Responsibilities and Duties

· Perform social and financial assessment of referrals including financial counselling to patients and their families.

· Provide the necessary recommendations in the assessments.

· Prepare monthly statistical analysis, reports and submissions to key stakeholders in a timely manner.

· Assist in developing and implementing quality improvement initiatives to streamline department operations, to enhance patient outcomes and satisfaction.

Job Requirements:

· Degree in Social Work or equivalent, preferably with 3 years’ social work experience.

· Must have an interest to work with the elderly in a hospital environment.

· Can work independently and under pressure.

· High level of competence with statistical analysis tools and proficient in Microsoft Office

applications, in particular, Microsoft Excel.

The Digital Marketing Executive is to be responsible for maintaining content across all hotel websites, including but not limited to restaurants and spa microsites as well as support Digital Marketing Manager for online reputation management.

Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Supports Digital Marketing Plans For Hotel

• Supports Digital Marketing Manager in executing the hotel’s digital marketing communication plan, including SEO/SEM, email, social media, and display advertising.
• Ensures efficient execution of assigned digital marketing campaigns and projects in a timely manner.

Maintenance Of Websites And Microsites

• Creates and maintains content for hotel main website and standalone websites for selected Food and Beverage outlets, Arcade and Spa.

Supports Social Media Awareness

• Supports content creation of social media pages for Hotel, Food and Beverage, Arcade and Spa for use in digital channels, including Facebook, Instagram, YouTube, WeChat and Twitter. 
• Supports Digital Marketing Manager in executing an effective social media influencer programme in a timely manner.

Manages Hotel’s Online Reputation

•  Supports Digital Marketing Manager on online reputation management through coordinating responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• To co-ordinate reporting for digital reporting for hotel in a timely manner.
• To process quotations and invoices for the department in a timely manner.
• To provide general administrative support for the team.  
• Performs any other duties and responsibilities that may be assigned.
• Creates and maintains content for hotel main website, corporate website, e-commerce websites and selected Food & Beverage microsites. Preferably with experience in AEM platform.

• Lead projects on audiovisual and work closely with Project Manager and Project Director.
• Support PAVA design for acoustics projects in Singapore, Southeast Asia and Asia.
• Be responsible for writing/ mentoring and reviewing reports and associated technical output with multinational clients and government agencies;
• Participate in key activities associated with the development of the audiovisual design disciplines with the respective leads in each major country/region; attend weekly team meetings and participate in technical knowledge transfer sessions and technical conferences.
• Perform site visit/inspection and supervise subcontractors as required for the projects handled.
• Support other projects in Singapore and other regions as and when required.
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company.
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.
• Shall perform other duties that his/her immediate superior may assign from time to time.

Company Overview:

• Rolo Robotics is a Singapore based deep tech robotics and automation start-up. It aims to solve the labour and consistency challenges for the Food industry at scale by creating robotic solutions to be utilised at scale.

Position Overview:

• We are seeking a dynamic and detail-oriented Finance and Administration member to join our team. This role is crucial for ensuring the smooth operation of our financial activities and administrative functions.

Responsibilities:

Financial Management:

• Manage day-to-day financial transactions, including accounts payable and receivable, expense reimbursements, and invoicing.
• Prepare and maintain accurate financial records, including general ledger entries, bank reconciliations, and financial reports.
• Liaise with external parties, including vendors, clients, and financial institutions, to address and resolve financial inquiries.
• Support the preparation of financial statements and tax filings in compliance with regulatory requirements.

Administrative Support:

• Oversee office administrative tasks, including coordinating meetings, and handling correspondence.
• Maintain organized filing systems for important documents, contracts, and records.
• Assist in HR-related tasks, such as onboarding new employees, managing employee records, and coordinating employee benefits.
• Procure office supplies and equipment as needed, ensuring cost-effectiveness and quality.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in finance and administration roles.
• Proficiency in financial software and tools, such as Excel, and finance systems.
• Strong analytical skills with the ability to interpret financial data and generate insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented mindset with a focus on accuracy and precision.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Commitment to maintaining confidentiality and integrity in handling sensitive information.

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

About Us: We are a rapidly expanding e-commerce platform, backed by Meta, with a unique focus on optimizing for WhatsApp and serving customers in over 100 countries. Our mission revolves around empowering small businesses globally, particularly in emerging markets across Latin America, the Middle East, and Africa.

Responsibilities:

1. Develop and execute content strategies for performance marketing initiatives.
2. Generate leads through various channels including social media, community engagement, and email/WhatsApp automations.
3. Conduct product demos to onboard new customers and ensure a smooth user experience.

Requirements:

1. Must be based in Singapore and available for in-office work two days per week, with valid work eligibility.
2. Ability to quickly adapt to new tools and technologies such as AI, SQL, automation, and analytics.
3. Proficiency in one or more languages such as Spanish, French, Arabic, or Portuguese is a significant advantage.

About the Internship: This internship offers a unique opportunity to gain insights into the dynamics of a high-velocity, product-led startup. It is ideal for aspiring entrepreneurs or individuals eager to make a significant impact in the startup ecosystem.

1. Learning and Growth: Gain valuable hands-on experience in a fast-paced startup environment, honing your skills in growth marketing, content creation, and user onboarding.
2. Mentorship: Receive guidance and mentorship from seasoned professionals in the field, providing you with insights and advice to help you excel in your role.
3. Networking Opportunities: Connect with industry experts, fellow interns, and professionals across various domains, expanding your professional network and opening doors to future opportunities.
4. Flexible Work Environment: Enjoy a flexible work arrangement with the option for in-office work two days per week, allowing for a balance between in-person collaboration and remote work.
5. Competitive Compensation: Receive a competitive internship stipend, acknowledging your contributions and commitment to the team.
6. Potential for Full-Time Opportunities: Outstanding interns may have the opportunity to transition into full-time roles within the company, contributing to its growth and success on a long-term basis.

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Salary up to $5,500 with variable bonus
• Experience in Budgeting forecasting or fullset accounts

About Us: We are a rapidly expanding e-commerce platform, backed by Meta, with a unique focus on optimizing for WhatsApp and serving customers in over 100 countries. Our mission revolves around empowering small businesses globally, particularly in emerging markets across Latin America, the Middle East, and Africa.

Responsibilities:

1. Develop and execute content strategies for performance marketing initiatives.
2. Generate leads through various channels including social media, community engagement, and email/WhatsApp automations.
3. Conduct product demos to onboard new customers and ensure a smooth user experience.

Requirements:

1. Must be based in Singapore and available for in-office work two days per week, with valid work eligibility.
2. Ability to quickly adapt to new tools and technologies such as AI, SQL, automation, and analytics.
3. Proficiency in one or more languages such as Spanish, French, Arabic, or Portuguese is a significant advantage.

About the Internship: This internship offers a unique opportunity to gain insights into the dynamics of a high-velocity, product-led startup. It is ideal for aspiring entrepreneurs or individuals eager to make a significant impact in the startup ecosystem.

1. Learning and Growth: Gain valuable hands-on experience in a fast-paced startup environment, honing your skills in growth marketing, content creation, and user onboarding.
2. Mentorship: Receive guidance and mentorship from seasoned professionals in the field, providing you with insights and advice to help you excel in your role.
3. Networking Opportunities: Connect with industry experts, fellow interns, and professionals across various domains, expanding your professional network and opening doors to future opportunities.
4. Flexible Work Environment: Enjoy a flexible work arrangement with the option for in-office work two days per week, allowing for a balance between in-person collaboration and remote work.
5. Competitive Compensation: Receive a competitive internship stipend, acknowledging your contributions and commitment to the team.
6. Potential for Full-Time Opportunities: Outstanding interns may have the opportunity to transition into full-time roles within the company, contributing to its growth and success on a long-term basis.

NIQ GFK CMI’s Customer Success Team team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.

You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

You will be leading a team of research analysts and be responsible for their development and coaching.

In your role, you would:

• Lead a team of analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practices and industry knowledge across NIQ-GFK  internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their businesses. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Marketing Intern

World Scientific Education is seeking a Marketing intern to join its young and vibrant team. The successful candidate will have hands on exposure to a variety of campaigns through social media, direct marketing, media outreach, online event organization.

Responsibilities

• Assists/Support Marketing Executives in organizing events, managing social media posts, and carrying out various promotional activities.
• Assists in preparing marketing collaterals.
• Assists in market research efforts and offers recommendations and valuable insights to enhance future marketing strategies.
• Assists in compiling mailing lists for promotional purposes.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. The University counts associate faculty among its key assets towards realizing its vision and purpose.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

The Associates Management (AM) team manages the appointments and onboarding of SUSS associate faculty. We also handle associated operational matters as well as facilitate engagement events. We believe that a motivated and engaged pool of associate faculty is crucial to our success.

You will be part of a team dedicated to providing proficient and professional management of operational matters and with particular attention to the aspects of engagement, relations, and people strategy.

Reports to a Senior Manager of Associates Management. Works closely with the team so that selected team members could be released at certain periods to work on the design and development of a new and robust IT system for Associates Administration.

What You Will Be Doing

• Meticulous in following through the established process for issuance of contracts to associate faculty in a prompt and timely manner. Ensure that the contractual details correspond to the requirements of respective College, Schools, and Centers accurately.
• Highlight to and work closely with the team to respond to any changing contractual needs or anticipated circumstances that might arise.
• Ensure fees payment to associate faculty on completion of their services are processed professionally and promptly, and in accordance with the terms of their contracts.
• Maintain an up-to-date records of associate faculty's’ details in the system. Ensure accuracy of the records in the system and take initiative to identify and follow-up on any missing information.
• Respond to queries from AFs in a professional and prompt fashion. Ideate and innovate solutions for ad-hoc enquiries or issues faced in business-as-usual activities while contributing towards building an engaged pool of associate faculty.
• Provide support to perform any other duties as assigned by the management or the department.

Job Requirements

• Degree with at least 2 years or Diploma with at least 3 years of relevant working experience.
• Experience in the education industry or HR and/or Finance-related work is an added advantage.
• Mature, meticulous, and with high level of discretion and integrity.
• Effective interpersonal, communication and writing skills.
• Resourceful team player who can work independently and displays initiative, innovativeness and ability to multi-task in a fast-paced environment.
• Proficient in Microsoft Office and Excel.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers
•  

Job Description

Responsibilities:

• Handle checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.
• Attend to guests’ needs and enquiries.

Requirements:

• Candidate with at least a Diploma or equivalent qualifications.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably supervisory experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays
• Candidates with servicing experience are also welcomed to apply.
• Uniform and Staff duty meal will be provided

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.

• Update work permit renewal/expiry in the HR system.

• Monitoring movement of passport of foreign worker.

• Purchasing of air tickets when repatriating foreign workers.

• Update the movement of foreign workers list for the various sites.

• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.

• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates.

• Forward resumes of suitable candidates to the hiring managers for their consideration.

• Arrange interview appointment between the chosen candidate and the hiring managers.

• Conduct reference and background checks if necessary.

• Prepare necessary papers for the hiring process.

• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.

• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.

• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.

• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

• Engage with HR team to recommend process improvements as needed

• Maintain accurate record keeping and consistent storage of new hire candidate records.

• Effective and efficient management of day-to-day queries and raising of issues.

• Completing daily, weekly, monthly and quarterly reports as required.

• Conduct new employees’ orientation, exit interviews, referral programs.

• Updating of handbooks, orientations programs and documents templates when required.

• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Event Planning and Coordination

• Assist to organize offline events and online webinars (e.g., exhibitions, workshops, competitions, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors

Marketing Collateral and Brand Management

• Create, maintain, and update corporate marketing materials
• A great eye for design and the ability to generate new ideas for content creation
• Plan and develop marketing collateral, such as posters and brochures
• Organise photo/video shoots with photographer/videographer
• Develop templates ahead to post on website, social media, email and other mediums
• Create and develop other designs such as presentations, pitch decks, signages, and trade show collaterals, as needed
• Manage and maintain the brand architecture, guidelines and corporate identity to ensure consistency across all channels
• Educate and train teams in upholding the brand image and reputation

Digital Strategy (Website and Social Media) and Lead Management

• Grow the Company’s digital presence as part of the overall marketing strategy
• Develop and manage content calendars for social media platforms, creative production (including text, images, videos, etc.), and foster community engagement and growth
• Plan and execute digital campaigns and promotions
• Plan, execute and measure A/B tests
• Manage the company’s official website, execute SEO initiatives (with additional support), and ensure smooth lead generation and nurturing processes
• Measure and report performance, return on investments (ROI) of campaigns and identify trends and insights to optimise spend and performance

Client Relationships Management & Corporate Communication

• Utilize CRM systems to generate insightful reports
• Develop Email Direct Marketing (EDM) campaigns and disseminate company updates to strengthen client relationships and trust
• Develop marketing automation journeys and create personalised email content on CRM systems to drive engagement and return stays
• Analyse performance of marketing automation and email campaign performance
• Assist in crafting media releases, and monitor public sentiment to maintain a positive brand image

Regular Market Research

• Conduct in-depth market analysis to monitor industry and competitors trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Present findings to the Management

Marketing Budget

• Assist to develop marketing budgets based on activity-sorted expenses
• Compare actual expenses to the budget and escalate to Management any issues or discrepancies

Administrative

• Assist in coffee-production related administrative matters and any ad-hoc matters assigned

Job Requirements

• Degree in Business Administration, Marketing, Communications or related field
• At least 2-3 years of working experience in the related field required (FMCG, F&B and Hospitality)
• Experience in organizing major events, particularly in the coffee industry
• Strong command of the English language and strong copywriting skills
• A good eye for design and creative thinking is essential
• A structured and organized process-driven individual with an eye for details
• Accountable, self-motivated, attentive to details, positive working attitude
• Good communication skills and able to work multi-task and independently in a fast-paced environment
• Proficient in MS Office suite
• Proficiency with Adobe Creative Suite or similar technologies (particularly Illustrator, InDesign, Photoshop)
• Proficient in web analytics tools and content management system is an advantage
• Knowledge of HTML, CSS and JavaScript is an advantage

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In 5 years, we grew our own health and wellness brand from $0 to USD$150M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023 and ranking us 25th in 2024. In both 2023 and 2024, The Straits Times and Statista consistently recognized us as one of the top 10 fastest-growing companies in Singapore.

Overview of the role

The Senior Human Resource Manager will play a critical role in aligning our human resources with our ambitious growth targets. You will lead strategic HR planning, develop a nurturing company culture, and implement cutting-edge HR technologies. Your expertise will foster an engaging, inclusive, and productive work environment that supports both in-office and remote teams.

Key Responsibilities

Strategic HR Planning

• Develop and implement HR strategies that integrate with business objectives, focusing on talent acquisition, leadership development, and workforce planning.

Performance Management

• Design and oversee performance management systems to ensure alignment with organizational goals and employee development.

Cultural Development

• Actively enhance and maintain a workplace culture that reflects our core values and mission, with special focus on integrating our remote workforce.

Training and Development

• Identify skills gaps and design training programs that empower employees to excel in their roles and advance in their careers.

Remote Work Infrastructure and Support

• Enhance and support remote work capabilities to ensure all team members are equipped for success, regardless of location.

Compensation and Benefits

• Manage and evolve compensation and benefits packages to attract and retain top talent, ensuring alignment with our strategic goals.

Legal Compliance

• Ensure all HR practices comply with legal standards and keep the organization updated on relevant changes.

Employee Engagement and Retention

• Implement innovative engagement and retention strategies that increase employee satisfaction and reduce turnover.

Employee Relations

• Develop effective strategies for managing employee relations and maintaining a positive work environment.

HR Technology Utilization

• Lead the adoption and integration of HR technologies to streamline HR processes and improve organizational efficiency.

• Minimum of 7 years of HR experience, with at least 3 years in a management or strategic role.
• Demonstrated ability to develop and implement HR strategies that have a measurable impact on business outcomes.
• Strong understanding of employment law, compensation, organizational planning, employee relations, and employee engagement.
• Excellent communication and interpersonal skills, with the ability to manage and lead diverse teams.
• Proven experience with HR software and information systems.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s, is a bonus.

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

Coordinating requests from clients and operations groups is a key part of customer service. This requires following appropriate standard operating procedures, regulatory guidelines, contracts, and customer requirements. Customer service representatives must effectively manage these requests, including resolving customer issues, providing information, and addressing concerns related to billing. The goal is to build strong relationships with clients and foster a positive reputation for the Business Unit and organization.

Duties and Responsibilities:

• Supports BUMA and serves as the primary contact for indoor sales for Eurofins Mechem SG clients.
• Promotes new offerings to clients and obtains feedback regarding these offerings.
• Defines and clarifies client requirements and communicates information to the operational groups.
• Maintains technical understanding of Eurofins Mechem SG testing capabilities.
• Identifies problems involving client requirements and works with appropriate staff to resolve them.
• Answers questions concerning pricing, capabilities, and sample status.
• Plans, prioritizes, and manages workload and multiple tasks and responsibilities.
• Trained on the functionalities of CRM and eLIMS platforms for maintaining and ensuring timely updates on project files, and ComLims for quote preparation.
• Performs review of assigned accounts, client procedures, and products as necessary.
• Ensures accuracy of COA (Certificate of Analysis) and reviews, trends, or tables results for key clients.
• Supports, suggests, leads, and assists process improvement initiatives.
• Participates in sales visits and cold calls to potential clients.

Role and Responsibilities

• Develop and execute marketing and sales strategies to drive business growth as hunter role.
• Maintain and update customer and prospect CRM database to stay organized and informed.
• Identify potential customers and opportunities for market share growth through market research and analysis.
• Collaborate with cross-functional teams to ensure alignment and successful execution of marketing and sales initiatives.
• Monitor and report on the performance of marketing and sales activities, making adjustments as needed to achieve goals.
• Stay up-to-date on industry trends, best practices, and emerging technologies to inform marketing and sales strategies.

Other Assignments:

• Plan, organize, and control department activities such as costing, quotation, and tender.
• Conduct resources and manpower planning to maximize utilization and meet sales targets.
• Analyze and review customer feedback on project works and laboratory services.
• Handle customer complaints and feedback to ensure proper resolution.
• Ensure customer satisfaction through close monitoring of project report delivery.
• Study and understand market competitors' activities and laboratory testing trends.
• Plan and implement effective marketing strategies to achieve measurable sales targets.
• Answer questions concerning pricing, capabilities, and the status of samples.
• Plan, prioritize, and manage own workload, multiple tasks, and responsibilities.
• Well trained in CRM for maintaining and ensuring timely updates on project files
• Perform eLIMS platforms in daily duties.
• Review assigned accounts, client procedures, and products as necessary.
• Using ComLims for preparation of quotations
• Ensure accuracy of COA (Certificate of Analysis) and review, trend, or table results for key clients
• Support, suggest, lead, and assist process improvement initiatives.
• Participate in sales visits and cold calls to potential clients.
• Supervise and monitor samples (petroleum, water, etc.) collection and reports/certificates delivery activities.
• Perform other job-related duties as assigned by the management.

YOUR MISSION _________

Work with Travel Retail APAC Regional Marketing team to drive growth within e-Travel Retail (e-retail, e-trade and social media).

Facilitate the scaling of TR digital campaigns APAC by ensuring that the TR regions have the guidance, tools and content necessary to succeed

• Adapt digital assets (banners, visuals, social media content) to formats needed by regions for retailers
• Assist in translation work from English to Chinese and ensure that translated content adheres to brand's tone of voice
• Support online product assortment preparation
• Ensure proper execution of content/assets by retailers

Monitor and measure the success of Dior’s and competitors’ digital campaigns to continuously optimize

• Monitor brands’ presence on travel retailers’ websites
• Report on best practices, trends and activities within digital in travel retail, including but not limited to digital marketing, SEM, paid media, social media and omnichannel
• Use data, business intelligence reporting and consumer profiling to better understand the connected travel retail client                                                                                  

Digital Operation Support

• Update and compile product information, pack shots
• Support on in-house adaption of banners

YOUR MISSION _________

Administrative Specific Responsibilities:

• Travel arrangement & T&E claims
• Maintain key contact lists & maintain useful databases
• Organize & schedule meetings and appointments
• To provide administrative support to the office team such as pantry and stationery order, name card printing, leave management, central filing staff benefit, etc.
• To maintain and update standard operation procedures in the office to ensure smooth office management
• To work with the BPC / HQ team on all finance operations work related to all account set-up, PO creation, and information update.
• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.
• To assist & support the Brand General Manager in ad-hoc tasks or special projects if required  
• To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail APAC.
• To support the Regional GM to lead the consolidation of APAC key commercial, operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support commercial leads to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support commercial leads to ensure that the markets' Outlook is constantly updated and respected.
• Review and follow up on monthly orders from markets with precision, completeness, and promptness, and submit them in a timely manner to Customer Service to capture the month's turnover.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments/increase, novelty reference creation / monthly forecast and analysis, and consolidate monthly sell-out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact.
• Consolidate and update assortments/price lists per region and share them with retailers.
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, NEA and Regional General Manager, APAC.

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

Job Title: Operations Executive (Freight Forwarding) (ID8055)
Location: Tampines
Working Hour: 5 days work
Monday – Friday 8:30am – 5:30pm
Saturday 8:30am-12:30pm (work-from-home)
Salary: $2200 - $2500

Job Description:
• Ability to handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Maintain regular contact/rapport in understanding and forecasting customer's requirements.
• Responsible to close all job files promptly to meet month end closing of accounts.
• Ability to ensure that KPIs are met.
• Knowledge of Sysfreight will be an added advantage.

Requirement:
• Minimum GCE ‘O’ Level
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Good communication and interpersonal skills
• Able to commit for overtime when required

ViSenze is one of the fastest-growing A.I. start-ups and a recognised market leader in the development and implementation of visual recognition technology in retail. To help us build upon our success, we are seeking a Revenue Operations Executive (Finance) to manage and optimize the revenue and finance operations process.

This position will report to the Financial Planning & Revenue Operations Manager in the Finance and Revenue Operations function and will work across multiple stakeholders and various level of involvement from sales, finance, and operations functions to drive process success, align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a good understanding of the Quote to Cash process.

Responsibilities:

• Working with Sales & Marketing, monitor and review the sales funnel on a weekly, monthly, and quarterly basis while reviewing recurring revenue meetings with the GTM team.
• Manage billing and invoicing, invoice process flows, invoice requests and overdue invoice follow-ups
• Monitor accounts receivable cash collection and assist the finance team in preparing cash flow report and forecasts 
• Systems and tools: Maintain, evaluate, implement, and optimize revenue operations and finance systems and workflow, including CRM (Hubspot), marketing automation, sales analytics tools, billing tools (Stripe & Netsuite), partner tools (e.g. ACE). Ensure data accuracy, integration, and alignment across systems.
• Process Improvement
• Collaborate with cross functional departments to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the Quote to Cash process.
• Provide training and support to team members on revenue operations best practices and tools e.g. Hubspot, ACE
• Performance Monitoring: Assist with development and reporting of key performance indicators (KPIs) and dashboards to track revenue performance metrics. Regularly monitor and report on progress towards revenue goals, identifying areas for improvement.
• Liaise with partners e.g. AWS to ensure tools and process integrations (e.g. ACE), funding administration (pilots & marketing), billing and reporting, and etc.
• Cross-Functional Collaboration: Foster collaboration and communication across sales, marketing, finance, and other departments to ensure alignment towards revenue objectives.
• Continuous Improvement: Stay informed about industry best practices, emerging technologies, and market trends related to revenue operations. Continuously seek opportunities to optimize processes and drive revenue growth.
• Support other finance administrative functions as assigned by the Finance Planning & Revenue Operations Manager

• Fresh university graduates or degree holder with 1-2 years of experience in revenue/ finance operations or a related field, preferably in a start-up environment
• Bachelor’s degree in business, marketing, or a related field.
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Good organizational skills, meticulous and adherence to operational due diligence.
• Experience with CRM tools (e.g., Hubspot), will have an added advantage
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of Quote to Cash processes 
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Competency with standard office software such as Microsoft Office (Excel) and Google spreadsheets etc 
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.

About ViSenze

ViSenze is a global leader in visual recognition technology, offering AI solutions that enhance the way consumers discover and purchase products. Our cutting-edge technology powers visual search, recommendations, and personalization for retailers, e-commerce platforms, and digital publishers worldwide. With a mission to make shopping delightful and intuitive, we enable businesses to deliver personalized shopping experiences that drive engagement and increase conversions

Join us at ViSenze and be part of a diverse and talented team that is shaping the future of e-commerce through AI and visual recognition technology. Find out more about us here - www.visenze.com

Job Title: Customer Service Executive (ID8056)
Location: Tampines
Working Hour: 5.5 days work
Monday – Friday 8:30am – 5:30pm
Saturday 8:30am-12:30pm
Salary: $2500 - $3500

Job Description:
· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
· Resolve common and complex deliveries, disputes and claims between clients and ship-owners
· Handle loading and discharging procedures and documents
· Assist in fowarding issue, i.e. computation for freight, demurrage and laytime
· Report to the Head of Operations on all operational activities
· Any other ad-hoc duties as assigned

Requirement:
· Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position
· Able to work independently, responsible and manage multiple priorities
· Hardworking and able to work under pressure
· Strong team player with good interpersonal skills