Job Responsibilities

• As a Senior Vessel Manager, you will assume full responsibility for safe operation of a Fleet of vessels assigned to you.
• Besides day to day close monitoring of vessels, you will be required to supervise dry-dockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• You will also judiciously manage budgets allocated to vessels and produce regular reports.

Job Requirements:

• Minimum 2 years shored based experience as a Vessel Manager.
• Minimum 10 years sailing experience.
• Should be professionally sound, highly motivated & a good team player.
• Good leadership qualities & strong commitment to safety/ compliance procedures are essentially needed in our organization.

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

JOB SUMMARY

• This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Financial Markets has expertise combined with deep local market knowledge to deliver a variety of risk management, financing and investment solutions to our clients. The FM team offers capabilities across origination, structuring, sales, trading and research. Offering a full suite of fixed income, currencies, commodities, equities and capital markets solutions, FM has firmly established itself as a trusted partner with extensive on-the-ground knowledge and deep relationships.
• Within FM, the Modelling & Analytics Group (‘MAG’) is accountable for design, development and delivery of real-time pricing models, risk models, analytics and core infrastructure, enabling pricing, market data, intra-day risk management capability, and portfolio level analytics including reporting and capital optimization.
• The role of Senior Director, CIB Markets Model Risk Management is a new role focusing primarily upon business risk management and governance tasks for CIB Markets-owned models, applications and services (referred to as Deterministic Quantitative Methods (‘DQMs’)), with these activities critical to supporting independent review of DQMs, governance approval, regulatory engagement, and business activities.
• The role holder is also expected to provide model risk management and business management support.

RESPONSIBILITIES
Processes

• Engage and work in collaboration with all relevant partners throughout the model risk cycle, with particular focus on identification, capture of expert knowledge of existing DQMs, and facilitation of independent review and other relevant model risk governance processes.
• Build a relationship with senior stakeholders and engage with them to assist in delivery of programmes and models to required standards.
• Use detailed understanding of CIB Markets DQMs and DQM networks to support activities which rely on this understanding, including accuracy and completeness of the CIB Markets DQM inventory.
• Support DQM lifecycle planning and facilitation of DQM delivery as well as broader programmes which include DQM delivery requirements.
• Business management/chief of staff support.

People & Talent

• Understanding the team’s strengths to deliver the required book of work.
• Strong advocate of growing and enriching talent and bringing out their full potential.

Risk Management

• Manage and coordinate business risk activities including annual risk control assessments.
• Applying the knowledge of the risk and control environment to support operational and model risk management activities.

Governance

• Manage and coordinate business risk activities including annual risk control assessments.
• Applying the knowledge of the risk and control environment to support operational and model risk management activities including DQM inventory management.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIB Markets colleagues (Macro Product Management, COO, Trading Quants etc.)
• MAG quant developers
• Model implementation delivery (MAG Cortex, SABRE, FM IT, etc.)
• Group Model Validation
• Regional and Asset Class Heads of Trading
• Group Model Risk Policy & Governance
• Valuation Control Methodology colleagues
• Traded Risk Management colleagues
• Finance colleagues

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Markets Modelling & Analytics; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• Education - Master’s Degree preferred – finance, economics, mathematics, computer science, physics
• 10 years banking industry experience in a financial markets environment
• Good communication skills
• Strong stakeholder management and project coordination skills

Role Specific Technical Competencies

• Past experience in business requirements gathering and documentation of functional specification
• Experience with governance, oversight and controls in a banking environment, with model risk specific experience an advantage
• Knowledge of financial market products, market conventions and regulatory requirements is a plus
• Past experience in risk assessment or control evaluation as part of requirement gathering or solution review

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.

Requirements:

• Recognised Degree with at least 8 years of working experience in customer / patientservice operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience indeveloping, evaluating and conducting service training is essential
• Strong command of English language and a second language
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

We offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• FHC Sponsored
• Attractive Salary Package
• Variable Bonus
• Medical Benefits
• Staff Discount
• Staff Meal Allowances
• Great Career Progression

Responsibilities:

• Greet and serve walk-in guests with your warm and friendly smile
• Promote boutique specialties and offers recommendations
• Handle payment graciously to our guests
• Handle restaurant set-up, cleaning duties, table setting and etc for our next dining guest
• Make sure the hygiene is in excellent condition
• Any other appropriate duties and responsibilities as assigned by the Superior
• Able to commit to Weekends and Public Holidays

Job Description:

• Produce and deliver high quality IFRS 17 financial reporting and support actuarial department in performing management assessment on reasonableness of IFRS 17 results, including performance liability, CSM and profit movement and forecast analyse.
• Take a lead in producing business forecasts and plan projections on IFRS 17 financial performance. Advice management on implications of IFRS 17 and optimize business performance with drive and forward-looking view.
• Work closely with Finance on the preparation of IFRS 17 monthly and annual financial statements and relevant disclosure notes.
• Managing the enhancement and modifications of prophet system (RBC2 & IFRS 17 ) to ensure accurate and consistent results.
• Work with actuarial pricing and provide feedback to implement IFRS 17 in pricing.
• Managing a team of actuarial staff on day-to-day work.
• Implementing enhancements and best practices to optimise IFRS 17 financial reporting time needed.
• Coach, develop and provide leadership to the team members.
• Any other tasks assigned by the company.

Requirements:

• Degree in actuarial
• 8 years or above of actuarial working experience
• Experience in implementing IFRS 17 and managing IFRS 17 financial reporting team
• Deep understands of MAS RBC2 reporting is a Plus
• Knowledge and experience in Python tools is a plus
• Strong prophet skills is an advantage
• Excellent communication and stakeholder management skills and ability to work well with external stakeholders and auditors is very important
• Good interpersonal skills and ability to guide and motivate staff

Software Engineering Manager

Our Client is looking for an experienced software application development team lead, with the ability to lead and manage a team, drive project success, and collaborate effectively with cross-regional teams.

Key Responsibilities

• Lead a software development team with 5 direct reports.
• Manage the development and enhancement & maintenance of the systems
• Coordinate closely with the cross-regional IT team to make sure successful project delivery.
• Work closely with other IT departments, ensuring compliance with best practices and the Software Development Life Cycle (SDLC).

Key Requirements

• More than 8-10 years of experience in managing a team.
• Experience building dev teams in a high growth, agile environment
• Hands-on experience in TypeScript, NodeJS and React.
• Proficient in both English and Mandarin since this role will need to work closely with cross-regional counterparts.
• Strong leadership, project management, and problem-solving skills.
• Good understanding in AWS Cloud

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

JOB SUMMARY

Managing project site progress and matters

DUTIES AND RESPONSIBILITIES

• To lead the site construction team in ensuring smooth execution of work
• Responsible for daily execution of work at site, according to schedule
• To supervise and guide subordinates on checking of work to meet the material and workmanship requirements
• To plan ahead of schedule so that site problems can be resolved before they have impact on cost, overall schedule and quality
• To chair WSH committee and attend site meetings
• To ensure that all problems and requirement of customer are being attended.
• To ensure his subordinates are observing Company’s Policies
• To review and approve plant/material requisition
• Responsible for the authorization of site purchases and rental
• To carry out any assignments which may be given from time to time by the Management
• To administer changes to the contract with the contracts department
• Follow up on customer complaints. Identify and assess any foreseeable risk arising from the workplace or work processes, minimize environmental impact associated with the construction activities
• Take reasonably practical measures to eliminate any foreseeable risk to any person who is at the workplace
• Ensure safe work procedures and environmental control measures are implemented at the work site
• Ensure full compliance of MOM safety rules and conduct periodic safety inspections on safety performance of all subcontractors
• Active participation in conducting Risk Assessment
• Ensure briefing/re-briefing of RA to workers by supervisor
• Authorized to stop work at any time for any unsafe work
• Review and revised RA
• Implement necessary control measures to mitigate the unsafe work and to prevent recurrence
• Other duties as assigned by the Director

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

about the company
Our client is one of the leading composite insurers in Singapore. They are looking for a Regulatory Compliance Manager to monitor and assess the company's regulatory compliance on a timely basis.

about the job

• Maintaining accurate and up-to-date records of compliance activities
• Investigating and resolving compliance issues and violations
• Training employees on compliance policies and procedures
• Preparing reports for senior management and regulatory agencies
• Data Privacy & PDPA
• Coordinating with internal and external auditors to ensure compliance with regulations

skills and experience required

• Bachelor's degree or above.
• At least 6 years of compliance experience in insurance or related industry.
• Diploma in ICA or professional Compliance certifications will be an added advantage.
• Experience in regulatory compliance will be an added advantage.
• Analytical and good with data with strong problem solving skills.
• Self-motivated and independent individual.
• Must be proficient in MS Office and applications.

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance
• Please contact us at 90910999 (wechat/whatapp)

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance
• Please contact us at 90910999 (wechat/whatapp)

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance
• Please contact us at 90910999 (wechat/whatapp)

A premier regional provider in the health insurance sector is actively searching for a highly skilled and experienced Senior Sales and Business Development Specialist. This critical mid-level position is designed for a seasoned professional dedicated to enhancing broker relations and managing key accounts, thereby advancing the company's mission of making health insurance more accessible and affordable across Asia.

Role Overview:

This role is Mid level, where Sales Manager will be instrumental in driving the expansion and influence of the organization by engaging with brokers and account managers to promote advanced health insurance products. This strategic role is central to achieving key growth targets and elevating the customer experience within the health insurance landscape.

Key Responsibilities:

• Develop, nurture, and expand relationships with brokers and key account managers to optimize product distribution and market impact.
• Articulate and champion the benefits of innovative health insurance solutions, emphasizing their tailored design and economic advantages.
• Implement sophisticated communication strategies to align with broker needs and enhance overall client engagement.
• Uphold exemplary standards of transparency and accountability in all interactions, setting a benchmark for ethical conduct in the industry.
• Monitor and adapt to industry trends and regulatory changes to ensure strategic agility and compliance.

Ideal Candidate:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field, with a preference for advanced business qualifications.
• Over 10 years of robust experience in sales or business development, with a significant focus on the insurance sector.
• Demonstrated ability to foster and maintain substantial professional relationships, evidenced by a strong track record of successful account management.
• Extensive knowledge of the health insurance market dynamics and regulatory environment in Asia.
• A steadfast commitment to ethical practices and a client-centered approach in all business transactions.

Click 'apply now' to send us your resume, or if you want to explore more?

Only shortlisted candidate will be notified.

Thank you

EA License No: 23S1705
Reg No: R24124924

A premier regional provider in the health insurance sector is actively searching for a highly skilled and experienced Senior Sales and Business Development Specialist. This critical mid-level position is designed for a seasoned professional dedicated to enhancing broker relations and managing key accounts, thereby advancing the company's mission of making health insurance more accessible and affordable across Asia.

Role Overview:

This role is Mid level, where KEY ACCOUNT Manager (SALES) will be instrumental in driving the expansion and influence of the organization by engaging with brokers and account managers to promote advanced health insurance products. This strategic role is central to achieving key growth targets and elevating the customer experience within the health insurance landscape.

Key Responsibilities:

• Develop, nurture, and expand relationships with brokers and key account managers to optimize product distribution and market impact.
• Articulate and champion the benefits of innovative health insurance solutions, emphasizing their tailored design and economic advantages.
• Implement sophisticated communication strategies to align with broker needs and enhance overall client engagement.
• Uphold exemplary standards of transparency and accountability in all interactions, setting a benchmark for ethical conduct in the industry.
• Monitor and adapt to industry trends and regulatory changes to ensure strategic agility and compliance.

Ideal Candidate:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field, with a preference for advanced business qualifications.
• Over 10 years of robust experience in sales or business development, with a significant focus on the insurance sector.
• Demonstrated ability to foster and maintain substantial professional relationships, evidenced by a strong track record of successful account management.
• Extensive knowledge of the health insurance market dynamics and regulatory environment in Asia.
• A steadfast commitment to ethical practices and a client-centered approach in all business transactions.

Click 'apply now' to send us your resume, or if you want to explore more?

Only shortlisted candidate will be notified.

Thank you

EA License No: 23S1705
Reg No: R24124924

We’re searching for a Senior/Manager, Client Information Security (Infra) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the engagement delivery lifecycle, from infrastructure and security tooling choices to the secure storage, processing and deletion of client data.
• Act as a single point of contact and escalation for the SOC, Threat Intel and Crisis Response teams for practice-related cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. Eg. independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, SOC 2 for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops and other client due diligence processes

Key Responsibilities:

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Requirements:

• Degree or Diploma in Accounting or Finance
• Minimum 10 years of relevant experience in accounting
• Proficiency in use of SAP Business One and SAGE EasyPay preferred
• Knowledge of Singapore financial regulations, GST filing, CPF submissions, etc.
• Strong commitment to producing accurate and error-free work
• Ability to work independently
• Able to commit half day(AM/PM)-5 days/week

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

Are you passionate and driven government affairs professional who is highly purposeful?

Here's an excellent opportunity for you to make LEGO Group a favorable legislative and regulatory environment in APAC!

This is an 8-month contract position covering parental leave. No relocation assistance is offered for this position.

Core Responsibilities

• Integral member of the Asia Pacific government affairs team to drive ambitious public policy priorities to support commercial momentum, strengthen foundation and enhance corporate reputation.
• Lead critical policy workstreams for the APAC market group collaborating closely with global policy leads including sustainability and education/learning through play.
• Monitor policy developments, analyze risk and opportunities, engage business and functional partners and formulate engagement approaches to influence policy in priority markets.
• Actively develop advocacy submissions, and engage government partners to advocate the LEGO Group’s positions and preserve operating stability as well as brand reputation.
• Actively participate, collaborate and represent Asia Pacific contexts in relevant global policy working groups; support internal business partners across levels including senior management to drive public policy goals and preserve commercial momentum and the company’s license to operate.

Play your part in our team succeeding !

In Government & Public Affairs (GPA), we are enabling the LEGO Group to thrive and grow through strategic engagement with governments and related partners; growing market opportunities, protecting our business from political and legislative risk, and enhancing our reputation. We work towards a favorable legislative and regulatory environment through comprehensive issues management ensuring no surprises to the operating model. We deliver a government and public affairs program that builds reputation, goodwill and political capital with regulators, politicians and relevant partners establishing the LEGO Group’s commitment to reaching children around the world and globalizing Learning Through Play.

Reporting to the Senior Director of Government and Public Affairs, APAC, you will have an opportunity to learn how to anticipate, counsel and shape the public policy agenda that will impact the LEGO Group’s commercial and operational growth as well as help enhance the company’s reputation.

Do you have what it takes:

• Bachelor’s degree or equivalent experience in public affairs, public policy, political science or related field are preferred.
• At least 6-8 years in a government affairs, public policy role. Corporate experience preferred.
• Active experience in direct engagement with government, developing position papers to engage government partners, representing organizational priorities in industry fora.
• Understanding, interest and experience in APAC ESG policies, trade policy, education policy and environment policies.
• Passionate about public policy and government affairs
• Entrepreneurial and proactive with strong project management skills
• Skilled communicator in English, proficiency in an additional Asian language is a plus
• Ability to work in a highly matrixed organization with multiple partners across levels, including senior management.
• Strong collaborator, values driven with a high level of integrity.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal at: https://www.lego.com/en-sg/careers/job/government-public-affairs-manager-apac-8-months-contract-f357713cdb8110014a72f429799f0000

ID: 763640

Working hours: Mon-Fri 9am - 6pm

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Requirements

• Candidate MUST Possess at least a bachelor’s degree in Computer Science / Information Technology or equivalent.
• Candidate must have at least 10 years of relevant working experience is required.
• Candidate must have experience in IT project management
• Candidate must have experience in managing a team of IT professionals

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771

• Location: Penjuru Lane
• Salary: $5,500 - $6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement..
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Assistant School Manager

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $4,000 - $5,000

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.
• To motivate the team to work towards the Company vision.
• To inject fresh ideas of making work processes more efficient.
• Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.
• To develop staff appropriately by identifying areas of training needs and taking actions to support it.
• To conduct staff orientation & on-the-job training in the outlet whenever required.
• To be responsible for the overall outlet cleanliness, safety and housekeeping.
• To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.
• To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.
• To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).
• To attend weekly Managers Meeting.
• Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.