Overview:

HER Wellness Club launched this year as Singapore’s first women’s health and wellness members club, combining Pilates, nutrition and mental wellness in one beautiful space. Our goal is to help women to be Healthy, Empowered and Resilient so they can thrive in every phase of their life.

As the Studio Manager for HER Wellness Club, you will be responsible for ensuring smooth operations and an enjoyable experience of our members in their various club activities. You will be managing administration for members and premise operations, as well as facilitating club events and activities.

This role requires a customer-oriented, resourceful and efficient individual with a passion for women's wellness and attention to detail. You will need to be comfortable with digital software as we use an online system for managing our members and booking classes.

Responsibilities:

Membership Management:

• You will be the first and main point of contact for all prospective and current clients and would have to manage all aspects of membership from enquiries and registration to class bookings and renewals with initiative and promptness
• Work with the Director to attract and retain members, ensuring growth and sustainability of the club.
• To present regular updates as defined by the Director on areas such as sales, member needs & feedback, class/event attendance, new enquiries etc…
• On-board and engage with members to understand their wants and needs in order to provide personalised support in their wellness journey

Club Operations:

• Responsible for day-to-day club operations including administrative and housekeeping duties, premise maintenance, ordering of stocks, cleanliness, safety protocols, etc.
• Communicate internally with private kitchen chef, instructors, and other team members to ensure daily optimal provision of services and member satisfaction
• Coordinate with external vendors and service providers to ensure smooth functioning and maintenance of club amenities.
• Create SOPs for different aspects of club operations including but not limited to opening/closing, events preparation, classes and more

Program Curation and Execution:

• Work with the Director to plan and execute Pilates class schedules based on optimising space, member needs and instructor availability
• Work with the Director to curate and execute a diverse wellness program of workshops, events and activities aligned with members’ interests and club values
• Manage all administrative and logistical tasks to successfully execute classes, workshops, events and activities, including but not limited to coordinating wellness experts and professionals, event set-up, issuing invoices, etc.

Marketing support:

• Administratively support Director in cultivating relationships with potential partners through arranging meetings and following up on discussions
• Following-up on potential business development leads that could help in the acquisition of new members

Requirements:

• At least 3-5 years working experience in administration, customer service and operations, especially for premium services, spaces or events
• Strong sense of initiative and responsibility, efficient, practical, with an attention for detail, good organisational skills, plus a good team player
• Warm and personable with good communication (speaking and writing) skills in both English and Mandarin
• Ability to work flexible hours, including evenings and weekends, as required for events (around 3-4 times a month)
• Preferred: Experience in studio management and/or the wellness/fitness industry preferred
• Preferred: Marketing experience
• Preferred: Passion for women's health and wellness

Join us in empowering women to prioritize their well-being and lead fulfilling lives at HER Wellness Club. Apply now to be part of our dedicated team!

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepare work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

The Job:

• Responsible for planning and executing on-site and off-site marketing executions designed to increase awareness & engagement for payment products and services
• Work with design teams and various marketing channel partners to develop marketing creatives
• Build placements using merchandizing tools, ensure timely execution of campaigns
  Engage with cross-functional teams for implementation of project/program requirements and troubleshooting

The Requirements:

• Minimum Degree with E commerce working experience
• 2-3 years of prior experience
  Ability to work in ambiguous situations and with multiple stakeholders

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Job Description & Requirements

Job Description:

· Lead and execute strategic campaigns and oversee tactical activities such as in-person events,email marketing, and digital campaigns.

· Coordinate with internal and external stakeholders to manage projects, ensuring smoothlogistics and timely milestone achievements.

· Monitor and track campaign progress using various marketing metrics, providing comprehensive post-event evaluation, reporting, and analysis.

· Collaborate closely with sales teams to identify and leverage opportunities that enhance leadgeneration activities.

· Designing posters, creating videos, employer branding, decorating the office for seasonalfestivities and engaging in team-building activities specifically related to marketing.

· Developing and managing marketing strategies and budgets.

· Conduct thorough market research and analysis to evaluate trends, enhance brandingawareness, and stay ahead of competition ventures.

Requirement

· Bachelor’s degree in marketing or Computer Science or relevant discipline.

· At least 5 years of proven experience in a marketing role, preferably in the IT industry.

· Experience in B2B event management or content creation is advantageous.

· Proficiency in MS Office and marketing-related software/tools such as HubSpot, Canva, Adobe Photoshop, and Adobe Illustrator

· Demonstrated ability to work independently while also thriving in a dynamic team environment.

· Strong written and verbal communication skills, with a proactive and can-do attitude.

· Exceptional multitasking abilities, comfortable managing multiple stakeholders

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W

Position summary statement:

The Assistance Engineering Manager responsible for overseeing and executions of the overall operational efficiency and other appropriate ACMV, Mechanical and Electrical (M&E) Plant equipment operations and Maintenance operations inclusive of CAPEX expenditures and Asset Enhancement Initiatives (AEI) projects.

Primary Responsibilities:

• Plan and monitor Serviced Suites Preventive Maintenance program (PPM) program is diligently executed.
• Manage all Third Party Term Contractors contracts maintenance schedule are executed and scope of works, term and conditions as specified and agreed in the Service contracts.
• Monitors and controls expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and financial.
• Ensure Capital expenditures projects are executed timely as planned.
• Manage the daily activities of the department. Plan and organize work communicate goals, and schedule employees to ensure proper coverage.
• Analyze monthly Engineering activities to improve operating standard and minimize downtime.
• Initiate corrective and periodic maintenance to site specific requirement.
• Formulate Training blueprint to ensure all staff is properly trained and have tools and equipment needed to effectively carry out their respective job duties.
• Promote teamwork and quality service through daily communication and coordination with other departments. May assist with other duties as assigned and may serve as “manager on duty” as required.
• Maintain and repair the interior and exterior of buildings, plants and equipment, Suites rooms and contents.
• Establish and maintain procedures to:
  • Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, television etc.
  • Replenish supplies and inventory in a timely and efficient manner
  • To minimize wastage
• Assisting the Risk management requirements necessary to ensure that the Serviced Suites, employees and guests are protected against any emergency crisis outlined in the Risk Management Manual.
• Ensure the implementation of Energy/Water conservation measure and initiative to achieve agreed target reduction.

Requirement:

- At least 5 to 8 years of relevant work experience, with at least 3 years in the hospitality industry in a managerial position

- Degree in a related field/ or at least a Technical Diploma

Do you thrive on exceeding goals? Are you passionate about building a successful sales career? If so, we want to hear from you! We're looking for a driven Business Development Manager to join our team.

Founded in 2019, Octomate is a powerful cloud-based workforce management software for enterprises, built on blockchain for maximum security and scalability. The breakout star in its suite of offerings is the ability to power instant payments - of salary, reimbursements of claims, or even rewards.

Octomate, is a division of HRnet Technologies Pte Ltd part of HRnetGroup – a listed company on the SGX – which is headquartered in Singapore and founded in 1992. HRnetGroup started as a four-man team. Today, with over 900 consultants across 17 Asian cities with 14 brands, we are the largest Asia-based recruitment agency in Asia Pacific (excluding Japan).

Our success is attributed to what we put into our work – an equal mix of Purpose and Passion – which forms the basis of how we operate. We ensure that only the best solutions are provided.

What we do

Work often takes you out of the office - so shouldn't your work transactions be able to go with you?

Recently awarded the Top 10 Singapore Startups 2023, Octomate is a one-stop workforce management fintech that enables workers to process leave, claims, time sheets and get paid instantly on the go. It serves world-class brand names from different industries from logistics, FMCGs, oil and gas to staffing and manufacturing.

Responsibilities:

• Identifying, connecting, and engaging with potential customers in mid-market segments
• Develop and execute sales strategy for effective penetration of the Southeast Asian market. Proactively generate leads and maintain a robust sales pipeline through strategic networking.
• Actively pursuing new business opportunities and building relationships with key decision-makers.
• Develop a deep understanding of our workforce management fintech solution to tailor it to each client's specific needs.
• Closing sales deals, exceeding monthly and quarterly targets, and negotiating terms effectively.
• Stay ahead of the curve by keeping up-to-date on industry trends, competitor activity, and market developments to refine your sales approach.
• Maintain meticulous records of sales activities, leads, and opportunities. Deliver insightful reports and forecasts to guide sales strategies.

Ideal Candidate:

• Possess a Bachelor's Degree in Business Administration or a relevant field.
• Minimum 3 years of experience in B2B Sales within SaaS / IT services companies / HR Software Systems is compulsory.
• Completed end-to-end full cycle project from lead generation to closures.
• Demonstrate a history of exceeding sales goals and achieving outstanding results.
• Think strategically and solve problems with resourcefulness.
• Possess a deep understanding of SaaS solutions and a proven track record of success in selling them.
• Be highly goal-oriented and thrive in a fast-paced environment.

Fuel your growth in a high-flying B2B SaaS startup:

• Join our dynamic team and be part of a company on the rise.
• Opportunity to drive enterprise sales within the mid-market segment.
• Enjoy exceptional opportunities for career progression in a rapidly expanding company.

Responsibilities:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Min 3 years in F&B, min 2 years in management experience,
• Degree in Hospitality Management
• Leadership / People management
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

About Us:

We are a traditional high-end omakase restaurant, offering an intimate and exclusive dining experience, serving only 8 guests a night. Our renowned chef creates bespoke menus each evening, showcasing the finest ingredients and culinary artistry. We seek a dedicated and versatile Restaurant Manager to support our chef and ensure our guests have an unforgettable experience.

Job Description:

As the Restaurant Manager, you will play a crucial role in delivering a seamless and exceptional dining experience. You will work closely with our chef, and handle a variety of tasks, including guest interaction, operational management, and hands-on assistance in the kitchen. Your roles include the following:

• To greet and welcome guests, ensuring they feel valued and attended to throughout their dining experience
• To manage reservations and seating arrangements to ensure a smooth flow of service
• To address guest inquiries and special requests, ensuring guest’s needs are satisfied
• To assist the chef with meal preparation and presentation as needed
• To maintain cleanliness and order in the kitchen, dining area, and general spaces
• To wash dishes and kitchen utensils, ensuring adherence to hygiene standards
• To coordinate with suppliers to manage inventory, ensuring the availability of seasonal ingredients and supplies
• To handle financial transactions, manage budgets, and implement cost-control measures.
• To uphold the highest standards of food quality, presentation, and service
• To ensure compliance with health and safety regulations.
• To build lasting relationships with guests through excellent communication and interpersonal skills.

Requirements:

• Preferred with 2 years of experience in the Food and Beverage industry
• Candidate with experience in a high-end restaurant or hospitality setting, preferably with knowledge of Japanese cuisine and Japanese language will have an added advantage
• English and Mandarin language proficiency to attend to English and Mandarin-speaking guests’ needs and complaints promptly and politely
• Strong interpersonal and communication skills, with a focus on delivering exceptional guest service.
• Ability to work collaboratively with a chef and manage the unique demands of a premium, intimate dining environment.
• Excellent organizational and multitasking abilities.
• Physical stamina and willingness to perform hands-on tasks, including dishwashing and assisting in meal preparation.

Job Description:

1. Bartending Excellence: Lead by example in providing exceptional bartending service, including crafting high-quality cocktails, recommending beverages, and ensuring prompt and friendly service to guests.
2. Team Leadership: Supervise and train bar staff, including bartenders, barbacks, and beverage servers. Set performance expectations, provide ongoing feedback, and facilitate professional development opportunities for team members.
3. Menu Development: Collaborate with the Bar Manager and culinary team to develop creative and innovative beverage menus that align with the restaurant's concept and appeal to guests. Stay informed about industry trends and incorporate new ingredients, techniques, and flavors into the beverage program.
4. Inventory Management: Manage bar inventory, including ordering supplies, conducting regular stock counts, and monitoring product usage to minimize waste and optimize profitability. Ensure accurate record-keeping of inventory levels and costs.
5. Customer Service: Foster a welcoming and hospitable atmosphere at the bar, greeting guests warmly, and ensuring their needs are met promptly and courteously. Address any customer concerns or complaints effectively to ensure a positive dining experience.
6. Quality Control: Maintain high standards of beverage quality, presentation, and consistency. Train staff on proper techniques for preparing and serving beverages, including garnishing and glassware presentation.
7. Compliance: Ensure compliance with all applicable health, safety, and alcohol service regulations. Maintain up-to-date knowledge of local liquor laws and ensure that all staff members adhere to responsible alcohol service practices.
8. Sales and Promotion: Actively promote beverage sales through suggestive selling techniques, seasonal promotions, and special events. Monitor sales trends and adjust inventory levels and pricing strategies to maximize revenue.
9. Bar Maintenance: Oversee the cleanliness and organization of the bar area, including bar equipment, storage areas, and workstations. Coordinate maintenance and repairs as needed to ensure a safe and sanitary environment for staff and guests.
10. Financial Management: Assist in budget planning and cost control measures to achieve financial targets. Monitor bar expenses, analyze financial reports, and identify opportunities for cost savings and revenue enhancement.

Monitor bar opening and closing duties and completed daily to standard by bartenders.

Requirements:

• Up to 3-4 years experience in bartending, min 1 year supervisory
• Excellent interpersonal skills and ability to build relationships (internal and external)
• Strong attention to details
• Excellent customer service
• Organised and reliable
• Ability to work and maximize relationships within a diverse team
• Computer literacy
• Preferable a relevant College degree in Business or Hospitality Management
• Ability to communicate in Filipino is a plus (but not required)

We are looking for a dynamic and creative individual to join our HR Business Partner team. As a HR Business Partner, you will work closely with the line departments in their transformation journey to achieve their objectives. You will also be part of the team to strategise and execute the tactical plans of NEA’s Strategic Workforce Plan, which include organisation design to build a competent and resilient workforce that is aligned to the organisational directions and the external reality. You will be responsible for the following:

• Plan, manage and co-ordinate all the HR functions so as to ensure that they are carried out effectively and efficiently

• Deliver HR solutions and strategies, such as organisation design, that are aligned to achieve the strategic objectives of the line departments

• Partner the HR policy teams to develop, implement and evaluate HR policies

• Recruit talents via engagement, attraction and outreach, including the coordination/support of interviews and postings

• Compile and analyse manpower statistics for reporting and surveys

• Attend to HR related requests or queries from external and internal stakeholders

• Handle procurement paperwork for HR services and projects

• Review and streamline work processes

• Drive employer branding initiatives and any other ad-hoc projects

Job Requirements:

• Degree in Human Resources or Business Partnering function

• Strong interpersonal and communication skills with the ability to interact well with all levels of staff

• Able to work independently and is a good team player with strong drive and dedication

• Meticulous, resourceful and highly self-motivated

• Proficient in Microsoft office applications and has a flair for numbers and statistics

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Manager--HR-Business-Partners-Department-_JR-10000031163

Digital Transformation Project Manager

Location: Singapore

Responsibilities 

• Digitalization Solution Planning: Develop comprehensive design proposals and system plans tailored to the specific needs of each operational unit. Collaborate closely with stakeholders to identify requirements and design effective solutions that align with organizational goals. 
• User Requirement Analysis: Evaluate digitalization projects and clarify user requirements through in-depth analysis and collaboration with users and IT project teams. Ensure that solutions meet user needs and enhance operational efficiency. 
• Progress Tracking: Monitor project progress at various stages, ensuring timelines are met and milestones achieved. Control team progress and overall process efficiency to drive successful project outcomes. 
• Cross-Departmental Coordination: Coordinate project operations across departments, fostering collaboration and synergy among diverse teams. Assess actual resource allocations and optimize resource utilization for project success. 
• Risk Management: Identify potential risks and issues affecting project delivery. Implement quality control measures and propose mitigation plans and solutions to address challenges proactively, ensuring project success and minimizing disruptions. 
• Communication and Documentation: Prepare presentations and documents for project progress reports and relevant meetings. Communicate project updates, milestones, and outcomes effectively to stakeholders, fostering transparency and alignment.

Qualifications: 

• Bachelor's degree in Business Administration, Information Technology, or related field. 
• 5+ years of experience in project management, preferably in digitalization or system implementation projects. 
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. 
• Excellent communication and interpersonal skills

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 to 8 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Double Tree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Guest Services Manager manages Concierge team members in order to provide special assistance and information about local area attractions to guests and patrons, offering a wide selection of choices and alternatives to ensure guest satisfaction in line with Hilton and hotel policies and procedures.

What will I be doing?

As the Guest Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Develop all luggage related procedures and ensure that they are well followed by the Concierge and Bell team members. Ensure all information is updated and available for easy access for all Front Office team members.
• Ensure that the Rooms Division Director/Front Office Manager, Assistant Front Office Manager and Duty Manager are updated of any problems or difficulties encountered, so that assistance is obtained.
• To guide all Concierge associates in accordance to hotel standards, appraise their performances, recommend promotions or transfers and handle disciplinary actions.
• Ensure proper reception of Hilton Honors members as well as other guests at the airport for both arrival and departure.
• Give recommendations on hotel operations when opportunities arise to improve services, increase revenue or reduce costs.
• Ensure that all Concierge and Bell team members adhere to the grooming standards set by the hotel.
• Set team goals in consultation with team members according to hotel/ department goals, policies and practices.
• Understand team members’ career plan, communicating with the team opportunities in order to motivate.
• Build up a team with multi-tasking abilities to increase productivity for the hotel.
• Maintain good personal presentation, adhering to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Understand local tourism culture and city profile to provide considerate service to guests.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, and/or table management system.
• Ensure the work flow of driveway and lobby are maintain.

What are we looking for?

A Guest Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviour’s, skills, and values that follow:

• At least 3 years in a supervisory level position in Concierge operation.
• Appreciate Hilton culture.
• Good character and ethics.
• Strong sense of principle, professional management ability, a good team player, excellent interpersonal skills, sense of decency, honest and reliable.
• Have a strong sense of responsibility and learning ability.
• Member of the Golden Key Association - Les Clefs d’Or preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At TOPPAN NEXT, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. We offer you a highly inclusive collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further and to find new avenues and unique ways to reach our shared goals.

We're on the lookout for a dynamic Digital Product Manager to join our team and play a key role in steering our designers and developers as we bring digital experiences to life — think websites, emails, videos, and applications — for a diverse range of international clients that you will know.

Responsibilities:

• Managed the entire product line life cycle, from strategic planning to tactical activities
• Research and analyse potential partner relationships for the product and generate ideas to grow market share and improve customer experience
• Build a product roadmap and strategy for the launches and events
• Monitored and analysed data, insights and feedback to drive strategic decision-making
• To oversee development of business proposals for new opportunities

Requirements:

• At least a Bachelor's degree in Design Engineering or related technical field
• Excellent verbal and written communication skills
• Good aptitude in problem solving
• Possess a strong growth mindset, able to multitask with shifting priorities
• An effective collaborator with external partners — working with external agencies or freelancers to deliver multichannel content and creative assets

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking division.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• Minimum 1 year of financial advisory experience is advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a non-bank financial institution in Singapore, is currently seeking Business Development to join their growing team.

about the role

• Promoting the company's financial products, such as Factoring and Term Loans to prospective clients.
• Managing and expanding existing loan accounts.
• Developing and implementing effective marketing strategies to ensure market competitiveness.
• Building and maintaining strong business relationships with customers.
• Participating in sales and marketing activities to generate new business prospects.
• Ensuring accurate and timely documentation for all business transactions.
• Consistently achieving growth targets and pre-set business objectives.

skills and experience required

• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Good knowledge of banking products such as bancassurance and investment.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable global bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies
• Minimum 2 years of ARM experience in Corporate Banking / FI.
• Strong analytical, written and interpersonal skills

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are recruiting a store manager to manage our 7-eleven stores in the city areas. Applicant should have 2 years experience running a retail outlet and are familiar with cashiering, merchandizing, stock ordering, receiving deliveries and managing the overall success of the retail outlet. We look forward to speak to suitable candidates and will offer an attractive salary package to the successful person.

Job Descriptions

The Store Manager oversees the entire operations of a store. S/he is responsible for driving the store's sales performance and service performance. S/he also engages in innovation and productivity initiatives for the store. S/he is responsible for developing business opportunities, managing the operational and service excellence plans.

In order to drive seamless customer experience across channels, the Store Manager oversees the order fulfillment processes for customers in store. Operating in a fast-paced, diverse and customer-centric store environment, the Store Manager is a resourceful, driven and a service-oriented leader who is able to multitask and manage store operations effectively. S/he also possesses strong people management skills and is able to engage with management and key stakeholders.

• Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets
• Collaborate with management to develop budget and evaluate business financial performance regularly.
• Build a CRM programme for the team to establish rapport and cultivate relationships with customers.
• Monitor merchandising presentation and visual display
• Develop and ensure follow-through on a service recovery framework for crisis management
• Ensure business continuity management in retail operations
• Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Manage all controllable costs with a view to maintaining profitability.
• Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns
• Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Job Requirements

• Diploma or Degree in Business Management, or any related field
• 3 – 5 years of retail experience
• Proven track record of attaining sales target, success in strategic planning and problem solving
• Engaging, positive and motivating communication skills
• Customer-focused with strong communications and interpersonal skills
• Strong leadership and organizational skills
• Knowledge of retail management and procedures
• At least 2 years of experience in managing a team

Benefits

• Great central location to work at -- work in a visually-inspiring showroom full of beautiful products with great craftsmanship in one of the most iconic shopping malls in Singapore.
• Fun and collaborative colleagues - To work with a close-knitted team that promotes teamwork and empowerment to provide impeccable customer service.
• Great exposure to all aspects of a business - To work with a diverse back-of-house team to improve and problem-solve store and service matters.

Working hours

• 10am - 6pm / 10am -8pm
• 5 days shift

You will be responsible to provide an excellent and consistent level of service to your customers. Designated as Engineering Assistant Manager, you are responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments.

• Possess an Engineering Diploma/Degree in Electrical / Mechanical / Facility Management or equivalent.
• Competence in financial planning and contract management.
• Good working knowledge of MS Word, Excel, Powerpoint.
• Possess good creative-thinking and problem-solving skills.
• Results-driven individual capable of effective people management, quality control and projects delivery on-time within budget in a fast-paced environment.
• Pro-active, independent and able to work with minimum supervision.
• General knowledge of all facility and building systems including HVAC, power distribution, fire protection system, plumbing and building maintenance.
• Able to perform duty on weekends and public holidays.
• Prior experience in the hotel industry will be an advantage.
• Applicants from the building and engineering industries are welcome to apply.
• Applicants with relevant experience and possess a Higher Nitec/Nitec certification in Electrical / Mechanical / Facility Management or equivalent are also welcome to apply.
• Candidates with more years of relevant work experience may be considered for Engineer role.

Key Accountabilities

• You are responsible to manage pre-defined Data Center Key Accounts in APAC and to win and develop potential new Data Center clients.
• Develop long-term relationships and growth strategies with respective Key Accounts.
• Focus on turn-key solutions which include the equipment delivery, customized scope, peripherals, logistics, installation & commissioning on site and service agreements.
• Assessing and working on complex tenders incl. technical and commercial clarification of specifications, T&Cs and scope of works.
• Putting together holistic quotations incl. commercial offer, bill of material, scope demarcation, technical submittals, service information, etc.
• Work closely with internal stakeholders such as application & sales engineering, controlling, project management, service, network management, order management, R&D, subsidiaries and other supporting functions on successfully quoting and executing turn-key projects and to further develop our APAC Data Center business.
• Achieve the sales targets and KPIs of Rolls-Royce Solutions’ Data Center Direct Sales.
• Be aware of global and regional market trends in the Data Center environment and prepare market strategic decisions to grow the business.
• Use internal sales and information tools such as CRM, configuration tools, information data bases, computerized engineering tools, technical libraries and factory standards for the sales work as well as for the planning and reporting. Make sure to work in accordance with the internal processes, approval workflows and the Rolls-Royce Code of Conduct.

Qualifications And Skills

• University / college studies in Business Administration or Electrical Engineering
• Sales experience (min. 5 years) in the data center industry or for emergency power generation business.
• Strong sales track record from lead to quote to order to completed project & installations
• Knowledge in Data Center infrastructure market & technicalities
• Good communication, interpersonal skills and team management
• Independent, reliable and proactive personality

For all interested applicants:

You may submit your application by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W