BUSINESS DEVELOPMENT EXECUTIVE

Responsibilities

- Develop and implement effective sales strategies and plans to meet sales objectives and targets.

- Active cold calling, negotiation of contracts with the key objective of bringing on new clients.

- Expected to make client visits and build up a strong network in this industry.

- Ensure professionalism along the process of negotiation and contract closure and also successful implementation & delivery of contracts.

- Top line revenue and sales are your key performance indicators.

- Establish sound client relationships

- Any other duties assigned by management

Requirements

- Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma in Sales & Marketing

- Minimum 1 year relevant experience

- Computer literate, proficient in Microsoft Office

- Possess good interpersonal and communication skills

- Positive working attitude with pleasant personality

Basic Salary + Commission

Responsibilities:

Key Account Responsibilities:

• Achieve monthly sales goals for assigned accounts.
• Partner with Operations to enhance sales, distribution, and merchandising efficiency.
• Track service levels for assigned accounts and work to reduce missed sales opportunities.

Promotion Strategy and Product Launch:

• Refine promotion tactics to boost sales.
• Set objectives and develop marketing strategies with retailers.
• Perform market research to understand industry trends and identify growth opportunities.

Product Launch:

• Facilitate new product listings with supermarket chains and oversee planning and execution of product launch activities.
• Handle product promotion proposals, negotiations, and execution.
• Coordinate with supermarket staff to secure product display space and rental during promotional periods, and enhance visual merchandising.
• Suggest and implement strategies to increase product visibility and brand recognition in stores.

Relationship Building:

• Develop and maintain strong relationships with buyers, store staff, and other relevant parties to ensure smooth operations such as stock ordering and replenishment.
• Gain insight into the customer's business environment, identify and leverage opportunities to expand market share, and recognize market threats to boost outlet profitability.
• Deliver exceptional customer service and foster positive relationships with clients, balancing their needs with the company's interests.

Sales Development:

• Contribute to the creation and execution of sales initiatives (e.g., new product launches, promotions, themed campaigns).
• Track and manage marketing expenses to stay within budget.
• Analyze sales data, category performance, and promotional effectiveness for assigned accounts to identify growth opportunities.
• Provide insights on market trends and competitors to stay competitive.
• Conduct regular business reviews with assigned accounts to enhance sales performance and advance business growth.

Requirements:

• With 4 years of sales experience in the FMCG field.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Responsibilities:

• Assisting in leave and roster planning and manages roster of staff for daily operations.
• Preparing documents for annual budgeting cycle and monitor budget utilization.
• Sharing and broadcasting updates to the team.
• Ensures that call / email audits are completed.
• Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact Centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements:

• A recognised Degree in any discipline. Fresh graduates are welcomed to apply.
• Relevant experience in Healthcare or/and Contact Centre, and knowledge of contact Centre processes and systems will be an added advantage.
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
• Able to multi-task and work under a stressful environment.
• Proficient in MS Office applications.

We regret that only shortlisted candidates will be notified
Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Experience in Customer service
• Call and Email Support
• Improving Business Strategies
• Knowledge in Banking

Job Title: Front Office Executive ($2000 to $2500)

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Reviewing and verifying GST compliance (billing related only) and accuracy.
• Follow up with customers on overdue payments and outstanding invoices.
• Organize AR aging meetings with key stakeholders and preparation and analysis of data prior to the meetings.
• Cross-check audit confirmations with data in the accounting system to ensure consistency.
• Initiate and request for updates to customer master data
• Address and resolve queries from internal customers & external customers
• Monitor and execute month end closing tasks, including the review of provisions for doubtful debts, checking cost centers expenses for potential wrong postings, etc.
• Review and approve balance sheet schedules, ensuring long-standing items are followed up and resolved.
• Review and approve journal entries to ensure accuracy and compliance with accounting standards.
• Perform weekly payment checks, ensuring timely and accurate disbursements.
• Preparation of the monthly profit & loss breakdown by department for internal reporting.
• Preparation of balance sheet presentation slides for management review.
• Prepare and submit government surveys and legal expenses reporting
• Coordinate the preparation and signing of intercompany service level agreement
• Collaborate with cross functional teams to ensure exception and quality service delivery
• Support various ad-hoc tasks and duties as assigned by the finance team

Requirements:

• Experience with financial reporting and account reconciliation.
• Experience in managing customer invoices, payment applications, and collections.
• Knowledge of monthly closing processes and preparation of journal entries.
• Diploma in Accounting, Finance, or a related field.
• Fresh graduate with good understanding of scope of work can apply
• Advantage if familar with SAP

Other information:

• This role is a contract role for 8 - 12 months duration.
• Location is in Bishan, walking distance from Marymount Station

Responsibilities:

• Perform damage assessments on accident vehicles and generate repair cost estimates.
• Collaborate with insurance assessors regarding vehicle repairs and the claims process.
• Work closely with all repair shops to ensure vehicles are restored to standards and completed on schedule.
• Communicate with insurance claims representatives to ensure all necessary paperwork is finalized and processed.
• Conduct quality checks on vehicles before releasing them to customers and address any identified issues.
• Maintain thorough documentation of vehicle conditions before and after repairs.
• Attend to vehicle hirers and owners, promptly addressing their feedback and concerns.
• Manage and coordinate the availability and procurement of spare parts.
• Inspect the condition of returning vehicles and ensure any necessary repairs are invoiced and/or completed.
• Ensure workplace safety adheres to the company's safety guidelines.
• Carry out any additional tasks or assignments assigned by the manager.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Automotive Industry as an Vehicle Damage Assessor/Estimator
• Proficient in using MS Office Applications.
• Experience with Audatex, Merimen and eBao systems is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

About the Sales Team

Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

Job Summary

The Strategic Account Executive (“AE”) is a pivotal role within Emplifi’s Social and Commerce sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Strategic Account Executive will have a specific focus on our largest and most strategic accounts, our key Social and Commerce product offerings, and on ensuring consistent growth and maximization of revenue.

What You’ll Do Here

New Business Development:

• Prospect and identify new business opportunities within the designated territory or named accounts.
• Develop and maintain a robust pipeline of potential clients through networking, research, and referrals.
• Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives.

Account Management:

• Working closely with the Solution Consultant and the Customer Success Manager, the Strategic AE will foster and grow relationships with existing clients.
• Understand clients' business goals, challenges, and needs to identify opportunities for additional products and services.
• Regularly review client campaigns and provide insights, optimization suggestions, and reports.

Cross-selling and Upselling:

• Recognize opportunities to offer additional or premium services to current clients.
• Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients.

Sales Strategy:

• Develop and execute a comprehensive sales strategy for the assigned territory or named accounts.
• Utilize CRM tools to track interactions, sales progress, and client information.
• Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies.

Collaboration:

• Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded.
• Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics.

Lead Development

• Working with the Business Development team, Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies.
• Qualify leads by assessing their potential needs and fit for our digital marketing solutions.

Pipeline Management:

• Consistently manage and update the sales pipeline using CRM tools.
• Forecast potential sales activities and revenue outcomes.
• Evaluate and prioritize leads to ensure efficient time and resource allocation.

What You’ll Bring to Us

• Minimum of 5 years of sales experience selling Digital Marketing, eCommerce or related solutions
• Proven track record of meeting and exceeding sales quotas
• Strong understanding of digital marketing and e-commerce and social commerce services and solutions
• Experience selling across international markets and to international clients
• Experience with Emplifi's product offerings is heavily favoured for this position
• Excellent verbal and written communication skills
• Fluent English language skills essential, additional languages a benefit
• Proficient in using CRM tools like Salesforce or HubSpot
• Ability to work independently and as part of a team
• Strong negotiation and presentation skills

What We Offer

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas
• Great work environment in the CBD area, minutes walk from the MRT. And surrounded by amazing food along Amoy Street, Telok Ayer & Tanjong Pagar
• AIA Health Insurance including coverage for family members
• Unlimited PTO
• Enhanced family/ parental leave
• There’s more as well! Speak with us to find out all details!

Work Location: Tampines

Working Hours: Mondays to Thursdays: 7:30am to 5:00pm, Fridays: 7:30am to 4:30pm

Contract Period: 1 Jan 2025 to 31 Dec 2025.

Roles and Responsibilities:

1. Design and prepare ICT training materials based on school’s requirements, and conduct training for staff and students where needed.

2. Support video capturing and editing for teaching and learning.

3. Support video conferencing/streaming in school programmes and events.

4. Provide technical support of equipment including general troubleshooting and maintenance

5. Procurement of ICT related items for departmental programmes, events or webpages.

6. Research and work on new ICT projects in line with the school’s needs.

7. Preparation, conduct and collation of surveys for school and departmental needs.

8. Maintain the online inventory system as well as condemnation of equipment when needed.

9. Other relevant administrative work.

Requirements:

1. Preferably Polytechnic Diploma [or its equivalent] or relevant WSQ certificates.

2. a) Have good communication and interpersonal skills.

b) A good team player who is organized, meticulous, with the ability to multi-task.

c) Proficient in the use of softwares and stays current in the use of technology.

d) Competent in carrying out ICT trainings with students and/or staff, video editing, technical support and procurement.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

Job Title: Front Office Executive ($2000 to $2500)

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.