What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

DATA PROTECTION
Roles & Responsibilities
1. Serve as the main/first point of contact between the Group and all relevant data protection authorities/ regulators.
2. Ensure the Group’s policy is in line with the General Data Protection Regulation (GDPR) and code of practice.
3. Evaluate, review and enhance the existing framework, ensuring its relevance with the Group’s businesses in consultation with key stakeholders.
4. Proactively conduct regular internal security audits to ensure compliance, address potential issues and submit monthly reports for management’s review.
5. Provide guidance, and support, and act as the subject matter expert to Management and fellow colleagues.
6. Conceptualise, and translate ideas and regulations into an effective training package; train and conduct workshops for internal staff members.
7. Train and guide members of staff involved in processing data on all the key salient points for compliance.
8. Follow up with changes in law and provide suggestions to ensure compliance with GDPR.
9. Foster a data protection culture amongst employees and communicate personal data protection policies to stakeholders.
10. Manage personal data protection-related queries and complaints.
11. Alert management of any risks that might arise with regard to personal data management.
12. Liaise with PDPC on data protection matters.

OTHER RISK AND COMPLIANCE DUTIES
1. Creating and implementing an effective compliance program, statutory and operationally
2. Ensuring that the compliance program effectively prevents and/or detects violations of law, regulations, organization policies, or the code of conduct
3. Regularly reviewing the compliance program and recommending appropriate revisions and modifications, including advising the Senior Management of potential compliance risk areas
4. Conducting yearly compliance refresher training
5. Process owner for the following policies:
a. Anti-bribery policy
b. Gifts and hospitality
c. Whistleblowing policy
6. To spearhead the implementation of Enterprise Risk Management and maintain the risk register for the Group

Job Requirement:
1. Minimum degree from accredited universities with 5 years of relevant experience
2. Critical and strategic thinking, ability to provide sound judgements in challenging situations and be assertive as needed.
3. Experience in legal, audit, and/or risk management roles will be an added advantage.
4. Good interpersonal skills and ability to work independently, objectively, and constructively.
5. Strong interpersonal, negotiation, organisational and report-writing skills.
6. Team player with project management skills.
7. Excellent communication and presentation skills.
8. Ability to work under pressure, hands-on experience in audit, investigation, training, policy development and process improvement.

• Possesses deep experience in managing finished goods & spare parts logistics operations in SEAO region, especially in an outsourced 3rd party logistics (3PL) management environment
• Focuses on logistics and domestic distribution areas (including warehousing, inland transportation operations, home delivery & importation)
• Works closely with Subsidiaries’ logistics personnel to understand country-specific business requirements, logistics market trends, service and product offerings in the Consumer Electronics industry vertical
• Be responsible to analyze logistics cost data, identify areas of abnormality and ensure cost accuracy.
• Be responsible for identifying, analyzing and proposing process improvement initiatives and cost savings opportunities across Subsidiaries
• Implements all regional strategic initiatives and coordinates efforts with Subsidiaries’ logistics personnel in providing regional direction and project management support
• Be active in the role of consultancy and interaction with Suwon office and other regional counterparts in discussion and sharing of best practices in logistics operations.
• Due to business needs, to support translation (English to Korean) & prepare Korean reporting

Skills & Competencies:

• Experience with LE module in SAP or other major ERP suites
• Demonstrate strong analytical skills
• Demonstrate ability in auditing & resolving operational issues in an environment where logistics management is outsourced to a 3PL.
• Strong communication and negotiation skills – being persuasive and influential with stakeholders e.g. 3PL and/or subsidiaries logistics partners
• Experience in project management – ability to structure and execute projects, as well as manage key stakeholders and timeline
• Ability to multi-task, deliver on commitments and in accordance to timeline
• Creative thinking – active in pursuit of innovation and excellence in logistics processes and ability to execute the idea.

Qualifications

• Minimum 10 years of experience in Logistics or Supply chain
• Proven track record in logistics operations and demonstrated experience in dealing with supply chain projects
• Good understanding of supply chain, freight management and contract logistics processes
• Experiences in 3rd party logistics company or operational experiences preferred
• Due to regular business communication and reporting requirements with HQ, business level proficiency in both English and Korean language would be highly desirable

Summary

The objective of the role is to lead, architect and manage the technology eco-system of LK Asia Data Platform and integrate with IT Enterprise Architecture along side business controlling that supports the organization’s vision, mission, and strategy.

What you'll do

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

Lead and manage staff of data engineers to build, maintain and support the data architecture.

Design and build the DWH database models (star schema).

Design and build efficient data pipelines (ETL) that ensure data quality and integrity.

Manage the BI semantic model, security roles, access rights and row level security filters.

Work with business counterparts as well as IT Business Consulting, Infrastructure teams and external vendors on new data requirements.

Ensure proper maintenance and support of the BI architecture including security roles, deployments, security patching and monitoring to ensure performance and compliance with internal technical and security guidelines.

Ensure proper documentation of data infrastructure, data models, workflows as well as security concepts in accordance with internal security policies.

Assist IT management with ad hoc tasks related to BI, reporting and audit as well as other tasks when required.

What you'll need

• 8+ years of experience in IT, preferably with BI Development background and exposure to different BI domains, platforms, and technologies.At least 2 years in staff managing position.Strong knowledge and proven hands-on experience in data warehousing (e.g. ETL design/development, data modelling)Proficiency in Oracle and PostgreSql.Strong analytical thinking, problem-solving capability and business process understanding.Customer-oriented with good communication and interpersonal skills.Good leadership and people management skills.Proactive, self-motivated, hard-working and able to work in a dynamic environment.Good spoken and written communication skills in English

What you'll receive

By designing and implementing scalable, secure, and efficient data solutions that meet the needs of the organization and its users, a holder of the position will gain a deep understanding of the business needs, processes and business applications used as well as have the opportunity to keep up with the changing technologies and trends in the BI & data field through working on various IT projects.

We are dedicated to fostering a family-friendly culture and work environment. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems. Working at Lidl & Kaufland Asia is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We are accredited as a Fair and Progressive employer by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

Market Leading Remuneration Package:

• Annual wage supplement and discretionary bonus
• Life Insurance
• Medical Insurance

Supportive Environment:

• Out of Office leave for important appointments
• In-house training courses
• Training sponsorship scheme

Work-life Balance:

• 5-day week
• Competitive Annual Leave
• Charity, Community and Sporting Events

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.lidl.asia

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months

PURPOSE:

To work with internal stakeholders and vendors to develop and implement Global/ Regional Standard Process on business enhancement initiatives to enable new business growth (Business Solution) while maintaining strength in the core business.

This entails taking responsibility for project requirement gatherings; establishing To-Be business processes by analysing As-Is and recommend improvements; work with stakeholders (internal and external) on implementation.

RESPONSIBILITIES & TASKS:

This role will involve designing business enhancement initiatives and work will multiple stakeholders to develop Global/ Regional Standard Process and implementation based on Industry Best Practice. Main responsibilities include:

• Drive process standardization by consulting subject matter expert on business processes as well as technical team on systems.
• Maintain appropriate knowledge on various functional area in Finance such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay) and others master data functional knowledge such as Product Master, Pricing.
• Handle business, project, resources issues proactively and escalate appropriately.
• Work collaboratively in the design and implementation with both internal (functional/ cross functional) and external stakeholders.
• Writing management report, technical and associate documents with the project.
• Perform change management.
• Supervise efficient working staff and provide feedback for employees.
• Perform other related duties and assignment as required by adapting to competing demand, organizational changes, and new responsibilities.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

Min Education / Other Technical / Professional Qualification Level:

Good Degree in Business Management/ Engineering/ Science;

Essential and Desired Experience:

1. Experience in managing stakeholder expectation with good influencing & negotiating skills.
2. Knowledge in the analysis of business requirements and experience in solution design.
3. Ability to communicate with all levels of staffs and management team.
4. An effective team player who is self-driven, able to work independently within a fast paced environment under tight deadline and able to manage ambiguity
5. Excellent interpersonal at all levels and ability to work in multicultural workplace.
6. Written and verbal communication (technical writing is a plus).

Education/ Professional Requirements:

1. Experience in developing requirements and must be able to transform an idea/ strategy into execution thru project implementation.
2. A solid background in the functional and system in the domain such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay).
3. Critical thinking and analytic orientation in problem solving and decision making with a long-term perspective.
4. A good teamwork with the ability to work with cross functional team and bridging the gap between the business and technology.
5. Experience in managing improvement project implementation.

Min Years of Experience and knowledge:

• 5 years or more relevant experience;
• 3-5 years working as Change or People Managers

The key roles and responsibilities are as follows:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with country account team.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.
• Navigate Political Environment – Identifies, understands, and leverages the political dynamics in the client organization and within company to effectively achieve your goals. Develop a network of appropriate executive relationships.
• Engage Senior Executives Through Thought Leadership – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication – Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Represent the One Face of FB – Creates opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the FUJIFILM portfolio. Architect & present bid and negotiate terms to gain contract.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Post Graduate Degree preferably in Management with more than 8 years working in IT consulting preferred, experience in Print Industry would be a plus, with significant experience in client engagement activities.
• Strong presentation skills with effective spoken and written communication
• Demonstrated the ability to develop value-based relationships within clients and leveraging them into multi-million dollar account relationships.
• Led many business development cycles by using service-based solutions, demonstrating consultative selling and demonstrating closing skills.
• Established a track record of achieving financial targets.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Co-develop relationship expectations with key client executives.
• Financial skills to construct business case based on decision making criteria.
• In-depth industry knowledge in print and related industry
• Strong knowledge of “Managed Print Services” and “Transaction Print Cycle” are desired skills.
• Negotiation and commercial acumen
• Use of Salesforce.com

Job Summary

Handle both direct and indirect taxes across all business operations in Asia, Europe, USA, Latin America and Middle East in which the group has a presence, and including new markets to be developed. Manage and optimize the group’s effective tax rate, identifying tax optimization and provide advisories on the tax structuring of acquisitions and new ventures.

Responsibilities

• Work closely with commercial and finance teams to ensure that all operations and transactions are structured in a manner that is tax efficient, relate all localized planning to the group global strategy, covering the jurisdictions in which we operate.
• Work closely with business development, legal and commercial teams to structure M&A deals, new operations, in order to mitigate tax exposures. Coordinate with external advisors as appropriate.
• Advise and assist on transfer pricing issues and documentation (including master file, local file and country-by-country reporting), ensure compliance and promote best practices.
• Work with financial and treasury teams to ensure tax-efficient financing arrangements of downstream operations, in relation to minimizing withholding taxes, managing thin capitalization issues and optimize tax benefits.
• Work with relevant authorities to secure tax incentives as appropriate, ensure compliance with all conditions of award.
• Calculate, prepare and/ or review all tax returns to ensure compliance and timeliness of reporting for both direct and indirect taxes.
• Review and check relevant supporting documents such as tax invoices etc.
• Assume overall responsibility for tax compliance, both direct and indirect across all downstream businesses, working with internal finance staff and external advisors as appropriate.
• Deal with tax authorities within the jurisdictions as necessary in relation to queries, negotiation and disputes.
• Constantly keep abreast of changes in tax legislations and assess their implications on our business. Take appropriate actions to positively respond to such changes.
• Provide tax advisories and may require assistance with specific employee or personal income tax issues.
• Have understanding BEPS Pillar 2 regulations is more preferable.

What you will do:

• Responsible for managing Foam Agent and Foam Hardware demand creation and sales activities in South East Asia, reporting to the Territory Sales Manager, Asia.
• Based upon close assessment of ongoing projects, formulate and provide monthly order bookings and sales revenue forecasts. This will include analysis of potential risks and opportunities, to maximise forecast accuracy.
• Participate in weekly sales staff calls and update the Territory Sales Manager and the Product Sales Director on order bookings and sales revenue forecast achievement.
• Set pricing recommendations and discount structures and participate in Special Price Request (SPR) review calls with the Territory Sales Manager, Pricing Manager and Regional Sales Manager - Foam.
• Support existing distributors and systems integrators, driving demand creation and sales to achieve the required minimum expectation. Act as Account Manager, help resolving issues that may arise in supply chain and customer service. Collaboration with Inside Sales, Product Management, Customer Service, Technical Services, Quality Management and Logistics teams will also be required.

How you will do it:

• Identify potential new distributors and systems integrators in market segments where gaps have been identified.
• Support the distribution network in marketing activities to promote awareness of Foam products, whether in conjunction with the Product Sales Director, Business Development and Marketing teams or separately in targeted events.
• Develop a close and trusted relationship with JCI operations teams throughout South East Asia.
• Work in close cooperation with the Regional Sales Manager - Foam and the Indonesia Sales Manager, Special Hazards.
• Understand and interpret technical specifications and inquiry documents.
• Support competitor product and price profiling to determine price positioning of JCI Foam products.
• Participate in analysis of key market segments; understand market structure with key end-users, EPC contractors and specifiers.
• Ensure that accurate records of sales activities are maintained in Salesforce.com and achievement of key sales performance metrics.

What we look for:

• Preferably based in Singapore
• Bachelor’s degree, preferably in Engineering and/or other related discipline
• At least 3-5 years sales experience in a channel sales / B2B market selling related products, with a proven track record in sales achievement
• Strong presentation skills
• Fluent English - spoken and written
• Ability to work independently with minimal direct supervision
• Willingness to travel throughout South-East Asia region
• Knowledge of oil, gas and aviation industries would be an advantage.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The job is a maternity coverage to manage DNV Maritime’s regional communications activities for the Region South East Asia, Pacific & India. The main responsibilities are:

• Implement the regional communications and marketing strategy, key messages and targeted campaigns to increase brand awareness and generate leads across DNV Maritime’s product and service categories
• Contribute to the development, execution, and delivery of content across all channels (such as PR, social media, marketing collateral, online publishing, internal comms)
• Support trade shows, conferences and other marketing events incl. invitation management
• Create impactful campaigns following our “digital first” communications strategy with a potential to scale local initiatives globally
• Drive internal and leadership communications across different channels”

Qualifications

• Master’s Degree, preferably in Marketing and Commucations.
• Over 6 years of experience in marketing and business development within multinational companies.
• Multilingual Communication: Fluent in English, both spoken and written

Core Skills:

• Strategic Marketing: Expertise in developing and implementing effective marketing strategies and campaigns to drive business growth.
• Business Development: Proven ability to identify and capitalize on new business opportunities and partnerships.
• Project Management: Strong track record of managing marketing projects from inception to completion.
• Cross-Cultural Communication: Excellent skills in navigating and overcoming cultural barriers to enhance team performance.
• Digital Transformation: In-depth knowledge of leveraging digital tools and technologies to innovate and transform business practices.
• Flexibility and Adaptability: Willingness and ability to work in diverse international environments.

• Cloud related Field Data Center Operations.
• Responsible for Capacity planning of Data Center resources and Data Center designing.
• This position requires hands-on technical skills to install compute rack, network and cables.
• Maintain and troubleshoot various hardware and physical network components.
• Perform and/or manage 3rd party vendors for installation of Data Center infrastructure such as rack, power, server, network equipment, cabling and cross-connects.
• Manage inventory and coordinate with suppliers and shipping companies for domestic and international shipments.
• Document, improve and maintain standard operating procedures
• Participate in the change management process
• Initiate and manage RMA processes with equipment vendors.
• Must be able to provide 24/7 on call support for emergency and outages.

Requirements:

• Minimum 8 years of experience in working with Data Center and ISP vendors for coordinating resource provisioning and device installation
• Experience in strong hands-on installation and troubleshooting server and network equipment
• Experience in DC project management
• Experience in asset management, and inventory control
• Experience in dealing with Data Center remote hands and their ticketing system.
• Must have working knowledge of Excel and shared docs and should be able to work with complex spreadsheets
• Experience dealing with customer support and SLAs
• Technical certification involving an IT discipline
• Hard working self-starter who can work with very minimal supervision
• Ability to troubleshoot enterprise level technical problems
• English proficiency , spoken and written
• Broad exposure to technical environments with understanding of hardware, networks, and the cloud infrastructure
• International shipping experience a plus (Up to 20% travel)

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

SENIOR TECHNICAL MANAGER

As a Senior Technical Manager, you will be responsible for providing strategic technical architectural review and give direction to Architectural teams who are developing Construction and Authority submission documentation packages. You will also review and where necessary stipulate protocols to ensure maintenance of all architectural drawings, specifications and other consultants/contractors documentation in organized manner according to Office standards and individual client specific requirements.

Responsibilities:

• To lead technical aspects of a project and technical teams with respect to the preparation and submission of Architectural submission packages to local Authorities.
• Demonstrate ability to structure such Technical Submission packages in Revit
• To understand and lead project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.
• To establish and manage the CORENET interface for all submissions work
• To control and manage revisions of Authorities submission documentation packages to ensure consistency of Aedas deliverables.
• To take responsibility, where required by the project leader, for specific areas of the design and project development to meet the local statutory requirements.
• To assist in the process of coordination with external design team and other associated organizations or companies in view of collating the required inputs for the Authority submissions
• To assist Architects / Designers & Project Leaders in controlling the required changes to the Architectural documentation packages to align with the Authority comments and code requirements

Requirements & Attributes:

• Diploma in Architecture preferred
• Minimum 12 years of relevant experience in architectural draftsmanship and technical coordination and Management;
• Experience in large scale, hotel, mixed use development will be an advantage
• Familiarity with statutory submissions and controls, along with a strong understanding of local regulations and codes
• Experience in leading the preparation and development of Architectural submission packages to local Authorities;
• Proficient in BIM (Revit Architecture) preferred.
• Proficient in Bluebeam and Adobe (Photoshop, Illustrator, Indesign) preferred.
• Ability to self-develop and build colleagues to enhance team potential .
• Excellent communication and presentation skills
• Other professional certifications such as GMAP or GMAAP and UD Assessor will be an advantage

Please submit a copy of your updated CV including your current salary, expected salary and notice period to daisy[email protected].

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Roles & Responsibilities

• Develop and manage project schedules, budgets, and resources
• Coordinate with architects, engineers, and contractors to ensure project success
• Review and approve project plans, specifications, and contracts
• Ensure compliance with building codes, safety regulations, and environmental requirements
• Monitor project progress and make adjustments as necessary
• Communicate project status to stakeholders and senior management
• Manage project risks and identify opportunities for improvement
• Provide technical support to project team members
• Ensure quality control and quality assurance for all project deliverables
• Lead project meetings and facilitate communication among team members

Construction Project Manager requirements and qualifications

• Bachelor’s degree in Civil Engineering or related field
• Minimum of 5 years of experience in construction project management
• Strong knowledge of construction materials, methods, and regulations
• Excellent communication and leadership skills
• Ability to manage multiple projects simultaneously
• Proficiency in project management software and tools
• Professional Engineer (PE) license preferred
• Experience in managing large-scale construction projects
• Ability to read and interpret blueprints and construction plans
• Knowledge of budgeting and financial management
• Experience in managing and supervising construction teams
• Strong problem-solving and decision-making skills

Primary Job Role and Responsibility:

1. Strategic Business Development:
   • Identify and cultivate business opportunities within the advanced manufacturing sector
   • Conduct market analysis to identify trends, skills demand and gaps in the industry
   • Implement strategic plans to drive business growth and increase training adoption.
2. Client Relationship Management
   • Build and sustain strong relationships with key stakeholders, including manufacturing companies, industrial associations, and training providers
   • Serve as the primary contact for customers’ inquiries, offering support and addressing concerns.
3. Training Programme Development
   • Collaborate with Institute of Higher Learning (IHLs) and industry training providers to develop tailored training programmes to address specific client needs.
   • Review training content to ensure that it is relevant, up-to-date, and aligned with industry standards and emerging trends
   • Monitor the performance of training programme and manage client feedback to drive continuous improvement

Requirements:

· Bachelor’s degree Business Administration, Marketing, Engineering, or a related field.

- Min 3-4 years of relevant experience

· Skills and experience in business development, marketing and customer management relevant to advanced manufacturing and industrial training sector

· Strong analytical skills with the ability to interpret market trends and data

· Excellent communication, negotiation, teamwork skills, with effective industry engagement capabilities

· Highly motivated, results-oriented and proactive

About St Luke's ElderCare LifeLab™

In alignment with Healthier SG’s initiative to leverage community support for better health, SLEC has developed its first LifeLab™ sited within SIM, a dynamic learning space dedicated to helping community partners, caregivers, students and volunteers appreciate and understand the impacts of ageing through education and experiential learning.

The LifeLab™ Program Manager will lead the development, execution and continuous improvement of the LifeLab™ initiatives. This role is crucial for enhancing partnerships and engagement at LifeLab™, driving stakeholder collaboration for innovation projects, and increasing visitorship.

Responsibilities:

Program Development and Management:

• Curate, implement and oversee experiential learning programs aligned to our areas of excellence and organisational priorities.
• Develop and manage collaborative projects and partnerships aimed at creating innovative solutions for the challenges of ageing.
• Support and contribute to new innovations and equipment evaluation for feature at LifeLab™.

Stakeholder Engagement:

• Engage with a diverse group of stakeholders to enhance their understanding and appreciation of the impacts of ageing.
• Work closely with the stakeholders (i.e. schools, government agencies, volunteers and caregivers etc.) to equip them with the necessary knowledge and skills for effective support and care for the elders.
• Foster and maintain networks and Communities of Practice (CoPs) to facilitate knowledge exchange and collaboration among thought leaders, Institutes of Higher Learning (IHLs) and like-minded partners.

Impact Measurement and Reporting:

• Monitor and evaluate the impact of LifeLab™ programs and initiatives.
• Prepare and present regular reports on program outcomes, stakeholder engagement and community impact.

Requirements

• Bachelor's degree in a relevant field such as Gerontology, Social Work, Health Sciences, Education, or related disciplines.
• Minimum of 5 years of experience in program management, preferably in the health, ageing, or community development sectors.
• Proven track record of developing and managing educational or experiential learning programs.
• Experience in stakeholder engagement, including working with schools, government agencies, volunteers, and caregivers.
• Demonstrated ability to develop and manage partnerships and collaborative projects.
• Strong understanding of the ageing process and the challenges faced by the elderly.
• Ability to foster and maintain professional networks and Communities of Practice (CoPs).
• Proficiency in impact measurement and evaluation methodologies.
• Strong report writing and presentation skills.
• Innovative thinking and ability to contribute to new innovations and equipment evaluation.

Xi Yan award wining private dining established since 2005 has opened a brand new flagship restaurant , Xi Yan Maxwell with a fresh concept that includes Private dining, General Dining and Bar since July 2019. We are looking for suitable Head Chef cum Kitchen Manager to be part of this growing team.

Location of work place : 28 Maxwell Road #01-15/17, Maxwell chamber suites, 069120

Responsibilities include:

• creating and curating new menus for different occasions and requirements
• perform continuous quality control of dishes prepared
• ensure proper methods and process of cooking
• Plan schedule of kitchen staff
• Train the junior members
• Ensure cleanliness and hygiene of kitchen staff
• Ensure ingredients and food ordered are of quality and at competitive prices
• coordinate with services manager and team to ensure smooth operations to achieve good customer satisfaction
• Maintain cleanliness and housekeeping of work areas

Qualities we seek are:

• Positive attitude and commitment to excellence
• Respective skills in functions to be performed
• Excellent interpersonal and communications skills
• Team work
• Willing to learn and able to work under pressure
• Experience in F&B Operations, fine dining, banquet
• Bilingual (English and Chinese) would be an advantage
• Preferably 5 years of relevant experience in restaurant

Please submit resume/CV with recent picture

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Responsibilities and Duties:

• Plan and coordinate the daily operations of the Hospital’s Outpatient Services to ensure efficiency and effective use of resources
• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality
• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care
• Utilise IT systems to analyze data, prepare presentation and reports
• Coordinate internal and external stakeholders to implement new programmes/services
• Monitor project Key Performance Indicators (KPIs) and ensure timely completion
• Lead the team of Outpatient Service Associates (OPSAs) to attain service and operational excellence
• Work with internal and external stakeholders in the area of feedback management
• Perform any other responsibilities assigned.

Job Requirements:

• Bachelor’s Degree in business administration, healthcare administration or related field
• At least 3 years of experience in managing outpatient service operations
• Proficient in MS office applications (Excel, PowerPoint, Word) and data management
• Knowledge of clinical systems (SAP, EPIC and Clinic Assist) will be an advantage
• Possess good knowledge of healthcare financing schemes (e.g., Healthier SG, CHAS, Medisave and /or ILTC subsidies)
• Pleasant disposition, strong interpersonal and communication (verbal & written) skills
• Strong planning, organization and coordination skills. Have experience in data analysis
• A team player who is meticulous, result focused and manages pressure well

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Eigen Energy is a systems integrator for solar energy and electric vehicle charging infrastructure, with technical competencies in engineering and construction, energy management, software engineering and cross platform integration.

We are looking for a Marketing Manager to craft meaningful content and create marketing campaigns that drive traffic and boost user engagement. The role reports directly to the Director.

Job Scope:

• Increase brand awareness, brand recognition and recall, and develop strategies to improve lead generation, customer retention and loyalty
• Coordinating marketing strategies with the business development units, finance, and operations team
• Developing and managing the marketing department's budget
• Overseeing branding, advertising, and promotional campaigns while managing lead generation via various organic and paid acquisition channels
• Develop brand guidelines, defining and maintaining the brand's visual identity, including logos, colours, typography, and overall brand aesthetics.
• Produce valuable and engaging content across all marketing channels through analysing consumer behaviour
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

Requirements:

• Diploma in Marketing or relevant field.
• Knowledge of website analytics tools
• Setting up and optimising Google Adwords campaigns
• A sense of aesthetics and a passion for copy and corporate communications
• Experience in identifying target audience, and developing collaterals that engage
• Apt in social media engagement and marketing

While skills and experience are important, we place equal importance on a candidate’s resourcefulness, adaptiveness and the ability to prioritise and find solutions appropriate for a situation.

About Volt Auto: At Volt Auto Pte. Ltd., we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) solutions. Headquartered in Singapore, we are committed to excellence, sustainability, and delivering superior customer service. Being one of the few authorised dealerships in Singapore, we are dedicated to providing exceptional service and quality vehicles to our customers. Join us in driving the future of transportation!

Reporting to the Head of Marketing, the Field Marketing Assistant Manager will be responsible for supporting our channel partners in their marketing strategies and campaigns. The ideal candidate will have a strong background in field marketing, excellent communication skills, and a passion for the automotive industry.

Key Responsibilities:

• Market Analysis: Conduct research to understand market trends, customer preferences, and competitive landscape to inform marketing strategies.
• Campaign Execution: Point of contact with channel partners. Assist in the planning, execution, and evaluation of field marketing campaigns, events, and promotions to enhance brand visibility and drive sales.
• Collaboration: Work closely with cross-functional teams, including sales, product management, and communications, to ensure alignment on marketing strategies and objectives.
• Event Management: Organise and manage promotional events, roadshows, and dealership activities to engage customers and promote our product offerings.
• Reporting & Analysis: Track and analyse the performance of dealer marketing initiatives, providing channel partners insights and recommendations for continuous improvement.
• Brand Representation: Act as a brand ambassador, ensuring consistency in messaging and adherence to brand guidelines in all channel partner marketing activities.
• Customer Engagement: Build and maintain relationships with customers, dealers, and partners to enhance brand loyalty and support marketing efforts.
• Social Media Management: Manage channel partners social media channels and ensure brand consistency.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 3-5 years of experience in field marketing or a similar role, preferably within the automotive industry.
• Strong project management skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in social media management tools, digital advertising platforms, and marketing analytics.
• Ability to work independently and as part of a team.
• A passion for the automotive sector and an understanding of market dynamics in Singapore.
• Possess a valid class 3/3A driving license.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Job description

Job Scope

Marketing Roles:

* Manages website, social media outreach, and other marketing platforms

Recruitment Marketing

Salary