Responsibilities:

• Design, deploy, manage, and maintain the network infrastructure for cloud-based systems.
• Configuring and maintaining network devices such as routers, switches, firewalls, load balancers, and VPN.
• Monitoring the performance of the cloud network and identify any potential issues like setting up monitoring tools and alerts, analyzing network traffic, and working with other teams to troubleshoot issues.
• Implementing security measures to ensure that the cloud network is secure by implementing security measures such as firewalls, access controls, and intrusion detection and prevention systems.
• Collaborating with other members of the team, including developers, system administrators, and security analysts to ensure that the cloud network is working effectively.
• Regularly review existing services, participating in training programs, and keeping abreast of new emerging technologies.

Requirements:

• Any AWS / Azure / GCP/ CCNA or equivalent certification and knowledge will be advantageous.
• Experienced in Linux and Linux-based networking appliances
• Ability to conduct research into cloud networking solutions, connectivity requirements, cloud-to-cloud and cloud-to-on premise
• Resourceful, with strong problem-solving skills and ability to work in a high-functioning team as well as independently
• Diploma / Degree in IT with proven technical knowledge and expertise.
• 2 years of design/implementation experience with networks, servers, cloud services

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : [email protected]

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Responsibilities

• Perform risk assessments to ensure all measures are taken to prevent injuries or accidents before commencing any work
• Initiate and lead projects relating to cost reduction, efficiency/power, and reliability improvements.
• Work with stakeholders from cross functional teams to establish the project timeline, the execution plan and identify the resources required
• Ensure the timely completion of key milestones as well as delivery of key project indicators.
• Lead in resolving any quality issues and providing timely updates on the progress.
• Perform data analysis to identify opportunity for improvements or support any ongoing investigations

Requirements

• Min Degree in Materials / Chemical Engineering
• Strong knowledge and experience in process integration & development methods
• Knowledge in PFMEA, DFMEA, DOE, Fish-Bone Analysis
• Strong technical analysis competency with the use of analytical tools like JMP, Mini-Tab for troubleshooting and datamining
• Ability to work in a fast-paced environment and render support to production as and when needed

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

KYO KOHEE is looking for individuals who have the love of sharing daily conversation, experience, and connecting with people. We are seeking a positive individual, a leader with good teamwork and sociable attitude. If this sounds like you, we want you to be part of our team.

Applicants for the Service Crew position should have a deep passion for customer service, embodied with people-first attitude, excellent communication and problem-solving skills, friendly and empathetic. The Service Crew will have the opportunity to assist the coffee and beverage bar.

Job Description

Essential job functions include but are not limited to the following:

• Provide high quality of customer service to all customers
• Responsible for the day-to-day operations serving food & beverages
• Follows operational policies and procedures
• Maintain cleanliness and housekeeping of work areas
• Anticipates customer and store needs by continuously assessing the environment and customers for cues
• Acts with integrity, honesty and knowledge upholding KYO KOHEE's culture, values and mission
• Maintains regular and punctual attendance
• Contributes to a positive team environment
• Any other duties that may be assigned

Benefits

• Up to 17 Days Annual Leave
• Up to $1,000 Flexi benefits (gym, travel, dental, etc)
• Medical benefits
• Annual performance bonus
• Long-term rewards & incentives
• Career progression path
• Overseas training opportunities (Japan, Australia, Indonesia, etc)

Requirements

• 5-day work week, rotating shift (weekdays only)
• Willingness to learn attitude and grow with the company
• Good working attitude, ethics, initiative and mindset
• Warm and cheerful personality
• Able to communicate well with a diverse group of people in spoken English
• Able to multitask and enjoy working in a fast-paced environment
• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience

Please submit a detailed resume with photo including:

• Personal details and contact information
• All relevant and past work experience with references
• Last drawn salary and expected salary
• Date of availability

• Possess a Diploma/Degree in Engineering or Building Science with at least 3 years knowledge in QM/CONQUAS requirements.
• Implement and monitoring QA/QC System.
• Produce Non-Conformance Reports.
• Track and monitor subcontractors’ quality and performance.
• Guide subcontractors to achieve Quality and CONQUAS requirements.
• Assist CONQUAS Manager in day to day quality control and assurance, in structures, M&E and architectural works.
• Maintain up-to-date test and inspections with RE/RTO’s.

• Monday - Friday: 8.15am - 5.45pm
• Location: Woodlands
• Having own transport is preferred

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Assist Project Manager in managing and monitoring day-to-day projects operation
• Ensure proper taking over of in-coming projects from sales department
• Proper preparation (Cost Sheets, Cost-estimates etc) and documentation of individual project upon received work orders
• Manage multiple projects independently and to be familiar with system integration works
• Liaise with Clients, Contractors and Consultants from design stage, project
• Attend to all project related queries and to check drawings to resolve discrepancies during design stage
• Responsible for stakeholder's management which includes attending meetings, coordination discussion, shop drawing preparation, documentation submission and supervision works.
• Ensure proper planning & control of all project/order assigned with approved project schedule updated with events changes
• Preparation of Progressive Claim and other claim related documents to ensure smooth payment transaction between company and all other clients
• To coordinate and establish good relationship with all current and future suppliers for smooth project execution
• Other ad-hoc duties as assigned

Requirements:

• Diploma and/or Degree in Mechanical Engineering or other Engineering discipline, project management, or equivalent
• Minimum 2 years of working experience
• Knowledge in Waste Management and Pneumatic Waste Conveyance System will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

​Job requirements

• Experience in F&B, especially in bakery, pastry and speciality coffee establishment is a plus.
• Team player, must be able to support in all areas of the cafe.
• Good communication skills, spoken and written English.
• Must be responsible, motivated and have a positive attitude.

​Job functions

• Be able to carry out daily operations, opening and closing of the store.
• Ensure efficient and friendly customer service.
• Be able to take personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.
• Communicate with guest and be able to answer all queries.
• Maintain high level of store cleanliness and appearance.
• Prepare hot and cold drinks (previous barista experience is a plus).
• Handle sales transactions.
• Keep track of personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.

Job Responsibilities:

· Project ownership from Pre-Sales through to delivery.

· Point of contact for all deliverables within the projects, meet required quality levels, budgets, and timescale.

· Manage all communications on the projects and attend customer meetings.

· Identify and manage risks, issues, actions, and dependencies throughout the lifecycle of the projects.

· Lead and manage both internal and external teams on project work. Monitor and report on progress of the projects to all stakeholders.

· Generate Bill of Material based on the order requirements. Coordinate with various departments to resolve customers' queries.

· Allocation of Engineers assignment according to requirement locally and overseas. Carry out in house testing on new products.

· Liaise with contractors and customers to ensure on time delivery of projects. Attend Local or Overseas Site Survey.

· Attend Local or Overseas Commissioning onboard vessels. Prepare report according to Site Survey requirement.

· Prepare Schematic and Termination Drawing in accordance with requirement.

· Provide technical support to customers.

· Troubleshoot/ isolate faults and repair faults.

· Mentor and Conduct training for new engineers.

Requirements:

· At least 7 years’ experience (Marine and Offshore industry preferred)

· At least university degree or equivalent

. Experience in working onboard vessels

. Experience in Maritime, Offshore project management functions

Thales Singapore Engineering Competence Centre (ECC) is a well-established R&D and engineering centre serving major customers worldwide in Digital Identity and Security domains ranging from mobile connectivity, IoT, banking & payment to government solutions.

As a Software Engineer in Thales Embedded Product Development Team in ECC, you will participate in the design, implementation, validation and deployment of Embedded Products for major OEM customers.

A week in the life of an Embedded Software Engineer:

• Develop, validate and deploy new software components (for example advance software security mechanism and next generation IoT connectivity protocols) for embedded operating systems targeted for mobile and IoT devices, in applications such as mobile payment, digital identity and IoT connectivity
• Participate to the development of next generation operating systems for future devices
• Being in agile development environment to work closely within team and multiple teams around the world to build great products exceeding customer expectations
• Contribute to continuous product and development methodology improvement

Knowledge, Skills and Experience:

• Degree in Electrical/Electronics/Computer Engineering, or related fields
• Proficient in C/Java programming languages
• 2-5 years of experience in embedded software development
• Knowledge of embedded technologies/ecosystem, software security or Javacard knowledge is a plus
• Team player with good communications and collaborative skills

• Singapore (Hybrid)
• High growth sector within the Environmental and Sustainability (“E&S”) industry
• Competitive market renumeration
• 5 Working days office hour

Responsibilities

• Identify, formulate and produce effective solutions to emerging problems
• Define new product (machine) requirement, application and machine specification
• Alter and modify design to meet requirements and to eliminate malfunctions
• Estimate budget and scope of project
• Coordinate fabrication and electrical on machine loading schedule and delivery commitments
• Support commissioning/ site related activities
• Assist and maintain communication with the client in all Process Engineering & Technical matters
• Prepare Technical Specifications and Operating Manuals for WWT Systems, participate and present in customer meetings
• Provide technical support to sales and marketing, design, maintenance/ repair/ overhaul (MRO), and etc enquiry
• Participate in R&D on product roadmap and customization design

Skills

• Proven working experience in mechanical engineering
• The capacity to explain, apply and innovate engineering solutions
• Effective communication skills both technical and in layman’s terms
• The ability to work in team settings and be an effective team member, and also to work independently
• Leadership and management qualities
• Good organizational and administrative skills
• Hands-on experience
• Passionate and willing to go the extra mile

Qualifications

• Degree / Diploma in Mechanical Engineering / Environmental Engineering
• 2 to 5 years of working experience in machine design and development
• Experience in general/ food waste recycling sector will be a plus
• Able to travel overseas when required

· Relevant experience and knowledge in IT Infra Project Implementation and Operations.

· 6+ years’ relevant working experience in Financial Institutions.

· 1+ years’ experience or exposure to a Dev Ops project implementation.

· Technical skills in IT infrastructure (network, servers, database, application servers).

· Technical skills in Cloud Architecture/Service, DevOps platform.

· Strong technical and analytical skills.

· ITIL, IT Operations, Project Methodology & Tools (e.g. PMP/PRINCE2).

· Knowledge of Agile Methodology in Project Management.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Description:

• Able to implement approved patches/releases deployment accordingly to Change Request
• Able to maintain network and system security included cybersecurity advisories
• Able to perform installation and configuration of systems and application software
• Able to perform scheduled maintenance for servers, workstations, switches, routers, networks appliances in UAT, DR and Production Environment
• Able to perform server patch management
• Able to diagnose and resolve technical hardware and software related issue
• Diagnose and troubleshoot VSAT system symptoms and information with computer software and test equipment
• Interpret troubleshooting results and determine best course of action to restore VSAT system
• Install new VSAT equipment and upgrade components or systems, preferably with C-band and Extended C-band equipment
• Perform scheduled maintenance for VSAT system

Requirements:

• Minimum 2 years experienced with IT maintenance and support.
• At least 3 years of experience in IT field, with background in IT maintenance and support
• Familiar with Symantec EndPoint Protection, Windows Server, RHEL 7, MSSQL Server, VMWare ESXi 6.7
• Familiar with SendQuick or other SMS gateways, SOPHOs or other email forwarding application
• Knowledge of configuring and troubleshooting switched and routed networks
• Knowledge of basic Linux commands will be preferred
• Good team player with strong communication and interpersonal skills.
• Required to perform 24/7 offsite standby duty (bi-weekly engineering support)

Our client designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. They are currently hiring for Vision Application Engineer and will like to invite suitable candidates to submit your detailed resume to [email protected]

Vision Application Engineer

MAIN DUTIES AND RESPONSIBILITIES:

In house components development / evaluation:

• Camera: evaluate camera sensor sensitivity, response time.
• Light: select appropriate light source for respective application; check light intensity spreading.
• Optical / lens: select appropriate optical component, optimize the optical setup.

Evaluation on sample given by customer: provide evaluation report for customer.

• Report shall include optic setup: FOV., camera used, light type.
• Comments on finding.

New project / optical setup / 3D development: document the setup and finding.

Create system configuration report: prepared for OEM designer

• Define each application or station requirement:
• Optical setup
• What type of inspection module to be used?
• What type of interface is required – protocol used

Generate communication protocol doc for vision system based on configuration report:

• Prepared for OEM Software Engineer

Create standard components drawing (ACAD): new camera, new lights, new lens.

Create cable drawing:

New cables such as trigger cable, camera cable, light cable and I/O interface cable.

Create system drawing based on configuration report:

Schematic diagram for Mfg personnel

Testing of new software release

Provide application notes and manual for vision application.

Response to customer application enquiry.

Back up for service personnel.

EDUCATION AND EXPERIENCE

• Bachelor of Science in Physics or Optics Engineering with 2 years working experience
• Diploma holders in Mechatronics / Mechanical or Electrical & Electronics will also be considered
• Experience with ACAD drawing, optical design software, optical alignment and optical testing preferredt: document the setup and finding.

Responsibilities:

• Support global NPI (New Product Introduction) on product design and development.
• Prepare drawing proposal and tooling design.
• Conduct tooling buy-off and hands-on tooling setup.
• Initiate and conduct the improvement project evaluation.
• Liaise with customer on design requirement and alignment.
• Liaise with factory on capability compliance.
• Responsible on tooling expenses and cost control.
• Overseas travelling may be required.

Requirements:

• Min. Diploma in Mechanical or Mechatronics Engineering.
• Proficient in using Solidworks software.
• Preferably with working knowledge and experience in taping machine, laser mark, jig & fixtures design.
• Positive attitude and self-motivated.

Job Description:

- Involved in day to day site supervision

- ⁠Liaise and coordinate with subcontractors for daily site work

- To prepare & submit weekly progress reports

- To manage project and ensure successful completion

- ⁠Other duties assigned by project director

Job Requirements:

- Diploma/ Degree in construction/ engineering

- Must familiar with structural and architectural drawings

- ⁠Familiar with BCA regulations

- Knowledge in Microsoft office, Autocad and relevant software

- Independent, accountable

Our client is one of the leader in Semi-con industry, they are hiring a memory layout engineer to join the team and this will be a 12 month contract.

Job Description

We are looking for result-driven candidates who can thrive under a fast-pace working environment and having a strong desire to create an impact in the organization:

• Responsible for the development of memory layouts in advance CMOS and finfet processes;
• Perform physical verifications of different memory types, from bottom cells to top hierarchy;
• Undertake the assignments independently or in a team;
• Work closely with memory design engineers and memory compiler engineers to ensure highest quality memory layouts.

Job Requirements

• Min Diploma / Bachelor of Science or above with major in Electrical and Electronic Engineering / Electronic Engineering majoring in Microelectronics
• Should have good understanding of basic memory architecture, and memory leaf cell layout creation;
• Should have good understanding of basic CMOS and finfet circuits;
• Experience and familiarity in various physical verification checks like DRC, LVS, ERC, Antenna, Density, ESD, LUP, EM, IR, etc.;
• Understanding and working knowledge of good layout practices (matching, etc), especially in advanced process nodes, like 7nm, 5nm, 3nm etc, is preferred;
• Good understanding of deep sub-micron and DFM issues in layout design (WPE, LOD effects, etc.);
• Minimum 3 years working experience in Memory Layout Design (SRAM, EFUSE, Via-ROM, TCAM, etc.);
• Proficient with Synopsys Laker/Custom Compiler, or Cadence Virtuoso;
• Familiar with Mentor Graphics Calibre, and Unix environment;

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

· Lead in the preparation of detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Lead in the coordination with other disciplines in preparation of design deliveries.

· Lead in preparing tender documentations.

· Participate in the tendering of projects.

· Participate in the successful delivery of projects.

· Training and mentoring juniors.

· Design management, coordination and project control on major projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· A minimum of 5 years of design experience.

· Conversant with local codes and authority submission procedures

· Excellent interpersonal, good written and verbal communication skills

· Have good knowledge of common structural design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures)

· Good project management skills and strong analytical skills

· Able to work under pressure with good time management skill

Geotechnical:

- Experienced in the design and design management of major earth retaining and stabilizing structures, deep foundations, reclamations, ground improvements, slope stabilities.

- Familiar with the preparation of Geotechnical Interpretative Reports.

- Familiar with the geotechnical impact assessment of structures and instrumentations.

- Familiar with the application of geotechnical FEM software.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

• Demonstrate proficiency in managing call center hotlines and ensuring timely follow-up actions.

• Coordinate effectively for funeral arrangements.

• Exhibit versatility in conducting client meetings, whether within the office, on-site visits, or through virtual communication platforms.

• Facilitate the transfer of the deceased to funeral homes.

• Collaborate closely with operations staff and the Finance Team.

• Undertake any additional ad-hoc duties as assigned.

Kindly whatsapp to 98894141 to apply !

Jay

Assist the Team Directors in the performance of their duties

· Ensure quality and accuracy of designs

· Offer suggestions to improve the designs

· Produce sketch drawings

· Carry out design calculations

· Check design calculations

· Ensure compliance with Project Design Criteria/Client Brief/ Approved Concept

· Ensure compliance with relevant design standards and office standards

· Check documentation complies with design

· Attend and participate in design meetings

· Ensure compliance with ISO Quality Procedure Manual

REQUIREMENTS

• Recognised Bachelor’s degree or equivalent in Structural Engineering, as a minimum.
• Above 7 years of design experience in a consulting Environment.
• Must have experience in HDB.
• Must have design experience in high rise residential, commercial or mixed development projects.
• Fully familiar and hands-on knowledge of the latest design software.

ADDITIONAL REQUIREMENTS:

• Good interpersonal and communication skills
• Must be fully familiar with European code
• Hands-on experience with the analysis and design of large building projects in structural steel, R.C. and post tensioned concrete

Associate Engineer (Customer Experience)

(6 months renewable contract)

Working Location : Tanjong Katong

Working Hours : Mon – Fri, 8:30am – 6pm

Responsibilities

• Handle call in from customer and partner on service delivery enquiries
• Handle email and keep customers are updated on the timeline and progress of implementation on the enquires.
• Assist the team to study Post Mortem on problematic provisioning cases to review and improve on the provisioning processes with stakeholder and products.
• To manage customer relationship during the service delivery/ projects through strong governance
• Monitoring customer satisfaction levels through seeking customer for feedback and areas of improvement
• Assist to perform and manage escalated cases for all customer experience issues.
• Any other tasks as assigned by Supervisor.

Requirements:

• Customer Experience in Telecommunications Industry

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

• Responsible for hardware and software installation and maintenance.
• Assist in Microsoft Dynamic Navision ERP system and make Jet Reports.
• Develop and execute new EDI solutions and applications.
• Create and maintain EDI integration using XML.

Requirements:

• Diploma in IT or equivalent
• At least 3 years of hardware and software installation and maintenance experience and Navision Application support in Manufacturing function.
• Good knowledge of web development.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:
•Perform specific delivery support activities for a single customer
•Assist in coordinating development and consolidation of technical and process documentation
•Focus on activities like data analytics and reporting
•Assist with analyzing specific issues with the customer
• Partner with Dell team(s) to provide an outstanding experience to the customer

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•2 to 5 years of related experience
•Good organizational and planning skills to coordinate program deliverables
•Ability to set priorities and delegate
•Excellent analytical and problem-solving skills

Desirable Requirements
•Bachelor’s degree or an advanced degree
•Proven experience in a similar roleHere’s our story; now tell us yours

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Lead and manage daily Service Operations activities.
• Actively coordinate with the Project Coordinator in resolving customer service-related issues to address in a timely manner.
• Timely schedule all service-related jobs and ensure all stakeholders are well informed.
• Establish daily planning, appropriately assign task to service team and track status.