Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Temenos is looking for an experienced and energetic partner marketing manager to build and execute partner marketing programs with Temenos’ Technology and Services partners with the following key objectives:

• Enhance visibility, comms and branding activities around our strategic partners to generate awareness and strengthen the partnership message
• Enhance visibility and awareness of partnership success and key initiatives within selected partner organizations and internally in Temenos
• Facilitate joint Go-to-Market campaigns and lead generation activities
• Equip and enable sales teams with content and tools to position the partnership message to clients and prospects

This role requires a strategic outlook and demonstrated experience in strategic marketing activities, but also a strong ability to execute with a focus on measurable results.

KEY RESPONSIBILITIES

• Develop strategic, integrated marketing plans for selected partners to support the go-to-market strategy
• Enable and activate our global partner community at scale to execute demand generation across key accounts
• Work with APAC Campaign Marketing colleagues to ensure Partner marketing programs are reviewed and developed with regional requirements, including events and campaigns
• Work with the partner and regional teams to define the priorities, value proposition and messaging around our partnerships
• Monitor and support partner utilization of Market Development Funds (MDF) and enable appropriate spend of MDF on marketing initiatives including being an expert resource on process, guidelines and options for partners
• Drive alignment with Partner Management and regional teams to ensure that Partner Marketing programs amplify the Temenos marketing priorities
• Provide targeted marketing support for specific deals (joint partner opportunities) in the pipeline
• Develop effective sales enablement tools to support the partnership message like solution briefs, sales guidebooks and messaging decks
• Manage local marketing agency resources to deliver partner marketing programs to the partner ecosystem at scale
• Manage and execute the annual Partner Day
• Manage and execute joint marketing activities at industry events such as Sibos and Money 20/20

SKILLS & EXPERIENCE

• 8+ years of field marketing, partner marketing or account-based marketing experience in technology companies
• Very strong written and verbal communication skills with an innate attention to detail
• Experience working closely with sales and customer-facing teams to drive pipeline
• Excellent communication and interpersonal skills at all levels in the organisation and proven ability to build strong professional relationships
• Highly organised and able to multi-task
• Proven experience in creating and executing detailed partner marketing plans
• Systematic approach to sharing knowledge and best practices across multiple team
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible
• Strong project management skills

The Finance Manager is responsible for all finance functions, including hands-on preparation for month-end closing, financial planning and analysis (FP&A) for budgeting and forecasting, and variance analysis. Key responsibilities encompass bookkeeping, data entry, and reconciliation of accounts. The role ensures timely completion of statutory audits without qualifications and adherence to group reporting requirements. Additionally, the Finance Manager spearheads various projects, collaborates with multiple stakeholders, and drives data analytics for strategic decision-making.

Key Roles & Responsibilities

• Perform bookkeeping, data entry, and reconcile accounts payable/receivable and bank statements.
• Ensure timely payment processing and seek necessary approvals in adherence to the Delegation of Authority.
• Monitor accounts receivable aging and manage credit control.
• Maintain and tag fixed asset schedules.
• Prepare monthly, quarterly and annual financial closing and reporting, including managing external audit and preparation of AFS.
• Manage monthly and quarterly forecasting, annual budget planning, and performance analysis.
• Monitor and control the company’s budget.
• Prepare accurate and timely reporting decks for management, senior leaders, and board meetings.
• Utilize the Terra reporting system, perform gap analysis, and ensure compliance with Singapore Financial Reporting Standards and other statutory regulations in management reports.
• Prepare feasibility reports on investment projects, including financial forecasts and sensitivity analysis.
• Partner with department heads to translate analytical needs into data requirements with clear metrics.
• Coordinate and lead year-end stock take, including recounting stock variances.
• Prepare and ensure timely tax reporting and compliance (direct, indirect, and transfer pricing).
• Continuously review work practices for operational efficiency improvement.
• Handle various ad-hoc requirements.

Qualifications, Skills & Knowledge

• Degree in Accountancy or Finance.
• ACCA or CPA Singapore equivalent.
• At least 8 years of relevant work experience.
• Minimum of 3 years of experience in audit/tax.
• Commercial finance analytical experience in the SME consumer/F&B industry is advantageous.
• Proficient in MS Excel and PowerPoint.
• Strong knowledge of Singapore Reporting Standards and other accounting regulations.
• Meticulous and analytical with data.
• Excellent interpersonal and communication skills; proactive team player.
• Experience with Hyperion (HFM) and Dynamics 365 ERP applications is a plus.
• Experience with Lease Accelerator, Xero accounting software and Terra system is a plus.

We regret that only shortlisted candidate will be notified.

Responsibilities :

• To organize and control site meetings with the sub-contractors & suppliers.
• Coordinate the access with SMRT for works.
• In charge of all the planning, and execution of the replacement works.
• Approve all the submitted survey reports.
• In charge of all the Handback Engineer
• To check the sufficiency of information for construction.
• To liaise with the client and consultant regarding discrepancy of drawings and specifications
• To issue Request for Information (RFI) to the client and operator for asking the information for construction.
• To identify and propose effective construction methods to enhance productivity and quality of the works at reduced costs.
• To control material wastages.
• To plan and organize daily site activities.
• To inform the quantity surveyor for any possible variation orders.
• To collect and control engineering information and data from the client and in-house technical staff.
• To monitor and ensure that the NCR items are promptly responded with remedial proposals for the Engineer acceptance before implementation, joint inspection after the rectification is done and finally close-out of the NCR.

Requirements:

• Minimum 8 years of engineering experience with a recognized degree in either Civil/Mechanical/Railway Engineering of which, at least 5 years of experience in managing construction team for railway projects of similar scale
• Proven technical, engineering and managerial experience and be conversant with all relevant rules, regulations, codes of practice and Company Standards
• Working knowledge and understanding of competence requirements for technical engineering railway safety critical works
• Personal Track Safety Certificate

Permanently split shift – i.e. 10pm to 4am / 7am to 10am

Handling of perishable items – i.e. vegetables and fruits

Able to identify the quality of vegetables and fruits – i.e. selecting / rejecting / negotiating with suppliers

Able to justify pricing – regulating the price due to its perish-ability and limited-shelf-life (Must inform all concerned department accordingly, ie. cashier about the price adjustment i.e. discount and special offer).

Must have good knowledge about cold room storage, inventory check, stocking, etc

Overall-In-Charge for maintaining the cleanliness of the entire area – i.e. cold room, packing area, main sales walkway, etc

Must be customer oriented

Must be a team leader - the entire operation centered under your command

Hand phone must be on standby around the clock

The Product Manager will be at the forefront of the hotel’s technological transformation and innovation strategy. This role emphasizes hands-on management of both product development and the integration of emerging technologies to enhance guest experiences, streamline operations, and drive business growth. The Product Manager will lead the Information Systems (IS) team, ensuring the smooth functioning of all IT-related operations while directly managing the lifecycle of innovative projects that maintain the hotel’s competitive edge. A key responsibility will be spearheading the development of Software-as-a-Service (SaaS) products, with the ultimate goal of taking these solutions to market.

This role has significant room for growth, with the ambition for the Product Manager to eventually take full ownership of the SaaS products' lifecycle—from ideation and development to market leadership. It is ideal for a practical, entrepreneurial professional who enjoys a fast-paced environment, thrives on developing tangible solutions, and is passionate about leveraging technology to create new business opportunities. The Product Manager will work closely with the General Manager and department heads, focusing on implementing technologies that elevate the hotel’s standing in the smart hospitality space.

Key Responsibilities:

Product Management & Development:

• Lead the end-to-end development of hospitality-focused SaaS products, from conceptualization to market launch, ensuring alignment with guest and operational needs.
• Manage product roadmaps and prioritize features based on business impact, customer feedback, and market trends.
• Collaborate with cross-functional teams to translate the hotel’s strategic objectives into product deliverables that improve guest satisfaction and operational efficiency.
• Oversee and actively participate in product testing, iteration, and improvement processes.
• Grow into full ownership of the SaaS products' lifecycle, taking leadership over product vision, development, and market expansion.

Information Systems & Operational Support:

• Oversee the daily operations of the IS department, ensuring the smooth running of networks, hardware, software, and IT support services.
• Ensure the security and integrity of hotel data and IT infrastructure, including implementing robust cybersecurity measures.
• Maintain and optimize operational systems such as the Property Management System (PMS), CRM, and housekeeping management tools.
• Work directly with vendors and internal teams to integrate new technology systems, ensuring seamless transitions and functionality.

Innovation & Digital Transformation:

• Identify and implement emerging technologies, such as mobile apps, smart rooms, and digital check-ins, to enhance the guest experience and operational performance.
• Lead hotel-wide digital transformation projects, focusing on contactless services, energy management, and sustainability-driven initiatives.
• Stay ahead of industry trends to ensure the hotel remains at the cutting edge of smart hospitality.

Strategic Planning & Execution:

• Collaborate with department heads and external partners to assess technological needs and tailor solutions to meet specific operational goals.
• Manage the budget for IT and product development initiatives, ensuring cost-effective investments that drive long-term growth.
• Ensure compliance with industry standards and regulations such as GDPR and PCI DSS.

Team Leadership & Development:

• Lead and mentor the IS team, fostering a culture of innovation, problem-solving, and continuous improvement.
• Guide the team through preventive and corrective maintenance activities, ensuring minimal disruption to hotel operations.
• Manage the inventory of IT-related equipment, licenses, and contracts, ensuring proper documentation and renewals.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (MBA is a plus).
• 5+ years of experience in product management or IT leadership roles. Candidates from outside the hospitality industry are welcome, provided they have a deep understanding of customer experience and service-oriented technology solutions.
• Strong technical knowledge of PMS, CRM platforms, network architecture, and cybersecurity.
• Proven experience in managing the development and successful launch of SaaS products.
• Hands-on approach to problem-solving, with the ability to balance technical expertise and product development.
• Entrepreneurial mindset with a passion for driving innovation and finding new business opportunities through technology.
• Knowledge of Generative AI, Agentic AI/AO is highly preferred, as these will be key in driving future innovation at the hotel.

Preferred Skills:

• Experience with cloud-based solutions, AI, automation, IoT, or robotics in an operational setting.
• Familiarity with government grants and tech development initiatives, such as those offered by STB.
• Excellent project management skills, with the ability to handle multiple projects simultaneously while adhering to budget and deadlines.

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Get to know our Team:

We believe that the built environment of the future is sustainable and inclusive for everyone to enjoy a quality lifestyle as we work and play in Singapore. We are on a common mission to build that future.

Get to know the Role:

This is an evolving role which will encompass operations and sales for our newly formed division that serves the Tourism and Retail segment.

Operations

• Responsible for providing smooth, efficient, effective operational support for all project sites, including allocation/coordinate delivery of resources such as manpower and materials to fulfil scope and meet the needs of various projects.
• Identify inefficiencies in current workflows, propose innovative solutions, and implement process improvements that enhance productivity, quality, and safety.
• Supervise labour force as well as the company-operated dormitory to ensure discipline, and compliance with standards and regulations.
• Ensuring that each member of the team is receiving the information they need to fulfil their responsibilities and that they do their part to maintain information so that it is current.

Project Management

• Responsible for end-to-end project management including preparation, scheduling and progress, client management, project costing and control, closure.
• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance with project schedules and contract requirements.
• Ensure that projects are properly documented for financial, safety and quality reporting to management, and audits.
• Monitor quality of construction to ensure compliance with building control regulations.

The Must-haves:

• Diploma / BSc degree holder in Building Science, Engineering or related fields from a recognized university
• Proficient knowledge in building and construction works with detailed knowledge for building processes
• Min 5-8 years experience in built environment operations
• Good teamwork and communication skills
• Good planning and time management skills
• Fast learner and ability to adapt to division evolution
• A dynamic, positive and forward-thinking personality with the ability to work under time pressure

The Nice-to-haves:

• Workplace Safety training/certification and experience

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

Job scope as follows:

 Prepare full set of accounts, Profit & Loss Statement and Balance Sheet

 Budgeting & Business Planning and Cash flow management

 HR and Admin function, which include payroll and staff recruitment , renewing of company related insurance such lorries, office insurance & other admin job.

 Filling of governmental reports, such as GST, CPF filling, & IR8A for individual income and other governmental complaiance

 Handle audit compliance and engage with external auditors for tax filling, AGM and other secretarial compliance.

 Experience and involve in operational job, such as logistics, warehousing & distribution handling process

 Manage & supervision of staff and implementation of policies & procedure thereof.

 Over all finance control supervision.

• To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.

• To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.

• To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.

• To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.

• To monitor work progresses, productivities, qualities and materials usages and ensure those items meet the targeted schedule, productivities, qualities and within quantities.

• To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.

• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.

• To keep track, monitor and ensure timely submission of all shop drawings, materials and “AS-BUILT” drawings.

• To co-ordinate with main contractors and third parties on Combined Services Drawing (CSD) and resolve any clashes prior to construction.

• To attend all Tools Box meetings and all safety meetings.

• To implement Testing & Commissioning plan.

Requirements :

• Degree in Electrical Engineering with min 10 years experiences.

• Building Construction Safety Supervisor course and any other WSH related certificates.

• Candidates MUST have some MEP design experiences will be an added advantages.

• Must be a team player, perseverance, diligent, integrity and initiatives Candidate to have mixed development experience will be an added advantages

The candidate must be well verse with ground improvement related works. Good communication skill that able to communicate with clients, main contractor and also the site staff. The candidate will be must able to work on site and familiar with construction site requirement. Able to handle and solve the issue that arise.

Responsibilities

• Prepare project/evolution planning and milestones.
• Be the Asset expert and lead in the functional domain area, provide solutions to Sponsor’s requests, provide impact analysis and driving the implementation. Position is also required to perform follow-up and analysis on the L3 production support topics for the Asset to ensure BAU.
• Project estimation, resource capacity plan and project actual control.
• Develop Project Work plan or WBS for delivery monitoring and control.
• Responsible for project team’s coordination (regular follow up meetings) and communication with Sponsors (SteerCo preparation & presentation).
• Define milestones with the dependency team and stakeholders.
• Conduct workshops and meetings with users and Group Finance to identify project requirements
• Work with users of Core-banking system and Finance systems.
• Analyze business requirement and Document Functional Specifications and ensure to obtain sign-off from Product Owner.
• Able to challenge the AS-IS situation and propose solutions.
• Participate to the full development lifecycle primarily in requirement gathering design, solution design, construction, SIT, UAT, release and implementation support.
• Work with Solution architects, Application SME’s to design functional solutions and if necessary the development team and Business analyst from other Divisions/Assets for cross Division projects.
• Responsible for managing & reporting functional risks.
• Get a validation from stakeholders after the UAT

Profile

• Experienced Project Manager and Business analyst in the IT team for at least 10 years delivery projects for the following functional domain areas.
• Finance reporting process
• Regulatory reporting
• Credit Counterparty Risk
• Management accounting
• Core banking solutions data flows
• Data quality
• Good knowledge and working capability of product life cycle
• Should have good knowledge and understanding of the information flow and various business functions in a financial services/bank.
• Should have knowledge on Accounting/Finance system implementation lifecycle.
• Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.
• Background from Business analyst and transitioned to PM would be value added.
• PMP certified / Scrum certification would be advantageous

MAIN RESPONSIBILITIES

Manage staff schedules and provide operation support to Restaurant Manager.

Ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

Provide excellent customer service as well as management and ensure that all staff understands the importance of such standards.

Handle customer feedback and complaints professionally

Ensure that the restaurant is clean and organised at all times in compliance with the hygiene, health and safety guidelines required (implementing the safe entry guideline)

Train and brief new staff on operations

Oversee restaurant inventory

Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.

Other ad-hoc operational duties as required.

REQUIREMENTS

At least 3 years of working experience in the F&B industry preferably on a managerial level or supervisory level

Familiar with general F&B operations

Able to speak and write in both English and Chinese effectively

Strong passion for Service

Excellent interpersonal and organizational skills

Able to work in a fast-paced environment

Dedicated to customer satisfaction and a great customer experience.

Excellent leaderships skills

Able to commit to a 6 days work week inclusive of public holidays. Note: Rest day will be on weekday

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ABOUT US

DARKHORSE is an integrated creative agency with offices in Sydney, Auckland and Singapore.
We have been part of the Project Worldwide Family for four years and serve up award-winning campaigns across strategy, creative, PR, digital, social and experiential. Together, our expertise and experience enables us to deliver integrated campaigns to clients who want work that moves their brand and business forward with purpose.

This position is for work that sits within the DARKHORSE Brand in Singapore..

DARKHORSE supports a culture of diversity and inclusion in all that we do. We’re an equal opportunity employer and are committed to the principle of equal opportunity for all. If you’re smart and good at what you do, let’s work together.

IN BRIEF

The Account Manager will:

• Be responsible for the management of a portfolio of client accounts, ensuring that their deliverables are met and that they are receiving exceptional service from the agency.
• Collaborate with clients to understand their goals, target audience, brand voice, and overall marketing objectives.
• Develop and present to clients, aligning with their business objectives and industry best practices then work with the delivery team to execute these plans.
• Work to build and maintain strong, positive relationships with clients and other stakeholders, including internal team members and external partners.
• Be responsible for the management of the campaign deliverables for client briefs and the management and leadership of the delivery team.
• Define and track key performance indicators (KPIs) for campaigns, analyzing data to measure the effectiveness and success of strategies. Have the ability to make informed decisions/changes.
• Foster respect from subordinates, peers, management and clients alike through thought leadership, creativity, industry knowledge and best practice.
• Be responsible for managing project budgets, ensuring that projects are delivered on budget and that invoices are sent out in a timely manner.

PROFESSIONAL EXPERIENCE

Capabilities & Experience

• Minimum five (5) years’ experience in an account management role with a strong understanding of conflict resolution and team management
• Extensive experience in client relations and management
• An outstanding creative eye with an unwavering ability to champion the creative process
• Analytical mindset with the ability to interpret data and provide actionable insights.
• A decisive mind and process / approach
• Excellent attention to detail
• Excellent client relations and knowledge

RESPONSIBILITIES

New Business / Growth

• Provide proactive creative proposals to existing clients to maximise on growth opportunities
• Support on New Business proposals & pitches if engaged as part of the pitch team

Relationship Management

Client

• Proven outstanding client relationship management, from junior staff through to executive level stakeholders through clear, consistent and concise written and verbal communication, presentations, chairing of client meetings, and the initiation of social activities and client entertaining
• Possess a sound knowledge of the client contract and account details
• Gatekeeper of information on the account: brand guidelines, products, market segment data and research
• Maintain a depth of knowledge on cultural and business affairs which supports the role of client adviser

Suppliers

• Initiation, development and ongoing relationship management of suppliers across all categories and disciplines to foster trust, goodwill and outstanding levels of quality and delivery whilst maintaining cost efficiencies and driving value

Internal

• Managing positive and collaborative inter-departmental relationships with other agency departments and Senior Leadership Team through planning, communication, direction, reporting and business intelligence

Mentorship and Guidance

• Management of junior team members through positive and exemplary leadership
• Guidance on best practice to junior team members through regular meetings by providing thought leadership, creative influencing and direction, logistical and technical advice and quality control on all of the team’s outputs.

Communication

• Mandate and maintain outstanding quality of all project documentation and administration from the team and ensure the timely dissemination to all relevant stakeholders
• Conduct regular WIP meetings with internal and external teams and clients to enable effective project planning
• Effective risk management though the identification, communication and escalation to mitigate negative outcomes
• Ensure agency-wide communications on project and team developments are maintained via weekly agency WIP meetings and other ad-hoc meetings as required

Creative Development & Championship

• Lead the development of all projects and proposals under your guidance with the delivery team, creative and strategy teams and any external third party suppliers as required and ensure creative output is of a high standard
• Demonstrate creative leadership through idea generation, cultural awareness, collaborative creative development meetings and creative direction throughout the proposal / reverse brief process

Process

• Ensure compliance and championship of internal DARKHORSE processes with internal and external stakeholders

Financial Accountability

• Thorough budget scoping to ensure all project requirements are accurately scoped with the appropriate level of detail and standard profit margins are established
• Provide consistent and accurate budget and hours reporting to the client on a regular basis to ensure cost changes are accurately tracked and Gross Profit Margin’s are maintained and increased throughout the project lifecycle
• Ensure all project budgets maintain a minimum Gross Profit Margin, as determined by the business
• Ensure thorough and accurate budget reconciliations are completed for all projects within 30 days post project/campaign/event
• Client invoicing and cash flow management on all projects to ensure projects are always in positive cash flow

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid sales experience would be an advantage

The Human Resources Manager is a strategic partner responsible for overseeing all aspects of the HR function at Aurora Health. This position plays a critical role in talent acquisition, employee relations, performance management, and compliance with labor laws and company policies. The HR Manager will lead a team and collaborate with various departments to create a positive and productive work environment.

Key Responsibilities:

1. Talent Acquisition and Recruitment:Oversee the recruitment process, including job postings, resume screening, interviewing, and candidate selection.
Develop and implement effective onboarding programs to ensure new employees are integrated seamlessly.

2. Employee Relations and Engagement:Act as a liaison between management and employees, addressing employee concerns, conflicts, and grievances in a timely and effective manner.
Foster a positive work environment through employee engagement initiatives, team-building activities, and recognition programs.

3. Performance Management:Develop and administer performance appraisal processes, providing guidance to managers on setting clear performance goals and providing constructive feedback.
Identify and implement strategies to improve employee performance and productivity.

4. Training and Development:Identify training needs and coordinate the design and delivery of training programs to enhance employee skills and knowledge.
Promote a culture of continuous learning and development.

5. Compliance and Policy Implementation:Ensure compliance with all relevant labor laws, regulations, and company policies.
Develop, update, and communicate HR policies and procedures to employees and management.

6. Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
Assist employees with benefits-related inquiries and facilitate open enrollment processes.

7. HR Metrics and Reporting:Compile and analyze HR data, including turnover rates, retention, and demographics, to inform strategic decision-making.
Generate regular reports for senior management on HR key performance indicators (KPIs).

8. Legal Compliance and Risk Management:Stay current with labor laws and regulations to ensure the organization's compliance.
Mitigate legal risks by implementing effective HR policies and practices.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• 2 years of progressive experience in human resources management.
• Strong knowledge of employment laws, regulations, and best practices.
• Excellent communication, interpersonal, and conflict-resolution skills.
• HR certification (e.g., PHR, SPHR) preferred.

Marketing Manager

6 months contract, Cover Maternity Leave

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

The team thrives in a culture of consumer centricity, challenging the status quo, and thinking big, intersecting classic brand management and an entrepreneurial spirit to drive disruptive growth and innovation that provides real solutions to consumers.

In this role, you will be responsible for supporting the translation of commercial strategy into content and communications on behalf of a skincare brand. The main responsibility of this individual is to help support a skincare brand in its path to gaining relevancy and growing share by delivering a consistent brand positioning and equity within the U.S. Marketplace. You will also work alongside the Senior Manager of Content & Comms and key partners.

Specific Responsibilities Include:

• Support Senior Marketing Manager in establishing a new communications ecosystem for a skincare brand
• Oversee communications efforts for multiple strategic projects from business brief to execution.
• Partner with agency roster to develop communication assets that drive consistency with the entire skincare brand ecosystem and deliver on the business objectives
• Create localized digital/creator-led first communications that drive relevancy
• Partner with Media team to ensure delivery of assets on time to meet the media plan requirements and ensure delivery of business results tied to media and creative
• Follow processes that seamlessly manages the input and approval of key partners like Legal, Regulatory, & R&D
• Shape and execution innovation; business & financial case, validation, design, execution toolkits.

Requirements

Required Qualifications

• A minimum of a BA/BS degree is required; a Master’s in business or marketing specialization preferred
• A minimum of 5 years of marketing, sales or related experience is required

Desired Qualifications

• Preferred industry experience of Fashion, Beauty, Skincare, FMCG, Creative/PR Agency, or Consulting
• Experience leading and developing teams of teams
• Experience leading cross-functionals and agencies to develop a communications strategy for multiple brands or priorities
• Demonstrated ability to own commercial strategy and translate to communications strategy
• You should possess excellent creative instincts and strong leadership skills
• Strategy and data are the core of everything we do, so strong critical thinking and analytical skills are required.
• Digital marketing experience is critical.
• Budget management and forecasting experience.

Interested parties, please click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative and design agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP, but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Manager, Creative & Design at Visa does:

• Inspire and work with the Visa Design Studio team to develop innovative creative solutions, from broad concept development through to production and implementation providing clear and constructive direction throughout the process.

• Drive client take-up of creative services with high quality creative and impactful selling. Communicate and present design concepts to external and internal clients, explaining the creative rationale in the context of business objectives.

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Work hands-on to ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals.

• Develop creative ideas that meets both our clients’ objectives as well as our business objectives.  

• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors. Manage and create design components ranging from web, graphics, social as well as digital media content, print, environmental, OOH, BTL and packaging across all levels of project complexity.

• Stay updated with industry trends, tools, and best practices to continuously improve creative and design processes and output.

• Collaborate effectively with Visa marketing teams, copywriters, and broader campaign creative team to develop world-class creative work.

• Make designs come to life by conceptualizing, creating and animating storyboards, editing videos, creating mock-ups, convert layouts to HTML format, etc. Prepare and organize final artwork delivery, ensuring all details and requirements are in place.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in it’s early stages of expansion and the role will be integral in its formation. 

What you will need:

You will need to have a strong passion for creativity and strategic design, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client-facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

• Serve as the lead point of contact for all customer account management matters.

• Planning, implementing and supervising the company’s financial strategy

• Managing the company’s financial accounts, payroll, budget, cash receipts and financial assets

• Handling the company’s transactions and debts and doing cash flow forecasting

• Performing the company’s financial audits

• Following proper accounting procedures to reach financial objectives

• Monitoring and analyzing financial accounting data

• Creating financial reports based on data analysis

Permanently split shift – i.e. 10pm to 4am / 7am to 10am

Handling of perishable items – i.e. vegetables and fruits

Able to identify the quality of vegetables and fruits – i.e. selecting / rejecting / negotiating with suppliers

Able to justify pricing – regulating the price due to its perish-ability and limited-shelf-life (Must inform all concerned department accordingly, ie. cashier about the price adjustment i.e. discount and special offer).

Must have good knowledge about cold room storage, inventory check, stocking, etc

Overall-In-Charge for maintaining the cleanliness of the entire area – i.e. cold room, packing area, main sales walkway, etc

Must be customer oriented

Must be a team leader - the entire operation centered under your command

Hand phone must be on standby around the clock