Our Client is a Fortune 500 MNC. For their Energy Business Unit, they are looking for a Customer Service Coordinator.

Customer Service Coordinator

Duties and Responsibilities

Interacting with customers, providing information in answer to inquiries about:

• Services and completion, assistance for 24/7 service and tools rentals/calibration.
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address site services.
• Receiving and processing orders, providing information concerning changes, pricing in service, preparing the pre-invoices upon completions of services based on the quotations and actual time sheets, preparing the shipping documents required for the dispatch of materials to the customer.
• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments, sub-contractors for the resource management as necessary to ensure effective customer service.
• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site services and clearing the payment in time.
• · Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Job Requirement

• 2-5 years’ experience in customer service, administration, coordination, planning and scheduling of projects.
• Good with Business Communication Skills (oral and written)
• Possess good Organizing and Scheduling Skills
• Experienced in Microsoft programs (Word, Excel, PowerPoint)
• Good interpersonal skills

Other Information

Working Hours : 5-Day Week

Working Location : Near Potong Pasir MRT

Bus Service : 8, 61, 64, 65, 66, 90, 125, 151, 154

Please whatsapp 91396248 for a brief discussion / email CV to [email protected].

Thank You.

Angelina Lim (Reg R1101664 / Lic : 97C4989)

Assistant Sales Engineer/Sales Engineer

(Engineering or Semiconductor sales)

$3K to $6K

Woodlands, 5 Days week

Good knowledge or experience in Engineering products, equipment machines or parts or relevant

Fresh or some experience in Engineering or Semiconductor sales)

Good communication skill and able to work as a team to support

Possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, preferably in engineering field.

Some years of working experience in the related field is required for this position.

Full-Time position(s) available.

Key Responsibilities

• Develop close working relationship with customers championing products.

• Identify niche market segments locally, create market awareness, new product positioning and launch, develop and implement effective marketing programs with the timely support to penetrate, expand and accelerate business growth.

• Understand market trends, competitions, local market culture/customer expectations in order to achieve the organizations’ goals.

• Liaise with management and on various matters – develop jointly common marketing goals/strategies, share marketing information, obtain courses information

• Able to communicate well, listen and provide workable solutions to facilitate work, overcome constraints and solve problems.

* Class 3 driving licence (Company might pays car allowance or Company provides car)

Pls email us your detailed resume in ms Word

Acquaint Career Consultants

License No: 00C5601

EA Personnel No : R1101489

Thank you

• Attend working sessions and interact with clients to address technical queries in person as required.
• Communicate and clarify technical questions via email and phone conversations with clients.
• Proficient in interpreting Shop drawings and Single Line Diagrams.
• Possess knowledge of Basic Testing and Commissioning procedures for equipment and cables.
• Capable of preparing Method Statements, Risk Assessment Plans, schedules, and other necessary project documentation.
• Lead and supervise workers to ensure project progress and adhere to site safety standards.
• Develop and create a transition plan.

Requirements:

• Minimum Degree in Electrical or Electronics field.
• Minimum 5 years of experience in relevant field.
• Experience in LTA works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

About Air Liquide Singapore

Headquartered in Paris, France, Air Liquide Singapore Private Limited (ALSg) is the largest and leading industrial gas company in South-east Asia. ALSg employs 750 people recognized for their high level of expertise to provide gases, equipment, services and packaged solutions to support the requirements of the Singapore manufacturing industry. With assets of more than S$1 billion, ALSg operates the largest network of air separation plants and gas production facilities dedicated to serving the different industries in Singapore. Strategically located on more than 20 sites in Singapore, our complete range of gases, which are produced under stringent quality control, are used in a wide variety of applications.

How Will You Be Contributing to Our Success?

• Manage the maintenance systems to achieve performance of all the control systems (DCS, PLC, SCADA, HMI) with the objectives of achieving continual gas supply to the customer, leveraging organizational capabilities in response to business needs of our customers.
• Ensure all the maintenance activities / records are recorded and maintained in CMMS (CIS).
• Prepare a monthly maintenance report.
• Participate in the RCA for all the reliability issues and propose the preventive action plan.
• Adherence to Job Order / Work Permit system and to maintain zero accident by complying to all Safety rules & regulations in accordance with AL IMS and Workplace Safety & Health Act.
• Ensuring that the maintenance program is in place and aligned with the maintenance strategy.
• Ensure that operating manuals and facility SOPs are established according to the IMS program of the subsidiary.
• Responsible for quality and safety audit (E&I part), related SOP & RA.
• Provide operation support to execute and complete the PM/CM/SDM on time.
• Response to address the issues to reduce the down time.
• Identify the critical spare parts and manage.
• Train the operation staff on DCS, PLC and SCADA.

Who Are We Looking For?

• Degree in Electrical/Electronics/Instrumentation/Control Engineering or equivalent.
• Minimum 5 years of working experience in Gas/Chemical industry preferably.
• Minimum 3 years experience in maintenance / service / commissioning Oil and Gas or petrochemical industry DCS systems such as Yokogawa/Siemen/Emerson.
• Working understanding of process equipment and technology used in the facility.
• Working understanding of mandatory regulatory requirements applicable to the operations of the facility.
• Excellent problem solving skills.
• Customer-oriented approach.
• Experience in RCA methodology.

Why Join Us?

Air Liquide strives to offer its employees a total rewards package that contributes to a positive work environment and supports the well-being of all our employees and team members. We are driven by our Environmental Social Governance objectives and regularly review our benefits to ensure that we're offering you a competitive package. At Air Liquide, we listen to our employees' expectations. We create an engaging environment, diverse and inclusive, that allows employees to grow and to thrive.

We offer a comprehensive and competitive remuneration and benefits package including:

• Base salary
• Annual bonus
• Allowances
• Life insurance/Healthcare
• Paid maternity/paternity leave
• Childcare benefits
• Flexi/Wellness benefits
• Learning opportunities
• Mobility opportunities

**We thank you for your interest in Air Liquide. Interested applicants are encouraged to send in a detailed resume, including reasons for leaving for past employment. Please be informed that only shortlisted candidates would be notified.**

Location: Singapore (Hybrid)

*This position is a hybrid role in Singapore and not eligible for relocations. All positions must reside within the country listed within this job description.

Salary: 70,000 -79,767 SGD + 10% annual performance bonus (DOE & Geographic Location)

About the Role:

Applied Value Technologies is seeking Full Stack Developer to assist in the delivery of our mission- and business-critical application services with internal customers. As a Full Stack Developer, you will be responsible for building industry-leading, highly intuitive software products that underpin business functions across our client's migration and access management projects.

Our client is a Fortune 100 technology company, providing platforms that help connect people around the world. One of the core values is to scale the business by putting people first, and the team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About you:

We are looking for someone to:

• Own product architecture and collaborate with product managers, designers, and other engineers to set the technical direction and create software that optimizes for business metrics
• Communicate technology and product strategy effectively to both internal and external stakeholders and leadership
• Build industry leading enterprise systems that are highly available, intuitive, scalable, and secure
• Produce highly reliable and performant code with appropriate monitoring and alerting
• Conduct design and code reviews to ensure scalability, performance and alignment with standards and best practices
• Analyze and improve efficiency, scalability, and stability of various system resources

We want someone who has:

• Strong technical skills
• An obsession with user experience
• A collaborative utility player mentality (a.k.a. low ego)
• Creative problem-solving abilities
• A proactive sense of curiosity

Some stuff you need:

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• 3 to 5 years of hands on PHP, and Python
• 3 to 5 years of hands Python (mandatory), MuleSoft development and React JS experience.
• 3+ years of professional experience working with code bases building micro services, REST APIs, Graph QL required
• MySQL experience
• Professional fluency in English required

Other stuff you should have:

• 3+ years of experience modelling data flows between systems to enable transactional workflows and upstream/downstream integrations preferred

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application support services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited Paid Leave Policy after 90 days
• Up to 100% Employer-paid Medical Benefits for employees and up to 85% coverage for dependents
• 100% Employer-paid Life, STD, and LTD benefits
• CPF Contributions made to all Singapore citizens and permanent residents
• 100% paid parental leave up to 16 weeks
• Up to $1200 Learning & development allowance annually
• Up to $1200 monthly Health & Wellness stipend annually
• Up to $2000 Employee referral program
• Paid holidays annually

• Maintain, calibrate, trobleshooting and correlate Metrology tools.
• Install and qualify new Metrology tools when needed.
• Generate and analyze statistical data for gauge R&R tool matching studies.

Requirements:

• Minimum Degree in Electrical & Electronic Engineering or equivalent.
• Minimum 2 years of working experience in semiconductor industry.
• Knowledge of GR&R, SPC and latest semiconductor industry metrology tool technology.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Company’s Profile

They are one of an established company in Singapore specialising in installation, repair and maintenance of electronics equipment relating to security systems.

Location: Toa Payoh

Working Hours: 5 Days Work Week, 8.30am - 6pm

Remuneration Package: Basic + AWS + VB

Responsibilities:

• Collaborate with the Sales Managers to develop sales strategies, set targets, and create action plans to achieve and exceed sales goals
• Provide support and guidance to the sales team, including training, coaching, and motivation to ensure they meet their targets
• Stay updated on industry trends, market developments, and competitor activities to identify opportunities and threats
• Prepare and deliver compelling sales presentations to potential clients, emphasizing the technical aspects of our products and services
• Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting
• Assist in preparing technical proposals, contracts, and pricing negotiations
• Gather customer feedback and insights to continuously improve company's products and services

Requirements

• At least Diploma in Engineering Fields
• Experience in sales with strong technical knowledge of physical security systems and solutions
• Excellent leadership, interpersonal, and communication skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-ian-fong/

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Responsibilities

• Responsible for the design of mechanical services, preferably competent in the field of air-conditioning and mechanical ventilation (ACMV) system
• Responsible for projects management, planning and the design building systems
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Analyze & selection of systems and evaluate project budgets
• Complete design documents & technical specifications
• Work Coordination with other teams as well as mentor junior staff

Requirements:

• Degree in Mechanical Engineering that accredited by Professional Engineer Board
• Min 1-3 years of relevant working experience
• Familiar with AUTOCAD / BIM (Revit)
• Only Singaporean may apply

THE COMPANY

Our Client is in the heavy machinery industry with a strong presence in APAC and Singapore. They are looking for a Technical Engineer to join their team in Singapore, reporting to the Manager.

THE ROLE
The Technical Engineer is responsible for:

• versee machinery commissioning and handover, including accessory assembly, at customer jobsites.
• Deliver comprehensive application, operation, and basic service training to customer, demonstrating a hands-on approach as necessary.
• Collaborate in sales and marketing efforts, conducting demonstrations to promote key equipment, and provide valuable recommendations to product managers for continuous improvement based on jobsite experiences and customer feedback.

REQUIREMENTS

• Diploma/ bachelor’s degree in engineering (Electrical/ Mechanical/ Mechatronic Engineering) or related field.
• Min 5 years working experience in heavy/ construction machinery, etc.
• Able to travel frequency.

If you are interested to explore this opportunity, you may send your updated CV to me at [email protected]

We thank you for your interest in this position. Due to the anticipated overwhelming responses, we regret that only successfully shortlisted applicants will be contacted.

Piengpit Sangprabpai (Nan)

EA No.: R1985435

Hudson Global Resources (Singapore) Pte Ltd

EA Licence: 18S9265

About us(About SLB)

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Repprts to: Supplier Quality Team Lead

Job Description

The Position holder is responsible for assessing, monitoring and continually improve the quality of parts, products and services delivered by suppliers, and assists in defining and developing quality program status indicators and performance measurements.

Successful Position holders are excellent communicators, proactive, enjoy solving problems, comfortable with multitasking, and work well in teams.

Roles and Responsibilities:

• Participate in Sourcing activities for new part or new supplier, developing and implementing Part and Process Qualification process and in charge of supplier quality evaluation. Ensure First Article Qualification completion.
• ·Manage all aspects of continuous improvement of the quality of parts, products and services delivered by suppliers, including the following:
• Review and analyze supplier quality performance, deviations and returned product reports.
• Investigate and address product non-conformances, working with relevant subject matter experts as needed to ensure corrective and preventive actions address fundamental causes.
• Support development and execution of remedial work plans by suppliers to address quality nonconformances.
• Ensure improvement of the supplier quality engagement programs.
• Conduct supplier quality audit, including planning, execution, reporting results, and remedial work plans. Participate in internal audits.
• Ensure compliance to internal and external management systems.
• Lead and/or participate in Product Quality (PQ) incident report investigations.
• Acquire and analyse data across a spectrum of business environments to facilitate process analysis and improvements. Use metrics, reporting, and process control tools to track, analyse and problem solve.
• Continuously improve knowledge of customer expectations, supplier relations, risk management and improvement, industry standards, business systems, and planning and quality tools.

Qualifications and Experience:

• Bachelor’s Degree in a technical field (Mechanical Engineering, Industrial Engineering, or Electrical Engineering).
• 3 years of industry working experience as quality engineer.
• Experience in quality tools, supplier quality management, and quality management.

Preferred Qualifications and Experience:

• Certified for Quality Engineering.
• Work experience with SAP system.
• Knowledge or work experience in industrial standard and directives such as DNV, ATEX, PED.
• Work experience in heavy machinery technology and manufacturing process.
• Data mining and analysis skills (with Excel, PowerBI, or SharePoint).

Chin Swee Rd (near Chinatown MRT)

6 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$1900 - $2300

Responsibilities:

• Attend to guest room and public area maintenance as reported by Front Office and Housekeeping.
• Carrying out preventive maintenance of all electrical installations and equipment.
• Other tasks and responsibilities includes upkeeping and maintenance of fixtures & fittings, carpentry, painting and plumbing works.

Requirements:

• Possess minimum National Technical Certificate – 3 (NTC 3)
• Able to perform 3 rotating shifts, including weekends and public holidays.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

1. Ensuring that machinery, systems, infrastructure, and equipment run optimally with minimal downtime.
2. Follow the ISO 45001 management system of Occupational Health and Safety.
3. Upkeep the ISO 9001 and 14001 management system documentation.
4. Coordinate and perform routine, preventive maintenance activities on existing system / equipment and respond to any faults.
5. Coordinate with vendors and consultants as necessary to solve equipment problems.
6. Schedule all repairs on equipment ensuring proper testing, calibration, preventive maintenance is performed while ensuring quality standards are met.
7. Performs other related duties as assigned.

Requirements

1. Relevant technical diploma from recognized institutions or polytechnic.
2. One year of experience in manufacturing industry preferred.
3. Proficient with MS Office application.
4. Proactive, independent, resourceful & positive working attitude
5. Team-working skills to liaise and work cooperatively with individuals at all levels
6. Excellent diagnostic and problem-solving skills
7. Able to work under pressure.

Shift Type / Work Hours

• Normal Shift (5 days work week)
• 7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Interested applicants are invited to click “Apply Now” with detailed resume, stating current and expected salary.

Please visit our corporate website for more information on Seiko Epson Corporation

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Post Graduate Diploma in Civil Engineering or equivalent
• Min 5 years relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player and willing to learn and contribute

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Roles and Responsibilities

1. Provide general administrative support to related internal departments
2. Maintain proper filing of records, correspondences and documents
3. Data entry and payroll functions
4. Perform ad-hoc and other administrative duties as assigned by supervisor

Job Requirements

1. Minimum 1 year working experience, and proficient in Microsoft Office
2. Willingness to learn and good time management
3. Organised and detailed who can work independently
4. 5 day work week

1. Greeting Members and guests at the Reception and ensure all guests are signed in by Club members.
2. Attending to Club members/guests’ enquiries on various Club information with reference to Club's Website – walk in/phone/email.
3. Membership administration supports various membership application processes, Sports, Finance, F&B, Property on carpark issue/ changing locker and Marcom on sales of souvenir and stock replenishment request.
4. On rotating workdays for afternoon shift duty: 4pm to 12pm (Mon to Thu), 6pm to 2am (Fri & Sat and Eve of PH)
5. Supporting the Manager and HOD on the adhoc assigned Reception (Member Services Desk)'s administration

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Overall Purpose Of The Job (Brief description of the primary purpose of this position)

The Subject Matter Expert (Systems) or Cloud Solutions Expert reports into the Enterprise Computing organization of IT Shared Services. You will work closely with both the Enterprise Architecture team, End User & Infrastructure engineering teams, and IT operations. You are depended upon for engineering IT Infrastructure solutions and operations in the organization.

As a subject matter expert, you will drive successful engineering of Infrastructure and end-user technologies for business adoption. You must have applied expertise in on-premise, hybrid, or Cloud-based infrastructure and end-user solutions. Assisting the Head of Enterprise Computing, you will be responsible for envisioning and developing the technical solutions that meet Organizational Infrastructure and End User Computing needs, advising on business transformation with the aim of aligning people, processes, and technology while fostering a relationship with our business partners as a trusted advisor. These infrastructure and end-user solutions will then be delivered end-to-end as part of the organization.

The role oversees several key functions within the IT organization that enables the delivery of high-quality services to end-users. You are also required to ensure Service Support and Service Delivery processes are in place to meet business needs based on agreed Service Levels. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT teams to achieve those expectations to a high standard.

B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

Job Profile

· Deliver professional, timely, and effective technical expertise on Systems technologies

· Adopt best practices towards Systems Design and Build and deliver products to our user community operable by IT Shared Services.

· Act as the 3rd level support to IT Shared Services infrastructure operations.

· Provide Systems related service support when escalated by partner teams towards Server incidents within a complex environment and develop a methodical approach to problem-solving.

· Analyze recurring issues through root cause analysis as part of Problem Management

· Implement changes to infrastructure in accordance with Organizational change management process.

· Develop and maintain the Systems Standards in Organization.

Required Competencies:

· Suitable candidate would have relevant experience in design, build and support of users or customers globally on a 24x7x365 basis.

· Excellent customer focus, must have demonstrated customer service skills and the ability to interact with our global community in a professional and mature manner.

· Effective communicator at all levels of the organization and externally with customers or third parties

· Proven track record in keeping abreast with technological advancement in related fields.

· Able to manage multiple escalations with effective follow-up/follow-through

· Demonstrate proactivity to undertake tasks, while taking ownership to execute them to completion.

· Display strong analytical mindset when it comes to problem-solving, and tenacity to pursue solutions.

· Must be a team player and able to work with and through others.

· Ability to influence others and move toward a common vision or goal.

· Excellent knowledge of Cloud Technologies like VMWare, Hyper-V, AWS, or Azure

· Excellent knowledge of Microsoft’s Active Directory, Microsoft Exchange, and Windows Operating System.

· Excellent knowledge of Citrix Technologies including application publishing and VDI.

· Working knowledge of system management tools like SolarWinds, SCCM and SCOM, or other industry-standard monitoring systems

· Strong knowledge of storage, storage virtualization, and storage network technologies

C. Job Profile

Knowledge and Skills

· The candidates are currently working on a cloud platform, and we are looking for pure system/Wintel guys, so we would suggest requesting a pure wintel profile with 8-10 years of experience from the vendor.

· Industry Technical Certifications is essential: Cloud, VMWare, Microsoft

· Well versed in Azure and/or AWS, VMware vSphere/ESX, Citrix Xenapp, Storage Systems (EMC)

· Experienced in Microsoft Windows environment, MS Exchange, MS Active Directory (AD), and Group Policy (GPO)

· Experience in Microsoft System Centre Configuration Manager (SCCM) and Systems Centre Operations Manager (SCOM)

· Hands on experience in Wintel

· Knowledge of Health & Security Industry IT Operations would be a strong benefit.

Personal attributes

· Demonstrate expertise in Systems (Cloud and Microsoft) subject matters

· Extremely motivated problem solver, able to react quickly to resolve issues.

· Clinical and attentive to detail

· Experience producing business-relevant materials and technical-oriented writing is mandatory.

· Excellent communications and presentation skills

· Must be able to perform under pressure

· Must be able to persuade and influence others

· Good relationship builder with strong diplomacy skills

· Must aspire to a culture of service excellence

· Able to challenge the norm when necessary

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Collaborate with cross-functional teams to establish and enhance protocols, ensuring optimal cleaning efficiency and validation outcomes.
• Perform risk assessments and gap analyses related to CIP processes and equipment.
• Provide technical support to manufacturing teams, addressing CIP-related challenges and optimizing cleaning procedures.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in cleaning validation, specifically with a focus on CIP, within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines, related to CIP processes.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Customer Service Officer

Working Day : 5 days work week (4 weekday, 1 weekend)

Working Timing: Afternoon shift @1.30pm - 9pm / 12pm -8pm (Based on schedule )

Salary : $2500 - $3200

Working Location: United Square / Parkway Parade (Rotating Outlet)

Job Responsibilities:

• Attending to course enquiries

• Following up with customers and liaising with teachers on course bookings and scheduling; course coordination

• Updating students’ records and data base

• Processing enrolments, changes and terminations of students

• Tracking students’ monthly payments

• Issuance of payment reminders on outstanding payments

• Providing sales support

• Assisting in events organized by the Conservatory

• Any other duties as assigned by the management

Job Requirements:

• At least 1 year of relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

· Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner.

· Accurate case logging into the Customer Relationship Management system.

· Follow-up on all outstanding/existing cases.

· Liaise with Business Unit Stakeholders and Overseas Partners to rectify service-related issues with effective solutions to achieve maximum customer satisfaction.

· Reports to the Customer Service Supervisor/Team Leader.

· Any other ad-hoc duties as assigned by your Customer Service Supervisor/Team Leader.

Requirement:

· GCE 'O' level

· 1 year Customer Service experience in call center (Inbound calls)/ Customer Service related industry is preferred

· Active listener and possesses problem-solving skills

· Fast learner, good team player in a fast-paced environment

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)