Responsibilities:

• Full Set of Accounts: Perform end-to-end accounting processes, ensuring compliance with local and group accounting standards.
• Internal Controls: Implement and monitor financial and operational policies and procedures.
• Financial Reporting: Prepare timely and accurate financial and management reports.
• Tax Compliance: Coordinate tax return submissions and work with external consultants.
• Financial Oversight: Review monthly and quarterly financial data, ensuring accuracy and transparency.
• Team Management: Lead and manage the Finance Team, ensuring smooth operations and timely deliverables.
• Budgeting and Forecasting: Collaborate with department heads to prepare and review financial budgets and forecasts.
• Inter-Company Agreements: Monitor accounts payables and receivables related to inter-company transactions.
• Strategic Partnership: Work closely with department heads to align revenue strategies and budgeting.
• Process Improvement: Identify and implement process efficiencies within finance operations.
• Credit Control: Oversee credit control processes and collaborate with the credit control manager to achieve collection targets.
• Staff Development: Foster growth, alignment, and training for team members.
• Succession Planning: Develop and coach team members for future leadership roles.
• Project Participation: Contribute to new projects, digitization efforts, and service enhancements.
• Quality Focus: Set and monitor departmental quality objectives, ensuring a customer-centric approach.

Requirement

• Min. Bachelor’s degree in Finance, Accounting, or related field
• Professional certification (e.g., CPA, ACCA) preferred.
• Minimum 8 years of relevant experience, including team management.
• Chartered Accountant/ Certified Public Accountant would be an advantage
• In-depth understanding of SFRS(I) requirements and familiarity with financial and management reporting. Experience with SGX-listed companies is a significant advantage.
• Proficient in establishing and maintaining robust internal controls.

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl

➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are looking for a dynamic individual to conceptualise, plan and execute marketing campaigns, advertising, and promotional strategies for Paragon.

Responsibilities:

• Enhance customer experience through mall wide promotions and campaigns to drive shoppers’ and tourist traffic, and increase tenant sales
• Plan and execute all A&P campaigns, events and other related promotional activities for the mall, and ensure effective communication and publicity of the initiatives
• Liaise with creative & media agencies, contractors, vendors and event companies to ensure the successful running of projects and events
• Good grasp of digital/ social media marketing; identifying trends, insights, optimise spend and maintain good social media presence.
• Liaise with tenants on promotions/events and provide A&P assistance.
• Analyse and evaluate the effectiveness of marketing campaigns
• Management of causal leasing spaces to ensure a healthy take up rate and achieve the yearly KPIs
• Oversee and train concierge staff to ensure smooth daily operation
• Track and manage marketing budget and achieve KPI targets.

Requirements:

• Degree in Marketing or Mass Communication or related discipline
• Minimum 3 to 5 years of relevant experience in A&P in a retail environment
• Experience in shopping malls, social media platforms and digital marketing preferred
• Strong interpersonal and communication skills
• Creative, resourceful, meticulous, and able to multi-task
• Able to adapt to a fast-working environment

Responsibilities

• Identify, design, architect and provide information technical solutions for customers in support of implementation.
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Drive and maintain conceptual integrity of the solution design that addresses client’s business objectives and needs in order to create differentiated value propositions
• Constantly explore new solutions and technologies, integrate learning and recommendations into the development process
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Requirements:

• Professional Experience between 5 - 7+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Problem Solving. Ability to solve customer problems through cloud technologies
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

Technical

• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include
• Pre-Payroll activities including, input and update employee details and manage government claims
• Payroll activities including, process payroll, process CPF, and manage payroll payments
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries
• Regular review on compliance to statutory requirements
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.
• Cover colleagues handling other companies’ payroll processing

Requirements

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Prior exposure to Payroll processes and software in healthcare setting would be an advantage
• Hands on SAP HRIS system preferred.
• Proficiency in Microsoft applications
• Strong leadership skills with ability to manage team members
• Good time management and organizational skills, as well as a customer-oriented mindset
• Strong inter-personal and communication skills and adept at working with multiple groups of stakeholders simultaneously
• Able to deliver results in fast paced environment, and provide timely updates and reports to senior management

Interested and qualified candidates, please email your resume to [email protected]

Denyse Nicole Tan Shuqin

R1333503

EA License: 99C4599

Recruit Express Pte Ltd

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

The Senior / Sales Manager – Corporate is a crucial role to ensure that the experience of the client is not merely satisfactory but exceeds their expectations and those of the attendees. This proactive sales role will be the face of the hotel’s unique venue options such as Publico Ristorante, The Penthouse, Quayside Lounge, The Residence, where InterContinental Singapore Robertson Quay is trying to come in as a differentiator as against the current contenders/competitors.

Financial Returns

• Implementing venue hire strategy
• Proactively sell the hotel’s event venues and hunt for corporate via active solicitation through sales calls, site inspections and client networking events
• Achieving and exceeding financial targets under the guidance of the Director of Sales
• Monitor competitor activities and assists in marketing intelligence
• Interfaces with operations on a timely basis.

Guest Experience

• Should be well versant in defining experiential ‘Out of the Box’ experiences so that the guests can be introduced to customized experiences within an array of event venues and spaces within the hotel.
• Be the overall custodian & driver of event sales and
• Develop key relationships with key event and meeting planners
• Interact with guests to obtain feedback on product quality and service levels.
• Respond to and handle guest problems and complaints and strive to improve service performance.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

People

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.

Responsible Business

• Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.
• Perform other duties as assigned.

What we need from you

Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Understanding of microeconomics as it applies to hotel business.
• Strong computer skills are required. Delphi Sales & Catering experience preferred.
• Strong reading and writing abilities are required.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Ability to travel to attend workshops, specialized training and or certifications.
• May be required to work nights, weekends, and/or holidays.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Company Description

About Ksisters:

Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description:

An exciting journey awaits as we open our flagship store in SG!

We seek a dedicated & conscientious Store Manager, a character that is responsible, diligent and self-motivated. The Store Manager is responsible for overseeing the daily operations of the retail store. This includes ensuring high levels of customer satisfaction, managing staff, optimising sales and maintaining inventory levels. The Store Manager is also responsible for implementing company policies & procedures, achieving sales targets, and ensuring a positive work environment.

Primary Responsibilities:

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Identify & handle customer enquiries & feedback promptly
• Recommend creative ideas to build / develop strong regular clientele

Operations

• Oversee daily store operations & supervise a team of retail associates
• Ensure store presentation is consistent with brand image
• Ensure retail associates are well-groomed & presentable at all times during working hours
• Manage store inventory & promptly alert management of concerning stock levels
• Manage shift schedules & duty rosters

Sales

• Able to manage, drive & achieve KPI(s)
• Analyse monthly sales results to management for performance evaluation & suggest action plans
• Coordinate & execute sales plans, marketing events & promotion programs with the team

Leadership

• Drive positive team culture to ensure a healthy work environment
• Train, motivate & support retail associates to uphold company values & standards
• Monitor, coach & assist management in onboarding of new staff
• Act as a key liaison between warehouse & retail store, collaborating closely with management to ensure smooth & effective operation

Other duties

• Perform yearly appraisals for team members
• Perform any other duties that may be assigned from time to time

Requirements:

• 3-5 years of experience in retail as a retail manager (Beauty retail is a plus!)
• Passionate about the retail industry & has strong leadership abilities
• Must be a good team player, self motivated, open-minded & proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving & planning skills
• Proficient computer skills (Knowledge of e-commerce is a plus)
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email ([email protected]) and include the following:

• Resume
• A short write-up of why you feel that you are the right fit for the role
  

Benefits:

• Medical & Dental benefits
• Meal allowance
• Performance Bonus
• Staff discounts

Roles & Responsibilities:

• Manage and plan the well-being management of key stakeholder
• Provide individualized patient-focused care, including regular glucose and blood pressure checks, lifestyle and dietary management
• Provide medical and physical care to key stakeholder whilst on travels

Requirements:

• Possess Degree or Diploma in Nursing
• At least 10 years of proven nursing experience.
• Having experience as a Paramedic would be a plus.
• Have medical knowledge especially about emergency and cardiology, ICU or HDU.
• Demonstrate competency in nursing core and special skills.
• Possess a caring and positive attitude.
• Possess at least a Diploma/Degree in Nursing
• Willing to travel

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Propose and implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires on a cost-effective manner.
• Manage and execute the end-to-end recruitment process.
• Responsible for annual manpower projections, budget preparation and submission and utilisation.
• Manage the manpower reporting analysis.
• Deliver human resource operations to meet the service standards.
• Provide performance management guidance to the Leads and the line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by Leads and line managers.
• Any other duties which may be assigned from time to time.

Requirements

• Minimally Degree in any discipline
• At least 8 years of relevant HR working experience. HR Experience in Healthcare sector, while not a pre-requisite, will be an added advantage.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

C&B Manager

• Developing and implementing compensation and benefits programs, policies and procedures, align with company’s overall strategy and objectives
• Conducting market research and analysis periodically to ensure that the compensation and benefits programs are competitive and attractive to existing and potential employees and to ensure competitiveness and compliance with legal requirements.
• Managing employee benefits programs: C&B Managers oversee the design, implementation, and administration of employee benefits such as health insurance, retirement plans, and wellness programs.
• Developing and maintaining job evaluation systems: C&B Managers establish frameworks to evaluate job roles, determine appropriate salary ranges, and ensure internal equity.
• Handling compensation-related issues: C&B Managers handle employee grievances related to compensation, conduct salary negotiations, and resolve dispute
• Supporting annual/ad-hoc salary & benchmarking, allowances and benefit review for multiple entities, including computation of increments and bonuses for different groups of staff and coordinate with the payroll personnel to ensure accurate and timely payments.
• Supporting the team lead in overseeing the administration of employee group insurance schemes and benefits and works with broker / consultant to follow up on insurance renewal matters.
• Provide guidance and support to various stakeholders on all compensation and benefits related matters.
• Communicating with employees: They educate employees about compensation and benefits programs, address inquiries, and provide guidance on policies and procedures.

Requirements

• Minimally Degree in any discipline
• Minimally 8 years of experience in a similar capacity is preferred

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

Company Description

About Ksisters:

Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description:

An exciting journey awaits as we open our flagship store in SG!

We seek a dedicated & conscientious Assistant Store Manager, a character that is responsible, diligent and self-motivated. The Assistant Store manager is responsible for assisting the Store Manager in overseeing the daily operations of the store. This includes ensuring high levels of customer satisfaction, managing staff, optimising sales and maintaining inventory levels. The Assistant Store Manager is also responsible for implementing company policies & procedures, achieving sales targets, and ensuring a positive work environment. When the need arises, the Assistant Store Manager should be able to step up and manage the team and the store in the absence of the Store Manager.

Primary Responsibilities:

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Identify & handle customer enquiries & feedback promptly
• Recommend creative ideas to build / develop strong regular clientele

Community / VIP customers

• Fostering a deep sense of belonging in our Ksisters' community
• Manages offline community building with cross-functional teams

Operations

• Oversee daily store operations & assist in supervising a team of retail associates
• Ensure store presentation is consistent with brand image
• Ensure retail associates are well-groomed & presentable at all times during working hours
• Manage store inventory & promptly alert management of concerning stock levels

Sales

• Able to manage, drive & achieve KPI(s)
• Analyse monthly sales results to management for performance evaluation & suggest action plans
• Coordinate & execute sales plans, marketing events & promotion programs with the team

Leadership

• Train, motivate & support retail associates to uphold company values & standards
• Monitor, coach & assist management in onboarding of new staff
  

Other duties

• Perform yearly appraisals for team members
  Perform any other duties that may be assigned from time to time
  

Requirements:

• 3-5 years of experience in retail as a retail manager (Beauty retail is a plus!)
• Passionate about the retail industry & has strong leadership abilities
• Must be a good team player, self motivated, open-minded & proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving & planning skills
• Proficient computer skills (Knowledge of e-commerce is a plus)
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email ([email protected]) and include the following:

• Resume
• A short write-up of why you feel that you are the right fit for the role

Benefits:

• Medical & Dental benefits
• Meal allowance
• Performance Bonus
• Staff discounts

70% Recrutitment , 30% BP

Job Description:

• Support clinicians in HR functions: recruitment, payroll, performance management, budgeting.
• Collaborate with the Singapore Medical Council on certification and evaluation.
• Enhance HR processes and manage projects.

Requirement

• Bachelor’s degree in Human Resource Management (preferred).
• 3-5 years of relevant HR experience, ideally in healthcare.
• Experience in recruitment required.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

70% Recrutitment , 30% BP

Job Description:

• Support clinicians in HR functions: recruitment, payroll, performance management, budgeting.
• Collaborate with the Singapore Medical Council on certification and evaluation.
• Enhance HR processes and manage projects.

Requirement

• Bachelor’s degree in Human Resource Management (preferred).
• 3-5 years of relevant HR experience, ideally in healthcare.
• Experience in recruitment required.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements.
• Perform troubleshooting/ faut diagnosis/ failure analysis to determine cause of failure for equipment.
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence.
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities.
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes.
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs.
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management.

Requirements:

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Proficiency in Excel, Words and Powerpoint
• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

AVM Capital is a leading boutique hedge fund management firm in Singapore. We are committed to delivering exceptional returns for our investors through disciplined trading and investment strategies. As we continue to grow, we are looking to hire an experienced portfolio manager to contribute towards the fund’s returns.

Principal Responsibilities

Work with CIO to develop, implement and execute investment strategies.

Monitor and manage live portfolio performance and risk, and making necessary adjustments to optimize returns and ensure portfolio operates within defined risk limits.

Research on new investment ideas, building investment thesis or models individually and with the team.

Qualifications/Skills Required

Bachelor's or Master's degree in Finance, Economics, Mathematics, Computer Science, or a related field

Experience and a proven track record in trading, preferably from the buy-side

Good communication skills

Job Position: Senior Manager, Secretariat Office

Reports to: Honorary Secretary, SAC EXCO

Term: Permanent

Leadership Role

As the Senior Manager, you will be responsible for the day-to-day management of the Secretariat Office, ensuring operational excellence and alignment with the Association's mission and strategic objectives. Reporting to the Honorary Secretary, you will oversee various administrative, operational, and governance functions, facilitating smooth governance processes, membership engagement, corporate communications, and HR activities. Your leadership will contribute significantly to the efficiency, transparency, and growth of the Association.

Responsibilities

1. Secretariat Administration and Governance Support

As your key stakeholder, you will provide support to the EXCO to ensure the Association’s compliance with statutory and regulatory requirements, overseeing the preparation and coordination of EXCO meetings such as the creation of agendas, meeting minutes, annual filings and reports.

2. Finance

Providing oversight to the financial process and timelines, you will support EXCO and specifically the Treasurer in coordinating the annual budgeting process, including monitoring budget allocations for informed decision-making.

3. Special Projects, Event Planning and Coordination

You will lead special projects to review and improve processes, operational efficiency, and SOPs, ensuring alignment with industry best practices (ISO and Service Quality Awards). You will oversee the planning and execution of key association events (conferences, symposiums, workshops and seminars) to maximise member participation and foster community engagement. You will work closely with the programme executive on promotional activities vendor management, venue bookings, and speaker coordination to ensure smooth and successful events.

4. Membership and Stakeholder Engagement

Providing oversight and ensuring compliance, you will work with the Assistant Manager to ensure the membership database is accurate and ensure membership records, renewals, and member benefits are executed in a timely manner. You will also develop and implement strategies to engage members, increase participation in Association activities, and address member concerns.

5. Corporate Communications and Digital Strategy

You will lead corporate communications, including newsletters, reports, and social media, to promote transparency, member engagement, and visibility. You will develop digital strategies to enhance branding and reputation across platforms, ensuring alignment with the Association’s mission internally and externally.

6. Human Resources

You will manage a staff team, overseeing recruitment, staff development and performance

management. You will ensure the Secretariat Office functions effectively, with clear roles and responsibilities, and a focus on professional development and retention.

Job Requirements

• Bachelor’s degree in business administration or equivalent.
• Managerial experience, including reporting to senior directors.
• Able to manage budgets and report KPIs to senior management.
• Experience in project management and stakeholder engagement within a membership-based organisation (preferably in the non-profit or social service sector).
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and familiar with digital tools such as Canva, social media platforms, and basic website editing.
• Able to lead and manage staff, foster teamwork, and work effectively under pressure.
• Willing to work flexible hours, including evenings and Saturdays, as needed.

Job Application Guidelines

• Due to the nature of this role, only Singaporeans and Permanent Residents will be considered.
• Kindly include your photo and salary expectations in your application.
• The expected salary range for this position is SGD 4,500 to SGD 6,000 per month, depending on experience and qualifications.
• Please send your application to: [email protected]

voco Orchard Singapore provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate Night Manager to be part of this exciting rebranding project. As Night Manager, you will oversee the hotel operations for the night shift to ensure guest service standards are met and that hotel assets are secured and protected.

People

• Monitor performance of employees scheduled during shift and recommend and/or initiate disciplinary actions in accordance with company rules and policies. Report serious issues to respective management for follow-up.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Regulatory agencies, law enforcement or local government authorities – regarding safety and compliance matters
• Other contacts as needed (Professional organizations, community groups, local media)

Financial

• Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.

Guest Experience

• Resolve all guest complaints in a prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction and repeat business.
• Oversee the front desk and night audit functions in accordance with established procedures;
• Ensure guests receive prompt, professional attention and are greeted upon arrival, and that the audit function and reports are completed on time.
• Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution

Responsible Business

• Assist in educating employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Manage night operations of the hotel.
• Conduct periodic walk-through of each department. Tour public areas and grounds to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies.
• Coordinate employee and guest evacuation/notification in the event of an emergency.
• Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies.
• Document and record all incidents involving guests or employees, or other relevant events, on the appropriate reports, e.g., Manager on Duty Report. Report any injuries to Loss Prevention in accordance with policies and procedures.
• May serve as “manager on duty” as required.
• Perform other duties as assigned.

What we need from you

• Diploma in Hotel Management or equivalent.
• You should have 2 to 3 years working experience in similar role within the hotel industry.
• Proficiency in Excel, Word, PowerPoint will be required.
• Must speak fluent English
• Able to perform permanent night shift
• IHG hotel experience coupled with proficiency in Opera Property Management System will be an added advantage

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.