Key Responsibilities

• Develop and implement sales strategies to meet or exceed revenue targets.
• Manage and motivate the sales team to achieve overall targets.
• Monitor and analyze sales activity and identify opportunities for growth.
• Collaborate with marketing and product development teams to create effective sales campaigns, promotions, and product launches.
• Provide exceptional customer service to promote customer loyalty and retention.
• Develop and maintain positive relationships with key clients.
• Prepare and deliver sales presentations and proposals to potential clients.
• Present sales reports to upper management and make recommendations for improvement.

Requirements

• Bilingual (English & Chinese)
• Able to accept 6 days work per week (Rest day will fall on weekdays)
• Minimum of 2-3 years of experience in a similar role
• Proficient in e-commerce (Lazada, Shopee, website)
• Excellent communication skills, effective leadership, and time management skills

Job Description

1. Provide overall support in operations, such as office/sales/inventories admin duties.

2. Handle inbound inquiries and feedback to customers via phone, walk in, emails and social media platform.

3. Assist and co-ordinate in online events, on-site training/exhibitions, etc.

4. Preparing the event and monitoring/increase the number of sign-up rates.

5. Assists in reminder and follow up.

6. Assist in setting up of rooms for event and zoom call.

7. Maintain customer records by updating account information.

8. Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.

9. Processing order, sales invoice, and admin filing.

10. Responsible for researching, developing marketing opportunities, and planning and implementing new sales plans.

11. To support any ad-hoc project assigned by Management.

5 working days per week, you may require covering weekend events, training or exhibitions.

Requirement:

● At least 1 years relevant working experience with digital marketing experience

● Proven work experience as a sales and marketing executive.

● Knowledge of modern marketing techniques.

● High-level communication and networking skills.

● A passion for sales.

● Understanding of commercial trends and marketing strategies.

● Strong communication skills and interpersonal skills.

● Good command of English (written and spoken).

● Good Personality, self- motivated & Independent

● Must be Computer literate (Microsoft office, PowerPoint, Words and Excel)

● Ability to work well under pressure, hands on and self-starter.

● Able to muti-tasks and work in a fast-paced environment.

Creative content creation is at the core of our business. We are looking for responsible and motivated candidates to perform daily marketing & operation tasks at aPetMart and eventually be groomed to Deputy Manager or Store Manager based on good performance.

Requirements:

• Good sense of aesthetics look & feel
• Professional commercial design & creative sense
• Attention to details & organized
• Proficient in verbal & written English
• Proficient in Designing Software (Photoshop, GIMP, Illustrator, Inkscape)
• Passion in Photography and Videography Editing
• Proficient with Excel Formulas
• can-do attitude & eagerness to research on design aesthetics
• Students from Marketing & Design School are welcome to apply.

Responsibilities:

• Perform Search Engine Optimisation and Lead/Traffic generation tasks
• Creating and producing high quality animation and video content
• Design digital marketing material for online promotion efforts
• Write promotional email newsletters and blog articles
• Create content for existing website (www.apetmart.com)
• Manage aPetMart Social Media Platforms
• Procure and source products from suppliers/distributors
• Manage administrative tasks on online retail operations
• Manage order processing from receipt to delivery in an accurate and timely manner
• Reply to customer's online query

Learning Objectives:

• Gain working experience in the fast-growing Ecommerce Industry
• Learn soft skills like administration, communication and customer service skills
• Learn hard skills like researching, marketing and designing skills
• To apply what you have learnt in school in real world applications

Trainings:

• Research on feasible solutions to solve real world e-commerce business requirements.
• Guide by experienced mentor on the e-commerce industry best practices.
• Explanation and demonstration of tasks by mentor.
• Augment with self-learning of online tutorials.
• Support from the colleagues.

Reasons to join us:

• Gain working experience in the growing Ecommerce industry
• Our Office is conveniently located right beside Paya Lebar MRT
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected salary.
• Please also send your Résumé via Whatsapp 8767 5709 or [email protected]

We are seeking a dynamic and results-driven Marketing Planner/Manager to join our team. This role is crucial for developing, implementing, and optimizing marketing strategies across various channels to drive brand growth and customer engagement. The ideal candidate will possess a blend of strategic thinking, project management, and a deep understanding of marketing trends, customer behavior, and analytics.

Key Responsibilities:

• Strategic Planning:
  Develop and execute comprehensive marketing plans to support business goals and objectives. This includes both short-term and long-term strategies across multiple channels.
• Campaign Management:
  Lead the creation, planning, and execution of marketing campaigns from inception to completion. Ensure all campaigns are aligned with the overall marketing strategy and company vision.
• Market Research & Analysis:
  Conduct market research to understand customer needs, trends, competitor activity, and emerging opportunities. Analyze market data and adjust strategies to ensure optimal performance.
• Cross-functional Collaboration:
  Collaborate with internal teams (creative, sales, digital, product, and customer support) to ensure marketing campaigns are integrated and effective.
• Budget Management:
  Manage and allocate marketing budgets efficiently, ensuring cost-effective use of resources and optimal ROI on campaigns and activities.
• Performance Tracking & Reporting:
  Monitor and measure the performance of marketing activities, using KPIs and metrics to evaluate success and areas for improvement. Prepare regular reports for senior management.
• Brand Positioning:
  Help to develop and maintain a strong brand presence in the market. Ensure brand consistency across all marketing materials and communications.
• Digital & Traditional Marketing Channels:
  Oversee and optimize the use of both digital (social media, email marketing, SEO, SEM, etc.) and traditional marketing methods (print, events, partnerships, etc.).
• Customer Engagement:
  Develop strategies to improve customer engagement and loyalty through personalized marketing tactics and campaigns.
• Trend Monitoring:
  Stay up-to-date with industry trends, emerging technologies, and marketing best practices, integrating these insights into strategies.

You will be part of a team to champion workforce transformation and reskilling needs of the integrated facilities management/ environmental services industries. You will need to possess a strong business acumen and comfortable in communicating with all levels of stakeholders to understand their manpower challenges and propose the relevant WSG interventions.

Strategic Manpower Planning

• Identify and assess key industry, manpower challenges and skills needs
• Engage strategic accounts and engage companies to diagnose gaps and identify opportunities
• Recommend the design of appropriate strategic human capital solutions based on industry or enterprises’ business and manpower needs
• Supporting the Industry Transformation Map (ITM) particularly the Jobs and Skills pillar as well as Jobs Transformation Map (JTM)

Stakeholder Engagement and Management

• Establish and maintain effective relationships with strategic partners and stakeholders
• Collaborate with industry stakeholders including government agencies, associations, tripartite partners, programme partners to develop and implement relevant manpower interventions to address industry manpower issues
• Consult with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs
• Develop deep understanding of employers' hiring demands and recommend suitable candidate profiles to meet their needs
• Coordinate with employers on the hiring outcome and monitor closely on the sector hiring demand

Project Management

• Plan and review budget requirements and ensure compliance to policies and processes
• Organise or support outreach and marketing events such as career events and industry engagements
• Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making

Requirements

• Industry Engagement and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy. Able to proactively source for relevant information and data and utilise trend analysis and government initiatives to drive business strategies and growth.
• Written and Verbal Communication: Proficient in writing clear submissions and reports, and able to frame appropriate narratives to effectively engage diverse audiences, and skilled in public speaking.
• Negotiation: Able to strategize negotiation, formulate gameplan and engage in complex discussion to drive collaboration and implementation with stakeholders to achieve desired outcomes.
• Personal effectiveness: Able to manage multiple tasks in a dynamic, fast-paced environment, and work both independently and in teams.
• Critical thinking and Data Proficiency: Proficient in synthesizing information for decision-making and outcome monitoring through data compilation, analysis, and interpretation. Capable of making policy and other strategic recommendations based on industry insights and comfortable with data analysis.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Sales & Marketing:

• Develop and execute strategic sales and marketing plans to maximize revenue and profitability across diverse markets.
• Identify and cultivate strong relationships with key customers, ensuring their needs are met and exceeded.
• Proactively seek out and secure new business opportunities within the poultry industry.
• Gain a thorough understanding of customer requirements and challenges to offer tailored poultry product solutions.
• Deliver compelling sales presentations that highlight the unique value proposition of our products.
• Negotiate and finalize sales contracts, consistently achieving and surpassing assigned targets.

Customer Service & Support:

• Cultivate lasting relationships with existing clients, providing exceptional service and support.
• Promptly address customer inquiries and concerns,demonstrating a commitment to their satisfaction.
• Proactively identify and resolve potential stock issues to prevent wastage or product unavailability

Market Intelligence & Strategy:

• Stay abreast of industry trends, competitive landscape, and emerging technologies.
• Leverage market insights to adapt sales strategies and identify untapped growth opportunities.
• Participate in industry events, trade shows, and networking opportunities to expand our market reach.

Collaboration & Reporting:

• Collaborate closely with marketing, production, and logistics teams to ensure a seamless customer experience.
• Prepare accurate sales reports, forecasts, and analyses to inform business decisions and strategic planning.

Requirements:

• Minimum of 3 years of proven experience in F&B foodservice sales, with a strong background in the poultry industry.
• Exceptional communication, interpersonal, and negotiation skills in both English and Chinese.
• Demonstrated ability to build and nurture relationships with key stakeholders.
• In-depth knowledge of the poultry industry, including products, applications, and market trends.
• Self-motivated, results-oriented, and adaptable to a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Willingness to travel for client meetings and industry events.

Company Overview:

SARTORIAL SPLENDOR is bridal boutique, specializing in exquisite wedding gowns and suits. Our goal is to offer clients a seamless and personalized experience.

Position Overview:

We are looking for a Sales Manager with strong expertise in bridal sales.

The Sales Manager will play a key role in improving our product offerings and sales processes, providing experience to younger team members, and addressing customer inquiries with confidence and professionalism. While the current Sales Manager leads the team, this role will focus on refining sales strategies and assisting with client consultations. With demonstrated interpersonal skills, there is potential to start leading a team within 5– 6 months.

Key Responsibilities: (upon onboarding)

Daily Route:

Product & Display Check:

1. Upon arrival, ensure all gowns, suits, and accessories are properly displayed and organized. Check that the showroom is visually appealing and ready for client appointments.

2. Client Appointment Review:

Review the day's schedule, including upcoming client consultations and fittings. Prepare personalized recommendations and insights based on client preferences.

3. Team Briefing: ( may start after familiar with everything)

Hold a brief meeting with the sales team to discuss daily goals, ongoing projects, and any challenges from the previous day. Offer guidance on handling customer inquiries and product details.

Sales Consultation:

1. Engage with clients to understand their needs and preferences, offering personalized recommendations on wedding gowns and suits.

2. Support clients throughout the selection, fitting, and alteration processes, ensuring a smooth and professional experience.

3. Develop more opportunity for Up-Sales.

Product Knowledge & Process Improvement:

1. Work closely with the design and production teams to ensure that sales strategies are aligned with the latest product innovations and trends.

2. Contribute to improving the sales process, particularly around client consultations, fittings, and alterations, ensuring high levels of customer satisfaction.

Mentorship & Collaboration:

1. Share experience and product knowledge with younger sales team members, helping them to improve their client interactions and product knowledge.

2. Collaborate with the current Sales Manager to support the team without disrupting the existing company structure.

3. Over time, and depending on interpersonal and leadership skills, transition into a team lead role, providing further guidance and management within 5–6 months.

Client Experience & After-Sales Support:

1. Assist clients with questions regarding fittings and alterations, ensuring that they feel supported throughout the process.

2. Help refine the customer experience during fittings and follow-ups, ensuring that each step from selection to final adjustment is handled efficiently and professionally.

What You Will Accomplish Upon Onboarding:

Technical Skills and Competencies:

1. To learn Communication Skills

2. To learn Organizational Skills

3. To learn Problem-Solving Skills

4. To learn Customer Service Skills

5. To learn Creativity

6. To learn to pay attention to Detail

Duration of Attachment Offered

6 months

Job requirements:

1. More than ten years of experience in German car maintenance.

2. Able to quickly and accurately complete the diagnosis of various types of German vehicles.

3. Able to efficiently and reasonably assign subordinates' work tasks to improve the overall operating efficiency of the company.

4. Able to assist the technical director, provide technical training for subordinates, and improve the technical capabilities of technical personnel.

5. Cooperate with the operation department to coordinate the relationship with customers. Optimize the process of picking up and sending out vehicles.

6. Cooperate with the operation department to assist in the recruitment and onboarding process of new employees. And quickly adapt to work and integrate into the team after joining.

Key Responsibilities:

• Team Leadership: Inspire, guide, and lead your team to success
• Inventory Management: Monitor stock levels and ensure attractive product displays
• Store Maintenance: Maintain a clean, safe, and organized environment
• Customer Service Excellence: Deliver outstanding service with professionalism

What We’re Looking For:

• Experience: Supervisory or managerial experience in retail is advantageous
• Skills: Strong leadership, excellent communication, and a customer-focused mindset
• Work Ethic: Thrive in a fast-paced environment and excel at multitasking

SPARK is hiring

Office Manager

We are looking for Office Manager for our Singapore Studio. The ideal candidate will undertake administrative tasks, accounting and human resources to ensure the office has adequate support to work efficiently. She will be competent in prioritizing and working with little supervision and will be self-motivated and trustworthy.

The office manager ensures smooth running of our Singapore studio and contributes in driving sustainable growth.

Responsibilities:

Be Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. This includes maintaining office services, supervising office staff and maintaining office records, supporting budgeting and bookkeeping procedures, human resource matters and preparation of timely reports and prepare proposals as assigned.

Requirements:

• Education: BA or above in Business Administration and Management
• Minimum of 5 years working experience in an international and preferably creative environment and/or related field
• Strong working knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook). IT savvy
• Organized, committed and be able to multi-task
• Common commercial sense
• Able to maintain strict confidentiality on all administrative and financial information
• Strong communication skills, team player
• Leadership and mentoring experience
• Committed, independent, reliable, accurate and proactive
• Able to find solutions, make analytical decisions and set priorities
• Excellent level of verbal and written English and Chinese

Personal Traits

• Respectful, honest and trustworthy
• Flexible
• Demonstrate sound work ethic
• Possess cultural awareness and sensitivity

SPARK welcomes creative, passionate, motivated and enthusiastic people to join our growing team.

Write to us at [email protected] with CV.

For more information visit us at www.sparkarchitects.com

SPARK is an equal opportunity employer.

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Job Description & Requirements

Job Description

We are looking for a highly motivated, innovative and detail-oriented Digital Marketing Executive, Creative thinker who is still able to work both independently and as a part of a team.

This person directly owns the performance outcomes for our e-commerce platforms and will be responsible for overseeing the copywriting, email marketing as well as the creation of product listing across existing and future platforms.

He/She will report directly to the head of marketing. He/she is expected to work closely with the team leader to ensure that digital strategies are effectively integrated into brand marketing and paid media efforts.

Day-to-day Responsibilities:

• Plan, execute and manage digital marketing campaigns and online advertisements including web/SEO/SEM/Social media/ e-commerce sites to increase traffic and brand awareness.
• Creation of product listings and crafting of product write-ups on e-commerce platforms (Shopify, Lazada, Amazon and any other future platforms)
• Implementing Facebook and Google Ads Campaign
• Working closely with sales team to strategize campaigns for lead generation activities
• Report and/or fix any errors or bugs in online content
• Continually monitor page rank on Google, and optimize our admin page to ensure we are above the fold for all relevant keywords & search terms.

Social Media Marketing:

• Own the development of a strategic social media marketing plan across all new and existing social media channels to drive acquisition performance KPIs
• Planning of social media calendar, brainstorming ideas, content creation and execution to meet all performance objectives
• Conceptualising and creating engaging content and banners across platforms
• Track success of social media initiatives and ensure set KPIs are met by analysing key data, metrics and insights of respective digital media platforms
• Ensure quality control of the company’s relevant conversations and responses in social media and marketplaces.

Email Marketing:

• Craft compelling and results-driven email marketing and banners
• Drive initiatives to grow email database and optimize EDM objectives like open rates, click through and conversions

Requirements:

• Possess at least Diploma/Advanced/Higher/Graduate Diploma in Marketing or related fields
• At least 1-2 years proven track-record of executing high conversion social media marketing campaigns.
• Proficiency in English is a must
• Good understanding of e-commerce would be preferred.
• Knowledge of adobe Adobe Suite (preferred).
• Products Photography skills would be an added advantage.
• Able to work independently.
• Experience in using / managed the Ecommerce Platforms and Social Media Marketing.

We regret to inform you that only shortlisted candidates will be contacted.

• Develop and implement comprehensive marketing communication strategies aligned with the company’s goals and objectives.
• Conduct market research and analyze trends to identify opportunities for growth and competitive advantage.
• Collaborate with senior management to define the marketing budget and allocate resources effectively.
• Ensure consistent messaging and branding across all communication channels.
  Oversee the creation and maintenance of brand guidelines and standards.
  Lead initiatives to enhance brand visibility and reputation.
  

Qualifications:

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 10 years of experience in marketing communication, with at least 5 years in a leadership role.
• Proven track record of developing and executing successful marketing campaigns.
• Excellent written and verbal communication skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Description of Role

As a Media Planner at Digipixel, you will be at the crossroads of creativity and strategy, delivering impactful visual concepts and campaigns for ongoing client accounts and corporate growth initiatives. With a sharp focus on emerging trends and a strategic outlook, you will help shape narratives that captivate audiences, inspire engagement, and achieve measurable results.

In this role, you will collaborate closely with clients, oversee account servicing, and lead pre-production efforts to transform ideas into tangible outcomes.

From conceptualisation to analytics, you will play a vital part in delivering work that reflects Digipixel’s ethos of being “secure by design, creative by nature.”

Key Responsibilities

Creative Development: Develop and execute visual concepts, content pillars, and ideas for ongoing accounts and corporate business development.
Content Creation: Provide copywriting and editing support across all accounts, ensuring content aligns with client objectives and maintains brand integrity.
Pre-Production Excellence: Assist with pre-production tasks, including conceptualisation, planning, scripting, and storyboarding for campaigns and projects.
Account Servicing: Manage day-to-day client requirements, offering strategic advice and ensuring exceptional delivery at every stage.
Trend Research: Explore and monitor cultural trends across music, film, television, sport, gaming, and socio-political topics, alongside staying up-to-date with platforms like TikTok, Instagram, YouTube, and podcasts.
Data Support: Contribute to analytics reporting, community management, and additional corporate requirements as needed.

Requirements

Minimum 1-2 years of experience in an advertising agency or a related field.
A creative thinker with strong storytelling, copywriting, and editing skills.
Familiarity with social media platforms and digital trends, including analytics tools.
Exceptional organisational and project management abilities.
Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
A proactive attitude and passion for producing high-quality, innovative work.

Join Digipixel and become part of a team that thrives on blending creativity, security, and strategy. Together, we’ll redefine the future of media planning with bold ideas and cutting-edge solutions.4o

Requirements

• Proven experience 3 to 4 years as a Business Development Manager in commercial office design.
• Strong track record of successfully building and maintaining industry relationships and networks.
• Solid background in sales, with skills in prospecting and cold calling.
• Excellent verbal and written communicationskills; proficient in MS Word, PowerPoint, and Excel.
• Effective time management in budgeting, quantity surveying, and preparing and presenting quotations and tenders with in-house surveyors.

Roles & Responsibilities

• Generate leads, maintain an updated cold call database, and follow up with prospective clients through emails, letters, and brochures.
• Secure appointments to present the AI portfolio and services and obtain invitations for RFPs and tenders.
• Gather client information and design briefs, disseminate relevant details to the team, and facilitate brainstorming sessions to ensure a comprehensive understanding of project requirements.
• Prepare proposals, RFPs, and tender responses, ensuring timely submission and adherence to deadlines.
• Maintain effective communication with clients and team members, circulate meeting minutes and thank-you notes, and attend all project meetings from design brief to completion.

Send your CV and portfolio via email in PDF version to [email protected].

We are seeking a manager to oversee the production operations of motor controllers, including printed circuit board assembly, and ensure alignment with company objectives and global headquarters. This role requires leadership in managing teams, optimizing manufacturing processes, maintaining equipment reliability, and implementing production plans to meet business goals. The position also involves close collaboration with headquarters and factories in Japan to strategize long-term production growth, equipment investment, and training initiatives.

• Oversee the Manufacturing Department, with full accountability for the motor controller’s printed circuit board assembly operations. Ensure alignment with the company’s key performance goals and those set by headquarters in Japan.

• Direct the Manufacturing Engineering Department, focusing on effective machine upkeep and ensuring reliability for continuous production. Lead machine setup and process configurations for new products, continually optimizing and improving manufacturing processes.

• Apply TPM methodologies to minimize downtime, increase equipment reliability, and enhance overall production efficiency.

• Supervise the implementation of production plans, proactively addressing and resolving any issues that arise.

• Work closely with headquarters in Japan to strategize and establish production plans for the overall production direction of the company.

• Serve as the primary liaison, ensuring strong alignment with HQ and related factories on all operational matters.

• Collaborate with factories in Japan to develop a comprehensive long-term machine investment plan that supports production growth in alignment with the five-year sales growth targets.

• Develop a long-term training program to impart Oriental Motor’s manufacturing concepts and foster knowledge-sharing between local engineers and engineers in Japan.

• Act as the main point of contact with headquarters and affiliated factories in Japan. Lead meetings to ensure the seamless implementation of projects and initiatives.

• Present detailed monthly production reports in Japanese to headquarters and factories in Japan, ensuring transparency and alignment with company goals.

Requirement

• Minimum JLPT (Japanese Language Proficiency Test) N1 level or equivalent is required for effective reporting, coordination, and precise communication with stakeholders in Japan.

• Diploma or higher in Engineering or a related field, with over 10 years of experience in PCBA manufacturing processes.

• Experience in implementing Total Productive Maintenance practices.

• In-depth knowledge of machinery used in PCBA manufacturing, along with a strong network with machine manufacturers.

• Familiarity with ISO 9000 quality management system requirements and IPC-A-610 standards for the Acceptability of Electronic Assemblies.

• Extensive knowledge of small precision motors and motor controllers.

• Strong leadership abilities and negotiation skills.

Job Description:

-Interacting and building relationships with clients to ensure their satisfaction

-Manage Doctor / Nurse relations by follow-up inquiries and any problems.

-Answers and follow-up inquiries from our Doctors and Clients in a timely manner.

-Great professional telephone manner and excellent initiative.

-Handle and resolve clients’ escalated complaints, investigate, evaluate and follow-up on outstanding cases to improve customers’ satisfaction

-Inform clients of unforeseen delays or problems.

-Work closely with all departments to propose and implement positive changes, initiate and execute motivation programs to improve the overall customer experience and service delivery

-Maintaining accurate client records

-Ensure high security and confidentiality of customers’ information in the Company’s database is maintained and in compliance of PDPA Act

- Generate and analyse call statistics, weekly and/or monthly KPIs report for management review, e.g. call answer rate, waiting time, to track the team’s performance

Requirements:

-Diploma in Business Management or equivalent discipline

- Minimum 2-3 years of relevant work experience in supervisory role or similar capacity, medical laboratory or healthcare industry

-Strong leadership, work professionalism, organizational and problem-solving skills

-Excellent interpersonal, and communication (with good command of written and spoken English) skills

- Proficient in MS Office applications and hands-on experience in CRM system

-Knowledge of biomedical/ laboratory terms, test methodologies and schedules will be an added advantage

-Service and results oriented, highly motivated, proactive, positive learning and working attitude with great initiative

-Able to work independently and within teams under tight schedules and pressure

Reference: 2024B049

Industry: Information Technology Industry

Location: East area

Position Responsibilities:

• Responsible for the various stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Prepare and present overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Position Requirements:

• Degree related to Computer Science, Computer Engineering, Information Technology or equivalent field.
• At least 5 years of experience in managing large-scale IT and engineering integration projects and cross-functional delivery teams
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
• Professional certification (e.g. PMP, CITPM, CISSP or equivalent Certification etc.) is preferred

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Job Description:

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Requirements:

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework

(a) Thinking critically - with emphasis on sense making and transdisciplinary thinking

(b) Interacting with others - with emphasis on communication and collaboration

(c) Staying relevant - with emphasis on digital fluency and self-management

• Minimum 5 years of recent and relevant HR work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

You will be part of a team to conceptualize and implement new initiatives to support the employment of senior workers aged 50 years old and above. You will be working with a range of stakeholders such as employers, senior worker communities and/or intermediaries.

Your responsibilities include:

- Programme conceptualization

• Identify and assess new ways to support (i) employers in addressing their manpower challenges; (ii) senior workers in securing employment opportunities; and (iii) intermediaries to improve matching of senior workers to opportunities.
• Establish and maintain strong relationships with stakeholders such as strategic partners, labour market intermediaries and government agencies
• Consult and work with stakeholders to design effective interventions to support employers and senior workers

- Programme management and implementation

• Design and develop end-to-end employer- and senior worker-centric user journey
• Account manage appointed partners, from the appointment to the management of their respective contracts and deliverables,
• Review programme parameters and operational processes to ensure programme effectiveness and operational efficiency
• Develop and implement marketing campaigns
• Manage the overall administration, including budget utilisation and requirement projections, data reporting, and audit and governance.
• Support development of digital solutions to enhance operations and user experience
• Manage the public comms of the initiative, including addressing enquiries and feedback

Requirements

You should have the following work experience and knowledge:

• Relevant experience in areas such as business development, project management and planning
• Good understanding of Singapore's labour market, including the intermediaries and their role in matching supply and demand
• Strong command of written and spoken English
• Prior experience working with PMET senior workers aged 50 years old and above, will be advantageous
• Prior experience working with C-suite level stakeholders and partners, will be advantageous
• Proficient in using MS Office software especially Word, Excel and PowerPoint
• Candidates without the required qualifications, including fresh graduates, but with relevant experience are welcome to apply

You should possess the following skill sets:

• Communication: Capable of delivering clear and effective written and oral communication to effectively engage stakeholders. To also possess strong interpersonal skill to be able to engage diverse stakeholders professionally across all levels.
• Analytical Problem-Solving: Possess strong analytical and critical thinking skills with the ability to adapt quickly to changes, problem-solve resourcefully, and make sound judgments tailored to the circumstances of each case.
• Attention to Detail: Able to ensure accuracy in data management with a strong numerical sense, and attentiveness to details.
• Personal Effectiveness: Able to work independently, and as part of a team in a fast-paced environment. To also demonstrate capability and proactiveness in resourcefulness and problem solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Company Profile: aPetMart is Singapore's premier online pet marketplace, dedicated to providing pet owners with a diverse range of top-quality products, accessories, and supplies. Our mission is to make pet care convenient and delightful, all while supporting the well-being of our furry friends. Join us in making a difference in the lives of pets and their human companions. For more information, visit www.apetmart.com.

Business Development Lead (FMCG Marketing Director)

Are you a passionate and strategic business development professional with a love for pets? Join the aPetMart team in Singapore as a Business Development Lead and play a key role in shaping the future of the pet industry! We're seeking a dynamic and results-driven individual to drive growth, forge strategic partnerships, and make a positive impact on pets and their owners' lives.

Responsibilities:

• Strategic Growth: Develop and execute business development strategies to expand aPetMart's market presence in Singapore and beyond.
• Partnership Building: Identify and cultivate strategic partnerships with pet industry stakeholders, suppliers, and brands.
• Sales Excellence: Identify white space and new opportunities in the market to develop new business opportunities to increase sales revenue top line.
• Market Expertise: Stay informed about market trends, competitor activities, and emerging opportunities in the pet industry.
• Client Engagement: Build strong relationships with existing and potential clients, ensuring exceptional service and satisfaction.
• Innovative Solutions: Generate ideas and collaborate with cross-functional teams to develop innovative product offerings and solutions.
• Performance Analysis: Monitor sales metrics, analyze data, and implement improvements based on insights.

Qualifications:

• 5+ years of hands-on business development and growth operations experience; well-versed in engaging with merchants and partners, including major brands, retailers, acquirers, marketing partners, industry associations, etc.
• Master's or Bachelor's degree in Business, Marketing, or a related field.
• Proven track record of success in business development, sales, marketing or related roles.
• Passion for pets and a deep understanding of the Singapore pet industry.
• Exceptional communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to identify growth opportunities.
• Experience with CRM software and relevant business tools.
• Leadership skills to motivate and guide a high-performing team.
• Willingness to travel as required.

Why Join Us:

• Competitive salary and performance-based incentives.
• Make a meaningful impact in a rapidly growing pet industry.
• Collaborative and inclusive work environment.
• Be part of a team that's passionate about pets!
• Staff discounts on pet supplies.
• Work in a fun and informal environment.
• Fully stocked pantry with snacks and beverages.
• Enjoy the company of furkids in the office.

Application Process: If you're ready to combine your business acumen with your love for pets and drive the growth of aPetMart in Singapore, we encourage you to apply. Share your resume and a cover letter highlighting your relevant experience and explaining why you're the ideal candidate for the Business Development Lead role.

Don't miss this exciting opportunity to contribute to aPetMart's success and shape the future of the pet industry in Singapore. Apply now and be part of our journey!

How to Apply:

• WhatsApp 8767 5709 and text a short introduction about yourself
• State how you can contribute to aPetMart’s business development
• Send your résumé and cover letter via WhatsApp or email [email protected]
  

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Online comms specialist
• Plan, create and publish persuasive digital communication content for SNEF websites and social media accounts that strikes a chord with the intended audience, and unique to the typical interactions of each online platform to grow an audience, build brand awareness
• Oversee site metrics for SNEF’s online platforms, interact with online visitors, and be responsible for creative design for SNEF’s online platforms
• Set up and optimise SNEF’s online and social media pages within each platform to increase the visibility of SNEF’s social media content
• Use analytical tools to monitor and prepare report on the impact of online communications activities, reports on developments, trends and attitudes on issues of concern to SNEF
• Support the coordination and implementation of SNEF’s crisis comms strategy
• Suggest recommendations to adjust the social media marketing strategy for optimal results and stay up to date on best practices and emerging trends in social media

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) – Online Comms

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Excellent written, presentation and verbal communication skills (candidate will need to go through written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail
• Skills in copywriting, editing and video communications are a plus
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage
• Experience in web design and content production
• Proven social media and networking expertise

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.