Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Job Summary: The Recruitment Manager is responsible for leading the recruitment team to attract, select, and onboard top talent that aligns with the company’s strategic goals. This role involves managing the full recruitment lifecycle, organizing career and job fairs, and building strong relationships with educational institutions to create a talent pipeline.

Key Responsibilities:

Talent Acquisition Strategy:

• Develop and implement effective recruitment strategies to attract high-quality candidates across all levels of the organization.
• Collaborate with department heads to forecast hiring needs and create talent pipelines for future roles.

Career Talks and Employer Branding:

• Arrange and conduct career talks at universities, colleges, and other educational institutions to enhance employer branding and attract top talent.
• Develop presentations and materials that highlight the company’s values, culture, and career opportunities.
• Organize and participate in school and university fairs, job fairs, and career exhibitions to promote the company as an employer of choice.
• Liaise with event organizers and academic institutions to ensure smooth planning and execution of recruitment activities.
• Establish and maintain relationships with external recruitment agencies, career services, and academic partners to support recruitment initiatives.
• Collaborate with Workforce Singapore, Ministry of Manpower (MOM), and other government agencies on employment-related programs.

End-to-End Recruitment Management:

• Manage the recruitment process, including JD drafting with Hiring Manager, job postings, screening, interviews, and extending job offers.
• Leverage recruitment software and platforms (e.g., Social Media, Job Portals) to attract and manage candidates effectively and utilize social media and digital platforms to promote job openings and engage with potential candidates.
• Lead and mentor the recruitment team by providing guidance, support, and continuous training to enhance their performance.
• Assign roles and responsibilities within the team, ensuring that recruitment goals are met.
• Track and report key recruitment metrics (e.g., time-to-fill, cost-per-hire, candidate conversion rates) to ensure continuous improvement of recruitment efforts.
• Provide regular updates to senior management on recruitment activities, challenges, and results.
• Work closely with the other HR team members to ensure a smooth onboarding process for new hires.
• Provide input into the design and execution of onboarding programs that help new employees integrate into the company culture.
• Promote and implement recruitment practices that support diversity, equity, and inclusion goals within the organization.
• Reports to Senior Human Resources Manager.

JOB REQUIREMENTS:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as a Recruitment Manager or similar role in a fast-paced environment.
• Active and outgoing with the ability to build strong relationships with candidates and stakeholders.
• Proactive, a self-starter who takes initiative and drives recruitment efforts with minimal supervision
• Leadership skills with experience in leading recruitment team or managing hiring projects
• Good communication with clear and effective interaction with candidates and internal teams
• Problem solver who can identify issues and improve the recruitment process
• Creative and strategic thinker able to develop and implement innovative recruitment strategies
• Tech-savvy and familiar with Applicant Tracking Systems (ATS).

Job Summary: The Recruitment Manager is responsible for leading the recruitment team to attract, select, and onboard top talent that aligns with the company’s strategic goals. This role involves managing the full recruitment lifecycle, organizing career and job fairs, and building strong relationships with educational institutions to create a talent pipeline.

Key Responsibilities:

Talent Acquisition Strategy:

• Develop and implement effective recruitment strategies to attract high-quality candidates across all levels of the organization.
• Collaborate with department heads to forecast hiring needs and create talent pipelines for future roles.

Career Talks and Employer Branding:

• Arrange and conduct career talks at universities, colleges, and other educational institutions to enhance employer branding and attract top talent.
• Develop presentations and materials that highlight the company’s values, culture, and career opportunities.
• Organize and participate in school and university fairs, job fairs, and career exhibitions to promote the company as an employer of choice.
• Liaise with event organizers and academic institutions to ensure smooth planning and execution of recruitment activities.
• Establish and maintain relationships with external recruitment agencies, career services, and academic partners to support recruitment initiatives.
• Collaborate with Workforce Singapore, Ministry of Manpower (MOM), and other government agencies on employment-related programs.

End-to-End Recruitment Management:

• Manage the recruitment process, including JD drafting with Hiring Manager, job postings, screening, interviews, and extending job offers.
• Leverage recruitment software and platforms (e.g., Social Media, Job Portals) to attract and manage candidates effectively and utilize social media and digital platforms to promote job openings and engage with potential candidates.
• Lead and mentor the recruitment team by providing guidance, support, and continuous training to enhance their performance.
• Assign roles and responsibilities within the team, ensuring that recruitment goals are met.
• Track and report key recruitment metrics (e.g., time-to-fill, cost-per-hire, candidate conversion rates) to ensure continuous improvement of recruitment efforts.
• Provide regular updates to senior management on recruitment activities, challenges, and results.
• Work closely with the other HR team members to ensure a smooth onboarding process for new hires.
• Provide input into the design and execution of onboarding programs that help new employees integrate into the company culture.
• Promote and implement recruitment practices that support diversity, equity, and inclusion goals within the organization.
• Reports to Senior Human Resources Manager.

JOB REQUIREMENTS:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as a Recruitment Manager or similar role in a fast-paced environment.
• Active and outgoing with the ability to build strong relationships with candidates and stakeholders.
• Proactive, a self-starter who takes initiative and drives recruitment efforts with minimal supervision
• Leadership skills with experience in leading recruitment team or managing hiring projects
• Good communication with clear and effective interaction with candidates and internal teams
• Problem solver who can identify issues and improve the recruitment process
• Creative and strategic thinker able to develop and implement innovative recruitment strategies
• Tech-savvy and familiar with Applicant Tracking Systems (ATS).

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

Responsibilities:Conduct forecasting and planning of materials to ensure smooth production process
Schedule and plan production activities based on job orders
Monitor the lead time of producing the finished product
Update and check inventory physical stock and arrange production of finished goods to meet the sales order
Ensure production schedule meet the delivery date
Liaise with suppliers for powder coating
Troubleshoot discrepancies and quality issues
Requiements:Experience in aluminium working sector and manufacturing
Able to lead team members on production and installation
Have experience in working machineries
Able to read technical and installation drawings
Ensure products and install quality
Planning of production schedules and allocate sufficient Manpower
Implementation production processes and maximize efficiency and reduce production waste
Implementing continuous process improvements
Preparing material and equipment lists, PO, cost analyses and estimated cost
Provide training staff for new production teams
Working hours & days: 6 days work per week 8:30am to 5:30pm
Working location - Ubi

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

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The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

• Delegate maintenance responsibilities to team members
• Prepare and implement project budgets and timeframes
• Ensure all building facilities adhere to proper safety, PUB, SP standards
• Excellent time management and multitasking skills
• Knowledge of HVAC and other building systems
• Advanced mechanical and plumbing skills

We are seeking a skilled HR Administration Manager to lead and coordinate the human resources and administrative functions within our organization. The ideal candidate will possess a robust background in administration, demonstrate exceptional organizational skills, and have experience in human resources and basic accounting.

In this role, you will be instrumental in supporting our people-centric initiatives and ensuring the smooth operation of daily HR functions. You will report directly to the Executive of HIC and oversee various HR activities, including recruitment, onboarding, employee relations, and employee engagement. We are looking for a candidate who is passionate about employee well-being, compliance, and operational excellence.

Key Responsibilities

Administrative Oversight

• Oversee daily office operations, including supply management, company subscriptions, payment processing, and other day-to-day administrative needs.
• Develop and implement office policies by establishing procedures and standards that guide operational efficiency. This includes organising office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning clerical functions appropriately. Analyse and monitor internal processes for continuous improvement.

Human Resources

• Ensure compliance with local employment laws and regulations, including the Employment Act, Common Law, Employment of Foreign Manpower Act, Work Injury Compensation Act, and the Workplace Safety and Health Act.
• Manage employee contracts, payroll, and benefits administration to ensure adherence to legal requirements.
• Oversee HR administration tasks, including employment agreements, contract variations, and performance reviews.
• Develop and implement comprehensive organisational strategies that promote a culture of excellence, innovation, and continuous improvement.
• Champion a culture of safety, quality, and high performance, fostering practices that enhance employee engagement and well-being.
• Design and manage compensation and benefits programmes, including salary benchmarking, incentive programmes, and benefits administration.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning, while providing guidance to managers and employees.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution, while promoting a positive work culture through engagement initiatives.
• Identify and resolve HR issues as they arise, offering expert guidance and support to management on all employment-related matters.
• Manage payroll processing, including CPF, Levy, and statutory claims submissions, along with monthly payroll reporting.
• Regularly review and update HR and administrative policies to mitigate risks and ensure alignment with best practices.
• Organise and support employee engagement and welfare activities, including the planning and execution of company trips and events.

Qualifications

• A degree in Human Resource Management, Business Administration, or a related field, with a minimum of 5 years of relevant experience in an HR generalist role or managerial position in a similar capacity.
• Strong knowledge of the Employment Act, local legislation, and best HR practices.
• Familiarity with office management responsibilities, systems and procedures, and risk management skills.
• High adaptability with excellent interpersonal and written communication skills.
• Meticulous attention to detail, coupled with strong analytical and problem-solving abilities.

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

· Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

Responsibilities:

• Lead the Facilities Management (FM) team in full scope of FM hard and soft services
• Responsible for communicating department facility-related activities and projects to management
• Lead, plan and manage preventive, corrective and maintenance work schedules for the mall
• Review and monitor term contracts for all building services installations and facilities’ services
• Ensure compliance with the safety and statutory requirements for the mall and operations
• Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance
• Monitor and analyse the monthly utilities consumption trend to manage energy and water usage
• Track, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design, sub-division and fit-out works
• Maintain policies and procedures for the building operations, maintenance, administration, and management
• Prepare monthly management report, building circulars and approval papers
• Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs
• Attend and investigate critical issues/projects for follow up rectification

Requirements:

• Degree/ Diploma in Mechanical/ Electrical Engineering or equivalent
• Minimum 5 years of relevant experience in Real Estate, Facilities Operations Management
• Possess hands-on experience in Facilities Management, Project and Maintenance Operations include ACMV, Electrical and Fire Protection services
• Must be well-versed and experienced with good technical competency in M&E matters
• Candidate should possess Senior/ FSM certificate
• Candidate with certification in GMM/ GMFM has an added advantage
• Independent with good leadership traits and lead by example
• Hands on ability to lead the team on everyday operations and projects
• Ability to multi-task, an eye for details and perform under tight timeline
• A strategic thinker with strong analytical skills and critical path planning ability
• Positive disposition, resourceful and a team player
• Excellent interpersonal and communication skills

Castlery is seeking for a dynamic and experienced Senior Manager, Category Planning to join our Merchandising team. The ideal candidate will play a pivotal role in driving our assortment revenue and profit growth, overseeing the entire product lifecycle, from ideation to launch, ensuring the successful development and delivery of innovative and market-leading products. The senior manager will collaborate with cross-functional teams, lead a team of category managers, and drive the strategic vision for our product portfolio.

If you are a strategic and creative leader with a passion for product innovation and a proven ability to lead successful product teams, we invite you to apply for this exciting opportunity.

Join us in shaping the future of our product portfolio and making a significant impact in the furniture market!

What you’ll be doing

• You will take a strategic responsibility in growing our revenue and profit while building our assortment strategy based on customers’ needs.
• You will be spearheading the development and expansion of product categories, considering market demand and business objectives.
• You will take ownership on the creation and maintenance of category plans, ensuring a well-balanced and aesthetically coherent product assortment.
• You will define and execute product roadmaps, ensuring a cohesive and market-leading furniture collection.
• You will oversee the end-to-end product development process, ensuring the timely and high-quality delivery of designer furniture.
• You will work closely with category merchandising team to identify emerging trends, customer preferences, and opportunities for innovation.
• You will collaborate with design, marketing, and sales teams to enhance category positioning and optimize product mix in order to create impactful go-to-market strategies and effectively communicate product stories.
• You will collaborate closely with product design, manufacturing, and quality assurance teams to translate product visions into tangible, market-ready offerings.
• You will manage and mentor a team of category managers, provide strategic guidance on product and category management best practices, ensuring professional growth within the team.

What you’ll need

• Bachelor’s degree in Merchandising/ Product Management/ Product Design/ Business/ Economics or equivalent field; advanced degree or equivalent qualification is a plus.
• At least 6 years’ experience in product category management in the furniture and home furnishings industry, preferably with a strong familiarity of the buying process as well. Keen understanding of the current furniture and home furnishings market, with knowledge of existing competitors, and their brand position and value proposition. Experience in category expansion, whilst still maintaining hands-on approach to working with internal & external stakeholders.
• In-depth knowledge of design trends, materials, and manufacturing processes.
• Excellent communication, negotiation, and collaboration skills.
• Analytical thinker with a keen eye for design and market trends.
• Pro-active, ‘can do’ mentality combined with a track record of successful execution of strategies and activities.
• Charismatic leader with at least 2 years’ experience in leading and managing a team of at least 3 direct reports.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Started in 2013, Castlery is a vertically integrated furniture brand. Our mission is to redefine boundaries of home elegance through creating designer furniture for the masses via a direct-to-consumer model.​ Headquartered in Singapore with offices in the United States, Australia. China and Malaysia, we are a team of 300+ passionate designers, engineers, data scientists, marketers and logistic specialists who are aiming to reinvent the traditional furniture industry. ​

As we continue to grow and expand our influence, we are seeking a driven and strategic-minded individual, who is passionate in creating impact and be part of a team re-shaping the global furniture industry, to join us as Operations Strategy Senior Manager.

This role offers a unique opportunity to help streamline company-wide operations across functions (such as merchandising, logistics, marketing, sales, HR, finance, etc.) and align them with our mid/long term strategic goals. It will contribute to Castlery’s success by ensuring operational efficiency, performance monitoring, financial success, and risk management.

You will be making impact through the below areas (but the sky is the limit):

• Strategic Alignment: Work closely with key stakeholders to align operations with the company’s strategic goals, ensuring that all activities contribute to the overall success of the organisation.
• Performance Monitoring: Establish company-wide level 1/2/3 metrics and develop monitoring mechanisms to track process, identify areas of improvement, and make data-driven decisions. Facilitate the quarterly business reviews. Bring in cross-functional perspectives into performance monitoring and problem solving.
• Streamlining Operations: Identify areas for improvement and implement strategies to foster end-to-end thinking, break silos, streamline cross-functional processes, and gradually increase company-wide operational excellence.
• Drive Change: where required the Operations Strategy Team will lead and manage strategic change initiatives and, through the process, enhance our culture of customer centricity, bias for action, dive deep and innovation (learn and be curious) within the organisation.
• Business Partnering: Collaborate with senior managers across Castlery to understand their needs, address challenges, fulfil talent gaps, and develop solutions that drive operational excellence.

What you’ll need:

1. Superior analytical capabilities, able to deep dive into topics/problems and understand root causes, with solid data validation.
2. Highly curious and enjoys understanding the end-to-end of a topic, including the operational details.
3. Proven experience and capability in managing multiple projects across a wide variety of functional business problems, allocating resources, and collaborating across teams within tight deadlines.
4. Excellent interpersonal skills and a clear communicator across written and verbal communication; able to influence and collaborate with stakeholders across functions at all levels of experience.
5. Comfortable with ambiguity and identifying what may be needed to define clarity.
6. Preferably has 5 years of more work experience as a strategy advisor or management consultant in top-tier strategy consulting firm or high growth startup or venture capital firm.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Job Description:

• Responsible for the Restaurant business performance and maintain high standard of service.
• Create and execute plans for restaurant sales and profitability.
• Plan and coordinate menus with Executive Chef.
• Build strong relationships with customers and serve as the main point of contact.
• Advise customers on menu and beverage choice.
• Respond to customer complaints. Ensure positive customer service, taking appropriate actions to turn dissatisfied customer into return customer.
• Provide effective leadership to the Service Team.
• Handle disciplinary issues, conducting Annual review and confirmation of staff.
• Constantly review, evaluate SOP and suggest improvements to the management.
• Ensure all employees adhere to the company's SOP.
• Train & coach team members to ensure staff development.
• Handle and control cashiering duties, daily sales collection, cashiers float and petty cash claims .
• Perform banking duties.
• Any other appropriate duties and responsibilities as assigned.

Job Requirement:

• 5 years experience in relevant field.
• Knowledge of cost/inventory management would be an added advantage.
• Excellent organizational skills.
• Ability to thrive in a challenging environment.
• Strong public relations with excellent interpersonal & communication skills.
• Candidate must be a strong leader & team player.
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty.
• Candidate must have basic PC-literacy.

Job Descriptions:

• Overseeing day-to-day operations of the restaurant to ensure a smooth and efficient

workflow.

• Managing staff, including scheduling, training, and ensuring high service standards.

• Maintaining inventory, coordinating with suppliers, and ensuring timely procurement

of high-quality ingredients.

• Ensuring adherence to all health and safety regulations in the kitchen and dining areas.

• Handling customer inquiries, resolving complaints, and ensuring overall customer

satisfaction.

• Monitoring financial performance, including managing budgets, controlling costs,

and achieving revenue targets.

• Developing marketing strategies and promotional activities to enhance the

restaurant’s visibility and attract customers.

• Ensuring the restaurant’s ambiance and décor are in line with the expectations of

guests, providing a warm and inviting environment.

Job Requirements:

-4-5years related experience

- degree holder

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