• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

Roles & Responsibilities:

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

A business development manager's responsibilities include:

• Identifying opportunities: Research the market, identifying new clients and business opportunities, and attending industry events.
• Building relationships: Developing relationships with potential and existing customers, and maintaining good relationships with business partners.
• Creating plans: Developing business development plans, sales and marketing strategies, and financial projections.
• Leading teams: Leading teams, delegating tasks, and providing on-the-job training.
• Managing resources: Managing business resources, including manpower and internal assets.
• Making decisions: Making business decisions independently, and meeting sales targets.
• Producing reports: Preparing sales presentations, producing reports for management, and developing business reports.
• Negotiating: Negotiating business deals.

Requirements and skills

• Proven working experience as a business development manager, sales executive, or a relevant role.
• Proven sales track record.
• Experience in customer support is a plus.
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English.
• Market knowledge.
• Communication and negotiation skills.

FUNCTIONS & RESPONSIBILITIES

1. Oversee the implementation, maintenance, and optimization of IT systems for both office and vessels, ensuring they meet operational needs.

2. Manage network infrastructure, including onboard communication systems, ensuring reliability and performance.

3. Develop and enforce security protocols to protect sensitive data related to vessel operations and company information.

4. Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry regulations.

5. Provide technical support for both office staff and vessel crews, addressing IT issues promptly to minimize operational disruptions.

6. Implement remote support solutions for vessels to facilitate quick resolution of technical problems.

7. Lead IT projects related to software implementation, system upgrades, and technology integration across the fleet.

8. Coordinate with various departments to align IT initiatives with business objectives and operational requirements.

9. Manage the IT team by recruiting, training, and mentoring staff to enhance their skills and performance.

10. Foster a collaborative environment that encourages innovation and continuous improvement in IT practices.

11.Prepare and manage the IT budget, ensuring cost-effective solutions are implemented while meeting operational needs.

12.Monitor expenditures related to IT projects and equipment purchases, ensuring adherence to budgetary constraints.

13. Develop training programs for staff on new technologies, software applications, and best practices in IT security.

14. Ensure that all employees are equipped with the necessary skills to utilize technology effectively in their roles.

15. Maintain accurate records of IT systems, policies, procedures, and incident reports.

16. Prepare regular reports on IT performance metrics, project status updates, and security audits for senior management review.

Qualifications:

1. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; a master’s degree is preferred.

2. A minimum of 5-10 years of experience in IT management or a similar role is essential.

3. Experience in the maritime or shipping industry is highly desirable but not mandatory.

4. Strong knowledge of network administration, data security practices, and enterprise software systems relevant to shipping operations (e.g., ERP systems).

5.Proficiency in troubleshooting hardware/software issues both onshore and onboard vessels.

6. Proven experience managing teams effectively with strong interpersonal skills to foster collaboration.

7. Ability to lead projects from conception through execution while managing resources efficiently.

8. Excellent problem-solving skills with a strategic mindset to identify technology needs and opportunities for improvement.

9. Capability to conduct risk assessments related to data security and operational efficiency.

10. Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.

11. Ability to train staff on new technologies effectively.

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Key Responsibilities:

• Operations Management: Oversee the daily operations of the beauty center, including scheduling appointments, managing staff, and ensuring smooth service delivery.
• Staff Management: Recruit, train, and supervise beauty therapists, estheticians, and support staff. Conduct performance evaluations and provide ongoing training and development opportunities.
• Customer Service: Ensure a high standard of customer service is maintained. Address client inquiries, complaints, and feedback to enhance the overall experience.
• Financial Management: Manage the center’s budget, monitor expenses, and ensure profitability. Handle cash management, invoicing, and financial reporting.
• Sales and Marketing: Develop and implement marketing strategies to promote services and products. Analyze sales data and customer trends to maximize revenue opportunities.
• Inventory Management: Oversee inventory levels of beauty products and supplies, ensuring adequate stock and maintaining vendor relationships for supply procurement.
• Compliance and Safety: Ensure compliance with health and safety regulations, industry standards, and company policies. Maintain a clean and hygienic environment.
• Service Development: Stay updated on industry trends and emerging treatments. Introduce new services and promotions to attract and retain clients.

Requirements:

Education and Qualifications:

• Education: A degree or diploma in business management, cosmetology, or a related field is often preferred.
• Certification: Relevant beauty therapy or management certifications may be required, depending on the services offered.

Experience:

• Proven experience in a managerial role within the beauty or wellness industry is essential.
• Experience as a beauty therapist or esthetician may be advantageous.

Skills:

• Leadership Skills: Strong leadership abilities to motivate and manage a diverse team effectively.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients, staff, and vendors.
• Customer Service Orientation: A strong focus on providing exceptional customer service and addressing client needs.
• Financial Acumen: Understanding of budgeting, financial reporting, and business operations.
• Sales and Marketing Skills: Ability to create and implement effective marketing strategies and promotions.
• Problem-Solving Skills: Strong analytical and problem-solving skills to address challenges and improve operations.

Personal Attributes:

• Passion for the beauty and wellness industry with a keen eye for trends and quality.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Ability to work in a fast-paced environment and adapt to changing demands.

Working Conditions:

• The role may require working flexible hours, including evenings and weekends, to accommodate client schedules.
• The Beauty Centre Manager typically works in a salon or spa environment, which may involve standing for extended periods and engaging directly with clients and staff.

Responsibilities: 

• Develop and execute a comprehensive sales strategy for semiconductor equipment and test socket products to achieve sales targets and growth objectives.
• Identify key markets, potential customers, and opportunities for business development.
• Create and maintain a sales pipeline of prospective customers.
• Drive negotiations and close deals to meet or exceed revenue targets.
• Build and maintain long-term relationships with key customers and decision-makers within semiconductor companies.
• Provide technical expertise and consultative support to customers to ensure proper product selection and use.
• Gather customer feedback and communicate market needs to the product development teams.
• Stay informed on market trends, competitive products, and customer needs within the semiconductor industry.
• Analyse competitors and recommend strategies to maintain a competitive edge.
• Work closely with Engineering, R&D, and Product Management Teams to align product offerings with customer requirements.
• Partner with marketing teams to develop effective campaigns and promotional activities for new products.
• Collaborate with internal stakeholders to ensure smooth delivery and post-sales support.
• Prepare sales forecasts and regular reports on sales performance, market conditions, and product trends.
• Provide feedback to management on market demands and suggest potential product improvements or new offerings.

Qualifications:

• At least Diploma in Engineering, Business, Marketing or a related field (a technical degree is often preferred).
• 5+ years of sales experience in the semiconductor industry, preferably in semiconductor manufacturing equipment, test sockets, or related products.
• Proven track record of meeting or exceeding sales targets.
• Strong technical understanding of semiconductor manufacturing processes and equipment.
• Excellent communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.
• Negotiation and contract management expertise.
• Strong analytical skills and ability to interpret complex technical information.
• Ability to work independently and in a team environment.
• Proficiency in CRM tools, MS Office, and sales analytics software.
• Willingness to travel domestically and internationally as needed (up to 50%).

Job Description & Requirements

Minimum 15 years engineering experience with Degree in Civil Engineering and at least 10 years of experience in cost planning and cost control for major civil projects similar scale and complexity.

Requirements and relevant experience are as below:

1. Minimum 3 years of relevant experience in estimation of major underground rail projects

2. Minimum 10 years of experience in cost planning and cost control for major civil projects or similar scale and complexity

3. Minimum 3 years of continuative experience in a civil project

4. Proficiency in MS Office especially Excel and Word

* Leadership skills will also be key as will a passion for quality focused outcomes, driving safety, quality and sustainability, along with the ability to demonstrate strong communication skills, and a collaborative nature. Both are key with engaging with multiple internal, external and client stakeholder groups.

* Candidates who are willing to commit their involvement in the assigned project until the successful completion of project would be an advantage.

* Interested applicants are required to submit their detailed CV and state their current and expected salary.

Sales Manager responsibilities:

• Determine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control, and motivate the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward, and individual recognition
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
• Develop and implement new sales initiatives, strategies, and programs to capture key demographics
• Identify emerging markets and opportunities for expansion
• Provide daily report of field sales success and communicate Voice of Customer (VOC) data to superiors
• Sell to existing and potential direct accounts
• Provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process
• Continually develop knowledge of the business climate, applications, and competition for defined geography and accounts
• Develop, maintain, and execute a territory plan
• Continually assess current business distribution channels, develop and evaluate their performance, and manage conflict, ensuring alignment with territory plans
• Maintain data relative to partners, accounts, and activities
• Document customer interactions
• Data analysis and reporting preparation as needed
• Develop successful and ongoing relationships with customers and clients
• Serve as the internal and external face of the organization
• Prepare and oversee sales budget

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

In this role, you will lead business growth across the region via the development and adoption of products, tools and program best practices. You will lead the Asia Pacific (APAC) strategy for foundational Measurement, Data and Audiences product portfolio, which includes (but is not limited to): Privacy-Centric Measurement, Value Measurement, Audience, Reach and Data Onboarding. You will also be in-charge with shaping the team’s marketing objective-led strategy, driving scalable programmes and product advocacy efforts.

Qualifications

Job responsibilities

• Partner with cross-functional stakeholders to identify strategic questions and translate long-term goals and strategy into projects. Act as the business partner to executive leaders to develop shared business priorities, joint programs to drive business outcomes and product adoption goals.
• Lead the Performance Measurement and Audiences Go-To-Market (GTM) team, a group of high-performing regional product leads, inform expectations, craft team Objectives and Key Results (OKR) and align team to key business priorities
• Shape APAC GTM strategy and represent product priorities in executive forums, business reviews and strategy meetings with global and regional counterparts.
• Architect and enable execution of scalable initiatives that drive product adoption and promote best practice across the APAC region.
• Collaborate with Marketing objective (MO) Go-To-Market leads to develop and augment aligned activation plans for priority accounts, scalable programs and operational milestones.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
• 4 years of experience working with executive stakeholders.

Preferred qualifications

• Master's Degree or equivalent practical experience.
• 2 years of experience in people management, and creating data sets, data modeling, and reporting.
• 2 years of experience in advertising, business consultative, business development, or a digital media environment.
• Experience in designing and leading cross-functional work programs and Go-To-Market (GTM) strategies.
• Ability to present technical concepts and effectively communicate them to a non-technical audience.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To increase the brand awareness and mindshare of NUS Business School globally, the candidate will need to assume the key responsibilities as follows:

KEY RESPONSIBILITIES

1. Create, manage and oversee the brand narrative, guidelines and assets across all touchpoints. As a brand custodian and champion, it is also necessary to preserve the integrity of the NUS Business School by ensuring that its brand story and messaging are clear, consistent, and compelling in the communications collaterals and activities for regional and international audiences.
2. Counsel, coordinate and synergise the branding and digital media-centric publicity activities within the corporate communications department and possibly the across the other departments, if needed
3. Identify co-branding opportunities and support the development of brand strategies and content production to communicate the NUS Business School brand narrative
4. Design and plan effective integrated brand and digital marketing communications campaigns and initiatives for target markets to support the school’s business objectives
5. Work with internal and external stakeholders to ideate possible initiatives that will elevate the school’s brand globally
6. Leverage data to instil insights for market-specific brand communications and digital marketing campaigns and initiatives

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least 8-10 years of proven working experience in designing and executing successful branding and marketing communications campaigns in overseas markets. A strong understanding of the education sector will be valued.
• Strong understanding of brand strategy, social media and digital platforms and the know-how to integrate content and platforms for optimal audience engagement
• Good knowledge and practical skills in social media, media planning and marketing analytics
• Adept at storytelling, copywriting and customising the messages and visual assets for targeted marketing purposes. Strong proficiency in spoken and written English is required.
• Meticulous, proactive, creative and can think outside the box
• An agile team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan projects and adhere to given deadlines
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills will be an advantage

Get to Know the Team

Grab is looking for an experienced SalesForce Transformational Strategy and Implementation Analyst to join us as a SalesForce and Sales Tools expert. You will support our rapidly evolving and growing business by translating cross-vertical and cross-functional business requirements into functional SalesForce tools. Our objective is to help our business stakeholders succeed by defining the SalesForce strategy tailored to their needs and guiding them through every stage of the implementation process.

Get to Know the Role

Reporting to the Head of Sales Operations, you will be an important member of the regional team based in Singapore. You will drive SalesForce roadmap planning, operations, and execution processes with cross-functional and cross-vertical teams. You will help define governance and SOPs within the Grab Merchants organisation and lead the execution of key deliverables for SalesForce-related projects.

The Critical Tasks You will Perform

• You will drive SalesForce roadmap planning, operations, and execution processes with various teams.
• You will define and enforce governance and SOPs around SalesForce, including drafting policy documentation and guidelines.
• You will act as the central point of contact for merchants on all SalesForce-related projects and lead the execution of important deliverables according to committed timelines.
• You will support Grab sales teams and leadership on SalesForce-related issues.
• You will conduct workshops with partners and client-facing sales teams to ensure successful implementation.
• You will strategize and define solutions to meet both short-term and long-term business needs and objectives.
• You will use internal and industry tools to manage projects and communication.

What Essential Skills You Will Need

• Sales Operations Experience: 5 to 8 years of experience in Sales Operations.
• SalesForce Expertise: Previous experience with SalesForce, ticketing systems, and CRM systems.
• Certification Knowledge: Understanding of relevant SalesForce Certifications, such as Certified SalesForce Marketing Cloud Email Specialist, Certified SalesForce Marketing Cloud Consultant, and Certified SalesForce Administrator.
• Project Management: Strategic planning and project management skills to lead multiple high-profile projects simultaneously.
• Communication Skills: Exceptional written, presentation, and verbal communication skills, adaptable across organizational levels, countries, and cultures. Experience working in Southeast Asia is a plus.
• Collaboration: Ability to work collaboratively with senior, cross-functional, and cross-vertical stakeholders throughout the company, leveraging strong relationship and consensus-building skills.

Job Description

The Signature Research Programme in Health Services & Systems Research (“HSSR”) in Duke-NUS Medical School is a centre of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’s focus is on public health and clinical service innovation in an increasingly complex and connected world. The major research focus of HSSR is the organisation and delivery of health and social services in the context of an ageing population. The research methods include decision science and simulation modelling, survey research, qualitative research, health economics, and implementation science and evaluation. We are also developing a range of education activities for health care professionals including short courses, graduate certificates, Masters course and PhD programmes.

A Senior Research Fellow position is currently available, and the successful candidate will be expected to perform a variety of research activities which include but not limited to the following: -

• Build up an Implementation Science core in HSSR and Health Services Research Institute (“HSRI”)
• Bring in grants in collaboration with our collaborators.
• Support research activities relevant to the scope of HSSR and HSRI.
• Be responsible for project management.
• Perform other related duties incidental to the work described herein or as assigned by the supervisor.

Job Requirements

• PhD in Public Health or Health Services Research.
• Minimum 3 years of postdoctoral work experience.
• Prior experience in healthcare would be advantageous.
• Possess strong writing and critical thinking skills.
• Have excellent communication (verbal & written) and interpersonal skills.
• Action-oriented, highly motivated, and target-focused.
• Able to work both independently and as a team player in a diverse workforce.

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

Responsible for the internal auditing activity of an assigned location by developing a comprehensive, practical programme of audit coverage for BW Group including but not limited to offices/ functions located in Singapore, Oslo, Manila, Mumbai, Copenhagen, Houston and Beijing; and accomplishing the programme in accordance with acceptable audit standards and stipulated schedules whilst maintaining effective working relations with executive and operating management.

• Develop a comprehensive programme of audit scope, objectives, and audit procedures for the assigned audit project.
• Identify activities subject to audit coverage, evaluate their significance, and assess the degree of risk inherent in the activity.
• Responsible for detailed transaction testing, detection of unauthorized transactions and/ or irregularity and presentation of findings to Management.
• Review the means of safeguarding assets and as appropriate, verifying the existence of such assets.
• Collaborate with the Group's external auditors to achieve synergies and cost efficiencies.
• Provide reports to management within the assigned project concerning coverage and the results of the audit activity.
• Mentor and coach team members when leading audit projects.
• Establish and monitor accomplishment of objectives intended to increase department's effectiveness to value-add to Management.
• Actively participate and engage in the process for the continuous improvement of departmental procedures through QMS.

• A degree in Accounting/ Finance/ Business or related field.
• Holds recognised professional accounting or auditing qualification (CIA / CPA / CA Singapore).
• Minimum 6 years work experience in audit (internal or external). Relevant shipping experience is preferred but not essential.
• Strong in report-writing and preparing presentations to Management.
• Analytical and critical thinking skills.
• Meticulous with a keen eye for detail.
• Good interpersonal and communication skills with all levels of employees.
• Strong planning and organisational skills for effective execution of projects.
• Knowledge of IT/ Information Systems audits or data analytics will be an advantage.
• Ability to travel (~20%).

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

The Agency for Science, Technology and Research (A*STAR) is Singapore's lead public sector agency that fosters world-class scientific research and talent to drive economic growth to transform Singapore into a vibrant knowledge-based and innovation driven economy. For more information about A*STAR, please visit: www.a-star.edu.sg

A*STAR is spearheading a series of Strategic Research & Translational Thrusts (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support. Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Manager/Senior Manager/Assistant Director for SRTT Programme Research Administration and Operations.

Responsibilities & Duties

• Support the overall administration, office management and operations of SRTTs, including research admin support (e.g., support Project Investigators (PI) in grant administration and reporting, ethics review, research software support, scientific advisory panel meeting logistics, etc.)
• Provide corporate and business service support to SRTTs, working with Corporate Group (CG) and Space, Infrastructure and Admin (SpIA) Partners and Research Institute (RI) admin teams.
• Craft, review, and implement business process workflows to achieve efficiency and optimization.
• Work with the Central Initiative Directorate (CID) team to manage and track the operating budget for supporting the SRTTs; this includes costs of SRTT staff training, development and engagement, engaging experts / advisors, CG support, and other costs that may not be directly attributed to specific SRTTs.
• Work closely with RO and other relevant stakeholders to formulate, communicate, and implement administrative policies and procedures, adhering to relevant A*STAR policies and guidelines.
• Onboard new staff and students, including visiting scientists/professors.
• Plan and prioritize to cater to the different needs of SRTTs.

Requirements:

• Preferably possess a BSc or BA in a scientific discipline.
• Minimum 3-5 years of experience in research administration and operations preferred.
• Strong analytical and system thinking abilities, and good project management skills.
• Good communication and presentation skills (both written and oral).
• Ability to build relationship and work across different functions and departments.
• Proficiency in data analytics is a bonus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Overview

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Senior Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for the region via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local market partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of local consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.)
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• This is a junior level management role with 3-5 years of brand management, consulting or consumer journey design experience or similar required
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities

Job Description & Responsibilities:

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Work with technical team to create quality document related to product design, development and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Develop and evaluate medical device regulatory intelligence and maximize opportunities to expedite the registration process within S.E.A region, China and USA. Activities include obtaining and maintaining domestic and regional market access for our innovative products.
• Provide appropriate inputs to assist in defining regulatory strategies and timelines for regulatory submissions for the total product lifecycle for medical devices.
• Compile technical, clinical and production protocols and documentations necessary for new products dossier submission to S.E.A. region, China and USA. regulatory submissions. Liaise with technical team (locally and internationally) on technical information required to prepare submission dossiers. Manage preparation (developing submission content, management of document legalization, and creation of any other documents required for submissions) and maintenance of regulatory submissions and other premarket registrations to acquire appropriate commercial distribution clearances in accordance with regulatory strategic plan.
• Overall responsible for ensuring that medical device files are set up in compliance to regulatory requirement.
• Monitor and communicate new and changing medical device law, guidance regulations in a timely manner. Reviews process change recommendation and assists in implementing new procedures and documentation.
• Ensure that regulatory records are controlled and maintained.
• Train internal and external stakeholders on regulatory data management processes and platforms, regulatory matters and product registration.

Job Requirements:

• Master or Bachelor of Science/Engineering with strong background in biomedical, computer or engineering sciences.
• Possess 3 years or more of working experience in quality assurance and regulatory affairs in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge of Health Sciences Authority requirement for IVD product submission.
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Experience with product registration submission and evaluation.
• Experience with maintaining internal regulatory database.
• Experience with Dossier Creation.
• Ability to develop and implement plans for regulatory submission.
• Awareness of applicable workplace environment, health and safety regulations.
• Ability to network and build strategic partnership with good problem solving skills and communication skills.
• Possess leadership and agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us

Green Link Digital Bank is Singapore's inaugural Wholesale Digital Bank with core competency in Supply Chain Finance, helping SMEs embrace digitalization and grow their business by fulfilling their banking needs and bridging their funding gap.

About the team

In 2022, trade volume in Singapore reached 1.4 billion across various industries, including commodities, manufactured goods, and food. SMEs within this ecosystem often face high financing costs and limited options. Our Digital trade and supply chain finance team plays a crucial role in supporting businesses within this ecosystem by offering a wide range of financing products.

The team comprises subject matter experts in Sales, Sales Implementation and Product, collectively responsible for driving growth for GLDB through financing the trade flow within the supply chain ecosystem.

About the role

We are looking for a dynamic and motivated Relationship Manager to join our growing team. As a Relationship Manager, you will be responsible for identifying and pursuing new business opportunities, developing, and maintaining strategic partnerships, and driving revenue growth for our company. You will work closely with the Credit, Product and Sales Implementation teams to ensure a smooth end-to-end deal process from client on-boarding to implementation.

What will you be doing?

• Independently source client leads with financing requirements. Develop and execute effective sales strategies and proposals to convert leads into bank’s customers and achieve sales targets.
• Build and maintain long-term relationships with key decision-makers and influencers across various industries and sectors. Support clients' CFOs/Treasurers in their strategies and implementation, influencing their decisions regarding financing, funding, and capital deployment.
• Enable clients to adopt GLDB's Supply Chain Finance and trade products. Negotiate and complete financing arrangement with clients and partners while in compliance with the bank’s policies and standards.
• Work with Credit to evaluate the creditworthiness of the customer and conduct timely credit reviews and identify early warning signs of credit deterioration.
• Drive healthy credit facility utilization and actively cross-sell the bank's products and services.
• Collaborate with internal teams such as credit, product, and operations to provide feedback and insights on customer needs, market trends, and business opportunities.
• Monitor and report on the performance and progress of sales activities.

Who do we need?

• Self-motivated, proactive, and results-oriented, with the ability to work independently and as part of a team.
• Sourcing with strong network in local (Singapore) and ASEAN markets.
• Preferably >3 years of work experience in B2B sales within a financial institution or have experience of management in social organization e.g., business association.
• Knowledge and experience in Trade Finance especially in open account sales, credit evaluation and assessment and KYC requirements.
• Excellent verbal and written interpersonal and communications skills.

• Position : Project Manager (Civil & Building Construction/6 Days) – Up to $10,000
• Location : East - Changi / Pasir Ris
• Working hours : Monday to Saturday | 8.30am to 6.00pm
• Salary (commensurate with experience) : Up to $10,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil Engineering & Construction

Main Responsibilities:

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Requirements:

• Degree in Civil Engineering accepted by Singapore PE Board/BCA with minimum 5 years experiences as a Project Manager with exposures in LTA MRT projects
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal teammembers
• Bilingual in English and Mandarin to communicate with co-workers who can only speak mandarin.

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid sales experience would be an advantage

Responsibility：

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including resource allocation, timeline, budget estimates, and risk management strategies.
• Set realistic deadlines and milestones and adjust project scope or resources as needed to meet objectives.
• Lead and coordinate cross-functional teams in the execution of engineering projects.
• Monitor and manage project activities to ensure that timelines and quality standards are met.
• Ensure proper communication between all team members and stakeholders, resolving conflicts and managing expectations.
• Assign tasks to engineering and technical teams and ensure resources are optimized for efficiency.
• Identify resource constraints and work to address any issues that may impact
• project delivery.
• Identify project risks and develop mitigation strategies.
• Monitor project risks throughout the project lifecycle and update risk management plans as necessary
• Develop and manage project budgets, ensuring that costs are controlled and projects are completed within financial parameters.
• Approve project expenditures and recommend adjustments as needed.
• Oversee project quality standards and ensure that engineering best practices and regulatory requirements are met.
• Conduct regular project reviews and ensure that design and technical documentation is accurate.
• Act as the main point of contact for project stakeholders, ensuring timely communication of project status, issues, and progress.
• Prepare and deliver regular reports, presentations, and updates to senior management and other key stakeholders.

Qualifications:

• Degree in Engineering, Computer Science, Business Administration, or a related field.
• At least 5 years Project Management working experience, especially understanding the
• Chinese Companies cultures and working environments is a plus.
• Proven experience in project management, with a focus on semiconductor engineering fields, automation or technology projects.
• Strong understanding of semiconductor engineering / automation technologies, methodologies, and best practices.
• Proficiency in project management software and tools.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.
• Ability to work independently and as part of a team.
• Willingness to travel as needed to project sites or client meetings.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

Google's infrastructure needs go far beyond server computers. As Google's products and services scale the globe, the Strategic Negotiation team works behind the scenes to secure infrastructure for Google's future -- everything from underwater cables to physical data center space. As a Strategic Negotiator, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support Google's infrastructure growth. You'll work with specific project teams on negotiating deals, managing vendor and partner relationships and presenting deal recommendations to our Tech leadership. Your successful negotiations have the potential to save Google millions of dollars in operating costs and impact every part of the business.

Additional job description

The Public Affairs team focuses on telling our story to decision-makers, opinion formers, and data center communities. We are focused on creating inclusive, strategic, and scalable solutions that have authentic and universal impact.

As the Public Affairs Manager for APAC, you will advise on how to shape our data center initiatives in a way that is aligned to state and local government priorities. You will lead the maximization of partner opportunities to partner with state and local institutions and tell the story of our data center commitment.

Qualifications

Job responsibilities

• Provide public policy through leadership, assist in building our workforce development pipeline, and build relationships within Google and externally by networking.
• Manage our economic, sustainability, and social contributions to create connections between technology and modern life.
• Provide region specific business advisory support for economic development agreements, including commercial review of terms, tax implications and infrastructure funding.
• Assist with various economic development and market advocacy team projects including data analytics and data hygiene.
• Collaborate with cross-functional partners including, but not limited to, tax, finance, legal, policy, and communications on a variety of economic development matters.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working with public policy teams and cross-functional stakeholders.
• Experience with economic development issues such as direct or indirect taxes, tax policy, or infrastructure development.

Preferred qualifications

• Experience in indirect taxes, economic development policy, infrastructure development, agreement drafting, and presentation development. Experience with data center real estate markets.
• Experience developing and executing strategies to deliver exceptional solutions.
• Excellent attention to detail and political/communication skills.
• Ability to identify opportunities and areas for improvement, and operate in a fast-paced environment.
• Ability to think outside the box and propose commercially and technically creative solutions.
• Ability to comfortably work in ambiguous, collaborative, and fast-paced environments.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Central Procurement Office seeks a highly motivated and experienced individual to join our Business Partnering & Shared Services team. The successful candidate will collaborate with both external and internal stakeholders and ensure the success of the team in delivering a full spectrum of procurement activities to meet the dynamic needs of the businesses in departments at NUS Bukit Timah Campus

Duties and Responsibilities

Relationship Management and User Support
• Manage relationships and communications between users and procurement
• Provide end-to-end support and guidance to users on procurement policy, procedures and system
• Primary point of contact between users and other specialist departments, e.g. Legal and Finance
• Conduct training programs for university staff on procurement policies, procedures, best practices and system

Procurement Planning and Category Management
• Conduct procurement planning
• Produce regular reporting of procurement performance and spend analysis
• Conduct analyses to identify potential consolidation opportunities to optimise procurement efficiencies
• Develop a sound supplier network, manage supplier relationships and contracts
• Drive strategic category management of assigned commodities in the General Goods and Services (GGS) category at university level

Procurement Operations
• Administer quotation and tender processes and review procurement documents
• Participate in the evaluation of bids and conduct negotiations, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users
• Perform procurement transactions timely in NUS' procurement system, Ariba (i.e. publication, bid download, award, PO creation, goods receipt) to meet service levels
• Identify and implement procurement processes improvements to streamline workflows

Additional Responsibilities
• Any other duties assigned by the University and the Department

Qualifications

1. Recognized University degree
2. Minimum 5 years procurement experience familiar with tendering processes, bid evaluations, report writing and contract negotiation
3. Good interpersonal, communication and time management skills
4. Results oriented with a demonstrated commitment to teamwork
5. Experience as a change agent in an organisation
6. Proficient in SAP Ariba and Microsoft Office
7. Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication with stakeholders and suppliers

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Qualifications

Job responsibilities

• Identify potential strategic risks to users or Google products, conduct impact assessments, and develop mitigation strategies to manage product abuse, high-stakes events, and global crises specifically in the world of Google Ads.
• Contribute to the building of a Google Ads-focused issue mitigation pod on the team and lead projects that contribute to crisis management.
• Review past incidents, identifying context, root causes, and strategic actions for improvement in the business generation space, and propose, communicate, and drive initiatives to strengthen future response across Trust and Safety.
• Take command in critical Ads incidents, ensuring coordination and communication across teams for resolution, minimizing negative user and organizational impact.
• Work with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in Trust and Safety, policy, cyber-security, or related fields.
• 5 years of experience in escalation management, crisis management, or a related field.
• Experience in cross-functional collaboration and stakeholder management across multiple issues.
• Experience with managing escalations and crises, and working with front-line teams and executives at the same time.

Preferred qualifications

• Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
• Experience working with policy teams.
• Experience with Google products, infrastructure, and types of online abuse.
• Ability to work across time zones, including weekend oncall work.
• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.