Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

Branch Operations

1. Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

1. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service
2. Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

• Education: Degree in Engineering, Business, or Insurance.
• Experience: 3-5 years in the insurance industry, familiarity with shipping industry insurance policies added advantage.
• Skills: Well-versed in insurance terms and conditions
• Junior Brokers/Underwriter with shipping experience are welcome
• Salary: $5,000 - 6,500 + VB
• Location: Duxton Hill

Key Responsibilities:

Insurance Operations:

• Reporting on insurance cover arrangements, premiums, and recoveries.
• Liaising with brokers for documentation, coverage issues, hull claims, and policy renewals.
• Preparing reports for insurance renewals and coordinating insurance program placements.
• Handling insurance queries and exploring additional cover options.

Contract Insurance Reviews:

• Reviewing policy wordings and contracts to ensure coverage aligns with terms.
• Proposing amendments and arranging additional insurance as needed.

Claims Handling:

• Filing and notifying claims to brokers/underwriters.
• Maximizing claim recoveries by working with stakeholders.

Business Partnering:

• Training stakeholders on timely submission of potential insurance claims.

Data Analysis and Loss Prevention:

• Identifying loss trends and recommending corrective actions.
• Reporting on claims trends and liaising with Average Adjustors for specific claims.

Requirements:

• Education: Degree in Engineering, Business, or Insurance.
• Experience: 3-5 years in the insurance industry, familiarity with shipping industry insurance policies added advantage.
• Skills: Strong leadership, communication, and interpersonal skills; well-versed in insurance terms and conditions; organized, team player, problem solver, and adaptable.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

• Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.
• Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).
• Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

• Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.
• Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

• Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.
• Regularly assess market performance to ensure key consulting topics are prioritized.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.
• Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

• Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

• Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.
• Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.
• Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

About the Role 

The Brand team at Carousell is responsible for driving scaled communications and building brand affinity and love for Carousell through efficient and effective marketing across our 6 markets.

You will be responsible for making Carousell a well-loved and differentiated brand in order to make secondhand, first choice.

You will get to work collaboratively with cross-functional teams such as design, country and category marketing, PR/communications, product and external media and creative agencies.

If you're looking to drive scale, solve problems with creative solutions and you’re not afraid to get your hands dirty with going deep into culture, social platforms, experimentation and data, this is the adventure for you!

Roles & Responsibilities

Based in our APAC regional headquarters in Singapore, you will lead the Centre of Excellence (COE) brand team. You will also play a consultant to category marketing who report into business leaders and hold P&L responsibilities. You will report to the Head of Marketing who will be responsible for training and career progression.

1/ Brand strategy and management

• Lead the crafting of the narrative about Carousell as it evolves from a classifieds to Recommerce business. This includes (i) socialising it, (ii) bringing it to life across all consumer facing touch points including product and (iii) running marketing campaigns. Your stakeholders will be the founders, senior leaders, external agencies, internal employees and consumers.

• Build brand guidelines for new features and services such as visual identity guides and tone of voice guidelines.

• Be an internal advocate for what the brand stands for - our personality, purpose, and tone of voice. Assist in ensuring that brand guidelines are adhered to and consistently applied

• Work closely with various in-house teams like local marketing, PR, performance marketing, product to bring the brand to life in all touchpoints.

2/ Campaign management and execution

• Develop and lead creative, social, and/or influencer agency partners, fostering highly productive partnerships to deliver excellent quality across strategy, campaign conceptualization to final delivery of material, planning scope of work, conducting legal checks.

• Managing budget distribution including agency contracts and negotiation.

• Inspire ideation and thinking, dissect briefs and map out creative strategies across the different marketing channels.

• Hold the best practice for integrated campaigns to drive excellence in key markets - mainly Singapore, Hong Kong, Taiwan, Philippines, Malaysia.

• Lead and manage social as a channel across Facebook, Instagram and TikTok.

3/ Measurement

• Manage analytics and reporting for your campaigns, working closely with the brand tracking agency, media agency, data and internal channels to track impact on brand perception metrics and business impact.

• Take ownership of brand tracking when it comes to conceptualisation of questionnaires, fielding, tracking and reporting to stakeholders on performance.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals
• Review competitors for each F&B product to create in-depth marketing strategies to promote food and beverage products, including menu items, drinks, and culinary offerings.
• Develop marketing calendar for each F&B stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams
• Work to enhance the brand image of each F&B establishment by ensuring a consistent and appealing online and offline presence.
• Manage and allocate the marketing budget effectively to achieve desired results and a strong return on investment
• Source and collaborate with relevant partners and supplier to create unique guest experiences and events
• Plan F&B marketing campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, food bloggers, and influencers to drive positive coverage and beneficial commercial outcomes
• Monitor and analyze the performance of marketing campaigns and prepare regular reports to evaluate the effectiveness of different strategies
• Initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations

Responsibilities:

• Manage inbound sales lead responses through phone and email and working through the qualification process
• Provide great customer service to facilitate relationship and sales processes, capture key insights, solve problems, and identify and pursue new growth opportunities
• Remain in consistent contact with established customers to ensure their satisfaction with the products and the company's services.
• Regular update of account, leads, contracts in CRM
• Conduct sales pitch and prepare quotes and proposals
• Follow through on leads, contacts, and commitments in a timely fashion
• Utilize established Supply Chain processes and procedures to ensure timely and efficient delivery of information and material to internal and external customers
• Keep management informed of all activities, including timely preparation of reports
• Work with other internal & external parties to optimize sales activity efficiencies
• Propose Marketing / promotion activities relevant for the market to grow Sales
• Work together with e-commerce partner to grow online sales
• Manage & develop marketing campaigns, & merchandise together with the Sales team for Singapore

We’re looking to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will focus on new revenue sales across a dedicated named account list of enterprise customers.

This is a “land and expand” opportunity amongst enterprise organizations. As part of your responsibilities, you will manage 5-8 existing customer accounts and your focus will be nurturing and expanding partnerships with these clients. Additionally, you’ll engage with 5 prospective customers, identifying an entry point to introduce Dynatrace.

You’ll benefit from mentorship provided by our award-winning leadership team and collaborate closely with our high-performing sales professionals, SDRs, and partners on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Expansion Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.
• Drive new logo acquisition; while working with existing customers to retain and expand Dynatrace usage.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

Self-starting individual who is seeking to develop his/ her 360 marketing skills. Excited by the prospect of leaving a positive and lasting impact on consumers, through effective 360 brand marketing activities, to build brand resonance with our community of fans in the exciting and ever-changing world of retail.

Key Responsibilities:

• Develop and execute creative yet purposeful 360 marketing plans to build and increase brand awareness, acquire new customers and retain existing ones.

• Ideate and execute creative digital content initiatives to grow social media followers, increase engagement and build a community of individuals passionate about niche fragrances.
• Execute public relations-related tasks such as identifying and maintaining relationships with a carefully curated list of media partners, influencers, and key opinion leaders.
• Plan and execute exciting brand-building events for our PR community for season/ special collection launches; and engaging shopping activations for our customers.
• Work collaboratively with internal and external stakeholders such as retailers and strategic partners to push the boundaries to create new and exciting brand experiences.
• Identify marketing opportunities and foster strategic partnerships with malls, partners and retailers; to constantly reach out to new potential customers.
• Work with internal stakeholders and own end-to-end monthly campaign coordination and execution like monthly marketing and communications plan, media buys, social media content, and schedule communications assets.
• Evaluate the effectiveness of marketing campaigns and develop a report that consolidates actionable insights to drive decision-making and forward-planning.
• Other ad-hoc tasks as required

• A bachelor’s degree in marketing, business, mass communication, events management; or related field.
• At least 2 years experience in marketing, brand management or similar role; in a fast-paced company.
• Exceptional verbal and written communication skills.
• Effective project and time management skills with the ability to handle multiple projects with varied timelines.
• Strong organisational and problem-solving skills, great interpersonal and communication skills; and the desire to hone 360 marketing skills.
• Creative, imaginative and possesses an eye for detail.
• Highly adaptable and resourceful, with the ability to work well under pressure and tight deadlines, solo and in a team.
• Able to commit to after work hours or weekends at times, if required.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey

This role will require frequent travelling to Australia region to support our operations there.

Responsibilities:

Event management

• Acquiring location and negotiating rental rates
• Drafting up floorplan
• Negotiating and liaising with external vendors and parties for atrium space
• Liaising with partners, contractors, and other internal departments to ensure the smooth running of the event.
• Ensuring a healthy level of brochures and free gifts to support retail and events.
• Provide pictures for social media posting

Product Training

• Conduct product training and evaluate new teammates, part-timers, or full-timers.
• Ensuring the slides are up to date

Manpower

• Ensuring that we have enough casual for both retail and popup
• Assisting with the casual’ schedule planning
• Finding replacements should there be any last-minute cancellations such as part-timers being unable to turn up for work due to certain reasons.
• Revision of manpower according to sales trends and location

Sales

• Checking sales to ensure that popups can break even or hit sales target

Ad-Hoc Replenishing of Retail Inventory supplied from HQ

• Compiling and submission of casual commission (if any)

• Comfortable with working on Weekends & Public Holiday if required
• Sales driven individual
• Willing to travel when deployed
• Well-groomed, pleasant, and cheerful personality
• Good interpersonal skills and able to communicate well
• A proactive and highly motivated team player
• Past experience in Retail Sales or Sales will be advantages

• Provide administrative support for the training academy's operations.
• Assist to establish and publish the monthly training calendar.
• Liaise with Trade Partners’ training coordinators on training related matters and queries.
• Conduct trainings for Trade Partner’s training coordinators in the use of the online training management system.
• Facilitate training bookings and correspondences in a timely and efficient manner
• Manage and oversee the printing and issuance of training materials and resources.
• Liaise with external training providers for the delivery of training for staff and workers.
• Assist with the tracking of HSE training data and statistics and preparation of reports.
• Ensure all staff and contractor training records/data are maintained in a traceable and easily accessible manner.
• Data verification and assurance of the proper registration of personnel in the workplace and manpower management biometrics system.

Our Vision is to be the world's leading verifier of authenticity through Science and Data Science. 

Be part of a New Zealand success story. Oritain was founded and is still headquartered in Dunedin. We’re now global, with additional hubs in Auckland, London, Washington, DC, Sydney, and Zug. 

Our unique solution provides data insights and scientific traceability that help some of the biggest brands in the world understand more about where their products originate from. It helps build trust and integrity within their supply chains while reducing the impact on the environment and society by tackling issues such as deforestation and modern slavery in supply chains. We are an innovative data company with big global ambition, and we need people who share our passion for being commercially successful and creating a powerful positive impact. 

As a result of our continued growth, we're looking for a Senior Enterprise Account Executive for the Asia region to join our team based in our new offices in Singapore. Reporting to the Regional VP, you will be responsible for all new client acquisition sales in a designated geographical, market segment, or named target account territory. This is a fantastic opportunity to flex your sales skills to sell a truly unique and purposeful solution to retail brands, Apparel and Textile manufacturers, articulating our solution to senior stakeholders to show how we can maintain their brand integrity, bulletproof their supply chain, and ensure they meet their ESG goals.  

What you'll be doing:

•  Identifying new opportunities and selling Oritain’s products & services to prospective clients through territory mapping and account planning.
• Proactively engaging with senior stakeholders to understand their personas, roles, business problems, and challenges and present our value proposition to win and close new business. Typical personas that we work with are the Chief Sustainability officer and chief/heads of Supply Chain, Quality and Sustainability teams.
• Build and maintain a strong pipeline of opportunities to meet and exceed your quarterly and annual quota for net new business for Oritain.
• Attend conferences, join associations as required, and network with peers and connections to generate valuable business connections.
• Ensuring the timely management of the prospective client’s experience during the sales process to move the sales opportunity through the sales funnel.
• Maintain meticulous records and sales forecasting in our CRM, updating all relevant sales opportunities to Oritain management.
• Meeting your targets and Key Performance Indicators (KPIs) for activity levels, prospecting, and pipeline development to achieve/exceed your sales quotas. 

About you 

• You're a sales hunter and know how and where to uncover business opportunities and prospects; you understand the importance of proactive planning and activity.
• Collaboration is key. You understand the importance of working as a team and know when and who to engage throughout the sales process. Your clients and colleagues see you as a trusted advisor.
• You’re coachable and always looking to learn and grow.
• You're a natural networker and relationship builder with a proven track record of engaging with key stakeholders across all levels of an organisation.
• You’re resourceful and able to manage and navigate complex sales processes across large, matrixed businesses.
• You're a closer; your track record of success throughout your sales career is a testament to that.
• You have a high EQ - you're self-aware, motivated, empathetic, and driven.

• At least 7+ years of Enterprise sales experience selling complex solutions (SaaS, DaaS, PaaS to multiple stakeholders across large Enterprise accounts - ideally Fashion Retailers/Manufacturers
• It would be highly advantageous to have some understanding of supply chain processes, ESG/Sustainability initiatives, and challenges.
• Experienced in leveraging of sales methodologies such as MEDDPIC, Miller Heiman, Value/Challenger selling, or similar.
• A track record of meeting/exceeding sales quotas of $1m+ and winning business in net new accounts -
• Data-driven - able to understand and articulate how analysis and information can support client decision-making.
• This role is customer-facing, so you will be required to travel to our customers, and potentially internationally, for events/company meetings. (approximately 40%)
• Excellent communication skills and a good understanding of MS Office solutions and SalesForce CRM.
• PLEASE NOTE - We can only offer this role to Singaporean nationals or PR holders, as we cannot offer sponsorship for these positions.

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.  

As Rapsodo continues to grow and expand our business internationally, we are looking for a hands-on, driven, and curious Marketing Intern with a passion for collaborating and making a difference to join our team.  

As a Marketing Intern at Rapsodo, you will support the development, management, and execution of Rapsodo’s commercial and marketing omni-channel strategy across the company’s international markets including the United Kingdom, Europe, Southeast Asia, and Australia. 

Roles & Responsibilities 

• Assist in managing international e-commerce platforms (Shopify, Amazon, Google Shopping) 
• Create & optimise paid advertising campaigns on Google Ads and social media 
• Conceptualise social media content for chosen markets 
• Design & manage regular email marketing campaigns 
• Analyse & report on digital marketing data via Google Analytics & other platforms 
• Collaborate closely with international teams in US and Turkey 
• Assistance across various ad hoc projects in marketing partnerships, media collaboration, and other key areas as assigned by manager 

Experience  

• Able to commit at least 6-months full time internship 
• High learning aptitude with strong communication and interpersonal skills  
• Action oriented with the ability to handle multiple projects 
• Excellent organisational skills & attention to detail 

• Self-starter with a strong desire to learn 

Qualification 

• Bachelor’s Degree or Diploma in Marketing, Business, or a related discipline 

For interested candidates, kindly submit your resume and samples of any marketing work(s), if applicable.   

Who We Are

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. 

Digify is used in 138 countries today. We have more than 500,000 users worldwide. 

The Role

As a Content Marketing Specialist, you will be responsible for developing and implementing a content strategy that will fuel the growth engine of Digify.  

You should be able to come up with concepts for interesting and relevant content for our audience and execute by both writing yourself and using external writers to scale content production.  

You should also be able to repurpose and repackage content based on the channel (e.g. Linkedin, email or website landing pages). You have an understanding of what it takes to create engagement on social media, and you know the core principles of creating SEO-optimised content. 

Since we offer a niche tech software it will require a deep understanding of our customers, market and use-cases in order to produce relevant content – previous experience of content writing and/or product marketing for b2b tech startups will help you succeed in this role.  

What You’ll Be Doing

• Develop a deep understanding of Digify's product, customers, target industries, and competitors. 
• Create and execute on a content strategy that aligns with our customer personas and use-cases. 
• Collaborate with other departments, including sales, product, and customer service, to create content. 
• Work with external writers to scale content production, strong ability to act as an editor. 
• Write content in the following categories 
• SEO-optimized articles and landing page copy 
• Customer case studies 
• Thought leadership pieces and whitepapers 
• Find subject matter experts and interview them for content 
• Manage Digify’s Linkedin page. 
• Help develop sales enablement materials. 
• Prepare reports and presentations to communicate content performance to stakeholders. 

• Bachelor's/Master's degree in marketing, mass communications, journalism or equivalent 
• Excellent verbal and written communication skills in English. 
• At least 2 years of experience writing content for a tech b2b company. 
• Editorial experience in developing article outlines and reviewing articles preferred. 
• Experience with both short (social media) and long format content (ebooks, whitepapers etc). 
• Product Marketing and Copywriting experience are a big plus 
• Good understanding of SEO principles. 
• Good understanding of how Marketing funnels typically work 
• Experience in backlink building is a plus. 

Learn more about Digify by visiting our website.

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

To apply revenue management principles for revenue optimization for the hotel

Able to track and monitor all revenue sources and analyse in detail the key performance indicators in order to be able to make recommendations on rates and revenue opportunities.

To be able to provide the hotel with short term and long term strategic day markers based on events and any climate changes.

Able to prepare budgets & forecast accurately.

Good understanding of market benchmarking and rate parity indicators.

The Global Marketing Manager will help lead the marketing vision, strategy, and development for PSI CRO, championing the brand through digital, traditional, and experiential efforts. They will help connect sales efforts with digital intelligence, bolster patient enrollment with cutting-edge technologies, collaborate on employment branding, and help direct new efforts toward communicating our company’s unique culture and narrative across the globe.

This dynamic role will report directly to the Senior Director of Global Marketing and be a part of all Marketing elements within the department: internal, external, sales, and client-facing work. A fast-paced position, it requires excellent interpersonal skills, the ability to think on your feet, and a deep well of new ideas. This rapidly growing team functions as an agency within the company, and has both internal and external clients, so it’s essential that the right fit is comfortable wearing many hats but simultaneously understands both their own values and the company’s culture.

RESPONSIBILITIES

• Oversee global account-based marketing and strategy
• Work closely with Business Development on sales support initiatives
• Manage and maintain PR contacts in industry/paid advertisements/placements
• Help develop content marketing strategy in support of sales and marketing
• Prioritize engagement with key audiences – HCPs, patients, prospective clients, clients
• Ensure industry and GDPR compliance across all digital channels with web development
• Write/create, editorial content for publications, including interviews, social media content, video, essays, email
• Maintain high attention to detail to ensure accuracy and consistency among all content
• Work closely with talent acquisition team to maintain employment branding standards
• Develop social media strategy across channels, both for company brand and sales
• Assist in client-facing digital initiatives, branding, and recruitment initiatives
• Perform market research (both real-time and traditional) on a regular basis

We are seeking a dynamic and strategic Partner Marketing Manager to join our team. The ideal candidate will have a proven track record in managing relationships with trade associations, government entities, and media organizations. This role will be pivotal in ensuring the event's success by orchestrating PR activities, securing high-profile speakers, and attracting VIP guests. Additionally, the Partner Marketing Manager will collaborate closely with internal teams and leverage company resources to maximize the event's impact.

Key Responsibilities:

• Relationship Management:
  • Develop and maintain strong relationships with trade associations, government agencies, and key stakeholders.
  • Foster strategic partnerships that enhance the event’s profile and reach.
• Media Relations:
  • Manage media relations, including negotiating barter deals and securing media partnerships.
  • Develop and execute comprehensive media plans to drive event awareness and coverage.
• PR and Events Planning:
  • Plan and execute PR events to promote the event and engage the target audience.
  • Craft compelling press releases and coordinate with media outlets to ensure optimal coverage.
• Speaker and VIP Acquisition:
  • Source and secure high-profile speakers who are leaders and innovators in the targeted sectors.
  • Attract and manage VIP guests, ensuring they have a seamless and engaging experience at the event.
• Collaboration and Internal Coordination:
  • Work closely with other events and teams within the company to align strategies and leverage internal resources.
  • Coordinate with marketing, sales, and operations teams to ensure cohesive event execution.

We are seeking a dynamic and experienced Senior Marketing Executive to join our Carousell Luxury team. The ideal candidate will have a deep understanding of the pre-loved luxury industry, a keen eye for trends, and a proven track record of developing and executing successful marketing strategies. The candidate will work & help to market brands such as Hermes, Louis Vuitton, Chanel, Gucci, Dior & many more.

Key Responsibilities:

Media Strategy Development, Implementation and Optimization

• Develop and implement comprehensive marketing strategies to drive brand awareness, engagement, and sales.

• Lead and manage marketing campaigns across multiple channels, including digital, social media, email, event and traditional media.

• Oversee content creation and calendar, including photo shoots, videos, and written materials, ensuring they are within our brand guidelines and tone of voice

• Analyse campaign performance and generate reports to measure ROI and optimise future marketing efforts.

• Stay up-to-date with the latest marketing trends, tools, and technologies to keep the brand at the forefront of the industry.

Stakeholder Management and Communication

• Collaborate with the other teams, such as design and product teams to ensure marketing initiatives align with product launches and seasonal collections.

• Build and maintain relationships with key industry influencers, media outlets, and strategic partners.

• Work closely with internal teams not limited to merchandising, operations & centralised marketing team to ensure that deadlines are met.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experience

• A minimum of 5 years working with external clients, with a proven track record selling products or services (B to B preferred)
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
• Entrepreneurial mindset
• Always looking for ways and opportunities to improve the client experience
• Experience or/and background in Accounting is a plus

• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture
• An environment that encourages innovation and the autonomy and freedom to apply your expertise

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• 1-year contract (with potential for permanent conversion)
• Degree with 4 years experience as a finance professional
• CA/CPA added advantage!
• Strong English communicationLocation: Marina Boulevard

Overview

Join our client's Financial Management team in Singapore as an Accounts Executive, supporting the operational and strategic financial activities crucial for the firm's objectives. Reporting to the Operations Manager, you'll oversee daily accounting functions of the Singapore office.

This is initially a 12-month contract role, with potential for conversion to permanent status based on business requirements.

Main Responsibilities:

Treasury / Accounts Payable / Accounts Receivable:

• Manage payment requests and online banking applications.
• Review Chrome River AP and engage with stakeholders as needed.
• Prepare treasury reports, AP lists, and report bank balances to the treasury department.
• Ensure completeness and accuracy in AP upload to 3E, facilitating fund transfers.
• Maintain compliance with firm policies and procedures.

Tax Compliance / Audit:

• Aid in corporate and employer tax filing, collaborating with the Global Tax team and external advisors.
• Ensure statutory compliance where applicable.
• Assist Operations Manager in reviewing general ledger for local reporting.
• Support local audit preparation.

Others:

• Assist in implementing internal finance policies.
• Collaborate with internal stakeholders and business support functions.
• Address internal financial inquiries and requests promptly.
• Prepare regular and ad-hoc analyses and reports.
• Undertake ad-hoc tasks and projects as needed.

Essential Skills and Experience:

• Degree in Accounting, with a minimum of 4 years' finance experience.
• CA/CPA qualification preferred.
• Strong verbal and written English communication skills to effectively engage with legal and finance teams.
• Independent, analytical, and numerically adept.
• Positive work attitude with a strong sense of responsibility and ethics.
• Attention to detail, organizational skills, and time management abilities.
• Flexibility to manage multiple priorities and stakeholders in a dynamic environment.
• Resilience to adapt to change and meet tight deadlines.
• Proficiency in Microsoft Office suite, particularly Word, Excel, and PowerPoint.
• Preference for candidates with prior experience in legal or professional services firms and knowledge of Singaporean tax and compliance laws.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Meet, greet, rooming and service of all VIP guests 
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis 
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit 
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

Primary Objective

• To manage a portfolio of Retail and non-Retail non-performing loans (“NPL”) and formulating strategies for recovery action;
• To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions;
• To assist in periodic internal and regulatory reporting of NPLs in a timely manner; and
• To assist in the administrative functions of Loan Recovery as assigned.

Key Responsibilities

To develop skillsets in recovery under the retail and non-retail NPL portfolio so as to achieve targeted recovery action to meet KPIs assigned.

Tasks

• To manage the legal recovery actions by the Bank including but not limited to appointment of external legal counsels in the Bank’s panel, liaising with the legal firms, collating and maintaining the borrowers’ information from various credit files, checking the accuracy of borrower’s information/data produced by the legal firms and following up on subsequent legal actions until all legal avenues have been fully exhausted.
• To tackfully engage with customers who responded to our legal actions for loan recovery/collections.
• To coordinate with / assist fellow colleagues to engage borrowers who responded to the Bank’s legal demands for formulation of a restructuring and rescheduling (R&R) plan under a credit application to management for approval. Thereafter, proper follow through in documentation/administration functions for implementation and monitoring that approved plans are diligently complied.
• To promptly and diligently file Proofs of Debt (“POD”) for borrowers bankrupted or under Debt Repayment Scheme.
• To assist in any reporting matters as assigned by the Head of Loan Recovery.
• To assist in proper filing and administration tasks within the Loan Recovery.
• To assist on all recovery and ad-hoc tasks as assigned by the Head of Loan Recovery.