Support Specialist (Japan market)

• 12 months contract
• Work location: CBD
• Working hours: Mon to Fri, Wed to Sun, Tues to Sat and Sun to Thurs (rotation) – 8am to 5pm

The Opportunity

• Provide technical support to product administrators via a ticket management system while respecting committed SLAs
• Effectively communicate with customers across multiple channels; correspondence, live chat, screen sharing and phone support
• Troubleshoot, isolate, reproduce, investigate and log customer issues while utilizing internal engineering level technical tools
• Collaborate with multidisciplinary teams such as engineering and product to ensure swift resolution and customer satisfaction
• Handle multiple simultaneous investigations with an average ticket load of 20-25 per day
• Perform escalation management on call duties. Handle internal and external escalations raised by partners and product administrators for existing customer cases
• Execute incident management on call duties by triaging issues and publishing status page updates
• Identify trends and patterns, along with topics outside of the support scope, and escalate to the respective teams
• Utilize multiple internal knowledge sources along with externally available resources to communicate effectively with customers
• Adhere to company's privacy and security standards and be extremely vigilant assessing level of privacy when sharing information externally
• Identify inefficiencies and opportunities in both external and internal support workflows

Your Background

• Minimum 2 years of experience in successfully supporting enterprise level customers via multiple channels: correspondence, live chat, screen-share and phone
• Strong technical knowledge and practical understanding in: web and internet technologies
• Capability to absorb high volumes of information across multiple resources (technical documentation and product information)
• Demonstrated ability to work with a sense of urgency and prioritize complex tickets daily based on customer impact and SLAs
• Strong critical thinking and analytical skills to isolate, investigate, reproduce and resolve hardware and software issues while leveraging engineering level troubleshooting tools
• Ability to understand, assess and identify issue trends and impact at a customer account level
• Collaborative interpersonal skills with experience working in a cross-functional team environment
• Agile with swift adaptation to constant product and process changes
• Confident verbal and written communication skills; excellence in empathy and rapport building
• Strong cultural awareness and sensitivity, with the ability to understand and respond appropriately to various cultural and language signals
• Fluency in Japanese language is essential as the role will be supporting Japanese customers and stakeholders.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Candidates should have Treasury Market domain expertise in Fixed Income, Equity Derivatives.

1. Part of a scrum team handling Treasury & Markets Projects/Enhancements
2. Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.
3. Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
4. Possess strong business & technical subject matter knowledge.
5. Understanding of multi-asset class products e.g., Fixed Income, Equity Derivatives, FX, FX Derivatives, Interest Rate Swaps, etc.
6. Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.
7. Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
8. Become an effective “bridge” between users and technology.
9. Good team player with strong interpersonal skills.
10. Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

• Bachelors or higher degree preferably in Business or Comuter Science or Technology or Science
• At least 6 years experience as a Business Analyst.
• Possess strong business & technical subject matter knowledge.
• Ability to run and manage projects independently.
• Working experience with Wealth users is an advantage.
• Experience in Agile delivery will be an advantage.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.
• Experience working on Jira, Confluence will be an advantage.

Candidates should have Treasury Market domain expertise in Fixed Income, Equity Derivatives.

1. Part of a scrum team handling Treasury & Markets Projects/Enhancements
2. Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.
3. Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
4. Possess strong business & technical subject matter knowledge.
5. Understanding of multi-asset class products e.g., Fixed Income, Equity Derivatives, FX, FX Derivatives, Interest Rate Swaps, etc.
6. Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.
7. Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
8. Become an effective “bridge” between users and technology.
9. Good team player with strong interpersonal skills.
10. Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

• Bachelors or higher degree preferably in Business or Comuter Science or Technology or Science
• At least 8 years experience as a Business Analyst.
• Possess strong business & technical subject matter knowledge.
• Ability to run and manage projects independently.
• Working experience with Wealth users is an advantage.
• Experience in Agile delivery will be an advantage.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.
• Experience working on Jira, Confluence will be an advantage.

• In charge of developing and implementing sales and marketing strategy in assigned territories / sales channel including marketing initiatives, business development opportunities as well as new market entry plan, analysis, budget and timeline
• Pro-actively innovate and respond to market needs
• Build knowledge of the market in terms of new product development, market potential & size, key players, consumption patterns, etc.
• Manage and build relationships with customers
• Enable negotiations regarding price variations, customer specification and promotional mechanisms
• Participate in local and/or global trade shows and exhibitions to promote brand awareness

Job Requirements:

• Degree or Diploma in Marketing / Business / Management or equivalent
• Possess a positive attitude with high level of self-motivation and determination
• Good interpersonal skills and able to interface with all levels, internally and externally in a professional and responsive manner
• Strong in customer relationship management and networking
• Proficiency in presentation is an essential requirement
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Willingness to travel as and when required
• Experience in Business Development in FMCG, F&B or Hospitality sector is a bonus
• Singaporeans only.

We will relook at all applications again even if you have applied before. Those who have strong relevant work experience will automatically be considered for Senior Exec or Managerial role if deeemed suitable for consideration.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and cultural and language insights, beyond what our standard systems or scaled solutions can provide.

The successful candidate will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

The Market Specialist will be part of a data-driven analysis culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in Singapore.

RESPONSIBILITIES

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the Bengali markets
• Work as part of an on-call operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on South Asia.
• Draw upon linguistic and cultural expertise in South Asia's Bengali market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region.
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in South Asia Bengali markets and the broader South Asia Region.
• Support development of scalable operational solutions to enhance support for our user community in the Bengali markets, while also collaborating effectively with other regions.
• Conduct root cause analysis and address issues reported on Meta products such as requests for account support as and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Assess top-line operational metrics and collaborate with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Collaborate with regional cross-functional teams on leading or supporting key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

MINIMUM QUALIFICATIONS

• Currently has, or is in the process of obtaining a Bachelor's degree. Degree must be completed prior to joining Meta.
• Fluency in written and conversational Bengali to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with strong analytical and creative problem-solving skills
• Strong interpersonal skills and ability to build relationships with internal and external partners
• Ability to work with graphic and/or objectionable content.
• Proven ability to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

PREFERRED QUALIFICATIONS

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency in additional South Asian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Excellent analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Job responsibilities

1. Participate in the design, development, and iteration of single- or multi-camera 3D human body-related algorithms;
2. Participate in the accumulation of human body modeling and driver-related algorithms into a tool chain, and use large amounts of data to promote performance optimization of related algorithms;
3. Participate in the entire process of data collection, post-processing and algorithm verification to promote a virtuous cycle of data collection;
4. Work closely with team members to complete the implementation of relevant projects.

Job Requirements
1. Bachelor degree or above, major in computer, electronic information, software, robotics and other related majors;
2. Proficient in using at least one programming language such as C/C++ and Python;
3. Have research experience in 3D data structures (such as voxels, polygon meshes, point clouds, etc.);
4. Master one of the deep learning frameworks such as PyTorch, TensorFlow, MXNet, and Caffe;
5. Have excellent problem analysis and problem-solving abilities, as well as good communication and teamwork skills.

Extra points:
1. Have research experience in related algorithms (such as human body reconstruction, human body key points, multi-camera calibration, etc.);
2. Relevant internships in the industry, research experience in university laboratories, research institutes, and work experience;
3. Have a background in contributing to open source projects related to research in graphics, computer vision, machine learning, etc.;
4. Publish relevant papers in top international conferences or journals (CVPR, ICCV, ECCV, 3DV, SIGGRAPH, TOG, TPAMI, etc.);
5. Dare to make breakthroughs and innovations at work, and be passionate about solving challenging problems.

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Role Purpose

Be part of our centralised pricing department and work with the Market Manager to manage quotation requests and deliver prices to customers. Assistant Market Managers will ensure speed-to-market for all pricing requests and assist the Market Manager in developing pricing tactics and strategies to achieve contribution and market share targets.

Role Accountabilities

Business/Growth Targets

• Process quotation requests from sales in a timely and efficient manner in line with commercial targets.

• Assist the setting of tariff levels and support development of competitive pricing proposals.

• Assist the Market Manager in understanding key market, customer, and sector trends.

• Assist the Market Manager in understanding competitive behaviours in the market.

• Assist the Market Manager in understanding and achieving market share targets.

• Assist the Market Manager in formulating proactive tactical pricing initiatives that react to market conditions and deliver value.

• Facilitate non-standard quotation requests, as directed by the Market Manager.

• Manage the day-to-day administrative functions of Market management.

Customer Experience

Contribute to an exceptional customer experience by ensuring:

• Speed to market and fast quote turn times for sales team delivery.

• Short-term pricing and sales strategies with regional sales teams.

• Set Port Pair / Equipment type level tariffs.

• Set and monitor discount from tariff levels to achieve speed to market.

• Set and monitor strike rates at tariff levels.

Reporting

• Prepare annual budgets, quarterly forecasts, and monthly accounts for cargo contribution across all services.

• Analyse trends, market profile and competition changes.

• Define and understand model voyage from Line/Capacity managers for specific sectors and monitor performance.

Develop market intelligence:

• Develop expertise in their CIF/FOB markets, and embed this knowledge into the organization.

• Review feedback from customers (via Sales) and competitor behaviour to contribute to tactical pricing and product discussions.

Crisis Management

• Make every effort to be aware of and understand your role in the event of a crisis.

• Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

• Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

• Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

• Challenging and stopping unsafe acts and behaviours or unsafe conditions.

• Comply with the Global Safety Standards, Policies and Operating

Procedures.

Key Qualifications & Skills

Qualifications

• Degree qualification with business/marketing focus.

Technical Skills

• 1-3 years’ related experience in Shipping industry preferred.

• A good understanding of the financial drivers to the business and customers.

• Financial acumen: ability to prepare and analyse financial data in support of business initiatives.

• Good communication, presentation and negotiation skills.

• Demonstrated commitment to exceptional customer service.

Professional Skills

• Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

• Ownership and accountability: Take responsibility for individual and team output and results.

• Collaboration: work effectively with internal and external stakeholders; seek and provide help to colleagues.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

EARC is a market research and consulting company that provides a comprehensive suite of quantitative, qualitative and neuromarketing research. Using a variety of methods, we gather data that can be translated into actionable and relevant solutions for businesses and organisations.

We are looking to hire a project executive (Market Research) to embark on a fruitful journey for market research. We strive to achieve good rapport as a team and a working culture for everyone's benefit.

If you have a knack for managing things, like keeping things in order and seeing your hard work turn into reality this role could be for you. You would be exposed to various research projects and understand the methodology of projects.

If you have relevant experience in event planning, running marketing campaign or have done research projects before, it will be advantageous.

Roles & Responsibilities:

This position deals mainly with project management towards research-related project works and assists in the setup of the research project, managing key events, and administrative matters relating to monitoring and reporting. You will be exposed to various aspects of a project to pick up relevant skills. Including data management.

Specific Responsibilities:

- To understand office SOP and resources.

- Organize, plan and execute within the timeline of the project. Including data management procedures.

- To assist with the execution of projects in general based on the client's requirements.

- Work closely with the company management and manage tasks.

- Create and maintain necessary project mgmt docs (Excel, charts, schedules, follow-up with the external vendor.)

- Survey methodologies and designing of the project.

- Apply planning and execution plans, and link up the tasks to ensure flow is smooth.

- Be helpful and learn to manage together as a team. Build rapport.

Requirements:

- Able to work independently and to work within the project schedule

- 5 day/week, 10am to 630pm. (WFH arrangements will be in place)

- Good office environment and near MRT. Local SME, bond and work together.

- Training will be provided, good job to gain experience. Learn to have good co-ordinating skills.

Responsibilities

• Evaluate, monitor and analyze market risk in the Bank
• Perform market risk related control, including limit review, limit monitoring and control all approved limits and escalate of limit breaches
• Perform system data validation and enhancements, develop and enhance systems and templates to capture and monitor risk data
• Conduct regular stress testing, perform data and scenario analysis
• Prepare risk reports in a timely manner
• Risk management committees related preparation (presentation slide and committee's meeting minutes etc.)

Requirements

• Bachelor's degree or above, preferably in Finance, Mathematics or related discipline
• Professional certification such as FRM, PRM, and CFA and experience with asset management will be advantageous
• About 3 years of relevant experiences in market risk management within Banking
• Well versed in Treasury products & Derivatives, multiple asset classes and business lines
• Experience with IRRBB, VBA and strong Excel skills is preferred
• Strong communication & stakeholder management skills

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Nomura Overview

Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Department Overview

The Risk Management Department at Nomura is broadly organised according to the main risk classes; Credit Risk Management, Market Risk Management, Operational Risk Management and New Products/Business. The Risk Management team works to provide a firm wide capital management framework, which takes into account the availability and cost of capital, its effective utilization within and across business lines and the overall capital adequacy of the firm.

Risk Management's key activities include ensuring transparency and effectively managing market, credit, liquidity, concentration and tail risk within the risk appetite of the firm and monitoring the effectiveness of capital utilization through the use of limit structures, with an emphasis on stress testing and risk adjusted returns on capital efficiency measures.

Role Description:

The Risk Change function within Risk management manages regulatory and other strategic changes for various risk business functions. Working in Risk change gives a great opportunity to understand Nomura Risk businesses processes and domain. Risk Change partners with technology and business functions to support implementation of various risk solutions. Successful candidates will work within the Market Risk workstream and will work very closely with other global Risk Analysts, Risk middle office, Risk Technology, Global risk change team and other business functions to deliver various regulatory and strategic risk changes.

As part of the Market Risk global Book of Work covering both regulatory, Strategic and incremental business change, the Change Manager, Market Risk would be supporting programme managers and other business analysts in market risk programme to deliver across a number of market risk initiatives.

Other responsibilities:

• Delivering business analysis tasks and supporting programme management in senior management reporting about status and key issues.
• Writing concise business requirements including business processes, data analysis, reviewing & challenging IT design, functional testing, stakeholder management, addressing user and senior management queries.
• Ensure adherence to project governance and control processes around project delivery, timely reporting of project status, issues, risks to various management team and governance forum as appropriate.
• Leverage strong foundation of various market risk concepts to manage delivery of business mandatory market risk related changes.
• Interprets the regulatory requirements in conjunction with various Market risk stakeholders to manage scoping of business requirements and delivery
• Act as business gatekeeper to control issues being raised to IT and work with the business and project management to ensure issues are raised appropriately and are fully understood/agreed globally.
• Good team player who would be required to work closely with the global business, IT, BAs, QA and development team throughout project lifecycle.
• Work with lead PMs to organise and prioritise work for the global team within deadlines set and escalate as required.

Requirements:

• A Degree from an accredited University.
• Minimum 4 years’ experience in Market Risk management as a Business Analyst or Business User with experience in Fixed Income and Foreign Exchange trading products.
• Experience in Market Risk domain in areas like computation of risk measures (VaR, IRC, ES etc.), management of risk limits, and risk reporting.
• Experience in data analysis and have the ability to summarise the pattern in the data by querying/analysing large amount data using various tools including SQL.
• Experience with Basel norms, particularly FRTB and Basel 2.5 standards
• Prior experience in market risk system implementations and involvement in regulatory projects.
• Good communication skills and understanding of key Market risk business processes to support presentation of complex topics to senior management.
• High level understanding project management concepts and approach.
• Track record of managing requirements, delivery and testing in a fast-paced environment
• Strong attention to detail, accuracy and timeliness of delivery.
• Some experience in defining Testing approach, test plan and test co-ordination.
• Proven experience facilitating the elicitation of requirements from end users and translating them to user, functional and non-functional requirements for Development Teams. Work with development teams (IT) to clarify that design meets requirements.
• Detailed knowledge of all Microsoft Office products, i.e. Word, Excel, Power Point & Visio.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 7290

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

We are looking for an IT Project manager who can manage this transformation across facets like - Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and Aftercare.

Project Overview:

• End-to-End Equity Derivatives Automation is a project under the Global Market Resilience program aiming to standardise Equity Derivatives processing in China.
• The project's end objective is to achieve enhanced automation for Equity Derivative Trade Processing in China and extend the functionalities developed to other APAC locations to support added trading opportunities for the front office with a robust operational processing model and technical stack for the ITO. The project entails a transformation in how the Equity Derivative trade processing is managed out of APAC from both a process and a systems standpoint.

Direct Responsibilities:

• Overall IT PM for the program.
• IT Delivery leader for the program - Working with Front Office, Operations, Finance and Technology stakeholders for the target architecture implementation
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front-to-finance chain
• Stakeholder management, running program governances, Steering committees, regular operational and working committees

Qualifications:

• Minimum 12 Years of Project Management Experience.
• Master's degree or MBA in economic or finance
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front-to-back project implementation experience – Exposure to referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, and group reporting chains
• PM expertise managing large transversal IT programs > 2-3 Mi SGD in budget is mandatory
• Ability to understand transversal architecture in a Capital Markets context
• Basic technical analysis skills on systems interfacing, identifying gaps and proposing resolutions Knowledge of Trade life cycle
• Ability to work with stakeholders across geographies

Previous experience in working in Matrix organizations

Security Market Development Associate Director

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

• Open to suitable candidates based in any of the Growth Markets MU’s including SEA, LATAM and ANZ.
• Collaborate with Alliance Partner to jointly originate Security opportunities and increase qualified pipeline.
• Qualify opportunities and collaborate with Sales Capture Lead.
• Execute the offering activation strategy, confirming strategic alignment between Accenture and the Partner.
• Develop and align field engagement with Alliance Partners framing the unique value proposition for the offering in combination with Accenture Security.
• Develop strong relationship with Alliance Partner executives to identify accounts to approach jointly.
• Manage relationships with the Alliance Partner sales team throughout the entire sales cycle.
• Bring strong knowledge of offerings into partner, client team, and client discussions.
• Leverage enablement materials on offerings, adjusting as needed to fit a particular client’s situation.

Requirements:

• Bachelor's Degree
• With extensive experience in Sales, Security
• With wide range of connections to be able to help bring in additional clients

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Sales Manager (NVOCC)

• Salary: $4,500 - $6,500 + Commission + AWS
• Working hour: Monday - Friday (9am – 6pm)
• Working location: Tanjong Pagar

Job Responsibilities:

• Management of Non-Vessel Operating Common Carrier (NVOCC) account of overseas customers and domestic customers.
• Generate New Sales & complete responsibility for all assigned NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/ Rate Negotiation / Closing spot Ad hoc rates
• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Market Entry Strategy: Develop and execute market entry strategies for China, leveraging legal expertise to navigate regulatory requirements and optimize market penetration.
• Partnership Development: Identify, negotiate, and establish strategic partnerships with educational institutions, corporations, and government entities in China, ensuring alignment with company objectives and legal standards.
• Legal Compliance: Ensure all business activities comply with Chinese laws, regulations, and company policies, providing legal advisory support as needed.
• Sales and Revenue Growth: Drive revenue generation through effective sales strategies, pricing models, and contract negotiations, utilizing legal expertise to draft and review agreements.
• Competitive Analysis: Monitor competitive activities, market trends, and legal developments to anticipate changes and maintain competitive advantage.
• Stakeholder Management: Serve as the primary liaison for stakeholders in China, fostering strong relationships and delivering exceptional customer service.

Responsibilities:

• Collect and analyze market data to identify trends, opportunities, and competitive landscape.
• Assist in conducting market research studies, analysis and surveys.
• Prepare reports and presentations to communicate market insights and recommendations.
• Monitor industry news and developments.
• Assist in developing marketing strategies based on market research findings.
• Collaborate with customer development and sales team to gather data, performance tracking and insights.
• Support in forecasting and budgeting activities.
• Stay updated on market research techniques, trends and tools.

Requirements:

• Degree or Diploma in Business Administration or equivalent
• At least 2 – 3 years’ of market research and business analysis experience, preferably with FMCG industry background
• Experience in using Tableau or Power BI will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join the dynamic Professional team at J.P Morgan’s APAC Private Banking business with a focus in Taiwan market and deliver exceptional experiences to our clients, Bankers and Investors.

Job Summary:

J.P Morgan’s Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and solutions to Ultra High Net Worth individuals and families around the world. Through our integrated and diverse platform, we deliver highly customized and comprehensive market leading solutions to help clients with the many challenges and complexities they face in the ever-evolving financial services space.

To further strengthen our coverage and reach in this important market, we are looking for an Investment Professional to join the team. Investment Professionals work closely with our Bankers and Investors to provide support in all facets of daily business routine, whilst maintaining awareness and sensitivity to the confidential nature of Private Banking clients.

Job Responsibilities:

1. Provide operational support to Advisors and wider integrated team, where appropriate

2. Help manage account opening / onboarding process with onboarding officer as subject matter expert for both prospects and existing clients

3. Support Bankers with updating account documentation, authorities & Sig Lists on an adhoc basis and within the role of managing client Periodic Review process

4. Own the full trading life-cycle, from pre-trade checks, trade execution to booking and post-trade checks, including risk disclosures, product marketing obligations and reporting execution details to Clients, with a focus in Taiwan market.

5. Develop an in deep knowledge of all asset classes and products offered by the Private Bank

6. Act as a primary contact with external clients for day to day account administration, servicing, execution of investment securities and products.

7. Partner with the Client Service team and any other member of the broader team in the daily management of Accounts and Credit facilities, and any other accounts or activities relating to the overall client relationships.

8. Open new accounts as instructed by clients and client advisors, ensuring all necessary documentation is requested, received and approved for operations.

9. Assist advisors in preparation for client meetings, help prepare and provide analysis of investment performance or other client presentations to deliver to clients.

Required Qualifications, Capabilities & Skills:

1. Bachelor’s degree in any discipline.

2. Minimum 3 years of client service and/or relationship manager support experience in Private Bank, with background in brokerage and/or trading.

3. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients.

4. Strong knowledge of the Private Bank business, well-versed across all asset classes and investment products.

5. Dynamic and independent team player who possesses strong interpersonal and communication skills in delivering exceptional client services, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency.

6. Ability to work under tight market deadlines and accuracy in executing Clients’ directed orders are a must.

7. Absolute discretion when dealing with confidential matters.

8. Strong organizational and prioritization skills are required alongside effective judgement from risk and escalation perspectives.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=867d5f66295ec49985262bc380ec7d2a

Commodities Market Risk Analyst

Our client is a global leader within the commodities space looking for a Market Risk Analyst.

Main Responsibilities

• Perform daily validation and reporting of trading profit and loss to traders and management, including detailed analysis of key P&L drivers and reconciliation with trader estimates and market fundamentals.
• Conduct daily reconciliation of exposure with traders, ensuring accuracy and alignment in reported figures.
• Collaborate closely with the operations team to understand the logistical impacts on risk exposure, profit and loss, and costs, maintaining effective communication and coordination.

Requirements

• Bachelors degree in Mathematics, Economics, Finance, Business preferred
• 5 years of Market risk experience either in banking or in the commodities industry

Please do email your CV to [email protected], regretfully only shortlisted candidates will be contacted.

EA License no. 18S9419 | EA Personnel no. R2197703

Our Client:

Our client is one of the top Japanese firms, specialising in Energy infrastructure and Clean Energy solutions. Their Singapore office is looking for a Trader (Japan Market) to expand its LNG trading business globally.

The Responsibilities:

• Research and gather information in the LNG market
• Exchange information about LNG spot market conditions with LNG players
• Trade LNG cargo to/from system through daily communication with HQ team and Singapore trading network
• Report updates to General Manager of Trading team in HQ
• Expand the trading network with LNG and city gas products export/import companies globally (from Asia to Middle East, Australia, USA, Europe and Africa)
• Collaborate with various teams and departments (such as Overseas Business Development and LNG Business Optimisation Department) in HQ to implement the company’s strategies

The Requirements:

• Bachelor's Degree or above
• At least 5 years of experience in Japanese utility companies, LNG trading in Japan or LPG and city gas operation in LNG terminals
• Deep and extensive knowledge and experience of LNG trading and marketing in Japanese utility companies
• Able to comprehend agreements such as SPAS and MSPAS
• Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers
• Self-motivated to grow and contribute to the company
• Think logically and rationally
• Capable of working independently and persevering

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 108633

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Introduction

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to JP Morgan as Single Coverage Client Advisor (Vice President) China Market where you will support and manage all aspects of client relationships across the team. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together. We seek a high caliber candidate to join our team.

Job Summary

As a Wealth Management, Single Coverage Client Advisor, Vice President in the China Market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team. You will operate in both banker and investor capacity, handle and coordinate with various teams on account inquiries and investment-related aspects, and deliver strategic messages to your portfolio. You will also collaborate with other team members to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities

1. Support and manage all aspects of client relationships across the team; develop and maintain long-term relationships through professional/personal networks and contacts.

2. Operate in both banker and investor capacity, and handle/coordinate with various teams on both overall account inquiries/maintenance as well as on investment-related aspects.

3. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.

7. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities

1. Bachelor’s degree or equivalent in any discipline

2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.

3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.

4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

5. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the bank.

6. Operate with a high level of integrity and risk awareness.

7. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.

8. Proficiency in Mandarin language is required as there will be frequent interaction with Chinese clients from China.

Preferred Qualifications, Skills And Capabilities

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.

2. Strong knowledge of local regulatory policies and guidelines

3. Strong knowledge of relevant financial markets and instruments

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=7ac49b2d9d45ea204c011024ce1cf22f

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Kpler Insight is looking for an experienced Analyst in Singapore to help support and further develop our LNG & natural gas research offering.

The successful candidate will be responsible for producing market-driven content covering Asian LNG and natural gas markets using Kpler’s proprietary data as well as in-house models. They will be happy to work in quite a commercial role where there is a strong connection between research, commercial managers and Kpler’s clients and prospects.

Responsibilities:

• Identify, research, and report on interesting developments in Asian LNG & natural gas markets for Kpler Insight’s client base.
• Enhance Kpler’s Asian LNG & natural gas market coverage through the development of new models and reports.
• Work closely with the global sales and marketing teams to demonstrate the value of Kpler’s solutions to the industry.
• Promote research and market insights developed within Kpler across all external stakeholders, building relationships with both the mainstream and specialist media.
• Produce company webinars as well as participate in external webinars and conferences.
• Collaborate with the product and technical teams to further develop our portfolio of client offerings.

Requirements:

• Have at least 6 years of experience analysing Asian LNG & natural gas markets.
• Have experience in producing independent market analysis and insights as well as working collaboratively within a team.
• Are skilled at carrying out complex analysis across multiple datasets using appropriate tools.
• Possess excellent written and verbal communication and presentation skills.