an advanced degree in chemical engineering, mechanical engineering, materials science and engineering, or a related field.
• Knowledge of any of the following will be advantageous: rheology, physical characterisation, crystallisation, polymer melts, extrusion, material physics.

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development.
• Proficient in communicating via technical writing and presentations.
• Possess strong analytical and critical thinking skills.
• Show strong initiative and take ownership of work.

Job Title: Project Engineer (Material Planner) (ID5074)
Location: Paya Lebar
Working Hours: Mon to Thurs 8.30am - 6pm, Fri 8.30am – 5.30pm
Salary: Up to $3800

Job Description:
• Manage project upon tasked.
• Interpret specifications and prepare document for submission.
• Liaise with customers on technical clarifications, submission, approval, schedule, variation claims.
• Prepare training material and conduct switchboard training.
• Prepare material list for switchboards for ordering.

Requirement:
• Degree or Diploma in Electrical Engineering from recognized university.
• At least 2-year relevant experience will be added advantage.
• Possessed reasonable communication skills in English, verbally and written.
• Able to use computer using Microsoft windows software, autocad software.

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

Job Description

• Undertake detailed design in one or more of the following field of expertise: Civil (drainage, sewage), Bridge/Tunnel, Underground Excavation and Tunnelling works
• Execution of projects and liaison with the Client, Client’s Consultants, Contractor, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Analysis on structural components using various engineering software

Requirements

• Degree in Civil and Structural Engineering or its equivalent
• Prefer degree recognized by the Professional Engineers Board of Singapore for Associate level
• Minimum 5 years relevant experience
• Good exposure in the analysis and design of geotechnical works, concrete structures, steel structures, civil works, or soil-structure interactions
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Responsibilities

· To interact with patients on daily basis for meal ordering

· To take patients’ meal orders

· To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)

· To key in patients’ meal orders to meal ordering form

· To work with Food Services Vendor for patients’ meals

· Ensure patients’ meal orders are accurate

· Assist with daily operations in Food Services

Requirements:

· Good interpersonal skills

· Good customer service

· Able to work effectively with Microsoft Excel, Computer, and Tablets

· Willing to stand for long hours

· Able to work in a team

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers.

This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR.

About You

We’re looking to recruit an experienced Customer Service Team Lead reporting to the Customer Service & Logistics Manager based in Singapore. You will be part of the APAC Customer Service team and together, you will partner with your stakeholders to ensure customer service excellence.

This is a varied role for a person who has a strong grounding in order management, people management, excellent customer service plus communications skills.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people around the world consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

• Process order entries, ensure that these entries are accurate, issue timely invoices, and actively correspond with customers on delivery/service status in APAC.
• Prepare shipment documents, and liaise with forwarders to ensure delivery of outgoing shipments is timely
• Liaise with internal departments as and when urgent orders are required and provide post-delivery support to overseas customers to ensure maximum customer satisfaction.
• Handle sales inquiries by coordinating pricing and product issues with the country sales managers and responding to customers' inquiries
• Co-ordinate the complete process with the appropriate Supply Chain, Production & Finance department
• Pro-active contact with customers / Forecast follow-up for current quarter activities / Set-up and follow-up of improvement actions defined during meetings
• Manage claims, returns, and refusals from the customers appropriately. Follow through with the investigation and closure of complaints.
• Ensure logistics operational procedures are observed and complied with
• Review work processes for continuous improvement
• Coach and lead CSR, enhancing their skills and capabilities
• May assist in other areas or perform duties as required

EHS

• Perform, Maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to our APAC head office located in Biopolis, Singapore.

What You’ll have

• Diploma / Degree in any discipline
• Minimum 5 years experience in chemicals or food ingredients industry with at least 2 years in the capacity of managing a small team
• Excellent verbal and written communication skills
• Experience with SAP – CS module
• Team player
• Ability to follow through and work under tight deadlines
• Tenacity to work on complex projects and manage multiple stakeholders

What We Can Offer

• Base salary with AWS + Performance Bonus
• Medical & Hospital Insurance coverage
• Flexible benefits
• LinkedIn Learning
• Hybrid working arrangement
• Membership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service

Job Description:

• Manage Wholesale order processing and inventory fulfillment.
• Accurately process customers’ orders.
• Proactively identify operational problems, suggest solutions, and independently resolve issues.
• Interact routinely (telephone and emails) with Sales Team and Warehouse.
• Process Return Merchandise Authorizations. Resolve shipping-errors, process warranty requests, and markdowns for the customers in the designated client group.
• Champion for and maintain a 95% On Time Shipping (OTS) metric for your account base. Will work with planning, sales, and management to make decisions in the best interest of the company and the customer.
• Accept, process, and track customer orders through EDI and non-EDI systems. Process sales and PO changes as required.
• Request customer specific pricing and new customer address book records as required.
• Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
• Have an understanding of the customer scorecard metrics, and the value that you can bring toward driving positive results.
• Monitor customers’ order book and maintain established metrics for order fulfillment activities. Related actions include, but are not limited to:
• Daily, morning review of the Sales Order Exceptions Report (SOE) and any subsequent actions to ensure the timely flow of orders through to delivery, by 11a.m. deadline.
• Present at a weekly key account meeting, any necessary actions needed for critical and potentially late orders.
• When applicable, create a customer-specific PO tracker to complement your visibility of order integrity through the entire chain.
• Partner with demand planning to resolve supply delays as they arise.
• Service any drop-ship accounts which overlap with your key account base.
• Responsibilities include, but are not limited to item setups, pricing maintenance, communication, and follow-up on cancellations.
• Administration of these responsibilities may require the access and use of a customer's 3rd party drop-ship site.
• Host and/or attend any regularly scheduled or ad-hoc meetings with the customer, sales team and/or vendor compliance.
• Occasional travel to meet with sales reps and/or customers.
• Occasional involvement in routing & logistics, on an as-needed basis by the DC team, to assist during high volume periods.
• Continuing education and training to increase knowledge and take on more advanced responsibilities.
• May be required to perform additional duties, special projects and responsibilities as assigned by management.
• Must have the ability to work beyond the standard workday schedule to meet customer or business requirements, on an as-needed basis

Job Requirements:

• Proficient in Microsoft Excel
• Working knowledge of SAP
• Fluent in Japanese and English (Japanese is a MUST as this role needs to communicate with Japanese customers)
• Extensive customer service, preferably in a business-to-business environment
• Demonstrate excellent written and verbal communication
• Ability to perform research, demonstrate sound judgment, and resolve problems
• Capability to work independently, and promote a positive team environment
• Organizational and time management skills

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified timeframe and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 5 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.
• Fresh graduates may apply.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Supervise and manage a team of IT desktop support engineers to provide effective and timely IT desktop support, advice, guidance and timely problem resolution to achieve desired operational outcomes.
• Manage day-to-day work activities of a team, including rostering, customer experience, SLA and prioritising and allocating service tickets.
• Provide level 1.5 technical support and advice to users on EUD related issues or queries.
• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum 5 years of working experience with 2 – 3 years of team lead experience in managing and supervising a team.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage
• Good communication skills.

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do. With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do!

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system and ensure orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers’ orders, and provide recommendations for food/beverage menu.
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.

Other Requirements

• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

• West Coast

Remuneration & Working Hours

Salary: $12 to $14 / hour

Expected hours: 20 – 24 per week

Job Types: Part-time, Internship, Fresh graduate, Student job

Benefits:

• Employee discount
• Staff meals provided

Schedule:

• Early shift
• Holidays
• Night shift
• Weekend availability

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to: [email protected]

We regret that only shortlisted applicants will be contacted.

The Digital Health Accelerator (DHA) is led by A*STAR, Ministry of Health (MOH) Singapore, SingHealth, National Healthcare Group (NHG), and National University Health System (NUHS). DHA supports innovators in driving adoption and scaling of market ready or near-market ready digital health solutions. DHA is hosted by Singapore's Diagnostics Development Hub (DxD Hub). The DHA integration engineer is responsible for planning and developing workflow and technical interfaces between healthcare IT systems. She/He will work with DHA Project Managers, Solution Architects, health systems and companies to accomplish this objective. She/He may also be called upon to advise other developers on integration standards.

Responsibilities:

• You’ll be involved in the development, design, build, testing, and go live phases of multiple integration projects.
• This includes scripting to conform / transform to another systems specifications.
• You will also work with internal teams to continuously improve processes and procedures around deployment of interoperability products that communicate in HIT standards-based formats such as HL7, IHE Profiles, Direct, or SMART on FHIR.
• The Integration Engineer oversees the development of new interfaces and maintain the sandbox environment up to date for application testing.

Requirements:

• Bachelor’s degree in information systems, Computer Science, Engineering, Computer Information Systems, Management Information Systems, or equivalent experience
• 5+ years’ experience in HCIT integration using established and contemporary interoperability standards (e.g. HL7, SMRT, FHIR)
• Experience with SQL and relational databases, and communication using secure protocols.
• Ability to work in a team environment alongside developers and deployment teams.
• Utilise engines like Mirth Connect or Rhapsody to have a standard way of integration using both HL7 and DICOM
• Knowledge in developing and configuring Context Launch requirements according to AES 256 standards.
• Assess and customise integrations (HL7 / FHIR / DICOM) based on the project to specific workflow.
• Experience with cloud deployments and/or pipelines, especially Pivotal Cloud Foundry
• Experience with popular healthcare integration engines with ability to recommend and/or select different integration approaches depending on the desired outcomes for the system.
• Strong communication skills and ability to work with project stakeholders from different backgrounds (e.g. technical, clinical)
• Experience integrating with Singapore public hospital technical stack and working with Synapxe are a plus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Working Location: Metropolis

Working Days: Monday to Friday

Working Hours: 9.00am to 6.00pm

Salary: $4,000 to $5,500 per month

Contract Duration: 1 year (with option to extend)

AWS : 1 month for every 12 months continuous service

What’s the role?

The Software Engineer shall be focused on back-end software development of an in-house optimisation product built on Python. Full stack development skillsets (including React experience on front-end) is a bonus, but not a must. You are expected to have a clear understanding of software coding standards, and experience in collaboration with an agile team. You shall be working closely alongside business analysts, designers, architects and software engineers to ensure timely delivery of product backlog items.

Who we are looking for:

• An independent problem-solver who has user centricity in mind when developing solutions.
• Team player and able to collaborate, proactively communicates and shares understanding and experience within a team.
• Clear communicator and able to work in a multicultural/lingual environment.
• Uses initiative and owns their deliverables end-to-end.
• Brings ideas to the table, is inquisitive and excited by new technology.
• Used to working in a flexible, independent manner on a mixture of small unstructured and large structured items.
• Provides regular, considered feedback and regularly strives to improve their own ways of working.

Skills and Experience Required:

• 5+ years of relevant Python Application development experience.
• Creating applications and packages with Python 3.
• Writing reliable unit and end-to-end tests with PyTest.
• Experience working in fast- paced project delivery using AGILE methods.
• Strong software development skills, knowledge of best practices (SOLID, CI/CD, MS DevOps pipelines etc.).
• MS Azure experience e.g. virtual networks, key vaults and storage, security.
• MS SQL backend development experience.
• Experience in developing API’s in python using FastAPI/Django/ Flask.
• Hands on in ADF and Azure Databricks.
• Web development with Python.
• Basic understanding of the WebSockets protocol.
• Knowledge of the OAuth2 and web security.
• Basic knowledge of modern JavaScript, TypeScript, Node.js, Kubernetes containers.
• Data manipulation with Pandas.
• Python: Bokeh visualization, Tornado web framework, asyncio programming, Azure Python API.
• Hashicorp Terraforms (azurerm).
• Kafka Confluent.
• Conda package management.
• ReactJS front end development experience.
• Experience of delivery within a banking or trading environment is a bonus, but not a must.

The Digital Health Accelerator (DHA) is led by A*STAR, Ministry of Health (MOH) Singapore, SingHealth, National Healthcare Group (NHG), and National University Health System (NUHS). DHA supports innovators in driving adoption and scaling of market ready or near-market ready digital health solutions. DHA is hosted by Singapore's Diagnostics Development Hub (DxD Hub).

The DHA integration engineer is responsible for planning and developing workflow and technical interfaces between healthcare IT systems. She/He will work with DHA Project Managers, Solution Architects, health systems and companies to accomplish this objective. She/He may also be called upon to advise other developers on integration standards.

Responsibilities:

• You’ll be involved in the development, design, build, testing, and go live phases of multiple integration projects.
• This includes scripting to conform / transform to another systems specifications.
• You will also work with internal teams to continuously improve processes and procedures around deployment of interoperability products that communicate in HIT standards-based formats such as HL7, IHE Profiles, Direct, or SMART on FHIR.
• The Integration Engineer oversees the development of new interfaces and maintain the sandbox environment up to date for application testing.

Requirements:

• Bachelor’s degree in information systems, Computer Science, Engineering, Computer Information Systems, Management Information Systems, or equivalent experience
• 3+ years’ experience in HCIT integration using established and contemporary interoperability standards (e.g. HL7, SMRT, FHIR)
• Experience with SQL and relational databases, and communication using secure protocols.
• Ability to work in a team environment alongside developers and deployment teams.
• Utilise engines like Mirth Connect or Rhapsody to have a standard way of integration using both HL7 and DICOM
• Knowledge in developing and configuring Context Launch requirements according to AES 256 standards.
• Assess and customise integrations (HL7 / FHIR / DICOM) based on the project to specific workflow.
• Experience with cloud deployments and/or pipelines, especially Pivotal Cloud Foundry
• Experience with popular healthcare integration engines with ability to recommend and/or select different integration approaches depending on the desired outcomes for the system.
• Strong communication skills and ability to work with project stakeholders from different backgrounds (e.g. technical, clinical)
• Experience integrating with Singapore public hospital technical stack and working with Synapxe are a plus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

ROLE DESCRIPTION SUMMARY

Join us as a Project Safety Engineer (PSE), where you will be responsible to perform systems safety engineering activities required to develop a safe solution (mainly a software), product or projects. In this role, you will apply your Safety Engineering skills within an interdisciplinary team covering all aspects of a system lifecycle.

KEY ACTIVITIES AND RESPONSIBILITIES

As aProject Safety Engineer, you are accountable for:

As a Project Safety Engineer, you conduct safety engineering activities and produce the required artefacts on time, budget and quality for the allocated project / product.

This includes:

· Conducting a range of activities that identify and address safety hazards and risks by ensuring compliance to legislations, safety policies and the Thales Solution Safety Management System

· Developing and maintaining safety key artefacts: system safety program plans, safety case reports, hazard logs, risk assessments, preliminary system safety assessments and system safety assessments commensurate with the processes, standards and best practices employed by air traffic management domain including fault tree analysis and GSN

· Work closely with the engineering integrated product teams to identify, derive and manage safety requirements, ensure that they are included in the solution design baseline and that their compliance is demonstrated through verification & validation and developing effective mitigations and controls to hazards, procedure and/or training

· Provide timely safety subject matter expertise and engineering support. This includes participating and/or chairing system safety working groups, safety review boards and other safety committees and workshops as required

· Apply Model Based System Engineering tools and modelling methodologies to define system safety functions and requirements as well as managing safety data

· Escalate risks when necessary, provide clear reporting and recommendations

· Work in accordance with Thales processes and practices, and contribute to their improvement

You will also improve the Safety culture within AMS in Singapore by developing, sharing and/or improving safety training material, delivering training as required and pro-active behaviour.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

SKILLS & ABILITIES

· Experience in the Systems Safety Engineering process in a safety critical industry such a Defence, Land Domain, Manufacturing, Vehicles, Railway, Aerospace, Nuclear or Oil & Gas

· Demonstrated experience applying industry best practice system safety analysis and operational risk management techniques and methodologies

· Proven track record of successfully leading the execution of system safety programs

· Familiarity with Eurocontrol Safety Assessment Methodology and its system safety engineering processes including core system safety analysis techniques: FHA, PHA, PSSA, SSA, ETA, FTA, HAZOP, FMECA, RAM, etc.

· Experience and understanding of the V-cycle and how/when the safety engineering activities are interfaced with

· Knowledge of international standards of the safety domain: ARP 4761/4754, DO-278A/178C, ED-153

· Excellent problem solving and decision-making abilities, great and positive attitude, ability to learn

· Adapt easily to change to work in an agile system engineering environment to understand a problem and provide optimal solution options in terms of size, scale and complexity

· Able to travel to Melbourne, Australia (a few weeks a year).

EXPERIENCE

· Minimum 10 years’ experience in a similar or adjacent role

· Familiar with management and engineering tools such as DOORS, Polarion, JIRA and FTA tool

· Experienced in top-down (abstract ideation) and bottom-up (detailed implementation) approaches in engineering solutions and can work with colleagues with these views

· Knows the structure of a software and be able to apply safety techniques

· Team player: harmonising, influencing, negotiating, seeking feedback and mentoring / coaching

· Self-driven and highly motivated, passionate about systems safety engineering and continual process improvement to achieve optimal outcomes for all stakeholders

· Keen to grow product and process knowledge over time, to enhance your capabilities as a System Safety Engineer within the given environment of practice

· Knowledge of ‘design-to-cost’ approach means and can quickly preform a cost-benefit analysis to different methodologies before executing a system engineering task

· Excellent written and oral communication skills in English

QUALIFICATIONS

· Engineering or Computer Science degree

· System Safety degree

DESIRABLE

· Understand and application of RAMS techniques such as RBD, life data analysis, MTTF, MTBF, MTTR, FMECA

· Knowledge of transverse engineering disciplines: human factor and cyber-security and their links with safety engineering

· Experience in the development of software products and projects in a variety of methodologies, with a particular focus on iterative/agile development

· Conduct independent safety assurance activities including auditing

· Experience in the ATM Domain and related standards (ICAO)

· French language knowledge

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

Working Location: Metropolis

Working Days: Monday to Friday

Salary: $4,000 to $5,500 per month

Contract Duration: 1 year (with option to extend)

AWS: 1 month for every 12 months continuous service

What’s the role?

The Software Engineer shall be focused on front-end software development of a React based in-house optimisation product. Full stack development capabilities, including Python for back-end are a bonus, but not a must. You are expected to have a clear understanding of software coding standards, and experience in collaboration with an agile team. You shall be working closely alongside business analysts, designers, architects and software engineers to ensure timely delivery of product backlog items.

Key accountabilities include:

• Build web applications using modern tools such as React, Typescript, CSS, Jest, Webpack.
• Experienced with modern JavaScript coding, testing, debugging and automation techniques.
• Excellent analytical, problem-solving, and troubleshooting skills.
• User-centric mindset, you care deeply about performances, accessibility, and the overall user experience.
• A champion of the benefits that CI / CD provide to Product builds.
• Exposure to back-end technologies such as APIs, databases, cloud services, and infrastructure.
• Solution consultation and development in accordance to the enterprise technology principles, methods, standards, and practices.
• Estimation, solution design, detailed technical design, application technical deliverables including code, associated tests and documentation.
• Contribution to functional excellence in terms of definition and maintenance of standards, methods and tools, bringing in best practices from market standard implementations.
• Manage complex integration scenarios and interfaces between on-premise solutions, cloud and legacy systems.
• Pitch in where needed as a valued member of an autonomous, cross-functional team.
• A solid background in Computer Science fundamentals: data structures, algorithms, and deftness at object-oriented design and systems architecture.

Who we are looking for:

• 5+ years of experience in relevant software development and a proven track record of product delivery in an agile team.
• An independent problem-solver who has user centricity in mind when developing solutions.
• Team player and able to collaborate, proactively communicates and shares understanding and experience within a team.
• Clear communicator and able to work in a multicultural/lingual environment.
• Uses initiative and owns their deliverables end-to-end
• Brings ideas to the table, is inquisitive and excited by new technology.
• Used to working in a flexible, independent manner on a mixture of small unstructured and large structured items.
• Provides regular, considered feedback and regularly strives to improve their own ways of working.

Skills Required:

• Functional JavaScript
• React
• Redux
• TypeScript
• Styled Components
• React-testing-library
• REST APIs
• AG Grid
• Azure DevOps/VSTS experience – creating/operating CI/CD build and release pipelines.
• Experience with Cloud-based software, specifically Microsoft Azure.
• Experience of Agile Project Delivery techniques (e.g. Scrum, Kanban).
• Good knowledge and practical experience of software design principles and basic patterns.
• Experience and knowledge of auto software deployment technologies (e.g. Jenkins, Docker, Git).
• Analytical, troubleshooting and problem-solving skills.

We are seeking a dedicated andknowledgeable Quality Assurance Engineerwith specialized experience in the oil & gasand semiconductor industries. The idealcandidate will play a crucial role inensuring the quality, reliability, and compliance of our products and processesthrough rigorous testing and ISO audits.

Job Description：

• Develop and implementcomprehensive quality assuranceplans, procedures, and metricstailored for oil & gas andsemiconductor products.Conduct thorough quality inspections,audits, and evaluations to ensureadherence to industry standards andregulatory requirements, includingISO standards.
• Perform root cause analysis and leadcorrective and preventive actions(CAPA) to address quality issues andimprove processes.
• Collaborate closely with engineering,manufacturing, and supply chainteams to implement qualityimprovements and resolve quality-related issues.
• Maintain accurate documentation andrecords of quality tests, inspections,and audits.
• Drive continuous improvementinitiatives in quality assuranceprocesses and methodologies.
• Stay abreast of industry trends,technological advancements, andregulatory changes in the oil & gasand semiconductor sectors.

Requirements:

• Bachelor’s degree or Diploma in Engineering,Quality Assurance, or a related field.
• Proven experience in qualityassurance roles within the oil & gas and semiconductor industries.
• Strong knowledge of ISO standards(e.g., ISO 9001, ISO 14001, ISO 45001)and experience with conducting ISOaudits.
• Proficiency in quality managementtools and methodologies, such as SixSigma, Lean Manufacturing, or TotalQuality Management (TQM).
• Experience in performing quality inspections, audits, and evaluations incompliance with industry regulations.
• Familiarity with automated testingtools and software used in qualityassurance processes.
• Excellent analytical and problem-solving skills, with attention to detailand accuracy.
• Strong communication, interpersonal,and collaboration skills.
• Ability to work effectively in a dynamicand fast-paced environment,managing multiple priorities

Roles & Responsibilities:

Driving 14 Ft truck and delivering of furniture and installing them at customer house.

Following delivery driving routes and time schedules

Loading of furniture from warehouse and unloading the respective furniture for the specific address

Upholstering/Fixing furniture in customers' house

Knowing singapore routes is an added advantage

Physically fit, Positive attitude, strong sense of responsibility and good team player

Able to start work with short notice

At least 2 years experience in this field

6 days work (Mon- Sat)

Heavy lifting is required

All applicants are welcome

License/Certification:

• Class 3 Driving Licence (Required)

Work Location: In person

Responsibilities:

• Liaise and co-ordinate with consultants, clients and subcontractor on Civil, Architectural & M&E works.
• To assist and prepare method statement, drawings, work progress and other relevant documents for M&E related works with project teams.
• Attend regular site meeting with consultants.
• Supervise all M&E related works on site.

Requirements:

• Diploma / Degree in Mechanical / Electrical Engineering.
• 2-3 years experience in Mechanical / Electrical.
• Fresh graduate may apply.
• Experience in engineering softwares and AutoCAD.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English